Why cant i purchase apps in market?? - G2 and Desire Z Q&A, Help & Troubleshooting

I can download free apps no problem but for some reason I can't purchase apps. I get a error message that says server error retry or cancel. Switching roms doesnt help. Anyone know why i am not recognized by the network
G2 with ExtraHotSauce v0.2!!

I read in another thread that Google was having server problems, so its not your phone. I'm sure they'll get it fixed pronto as this is losing them $$$!

Have you tried updating your credit card info? Sometimes that helps.
Sent from my CyanogenMod powered G2.

Other people I know have no problem at all. I cant get to payment screen. Not sure if I should call Tmo about it as I have rooted phone obviously. Never had this problem before though
G2 with ExtraHotSauce v0.2!!

Your credit card info is out of date... the same thing happened to me, I went into gmail from a browser and updated my checkout info somewhere in the settings... hope this helps
Sent from my HTC Vision using XDA App

Actually it magically works again. It hasn't in three weeks, so i guess it was some network server issue, strange. Thanks peeps
G2 with ExtraHotSauce v0.2!!

Unfortunately, this is happening to me now!
Same exact scenario, same exact steps to remediate (switched roms, factory reset, etc), however, I still cannot get to the payment screen.
Anyone else have any ideas?

Yeah, i thought i did sumthin wrong and tried everything but in the end it came back magically after weeks. Strange ****. Just hold in there mate. The only thing I never did was call tmo
G2 with ExtraHotSauce v0.2!!

Fixed my problem:
My primary account was a google apps account and my checkout was a gmail. This worked fine up until mid january.
I noticed that checkout is available for google apps accounts now, signed into it using my gapps account, filled on credit card info, and everything is good now.

Related

New problem with Market

Hey everyone,
Ever since getting my phone in early october everything has been great. But just recently, I can't connect to purchase games/apps from the market. I can download something that's free no problem, but if it costs money, as soon as I click on the buy button, it says "attention: a server error has occurred. Retry or cancel and try again later." It never works at all for the last few weeks.
My connection is fine. I downloaded 3 free games today alone (and plenty others over the last few weeks). I update all my apps constantly. Everything is stock including the original sd card and I'm not rooted (yet). But ever since these last 3 weeks it won't get to the screen where I get to choose my payment method.
One more note, this started a few days BEFORE my market got updated to the new version of the market. It stopped letting me buy stuff first, then upgraded to the new version of market and still doesn't work.
Oh and also I've tried rebooting, I've tried force stopping the market app and I've cleared the data/cache of the market in app management.
Pleeease help... there's a couple apps and games on sale right now that I want!
Thanks
Dave
Sent from my T-Mobile G2 using XDA App
Oh and I just uninstalled the market update... no help.
Sent from my T-Mobile G2 using XDA App
Just thought id let everyone know that I finally figured it out!
For all the people out there posting about this same problem, here's the solution:
Log in to your google checkout account (on a computer since you can't from a phone) and re-add your credit card information... fixed it instantly. Yes I already had a credit card in there that was still good... and I had my t-mobile account in there to bill, but apparently something stupid went wrong and it thought I had no billing options available and instead of giving a worthwhile error message it just said "network error"
I fixed it. Your welcome google. Send me something free now please
Sent from my T-Mobile G2 using XDA App

Nexus Prime - Market download problem!

Hi all,
I got my Nexus Prime today. I'm quite impressed, but it has a problem that's driving me mad.
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to! Anyway, this failed part way through and none of the apps actually installed.
Since owning this device a few hours ago I cannot install anything through the Android market at all. I keep getting told that the download failed due to an error, but nothing further.
I've tried rebooting the handset but nothing appears to be able to be downloaded.
I can download from other sources, for example I downloaded the Swype installer and that installed fine, from the Swype website (Swype states it's not compatible with this handset!)
I'm not sure if this is a general bug or if there's something wrong with my individual handset but it would be interesting to see if anyone else has this problem?
Hi I had this problem too, unfortunately clearing cache and data from Market doesn't do anything (at least for me), I had to do a factory reset, worked for me and my friend who also had the same problem.
Damn, after an evening of customising my handset I was hoping not to have to do that.
So it appears we've discovered an issue with this handset.
Yep, that fixed it.
Annoying though..............
AndroidUK said:
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to!
Click to expand...
Click to collapse
The way to avoid that is by skipping the initial guide and then att your account in settings instead. I agree that they should just ask you instead but the above way has worked ever since that feature was intruduced in 2.2.
Sorry for the bump but I'm having the exact same issue.
Just rooted the phone and after all apps were restored I tried downloading apps and keep getting that error.
I already did a factory reset several times and nothing. Just tried skipping the setup and adding my google accounts later but I'm still getting the same error :X
Anyone has any idea how to fix this problem? Do I have to return my phone?
It's been driving me crazy..
there's a Nexus Prime?
oscillik said:
there's a Nexus Prime?
Click to expand...
Click to collapse
Pretty sure the OP meant Galaxy Nexus.. which is what I have a problem with right now
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
---------- Post added at 11:20 AM ---------- Previous post was at 11:06 AM ----------
ckurtm said:
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
Click to expand...
Click to collapse
I seem to have managed to fix this now. I popped my sim into my old android phone, I noticed that the apn settings being used on old phone are different to those GN has setup by default for my network provider. I just copied those through to the new phone and market works again . Hope this helps someone.
Having the same issue also. I'm on Telus in Canada and the APN settings are the same on my old phone. I have done a factory reset and am still having this issue. Please help!
Are you guys rooted? If you are it could be the ROM your using?
Sent from my Galaxy Nexus using xda premium
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Mnemoch said:
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Click to expand...
Click to collapse
You are right. It's the weirdest problem I've seen but somehow it just fixed itself.. Apps install fine now (too bad I didn't know that before doing a million factory resets and deleting my settings)
Figured it out. I had to clear the proxy address in my apn settings
Sent from my Galaxy Nexus using xda premium
seems my Service Provider's settings where blocking downloads esp the Proxy... hmmmm
I've had this problem since yesterday, Market wont download over wifi or data network, messages 'Error while processing payment' or '... could not be downloaded due to error'
I'm running a stock GSM nexus and have tried clearing the market data and rebooting but no luck, I'd rather not have to do a factory reset if I can avoid it.
Any ideas anyone?

[Q][Oddball] Google Wallet Can't Add Prepaid

Hello
I recently got my Galaxy Nexus and I am trying to use Google Wallet but running into a problem I haven't seen yet (A search revealed 1 other person with the problem but was able to resolve by wiping data from the app. This didn't work for me.)
I am running 4.0.4 AKOP build 29. I am unlocked and rooted. Wallet version 1.1-R52v7.
The app installs just fine. I have it linked to my google account. However, I cannot add a Google Prepaid card. It attempts to add for ~ 1min, then says, "Error adding card. Try again later."
I tried uninstalling / reinstalling. I tried the previous version. I also tried wiping the data from the app itself. Nothing has worked so far
Can someone point me in the right direction?
Thanks in advance.
Anyone? I'm very anxious to use GWallet!
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Any Proof? I have seen many reports of Rooted Users having it work just fine?
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
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Click to collapse
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
RobbieCrash said:
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Click to expand...
Click to collapse
I am located in the US. I also don't have the option to add funds because it will not allow me to add a prepaid card.
vk2bea said:
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
Click to expand...
Click to collapse
I have this banner. I simply used superSU to get rid of it, so the phone it thinks it does not have root. However, with/without superSU it still does not allow me to add a prepaid card
Can anyone else shed some light on this?
Anyone? I'm so close I can feel it!
Mine does the same. Idk wtf is going on. It worked before on my other nexus.
Sent from my Galaxy Nexus using XDA
So I called Google, they connected me to the money network. Guy took a quick look. It is something on their end nothing to do with my phone. He can see my IMEI trying to activate but erroring out.Was escalated to T2 tech support and I am waiting on a phone call back.
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
impass3093 said:
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
Click to expand...
Click to collapse
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
brmayhem said:
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
spaceman860 said:
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Click to expand...
Click to collapse
I can open the app just find. It initializes, lets me sign in, make my PIN code, just not add a prepaid card. And I have wiped the data from in the app multiple times trying to get it to work
mattyb65 said:
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
Click to expand...
Click to collapse
Me too, I want this working so bad! Hopefully T3 tech support can help me out. I feel like all that they need to do is reset/unblock/do something, with my IMEI number on their end.
Does anyone else have any ideas?
24hr bump
impass3093 said:
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
Click to expand...
Click to collapse
A while back I flashed a ROM to my Nexus S that corrupted my nv_data.bin file which in turn changed my original IMEI to Samsung's generic's. (004999010640000)
After that happened I was unable to re-use Wallet because Money Network's service will not allow that IMEI to work in their system, for obvious reasons.
Check the IMEI on your phone's back cover or box and compare it to the one in your Android's system. Hopefully they match. There's no solutions for the Nexus S currently. You'd have to send it back to Samsung. Good luck.
This happened to me even after Google fixed the provisioning of the Prepaid Card. I just kept Removing and Adding the Card. Eventually, after a couple of days it fixed itself. Try Resetting the App, Deleting Data, uninstalling, and then re-installing.
Money network finally got it working for me. I believe they did a master reset. It now works
Sent from my Galaxy Nexus
How do I contact Money Market? I am having the same exact issue.

Play Store "No connection" problem

Every so often when I run the Play Store it says "No connection". And as many times as I push the Retry button it says the same thing. Even if I force close the app
I kinda just have to wait a bit and it starts working again. I never lose network connection though. I'm betting its not actually an issue with Google's servers so I'm wondering if its an issue with my phone or setup
I'm running the latest stable aokp and Franco
Also I have the USA unlocked gsm
Sent from my Galaxy Nexus using XDA
same problem
i had a same problem like your since yesterday.
I have that too every now and then. Verizon Nexus.
Sent from my Galaxy Nexus using xda premium
I don't have this problem. VZW AOKP franco
Happened today when trying to set up Google voice... said it couldn't connect even though I had a connection
Quite annoying
Sent from my Galaxy Nexus using XDA
Same. Just happens every now and then.
P. S. I'm on CM9
Sent from my Galaxy Nexus using xda premium
Haven't had this happen.
Just had this happen. On insert coin 5.5.0 and bricked 1.1
Not working here either.. stock ROM with root and speedmod kernel. Even Gmail app is not working..
Anyone has a solution yet?
What worked for me but still no explanation
I'm a lousy member on this Forum, 2 years or so and my first post
I had 2 Nexus Ones and both of them took a swim (literally)
Gave up used BB-Gun.
Anyhow, I just obtained MyTouch 4G Slide and encountered the same problem, this place here was the last that I looked for an answers..on low/mid end Forums I've found a lot of half answers for example,
"yeah it happens"
"power off and/or restart,,it worked for me" (it didn't work for me)
My observations, at the same time that connection with G Play don't work also Google Maps does't work..Reason? No Data connection.
All was fine until I installed G Voice (conflict/ bug?)
What I did, is the following I switched to Wi-Fi, and it worked, then i uninstalled G Voice.
And tried again but this time I was connected to Wi-Fi, installed G Voice and the same problem..turned off the Wi-Fi switched to regular connection and it worked.
I know that I didn't offer any explanation or fix for the problem but there is a pattern
Fixed it!
I have found the answer! Well, at least this was what was wrong with mine:
It was just that the date on my tablet had reset to 2010. Put it back to today's date and the Play store works perfectly now.
Hope that helps.
Kay
kay_piggy_wig said:
I have found the answer! Well, at least this was what was wrong with mine:
It was just that the date on my tablet had reset to 2010. Put it back to today's date and the Play store works perfectly now.
Hope that helps.
Kay
Click to expand...
Click to collapse
Worked like a dream. I installed jellybean ((cm10) i think)) and wanted to go backto my ice cream sandwich. When i did, play store and youtube didnt work. I guess google apps in general. If google made it it said no connection. I tried uninstalling the updates and reinstalling them to no avail. I searched and found this thread. My date changed when i restored my back up. I didnt even realize it till i read this thread. My years changed to 2005. Switched it back to 2012 and no problems. Network connection fine. Thanks alot.

Play Store / Google Wallet Problems

I'm having a strange problem, and I'm really hoping someone might have an answer, because it's driving me crazy...
I'm not able to buy anything through the Play Store (including in-app purchases). Every time I try to it tells me "This payment method has been declined", regardless of what method I choose (Play Store credit, Google Wallet, Bill to carrier, and 4 valid cards I have saved). I can't even 'purchase' free items (ie. free music tracks).
I'm also having an issue with the Google Wallet app, in that I can't add funds. Every time I try, regardless of how I try to add them (tried 3 valid cards), it tells me I cannot send money with Google Wallet.
I'm running Echoe v6 (international ROM), and everything was working fine, until yesterday. I made a full backup in TWRP, flashed a couple other ROMs I wanted to try, and finally did a full wipe and restored the TWRP backup I had made. Ever since restoring I've been having these problems, though everything else is working exactly how it was prior to backing up/restoring.
I've tried clearing data/cache for both Play Store and Wallet, deleted and re-added my credit cards on a PC, and still nothing. If anyone has ANY ideas or suggestions, they would be GREATLY appreciated.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Well, nevermind. After countless attempts throughout the day, both my Play Store and Google Wallet have started working normally again... Weird...
Sent from my SM-N9005 using XDA Premium 4 mobile app
I have been having the same problem. I have no clue on whats going on. I was having problems with it when i had my rooted S3. Now that i have my Note 3 non rooted same exact problem your having. I've tried everything and nothing. Is there anything specific that you remember doing that made it start working?? I am to the point where i am cursing at the phone now. Any advsied or hints will help. Thanks.
Morningstar said:
Well, nevermind. After countless attempts throughout the day, both my Play Store and Google Wallet have started working normally again... Weird...
Sent from my SM-N9005 using XDA Premium 4 mobile app
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Click to collapse
jramirez05 said:
I have been having the same problem. I have no clue on whats going on. I was having problems with it when i had my rooted S3. Now that i have my Note 3 non rooted same exact problem your having. I've tried everything and nothing. Is there anything specific that you remember doing that made it start working?? I am to the point where i am cursing at the phone now. Any advsied or hints will help. Thanks.
Click to expand...
Click to collapse
Unfortunately, I don't think anything I did fixed it. I'm thinking it was some sort of issue with my account on Google's end, that ended up resolving itself.
I had spent hours messing with it, finally got so pissed off/frustrated that I turned the phone off, plugged it in, and did some work on my laptop. When I came back to the phone about 4 hours later, it was working again. During that time, I went to the Google Wallet site from my Palm and deleted a few old, unused cards from it, but I don't think that had anything to do with the problems I was having.
I wish I could offer you more help, but I can't. Good luck though!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Thanks anyway man. Yeah this issue has been frustrating me for a good couple of weeks now. I don't really buy much on the play store but now that i do want to purchase something it is just pissing me off. I think I'm going to contact Google see if they can help or something.
Morningstar said:
Unfortunately, I don't think anything I did fixed it. I'm thinking it was some sort of issue with my account on Google's end, that ended up resolving itself.
I had spent hours messing with it, finally got so pissed off/frustrated that I turned the phone off, plugged it in, and did some work on my laptop. When I came back to the phone about 4 hours later, it was working again. During that time, I went to the Google Wallet site from my Palm and deleted a few old, unused cards from it, but I don't think that had anything to do with the problems I was having.
I wish I could offer you more help, but I can't. Good luck though!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
jramirez05 said:
Thanks anyway man. Yeah this issue has been frustrating me for a good couple of weeks now. I don't really buy much on the play store but now that i do want to purchase something it is just pissing me off. I think I'm going to contact Google see if they can help or something.
Click to expand...
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I'm having this problem too, says my card is declined when trying to add money to my Google Wallet. Just called the bank, they don't have anything showing my card being rejected, so it looks like it may be a problem on Google's end

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