found a link saying that t mobile are dropping down to 500mb for feb 1st! fortunately im not with t mobile as im on an unlimited internet plan with orange but will others follow suit? having unlimited internet was the reason i didnt end up with a hd7 so important is the internet to me. especially with the amount of data that wp7 needs and will need even more in the future....anyone think this is acceptable???
I agree, it is quite cheeky for them to be reducing the data plans down to 500MB. I've noticed a few providers going that direction, which is kind of silly because especially at a time like this when we are heading towards an internet driven society where having internet access is becoming a necessity, rather than a luxury.
Providers should be increasing the data plans, not reducing them, seeing as the data infrastructure is already in place. In fact they should be investing in improving and increasing bandwidth capabilities. Just seems like they want to suck more money out of consumers...
I do understand they need money to improve and increase bandwidth capabilities, but reducing data plans is not the way to go. Perhaps providing truly unlimited plans at a slightly higher price should be available.
davidebanks, you mention you are on Orange. Just be aware that T-Mobile UK and Orange are now joint companies, and may steer towards combining their tariff policies. You may get a letter telling you that they will be restricting your data plan too!
t mobile and orange are using can now use eachothers networks not sure if thats the same as joining companies. hope not now. so im paying £35 pounds a month for my service which includes unlimited internet. if mine goes down to 500mb, is there anything i can do about this? like cancel contract or something? i just dont get why they are doing it. im sure its for good reason but i own wp7 device so with all its facebook updating all friends stuff and pictures, Bing maps + internet, the Cloud service which microsoft strongly encourage us wp7 to use and then fob us uk customers with mainly 8gb devices....the list goes on......
I really can't understand how a carrier dares to provide a dataplan with less than 1GB in the year 2011 -500MB have been up-to-date in the year 2008!
I hope that they'll lose all users due to this stupid decision.
I have a 3GB dataplan for 2 years now included with my phone-plan and I'm absolutely sure that I'm paying less for this than T-Mobile users are paying for their 500MB-plan.
yes i reckon you are paying less. our `unlimited` internet is usually 1gb, whilst other countries have 3gb `unlimited` I also forgot to mention Zune as well! low memory storage, then ask us to use and pay for cloud storage. then carriers start dropping our monthly limit.
If you have an Android phone, or you say you have an android phone they give you 3GB. I'm sure they'll extend that to WP7 when it becomes more popular (although they don't actually check what phone you have).
And yeah Orange and T-Mobile are now the same network, in the UK at least (T-Mobile and Orange still exist as separate entities in other countries, France, Germany etc). It doesn't mean we'll be seeing Orange tarrifs on T-Mobile though. Infact the reason why they are still called Orange and T-Mobile and not 1 network called Everything Everywhere is because they didn't want to ruin the brand of T-Mobile being "Value" and Orange being "Premium".
@davidebanks: Phone them up, tell them you have an android phone, ask to be upgraded to 3GB and they'll to it at no extra cost.
davidebanks said:
so im paying £35 pounds a month for my service which includes unlimited internet. if mine goes down to 500mb, is there anything i can do about this? like cancel contract or something?
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Yes, that would be considered a rather large change in their T&C's so you could cancel the contract no questions asked. However, for this reason - they are unlikely to apply the 500MB limit to exsiting contracts. More likely than not you will continue on your existing plan until your contract runs out at which time you will be offered a renewal with the new limit in place.
Here in Sweden, I have the "basic" data addon which costs me something like 6 quid a month, that includes 1GB of data at full speed - once I've used the 1GB speed is limited to 120kbps. Additional packages (costing between 12-18 quid) give you 5 and 10 GB of traffic before the speed is limited. There are also offers of truly unlimited plans where you can use as much as you want at full speed (although they are rather pricey).
Hopefully this is not implemented state side, but I would say this is a pretty messed up cut back and you can't download. The high limit before you are throttled on t-mobile is the only reason I stuck with them, if I'm not mistaken its 3gigs. I mean I am paying for the data service I should be able to use it however I like. There only two US carriers that I know of that doesn't have a limit on data and the other one is Sprint. So I guess I might be changing over if they try and pull this over here.
I've got a 500Mb per month plan with orange and samsung omnia 7, i'm adding on a further 500Mb soon though as 500 just isn't enough for WP7, even with my minimal usage i'm still going through at least 150Mb a week. Someone needs to make a Data consumer app, that's if microsoft would let them :/
emigrating said:
Yes, that would be considered a rather large change in their T&C's so you could cancel the contract no questions asked. However, for this reason - they are unlikely to apply the 500MB limit to exsiting contracts. More likely than not you will continue on your existing plan until your contract runs out at which time you will be offered a renewal with the new limit in place.
Here in Sweden, I have the "basic" data addon which costs me something like 6 quid a month, that includes 1GB of data at full speed - once I've used the 1GB speed is limited to 120kbps. Additional packages (costing between 12-18 quid) give you 5 and 10 GB of traffic before the speed is limited. There are also offers of truly unlimited plans where you can use as much as you want at full speed (although they are rather pricey).
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Actually, I have an unlimited dataplan with Tele2 in Sweden, and I pay 7 £ for that (80kr) a month.
Strutten said:
Actually, I have an unlimited dataplan with Tele2 in Sweden, and I pay 7 £ for that (80kr) a month.
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That must be an old plan in that case, as the ones they do these days are fairly similar in both price and limitations to the ones I mentioned above (although Tele2 limits the speed to 64kbps rather than 120).
Most of Tele2's services are however advertised as "fri surf" with a footnote explaining that after X gigabytes speed is limited.
I reckon all of you affected by this change should cut'n'paste the letter found at the Uri below and send to T-Mobile UK.
http://cantankerous.co.uk/?p=499
Looks like exisiting customers will not be affected anymore:
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES
T-Mobile Statement:
“On Monday 10 January 2011 we announced that, in line with the rest of the industry, T-Mobile would be reducing its Fair Use Policy for data usage to 500MB a month for all mobile phone customers. Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only - not existing customers.
There will be no change to the data packages for existing customers for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users."
Lysa Hardy, VP, T-Mobile UK
Information on new data policy:
From 1 February 2011 new and upgrading customers will be given a monthly 500MB data allowance. There will be no charge for those customers exceeding that limit, and those who do will still be able to access important services such as email and web browsing, however file downloading and streaming services will be restricted. Customers will then have the option to increase their monthly Fair Use Policy to 1GB a month by purchasing a Mobile Broadband Booster. This will ensure an improved quality of service for all of our mobile internet users.
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Related
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
can anyone advise (please) ?
I dunno the answer but how much are the charging for the phone?
If you go direct through T-Mobile you get 3 gig of data but through other sites its only 1 gig.
the phone is free, £3.99 delivery.
Try phoning T-Mobile up, go for the 18 month £25 plan, 600 mins, 500 texts, 3gb internet, flexible booster (unlim texts or something else) and tell them that the same deal is online with a free phone.
If it doesn't work hang up and try again. Eventually it either will work or you'll be able to get a reduction in the handset price.
I got mine on launch day with T-Mobile 300 mins/texts 3 gig data usage and unlimited landlines, got them to wave the cost of the phone so got it free on £25 a month for 24 months.
simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
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Click to collapse
Hi, What I would do is get the £15 a month , 300 mins, unlimited texts and internet. It will cost £130 for the phone - totaling £490.
Then you get £40 cashback - which is therefore the same cost as your phone. And for 6 extra months so if you wanted to change it after £18 months it would still be the same cost
And no you are not being over cautious
Just to clarify this for people:
I've been trying to figure out why my HSDPA data speed was so slow (looked like throttled to ~350kbps d/l speed).
It appears that buying via MPD and T-Mobile with "unlimited" data (at least on the £25/month tariff I chose) you are only put on the standard 1Gb FUP data plan. This also has speed restrictions (which I read about elsewhere - and is definitely true since I've experienced it first-hand).
I was under no impression from MPD that I was getting only 1Gb, and it was never mentioned anywhere - all the literature on the web re: Android phones and T-Mobile UK imply we all should be on the 3Gb - which also included no speed throttle.
I just called T-Mobile and made the case - they first tried to get me to pay an extra £5 a month to be put onto the 3Gb, but I persisted mentioning that ANY Android phone bought now with a T-Mobile contract should be on the 3Gb FUP product.
After a bit of to-ing and fro-ing they agreed and changed me over instantly. I also got to choose a free booster since the 3Gb one is included in the plan...
Stick to your guns and you should get a result - don't let them try to make you pay for it - it's MPD's fault for not making it clear, and I argued that since my contract is with T-Mob and not them I should be on the same product as anyone who bought with T-Mobile direct...
simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
Click to expand...
Click to collapse
get the one from mobilephonesdirect its unlocked and u will get updates first
and
T-mobile cant do anything since its advertised as ultd so have fun remember its fair usage they cant chage u anything extra if u go over
I also purchased via MPD.
At the time of ordering, I tried to get an answer from MPD on what TMobile FUP I would get, they assured me that I'd get 3gnarled, although I was not convinced.
When connected, I checked with TMobile and confirmed that I had my flexible booster setup to use the unlimited internet with 1gb FUP.
Didn't really think much of it until today.
Just spoken to the Loyalty Team and argued my case. They have now upgraded me to use the 3gb FUP and allowed me to use my flexible booster for something else.
Also, speedtest app is now returning an average download speed of 1900 kbps rather than 350 kbps.
Very happy !!!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Excellent! Mine jumped (in a poor signal area - only 1-2 bars) from 350kbps to @1.5Mbps which is pretty good. Will check when I'm in London at work tomorrow - I reckon it should be even higher.
MPD have been a bit shoddy up until now what with the stock problems and non-registration of SIMs (I had to register mine myself since I'd been waiting a number of days for MPD to do anything about it).
Has anyone had anything in writing from MPD saying that they would definitely be on the 3Gb FUP? I can't find any mention of it on their site...(actually, I can't find anything about *any* FUP on T-Mobile plans).
Since it's not mentioned by MPD that the "unlimited mobile internet" is an add-on, I think it's perfectly safe to assume it's "included" with the plan which in T-Mobile's language means that it's 3Gb straight away for Android devices.
I can't see how T-Mobile can argue any other way when anyone buying direct gets the 3Gb without even asking for it...the contracts are almost (and in some cases) exactly the same amount...
Does it matter?
I got one from MPD yesterday, read this message and called TMobile who say
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
b) no throttling is applied, any issues experienced are with the quality of the connection
Are both these points correct?
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
Beware MPD
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
al89nut said:
Does it matter?
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Depends on if you plan on using your phone for what it's intended, and wish to get nearer to the cell connectivity speeds it's capable of supporting...I wouldn't want to be stuck with an expensive piece of hardware and only being able to use a fraction of its capacity in terms of download speeds...going from ~350kbps to only 1.5Mbps is a more than four-fold increase...
al89nut said:
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
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Click to collapse
This is likely the case - 1Gb is a fair bit, but it's not impossible to go over it if you're using the phone intensively without a WiFi connection (things like downloading multiple podcasts with Google Listen - lots of Maps, e-mail and YouTube usage etc.)
al89nut said:
b) no throttling is applied, any issues experienced are with the quality of the connection
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Click to collapse
This is a fallacy. T-Mobile will tell you there is no speed restriction each time you speak to them, and say the connections are contended (which *is* true) but there clearly is massive throttling for regular Web 'n Walk (1Gb) users - look at this thread for more evidence from others outside this forum.
As others have attested, as soon as they apply the Web 'n Walk Plus (3Gb) and remove the "unlimited internet flexible booster" which is what MPD customers seem to have all received, if you are already in an HSDPA area after a phone reboot your speed WILL increase immediately. There are no coincidences here!
al89nut said:
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
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Click to collapse
I certainly did, and would urge others to - I might have to do it again soon since my wife may order a Desire on the same deal...I prefer to have an unlocked unbranded handset, going through T-Mobile direct (despite the fact you'd have to haggle to get the same deal as on MPD) doesn't guarantee an unlocked/unbranded phone.
claptnei said:
The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
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Click to collapse
I was also told that my "new" SIM bundled with the MPD order had been previously registered to another user...the connections team sorted it in a flash, however...
claptnei said:
Argued to case that I should have the speed but the would not budge.
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That doesn't sound correct. I would have pushed further - they are wrong, not you. Argue that it had been incorrectly provisioned when the connection was set up, and as per the standard T-Mobile FUP (quote it from the website to them), users starting new contracts with new Android devices at the same time are obliged to be on the 3Gb Web 'n Walk Plus bundle...
claptnei said:
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
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Click to collapse
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
edit: i would as its 7 working days.
TH1882FC said:
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
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your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
blackfox888 said:
your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
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cheers, i know MPD say you have 14 days but thats with everything in its original packaging etc so want to make sure they dont try and wriggle out using that as an excuse.
Phoned TMobile again.
Phone was registered as a Nokia
They say the price plan is between me and MPD aka Go Away
They say that 3gb and 1gb amounts to no practical difference
They say that a 1gb d/l limit has no throttling back compared to 3gb
(is the throttling just on H?)
So, do I try to take the phone back to MPD and pay the extra £45? What's their return policy and do I have to factory set the phone to erase data, etc?
What would Old Hands here do?
I bought a desire through MPD and my bill says I have an "Internet Booster (FB)" package applied (for free).
Before I call up T-Mobile can someone just confirm to me that...
1) This is incorrect
2) What I should have is 'web&walk plus'
3) 'web&walk plus' is the only way to get HSPDA connectivity?
Have many people been successful in getting their account corrected? Or am I fighting a losing battle before I start!?
Okay, for those of you who haven't fired up your favorite tech-news site yet, AT&T announced that they are doing away with their $30/month unlimited data plan. Instead, we are going to have to pay $25/month for 2GB..... What the %^[email protected]?????? On average, do we consume more than 2GB/month of data on our Rhodiums? Between the browsing, streaming, and navigation programs I use, I'm not sure what my total data uses are. Please, someone calm me down and tell me that I'm going to be okay. ...yeah, but seriously, dang.........this sucks.......
*****UPDATE******
I called AT&T customer support and found out that they are not forcing existing customers off unlimited. You have until June, 7th to get the unlimited plan, after that it is gone forever! Like I said, if you have it now, you're still good.
I saw that this morning too, it's the final straw. When they go to change it I will tell them I've a Customer since 1995 (SWB Wireless) , and I will be changing carriers. I've been unhappy since the merger everything has gone down hill. Also I will inform them since they are violating the contract I signed up for, they shouldn't be charging a breach of contract fee, but even at that, if they do I will gladly pay the $250 and tell them to shove it up their USB port !
AT&T Plan
I read the release. This is only for new customers and current customer will not be forced to move to their new plans. I tried an iPhone earlier this year. If this new plan had been in place, AT&T wouldn't have even been a consideration for me.
Are you kidding me? Not only they are charging me twice now as I used to pay for the same internet because I have a "smart" phone but now they want to kill us with this ?
Time to look for a new carrier....
I have Unlimted Text & Internet for dumbphone on my Fuze (and now my Tmobile TP2) for 30/month (with 5GB cap). My tilt 2 is in the mail. Hopefully when I switch to my tilt 2 they wont add a data plan to my account...
As stated above this change ONLY applies to NEW contracts....if your currently on the unlimited data plan then this will NOT affect you I only hope they're going to use this time that they're trying to buy to improve their data speed and coverage.
My personal opnion is the problems they're having is from all the iphone and ipad sheeple choking down the network with the gazillions of stupid useless apps they're downloading with no clue as to what they do other than "billybob down the street said this is a good ap to have" meanwhile it's got their phone runing as a proxy server for billybob to exploit.
shaolin95 said:
Are you kidding me? Not only they are charging me twice now as I used to pay for the same internet because I have a "smart" phone but now they want to kill us with this ?
Time to look for a new carrier....
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I know, did the same when I switch from my tilt to the tilt2. Made me upgrade from old $15 unlimited data plan because "All new phone have to go to this." And now this? WT*?! I definitely will pay the money and go t-mobile and get the hd2 anyway else or verizon or sumthg.
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
McHale said:
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
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Click to collapse
So I just read that if you still have the plan you are cool at least until you need to upgrade again, is that right?
I've been with them about 10 yrs now, and it seems that way. Alot less and charge you more while only worry bout Apple.
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
shaolin95 said:
So I just read that if you still have the plan you are cool at least until you need to upgrade again, is that right?
Click to expand...
Click to collapse
If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited. Also if you look at your account online, it will give you a chart for all of your internet usage since November 2009. You can see how much you use. Many will decide that unlimited is a waste and will "downgrade" to the 2 GB plan and save $5. Heck my wife loves the smart phone, but rarely uses any of the data features except a few emails... now she can get the $15 plan and save quite a bit each month.
Look at your usage, I would bet that you use much, much less than you think you do.
They also have a usage estimator. It is extremely difficult to hit 2 GB unless you a) stream (lots) of music or b) stream video. Normal net surfing and the occasional app download and tons of email fit very comfortably under the cap.
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
boufa said:
If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited. Also if you look at your account online, it will give you a chart for all of your internet usage since November 2009. You can see how much you use. Many will decide that unlimited is a waste and will "downgrade" to the 2 GB plan and save $5. Heck my wife loves the smart phone, but rarely uses any of the data features except a few emails... now she can get the $15 plan and save quite a bit each month.
Look at your usage, I would bet that you use much, much less than you think you do.
They also have a usage estimator. It is extremely difficult to hit 2 GB unless you a) stream (lots) of music or b) stream video. Normal net surfing and the occasional app download and tons of email fit very comfortably under the cap.
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
Click to expand...
Click to collapse
I stream video A LOT....going to work and coming back home I am normally watching some youtube old comedies like Unhappily ever after , etc so I may not be going with their lower rate plan.
dressanderc said:
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
Click to expand...
Click to collapse
which is a bull**** answer because if that were the case, they'd keep the unlimited option and add these to their portfolio.
It has been confirmed that you can keep your unlimited plan but that's until you upgrade your phone or your minute plan. This has always been the case.
F'n greedy ignorant bastards.
-Mc
boufa said:
If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited.
Click to expand...
Click to collapse
I just renewed my family's 2-year contracts with unlimited data on 3 devices.
From the quote above, after my two year contacts expire, I can do an equipment upgrade and still keep my unlimited data plans. Is that correct?
By the time my 2-year contracts expires, I'm sure there will be alot of changes and other options to consider. Other carriers may be offering iPhones by then (for my wife and son), and I really don't like the direction that Windows Moble is going right now.
For me, a different carrier and a different device may be in order at the end of my current contract.
boufa said:
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
Click to expand...
Click to collapse
I thought about this a well. I checked my family's data usage.
My son uses a over a gigabyte of data a month on his iPhone.
I come in at just under a gigabyte on my Tilt2, but only because I'm more diligent about using WiFi or other data connections instead of 3G whenever possible.
My wife, on the other hand, averages about 150 to 200Kilobytes per month on her iPhone... which is the threshold for the new basic data plan.
So, will I be switch her to the cheaper plan? Probably not, considering that she has only had her iPhone for a couple of months. Chances are her data usage will only grow as she discovers better and more efficient ways to use her phone.
dressanderc said:
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
Click to expand...
Click to collapse
No, they are doing it because they don't have enough network capacity for all the smartphones they have sold. They are trying to keep people from using the bandwidth by making it expensive.
AT&T has been in a lot of hot water because their service has suffered due to their being the only network that offers the IPhone. From what I read, San Francisco and New York are having major problems with bandwidth.
Verizon started charging 9.95 a month for each smart phone. for a limited amount of data. They only have 4 phones that don't get charged that. We switched from Verizon because it would have cost me an extra 30 a month for my 3 kids who dont even go on the internet to have a decent phone to text. Maybe they are all going this route
if they're trying to save bandwidth, then maybe forcing data plans on people wasn't such a smart idea.
Those idiots can't have it both ways as hard as they lie... I mean TRY.
F'n AT&T morons.
McHale said:
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
Click to expand...
Click to collapse
McHale said:
which is a bull**** answer because if that were the case, they'd keep the unlimited option and add these to their portfolio.
It has been confirmed that you can keep your unlimited plan but that's until you upgrade your phone or your minute plan. This has always been the case.
F'n greedy ignorant bastards.
-Mc
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McHale said:
if they're trying to save bandwidth, then maybe forcing data plans on people wasn't such a smart idea.
hose idiots can't have it both ways as hard as they lie... I mean TRY.
F'n AT&T morons.
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I don't believe that McHale likes AT&T that much
Does this mean I can get out of my 2yr contract w/o any ETF?!
I feel like I could argue with AT&T to get out of it w/o any fees...
due to the desire being a fairly internet connected phone, i thought i'd try and use it as such only to fall foul of vodafone's rather poor 500mb "unlimited" mobile internet limit.
i've notice the following on their website :
http://forum.vodafone.co.uk/forum-53/announcement-137-updated-mobile-internet-charging/
has anyone managed to change to the new "premium" price plan and does it mean that my contract will be reset in any way or does it mean that i can use my desire for what it was designed for ?
mrdo said:
due to the desire being a fairly internet connected phone, i thought i'd try and use it as such only to fall foul of vodafone's rather poor 500mb "unlimited" mobile internet limit.
i've notice the following on their website :
http://forum.vodafone.co.uk/forum-53/announcement-137-updated-mobile-internet-charging/
has anyone managed to change to the new "premium" price plan and does it mean that my contract will be reset in any way or does it mean that i can use my desire for what it was designed for ?
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Hi, I think you mean 500MB (Megabyte) not 500mb (megabit)
And to be honest unless your on youtube or watching porn 24/7 500MB is plenty for daily use on a phone!
Edit: And as far as i'm aware the 500MB is more of a "fair usage policy" than a restriction,
Meaning if you do go over (unless it's by alot) then you won't get charged!
But if you go over on a regular basis then i believe it's £5 for every other 500MB.
rob81h said:
Hi, I think you mean 500MB (Megabyte) not 500mb (megabit)
And to be honest unless your on youtube or watching porn 24/7 500MB is plenty for daily use on a phone!
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500MB is woefully inadequate for a phone like the Desire - I'm a relatively heavy user and will always go well over 500MB (mostly for email/web with no streaming video).
My brother, who doesn't use his phone internet much at all, consumes close to 500MB every month. It seems to me that a 500MB allowance is really only for very light users.
IMHO, the only UK carrier with a decent data allowance for Android phones is T-Mobile, which give you 3GB.
Regards,
Dave
Without any streaming video just 4 websites including this one and market app/updates I have since 13 august used 423.4mb.
The limit is too low and is a monthly not daily limit.
Sam
I'm on vodafone and use roughly 700mb a month on my desire - I've never as yet had a warning or charge for my data usage.
One annoying thing about vodafone is their online account checker doesn't even tell you what your data limit is! So I'm not sure that i'm on a 500mb limit (though i was certainly led to believe it would be when i took out the contract)
Dial 44555 and Vodafone will send you a txt with how much of your allowance you've used. In the UK anyway.
Sent from my HTC Desire using XDA App
I called voda to complain as my wife just took a desire out on contract with them and get 1gb & also there tarrifs online now say the desire comes with 1gb of data,
took 2 min on the phone and they upped mine from 500mb to 1gb at no extra cost.
Sent from my HTC Desire using XDA App
rob81h said:
Hi, I think you mean 500MB (Megabyte) not 500mb (megabit)
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apologies and yes, the limit is a monthly limit rather than a daily limit.
i will try and call vodafone to get my limit upped to 1GB. it's rather disappointing to pay so much for a phone and then not be able to use it properly. i'm not hammering the thing, i just like to be kept up to date ...
i went with vodafone because they were the only network to offer good reception at my home and work but the upgrade to froyo has meant that my connection at home has all but disappeared. :-( perhaps i should have gone with tmobile. or at this rate, it might be cheaper to move house.
I have 3G watchdog installed, and also i use the mobile data settings widget on my front screen, when its not in use i turn it off. when i want it i turn it on. This has greatly improved my battery life too. i only use about 125mb a month now too and thats going on all the sites i normally and downloading off the market.
From that post I understood 2 things.
1.one is that if you got a desire price plan you are eligible to update to 1gb allowance at no extra cost or extra months
2.if you can prove them that by this change in charge you will have to pay more than 10% of what you had to pay before you can send them a written notice and you can brake your contract without any penalty. 10% is if you are paying 30 pounds per month and you have to pay this extra 5 pounds = 35 pounds per month then you go over the 10% and you can send them a letter to brake your contract (but only after you receive a text message saying that you are close to them limit and they have to accept your letter as justified.
it is not clear but i can assume that if you go over 1gb after 1/10 then you automatically pay 5 pounds and also it is not clear if you decide to brake your contract if you keep the desire but i guess you keep it.
what do you think? Did I get it right?
PS: personally i have my phone auto updating facebook email etc, i use it for skype, msn, browsing and some youtube and i am always around 1gb. So i can be happy with the 1gb limit.
fotisp88 said:
From that post I understood 2 things.
1.one is that if you got a desire price plan you are eligible to update to 1gb allowance at no extra cost or extra months
2.if you can prove them that by this change in charge you will have to pay more than 10% of what you had to pay before you can send them a written notice and you can brake your contract without any penalty. 10% is if you are paying 30 pounds per month and you have to pay this extra 5 pounds = 35 pounds per month then you go over the 10% and you can send them a letter to brake your contract (but only after you receive a text message saying that you are close to them limit and they have to accept your letter as justified.
it is not clear but i can assume that if you go over 1gb after 1/10 then you automatically pay 5 pounds and also it is not clear if you decide to brake your contract if you keep the desire but i guess you keep it.
what do you think? Did I get it right?
PS: personally i have my phone auto updating facebook email etc, i use it for skype, msn, browsing and some youtube and i am always around 1gb. So i can be happy with the 1gb limit.
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that sounds about right to me but it's still very confusing.
from what i understand, if you went slightly over your 500MB limit before they'd probably have done nothing about it.
now they will automatically bill you an extra £5. i'm assuming that this also applies to your 1GB limit too :-(
I think the term that vodafone are refering to is:
b You may end this agreement by writing to us if:
# we increase your charges in the UK which have the effect of increasing your total call and usage charges (based on your usage in the previous month) by more than 10% and you write to us before the increase applies;
and to answer another question:
d When this agreement comes to an end:
* we will disconnect your mobile equipment from the network (you may keep the mobile equipment);
* You will not have to pay us any more for the mobile equipment or any of the other cancelled services.
rob81h said:
Edit: And as far as i'm aware the 500MB is more of a "fair usage policy" than a restriction,
Meaning if you do go over (unless it's by alot) then you won't get charged!
But if you go over on a regular basis then i believe it's £5 for every other 500MB.
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Well, a few days ago Vodafone sent me a text that said:
To let you know you're nearly at the end of your monthly data allowance of 500Mb. If you need to use additional data there will be a charge of £5 including VAT per 500Mb, however we wont start charging you until 1 October 2010
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Reading from that, if you go over by 1 megabyte you will be charged an extra £5.
IMO it should state "500Mb of data" on the plan, not unlimited. I agree with other comments above that this isn't enough. A little bit of web browsing every day on the train soon racks it all up.
i remember the day they called me because i told them i will end my contract (my previous one) and i was thinking of making a contract with t mobile (it was the best deal then) and the guy on the phone make me a match at everything except the internet which he called "unlimited internet with a fair usage of 500MB"(also t mobile was giving a free boldon i think). And i did ask what happens next if you use more than that and the answer was "nothing but if you keep doing that for some months you will probably get a call advising you to change plan".
And now vodafone is about to start charging us. Even the 1GB limit is the 1/3 of the 3GB limit T mobile has.
I am very happy with vodafone in customer service but if I need to pay extra 5 pounds for just another 500MB then I wont keep that contract.
We are in 2010 and mobile internet is a must I am not going to stop using my phone because vodafone is going to charge me. My desire replaced my laptop and I am very happy with that vodafone is not going to tell us how much we are allowed to use our phone.
Just do the maths even on a 50 pounds per month contract an extra 5 pounds is 10% so you are allowed to end your contract and keep the Desire. If you want you can make a new contract and get a new desire or anything else you like! or just make a very cheap sim only contract for your desire with a provider that doesn't care if you like using internet facebook youtube etc so much!
usually we moan about how the carriers are doing wp7 no favors and are steering people away from wp7 and pointing them towards iphone and android instead, however Orange UK seem to be doing a bit more than most UK carriers to promote. here are the reason why i think orange deserves some credit
1)I walked past an Orange store and was very surprised to see the ZUNE player software right at the FRONT of the store so you couldnt miss it at all, (usually this is reserved for iphone) it was playing the stores music so people could see how it worked. This was shown on a large dominating 60 inch ( i think TV) of course this would make people ask whats that? then they could guide you towards their WP7 phones...smart, very smart.
2)Orange were also one of the first stores to supply wp7 devices at launch in the UK even though there was a shortage, main orange stores had them.
3)Orange offer Turn by turn Orange Maps Navigation. now its not as good as TOM TOM. but i dont see any other carriers doing it.
4) unlimited internet ( im looking at you t mobile) i phone and asked orange if i could find out how much data i was using because i could go over my "unlimited usually 1gb limit) i couldnt i was was told, because i was on an unlimited plan. sweet.
and finally 5) Orange are the Only store where i have seen reps from HTC or other people who have been drafted in to actually promote WP7!!! i havnt seen this done anywhere else!
so well done Orange, you deserve the credit!
davidebanks said:
4) unlimited internet ( im looking at you t mobile) i phone and asked orange if i could find out how much data i was using because i could go over my "unlimited usually 1gb limit) i couldnt i was was told, because i was on an unlimited plan. sweet.
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I'd double check on the internet if I were you.
Orange only do 500MB bundles which you can top up for a little more a month.
It depends on who you talk to.. I found that a few call centre people would claim that the internet was unlimited and would say that as long as you don't download, you can browse and listen to music as much as you want. Speak to someone else and you will find that there is a "fair usage policy" which is at 500MB (or more depending on how many bundles you bought) and they start charging you for extra usage.
UNLESS things have changed!
I don't think they even have "unlimited" (with fair usage policy) internet as an option. They have fixed amount MB per month and they're going to charge you if go above it.
I don’t know if they are a good WP7 promoter, however I had a terrible experience with their customer support and will definitely avoid them as a network provider. I am not surprised that someone of their representative told to OP the nonsense about the "unlimited" internet. Most of them are so incompetent.
Orange have given me unlimited data on my contract but they seem to artifically limit it by not giving me signal anywhere....
I got an omnia 7 a couple days after launch & at the time my contract, panther 35, unlimited data had a fair usage limit of 3gb but the salesman said the limit would be dropping to 1gb for new customers in november so id ring them back & make sure they tell you what you need to know.
davidebanks said:
unlimited internet ( im looking at you t mobile)
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Orange have a FUP of 500mb, T-Mobile's is 1gb, 3gb if you say you have an android phone.
T-Mobile are cheaper than orange.
Other than that, there is no difference AT ALL between the 2 networks.
Anyone else have unlimited data and now are getting De-prioritized (throttled) ?
I use easily 20gb a month for the past year and never had this issue
Im getting 300 + ms pings and 0.20 mbps and lower speeds
Certain times of the day ill get 30mbps but most of the time its being throttled
Apparently I'm in the top 3% of data users
Tried making an IPV4 apn but still getting throttled
any one know of a work around?
It's possible that you're in a congested cell, and not throttled. Have you tried moving geographically to see if that helps?
Throttling is implemented on the PCEF (Policy and Charging Enforcement Function), and it's a QoS policy pushed by the PCRF (Policy and Charging Rules Function) onto the PDN-Gateway. There is no workaround for unlimited users that might get throttled for network abuse, other than wait for your bill cycle reset, or use Wi-Fi. In other words, you can't "top off" an unlimited plan, at least I don't think you can.
My advice is that if you're paying for unlimited data, and you feel like you're unjustly throttled, I would call customer support. They can check your data usage and typically tell if you're flagged as a "heavy hitter" or not. If you complain loudly enough, they can (and will) remove the block, but your mileage may vary. If they resist, tell them you plan to tweet to John Legere, and they'll hook you right up.
For what it's worth, I used to work as a PCRF/PCEF systems engineer. We had a "heavy data user" policy, but in our case it was only people that went over 200 GB or something ridiculous like that. If I recall correctly, roughly 20 GB/month was more or less average for an unlimited data subscriber, although I'm sure usage patterns vary from carrier to carrier, as well as implementation details on the PCC policies. Also, I believe our policy was to remove any throttling for unlimited users, no questions asked if they called to complain.
I know T-Mobile uses NSN (Nokia) for their policy vendor, but I don't know any details about their actual policies, at least not any more.
---------- Post added at 01:01 PM ---------- Previous post was at 12:55 PM ----------
Also, just to be clear--I don't know if T-Mobile even throttles "heavy hitter" data users. I know it's been done, but I am not a T-Mobile employee and have no idea what their current policies are.
I would think that if they did implement QoS, the policy would not be time-based. However, anything is possible, which is why I would just call customer service.
If your in a heavy cell site then you might be throttled or just congested really bad. Call 611 and ask tmo if your line is being throttled. I average about 40gb's a month for the past 6 months on unlimited LTE plan and have never been throttled yet.
TMO throttles based on the plan that you have. Recently a Reddit thread came up where the customer filed a complaint with John Legere's office and was told that all unlimited data users will be de-prioritized and eventually removed from their system if they disagreed with the policy. De-prioritization has a chance to "kick in" after the 5 gig mark for unlimited data plans, but completely dependent on the market and how busy the network actually is. At least now if you are actually de-prioritized, you can call customer service and they would be able to tell you if the account is flagged. A few years ago, users would just wonder what's wrong with their accounts.
The bad thing about being throttled is that the OOKLA app on the market will not reflect the throttling, since TMO said they will not count data when it comes to that specific speed app, as well as many of the apps that you stream music off of.
Hope this helps.
I believe the new net neutrality law disallows throttling now, unless you're in violation of the terms of agreement based on what you're using the data for.
Swizzle82 said:
I believe the new net neutrality law disallows throttling now, unless you're in violation of the terms of agreement based on what you're using the data for.
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It's not 'throttling' if the says it's de-prioritization, right? Just a play on words really.
Sfkn2 said:
It's not 'throttling' if the says it's de-prioritization, right? Just a play on words really.
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Yeah I guess so. Gotta love verbage. I am at 29gbs of data so far this month and I'm still hitting about 75megs down and about 25 up.. Just for the ops information..
Swizzle82 said:
Yeah I guess so. Gotta love verbage. I am at 29gbs of data so far this month and I'm still hitting about 75megs down and about 25 up.. Just for the ops information..
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Exactly.
I'm on the $5 BTV data plan with TMO and regularly use about 50 gigs and still get full LTE speeds with no throttling. I love my plan, and would never even consider changing to other carriers. I mean, which other carrier gives unlimited LTE for $5 a month, right?
Sfkn2 said:
Exactly.
I'm on the $5 BTV data plan with TMO and regularly use about 50 gigs and still get full LTE speeds with no throttling. I love my plan, and would never even consider changing to other carriers. I mean, which other carrier gives unlimited LTE for $5 a month, right?
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BTV? Ive got 4 for $100 with two lines increased to unlimited and 5gbs plus unlimited text on my tablet totalling about $160/mo. I get anywhere from 35-110megs depending on the time of day and my location. I really can't complain.
Swizzle82 said:
BTV? Ive got 4 for $100 with two lines increased to unlimited and 5gbs plus unlimited text on my tablet totalling about $160/mo. I get anywhere from 35-110megs depending on the time of day and my location. I really can't complain.
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BTV is basically the unlimited Android data plan that used to be $30 to new users, or $20 for current but grandfathered users - with an additional $15 discount, making it $5.
http://www.tmonews.com/2012/11/t-mo...p-migrate-customers-over-to-value-rate-plans/
I'm on a 600 minute (no overages now, so minutes don't matter) family plan with two lines for $49.99 with a $10 unlimited family texting and BTV data with a corp discount of 15% and a loyalty bonus of $10 discount per month. The bill totals out to be $90.45 after taxes with a $25/mo payment plan on the G4.
Sfkn2 said:
BTV is basically the unlimited Android data plan that used to be $30 to new users, or $20 for current but grandfathered users - with an additional $15 discount, making it $5.
http://www.tmonews.com/2012/11/t-mo...p-migrate-customers-over-to-value-rate-plans/
I'm on a 600 minute (no overages now, so minutes don't matter) family plan with two lines for $49.99 with a $10 unlimited family texting and BTV data with a corp discount of 15% and a loyalty bonus of $10 discount per month. The bill totals out to be $90.45 after taxes with a $25/mo payment plan on the G4.
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Damn yo.. How long you been with TMo? Lol. I Tried to use my work discount, but they had told me that I couldn't because I already got a discounted plan. This was a while back though, might have to try again.
Swizzle82 said:
Damn yo.. How long you been with TMo? Lol. I Tried to use my work discount, but they had told me that I couldn't because I already got a discounted plan. This was a while back though, might have to try again.
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On and off? 10 or so years. If you are interested, check out the discounted plans on howardforums.com - they have the SOC codes that you can provide to CSR to get on these plans.
Sfkn2 said:
TMO throttles based on the plan that you have. Recently a Reddit thread came up where the customer filed a complaint with John Legere's office and was told that all unlimited data users will be de-prioritized and eventually removed from their system if they disagreed with the policy. De-prioritization has a chance to "kick in" after the 5 gig mark for unlimited data plans, but completely dependent on the market and how busy the network actually is. At least now if you are actually de-prioritized, you can call customer service and they would be able to tell you if the account is flagged. A few years ago, users would just wonder what's wrong with their accounts.
The bad thing about being throttled is that the OOKLA app on the market will not reflect the throttling, since TMO said they will not count data when it comes to that specific speed app, as well as many of the apps that you stream music off of.
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Thanks for the tip about the Reddit thread. I think I found it here: http://www.reddit.com/r/tmobile/comments/342wr7/tmobile_is_now_throttling_unlimited_data/
If you put yourself into T-Mobile's shoes, how SHOULD they handle congestion? They can do what they can with existing spectrum and tower agreements, but if there IS congestion, how do you handle it?
I don't necessarily agree or disagree with the official stance, but I do understand where they're coming from. The mindset is that you, the heavy data customer, can and SHOULD accept some modest degradation in performance, especially since you're on the edge of the bell curve in data usage. If there's contention, should you suffer, or should the casual data user suffer? They choose to slightly punish the 3%, rather than the average Joes whose usage is more normal.
As I said in a previous comment, I had to deal with this when I worked as a systems engineer for a certain carrier. We put policies in place to throttle users over some ridiculously high amount, and we also sent them an SMS notification when we did so. In that case, we were looking for the REALLY heavy users, that were in the top 0.5%. The average unlimited subscriber used 10-20 GB per month, but these people were using well over 100 GB. The intent of unlimited is to avoid surprises with billing, not to provide wireless Internet service for your whole dorm or apartment complex or whatever.
Think about unlimited wireless in terms of your local all-you-can-eat buffet restaurant. Most people pay their money and eat their meal, ranging from a modest portion to a massive portion, but at some point everyone gets full. What is NOT acceptable is to sit in the restaurant from open to close, constantly gorging yourself on food. It's not an exact analogy since you can't get "full" consuming data, but you can get the idea.
Carrying the "all you can eat" restaurant analogy a little further...if you're in a buffet restaurant, and they run low on something, should they keep serving the guy that is on his twentieth portion? Or should they cut him off and let the people who have had ANY of the food eat first?
-m0j0
Totally agree with you that people who are using extremely high data, typically people 100 GB and above, needs to be checked. Often times these people are using their data plans for hacked/tethering at home, which the connection is also shared with other users. A lot of times, the high data is due to downloading/torrenting.
While I'm a heavy user myself (since TMO considers anyone over 5 GB a month as heavy users), watching youtube in 1440P really eats up data very quickly. At one point in my life, I had a really crappy home internet plan and just watched Netflix off my phone nonstop. This eventually led up to about 150GB for the month.
The buffet analogy is great, but it really does show the difference between being a company and being a consumer. If the consumer's desire for the buffet is to have 100 oysters and nothing else and your company wants to stop him because he's having too much, but his sole purpose there is for the oysters - you're really telling him, "No, we don't want to service you again." This makes things sour with their customers real quick. Basically what it comes down to in the consumers eyes is, "If you can't afford to do it, then don't run the program. " De-prioritization controls the person eating 100 oysters to allow the next guy to have some oysters too, but that's not why he came to this buffet.
It's a very difficult place to be, and just like voting on taxes - no one really wins. Money has to come out from somewhere. If TMO increases their bandwidth, then there will be additional fees. We don't want to be like Sprint where they charge you an additional $10 or $15 just because you have a "smartphone." That makes absolutely no sense.
Yes sir!!! Im with you OP. I used to have unlimited 4g data in my plan for additional $30. But since last 10 months or so it's been bad. I would use roughly 30 to 40 gigs a month. Mostly youtube and netflix. Then after "de prioritization" or being in area of "data congestion" ( which in simple words means "throttling" imo ) i started getting about 20 gigs on high speed and after that i would be stuck with 0.1 to 0.2 mbps.
Called tmo a million times and they would always tell me that i might be connected to a tower where a lot others are connected. WHAT ?? WTF?? Why is it that i get connected to THAT tower 2 weeks after new cycle when i have used about 20 gigs? Why not in 1 week or after uaing about 5 or 10 gigs? I would be always in my room in the same spot all the time. It was all BS.
And the reps would always tell me that since im paying for unlimited high speed data i shouldn't be slowed down until one day when one of the reps mentioned being slow if im in the top 3%. Thats when i decided to let it go. I posted screen shots of slow speeds on on social media and ranted them and all that bad stuff just to let my anger out. That it really is UNLIMITED but its not UNLIMITED 4G. After certain usage you'll be stuck with 128KBPS speeds.
I was really upset with that. I cancelled that extra data plan. Saved me $30 a month and soon I'll be switching over to something else.
Well played tmo..
The magic number is updated quarterly. Right now if you go over 21GB in a congested area, you could be prioritized and slowed down.
Sent from my LG-E980 using XDA Free mobile app
Here is the TRUTH! T-mobile is THROTTLING and calling in DE PRIORITIZING to protect the company's ass from an FCC lawsuit. At 21 gigs data speed dies. They say it is during busy times, blah, blah blah, but the reality is, it dies. The problem is that when the unlimited HIGH SPEED DATA users changed to this plan, there were no limits and were advertised as such, "UNLIMITED LTE HIGH SPEED DATA." The ads were on TV 24/7 three years ago. T-mobile got exactly what they set out to do, sign up millions of new customers. Those that try to see T-mobile's SIDE sound like this is an innocent mistake. That T-mobile had no idea what they were doing when they created this data plan and the network would not be able to handle the load. The TRUTH is, at least in my experience, the system had NO issues. It worked unbelievable well and NOT the typical T-mobile inconsistent signal. So, here's the deal, if you purchase something that is clearly stated, "THIS IS WHAT YOU ARE GETTING, UNLIMITED LTE 4G HIGH SPEED DATA," and the company decides they don't want to do that anymore, why aren't the customers compensated? Lower the rate of the plan since 21 gigs is what you are paying for, NOT UNLIMITED. Also, ATT got sued and lost a 100 million dollar law suit for throttling its unlimited data customers. It is only a matter of time before T-mobile is in front of a judge. Bait and switch is still against the law. Calling something a NEW made up word like DE PRIORITIZING does not change the fact customers are being throttled.
The new magic number is 25GB.
Sent from my LG-E980 using XDA Free mobile app
Salvatoreascend said:
Here is the TRUTH! T-mobile is THROTTLING and calling in DE PRIORITIZING to protect the company's ass from an FCC lawsuit. At 21 gigs data speed dies. They say it is during busy times, blah, blah blah, but the reality is, it dies. The problem is that when the unlimited HIGH SPEED DATA users changed to this plan, there were no limits and were advertised as such, "UNLIMITED LTE HIGH SPEED DATA." The ads were on TV 24/7 three years ago. T-mobile got exactly what they set out to do, sign up millions of new customers. Those that try to see T-mobile's SIDE sound like this is an innocent mistake. That T-mobile had no idea what they were doing when they created this data plan and the network would not be able to handle the load. The TRUTH is, at least in my experience, the system had NO issues. It worked unbelievable well and NOT the typical T-mobile inconsistent signal. So, here's the deal, if you purchase something that is clearly stated, "THIS IS WHAT YOU ARE GETTING, UNLIMITED LTE 4G HIGH SPEED DATA," and the company decides they don't want to do that anymore, why aren't the customers compensated? Lower the rate of the plan since 21 gigs is what you are paying for, NOT UNLIMITED. Also, ATT got sued and lost a 100 million dollar law suit for throttling its unlimited data customers. It is only a matter of time before T-mobile is in front of a judge. Bait and switch is still against the law. Calling something a NEW made up word like DE PRIORITIZING does not change the fact customers are being throttled.
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Yep... soon as I hit 21 gigs I get throttled to Dial up speed. I can no longer use video chat with my wife who is overseas. I can't even stream 144p without it buffering.
I average 30-50 gigs per month. When I was on metro I had zero issues. When I switched to this unlimited plan with Tmobile, I had no issues. only 1 time have I ever gone over the 100 gig mark. That was 2 years ago in december, when I was unemployed and reformatted my computer. I used my mobile for all my downloads. the past year has been just streaming music, and videos, and google hangout video chats with my wife.
Right now I can't do anything on my data. it's so slow the speedtest says "network issues" most of the time. Although Ping is 30ms.. and this is regardless of the time of day. even 3-4-5am when the towers are hardly used. low ping (faster ping than comcast), but ridiculous slow speed. and I pay $70 per month for this BS...
I'm contacting some attorneys and seeking to file a class action for violation of net neutrality. And I'm going back to metro (same towers, but I was never throttled and had really fast 4G LTE with Metro. it was faster than my buddies sprint service in my area.
Anyone with an unlimited Tmobile plan that wants to join in a class action PM me.
cocokasper said:
Yep... soon as I hit 21 gigs I get throttled to Dial up speed. I can no longer use video chat with my wife who is overseas. I can't even stream 144p without it buffering.
I average 30-50 gigs per month. When I was on metro I had zero issues. When I switched to this unlimited plan with Tmobile, I had no issues. only 1 time have I ever gone over the 100 gig mark. That was 2 years ago in december, when I was unemployed and reformatted my computer. I used my mobile for all my downloads. the past year has been just streaming music, and videos, and google hangout video chats with my wife.
Right now I can't do anything on my data. it's so slow the speedtest says "network issues" most of the time. Although Ping is 30ms.. and this is regardless of the time of day. even 3-4-5am when the towers are hardly used. low ping (faster ping than comcast), but ridiculous slow speed. and I pay $70 per month for this BS...
I'm contacting some attorneys and seeking to file a class action for violation of net neutrality. And I'm going back to metro (same towers, but I was never throttled and had really fast 4G LTE with Metro. it was faster than my buddies sprint service in my area.
Anyone with an unlimited Tmobile plan that wants to join in a class action PM me.
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Try switching to hspa first. This seems to help me when that happens.