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Has anyone else experienced bad screen burn-in / image retention issues with their Note 2?
I've only had the phone just over 90 days, but I've already got some pretty severe burn-in. I use an app for equities trading several hours every day and after a few months of use, the icons and other parts of the app that remain static are plainly visible at all times on any screen that isn't completely black.
For now to slow it down I've re-themed the app and replaced as many static elements as I could with transparent .PNG files and no text.
Any idea if Samsung will replace the display under warranty for these types of issues? (From what I've been able to find, it sounds like they refused to cover it for the S3, then reversed their position and began covering it for some folks - curious what their policy is now)
Here's an example screenshot - this is a blank white screen. It's MUCH more noticeable in person.
Although I havent had it in my note 2 yet, my galaxy s2 had it. I went in to sprint and they swapped it for me because I had insurance. Didnt pay anything. Goodluck though.
Sent from my SPH-L900 using Tapatalk 2
I had it bad on my S2. The notification bar and active apps icons were visible on all white and blue screens and so was my keyboard. Sprint sent me home said they don't see that as an issue and the phone works fine so as long as it worked they don't care. Samsung on the other had took down notes then asked me to ship it to them. Never got to send though because the lady refused to be without a phone. As of now my Note 2 has been burning in the notification bar again after about a month of use. I think that's why they made the S4 notification bar the same as whatever ur background is.
Sent from my PG86100 using xda app-developers app
Because the damage cannot be reversed, try inverting your screen colors to see if you can get the other pixels to burn in and equalize. I did about 5 minutes of Google research and saw that the blue pixels burn out the fastest, so trying a negative color should burn the rest of them. Inverting colors can be found in Settings --> Accessibility or (in CM10.1) Settings --> Advanced (under device) --> Screen (tab).
smmiller506 said:
Because the damage cannot be reversed, try inverting your screen colors to see if you can get the other pixels to burn in and equalize.
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Thanks for the suggestion..
I'm giving that a try, but I imagine it'll be hard to even out ~3 months worth of 4-6+ hour a day usage..
PoorHomey said:
Thanks for the suggestion..
I'm giving that a try, but I imagine it'll be hard to even out ~3 months worth of 4-6+ hour a day usage..
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Probably, but it is a fix. Your only other option is to let it continue burning out the pixels as before, without inverting the colors, in the hope that you may be able to RMA/warranty the thing. I guess AMOLED screens are known to have this issue. Call up Sprint or Samsung and see what they will do if the problem gets worse.
smmiller506 said:
Probably, but it is a fix. Your only other option is to let it continue burning out the pixels as before, without inverting the colors, in the hope that you may be able to RMA/warranty the thing. I guess AMOLED screens are known to have this issue. Call up Sprint or Samsung and see what they will do if the problem gets worse.
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All monitors will do it, given enough time.
Sent from my SPH-L900 using Tapatalk 4 Beta
Skripka said:
All monitors will do it, given enough time.
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Apparently for Samsung's Amoled displays, "enough time" equals ~90 days of several hour a day usage.
I was aware that the display could suffer from burn-in/image retention, but I had no idea it would happen this badly and this quickly.
New note 2014, and last night I noticed a pixel that wasn't doing what it was meant to be doing, so I ran the typical tests with different colour backgrounds.
This pixel didn't seem to change colour at all, but remained white. Which I thought (after Google research) meant a stuck pixel. So I rubbed at it and did the flashy screen program to try and unstuck it but to no avail.
Now for the slightly weird part... If I leave the screen on a standard colour (like the home screen) the pixel is not that noticeable... until it flashes. Every few seconds or so the pixel will flash a brighter white for a moment before going back to its usual dull white.
Which isn't stuck pixel behaviour that I'd hear do before. It's not mentioned on any of the dodgy pixel behaviour. So I thought I'd ask about it before I try and get an exchange tomorrow! (im working this evening so will have a day to make any fix attempts)
Thanks for any Advice!
nirurin said:
New note 2014, and last night I noticed a pixel that wasn't doing what it was meant to be doing, so I ran the typical tests with different colour backgrounds.
This pixel didn't seem to change colour at all, but remained white. Which I thought (after Google research) meant a stuck pixel. So I rubbed at it and did the flashy screen program to try and unstuck it but to no avail.
Now for the slightly weird part... If I leave the screen on a standard colour (like the home screen) the pixel is not that noticeable... until it flashes. Every few seconds or so the pixel will flash a brighter white for a moment before going back to its usual dull white.
Which isn't stuck pixel behaviour that I'd hear do before. It's not mentioned on any of the dodgy pixel behaviour. So I thought I'd ask about it before I try and get an exchange tomorrow! (im working this evening so will have a day to make any fix attempts)
Thanks for any Advice!
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If you purchased it local to you and it can be exchanged.......I would backup data and then exchange it.
kkretch said:
If you purchased it local to you and it can be exchanged.......I would backup data and then exchange it.
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I bought it online, but from john lewis, and there is a local store. Already have a replacement reserved for tomorrow pickup. Fingers crossed
Help. I havr a screenburn on my lg g4 .
I use the opera browser. And the buttons are visseble while typing.
So i called my provider. They gona replace the device .
But why? this is a new phone uplauding pictures right now
Opera browser
https://onedrive.live.com/redir?res...authkey=!AO32iSIcJ4VDqVg&v=3&ithint=photo,JPG
burn in pictures
https://onedrive.live.com/redir?res...authkey=!AGZGMi2o3waD0wY&v=3&ithint=photo,JPG
https://onedrive.live.com/redir?res...authkey=!AEOft-Uq3x84f9g&v=3&ithint=photo,JPG
[https://onedrive.live.com/redir?res...authkey=!ACZ5r0vDo5AW-oU&v=3&ithint=photo,JPG
That burn in is really bad. It's got to be a problem with your screen, and not common to all G4s or we'd be seeing others complaining by now.
I've seen phones that bad in stores, but their screens are on all the time. How much screen time have you had with Opera running?
Good thing the provider is replacing it!
phineous said:
That burn in is really bad. It's got to be a problem with your screen, and not common to all G4s or we'd be seeing others complaining by now.
I've seen phones that bad in stores, but their screens are on all the time. How much screen time have you had with Opera running?
Good thing the provider is replacing it!
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hmm not that long troug. if i use opera a while not it disappears almost completely.
use it agian 2 minutes. its bck
and restarting my phone does not help.
removing opera does also not help.
if i got my new phone no opera anymore.
I just can't believe that's from Opera alone. There had to be a problem with the LCD in your phone.
I understand if you don't want to risk it by using Opera anymore but I don't think it'll happen with your new phone.
robdgekke said:
hmm not that long troug. if i use opera a while not it disappears almost completely.
use it agian 2 minutes. its bck
and restarting my phone does not help.
removing opera does also not help.
if i got my new phone no opera anymore.
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Lcd on mobile phones normally never get burnins, it's an amoled thingy (samsung phones) and it's an important reason I wont get a note 4 but a G4, so I really hope it was a single defective screen.
Did you try one of the screen retention fix app?
Did you try a factory reset? Call me crazy but it's not normal that a screen burnin doesn't affect white pixels, and it shouldn't do a green stuff, it could be a crazy bug
Sent from my HTC One M9 using XDA Free mobile app
vegetaleb said:
Lcd on mobile phones normally never get burnins, it's an amoled thingy (samsung phones) and it's an important reason I wont get a note 4 but a G4, so I really hope it was a single defective screen.
Did you try one of the screen retention fix app?
Did you try a factory reset? Call me crazy but it's not normal that a screen burnin doesn't affect white pixels, and it shouldn't do a green stuff, it could be a crazy bug
Sent from my HTC One M9 using XDA Free mobile app
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yes i did try all of that.
did not help at all!
i got my replacement phone now. i am happy with it..
still really strange...
I just noticed a burn in My lg g4 also
So now its becoming more common is it
Sent from my LG-H815 using Tapatalk
robdgekke said:
Help. I havr a screenburn on my lg g4 .
I use the opera browser. And the buttons are visseble while typing.
So i called my provider. They gona replace the device .
But why? this is a new phone uplauding pictures right now
Opera browser
https://onedrive.live.com/redir?res...authkey=!AO32iSIcJ4VDqVg&v=3&ithint=photo,JPG
burn in pictures
https://onedrive.live.com/redir?res...authkey=!AGZGMi2o3waD0wY&v=3&ithint=photo,JPG
https://onedrive.live.com/redir?res...authkey=!AEOft-Uq3x84f9g&v=3&ithint=photo,JPG
[https://onedrive.live.com/redir?res...authkey=!ACZ5r0vDo5AW-oU&v=3&ithint=photo,JPG
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Click to collapse
mate this not burn in....This lcd backlight leak .Go to service.
kabirjedi said:
mate this not burn in....This lcd backlight leak .Go to service.
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That's not "backlight leak" or "light bleed" as it's generally called. It's a bad LCD panel.
FYI This is how light bleed on the G4 can look like (It's mine).
I have a new device. So it's solved. But I see more people getting problems with the screen.
That's more likely to be just image retention and not an actual burn in.
Burn in = actual damage since the material gets burnt out than the rest of the other materials in the screen.
Image Retention = the liquid crystals on the LCD haven't fully returned to their original state for the meantime only.
A burn in commonly happens on crt, plasma, oled screens. For the reason that these technologies "burn" a specific material on their screen to produce output. LCD screens like IPS are very less likely to have burn ins but image retention is always possible but not permanent.
rvnlvrz said:
That's more likely to be just image retention and not an actual burn in.
Burn in = actual damage since the material gets burnt out than the rest of the other materials in the screen.
Image Retention = the liquid crystals on the LCD haven't fully returned to their original state for the meantime only.
A burn in commonly happens on crt, plasma, oled screens. For the reason that these technologies "burn" a specific material on their screen to produce output. LCD screens like IPS are very less likely to have burn ins but image retention is always possible but not permanent.
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Click to collapse
So is image retention common, because I've never had this problem until I got the G4 which is my first flagship: every other phone I've had was a budget and never had a problem like this.
I've never had image retention or burn in on any of my LCD phones but have had it on all my OLED/AMOLED phones.
F1Fanatic27 said:
So is image retention common, because I've never had this problem until I got the G4 which is my first flagship: every other phone I've had was a budget and never had a problem like this.
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Click to collapse
LG used this "Quantum Display" of theirs (A modified type of IPS LCD) which had a different arrangement of pixels and whatnots which would have likely been the reason why image retention was much more common on theirs than other manufacturers' IPS displays, but in return.. the color gamut of their display actually expanded in range and also provided less energy consumption.
Same here LG G4 "screen burnes" all the time!!! - previous screens stay faded over current screens, just like on my old plasma TV... WTF???
I don't know what is screenburn but sometimes I see vertical narrow black stripes popping for a second in the same place, any thoughts what this can be? Is that a faulty display or some software bug, anyone had this issue?
What did other people who had this issue?
Now I'm also having it. Own the phone since ~11month. I recognized it 2 weeks ago, researching the problem. Before I though it would be a graphic error.
Have the plan to write LG about my issue. But have rooted the phone the official way. I must lookt at the LG root condition, I think this is still covered by waranty even with root because of HW issue not caused by root.
BR
I had a image retention issues on my screen (few months ago came from service for bootlooping) AND I have bootloader officially unlocked. And they still changed my display. But I live in Finland EU and we have this mandatory 2 years warranty regardless of rooting the device. Only if they can proof that rooting caused the device to broke then its not covered by this mandatory manufacturer independant warranty.
But image retention or bootlooping aint such a case and they replaced my MB and now my screen.
It just shows how **** the G4 is in case of build quality, I have experienced screenburn and I'm after a bootloop issue as well, so glad my OnePlus 3 is coming at Monday. G4 has a great development and thats why I love it I wouldn't buy ever again.
I recently received a refurbished Pixel XL from Google (warranty). The night light mode seems very orange and dark compared to my old one. Is this how it is supposed to be?
No.
The only time I've seen my night light orange was on a custom ROM that I guess had it miscalibrated or using the wrong driver.
Have you tried wiping and updating to the latest firmware yet?
I factory reset and it's up to date. Looks like it's going back.
Sent from my Pixel XL using XDA-Developers Legacy app
Just received a replacement device with the same issue.
Silentoath21 said:
Just received a replacement device with the same issue.
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msimon4 said:
I recently received a refurbished Pixel XL from Google (warranty). The night light mode seems very orange and dark compared to my old one. Is this how it is supposed to be?
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I smell another RMA
Silentoath21 said:
Just received a replacement device with the same issue.
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Can you post a better picture side by side with a device without the tint? This is not a known issue so I'm curious to see it.
Silentoath21 said:
Just received a replacement device with the same issue.
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What is your brightness set at. I can make mine look like that if I turn the brightness down to 25 percent or so. Once my brightness is up to 60 percent or so it looks exactly like the images of it I can find on the web.
It looks different because the camera is not able to pick up the proper exposure, I think its the same as ours. The mode is pretty yellowish/orangish indeed.
ithehappy said:
It looks different because the camera is not able to pick up the proper exposure, I think its the same as ours. The mode is pretty yellowish/orangish indeed.
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I agree, i don't think it is broke.
bobby janow said:
Can you post a better picture side by side with a device without the tint? This is not a known issue so I'm curious to see it.
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Here it is next to a pixel. Both have nightlight on. Changing brightness didn't make it any less orange/amber.
Silentoath21 said:
Here it is next to a pixel. Both have nightlight on. Changing brightness didn't make it any less orange/amber.
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That is exactly how mine looks. There is nothing wrong with your device. If you don't like the way it looks perhaps you best not use it. I only use it for notifications at night and not for reading. It's just too dark to read an article. So it looks like your first return was a waste of time since it's not going to change no matter how many times you RMA the device.
bobby janow said:
That is exactly how mine looks. There is nothing wrong with your device. If you don't like the way it looks perhaps you best not use it. I only use it for notifications at night and not for reading. It's just too dark to read an article. So it looks like your first return was a waste of time since it's not going to change no matter how many times you RMA the device.
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His looks completely abnormal. Mine looks nothing like that. I've taken pictures of it with two different cameras and can't replicate that intense dark Amber.
toknitup420 said:
His looks completely abnormal. Mine looks nothing like that. I've taken pictures of it with two different cameras and can't replicate that intense dark Amber.
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Don't know what to tell you then. Mine looks exactly like his picture. Side by side I can't tell the difference at all. I guess some others will need to weigh in.
Orange Night Light
Has anyone found a solution to this yet besides sending it back, mine had the same issue and the next one they send me was the same way.
Enabling sRGB mode in Developer Options makes Night Light look much less orange on my Pixel XL.
In Android O it gives the option to control the amount of tint you want. On my replacement pixel, the tint isn't as strong as my first one.
Just chiming in, It looks VERY orange to me.
oddly enough after seeing this thread i got three pixels together (from my friends) two XL's and one small to compare them.
The smaller pixel did have a very heavy orange glow compared to both the XL's, but no where close to this.
I have an RMA XL I'm not keeping and sending back, orangeness is identical to my current XL.
Howdy y'all, just to chime in on this for those who are still interested/find this via a search:
I first noticed this on my dad's refurbished xl some time ago, because mine (got it back when the phone first launched) didn't look anything like that.
Just today I got a refurbished xl from Google, and it has the same very orange nightlight.
So it seems that the refurbished ones have this problem, not sure why perhaps hardware issue?
As mentioned, a fix is to enable sRGB in dev option as that makes it look more Amber like it's supposed to, or just turn the nightlight intensity down.
Mainly though I'm curious what is up with this and why the refurbs are different?
dragonboydbboy said:
Howdy y'all, just to chime in on this for those who are still interested/find this via a search:
I first noticed this on my dad's refurbished xl some time ago, because mine (got it back when the phone first launched) didn't look anything like that.
Just today I got a refurbished xl from Google, and it has the same very orange nightlight.
So it seems that the refurbished ones have this problem, not sure why perhaps hardware issue?
As mentioned, a fix is to enable sRGB in dev option as that makes it look more Amber like it's supposed to, or just turn the nightlight intensity down.
Mainly though I'm curious what is up with this and why the refurbs are different?
Click to expand...
Click to collapse
On my refurbished pixel XL when on turn the data saver on and the 1/4 moon looking thing on the phone dims and the data saver turn the top and the bottom orange, not the screen. The screen is dark but not orange.
My new Pixel XL seems to have some light bands down the screen, it is particularly noticeable on a dark grey background. I've tried to take a picture, but it is hard to show up. So, you may be able to see it, may not.
I don't want to RMA because I've had enough of that, so if it isn't right, I'll just return it.
Thanks
My is the same. I dont care.
When it's charging it's a known issue. Unplug and it goes away.
Mine does it all the time.
I wouldn't worry too much and would just enjoy the phone !
gman88667733 said:
Mine does it all the time.
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I can't see anything from that pic. Can you take a picture of it with a dark background.
It is difficult to show with my 6P camera. I can assure you that there are a lot of light bands down the screen and it is very uneven. Considering just getting a Pixel 2 XL instead... Shame really, this is a good phone
gman88667733 said:
My new Pixel XL seems to have some light bands down the screen, it is particularly noticeable on a dark grey background. I've tried to take a picture, but it is hard to show up. So, you may be able to see it, may not.
I don't want to RMA because I've had enough of that, so if it isn't right, I'll just return it.
Thanks
Click to expand...
Click to collapse
I received a brand new pixel XL 128 gb from Google, to replace my 2nd 6p that went bad. When I turned it on, there were light blue lines down the left half of screen and either green or yellow lines down the right side of screen. Called Google. They told me to send it back and they would replace it with another New one. The next day I received a email stating that they had already shipped me a refurbished pixel XL 128gb. I protested, but got nowhere.
The refurbished pixel XL is working ok.. getting excellent battery life. It's rooted with twrp and su & suhide. Passes safety net, and it's certified.
Wow, nice battery.
Decided I'm sending it back for a refund. I can't be bothered to RMA. I went through about 4 or 5 6Ps before I gave up, so I don't want the same with the Pixel
gman88667733 said:
My new Pixel XL seems to have some light bands down the screen, it is particularly noticeable on a dark grey background. I've tried to take a picture, but it is hard to show up. So, you may be able to see it, may not.
I don't want to RMA because I've had enough of that, so if it isn't right, I'll just return it.
Thanks
Click to expand...
Click to collapse
Google replaced my looped 6p with a new pixel XL 128 gb. I opened the sealed box and when I turned it on, there were blue lines down the left side of screen and either green or yellow lines down the right side. I called google, they said to ship it back and they would send me another New one. They lied to me. The next day I received an email stating that they had already shipped me a refurbished pixel XL 128 gb. With nothing else, just the phone. So far the phone is a beast, great battery life and phone is working great. You shouldn't keep a defective phone, it will have no resale value. I was thinking of trading it in for a pixel2 xl 128 gb. But I might not do it. With this new Esim I can't use it on my backup phone. To me that's a drawback.
I apologise for this duplicate post. My Bad
I tried to delete it, erase it, but couldn't find a way to do it.
fiverings said:
With this new Esim I can't use it on my backup phone. To me that's a drawback.
.
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It still has a regular SIM port you can use.
scottjal said:
It still has a regular SIM port you can use.
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Thanks for the info. That's what I would have expected, just had to confirm it. Just just off phone with Fi and they said the same as you.