Develop Bugs

Windows Live Activation Code

I brought a HTC HD7 this morning and after setting it up, i noticed 2 dead pixels, i returned it and swapped it for a new device (which is fine)
BUT i now cannot setup my Windows Live account on the phone, and it is asking for a Windows Live Activation Code.
O2 do not know what this is.
HTC do not know what this is.
Doesnt anyone know where i can get one, or how to contact microsoft in the UK, or just any information about it?

Could try here:
http://windowslivehelp.com/
http://www.microsoft.com/windowsphone/en-gb/howto/support.aspx
Dunno if they'll help much though...there's also the Facebook page you could spam lol:
http://www.facebook.com/windowsphoneuk
Casey

I have a "Microsoft Answers" question here http://social.answers.microsoft.com...7/thread/bb66fdc6-61f5-4a9a-91ad-56b2013ed5c3 and it just seems to be leading to a issue with Microsoft?
First day teething issues?

Was so cheesed off it didnt work out of the box i called all the MS teams under the sun and no one knows anything about it.
Ive just had mine sorted by Avinash Kumar at Ms customer service, on 0844 800 2400
His email is [email protected]

another option might be to go to live.com and go to your devices and un-register the first phone, don't know if that will work but maybe...

Ok it turns out its a product key issues
If you phone Avinash Kumar at Ms customer service, on 0844 800 2400 (menu item 4 or 5 that you have the name of the person - its technical customer service)
they will generate a new product key for you.
Then its done.

lloydsparkes said:
Ok it turns out its a product key issues
If you phone Avinash Kumar at Ms customer service, on 0844 800 2400 (menu item 4 or 5 that you have the name of the person - its technical customer service)
they will generate a new product key for you.
Then its done.
Click to expand...
Click to collapse
Cool glad it worked for you, it hacked me right off when it didnt work out of the box

Picked up a HTC 7 Trophy today and having the same issue it son Vodafone so i guess just ring that guy and he will sort it ??. Or do i need to go back to the shop

Mclovin1001 said:
Picked up a HTC 7 Trophy today and having the same issue it son Vodafone so i guess just ring that guy and he will sort it ??. Or do i need to go back to the shop
Click to expand...
Click to collapse
Just give the number a call and they will sort out the login issue, Vodafone cant do anything.

activation code for hd7
me also want to have activation code to access live services for HD7. Can anybody help me in this ?

ahsan.abbas said:
me also want to have activation code to access live services for HD7. Can anybody help me in this ?
Click to expand...
Click to collapse
See Casey_boy's post above. The second link will probably be your best bet.

that didn't take long at all, the rep was helpful, just asked for name, phone number, & email address. placed me on hold, then came back with the product key.

[Q] Can't get this info right now - NL HTC HD2

Hi all,
thanks to you I finally managed to run WP7 on the HTC HD2. so thank you
I managed to get an activation code from Microsoft (via Chat). So I was ready to download my first app. And then I got "Can't get this info right now." *sigh*
So I did a search and apparently some people where saying that the store was down. Is that so? Or maybe it's just because I live in the Netherlands. I did the Zune account / Credit Card thing... but still no luck.
Could use some help.
Thanks.

pedestrians said:
Hi all,
thanks to you I finally managed to run WP7 on the HTC HD2. so thank you
I managed to get an activation code from Microsoft (via Chat). So I was ready to download my first app. And then I got "Can't get this info right now." *sigh*
So I did a search and apparently some people where saying that the store was down. Is that so? Or maybe it's just because I live in the Netherlands. I did the Zune account / Credit Card thing... but still no luck.
Could use some help.
Thanks.
Click to expand...
Click to collapse
Hi, please check in Internet Explorer if you disabled cookies, if so, just enable them again and try downloading in the marketplace again
Regards

Doesn't work.
I have the same problem. Everything works fine, exept market.
When I download from my computer it say's, Your download will be installed soon.
But it never does... When I go to marketplace and tap facebook, then install. I get the same message as pedestrains

I've been getting that market error too lately

How to register/developer Unlock Windows Phone 7 for free, even NoDo

All,
Why all the fuss to Chevron Unlock or any other hack when you can just register it as a developer phone and unlock it officially for free????
Oh, maybe you all didn't know about the free part, maybe that is the piece of magic everyone is seeking...
Here is how to register your phone as a developer phone FOR FREE....
1. Get and verify a Dreamspark account. Two options here....
a. If you are a student with an email address ending in .edu just go to www.dreamspark.com, register and verify the email address.
2. Create an Apphub account and link it to your Dreamspark LiveId.
a. After Dreamspark is verified, go to http://create.msdn.com/en-US/ register your Windows Live ID and signup as a student. It will ask if you have a verified Dreamspark account, follow the steps to link the two accounts. (I didn't take screenshots but intuitive)
3. Populate your required profile information to the point that "My Dashboard-->My Windows Phone" does not show any more pending tasks.
a. You MUST go through the process to submit a "DummyApp" for Windows Mobile 6.5 to Windows MarketPlace before Geotrust will send you the email to verify your identity. Just put "Dummyapp for id verification" in the notes sections. You will have to upload a .cab and a bunch of icons that all have to be sized properly. Just take a .png file and resize it a bunch of times and upload it. Doesn't matter what it is.
b. Geotrust will send an email requesting you to verify some info. I received it about 10 minutes after submitting my app, but could take 24 hours. I answered 4 questions, and then about 2 hours later Apphub took off the "identity verification pending" alert.
c. I also submitted my bank account info, but not sure if this was necessary.
4. Download the Windows phone developer tools from here http://www.microsoft.com/downloads/en/details.aspx?FamilyID=04704acf-a63a-4f97-952c-8b51b34b00ce
5. Run the Windows Phone Developer Registration tool. Sign in with Windows Live ID you registered at AppHub, connect your phone and make sure it is not screen locked, viola, Windows 7 Phone now unlocked. And you can unlock 2 other Windows 7 phones too for a total of 3 phones.
Total process took less than 24 hours due to waiting on Geotrust and MS confirm.
-Paul

This is only for students,so its not really an option for everyone
Sent from my 7 Pro T7576 using Board Express

Follow the link on 1B above if you are not a student or do not have a .edu email address. Works just fine.

Paul_Hammons said:
Follow the link on 1B above if you are not a student or do not have a .edu email address. Works just fine.
Click to expand...
Click to collapse
I assume he ment that Dreamspark is for students that cannot afford the software but can bring in revenue to Microsoft with the program and games they create. So, if you signup under the guise of a student, you can kind of defrauding Microsoft. But I guess that is a moral issue, so most people may not care. But, there are also schools and online classes that do not provide any sort of educational email addresses, so having a way to gain access as someone studying and taking classes, is nice. So, in those cases I think its ok. I personally use a Austraila.edu email since my online classes didn't provide anything. But, this might be a nice way to get an unlock if you are NoDo and can Go(do) back.

I keep getting the following error when I get to step 2a:
WE’RE SORRY. AN ERROR HAS OCCURRED.
We have detected an error while processing the page you were looking for. We apologize for the inconvenience. Please try again.
View App Hub FAQ
A01/7J9W
Any ideas what that is?
EDIT: weird.... I just tried it again (for the fourth time) and it worked. So if you get the above error, just keep trying.

I live in country that App hub does not support. Can anyone help me please?

AppHub confirmation step3 is disabled and NEXT button not working

Hmmm only have one problem.
You have to submit an APP and does it come up in marketplace ?.
Dont know how to get a "Dummy APP" to put on market for Winmobile 6.5 or 7.
If you can just put in a random app witch does not get in marketplace then i guess its no problem.
*edit*
Made a Winphone 7 app that does not have any purpose, lets check what happens

All this works.
Sadly I failed the geotrust verification, so I have to send a signed document with a copy of my national ID. Let's hope they believe my history about living in the states but having a ID of another country.

All works fine until i had to verify my account after publishing the dummy app. But now verifying failed and i have to send them my copy of id etc. But how the hell could i send them my info when i give them fake ( generated ) info?

FJosep said:
All this works.
Sadly I failed the geotrust verification, so I have to send a signed document with a copy of my national ID. Let's hope they believe my history about living in the states but having a ID of another country.
Click to expand...
Click to collapse
I just said im not from the states but im allowed to have a free marketplace account since im dreamspark verified so this is my dutch passport and it was fine, no lies and we dont have a marketplace either. I had to sign it as well its a 5 minute job and if it takes to long you can open up a chat session and they will process it straight away. I think they are not even reading it haha, i started a chatsession didnt say a word, signed off and minute late got the you are verifie mail.

Man please how did you send them that letter? Can you show me some screenshot how it looks like ? x)

imatulo said:
Man please how did you send them that letter? Can you show me some screenshot how it looks like ? x)
Click to expand...
Click to collapse
hmmmm ........... APP HUB stops me at create account?
Is the page flawed?

So has anyone else confirmed they have unlocked their phone following this process? I see a few of you working toward it.
-Paul

This worked for me. I can unlock up to 3 devices. Only used one so far.

drkfngthdragnlrd said:
This worked for me. I can unlock up to 3 devices. Only used one so far.
Click to expand...
Click to collapse
can you share to me one so i can also unlock mine?lol

moonshines said:
can you share to me one so i can also unlock mine?lol
Click to expand...
Click to collapse
Sadly it'd require me giving you my Windows Live ID & password, which I'm not exactly fond of lol. You need to enter it into the unlocker tool installed on the pc the device is connected to. Just folow the information giving by the OP closely with your real information (don't make up a fake ID) & it'll work. It took a couple hrs for me to finally get verified.

Where is 1B?
Removed..?!

imatulo said:
Man please how did you send them that letter? Can you show me some screenshot how it looks like ? x)
Click to expand...
Click to collapse
No because it contains my id and autograph.
But its very simple, just print the mail they snend you, fill in everything add a copy of your id, scan it and email it back. Its not even a letter, just add what i said above as your motivation.
Did you received the email from geotrust?

****, I'm stucked again.
The apphub doesn't let me choose my country, so I chose USA and now geotrust rejects my documentation because it's not from the USA.
Ahh, Microsoft, always fu*king the third world.

[Q] Marketplace - can't buy apps any longer

I purchased 3 or 4 apps yesterday when I got my L900. Now, it won't let me buy. Says to check Zoon. Even ATT doesn't work.
Suggestions greatly appreciated!! Thanks

sloosley said:
I purchased 3 or 4 apps yesterday when I got my L900. Now, it won't let me buy. Says to check Zoon. Even ATT doesn't work.
Suggestions greatly appreciated!! Thanks
Click to expand...
Click to collapse
If you log into Zune, you should be able to go to purchase history and see if the download occured. Also, you can go to Windowsphone.com, click on your account and see the same downloads.
What you say about the AT&T section though indicates a potential problem. If the AT&T section and/or the Nokia section is missing from the marketplace, it indicates you may not be provisioned correctly. All Windows Phone users get Marketplace. Those special sections, called Storefronts, are available only to validated customers of that carrier, hardware or OEM. It may take a few hours for them to actually show up. If yours is not showing up, then it indicates a connection is not being correctly made. I'd call AT&T and validate your data connection is correctly set up. Been alot of that going on the last 4 days, but now that the phone is released to the public, we should see less of it occuring.
Good Luck

Ive got a problem with a CC that expired. They let me update my expiration date but not the stupid CCV code... DUH. So I ended up adding a different card.
Check https://billing.microsoft.com

hx4700 Killer said:
Ive got a problem with a CC that expired. They let me update my expiration date but not the stupid CCV code... DUH. So I ended up adding a different card.
Check https://billing.microsoft.com
Click to expand...
Click to collapse
Did you call billing...you should have been able to edit the credit card and validate it online.

I logged in to Zune and found my purchase history. However there aren't any registered devices. Do I need to sync the L900 with Zune on a computer? Could that be why I can't download/purchase new apps?
Thanks!

sloosley said:
I logged in to Zune and found my purchase history. However there aren't any registered devices. Do I need to sync the L900 with Zune on a computer? Could that be why I can't download/purchase new apps?
Thanks!
Click to expand...
Click to collapse
YOu don't need to sync, though it makes it easier to see. The results you're looking for are pulled off of your account with Microsoft. As long as your zune account and microsoft account are the same ID, there's no worries.
However, if you go to WindowsPhone.com and log in, this is the uber site. You will see your information here, and be able to see your device, and potentially reinstall most apps from this site.
Go to Microsoft.com/windowsphone. log in with your Windows Live ID on the right side. You'll see your registered name appear. Click here and choose account. You'll see lots of stuff.

Problem solved: As you suspected, the phone was not correctly commissioned. Called AT&T and worked through it. We're good now! Thanks again.

sloosley said:
Problem solved: As you suspected, the phone was not correctly commissioned. Called AT&T and worked through it. We're good now! Thanks again.
Click to expand...
Click to collapse
What are the odds NONE of the blog sites pick up this provisioning thing as a resolution? Apparently little bandito's are a better story.

I suffer the same'ish issue. I'm not able to purchase apps via Windowsphone.com but I can buy apps via Market Place on my phone.
Unfortunately the 1-800 number for Zune support has been disconnected. I have not been successful finding a way to call Microsoft billing support to update my ccv#.

Seed 2.0 said:
I suffer the same'ish issue. I'm not able to purchase apps via Windowsphone.com but I can buy apps via Market Place on my phone.
Unfortunately the 1-800 number for Zune support has been disconnected. I have not been successful finding a way to call Microsoft billing support to update my ccv#.
Click to expand...
Click to collapse
The 1-800 number was only for WP7 support....not mango and above..they've moved on.
I see your problem...the billing site for MS has removed the call options.
Try this.....chat support. I'm told they will call you back with billing issues.
https://support.live.com/default.aspx?productkey=oepwp7cf&brand=oepwp7&mkt=en-ww&
Let me know if this works or not...I have some friends in support....

I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.

Seed 2.0 said:
I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.
Click to expand...
Click to collapse
Using my best George Lopez voice..."..and that's how you learn!!"
---------- Post added at 02:22 PM ---------- Previous post was at 02:19 PM ----------
Seed 2.0 said:
I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.
Click to expand...
Click to collapse
A side note though....this only works if you are also an xboxlive customer. If you are not, then this does not always work.
Apparently, Microsoft is still bringing all the variations of the Windows Live ID together....still not there yet.

[Q] Activation Code on Lumia 900 - Not Requested?

I just got a new Lumia 900 (I love it!). To my surprise, While setting it up, I was not asked for the activation code (on another phone, it was always asked, and the one associated with my live account was always accepted). Is this normal? the fact is that I can get to the market place, download apps, but whenever I try to get to my account settings on the windowsphone web site, an error ("ooops, cannot go to this page presently, try later...") comes up, so I cannot reinstall the apps I had purchased previously (through the web page or the Reinstaller app).
Again, is this normal? if not, What can I do to have access to my old apps? thank you

J Fortes said:
I just got a new Lumia 900 (I love it!). To my surprise, While setting it up, I was not asked for the activation code (on another phone, it was always asked, and the one associated with my live account was always accepted). Is this normal? the fact is that I can get to the market place, download apps, but whenever I try to get to my account settings on the windowsphone web site, an error ("ooops, cannot go to this page presently, try later...") comes up, so I cannot reinstall the apps I had purchased previously (through the web page or the Reinstaller app).
Again, is this normal? if not, What can I do to have access to my old apps? thank you
Click to expand...
Click to collapse
i am using Lumia 900 and i moved from HD7 to this, just used my Windows Live ID, did not ask me any activation code???? i am in singapore...
And i LOVE this phone as well, best phone ever..

WP7 phones typically do not ask for activation code unless something goes wrong with your live ID. I have never been asked any activation code for all four of my WP7 phones.

nice
nice live....

I don't think they allow re-download paid apps onto another phone (which literally means you paid once for two users).

yaiba60 said:
I don't think they allow re-download paid apps onto another phone (which literally means you paid once for two users).
Click to expand...
Click to collapse
They do. IIRC, it is up to 5 phones at the same time. They all have to sign in to the same Live ID which means you have to share live contacts, calendar and email among those phones. Android is the similar (not sure about iOS but it probably is the same).

Correct. For the OP, hard reset your phone and try again. Login with the same Windows ID you used to download/purchase the apps the first tine and they will all be available.
Btw, for paid apps, there will be an option to purchase. Don't be afraid to click it. If you previously purchased the app, it will ask if you want to redownload. If you didn't purchase previously, if will ask you to confirm.
Sent from my Lumia 900 using Board Express Pro