A slightly lengthy attempt to summarise the (often contradictory) advice on this issue.
The problem: Google is allowing UK users to change from @googlemail addresses to @gmail. Many users report persistent messages that google talk authentication has failed and downloads from the market are freezing.
How to make the change (READ the rest of this before you do!): Login to your Google mail account and go to settings/account. You will see a small link offering the option. Some users report a need to do this twice before it 'sticks'. (Baed on my experience, I suspect the change takes some time to propagate - see final note here). You can reverse this change in the same way.
Solutions (or not!)
1. There is no 100% reliable way to change the gmail account details on your phone without a factory reset.
Some users recommend clearing the Google Apps data from within Apps Manager which then prompts you to set up the account details again. This option is grayed out for many
Some have recommended changing your account password. For me this did not allow me to change all the account details on the phone
2. You can set up a second gmail account on the phone with the @gmail details. However this may not allow you to delete the @googlemail account although some have suggested it does. You will recieve copies of all emails on both accounts!
3. Do a factory reset. Back up all your data, take a deep breath and go for it! Seriously, this did not actually result in a lot of work for me as I don't have a truckload of apps on the phone. You have the choice of reverting to the @googlemail account (which is what I did) or setting up with the new @gmail details. From what I can gather the latter approach does not result in problems with re-installing paid for apps - but no promises!
NOTE: You will receive email sent to either @googlemail or @gmail on your old @googlemail account so you could just start using @gmail as your address and forget about the problem!
...and finally. Having gone through all of the work associated with a factory reset to @googlemail, I discover that Google has reset my account to @gmail anyway and everything seems to be working OK! I do wonder if changes to accounts are propagating very slowly. (I also wonder if Google knows what it is doing, but that's another story)
Hope this is some help
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
NineToTheSky said:
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
Click to expand...
Click to collapse
Probably because most UK Desire owners have phones from Orange, and they've removed Google Talk (although they've handily left the service running!), so this isn't going to be a problem for them. Also, a lot of people have always known that you could always ignore the `googlemail` thing and use gmail.
Why bother?
Any email sent to [email protected] is received by [email protected] anyway..
Fon22
Why bother? Because, as the OP says, if, in the UK, you change you address from googlemail to gmail, you won't be able to download anything from the App Market.
is there anywhere we can ask google to provide android switchover instructions?
You know you don't have to put the @ when setting up an account.
When I set up both my G1 and my Desire I just signed in with the Google user name.
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Plus side:
Picasa web albums now sync
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Click to expand...
Click to collapse
I got exactly the same as this, after everything working brilliantly for 3 days!! I have now setup a gmail account to sign the phone up with and the turn all sync off for it, thrn setup my Google for domains and setup the calendar through exchange and everything is working fine...its a big faff, but it will works well: )
I did do a lot of reading and apparently Google for domains doesn't work with Google talk full stop... BUT why work for days with no problems!! Stupid!!
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Sent via the XDA Tapatalk App
When I'm trying to sync with facebook (via people>online directories>facebook) I get a connection error always. Facebook application works great. Also SyncMyPix didn't work(got: API Maybe Unavailable).
I know it's an old problem, but i didn't find the answer on any forum. I'm using stock froyo (Rooted).
I tried filling all missing information in facebook account (like city....) still not working.
I found that when i added the account in Accounts & Sync, i always get "The service is currently unavailable. do you want to try again" for the first time. Then when i press OK , i got connection error when syncing contact.
Anyone Can help me please. Untill now i don't what to do .
Hi,
I am being asked by a family member for some help. I should know what to do but at my age memory has let me down a little so I wonder if anyone can give sensible advice?
They have a Desire and are trying to use the Market. When they run through (over WiFi or GPRS) the setup wizard it fails them. Always at the same point. When they enter their Gmail account id and password the wizard goes off to verify this. They have a Data enabled SIM and can watch YouTube, surf the web, send and receive pop3 mails.
The wizard then fails and reports back that there is a network error. The exact message is:
Can't establish a reliable data connection to the server
This could be a temporary problem or your SIM card may not be provisioned for data services. If it continues, call Customer Care.
I have a painful memory that I had the same problem in the past. I cannot remember exactly what I did to fix it now (-(
I have created the gmail account separately and have entered the credentials but still cannot connect...
Can anyone solve this issue please?
All the best,
Sam
Try skipping the setup wizard, connect to WiFi then add email accounts manually via Settings>Accounts & Sync
Sent from my HTC Desire
May not help but others have suggested signing out of and back into the gtalk service - seems to help many with market problems.
ok, when i typed the title i got 5 similar threads. but i'd like to post my own.
when i go to contacts>online directories> facebook> menu> refresh
i get a connnection error, and i get no contacts synced whatsoever.
however, i tried on some different internet connection and it worked.
it happened that i work for my own ISP, so i went to their servers and disabled the cache server. (my phone was reset after i RUU to stock).
once the cache server was disabled, i managed to sync all contacts.
i'm looking for an explanation, comment, anything...
thank you.
Install SyncMyPix from the Market ! Effective and simple
Hi,
I hav bought a new HTC Desire HD android phone. I didnt add a google account in the beginning as I didnt have any GPRS or WiFi connection. Later when i tried to create a gogle account, I got the error as :
"cannot establish a reliable data connection".
I have done all the clear cache and clear data stuff.
I checked all APN settings.. My browser is working fine.
All I couldnt do is I cannot add a google account to my phone.
If I do hard reset,my APN settings will be erased,then how could i create a google account while GPRS is the only possible way here to connect to internet??
I read about this in many forums. Noone has given me a proper solution.
Please Help ASAP
This may sound dumb but have you tried to create a google account on the computer, then after you have done that, run the set up wizard. And just log in with the details you created on your computer
Sent from my Desire HD using XDA App
I attempted to add my gmail account into my phone. When I tried doing that,I got this error. We cannot use any other app without synchronising it with ur google account