Evo saying I need to activate? I've had it since July. - EVO 4G Q&A, Help & Troubleshooting

Hey everyone.
Alright, so here's the story. I was playing a game and my phone reboots (I assume overheating. It's been doing it a lot lately). It's late so while I'm rebooting, I plug it into the charger. Over the next half hour, my phone continues to boot loop, and after I discovered it was really hot, like 10 min in I unplugged it and it continued to boot loop. So I took out the battery and waiting for morning. When I woke up and turned it back on, it was done boot looping, but it said I had to activate my phone. But my phone is already activated.
I had CM6.1.2 on it and decided to flash a sense rom (fresh) to try to fix it. Still nothing. And if I try to activate it, (I guess again) it continually fails.
Before you ask, yes we payed the Sprint bill. My mom's Evo is still working fine.
Someone please tell me I'm just being a noob, I don't want to have to go to Sprint.
Any ideas???
Thanks in advance.

call sprint for the activation code, make sure the rom your on at that time supports epst, ie type ##775# and if a box pops up your good to go
just let sprint know your phone is asking for it and they won't have a problem giving you the code

Unroot and exchange it.
Sent from my PC36100 using Tapatalk

I tried the code ##775# or ##778# on fresh. No box came up.
What rom, should I try?
And for the code, do I can a sprint store, or customer service?
Please don't say customer service.

if you physically take it somewhere you need to return it to stock, if you call customer service then flash myns rls 5 I know it works on that one

Just now installing myn's rom. Hope it works. I really don't want to go to a sprint store. I wouldn't know what to say.
What do you think happened? Has this ever happened to anyone else?
This is quite annoying.\
Thanks

happened to me on my hero, when you talk to somebody just play dumb, be very non specific, "it turned itself on and off a bunch now it says this" will work fine

I'm having trouble getting myn's RLS4 to boot. I didn't choose 5 cause I didn't want to update radios.
So I just updated radios and hoping it works this time.
Any other suggestions?

I ran rls5 without updating just fine

Related

Verizon, flashed rom, lost service?

I just flashed my phone to OMJ's custom Verizon, now I have lost all service. Any advise on what settings I am missing?
Or is this a call into Verizon to do something? If so what do I say?
Thanks,
Scott
well hopefully when you updated the radio with a different rom you didn't let the customizations run.
if you did everything correctly you may just need to activate a different phone on your plan, get all your services working on that phone, then reactivate your xv6900, do the *228, remove battery thing and hopefully that'll work for you
No did not let the customizations run. It all went smooth. I did find this message....
http://forum.xda-developers.com/showthread.php?t=416908&highlight=verizon
So I am calling Verizon....
Is there a way to not have to call Verizon? Will this happen with EVERY flashed ROM? Or is it only when you unlock with IMcoke's utility?
What a PITA!
Scott
Well, I hope this thread can help others...
I did have to call Verizon to reset. Now the gal who answered did sound cute, but it took 20 minutes of her reading her scripts until she escalated me to 2nd level support.
10 minutes there and they did the A-Key update....
So all is working..
But more importantly, what causes this? Will it happen with every ROM or just the first you flash?
Regards,
ST
I know I have to call in every time I Master Reset my stock XV6900 so I imagine it's the same issue with a new flash as well. Something about this phone makes them manually update it on their end I guess.
You should only need to do this if you update the Radio. But, I've flashed two radios to date, and only on the first did I need to call VZW. I've flashed quite a few ROMs and had to call maybe twice.
Scott_T said:
Well, I hope this thread can help others...
I did have to call Verizon to reset. Now the gal who answered did sound cute, but it took 20 minutes of her reading her scripts until she escalated me to 2nd level support.
10 minutes there and they did the A-Key update....
So all is working..
But more importantly, what causes this? Will it happen with every ROM or just the first you flash?
Regards,
ST
Click to expand...
Click to collapse
I helped a buddy upgrade his Verizon XV6900 radio to the sprint radio. We ran into all kinds of problems with his phone. No internet, phone searched for thirty minutes and when it got a signal would sometimes randomly shut off. We fixed everything by logging onto the Verizon website and activating one of his old phones. We took the battery out of the touch before hand because two signals equal no good. We activated his old phone for about ten minutes and then reactivated his touch. Everything worked fine afterward. He had a new akey and I believe his dmu keys were reset. Hope this helps, but activating an old phone on the verizon website is a bit of a pain.
Thanks for the info everyone...
Hope this helps someone else out.
Scott
woodicw said:
well hopefully when you updated the radio with a different rom you didn't let the customizations run.
if you did everything correctly you may just need to activate a different phone on your plan, get all your services working on that phone, then reactivate your xv6900, do the *228, remove battery thing and hopefully that'll work for you
Click to expand...
Click to collapse
um.... what if I did let the customization run? after I used the Sprint Radio Upgrade. Does the phone now think it's a Sprint phone? It won't even let me do the *228 anymore. Someone mentioned having success using a radiorefurbish.exe? does that make sense?
Thanks!
I'm no pro, but re-flash, and make sure to soft reset before the customizations. Not a big deal.
Scott
I have the same problem with internet. I too accidentally let the first flash run customization. I then re flashed the phone with a bunch of different roms and still cant get internet working, nor *228. I can still make phone calls just no internet. Can someone recommend with a link a good rom for verizons xv6900 that would solve this problem?
TheBigBentley said:
I have the same problem with internet. I too accidentally let the first flash run customization. I then re flashed the phone with a bunch of different roms and still cant get internet working, nor *228. I can still make phone calls just no internet. Can someone recommend with a link a good rom for verizons xv6900 that would solve this problem?
Click to expand...
Click to collapse
You left some important details like,
The ROM & what exactly the error is.
Well the first rom was the oem sprint rom. I did this mostly for the gps function. The error is when i try to use data it says its dialing #777 then after about a min or 2 its says it could not connect. Ive tried entering my username and pass as someone suggested, but i actually never had one there before so I didn't see how that was going to help. Needless to say it didnt. I also have a problem when i try to use *228 to update my phone. It says it failed. Im mostly concerned with internet atm. By the way i really appreciate your fast reply!
I also ran the verizon carrier cab as was recommended in some posts but no dice there either.
TheBigBentley said:
Well the first rom was the oem sprint rom. I did this mostly for the gps function. The error is when i try to use data it says its dialing #777 then after about a min or 2 its says it could not connect. Ive tried entering my username and pass as someone suggested, but i actually never had one there before so I didn't see how that was going to help. Needless to say it didnt. I also have a problem when i try to use *228 to update my phone. It says it failed. Im mostly concerned with internet atm. By the way i really appreciate your fast reply!
I also ran the verizon carrier cab as was recommended in some posts but no dice there either.
Click to expand...
Click to collapse
First, if you haven't done it yet, enter the username and password. After you flash a new ROM, the fields are blank, but the internet will work, but at some point, it will start to fail becuase of it being blank.
If that doesn't solve it, I suggest flashing a new Radio and ROM, I personally suggest using one from OMJ. I'm currently using his 3.09 Clean ROM, and it runs smooth. And after using the aGPS hack, something you can do after you resolve this, I get a faster GPS lock inside my home or office, than someone with an in-car model.
which radio do you suggest Ive tried 3.42.30 and 3.42.50 both give me same problame. Im flashing omj's 3.03.01 clean as I type this.
I'm using 3.42.50 right now, and so far it works great.
ok so then I have both radio and rom installed and still no data. any further suggestion? Is there anyway of restoring verizon data setting to original defaults? I think the sprint rom must have changed something specific to the data settings. Ive tried everything to revert them back with no luck
What's the link to the ROM that you originally flashed and run the cusomizations.
http://www.smartphonejunkie.com/showthread.php?t=169263
Filename
RUU_PPST_Vogue_SPRINT_WWE_3.03.651.4_2_Radio_3.42.30_AM_NV_2.04_Ship
Well, I just browsed through the thread at PPCGeeks, I saw you just asked there too, but this is the best thing I've found:
http://forum.ppcgeeks.com/showpost.php?p=265704&postcount=360

Missing phone Calls & Texts

I'm unable to receive texts or phone calls. Making calls and using the internet works fine. What can be going on? I've tried calling tech support twice. They reset my phone on the network, but that never really worked. This led them to believe that it has to be a problem with my phone internally. Sometimes, my fine will work randomly. Then I will notice I haven't received a text in awhile, so Ill send myself a text and realize my phone isn't working right again.
One odd thing I noticed is that when I'm on a call, I am able to receive texts. WTF? I tried going to Sprint today and they said my phone passed the "post tests", and since I don't have the insurance plan there is nothing they can really do.
I'm on the stock rom now and I've hard reset plenty.
There has to be some way to fix my phone. Thanks in advance.
Have you tried re flashing the stock rom , there is a update rom out for you phone..btw you do not need to unlock the phone to flash a stock factory rom..go to HTC.com and find your phone and then downloads
http://www.htc.com/us/support
You consider a rom from March an update? I was already on that update. Ill just get another phone.
Well i figured the phone was out of the warranty period when the store said they could not help you..yea i seen you do not have insurance , so with that in mind , i would have thought that the Rom update would be much newer then the current one on the phone....to me it would be worth a shot to try it and see what happens..
But you know better i guess, sorry to try and help you out..
Btw you only stated that you have hard rest, nothing about you have done a Rom update already..sheesh
Thanks for your help. I just went to that site thinking there was something new. Yah, I had to flash back to stock b4 bringing the phone in.

[Q] Help please, my phone does everything but make calls.

Specs: been rooted for awhile. Currently running end of days rom by magnus. Can't think of anything else thats relevent.
Problem : my phone no longer will call anybody. It says everytime '' cannot make this call at this time, try again later'' doesn't matter who I call it won't go through. It started today as far as I can tell randomly. I have great service and everything else works just fine including 4g and gps.
I tried: nandroid restore of both a sense rom and destroyer (aosp) and also did a factory wipe and re installed my current rom. I also went through the settings to see if I did something dumb. I didn't see anything.
Any ideas would be great, I'm lost without my phone.
I was having trouble receiving calls last night, I think Sprint is working on their network again. Try updating your profile and prl through settings and that may help.
Sent from my PC36100 using XDA Premium App
Updated but no difference. I also updated the radio as well, just for the hell of it. No luck
I was having issues with google voice 2 days before so I deleted the account. I don't know if this has anything to do with it but it won't let me make a new account now.
this mite sound dumb but did u pay ur bill?
unless you're having problems on every rom, i'd say look into the prl. i flashed a rom 3 weeks ago that changed the meid on a evo, dont ask me how, but its true. so you might wanna check that also if its been repaired
Lol, yes. Bill has never been late. And I up dated prl and have nandroided back to two different roms. No luck.
I'm having the same problem last outgoing call I was able to make was at 2am. Every call today says call lost. I'm running CM's latest nightly.
Do you have the google voice integration enabled by chance? My wife's EVO without the integration enabled works fine, mine with it enabled I get that unable to place your call at this time message all the time. I spoke with Sprint about it and they were no help. I think it's a google problem. That means good luck getting any support. Google is great until you need support for something.
Sent from my PC36100 using Tapatalk
I fixed mine by flashing a stock rooted rom made a outgoing call worked fine. Then flashed back to CM7 stable and everything is working again.

[Q] Wi-Fi Error

Please Help. I have had my Inc for about 3 months now and have tried different ROMs. Today I noticed that my phone was not connected to my Wi-Fi at work. When I try to enable Wi-Fi the only thing it says is "error." At first I thought it was mabye the ROM, restored from a back up from a different rom a couple days ago, still get error when enabling Wi-Fi.
CWM 3.0.0.8
hboot -0.92.0000
radio-2.15.00.07.28
ROMS Kingdom Stock Sense 3.0 Rls 1.1 and IncRom 1.6
Do you think my Wi-Fi is broken all together or should I try to upgrade my radio, or try some other solution?
Can your phone not connect to ANY wifi network or just this one in particular?
Sent from my ADR6300 using XDA App
Will not connect to any. Wi-Fi can will not enable. Every time I try it says "Turning on..." for several seconds and then says "Error" and Wi-Fi is still unchecked. When I try to enable Wi-Fi Tether for Root is fails and instructes me to check log. The log is as follows:
Loading bcm4329.ko module (fw_bcm4329_apsta.bin from /etc/ firmware)...failed
Starting access-point...failed
Activating WiFi interface...failed
Enabling NAT rules...done
Enabling IP forwarding...done
Tethering now running...done
My laptop can not connect or see my phone to tether to it. Yes it has before.
I'd think that it sounds like a hardware issue if it was working before, but it can't hurt to try a different radio. TBH I haven't really heard of many other situations like yours, wish I could think of something...
Sent from my ADR6300 using XDA App
Thank you for the help. I think I will restore it to bone stock, take it to Verizon and see what they can do. My last Inc thay would not help with but sent to PCD where these phones are refurbished for HTC, they replaced the mother board and sent it back. Took 4 weeks though.
Well just restored phone to complete stock, still no Wi-Fi. Looks like I will be visiting Verizon on my lunch.
Well after several minutes at Verizon and them determining that yes there was indeed a problem with my Dinc, they warrantied it out and sent me a new refurb. Got that one yesterday. Got the phone activated, played with it for a while. When I went to lunch I really put it to use. Watching a short 15 min video the phone got warm and rebooted. And then rebooted again. When the phone finally powered up to a workable state I let it sit and cool down. Today for me lunch I decided to get it to reboot cycle again. Yep it did, took to Verizon which is about 20 min away and the entire trip it would keep rebooting. By the time I got to the store it would only boot up to the HTC Incredible screen until I pulled the battery and tried again. Still only HTC Incredible screen. Showed the sales rep, another one on the way. This will be my 4th phone since March of this year. I love the phone but if I can't get one that works it doesn't do much good.

[Q] Activate Evo (CM7) for wife difficulty

Just used my upgrade, got the SGS2 Epic 4G Touch, and wanted to give my wife my Evo which is running the latest nightly of CM7. I had completely wiped the phone, flashed CM7 etc..., signed her on with her Google info and downloaded all her apps and so forth so she could play with it and see if she wanted to use it. After one day, she said she did want to switch over to the Evo (from a Sprint Optimus S). So at this point it was functional with wifi, but I needed to call Sprint and actually switch the phone number and activate it.
I called Sprint....
They went thru whatever they do on their end, we did a test call out from it (which oddly went to a "Welcome to Verizon Wireless" message, and I thought I was good.
So, after getting off the phone I tried to make a call to the Evo and the Evo didn't ring, and it went to her voicemail greeting. I tried to call out from the Evo, and it said the same Verizon message, but the rest of the message I didn't stay on the line to hear from the first time was that the account couldn't be validated.
So I called Sprint back, and long story short ( I know, too late), the Evo is still tied to my old number and didn't update. Since I have CM7 on there, trying to use the dial pad programming wouldn't work.
The customer service person, who even though I explained that I had a custom rom on the phone did seem to try to help, said that if I did a factory reset, it may come up and switch over, or if I loaded the original HTC Sense software back, that may take care of it.
So, just looking for advice on what would be my best next move.
Thanks for any assistance, John
Download and install something like a rooted stock sense rom.
Çall sprint back and do the process all over. Once you have confirmed everything is okay then switch back your cm7 rom.
You can't activate with aosp use a stock sense rom
Deck's + SZ + SuperCharger script + ViperMod script.
Thanks very much guys,
Any chance I could get a recommendation link for the correct type of rom?
I also just did a nandroid so I can get back to where I was...
One link to any rom that would be suitable for this?
Suggestions?
Team Nocturnal's Stock here
I would suggest a clean install of a new ROM after activating, not using any Nandroids to make sure everything works after activation
Try SOS. Its in dev
Sent From My Pocket
Thanks very much everyone! After work this evening, I used Nocturnals rom, activated with Sprint, and fresh install of CM7. The wife is a happy camper. I appreciate the help.
Sent from my SPH-D710 using xda premium

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