New problem with Market - G2 and Desire Z Q&A, Help & Troubleshooting

Hey everyone,
Ever since getting my phone in early october everything has been great. But just recently, I can't connect to purchase games/apps from the market. I can download something that's free no problem, but if it costs money, as soon as I click on the buy button, it says "attention: a server error has occurred. Retry or cancel and try again later." It never works at all for the last few weeks.
My connection is fine. I downloaded 3 free games today alone (and plenty others over the last few weeks). I update all my apps constantly. Everything is stock including the original sd card and I'm not rooted (yet). But ever since these last 3 weeks it won't get to the screen where I get to choose my payment method.
One more note, this started a few days BEFORE my market got updated to the new version of the market. It stopped letting me buy stuff first, then upgraded to the new version of market and still doesn't work.
Oh and also I've tried rebooting, I've tried force stopping the market app and I've cleared the data/cache of the market in app management.
Pleeease help... there's a couple apps and games on sale right now that I want!
Thanks
Dave
Sent from my T-Mobile G2 using XDA App

Oh and I just uninstalled the market update... no help.
Sent from my T-Mobile G2 using XDA App

Just thought id let everyone know that I finally figured it out!
For all the people out there posting about this same problem, here's the solution:
Log in to your google checkout account (on a computer since you can't from a phone) and re-add your credit card information... fixed it instantly. Yes I already had a credit card in there that was still good... and I had my t-mobile account in there to bill, but apparently something stupid went wrong and it thought I had no billing options available and instead of giving a worthwhile error message it just said "network error"
I fixed it. Your welcome google. Send me something free now please
Sent from my T-Mobile G2 using XDA App

Related

Market apps downloads unsuccessful

Hi,is anyone else having problem downloading apps via Market?I've got an unbranded,unrooted Froyo Desire and downloads were fine yesterday but for some reason unknown,Google Market has refuse to complete downloads.Is this issue general?Cheers
Sent from my Archos5 using XDA App
It is driving me crazy all day as well! I got the impression that it was because I installed a new ROM or because I added an EXT partition in Clockworkmod recovery. This was the first time I wanted to try A2SD and it drove me crazy all day not being able to download apps anymore...
Not over Wifi, not over 3G...
And now I have to conclude more people are having this problem today haha
OMG
Yer its killing me,
I need to download My Backup Pro
Just flashed rom and cannot restore nothing.
Just noticed the same issue, was trying to update the YouTube app and download failed. Have tried a factory reset and this hasn't worked. There is a list of possible fixes on the Google support forum, just search for marketplace fix.
Seems odd that several people are having the same issue on the same day, perhaps its a marketplace fault?
Yeah the market is not working properly at the moment.
Sent from my Amiga 500 using Workbench
Damn I need my apps!
Alright so it's not just me going nuts...
same for me. been all night. driving me mad.
Someone from an android forum website suggested the following quote and guess what?,it worked! :-
"I know its going to sound daft, but load up Google talk, sign in, and then retry. I had a problem with my Hero back in the day and that worked. My downloads are going through fine atm"
Sent from my Archos5 using XDA App
Market working again
Had the same issue all day yesterday. The Market is working again this morning.
Had the same problem last night. It seems to be working fine today.
Working for me too this morning, tired the Google Talk tip along with many others re: clearing out various caches but none seemed to work. Obviously a fault with the market place than our actual phones.
So is this a common problem then, as I've just recently flashed my phone to 2.2 on the JPM firmware. I was beginning to think it was this, but after I thought about it, it happened to me this morning while I was still running 2.1.
How annoying!
hmm it diden't work yesterday for me but this morning it worked. but now it dosen't :S
I was having the same problem and tried the talk app logging in method which had worked previously in similar circumstances, but this time didn't work yesterday. Later I cleared the cache for the market app via the settings menu and it worked immediately, but was slower than usual.
my unrooted 2.2 desire will not update or download new apps from the market either.
i was thinking it was a memory issue.... had some issues on ota rom upgrade recently and i needed to uninstall 'Google earth' to get it to work despite phone showing ample memory free.
Also I have had the problem since downloading 'voice search' or this could be a coincidence.
So my phone or marketplace fault?
Is everyone else able to download/install again now?
[SOLVED] This is not a market / memory / phone issue
Guys,
I was having this exact same problem and after doing a bit of searching on the internet I found a solution:
It's something to do with internal phone cookies / tokens. The market depends on two sets of data - the market app and "download manager".
You can fix this problem easily in the future if you force close both, and then clear the cache and the data from both from settings -> applications -> manage apps
The reasons signing into google talk would have worked is that it updated the internal token
It seems the time out is very brief - but this is indeed the issue and its fixed every time using this method.
As far as I can tell there is a bug on Android developers already registered.
Sorry Mate ... doesen't fix the problem for me
make sure you force close the apps, market and download manager. then clear the data.
click on your market download list to rebuild it too. then it should work
I had same problem on my desire, and I looked the way to fix it. On phones memory was just 8% of free space, and I erased some apps. On the end I concluded that phone can't download or update anything if it has less than 10% free memory space. After I erased some apps and on that way make more free space on phones memory I was easy downloaded and updated apps from market. I must say that I have non rooted phone.
I hope so that I help with my thread.

Why cant i purchase apps in market??

I can download free apps no problem but for some reason I can't purchase apps. I get a error message that says server error retry or cancel. Switching roms doesnt help. Anyone know why i am not recognized by the network
G2 with ExtraHotSauce v0.2!!
I read in another thread that Google was having server problems, so its not your phone. I'm sure they'll get it fixed pronto as this is losing them $$$!
Have you tried updating your credit card info? Sometimes that helps.
Sent from my CyanogenMod powered G2.
Other people I know have no problem at all. I cant get to payment screen. Not sure if I should call Tmo about it as I have rooted phone obviously. Never had this problem before though
G2 with ExtraHotSauce v0.2!!
Your credit card info is out of date... the same thing happened to me, I went into gmail from a browser and updated my checkout info somewhere in the settings... hope this helps
Sent from my HTC Vision using XDA App
Actually it magically works again. It hasn't in three weeks, so i guess it was some network server issue, strange. Thanks peeps
G2 with ExtraHotSauce v0.2!!
Unfortunately, this is happening to me now!
Same exact scenario, same exact steps to remediate (switched roms, factory reset, etc), however, I still cannot get to the payment screen.
Anyone else have any ideas?
Yeah, i thought i did sumthin wrong and tried everything but in the end it came back magically after weeks. Strange ****. Just hold in there mate. The only thing I never did was call tmo
G2 with ExtraHotSauce v0.2!!
Fixed my problem:
My primary account was a google apps account and my checkout was a gmail. This worked fine up until mid january.
I noticed that checkout is available for google apps accounts now, signed into it using my gapps account, filled on credit card info, and everything is good now.

Errors buying apps today?

Anyone lese having issues buying the 10c apps today..or any app for that matter?
I keep getting "An error occurred while processing your purchase. Please try again later" on both my phone and through the web-based market.
Yes, everyone is. Just wait it out and hopefully it will be fixed.
Sent from my Epic Touch using xda premium
Same here.
Sent From My Evo Killer!!!
Argggg....that sucks. I needs me my 10c fixins.
I have the same error for both too
I also have that issue, apps only. I started on a vid rental, and didn't error out.
Sent from my SPH-D710 using Tapatalk
even after you get the error, if you wait long enough, the purchase will eventually go through on its own and will download and install on its own. i let the phone sit for about 10 minutes after getting those errors, and when i turned it back on the apps were purchased and installed. o_o
cnstarz said:
even after you get the error, if you wait long enough, the purchase will eventually go through on its own and will download and install on its own. i let the phone sit for about 10 minutes after getting those errors, and when i turned it back on the apps were purchased and installed. o_o
Click to expand...
Click to collapse
Same here, I'm thinking a server overload, which is weird because it's Google.
Sent from my Epic Touch using xda premium
same thing for me all morning can't purchas any app at all
cnstarz said:
even after you get the error, if you wait long enough, the purchase will eventually go through on its own and will download and install on its own. i let the phone sit for about 10 minutes after getting those errors, and when i turned it back on the apps were purchased and installed. o_o
Click to expand...
Click to collapse
The purchase doesn't even go through so it's not even letting me purchase to download later.
It's just the 10c apps or all of them?
neotoky said:
The purchase doesn't even go through so it's not even letting me purchase to download later.
Click to expand...
Click to collapse
the purchase does end up going through, even though it tells you that it doesnt.
maurrubio said:
It's just the 10c apps or all of them?
Click to expand...
Click to collapse
All of them...
Called goggle and they said that they are working on the google checkout/google wallet thing he said it should be back up ina couple hrs at the latest
Sent from my hand crippling Epic 4g Touch
App purchasing just started working for me again
Sent from my SPH-D710 using XDA App
I was having the same problem. What I did to fix it was clearing the cache and data in the market app.
Go to settings applications,manage applications then market. Click the "Clear cache" then the "Clear data". I was able to purchase the 10c apps after that with no errors.
It was Google's issue as documented by numerous mainstream tech sites. All is back to normal now.
.....
Vegasden said:
It was Google's issue as documented by numerous mainstream tech sites. All is back to normal now.
.....
Click to expand...
Click to collapse
Yeah, I had no problems buying a few just now.
Sent from my SPH-D710 using xda premium
Everyone who had issues should have received the following email:
Hello,
We're writing to apologize for any accidental cancellation of your Android Market orders during our 10 Billion Downloads promotion. We'd like to inform you that as a one-time courtesy, we're giving you free access to all the apps you attempted to purchase. To download these apps, please follow these steps:
1) Open Android Market on your device
2) Press "Menu," and then touch "My Apps"
3) Scroll down and select the apps in question. They should be labeled as "Purchased" or "Not installed."
4) Touch "Install" to download and install the app
If you have any further questions, please don't hesitate to contact us through our Help Center at https://support.google.com/androidm...hl=en&policy=apps&contact_type=contact_policy
Again, we apologize for any inconvenience and hope you have a wonderful holiday season.
Regards,
The Android Market Team
©2011 Google Inc
1600 Amphitheatre Parkway
Mountain View, CA 94043
You have received this mandatory email service announcement to update you about important changes to your Android Market account.
Click to expand...
Click to collapse
I read that as the app is now yours for free, unfortunately I tried to purchase the apps again and the transaction went through the second time. I might have been able to use those dimes for something important, like curing cancer, but now we'll never know.

-101 Error Android Market while downloading, anyone can help?

Hi everyone
I got a tough issue that...
No matter what i download in the Android Market, after clicking DOWNLOAD, it gives me
DOWNLOAD Unsuccessful, Error Code -101
I backup my rom and completely wipe out back to stock, no luck
does anyone have the same issue? would you plz share how to fix it?
(I know i can download via Web Store, but I couldnt update app >.< )
I have this also. Its account related. My wife has a RAZR I put my account on her phone, same 101 error, put her account on my phone, apps load fine. I just called google market and there tier one guy couldnt figure it out, so he is bumping it up to tier 2 and should respond back with an email in a day or two. yay. I been ROM swapping today, must be all the apps Ive d/l over and over.
it got fixed after 12am EST
interesting...
ytwytw said:
it got fixed after 12am EST
interesting...
Click to expand...
Click to collapse
So mine should get fixed in half an hour...
I have the same error...
Same thing happened to me. Time seemed to be what fixed it. Worked the next day.
Sent from my Galaxy Nexus using XDA App
when using gummy from I get market error 491 and cause of that I went back to stock
Sent from my Galaxy Nexus using xda premium

Play Store / Google Wallet Problems

I'm having a strange problem, and I'm really hoping someone might have an answer, because it's driving me crazy...
I'm not able to buy anything through the Play Store (including in-app purchases). Every time I try to it tells me "This payment method has been declined", regardless of what method I choose (Play Store credit, Google Wallet, Bill to carrier, and 4 valid cards I have saved). I can't even 'purchase' free items (ie. free music tracks).
I'm also having an issue with the Google Wallet app, in that I can't add funds. Every time I try, regardless of how I try to add them (tried 3 valid cards), it tells me I cannot send money with Google Wallet.
I'm running Echoe v6 (international ROM), and everything was working fine, until yesterday. I made a full backup in TWRP, flashed a couple other ROMs I wanted to try, and finally did a full wipe and restored the TWRP backup I had made. Ever since restoring I've been having these problems, though everything else is working exactly how it was prior to backing up/restoring.
I've tried clearing data/cache for both Play Store and Wallet, deleted and re-added my credit cards on a PC, and still nothing. If anyone has ANY ideas or suggestions, they would be GREATLY appreciated.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Well, nevermind. After countless attempts throughout the day, both my Play Store and Google Wallet have started working normally again... Weird...
Sent from my SM-N9005 using XDA Premium 4 mobile app
I have been having the same problem. I have no clue on whats going on. I was having problems with it when i had my rooted S3. Now that i have my Note 3 non rooted same exact problem your having. I've tried everything and nothing. Is there anything specific that you remember doing that made it start working?? I am to the point where i am cursing at the phone now. Any advsied or hints will help. Thanks.
Morningstar said:
Well, nevermind. After countless attempts throughout the day, both my Play Store and Google Wallet have started working normally again... Weird...
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
jramirez05 said:
I have been having the same problem. I have no clue on whats going on. I was having problems with it when i had my rooted S3. Now that i have my Note 3 non rooted same exact problem your having. I've tried everything and nothing. Is there anything specific that you remember doing that made it start working?? I am to the point where i am cursing at the phone now. Any advsied or hints will help. Thanks.
Click to expand...
Click to collapse
Unfortunately, I don't think anything I did fixed it. I'm thinking it was some sort of issue with my account on Google's end, that ended up resolving itself.
I had spent hours messing with it, finally got so pissed off/frustrated that I turned the phone off, plugged it in, and did some work on my laptop. When I came back to the phone about 4 hours later, it was working again. During that time, I went to the Google Wallet site from my Palm and deleted a few old, unused cards from it, but I don't think that had anything to do with the problems I was having.
I wish I could offer you more help, but I can't. Good luck though!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Thanks anyway man. Yeah this issue has been frustrating me for a good couple of weeks now. I don't really buy much on the play store but now that i do want to purchase something it is just pissing me off. I think I'm going to contact Google see if they can help or something.
Morningstar said:
Unfortunately, I don't think anything I did fixed it. I'm thinking it was some sort of issue with my account on Google's end, that ended up resolving itself.
I had spent hours messing with it, finally got so pissed off/frustrated that I turned the phone off, plugged it in, and did some work on my laptop. When I came back to the phone about 4 hours later, it was working again. During that time, I went to the Google Wallet site from my Palm and deleted a few old, unused cards from it, but I don't think that had anything to do with the problems I was having.
I wish I could offer you more help, but I can't. Good luck though!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
jramirez05 said:
Thanks anyway man. Yeah this issue has been frustrating me for a good couple of weeks now. I don't really buy much on the play store but now that i do want to purchase something it is just pissing me off. I think I'm going to contact Google see if they can help or something.
Click to expand...
Click to collapse
I'm having this problem too, says my card is declined when trying to add money to my Google Wallet. Just called the bank, they don't have anything showing my card being rejected, so it looks like it may be a problem on Google's end

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