Develop Bugs

HTC Excalibur not recognized by XP

so, when I connect my excalibur to my PC it shows up under USB Devices as an unknown device, I will show pictures once the phone is done resetting, now I was just going to RMA it but I only spent $100 on the phone itself.
First the lady over the phone tried to convince me not to RMA it and just said "oh well just put things on the [SD] card if you cannot connect to your computer."
Then after arguing for 30 min they want me to pay to ship it back, pay to ship the new one here only after I had already spent money to expedite the shipping when I originally ordered the unit (not to mention I had to wait another week as it was because they were "out of stock" B$), and I only get the subtotal back, so a Month later I will have spent about $180 on this phone, F*** that.
Few extra things: In bootloader mode I can get the unit to be recognized so that I can put on a new ROM, so I did that and I still cannot connect the unit to my PC. Also i tried this on a different PC as well. I can't remember if I left anything out......oh yeah and I did change the connection under USB to PC (even after Rom format). If there is anything else you might be able to think of or come up with this would be appreciate.
Specs:
Windows XP SP3
ActiveSync 4.5
S620(that won't connect)
Also:I am going to trying Vista and 7 x86 to see if either will work but if there are any suggestions please do so to help.
Sorry if I keep saying "Unit" instead of "Excalibur" or "Dash" it's a habit that I picked up from working at Geek Squad :S

since you know your usb cable is good, uninstall and reinstall activesync, it happens to me sometimes when i get the three audible dings instead of the two when i connect my device.

welll.....
I did that too, I uninstalled active sync, reinstalled it. No go, then tried it on the other computer with a fresh install of active sync with nothing paired to it or anything and that's how I got it up to re-flash to ROM(only in bootloader)....
Update: Will not be recognized by XP, Vista, or 7......soooooo it's gotta be the phone

overxtone said:
I did that too, I uninstalled active sync, reinstalled it. No go, then tried it on the other computer with a fresh install of active sync with nothing paired to it or anything and that's how I got it up to re-flash to ROM(only in bootloader)....
Update: Will not be recognized by XP, Vista, or 7......soooooo it's gotta be the phone
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Why not try using WM5torage set to SD Card 'mode'? If that won't work, then it is a sign that maybe the USB component on the phone is damaged

Windows Mobile Device Center 6.1 and Windows 7 RTM worked fine for me.

The point
of the topic is to give help on solving this issue, not rubbing in my face that yours works , read the first post all the way

overxtone said:
of the topic is to give help on solving this issue, not rubbing in my face that yours works , read the first post all the way
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suggestion?? have you tried to connect via bluetooth? and is your cable a sda cable of just a standard 5pin usb/mini-b cable. I had previously purchased a usb/mini-b cable for a blackberry and it worked with my dash for about a week then it stopped working, i couldn't sync on any computers all i got was you described; an unknown device. I went to tmobile and got a SDA/MDA data cable (the end it actually shaped like the phone plugin not the mini-b shape) and since then i have had no issues with it. its worth checking out at least.

seee
he actually game me some advice , thank you sir. I will try because the one they sent me was a mini-B USB adaptor that said it was compatible, I am going to see if I can get my hand on a actual HTC cable, any suggestions on where to get a legit one?

overxtone said:
he actually game me some advice , thank you sir. I will try because the one they sent me was a mini-B USB adaptor that said it was compatible, I am going to see if I can get my hand on a actual HTC cable, any suggestions on where to get a legit one?
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just head into a tmobile store they can not resell returned parts in cell phones so any data cables that come with a phone can not be resold, this means that they are legitamitly extras and they should be able to give you one free of cost. if not they are about $20 new

Man, I messed up my phone!!!! EPIC 4G

Here's my situation:
SAMSUNG EPIC 4G
I've updated roms without problem many times since buying my phone. I am currently on 2.3.4, gingerbred eh06. I cannot get the usb to work with my pc at all. I'm assuming that since the phone still charges, the usb is functional? I was going to try a flash back to stock ec05, but cannot do this because I don't seem to have CWM installed. I did, don't know what happened to it. All it says when doing a cw boot is android system recovery <3e>
I tried to follow the link for rooting my phone without a pc, but cannot get it to work because I don't have superuser access. I did but don't know what happened there also??? Apparently gingerbreak doesn't work on 2.3.4 from what I am finding. I'm about at the end of my rope here and am looking for somebody to throw me a bone. ANY IDEAS.
I should also tell you that I know the cables I have are good. I have 2 samsung and 4 aftermarket cables and they all work. My wife has the exact same phone and works every time, with every cable. Of course her phone hasn't had any "custom" work done to it if you know what I mean...

Try Heimdall. It installs its own drivers and is more robust. Post 2 in Development stickie of how to fix a semi-bricked Epic.
Sent from my SPH-D700 using XDA App

Tried that just now, didn't work. When I tell it to list devices, it comes up as unknown device and won't install any drivers. tried my wife's phone and it seemed to work just fine. Maybe the phone can charge with a broken usb port?????? AAAAARRRRGGGGGHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!

so you have no root and no odin/heimdall?

Yes it can charge with a bad port or a bad cable. Since the cables are good some of your usb port may be damaged somehow. Did you check for dirt or debris in the port?
Sent from my SPH-D700 using XDA App

Right, neither works. Its not the pc either. Tried win 7 64 and 32 bit, xp pro, ubuntu, joli os. Nada

Thought about tearing down phone and looking for dirt/debris. Just loking for all possibilities. I did fing a usb port on ebay for about 50 bucks, doesn't really look like something I could replace myself. ;'m assuming that it's soldered in.

vroverload said:
Thought about tearing down phone and looking for dirt/debris. Just loking for all possibilities. I did fing a usb port on ebay for about 50 bucks, doesn't really look like something I could replace myself. ;'m assuming that it's soldered in.
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I believe non warranty repairs like that are only $35 at Sprint.

Good job Sprint
Just left the Sprint store and they gave me a new phone. Tried like hell to get an upgrade to the Galaxy IIs, but no go. I gave them a boo hoo story and even told them i'd settle for the Nexus s, but they wouldn't budge there either.... Oh well. At least I got a new phone out of the deal. Kudos to the Sprint store and their employees though.

This happened to me at first too, then my phone stopped charging the battery. Maybe this is a sign of the port actually going out? Right now, I'm waiting on my replacement through Sprint without a charging phone.
I was able to finally get a good working combination of my brother's Evo cable and Odin 1.7 to flash back to stock for warranty work.

Computer doesn't recongnize mass storage and Kies cannot recognize phone either

Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.

Usbdeview?
Sent from my SGH-T989 using xda premium

Teo032 said:
Usbdeview?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What about usbdeview that i can use to fix my issue?

kiddo94 said:
What about usbdeview that i can use to fix my issue?
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Click to collapse
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.

same ol same ol
kiddo94 said:
Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.
Click to expand...
Click to collapse
I have same EXACT issue, i even tried on linux and no avail
my computer wont recognize my stock GB 2.3.5 T989.
1-i have usb debug mode on
2-when i tried with winXP=nothing, with linux lusb showed/detecting =nothing.
3-battery charges fine.
4-using aftermarket cable
So my questions are:
a-bad usb hardware?
b-bad gingerbread? (factory reset and no change)
c-will rooting/flashing help?
thanks!
Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
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Click to collapse
for real?!!!! could this really be the issue? WTF Samsung!!!!.....ok , so where do i get an oem cable? i using HTC.
Thanks man!

Just cable? Will rooting help? Cmon guys this sucks

Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
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Click to collapse
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.

kiddo94 said:
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.
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Click to collapse
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium

Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
can you please point me to a specific cable? some on here have tried without any luck. got a pic?

Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I tried it. No help :/. I think it is the phone's usb port that makes this problem. Probably I'll send it to samsung company to have it fixed.

Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.

drzprettyboy30 said:
Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.
Click to expand...
Click to collapse
Yah, it's probably the phone. I tried plug it in my brother's laptop and computer (Kies installed) and still nothing happens.

Allgamer had a similar problem. Turns out it was his cable
Sent from my SGH-T989 using xda premium

Try the free wifi explorer from the marketplace.
Sent from my HTC Vision using xda premium

Also remove sim, sd card, and battery for a bit then replace. Also, get the most "official" cable you can. I'm working with an old evo cable and an old g2 cable. Some of the car charging ones/generics won't play nice. Try blowing (light laughing allowed) into the port.
Sent from my HTC Vision using xda premium

Wipe/reflash.
Sent from my HTC Vision using xda premium

Finally!!
Ok here is what i did:
1-enable EHCI on your computer from device manage >> http://www.intel.com/technology/usb/ehcispec.htm
2-took a portable toothbrush with isoprop (swabbing alcohol)
3-took my phone to the gas station ...25c air and dried the crap out of it
4-wipe/reset my phone from fast boot menu (not android menu)
5-got an LG "B" data cable...
voila monsieur !!!! i dont know which was the silverbullet but i aint complainin.
However, it was still nice to know that Samsung is a no questions asked manufacturer.
Someone was having the same issues as mine in russia, and he said ICS 4.0 did it and is waaaaaaaaaaay better for this phone. Im gonna give this to a friend and WILL NOT touch these till ICS 4 officially comes out here. Tooo much hassle and ive got too much info riding on it (phone). <<personal opinion

Rooting without being connected to comptuer.

Hello XDA members,
Couple of weeks ago, I plugged my charger and then all of a sudden, smoked started coming out accompanied by a burning smell. I quickly took out the charger and now I am not able to charge my phone. I recently sent it back to Samsung for repair but they could not fix it under warranty and was asked to pay $200. Imo that is way too much considering brand new Galaxy Nexus is around $500 where I am from.
Prior to sending my phone, I unrooted my phone, reverted back to stock rom and now I am wondering if there is a way of rooting my phone without having to be connected to the computer via the USB cable. I want to install a custom rom but is that even possible without having the ability to connect to your computer?
Thanks

sgs064 said:
Hello XDA members,
Couple of weeks ago, I plugged my charger and then all of a sudden, smoked started coming out accompanied by a burning smell. I quickly took out the charger and now I am not able to charge my phone. I recently sent it back to Samsung for repair but they could not fix it under warranty and was asked to pay $200. Imo that is way too much considering brand new Galaxy Nexus is around $500 where I am from.
Prior to sending my phone, I unrooted my phone, reverted back to stock rom and now I am wondering if there is a way of rooting my phone without having to be connected to the computer via the USB cable. I want to install a custom rom but is that even possible without having the ability to connect to your computer?
Thanks
Click to expand...
Click to collapse
You can fix the USB port for a few bucks, i seen people say it cost $10, not really sure as i never came across one, but it should be out there on ebay.
You will be looking for a microUSB board

sgs064 said:
I am wondering if there is a way of rooting my phone without having to be connected to the computer via the USB cable.
Click to expand...
Click to collapse
No.

sgs064 said:
I am wondering if there is a way of rooting my phone without having to be connected to the computer via the USB cable.
Click to expand...
Click to collapse
efrant said:
No.
Click to expand...
Click to collapse
I am in the same situation as sgs064. I have a Gnex that I need to root, but it will not connect to the PC with the USB cable (strangely, it does still charge via USB). I probably will just fix the microUSB port as Mach 3.2 suggested, but in the meantime it would be nice if there was a way to do it without USB. I realize that it probably is impossible, as efrant indicated, but if anyone has any ideas, I'd be willing to try em out. This is an extra Gnex, not my everyday phone, so im willing to mess around with it a lot more.
Thanks.

PeteCat said:
I am in the same situation as sgs064. I have a Gnex that I need to root, but it will not connect to the PC with the USB cable (strangely, it does still charge via USB). I probably will just fix the microUSB port as Mach 3.2 suggested, but in the meantime it would be nice if there was a way to do it without USB. I realize that it probably is impossible, as efrant indicated, but if anyone has any ideas, I'd be willing to try em out. This is an extra Gnex, not my everyday phone, so im willing to mess around with it a lot more.
Thanks.
Click to expand...
Click to collapse
It's a driver issue of It still charges but nothing else, and as far as rooting without PC goes, I don't think you can
Sent from my GNexus

Help w/ Replacement Note 4 says unknown device in Windows. Old works fine

I have tried uninstalling and reinstalling drivers.
I have installed kids and then smart switch.
My old note 4 that was defective shows up in Windows but the replacement shows as 'unknown device'
I tried safe mode to un install drivers and different USB ports.
Is my device defective? Any ideas?
Thanks!

Maybe try going to developer options and checking if usb debugging is turned off. Try turning it on. Try a different usb port. Try to switch between different usb modes in the notification area when connected. Last but not least factory reset your phone in recovery mode and try connecting it after.

I am experiencing the same problem but I have another problem as well. My phone is an unrooted Galaxy Note 4 running 5.0.1 w/ VRU2BOG5 build. I have tried just about all the USB ports on my computer and get the same result, "unknown device". I have uninstall and reinstalled kies and the associated drivers and still get the same result. I have factory reset the phone and still the same. I was even able to do a firmware upgrade and initialization via kies and still the same problem.
The other problem I am faced with is I can not seem to get any OTG cable to work on my device. Could this be hand in hand?
I am not sure if you (the OP) have noticed but when you installed kies, have you gotten an error for your ethernet controller under other devices in your device manager?
I really like the phone but if I can't 1) root it or 2) transfer data via the usb port (especially through the OTG cable), the phone is useless to me. Any help would be very appreciated.

The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
http://youtu.be/mLr3qYvFRrM

jcip17 said:
The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
I am not entirely sure it's a bad port but could be. On my note, everything besides a flash drive via OTG cable works. Oh and the computer but it will connect to my laptop. I dunno I'm about to sell the phone.
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Click to collapse

onefastneonrt said:
jcip17 said:
The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
I am not entirely sure it's a bad port but could be. On my note, everything besides a flash drive via OTG cable works. Oh and the computer but it will connect to my laptop. I dunno I'm about to sell the phone.
Click to expand...
Click to collapse
Maybe it was just the computer ? Well good luck man. What phone you gonna get?
Click to expand...
Click to collapse

I need all the luck I can get My computer has had issues before but it has since been fixed. I can hook any other device to it with no issues. As far as phones go, I'm not entirely sure which one I want. Guess it doesn't matter much since not many can be rooted.