Related
I'm curious if others are seeing their EVO reboot with random use. It doesn't seem to be related to one specific application although it is hard to say if a background app is the cause. I will be using navigation or an Internet-based app, then the screen goes black and the phone reboots.
I originally thought it was due to rooting, but I'm seeing it on different ROMs. I've wiped the cache and data when flashing the new ROMs and I've tried running with limited apps loaded with my recent move to the OMJ ROM. Everything actually runs great with the exception of the reboots.
I'm posting the issue here since it doesn't seem to be ROM specific and I'm curious if it may be hardware related. Is there a tool that would allow me to easily catch a log of the potential error to seek further help? A point in the right direction would be greatly appreciated.
I'm running stock 2.2 no root, and with gps on my phone reboots in the middle of 911 calls. (Thank God I wasn't calling about an immediate emergency) but it happened twice, once when I called and the other when they called me back. After turning off GPS, it worked fine. I thought this was a bug in 2.1 before update1, I didn't receive the problem until the 2.2 update.
adb logcat might see an error, but I'm not really sure.
Seeing it here. Not Rom or application specific.
try a factory reset.
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
AzmatEQ said:
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
Click to expand...
Click to collapse
Correction... I meant to say that the reason I rooted (not rebooted) was to get tethering without running into the Error Code 67. I tried the various solutions posted for the Error Code 67, but nothing seemed to work. But I'm curious if this may be part of the underlying issue if my device reboots based on a faulty account configuration when using some aspect of the Sprint network.
sprink0281 said:
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
Click to expand...
Click to collapse
The exact same thing happened to me last night. I sent a text, switched to my GMail and then boom. Error message about failure to send an SMS then reboot. Stock unrooted FroYo.
I had reboots only when using Undervolted kernels.
Seemed to be triggered by GPS + Phone call.
Yes, I was also having this problem. Definitely GPS related. Usually it would happen only if I was using the GPS for a long amount of time (navigating) - so I imagine it may be conflicting with cellular data if I received a txt while navigating or something. Who knows.
It was driving me crazy because A. I got lost and B. It started rebooting constantly and would randomly get caught in a boot-loop. I even had the problem after wiping EVERYTHING (even my SD) and reinstalling various ROMs (I tried 5 different ones).
The only solution I found in the end was to find the latest radio and wimax updates, wipe, re-install those - and then install the ROM again.
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
AzmatEQ said:
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
Click to expand...
Click to collapse
Don't go back to stock. I did and it did not fix the rebooting problem. Now I have the rebooting problem and don't have root anymore. Out of the frying can and into the fire.
What's funny is that my phone went through a few days where it would randomly reboot, and this was before I rooted. When it rebooted for the second time in a meeting, I pulled the battery, and didn't put it back in until the meeting was over a few hours later. Don't know if that did anything, but it hasn't rebooted on its own since.
Sent from my blah blah blah blah
Having same issue and my theory is that its sd card related in my case at least... I think it might have to do with froyo netarchy based kernals found in most of the newer froyo roms combined with a slow sd card. (on hardware rev 2)... try flashing a 2.1 rom like fresh 1 or one of the 2.2 roms with an htc based kernal like the am evolution or cyanogen with snap5 or 7.11 (onyl 7based kernal ive tried so far, was panicking because i thought my evo was wrecked). those have both worked for me and i had that issue with 1.3 baked snack, fresh 3, evio and damage control. got random reboots when phone is totally idle, in use, charging or not. evio runs super smooth but the restarts...)
edit for spelling and update roms that gave me the reboot issue.
+1 for random reboots here... it is CERTAINLY more prevalent during GPS use, but I've gotten it without.
Fresh 3 + King BFS#4 got me in a bootloop requiring wipe reflash, standard baked snack 1.5+whatever kernel it comes with has been doing it.
I dig the battery life I was getting... but if undervolting is causing this... ugh.
I'm also getting the boot loop problem. Stock 2.2, all updates.
I've even done the hard reset.. twice!
I tried to follow it with LogCat, but reboot disconnects adb. I was thinking it was the SprintZone app. The P.O.S. app is doing all sorts of non-sense while booting, but eventually it'll reboot around the 11th time and freeze at the "htc EVO 4G" screen.
I wish we could get some resolve here D;
Random Reboots
Thanks for all the input and I'm sorry to hear that I'm not alone, but it is a bit comforting to know I'm not the only one that is frustrated.
I took gleax's advice and I dropped down to the stock 2.1 release found in the thread number 715915. (Sorry, the forum won't let me paste the link.)
I did the required wipes prior to installing the new ROM and I'm still seeing reboots. I now see the OTA update for Android 2.2 and I'm tempted to accept, then send the phone back to Sprint in the even this is a hardware issue. I'd prefer not to, but there doesn't seem to be a way to identify the issue and work towards a resolution. I've tried logcat, but the log seems to start clean after each reboot. That being the case, I don't know how to capture the log leading up to the reboot that would help identify the issue. Any suggestions on a logging tool and where to post to help several of us that are seeing this issue?
Gleax suggested this is may be SD related, so I bought a class 4 card in addition to dropping down to 2.1. I'll give that a shot and try another clean 2.1 install. I'll post the results here in the event they may help others. I'll likely give it a week before unrooting and seeking help from Sprint. I really need a usable device more than I need root access (although both would be ideal).
I had this problem on a very regular basis when I was running OTA 1.32, 2.1 android.. but since I rooted and went to SteelH's stock 2.2, no issues at all. Updated radios when I did that as well.
Hrm, I may have to try flashing to a stock build for awhile... it'll KILL me, but even fully wiping, new radios, cyanogen, still get crazy reboots.
I tried Fresh, Damage, Cyanogen, and now have Baked Snack. Full wipes all times with amonra recovery(even went out of my way to wipe everything). 3g, 4g, or wifi. Every rom has this same issue.
Version 2.2
Baseband 2.15.00.07.28
Kernel 2.6.32.15HeroMod
Build 3.26.651.6 cl218634
Software Baked Snack 1.4
PRI 1.34
PRL 60670
i will go to download any app and usually IF IT WANTS TO it will take about a minute before anything actually happens and if it starts downloading, it will hang at installing then i have to stop the download/install and restart it again to get it to work. Updates or fresh installs, doesnt matter. You can see how when there alot of updates it can get annoying.
Does anyone have a market.apk that i can try because there is not logic behind this happening that i can see(maybe missing something).
THANKS FOR ANY HELP AHEAD OF TIME.
There is an issue with the Market and Google Talk, they both use the same login so if talk logs out the market wont work. Try bringing it up and logging in or logging it out and then back in.
This happens to everyone. Get over it. Really.
If you REALLY think you're special, make sure you're using the 8/17 GApps on CM6, and let your phone sit on for a day or two so it auto-updates the Market's APK.
drmacinyasha said:
This happens to everyone. Get over it. Really.
If you REALLY think you're special, make sure you're using the 8/17 GApps on CM6, and let your phone sit on for a day or two so it auto-updates the Market's APK.
Click to expand...
Click to collapse
It was a simple question. This doesnt happen to everyone. I have played with several other rooted/unrooted evos over the past weeks(longer than a few days if you need help). I have the latest gapps and have been patient. Been looking around here and another forums because I try not to clutter up when not needed. I see you have no problem adding to the crap that is making these forums go down hill. I guess you think your special enough to go around trying to be an internet "bad ass" though.
xHAUSx Thanks for your help buddy. I appreciate the few good people around here. Enjoy your evening.
I tried the mentioned fix, and it worked. I've noticed similar issues across various roms. I signed out and signed in and it worked first time. Thanks for the fix. Thanks for asking this question, it was driving me nuts.
I'm about to just toss my evo into the wall.
I read lots of threads and tried everything I found but still no go.
I went from stock 2.2 to the new 2.2 root.
From there, made a nand backup and updated to netarchy's kernal and rom.
Everything installed fine except for trying to connect to google to sign in to assign my google account to my phone. It was a 3g issue. I turned on wifi and signed in. Same issue with market. I can pull up the main pages but can't pull up app info page. I have to use wifi instead of 3g.
I found a apn xml file on another thread that everyone said works. It looks the same as the one I backed up before I rooted.
That still didn't work.
I restored my nand and everything worked.
But being the stubborn person that I am and was determined to get it to work, I tried it again, this time I updated the radio and wiimax. Still the same issue.
I went back to my nand and now 3g doesn't work for google/market again.
It works fine for everything else. speedtest shows 1mbps download speeds.
Web browser works fine.
I d/l netarchy's 2.2 rooted stock as well as steelh's 2.2 rooted stock but still the issue with 3g.
Please someone help me before I end up destroying this phone to pieces.
Oh another issue is if I do use wifi, some programs from market shows cannot install. I know the fix is to install from explorer but I can't find the reason why that is. In otherwords, why can't it install from market anymore?
I am having the same problem with market and syncing in 3g. All works in 4g. Stock 2.2 to rooted stock 2.2 a couple of days ago. Help
second thread of this type that has popped up, this just started happening to me today also.
Seems anything google related isn't working over 3g for me.
Wifi works fine.
Have tried several roms, updated radio to newest version (even though i'm pretty sure it was).
Tried ##768# and ##3283# reset.
Ummmmmmm.. Yeah that is about it. 3g signal stays connected and middle to high signal strength at all times. WTF is google doin here.... Glad it isn't just limited to me lol.
Sadly doesn't seem enough people having issues that there is a remedy is there?
I think one of the reasons is because the apn got messed up.
I found a xml file for it from cm6 thread but it didn't fix it.
I posted another thread requesting another one but no one replied to that one.
Another issue I found that seems to be 3g related:
So now my issue with 3g is that I can't get google to sync contacts, calander, email well, google talk times out, market can't pull open pages and now my current location city name.
Crazy ironic thing is that facebook somehow always automatically installs itself.
I keep uninstalling it and it somehow shows up again as version 1.2
A friend suggested I go back to RUU and start completely over.
I d/l 2.2 RUU and still issues with google, man wtf.
I used part 2 of the 2.2 root and still no good with google.
I guess I gonna go to bed with the battery taken out and see if that does anything when I wake up.
So I guess it was an issue with google?
I woke up and it works fine now...
Not sure if this is the right place, but mods can move if necessary
got root access with Unrevoked 3 yesterday, and now, my 4g radio continues to cycle on and off, which , of course is battery suicide..
widget wont do it, settings menu wont do it..
Stock 2.2 rom
Any help or suggestions are greatly appreciated!
thanks
wase4711 said:
Not sure if this is the right place, but mods can move if necessary
got root access with Unrevoked 3 yesterday, and now, my 4g radio continues to cycle on and off, which , of course is battery suicide..
widget wont do it, settings menu wont do it..
Stock 2.2 rom
Any help or suggestions are greatly appreciated!
thanks
Click to expand...
Click to collapse
Have you tried these tweaks to "stabilize" your connection-reconnection....
http://forum.xda-developers.com/showpost.php?p=7260880&postcount=66
There are a few others too if you do search on 4g connection.
Jim
yeah, Jim, my 4g connection was perfect before, as I had done all these tweaks a long time ago..
this only started yesterday, after rooting my EVO using unrevoked 3
everything else works great, its only this issue came up..
thanks for your suggestion, though.
Did you use the latest beta unrevoked 3? In other words did you root a froyo 2.2 Evo?
If so, you need to report this to the unrevoked team through the official unrevoked beta testers site. There are no mentions of this on their site as of yet.
Sent from my PC36100 using XDA App
yes, I did use the latest beta unrevoked 3, and had reported a different bug to them.
what makes this so bizarre, I just took the phone into a different room in my house, and was able to turn off 4G; i tried this 20 times today, and it did nothing, but when I went into my wife's office, and asked HER to try it, it did it.
creepy; unless the phone was afraid of her..
hope it keeps I will reboot a bunch of times to confirm
Assume you have a nand backup...next step may be a hard reset. :-(
Jim
Hi,
My girlfriend just updated her Locations App. and now it starts up by itself. You know the navigation ap by itself.
I have removed maps app, cleared cache, stopped the locations app, restarted the phone, but it keeps starting up.
How can we stop it?
Retro-DK said:
Hi,
My girlfriend just updated her Locations App. and now it starts up by itself. You know the navigation ap by itself.
I have removed maps app, cleared cache, stopped the locations app, restarted the phone, but it keeps starting up.
How can we stop it?
Click to expand...
Click to collapse
Did you upgrade to Android 2.3.5 and Sense 3.0?
Yes I did.
Android 2.3.5
Sense version 3.0
software version 3.12.405.1
When I check/search for software update, the phone tells me that there is an update for Locations. I have updated it, but it still claims that there is an update. Should I update again?
Retro-DK said:
Yes I did.
Android 2.3.5
Sense version 3.0
software version 3.12.405.1
When I check/search for software update, the phone tells me that there is an update for Locations. I have updated it, but it still claims that there is an update. Should I update again?
Click to expand...
Click to collapse
I think no, i had the same problem but with sense 2.1. Locations worked only with no internet connection.
I have updated it, and it have not started by itself until now. I hope every thing is OK now
Geez, my phone kkeps popping this navigation app up. No matter what I do, it pops up.
The last time it happened to be (on Sense) it was because i was charging my phone via a portable charger.
Apparently its caused by some nearby electromagnetic interference, like if u put a magnet next to your phone it might happen. It happens randomly...
I have deleted everything in the DATA folder on my sdcard (this includes Location data) and did not install anything when prompted by the app.
This seems to have worked, it's been a few hours now since and no restarting app problem since i did so.
I did not had this problem unti this morning and it has been really annoying. Did some searches via Google and it seems to have cropped up a fair bit recently according to a few other forums.