Develop Bugs

What do your Friends Think of Your WP7 Device?

What do your friends think of your device?
I told my friend what device I planned on getting for my upgrade, he had immediate disgust, being a Apple loyalist. He told me I was better off going to Android because its open, he doesn't have reason why open is good. When I finally got my HD7 in the mail he was there to see me unbox it. And it amazed him, which surprised me. Then I was playing with it around a few other friends and they loved it....Especially my girlfriend, she loved how easy it was yo navigate the OS compared to my last device, Cliq with Android.

when introducing my friends to phones, i try and be as neutral as possible. as a result, one of my friends is getting a htc 7 trophy this week.
in the end, those that know the name first think about the old windows mobile, and hence give that response. the best way to get them past that is to have yours at hand, unlock it, and let them play with it.
let the phone do the talking. then end of story.

Coming from WM 6.5
My experience has been similar. My friends and family are used to me with my FUZE and WM 6.5.5 custom ROM. I just hand them my Focus and let them try it, answer any questions, and they are off and running and don't want to give it back to me LOL. Android, Apple, WM users, doesn't matter. The UI grabs them, especially the ease of navigation. When they use the MSN Movies app and watch the trailers, they are blown away.

Same experience here. This girl i know saw me using my focus and asked if she could see it. I hand her the phone and she just fell in love with it. I show her all the different hubs and all she could say was "this is sick..when is verizon getting one" lol. Like JamesAllen said.....the UI really grabs them.

Experience
My most memorable experience was walking into a larger Radio Shack store in NJ and asking for a pouch for the Focus and pulling out the phone. The sales clerk was a girl about 20 years old who grabbed the phone from me, asked what it was (they only sell the LG WP7 phone and that was a model) and immediately began playing with it. She was very technical and moved through the tiles and apps with ease, logged into Marketplace etc. and forgot all about my pouch. It was funny to see a young, technical person latch onto the phone with amazement.

jtn04 said:
Same experience here. This girl i know saw me using my focus and asked if she could see it. I hand her the phone and she just fell in love with it. I show her all the different hubs and all she could say was "this is sick..when is verizon getting one" lol. Like JamesAllen said.....the UI really grabs them.
Click to expand...
Click to collapse
When you young people say something is "sick" does that mean it is unwell?
3 people have bought wp7 phones after seeing mine, everyone else who has seen it was impressed but at the wrong point in their contract to change phones, although they will now seriously consider wp7 when they renew.

I am such a fan of the WP7 OS that I make a point of telling everyone I know about it. Anyone who sees me use it is impressed. I don't know if I have facilitated any actual WP7 purchases but I have definately opened it up for possibility with people who probably would have remained Android or iPhone fanboys for the near future.
I even make a point of walking into T-Mobile stores to talk about WP7 and to give feedback to them. The reason is because I have asked reps what other people think about WP7 and they usually just say, "I haven't heard much about it." At least it'll plant he seed with the reps to talk up WP7. I feel like an infantry unit for MS haha.

I also get favorable responses when I show the phone. A few fell head over heels for it. The one comment I don't like and should scare Microsoft is the one where the person says, "This is a fantastic phone but...I got my iTunes and Ipod and want everything organized together." I know every platform has hooks to make it difficult for the user to leave. It can be from an electronic device to a bank. Just that Apple has big hooks.

adesonic said:
When you young people say something is "sick" does that mean it is unwell?
Click to expand...
Click to collapse
At least in the US, "Sick" is oftentimes used as a replacement word for "Awesome" or "Amazing" or "Rad".

nonameleft said:
Just that Apple has big hooks.
Click to expand...
Click to collapse
Hooks which suck.
iTunes is the hell on earth. That's why i sync my really old iPod only every 2 or 3 months.

First my friends where like"uhh that's just another Iphone clon (because they are used to everything that has a touchscreen is apple stuff)" then i would say "why is it a clon of apples iphone, tell me one thing that makes it a clon" and they can't answer. This just tells is how "stupid" some people are sometimes.
But as times go my friends are falling in love whit the smooth interface with live tiles, and actually one of my friends are going to buy one because of that.
This comes from a former Iphone and Ipad owner, noe on Omnia 7 and love it <3

Friend liked my phone

So I showed my phone off to a friend and she loved it. She was a Blackberry user and loved how fluid my phone is and it's feature set. For the record I have a Samsung Focus.
She came to me today with her brand new phone "just like mine" and was wondering how to make the screen look like mine does. I looked at her phone and she bought an iPhone 4...
/sigh
She thought for sure my phone had to be an iPhone because who else is there?
I wonder if this lack of knowledge will be the doom of WP7...

it's like how people want to know the difference between an ipod and an mp3 player.
blame the retailers. and blame us geeks for knowing too much.

To OP......guess you didn't pass on enough info to your friend. I have a mate who after playing with my HD7 ditched his iPhone & bought an HD7 the next day. I keep passing on info about updates to him as coming from iPhone it's obvious to him a lot of features he's been used to are currently missing. Guess we've gotta keep flying the flag for this wonderful OS until MS catch up.
Sent from my HD7 using XDA Windows Phone 7 App

I told her multiple times it was a Windows phone. I guess it just didn't sink in. I have gotten over ten new WP7 users at work and 3 friends jumped on it out of work. I am doing my part! lol
A lot of the doctors I work with think anything Microsoft is evil and Apple is righteous (how backwards they have it) so converting them is a challenge but I am working on it.

Here come to all retards at my school, who have iPhone. They can sing out loud the song "Windows Phone sucks, iPhone rocks" for all day... Since i am the only one in the school have the Windows Phone.
The lacks of understanding the different between Windows Mobile 6.5 and Windows Phone 7, also some missing features , make they feel good about their iPhone.
My Friend also proud of his iPhone because his Fruit Ninja version run smoother than the Windows Phone version and that mean my phone sucks! LMAO...
Even i show them the correctly example of how Windows Phone 7 beat the crap out of iOS4 in speed and multi-tasking, they just tell me to shut up and they don't even care because they know the iPhone is the best! LOL...
Not only me, even Android user at school be blamed about this too...
The respond that i hear about my phone usually : "Okay, that's cool, but your phone sucks d*** "
I have nothing to tell them because they are all retarded, they don't even know what the different between Megabyte and Gigabyte is...

Strike_Eagle said:
Here come too all retards at my school, who have iPhone. They can sing out loud the song "Windows Phone sucks, iPhone rocks" for all day... Since i am the only one in the school have the Windows Phone.
The lacks of understanding the different between Windows Mobile 6.5 and Windows Phone 7, also some missing features , make they feel good about their iPhone.
My Friend also proud of his iPhone because his Fruit Ninja version run smoother than the Windows Phone version and that mean my phone sucks! LMAO...
Even i show them the correctly example of how Windows Phone 7 beat the crap out of iOS4 in speed and multi-tasking, they just tell me to shut up and they don't even care because they know the iPhone is the best! LOL...
Not only me, even Android user at school be blamed about this too...
The respond that i heared about my phone usually : "Okay, that's cool, but your phone sucks d*** "
I have nothing to tell them because they are all retarded, they don't even know what is the different between Megabyte and Gigabyte...
Click to expand...
Click to collapse
Ah, the insecurities of youth. We've all been there. Your friends will look back one day and realize how stupid they were. Just enjoy your phone and don't worry about what others think. You'll be a happier person because of it.

Strike_Eagle said:
...
The respond that i heared about my phone usually : "Okay, that's cool, but your phone sucks d*** "
I have nothing to tell them because they are all retarded, they don't even know what is the different between Megabyte and Gigabyte...
Click to expand...
Click to collapse
Just tell 'em your phone lets you get **** done and on with your life instead dicking around like them as if their phones were their pricks.

I just smile and laughing at them because they are being so stupid. They can laugh at me, but they don't even know what they are actually laughing about... Since i am the student from another country, so they think they are smarter than me...

Tell her to return the iPhone and take her yourself to get a new WP7... or there are ways to make the iPhone look like the WP7

TIGGAH said:
So I showed my phone off to a friend and she loved it. She was a Blackberry user and loved how fluid my phone is and it's feature set. For the record I have a Samsung Focus.
She came to me today with her brand new phone "just like mine" and was wondering how to make the screen look like mine does. I looked at her phone and she bought an iPhone 4...
/sigh
She thought for sure my phone had to be an iPhone because who else is there?
I wonder if this lack of knowledge will be the doom of WP7...
Click to expand...
Click to collapse
*Facepalm*
Did you tell her to take it back?

Yeah, I suggested she bring it back.
I think her reality matrix is blown right now though. How could a non-Apple product be so much better?! The commercials say that's not right!?

Everyone who looks at my phone asks me if it is a iPhone. Like mentioned before they only seem to know about Blackberry and Apple. Unless they are of a younger age they usually are not familiar with Android products either.

I was in a Panda Express watching a baseball game on my phone through Slingplayer. A woman commented on how awesome that app was and how its so neat what you can do on iPhones these days.
*sigh*

TIGGAH said:
So I showed my phone off to a friend and she loved it. She was a Blackberry user and loved how fluid my phone is and it's feature set. For the record I have a Samsung Focus.
She came to me today with her brand new phone "just like mine" and was wondering how to make the screen look like mine does. I looked at her phone and she bought an iPhone 4...
/sigh
She thought for sure my phone had to be an iPhone because who else is there?
I wonder if this lack of knowledge will be the doom of WP7...
Click to expand...
Click to collapse
BB users are desperate for anything other than a BB these days, Lol.
BTW (not to the person I quoted, someone else after him) it's not cool to generalize an entire class of people as idiots just because they prefer another product.
And I'm still wondering why my post that said the above was deleted out of this thread...

I've lost count of the number of times someone has accused my HD7 of being a bloody iPhone.
I always take great pains to correct them and to point out the iPhone is merely a minority interest in the great pool of smartphones out there. Apple have less than 50% of the smartphone market, therefore if you see someone with a smartphone, the chances are it is NOT an iPhone.

Jim Coleman said:
I've lost count of the number of times someone has accused my HD7 of being a bloody iPhone.
I always take great pains to correct them and to point out the iPhone is merely a minority interest in the great pool of smartphones out there. Apple have less than 50% of the smartphone market, therefore if you see someone with a smartphone, the chances are it is NOT an iPhone.
Click to expand...
Click to collapse
id loooooove to have that kind of minority interest in my product !!!

Minority riiight.
It's the best recognized smartphone product ever.

doministry said:
Minority riiight.
It's the best recognized smartphone product ever.
Click to expand...
Click to collapse
What Jim said is accurate. The iPhone's marketshare is in the minority in the smartphone sales. But boy that is a surface analysis of the market.
The iPhone is the best selling smartphone in 2010. If someone was interested in walking around with multiple smartphones from the same maker then I would see the point of citing marketshare.
I could understand if you owned a Samsung Galaxy device and it be mistaken for an iPhone, but not an HTC. When you see the UI you would have to see the difference immediately.

This discussion is pointless anyway.

nicksti said:
What Jim said is accurate. The iPhone's marketshare is in the minority in the smartphone sales. But boy that is a surface analysis of the market.
The iPhone is the best selling smartphone in 2010. If someone was interested in walking around with multiple smartphones from the same maker then I would see the point of citing marketshare.
I could understand if you owned a Samsung Galaxy device and it be mistaken for an iPhone, but not an HTC. When you see the UI you would have to see the difference immediately.
Click to expand...
Click to collapse
Its the best selling smartphone but its in the minority? That made no sense at all.
http://www.tipb.com/2011/05/06/appl...eed:+TheIphoneBlog+(TiPb:+iPhone,+iPad,+iPod)

Microsoft Needs to Step In Retails Stores NOW

Today june 10 i walk into a Orange shop in the UK to ask a question as i was having some network issue and wanted to know if it was from the carrier side of things But when i got in the shop i got distracted because there was a couple there to upgrade a phone ( the wife was ) you know they were speaking loud so me been nosey started tolisten keenly
Well the husband was saying to his wife get the Lg e900 which is a Windows Phone and the salesman was saying to get a HTC Wildfire S well this lady explain and said i want it for basic internet browsing,facebook app and a few other things and so on.
The lady herself really like the Lg e900 but didnt wanna chose it ONLY because she trusted the salesman knowledge over her husbands ( which was obviously the wrong thing to do ) so he the husband kept saying i know my wife for 18 years and i know what she'll like this is a guy that doesnt own a WP7 himself but obviously done his research unlike the salesperson. But he got so fed up of telling his wife so he said (you know what honey get HTC just know that i will not be coming to return it with you.
Like i said this woman liked the Lg WP7 over the HTC Android but because the Orange guy kept saying get the Htc she was a little convinced, so I (just a random guy in the shop) walked over and handed her my own LG e900 and said heres a live model give it a go then decide for yourself, she loved the tiles she like zune i explained it was a simple to use phone and never have to worry update the software been upto date showed her facebook and so on. Right there and then the lady was convinced her husband was smiling all the way through because he knew his wife was confused.
And yes she walk out the store with LG Wp7 maybe my phone broke so i could help someone else out. Microsoft really need to step into these retail stores if they're going to sell Windows Phone because the salesteam dont have a clue and are not promoting the platform. The guy did not have a clue about windows phone he ask me if it was easy to use just imaging that. If i wasnt there at that time the woman would have gone home not even knowing how to set up a email on her Wildfire becuase of confusing UI on the phone... i dont know what to think

I agree its pretty bad. I would think MS has gotten wind of this, but if not, they are going to get it now with all the blogs running stories on it (like the PCMag article). Not only do they typically not have a clue the difference between WM & WP, they are almost always hellbent on selling iPhone or Android, and have plenty of misinformation on the wp7 as a whole.
Its very easy to sway the typical consumer as they will not have much knowledge on platforms, and need to rely on the sales reps to guide them. This is not helping wp7.

Now now. Android, u see is a mature platform which doesn't have a confusing ui. What's confusing? A 5 page homescreen where u can put some Widgets to dress up? Then press a button at the bottom and access your apps in alphabetical order? I think that is a much cleaner ui. And no offence but wp7 has no 3d games which can entertain u for countless hours when ur stuck somewhere. So no disrespect to another os. And btw, when u first start a android phone it takes u thru a setup guide including logging in to ur gmail.
Sent from my LG-P999 using XDA App

Exactly this poor woman didn't have a clue, her husband said she all liked the Omnia 7 but it was too big which tell me she was more interested in the wp7 she just wanted a phone that was easy to use for Facebook and social stuff.
The salesman had a Motorola Atrix which I'm guessing is a good android dualcore phone but a 600mhz Wildfire running android can't compare with wp7 at all. Its just bad. Funny enuff there were 2 wp7 sales guy there I'm guessing they didn't notice what was going on right under thier noses doe becus when I convince the lady they were the ones that showed her how to use the phone.
Sent from my LG-E900 using XDA Windows Phone 7 App

There was an article just yesterday about that: http://www.pcmag.com/article2/0,2817,2386647,00.asp
Microsoft certainly knows the issue but I think they're waiting for Mango and Nokia to be ready to make a proper push. Alos they need to make Apple like TV adverts to show people how easy it is to use instead of the generic spots they're running at the moment. That way people would walk into the shop knowing what they want and won't be dependent on salesmen. Mind you I had a similar experience with Android... My girlfriend was due an upgrade (from a Blackberry) so I advised her to go for a Nexus S to get stock Android, good battery life, Gingerbread and all future updates fast. I have a Windows Phone myself but knowing her she would be frustrated by the lack of apps (most of what she uses isn't on WP7 yet) and broken notifications/tiles.
The guy fought her on the choice, saying the Nexus S was the worst Android phone . He wanted her to go for a Galaxy S 2 because of the huge screen and dual-core processor. I mean, come man you're talking to a woman who will mostly use the phone for basic purposes so
a) 4.3" is way too big a screen and
b) what's dual-core to her? She couldn't care less, she's not a geek.
Salesmen are usually useless and don't know what they're talking about.

The woman didn't care about 3d games or what os is more mature. She actaully used my phone with her own hands and knew exactly what she was getting. Fair enough if she prefered the android phone but I believe the salesman was trying to sell her one strictly because he used one and didn't have a clue about the other os. I'm quite sure the wildfire does not use the latest version of android and only god knows when she would of got it and how troublesome it would have been for her. I ain't disrespecting another Os just talking from experience

jamreal said:
The woman didn't care about 3d games or what os is more mature. She actaully used my phone with her own hands and knew exactly what she was getting. Fair enough if she prefered the android phone but I believe the salesman was trying to sell her one strictly because he used one and didn't have a clue about the other os. I'm quite sure the wildfire does not use the latest version of android and only god knows when she would of got it and how troublesome it would have been for her. I ain't disrespecting another Os just talking from experience
Click to expand...
Click to collapse
I don't see why the salesman would only promote android. I mean he must have had a go with a phone from all sorts of OS's. Oh well, im happy she is happy

webstar1 said:
And btw, when u first start a android phone it takes u thru a setup guide including logging in to ur gmail.
Click to expand...
Click to collapse
And WP7 doesn't?
(it does)

webstar1 said:
Now now. Android, u see is a mature platform which doesn't have a confusing ui. What's confusing? A 5 page homescreen where u can put some Widgets to dress up? Then press a button at the bottom and access your apps in alphabetical order? I think that is a much cleaner ui. And no offence but wp7 has no 3d games which can entertain u for countless hours when ur stuck somewhere. So no disrespect to another os. And btw, when u first start a android phone it takes u thru a setup guide including logging in to ur gmail.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
For gadget geeks like us, Android isn't confusing. It's actually the easiest system of them all for all-around usefulness. But for ordinary everyday users, yes, Android can be quite confusing compared to the utter simplicity of WP7. You can't get more simplistic than WP7 and that is what the ordinary user will desire. WP7 has 2 screens. One screen is where the apps are. The other screen is the live tiles of the chosen apps. There is no confusion of how to add widgets on a screen or find specific features to enable. The ordinary user will most assuredly be confused by Android at first. But if they did stick with it and put a little time into knowing it, it will become utterly simple to them. The out-of-the-box simplicity, though, goes to WP7. There is really no learning at all. They just tap the tile of the app they want to use and off they go.
The ordinary user can also simply go into the app drawer of Android and tap an icon of any app they want to use, but the customizing features in Android cause them to be confused about how they need to use Android....do they add the widget to a screen to make it work properly or do the enable some menu setting to make it work properly. Maybe they feel they aren't getting the most out of the apps they want to use because they don't understand Android completely right out of the box.
As I said, for us, Android is a no-brainer. But we are acutely familiar with it. The ordinary customer who wants a system to be familiar right from the box will find WP7 fits the need. And the quality and smoothness of WP7 will sell them immediately. Then when they have used it for a while, they will start seeing how reliable it is and be quite content with it in its utter simplicity.

They probably get better commission if you take an android phone. Simple.
Especially a cheap low end device like a wildfire.
It's not like a salesman actually gives a crap about what's right for the customer, once your out of that door it's not his problem anymore.
Sent From My Fingers To Your Face.....

I said this on a different forum, and I believe it is relevant in this thread.
MS does a good job of having their reps go around to stores like Office Depot, Best Buy, etc to inform reps about their products, give them free stuff, and in general make the sales reps have positive things to think about MS. They need to do this in the mobile channel, otherwise this is going to be a even harder uphill battle for them. They can advertise all they want, but getting on the good side of sales reps is where it is going to help them a ton.

conantroutman said:
They probably get better commission if you take an android phone. Simple.
Especially a cheap low end device like a wildfire.
It's not like a salesman actually gives a crap about what's right for the customer, once your out of that door it's not his problem anymore.
Sent From My Fingers To Your Face.....
Click to expand...
Click to collapse
Actually, walked into a Verizon store about a week and a half ago and asked if they had the Trophy in yet as it was rumored to be in some stores. The rep immediately asked me why I wanted a WP7. Then tried to sell me an android. I left. BUt, afterwards I got to thinking, and went back to the store.
I asked him if they received a larger commission on android phones and he said, no. So, I asked why he was so intent on pushing android over WP7. He claimed that wp7 was only good for business purposes but not for everyday use, "social stuff" and games. It was obvious that he was confusing it with WM. He also had an android.
I showed him my DVP and some games and "social stuff". Told him about the finer points of WP7 and that it wasn't WM. He had to admit it was cool. Told him when the Trophy came in, play around with it and learn about it.
Otherwise, this was a typical in-store scenario.

Wyn6 said:
Actually, walked into a Verizon store about a week and a half ago and asked if they had the Trophy in yet as it was rumored to be in some stores. The rep immediately asked me why I wanted a WP7. Then tried to sell me an android. I left. BUt, afterwards I got to thinking, and went back to the store.
I asked him if they received a larger commission on android phones and he said, no. So, I asked why he was so intent on pushing android over WP7. He claimed that wp7 was only good for business purposes but not for everyday use, "social stuff" and games. It was obvious that he was confusing it with WM. He also had an android.
I showed him my DVP and some games and "social stuff". Told him about the finer points of WP7 and that it wasn't WM. He had to admit it was cool. Told him when the Trophy came in, play around with it and learn about it.
Otherwise, this was a typical in-store scenario.
Click to expand...
Click to collapse
Absolutely the same experience I get everywhere. Why do you want windows phone? Why not get android?
It gets to the point to where I say either you give me what I want or I leave this store you don't get comission, and I demand users don't give the store patronage...
Then I get what I want =)

That brings back the question... Is the Windows name hurting WP7? Reading your post it seems it does.
Wyn6 said:
Actually, walked into a Verizon store about a week and a half ago and asked if they had the Trophy in yet as it was rumored to be in some stores. The rep immediately asked me why I wanted a WP7. Then tried to sell me an android. I left. BUt, afterwards I got to thinking, and went back to the store.
I asked him if they received a larger commission on android phones and he said, no. So, I asked why he was so intent on pushing android over WP7. He claimed that wp7 was only good for business purposes but not for everyday use, "social stuff" and games. It was obvious that he was confusing it with WM. He also had an android.
I showed him my DVP and some games and "social stuff". Told him about the finer points of WP7 and that it wasn't WM. He had to admit it was cool. Told him when the Trophy came in, play around with it and learn about it.
Otherwise, this was a typical in-store scenario.
Click to expand...
Click to collapse
Sent from my Omnia 7 using XDA Windows Phone 7 App

Peew971 said:
That brings back the question... Is the Windows name hurting WP7? Reading your post it seems it does.
Click to expand...
Click to collapse
I'd say the Windows name definitely gives people a slightly negative first reaction, but I think that will subside over time as people see the quality of product MS is releasing as of late. I admit, I didn't give wp7 the time of day when I first saw it. I thought the tiles were ridiculous. Boy was I wrong. But a few months after its release I started looking at it more and tried it, it took about 5 minutes to fall in love with its modern UI, and see where MS was headed.
The media being 90% pro apple doesn't help them any either. Its amazing how much coverage of Apple goes on, and how little goes on about MS. And the tone of the coverage is much different for the respective companies as well. But I do think respect for MS is steadily growing as of late, and people will not be able to ignore the quality of their products for very long.

dtboos said:
I'd say the Windows name definitely gives people a slightly negative first reaction, but I think that will subside over time as people see the quality of product MS is releasing as of late. I admit, I didn't give wp7 the time of day when I first saw it. I thought the tiles were ridiculous. Boy was I wrong. But a few months after its release I started looking at it more and tried it, it took about 5 minutes to fall in love with its modern UI, and see where MS was headed.
The media being 90% pro apple doesn't help them any either. Its amazing how much coverage of Apple goes on, and how little goes on about MS. And the tone of the coverage is much different for the respective companies as well. But I do think respect for MS is steadily growing as of late, and people will not be able to ignore the quality of their products for very long.
Click to expand...
Click to collapse
it's not really the windows name
it's the opinion csr's indicate to people about windows

I still think it's all down to advertising, people need to see what the WP7 experience is about on their TV. Apple gets criticism for the adverts they put out but that's what talks to people. Sure every iPhone feature exists on other phones but they've never been advertised so simply as to make someone think "I wish I had that". This is what Microsoft needs to do once Mango is out to make people wish they had a WP7 even before stepping into a shop.
Sent from my Omnia 7 using XDA Windows Phone 7 App

Peew971 said:
I still think it's all down to advertising, people need to see what the WP7 experience is about on their TV. Apple gets criticism for the adverts they put out but that's what talks to people. Sure every iPhone feature exists on other phones but they've never been advertised so simply as to make someone think "I wish I had that". This is what Microsoft needs to do once Mango is out to make people wish they had a WP7 even before stepping into a shop.
Sent from my Omnia 7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
+1 on that. I rarely see advertisments for WP7 over here in Germany. And the few I see point out features Android and iOS is already famous for. From my point of view what they need to let people know is what makes WP7 unique. First of all the UI, but not to forget about how deeply features are integrated into the system in comparison to other mobile OSes. And of course the ease of use even for people who are not as much of a geek as most of us here at XDA are. Which is still the majority of smartphone users.

jamreal said:
Today june 10 i walk into a Orange shop in the UK to ask a question as i was having some network issue and wanted to know if it was from the carrier side of things But when i got in the shop i got distracted because there was a couple there to upgrade a phone ( the wife was ) you know they were speaking loud so me been nosey started tolisten keenly
Well the husband was saying to his wife get the Lg e900 which is a Windows Phone and the salesman was saying to get a HTC Wildfire S well this lady explain and said i want it for basic internet browsing,facebook app and a few other things and so on.
The lady herself really like the Lg e900 but didnt wanna chose it ONLY because she trusted the salesman knowledge over her husbands ( which was obviously the wrong thing to do ) so he the husband kept saying i know my wife for 18 years and i know what she'll like this is a guy that doesnt own a WP7 himself but obviously done his research unlike the salesperson. But he got so fed up of telling his wife so he said (you know what honey get HTC just know that i will not be coming to return it with you.
Like i said this woman liked the Lg WP7 over the HTC Android but because the Orange guy kept saying get the Htc she was a little convinced, so I (just a random guy in the shop) walked over and handed her my own LG e900 and said heres a live model give it a go then decide for yourself, she loved the tiles she like zune i explained it was a simple to use phone and never have to worry update the software been upto date showed her facebook and so on. Right there and then the lady was convinced her husband was smiling all the way through because he knew his wife was confused.
And yes she walk out the store with LG Wp7 maybe my phone broke so i could help someone else out. Microsoft really need to step into these retail stores if they're going to sell Windows Phone because the salesteam dont have a clue and are not promoting the platform. The guy did not have a clue about windows phone he ask me if it was easy to use just imaging that. If i wasnt there at that time the woman would have gone home not even knowing how to set up a email on her Wildfire becuase of confusing UI on the phone... i dont know what to think
Click to expand...
Click to collapse
email is fairly simple on any platform now. username, password, sync options, done.
i hear ya being an evangalist for your chosen platform. nothing like helping a person out.
this past week, i paid attention around the hotel (vacation @ the beach) and noticed one wp7 being used by the pool. everything, and i mean everything (the maids too) was android. i'd count 8 android devices for every 2 iphones. really surprised at the ratio myself.
sooooo, the one wp7 device was a teenage/twentysomething girl @ the pool, and her friends are all "Hey what is that ?" i'm assuming they didn't recognize the UI. she showed them, and they were impressed with the "swooshies" of the UI. there was a bar, so i'm assuming anything that looks neat to a 20 something crowd is 'swooshie' after a few drinks.
a couple of minutes into her impromptu demo, they said, who made it ? she answered samsung... and they asked again, "No, i mean like is that a new android, cause it's not my iphone!"
when she replied "it's a windows phone, my dad develops or something"
immediately there was no interest. none. back to texting, fb'ing, whatever 20somethings do poolside on handsets.
keep in mind i'm watching my kids play (not drown) and there's music, beach, a fire pit, etc so plenty to distract me. the level of crickets chirping silence after declaring it was 'windows' was astonishing.
ignorance ? yep. bliss ? yep.
i did notice two other wp7 devices while i was logging WAP's from the room though. lets assume the wp7 users were very techy, and trying to hack the crap ATT wireless access points, cause otherwise their connections were not secured.

my age group is a bunch of idiots. Time and time again, we don't know anything...the above example proves that

An AT&T Short Story Experience

So, I went to my local AT&T to see if screen protectors were in yet for the Samsung Focus S and also asked if they had the Titan to which the rep replied "No and No." Now, keep in mind that the AT&T wp7 lineup was in the cut of the store hidden within a mass of other Androids. So, being the WP7 hype man I tend to be, I had to have a chat. Below is the convo:
"I really wish you all promoted your WP7 phones more BC they are amazing."
"Yeah, well I HATE the wp7 devices and couldn't wait to get rid of the focus I had," she replied.
"How could u hate it? I had the focus and it was a really great phone. I mean, you can't tell me the features it has aren't pretty freakin cool," I replied while clicking on my wife's tile to show her the immediate options it had.
"Yeah, I know what they do. I just didn't and don't like it. I feel like wp7 is just trying too hard to be like Android. I mean, it doesn't even have close to any of the popular apps that the Android has," she said
"Actually, they have a great selection of many of the most popular apps."
"You're serious? Come on, I mean, they don't even have the most popular app in the world, Angry Birds," she said followed by a smug-filled laugh.
"Uhhh, sorry to be the one to break this to you, but the windows phone got Angry Birds back in June"
"Well, it wasn't there when I had it. Either way, the windows phone will aways be playing catch-up to the iPhone and Android. That's just my opinion."
"It's cool to think whatever you want, but dont you think you should be a little less bias to a particular device when you are supposed to be selling/promoting multiple brands?"
"I'm not bias, sir. I tell every customer about all our phones."
"But, you didnt even know Angry Birds was on wp7, which has been available for almost 1/2 a year. If I were looking to buy my 1st smartphone and told you I liked the Samsung Focus S, but that I would only buy it if it had Angry Birds, you would have diverted me elsewhere based off inaccurate information."
"That's untrue"
"OK...thanks anyways"
And, folks, that's why Microsoft has had so mucn trouble selling their OS. Too many talented (insert sarcasm) wireless reps giving bad info

It's a growing theme, yesterday was launch day for the supposed partner of WP7, yet 80% of the stores didn't have any, 95% of the staff hadn't heard of it (one poster said an AT&T rep told them it was a Verizon exclusive lol), and most still tried to sell people iPhones and androids.

webbstar842 said:
So, I went to my local AT&T to see if screen protectors were in yet for the Samsung Focus S and also asked if they had the Titan to which the rep replied "No and No." Now, keep in mind that the AT&T wp7 lineup was in the cut of the store hidden within a mass of other Androids. So, being the WP7 hype man I tend to be, I had to have a chat. Below is the convo:
"I really wish you all promoted your WP7 phones more BC they are amazing."
"Yeah, well I HATE the wp7 devices and couldn't wait to get rid of the focus I had," she replied.
"How could u hate it? I had the focus and it was a really great phone. I mean, you can't tell me the features it has aren't pretty freakin cool," I replied while clicking on my wife's tile to show her the immediate options it had.
"Yeah, I know what they do. I just didn't and don't like it. I feel like wp7 is just trying too hard to be like Android. I mean, it doesn't even have close to any of the popular apps that the Android has," she said
"Actually, they have a great selection of many of the most popular apps."
"You're serious? Come on, I mean, they don't even have the most popular app in the world, Angry Birds," she said followed by a smug-filled laugh.
"Uhhh, sorry to be the one to break this to you, but the windows phone got Angry Birds back in June"
"Well, it wasn't there when I had it. Either way, the windows phone will aways be playing catch-up to the iPhone and Android. That's just my opinion."
"It's cool to think whatever you want, but dont you think you should be a little less bias to a particular device when you are supposed to be selling/promoting multiple brands?"
"I'm not bias, sir. I tell every customer about all our phones."
"But, you didnt even know Angry Birds was on wp7, which has been available for almost 1/2 a year. If I were looking to buy my 1st smartphone and told you I liked the Samsung Focus S, but that I would only buy it if it had Angry Birds, you would have diverted me elsewhere based off inaccurate information."
"That's untrue"
"OK...thanks anyways"
And, folks, that's why Microsoft has had so mucn trouble selling their OS. Too many talented (insert sarcasm) wireless reps giving bad info
Click to expand...
Click to collapse
Why don't you apply for a job at AT&T Wireless?
You can kill a few birds at the same time, and set an example here - then many of your fellow wp7 fans would follow...
Obviously, *****ing and moaning about it in the forums has little effect, the situation is as dire as it was exactly one year ago when wp7 hit the market.
Sent from my Nexus S 4G using Tapatalk

....a fandroid has wandered into the WP section again trolling....what a surprise. I guess I should wander over there and say it doesn't matter, Microsoft is pimping ****ty, lagging, hanging, crashing trash that is Android.

Dr.8820 said:
It's a growing theme, yesterday was launch day for the supposed partner of WP7, yet 80% of the stores didn't have any, 95% of the staff hadn't heard of it (one poster said an AT&T rep told them it was a Verizon exclusive lol), and most still tried to sell people iPhones and androids.
Click to expand...
Click to collapse
Same thing happened with the focus s launch in chicago and I posted my thoughts about it
And the lack of fanfare for any other place not named new york
http://www.wpsauce.com/2011/11/editorial-windows-phone-art-thou.html
Right now, the advertising budget, the blitz, I see it in Europe and very strong. But in America, it's dryer than...well a dry hump. It's rather bad

Though when you think of it, android had the same thing against iPhone, and in the end popularity won it favor.
I'm sure over time wp7 will have the same thing happen

lqaddict said:
Why don't you apply for a job at AT&T Wireless?
You can kill a few birds at the same time, and set an example here - then many of your fellow wp7 fans would follow...
Obviously, *****ing and moaning about it in the forums has little effect, the situation is as dire as it was exactly one year ago when wp7 hit the market.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
Nice snipe pal, you really are a keyboard warrior.
One question though, are the droid forums really that boring that you have to come here to take pointless pot shots at others? i mean the guy was only trying to make a point about the marketing of a product.................. Mother would be proud.

This type of thing happens all the time, and will continue to until MS, or OEMs start marketing the phone properly. The more people see these commercials and ads the more they will ask in stores about the phones, forcing lazy reps like that one to actually do their homework. At this point, she barely ever has to answers questions about the phone so she has no need to do her job right.

XDA Developer members would make the best Sales reps

At this point, its more than a marketing problem.

lqaddict:
I didn't realize I was *****ing and moaning. But, yeah, great idea. In fact, how about this, I'll drop out of medical school to join AT&T. And, then I'll work hard so that I'm promoted into corporate and then CEO, at which point I'll make sure that whatever new device you personally buy is discontinued just so you can continue to be as angry at the world as you already are at this present moment in your unfortunate existence.
Sent from my SGH-i937 using XDA Windows Phone 7 App

webbstar842 said:
So, I went to my local AT&T to see if screen protectors were in yet for the Samsung Focus S and also asked if they had the Titan to which the rep replied "No and No." Now, keep in mind that the AT&T wp7 lineup was in the cut of the store hidden within a mass of other Androids. So, being the WP7 hype man I tend to be, I had to have a chat. Below is the convo:
"I really wish you all promoted your WP7 phones more BC they are amazing."
"Yeah, well I HATE the wp7 devices and couldn't wait to get rid of the focus I had," she replied.
"How could u hate it? I had the focus and it was a really great phone. I mean, you can't tell me the features it has aren't pretty freakin cool," I replied while clicking on my wife's tile to show her the immediate options it had.
"Yeah, I know what they do. I just didn't and don't like it. I feel like wp7 is just trying too hard to be like Android. I mean, it doesn't even have close to any of the popular apps that the Android has," she said
"Actually, they have a great selection of many of the most popular apps."
"You're serious? Come on, I mean, they don't even have the most popular app in the world, Angry Birds," she said followed by a smug-filled laugh.
"Uhhh, sorry to be the one to break this to you, but the windows phone got Angry Birds back in June"
"Well, it wasn't there when I had it. Either way, the windows phone will aways be playing catch-up to the iPhone and Android. That's just my opinion."
"It's cool to think whatever you want, but dont you think you should be a little less bias to a particular device when you are supposed to be selling/promoting multiple brands?"
"I'm not bias, sir. I tell every customer about all our phones."
"But, you didnt even know Angry Birds was on wp7, which has been available for almost 1/2 a year. If I were looking to buy my 1st smartphone and told you I liked the Samsung Focus S, but that I would only buy it if it had Angry Birds, you would have diverted me elsewhere based off inaccurate information."
"That's untrue"
"OK...thanks anyways"
And, folks, that's why Microsoft has had so mucn trouble selling their OS. Too many talented (insert sarcasm) wireless reps giving bad info
Click to expand...
Click to collapse
Thanks...this is almost the exact same experience I had. Funny that both were girls, because I thought that they'd appreciate the UI even more than most guys (of the six WP7 users that I've converted, 4 of them have been women).
Anyway, mine was over the summer, and she had the Focus and said "I can't wait to get rid of this thing." A particularly weird comment to make to me, a customer who had just walked in and asked to buy a Focus for my wife, no questions asked, because I loved mine so much.
She went on and on about how much Facebook sucked on the Focus, but couldn't even tell me if she was talking about the Facebook integration or the app itself.
I was getting too irritated, and was close to asking for another salesperson (the one who sold me my Focus wasn't there, but he was stoked about WP7 and was excited to buy the Surround for himself), so I didn't pursue questioning her further about why she hated her WP7 so much.
On a side note, my 18 year old stepsister is one of those people I converted, and she hated her WP7 at first too, because it didn't do all the things her friends were doing on Android—custom ringtones, swype, video MMS, etc. etc. Fast forward almost a year, and she absolutely LOVES her Focus and totally stunts it in front of her friends.

vetvito said:
At this point, its more than a marketing problem.
Click to expand...
Click to collapse
its a lot of things but many of the issues (carrier biases, lacking promotion, PRICING) is really hurting Windows Phone

Proper marketing can do wonders for any product.

StriderNo9 said:
Proper marketing can do wonders for any product.
Click to expand...
Click to collapse
they should be airing that fan made wp7 commercial..
The thing was freaking brilliant

They've been marketing for a year straight, free xboxes, discounted phones, constant ads, tons of sponsorships. What more do you want?

vetvito said:
They've been marketing for a year straight, free xboxes, discounted phones, constant ads, tons of sponsorships. What more do you want?
Click to expand...
Click to collapse
I haven't seen a single commercial or ad.

It is amazing and sad at the same time how many ignorant mobile phone sales reps are out there in these stores.
Its almost as if its a plot to gradually wipe the phone out of existence but I don't think there's any stopping this phone.
I have said before, if you go to most carriers website, WP7 products have the highest ratings. We have hit over 1,000,000 likes on facebook, and with Nokia and Samsung getting on the action more, it MUST succeed!

Dr.8820 said:
....a fandroid has wandered into the WP section again trolling....what a surprise. I guess I should wander over there and say it doesn't matter, Microsoft is pimping ****ty, lagging, hanging, crashing trash that is Android.
Click to expand...
Click to collapse
You can call me whatever you like, I find it hypocritical to turn your blind eye on and call whoever disagrees with your views fan*
creamy said:
Nice snipe pal, you really are a keyboard warrior.
One question though, are the droid forums really that boring that you have to come here to take pointless pot shots at others? i mean the guy was only trying to make a point about the marketing of a product.................. Mother would be proud.
Click to expand...
Click to collapse
As I said, there is more crying about the whole thing than actual actions - it's like MSFT turns back on all of their fans - announce $500 million budget on marketing at launch, and make it a no show.
webbstar842 said:
lqaddict:
I didn't realize I was *****ing and moaning. But, yeah, great idea. In fact, how about this, I'll drop out of medical school to join AT&T. And, then I'll work hard so that I'm promoted into corporate and then CEO, at which point I'll make sure that whatever new device you personally buy is discontinued just so you can continue to be as angry at the world as you already are at this present moment in your unfortunate existence.
Sent from my SGH-i937 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
As I said it's the same story as the last year.
You can call me whatever, but I find it pretty hypocritical to not accept outsiders, and not consider their opinion. If you want your platform to succeed you should change the attitude towards outsiders.
A personal revenge, i.e. I'll make sure that whatever new device you personally buy is discontinued just so you can continue to be as angry at the world as you already are at this present moment in your unfortunate existence., will not get your brownie points as a CEO.

In a way I like owning a phone that not everyone and their dog has...
Makes people more impressed when they actually see it, and I don't feel like a sheepie lol

Just had an outstanding encounter with an ATT representative.

I went into an ATT store today to see if it was worth picking up a focus S to play sidebar to my lumia 800 today and a representative walked up to me ecstatic. The first words out of her mouth were "I've been waiting for someone to stop drooling over that tired old iPhone for 30 minutes so I could show them this phone, hi, I'm Katie." she then proceeded to pull out her own focus, walk me over to an iPhone, and show me how much smoother the wp7 device was and even used the term "peoplecentric." All the while I feigned ignorance and awe at the phone. She was absolutely ecstatic about wp7 and spent a good 20 minutes just raving about how revolutionary it was. After her spiel I showed off my lumia as well as my son's and told her that the focus series were the only U.S. based phones I have. I asked her if she'd get commission if I did buy it, she hesitantly admitted that she would, and I bought it for that reason alone. She gave me some sense of hope for the dreadful carrier interference in the success of a superior OS.

Dude, did you get her facebook?!
Okay, kidding. Nice to see that someone is doing a great job showing off WP7.

...maybe AT&T got my memo lol...cool story!

Very cool !

z33dev33l said:
I went into an ATT store today to see if it was worth picking up a focus S to play sidebar to my lumia 800 today and a representative walked up to me ecstatic. The first words out of her mouth were "I've been waiting for someone to stop drooling over that tired old iPhone for 30 minutes so I could show them this phone, hi, I'm Katie." she then proceeded to pull out her own focus, walk me over to an iPhone, and show me how much smoother the wp7 device was and even used the term "peoplecentric." All the while I feigned ignorance and awe at the phone. She was absolutely ecstatic about wp7 and spent a good 20 minutes just raving about how revolutionary it was. After her spiel I showed off my lumia as well as my son's and told her that the focus series were the only U.S. based phones I have. I asked her if she'd get commission if I did buy it, she hesitantly admitted that she would, and I bought it for that reason alone. She gave me some sense of hope for the dreadful carrier interference in the success of a superior OS.
Click to expand...
Click to collapse
For that reason alone?

It showed that not all carrier salespeople are completely blind. I've actually been one of those who's encountered numerous reps who think we're running winmo and one who said it was laggy compared to his vibrant which I was excited to disprove. It was nice to see a knowledgeable rep.

Did you get her phone number ?
Sent from my T8788 using XDA Windows Phone 7 App

So, when a salesperson favors Android or iOS over WP, they are "blind", but when one refers to the iPhone (which is another product they are responsible to sell) as a "tired old" device, they are cool? Gotcha. No hypocrisy going on here.

RoboDad said:
So, when a salesperson favors Android or iOS over WP, they are "blind", but when one refers to the iPhone (which is another product they are responsible to sell) as a "tired old" device, they are cool? Gotcha. No hypocrisy going on here.
Click to expand...
Click to collapse
No when people go in asking about wp7 and the salespeople try to tell them about android instead or say incorrect things about the os they are blind..
Jesus does one positive story about at&t bother you that much?

She was obviously a little upset at the lack of an iPhone 5 this year. The slight differences in the 4 and 4s were a downer. She mentioned how she was an apple fangirl until she saw the 4s. Either way, the point was that it's nice to see a knowledgeable rep at att.

scoobysnacks said:
oh look, n8ters boyfriend/second account...
No when people go in asking about wp7 and the salespeople try to tell them about android instead or say incorrect things about the os they are blind..
Jesus does one positive story about at&t bother you that much?
Click to expand...
Click to collapse
Thank you for yet another childish, offensive, utterly ignorant post (which as been reported). Go back to second grade, please.
As for the "one positive story" comment, it wasn't positive. It displayed the exact same kind of ignorant bias on the part of a salesperson that all of the WP zealots condemn every day. But since it was bias AGAINST iPhone, that makes it all OK.

No, the reason for praise was the fact that att miraculously hired a knowledgeable rep.

z33dev33l said:
No, the reason for praise was the fact that att miraculously hired a knowledgeable rep.
Click to expand...
Click to collapse
Again, favoring WP over iOS does not make one knowledgeable. Nor does favoring iOS over WP.

RoboDad said:
Again, favoring WP over iOS does not make one knowledgeable. Nor does favoring iOS over WP.
Click to expand...
Click to collapse
that had nothing to even do with it, yet that's all you derive from the story.
Shows your own bias.
It was the fact she actually knew about the os and didn't try to talk him into another os when he mentioned wp7.

z33dev33l said:
She was obviously a little upset at the lack of an iPhone 5 this year. The slight differences in the 4 and 4s were a downer. She mentioned how she was an apple fangirl until she saw the 4s. Either way, the point was that it's nice to see a knowledgeable rep at att.
Click to expand...
Click to collapse
Ahh, you didn't mention her resentment at first. What I don't understand is what people were expecting to be different with ip5 as compared to the 4s ? A different numeral ?

scoobysnacks said:
that had nothing to even do with it, yet that's all you derive from the story.
Shows your own bias.
It was the fact she actually knew about the os and didn't try to talk him into another os when he mentioned wp7.
Click to expand...
Click to collapse
Yes, I have a bias - against hypocrites. The OP didn't say "it was great to find a salesperson who knew about WP", he went out of his way to point out how she called the iPhone a "tired old" device. And he also implied that not favoring WP makes a salesperson "completely blind". That is what raises my ire. It is ignorant and hypocritical.

I never said or implied any such thing. I merely respected the fact that she was knowledgeable about the device rather than shoving me over to android or ios like every other GSM carrier. Most cdma carriers don't even know they offer windows phones. What you took from it, you took because you wanted to flame bait me. You took one sentence from the entire statement and made it out to be everything. Sadly I didn't recall her sales pitch from memory, otherwise there'd be full chat logs.
I believe with the 4s people were expecting improvements beyond a camera. Their processor still doesn't make it run as smooth as wp7 so I hardly call that an upgrade, and the best software increase is something they bought off of their own market.

z33dev33l said:
I never said or implied any such thing.
Click to expand...
Click to collapse
Oh really?
z33dev33l said:
The first words out of her mouth were "I've been waiting for someone to stop drooling over that tired old iPhone..."
...She gave me some sense of hope for the dreadful carrier interference in the success of a superior OS.
Click to expand...
Click to collapse
z33dev33l said:
It showed that not all carrier salespeople are completely blind.
Click to expand...
Click to collapse
Maybe it wasn't your intent to give off a fanboyish vibe, but considering how much fanboyism there is on display in this forum (from both zealots and haters), perhaps you should proofread your posts to ensure they convey the tone you intend, and not something more incendiary.

If it is my job to sell something, would I not be considered incompetent? Yeah, this Audi is terrible, lets enter my comfort zone with a ford. That Audi is running on steam and therefor is inferior. I never said that I don't have a personal preference, however I believe it was clear that I'm not praising her for hers. It was simply pleasant that someone knew something about that which they were selling. When I tell carriers that I want social network integration, they veer me towards android, that is not the best option. When I had a vibrant and I asked about phones with netflix, they veered me towards the vibrant 4g with promises of "it's coming." The HD7 was readily available. The carriers are generally ignorant assuming that winmo and windows phone are the same thing. When cellphones are your financial income, take the time to learn about them.

RoboDad said:
Maybe it wasn't your intent to give off a fanboyish vibe, but considering how much fanboyism there is on display in this forum (from both zealots and haters), perhaps you should proofread your posts to ensure they convey the tone you intend, and not something more incendiary.
Click to expand...
Click to collapse
Talk about backtracking. I equally suggest that perhaps you look at people's posts more neutrally instead of assuming there is fanboyism in them, which you seem to have done.