Sprint Outage, NJ area - EVO 4G Q&A, Help & Troubleshooting

I can't place calls from my phone. When I dial someone it automatically sounds like a busy tone. I tried rebooting and the same issue still occurs. My GF texted me and said it's happening to her as well as the other lines on my account.
Is anyone else having issues? I can send/receive SMS fine just can't call out.

Fixed.
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Related

Sprintttttt what are you doing?????

i cant text anyone and no one can text me???? why am i getting this message 2111. saying the recipient you are trying to text has chosen not to receive messages and vice versa. anyone else having this issue
Kelsey Jones said:
i cant text anyone and no one can text me???? why am i getting this message 2111. saying the recipient you are trying to text has chosen not to receive messages and vice versa. anyone else having this issue
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Don't have that issue were is your location those bad storms that went through GA TN and alot of other states knocked the hell outta towers took us 2 days to get service back sucked. Alot of people been having issues while there repairing towers and power back.
Kelsey Jones said:
i cant text anyone and no one can text me???? why am i getting this message 2111. saying the recipient you are trying to text has chosen not to receive messages and vice versa. anyone else having this issue
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I don't have an EVO, I got here through a google search...but I'm having this problem on a TP2 in Wisconsin, and a friend of mine on a Hero in Illinois.
There's a thread on this in the general area. Sprint is having network issues.
Getting the same issue with my wife and her friend both on Sprint under my account. I live in California....wtf
im in Los Angeles, having this issue on my Evo as well
GF tried to text me earlier said this was the message she was getting... I was flashing a rom around the time of the text so i thought that was what it was. I guess maybe not. Illinois
THe best thing to do when having text issues is to call sprint and see if there is an outage in the area.
I had that problem with my Evo. I thought I was blacklisted but I guess its Sprint.
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texting to and from sprint phones is working here is south eastern wisconsin. for me at least
derek
Working here in GA
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Just had it happen in Indiana. Resent text and worked. How they fix it with 4G!
Sent from my rooted EVO using tapatalk!
Just checked my weeks epic and she has alot if these errors.
Sent from my rooted EVO using tapatalk!

GVoice+Sprint question/help

I've been using gvoice thru Sprint primarily since they teamed up and lately I've been having an issue. I'm not receiving all my texts from my partner for sometimes days after he sent them. Texts are basically received when he sends them or not received by gvoice for hours or days later. I've only recently noticed this with his texts and I'm wondering if anyone else has had this problem.
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antianalog said:
I've been using gvoice thru Sprint primarily since they teamed up and lately I've been having an issue. I'm not receiving all my texts from my partner for sometimes days after he sent them. Texts are basically received when he sends them or not received by gvoice for hours or days later. I've only recently noticed this with his texts and I'm wondering if anyone else has had this problem.
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Ive been useing it since the start as well. have not had this issue or any other issues. How ever before gvoice thing i would never receive any text messages from one of my friends ever (6+ months), but was fixed when i switched to gvoice.. So maybe something similar but i dont know what it is.
sidenote: he is on t-mobile . but i dunno if that matters cause my entire famliy is on t-mobile as well and i got all there messages.
Hopefully u find your answer its annoying
Yeah I've enjoyed the sprint+gvoice experience until now. It's really odd. For now I've switched to talking to my partner via gtalk. I've filed a report with the gvoice help site. I'm debating calling Sprint but I'm unaware if it's a Sprint related issue or a gvoice issue BC it's not like gvoice isn't notifying me of the incoming texts, it's just not receiving random texts from my partner for days.
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antianalog said:
Yeah I've enjoyed the sprint+gvoice experience until now. It's really odd. For now I've switched to talking to my partner via gtalk. I've filed a report with the gvoice help site. I'm debating calling Sprint but I'm unaware if it's a Sprint related issue or a gvoice issue BC it's not like gvoice isn't notifying me of the incoming texts, it's just not receiving random texts from my partner for days.
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its worth a shot but i bet they have rather limited google voice knowledge. Maybe for last resort go into settings of ur google voice and revert back to sprint and see if it comes through. Ive never done this so i dont know if you can revert right back to google voice or not , I dont see why not though.
I had to spend 1/2 hour on phone with tech support due to Google voice "taking over my phone". It wouldn't allow me to call without it or disable it. I don't think my situation is relevant but perhaps Sprint can help on their end.
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I hate gvoice... It completely screwed call and text receipt on my wife's EVO. The only way to get rid of it is to go to the Google voice website and remove your phone from the account. Once we did that all was well.
Just posting in case anyone has or had the same GVoice issues that I have.
I disabled GV via desktop GV settings and reverted back to my original GV #. I then re-enabled the Sprint+GV integration and so far I have received all of the texts that have been sent to me just like I should. *EDIT* Problem still exists. I'm ****ed.

Unable to receive text from a certain number

Hi, I've tested/re-tested and have found that while I am able to send a text message to a certain number, I am unable to receive any from that number. I've done a hard reset on the phone and even called the sprint hotline (who were unable to figure it out). The sprint people saw all the texts on the server that are destined for my phone from that number but I did/do not receive them.
I've used handcent as well as the native messaging app but no cigar.
Does anyone have any insight into what may be happening here.
Is it the persons phone who is trying to send it? If u can send and receive it doesn't sound like your phone.
Sent From My Evo Killer!!!
I use google voice integration and had this problem before. form some reason gv marked my wife's number as spam and blocked her calls and texts. I couldn't even call or text her either. so if you're using gv check the spam filter.
Do know what kind of phone they're using? Its possible they need a hard reset...
We had a lady in yesterday who couldn't send texts to 5 different people, a hard reset fixed it for her.
Sent from my SPH-D710 using xda premium
I did a hard reset on the phone and the problem remains. Yes, I do have google voice on the phone but I think after the hard reset, the application was removed. Would my number still be blocked in the spam filter? I'll check the voice.google.com site out.
squshy 7 said:
Do know what kind of phone they're using? Its possible they need a hard reset...
We had a lady in yesterday who couldn't send texts to 5 different people, a hard reset fixed it for her.
Sent from my SPH-D710 using xda premium
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The phone I'm not receiving texts from is a nexus S phone that has t-mobile service.
arkster said:
I did a hard reset on the phone and the problem remains. Yes, I do have google voice on the phone but I think after the hard reset, the application was removed. Would my number still be blocked in the spam filter? I'll check the voice.google.com site out.
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The are google voice settings that persist after the app is removed, definitely check out the desktop settings. This sounds like an issue on that line not on your epic.
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As it turns out, the issue was on Sprint's side. They had escalated the issue to their networking department on Friday. On Sunday all of a sudden all of the missing texts started pouring into the Epic 4g. Apparently the engineers had reset something to get this to work although they haven't contacted me about it. So far from what I can see, the problem is resolved now.
The problem happened again. The Epic 4g Touch is no longer getting messages from the Nexus S. Messages from all other numbers show up.
I'm getting tired of this since it takes 2 escalations at Sprint to fix this problem (Networking dept). Since we just bought the phone, I think it's just best to return it.

Text messages being sent but not being recieved by contacts

All of my SMS and MMS messages seem to be sending out fine as I recieve no "unable to send" errors, but my contacts are not always recieving my messages. This seems to be happening more often lately, and affects MMS more than SMS. I am not sure if this problem has to do with signal strength as my phone usually shows 2 to 4 bars, but sometimes drops to 1 or 0 bars and then goes back up again. Could something be wrong with my antennae? Perhaps when I am sending out the messages that are not recieved, my signal strength is bouncing around but not being updated graphically on the phone, and the messages are "lost" in the system or not being sent out at all?
This also seems to affect some of my contacts more than others, so maybe it also has to do with their signal strength, although I have not heard of them complaining about their text message not being recieved by their contacts or not recieving messages (except from me). I always thought if you could not recieve a text message because of a bad connection, it would be recieved when your connection was finally good.
Anyone else experiencing this problem? Seeing all my messages sent out fine but not knowing if they are being recieved makes communication via text message rather stressful.
Thanks
What about receiving? I have a friend that keeps missing MMS I send but I always get hers. It's really frustrating.
psykhotic said:
What about receiving? I have a friend that keeps missing MMS I send but I always get hers. It's really frustrating.
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My brother has T-Mobile (we on family plan) and my sister in law has Verizon and they both didnt get my MMS message, as well as my neice on Mobi.
Update: I sent a message today to my brother and he got the message and all the other ones that I sent but he did not recieve. I also instantly got a MMS message he sent a few days ago. I am not sure if my messages were stuck in the T-Mobile system itself, or my message today triggered my phone or the system to send the rest. Perhaps there is an issue with the tower located two block from my house?
Tmobile issue dude . I almost broke up :-/
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Yea I had a pic from Thursday show up on Saturday.
Can you do me a favor? Check your call log. I hadn't mad any calls in the last few days but I had like 80 in the logs. They were both incoming and outgoing and all said "cancelled". I'm wondering if it's cause of all the failed texts...
I have to say this pisses me off because some of my contacts periodically don't receive my messages. Very frustrating especially when it happens mid conversation and then you wait days thinking that the other person is ignoring and vice versa. It's making me seriously consider switching phones.
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I keep hearing about this but I haven't had that issue. Really strange I know that is frustrating.
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SMS/MMS Sandy effect
d3athb4dishonor said:
I keep hearing about this but I haven't had that issue. Really strange I know that is frustrating.
Sent from my SGH-T999 using Tapatalk 2
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Me too had been having this issue lately.
I see it as the sandy effect here on the east coast. has been improving slowly though.
psykhotic said:
Yea I had a pic from Thursday show up on Saturday.
Can you do me a favor? Check your call log. I hadn't mad any calls in the last few days but I had like 80 in the logs. They were both incoming and outgoing and all said "cancelled". I'm wondering if it's cause of all the failed texts...
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My call logs is displaying all of my incoming and outgoing calls correctly. I have not had any issues recently with messages not being recieved by my contacts either, so prehaps the JB update fixed something? I am not sure if it is T-Mobile or the closest tower either because others on T-Mobile in my area have not experienced this problem (or perhaps not enough to notice anything). I will monitor signal strength and double check with my contacts if they are recieving my messages.
Weird.. I can't figure out the call log thing cuz I have incoming calls that say cancelled. It spent really make sense. I thought it must be related to the texts being goofy.
The problem with the call log is that it doesn't really show what we want. How? How would you know if you didn't get someone's text unless they told you? Or what if your phone says it sent the message but the other person didn't get it? What gives? The phone always sends the text but the recipient doesn't always receive it. That's why I used to use delivery reports but on this phone they're too annoying and the system is poorly implemented compared to stock Android (which has the best implementation) or even HTC Sense.
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Sms issues

I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
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Try to update the prl and profile
Sent from my SM-N910P using JellyBombed Tapatalk 2
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
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Do you by chance have an airave and live in an area being upgraded? Had that issue where I live. If so, turn off the airave and see if it changes the issue. Sprint has a newer version they will swap out if this turns out to be the problem. Hope this helps.
If you mean the update in the system aettings, yes i did try that. Thanks for replying though.
No, i do not have an airwave, but i do believe i am in an area with Spark, i have the litttle swirling star icon next to my LTE icon. Thanks getting back to me.
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
PeteSeiler2010 said:
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
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Wipe cache and dalvik cache in recovery
Sent from my SM-N910P using JellyBombed Tapatalk 2
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
PeteSeiler2010 said:
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
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I am still having the issue, and I also have found that my phone calls are not coming through all of the time. I am starting to suspect my SIM may be the cause. I am currently using my phone with LTE disabled to see how it goes.
Do you have adblock or another ad blocking app installed? If so remove the app and see if that fixes your issues.
No adblock apps installed. It happens on stock and custom roms too.
ankurcshah said:
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
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Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
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zillahakzor said:
Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
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Na man. Ended up selling it off. Going for a moto turbo
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