Droid Inc Possibly Bricked - Droid Incredible Q&A, Help & Troubleshooting

Ok i rooted using unrevoked method and it came with the 2.15 radio update.. i attempted to unroot using this guide http://androidcommunity.com/forums/f75/unroot-your-incredible-36262/
and now my phone has a blank screen however when i press power it vibrates and the led is on when charging and when i hold down the trackball and power my computer picks it up as android 1.0... tried a battery pull
is this fixable?
Thanks!
timinator94

timinator94 said:
Ok i rooted using unrevoked method and it came with the 2.15 radio update.. i attempted to unroot using this guide http://androidcommunity.com/forums/f75/unroot-your-incredible-36262/
and now my phone has a blank screen however when i press power it vibrates and the led is on when charging and when i hold down the trackball and power my computer picks it up as android 1.0... tried a battery pull
is this fixable?
Thanks!
timinator94
Click to expand...
Click to collapse
Tried vol down and power? Will boot into bootloader.

Your phone isn't bricked. Its in debug mode. Pull battery and do volume down + power to see if you can get into the bootloader, if you can you aren't bricked, load up an RUU and you should be good.
Sent from God, who uses OMGB-5.

Not sure as i cant see the screen... I press it and it vibrates... did some more digging and found this-http://forum.xda-developers.com/showthread.php?p=8960978&posted=1#post8960978
would this fix it? would it hurt to try?

Did you try a battery pull? Try that and then volume down and power.

timinator94 said:
Not sure as i cant see the screen... I press it and it vibrates... did some more digging and found this-http://forum.xda-developers.com/showthread.php?p=8960978&posted=1#post8960978
would this fix it? would it hurt to try?
Click to expand...
Click to collapse
Yes if you have an SLCD this is your problem. When you downgrade to 2.1 you have no drivers for your screen. Pull the battery, hold down and then hit power. Set your phone down for 10 minutes or until hboot loads. Make sure that you have this PB31IMG.zip in the root of your sd and then upgrade it. It took a while for my hboot to load. So give it some time. If that doesn't work try booting with trackball and power.

How do I know what kind of screen I have?

and where do i get an ruu?

Good luck with this one guys... lol. I commend you!
Sent from my ADR6300 using XDA App

lol sorry im really new to this

timinator94 said:
and where do i get an ruu?
Click to expand...
Click to collapse
Link: http://forum.xda-developers.com/showthread.php?t=829783
This is the ruu EXE. I dont know quite whether it works for SLCD, but its a resource.

If you recover by loading the PB31IMG in hboot, you'll need to also format your SD card to FAT32 if it isn't already. Might be a slight point of contention if you don't have a USB card reader or another device which can interface the card with a PC.
Might be easiest to run the RUU on a Windows computer. Link above looks perfect, it's the latest.
Download to PC, hook up phone via USB cable and lanuch the RUU program then follow instructs. I despise HTC Sync but in this case, might be easiest to go ahead and load it to your PC before you run the RUU. It'll allow the RUU to function properly (all this all assumes Windows). I'd delete HTC Sync when done if it were me. It can be problematic in other regards.

I am 99% sure that the phone dosent boot past hboot... so the above method wont work correct?

The 2 ways to do it are:
1.) go into hboot and have the PB31IMG already on your SD card. Once in hboot, it should recognize the PB31IMG and you press volume up to load. However, as mentioned it'll likely fail if you have not formatted your card to FAT32 at some point.
2.) Forget about hboot. Pull your batt, replace it and start the phone even though you can't see what's up. You should feel it vibe and in reality it's working, you just can't see anything on the screen due to the lack of drivers as previously mentioned. So hook up phone to USB port on PC and with HTC Sync installed, launch the RUU you downloaded from 3 posts up. It runs on Windows and loads the software to the phone via the USB charging cable.

I have grown tired of these downgrade posts on multiple forums. Instead of writing a "how to" in 50 posts I have made one
You downgraded, welcome to the land of suck.
And OP you phone does boot and works quite well minus the screen. To prove the point boot it up and call it.

OP,
Go with Doug's link. Great description and is using the same files already posted here. Just much better instructs to follow.

Alright thanks trying that now

timinator94 said:
I am 99% sure that the phone dosent boot past hboot... so the above method wont work correct?
Click to expand...
Click to collapse
Follow my earlier post. I posted a link to the zip you need. If you need more help e-mail me at [email protected].

the ruu didnt work error 117... would it help if i uses xp?

Do you have SLCD or Amoled screen? Also, if you used 3.22 you might have to get your own recovery. Download ROM manager from the market and install Clockwork Mod.

Related

[Resolved] I know there's a lot threads about bricked desires but...

More information added in my 3rd post below...
I've searched the forums, googled and tried praying to the smartphone gods and I can't find an answer. Maybe you guys can help.
I downloaded a ruu that got half way through the process when it said I was using the wrong ruu and to instigate the recovery procedure - which I did. Unfortunately the phone didn't go into the white startup screen (the one you get if you hold the return key while turning on) with the recovery option, when rebooted, therefore preventing it's recovery.
The phone has the green charging light when pluged into usb but there is no 'HTC' screen or anything when trying to boot it. Just a black screen. I removed the battery and all I get is a vibration when turning it on and that's it, although on a few occasions the buttons on the bottom of the unit have lit up but to no avail.
Forgive me if the details are vague but it's all I have. I hope someone can help...
Al
Do you have slcd desire and did you use the correct ruu?
Do you have custom recovery ?
Sent from my HTC Desire
elmalote said:
Do you have slcd desire and did you use the correct ruu?
Do you have custom recovery ?
Sent from my HTC Desire
Click to expand...
Click to collapse
I think I used the incorrect ruu; that's why it sent me to recovery mode. I think it's AMOLED which is why I picked the ruu I did but it is a 2.1 phone and I was trying to get to 2.2. I think I used the wrong ruu...
No, I don't have custom recovery.
Thankyou for helping so quickly.
Al
Anyone have any idea? I get the feeling this phone is truely bricked...
Which ruu did you use to begin with? Was it previously branded?
A generally safe way to recover any phone is to flash the froyo ruu, but you may need a goldcard for that. Start the phone in fastboot mode to get the ruu to work.
teppic74 said:
Start the phone in fastboot mode to get the ruu to work.
Click to expand...
Click to collapse
The issue is it won't go into fastboot. Just a black screen when I try to turn on the power. The ruu failed and said it couldn't see the phone and to remove the battery and then power on to recover the original rom - that's when it started not working.
I know how to get the fastboot screen but with this phone the screen will not come on.
The ruu i used was: RUU_Bravo_HTC_Europe_1.15.405.3_Radio_32.30.00.28U_4.05.00.11_release_121865.exe
It was branded to t-mobile and was trying to debrand it. I created a goldcard as well. I have all the drivers needed on my PC but my PC can't see the Desire via USB. USB bricked solutions won't work because I can't get the phone to power up - well the buttons on the bottom light up and the phone vibrates but that's it.
Perhaps my first bricked phone?
Al
don't worry. because of the feedback you are getting (buttons lighting up, green charge light and vibrate on startup), it is not a true brick. it should be recoverable.
edit: try this (edited from here)
(Remember to remove PB99IMG.zip from your GoldCard before copying update.zip)
1. Make sure the update.zip (NOT update.zip.zip!) file is on your goldcard and correctly named.
2. Take the battery out first to ensure the phone is powered off. Then hold vol down and press the power button, and hold vol down for about 5 seconds. That will get you into the bootloader even though you can't see it.
3. Press vol down once. This will select recovery.fastboot is already selected
4. Press the power button once. This will start the recovery.this will start fastboot The phone will vibrate briefly.
4a. plug in your desire into your computer. there should be a *ding* sound from the computer recognising it.
4b. Run the .exe you have downloaded. wait for it to finish. TBH I havent installed an ruu from an .exe before. I presume it is pretty straightforward. after this installs you should be able to reboot your device and be away.
5. Wait 20 seconds or so. Then press vol up and the power button and wait a few seconds. You'll now be in system recovery.
6. Press vol down once to select 'apply sdcard:update.zip'.
7. Press the power button once to start the recovery.
8. After a few seconds press the power button once again.
Click to expand...
Click to collapse
if you don't trust the ruu you have got, I recommend you download a fresh one that suits the screen you have (whether it be slcd or amoled).
Yeah I have tried that but I am downloading another ruu as I type.
The hboot on this phone was 0.75. Can you (or anyone else) recommend a ruu to suit?
Thanks for the input. I'll keep plugging away...
Al
alzone67 said:
Yeah I have tried that but I am downloading another ruu as I type.
The hboot on this phone was 0.75. Can you (or anyone else) recommend a ruu to suit?
Thanks for the input. I'll keep plugging away...
Al
Click to expand...
Click to collapse
Just make sure you know which screen version you have and find a ruu file that has a higher build number then the one that you have installed, if its lower you will get a bootloader error
Hope this help!
Sent from my HTC Desire using XDA App
Ok. The phone isn't bricked but I still have the black screen.
The update.zip didn't work as per here but I have successfully installed ruu:
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed
I still get the BSOD (Black Screen Of Death), though.
Anyone have any thoughts on a ruu I should install or do I need to try a different process? Also, how do I find my screen version? I can't see the screen - is there a prog I can use???
Thanks for the help.
Al
alzone67 said:
Ok. The phone isn't bricked but I still have the black screen.
The update.zip didn't work as per here but I have successfully installed ruu:
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed
I still get the BSOD (Black Screen Of Death), though.
Anyone have any thoughts on a ruu I should install or do I need to try a different process? Also, how do I find my screen version? I can't see the screen - is there a prog I can use???
Thanks for the help.
Al
Click to expand...
Click to collapse
I dont think there is a program to identify them, I read elsewhere that even HTC doesn't have systems to show which IMEIs were shipped with SLCD or AMOLED displays at this time.
ala the SLCD Brick page, have you tried the ruu they provide? http://shipped-roms.com/shipped/Bra...1.00.32U_4.08.00.09_release_137222_signed.exe
the login and p/w are shipped
nzdcoy said:
I dont think there is a program to identify them, I read elsewhere that even HTC doesn't have systems to show which IMEIs were shipped with SLCD or AMOLED displays at this time.
ala the SLCD Brick page, have you tried the ruu they provide? http://shipped-roms.com/shipped/Bra...1.00.32U_4.08.00.09_release_137222_signed.exe
the login and p/w are shipped
Click to expand...
Click to collapse
You, Sir, are my new idol. That ruu did the trick. The desire is now running super fast and is everything I ever hoped for.
A big thankyou to you and to everyone else who helped guide me through this process.
Cheers!!!
Al
Now you've got that ROM the next step is to go to 2.2 (which you can do now or wait for the OTA updates to start again). Just make sure you leave your gold card in (if you had to use one in the first place)
EddyOS said:
Now you've got that ROM the next step is to go to 2.2 (which you can do now or wait for the OTA updates to start again). Just make sure you leave your gold card in (if you had to use one in the first place)
Click to expand...
Click to collapse
I have saved the gold card for just this thing - the phone had a 4Gb card (my gold card) but I use a 32Gb for my music. <n00b>How do I get the phone to 2.2 (do I use another ruu?) and is it worth it?</n00b>
Al
Click on the version number in my signature (it's a link to the full RUU)
Yay!
Nevermind. The phone is updating automatically. How cool is that?
Thanks Eddy.
I have been having 'successful phone upgrading celebratory' drinks so bear with me...
Is it worth going 2.1 -> 2.2?? I seem to recall reading some where that 2.2 ain't all that it's cracked up to be - or am I mistaken?
Cheers,
Al
It's better than 2.1 IMO
EddyOS said:
It's better than 2.1 IMO
Click to expand...
Click to collapse
Thanks Eddy. I am going for it...

[Q] evo wont boot and RUU fails with error

I tried one of the rooting processes today and it didn't work. Now when I turn my Evo on it goes no further than the white HTC screen that you get when you turn it on. When I try to run the RUU it gets a connection error and won't go through. Can someone please help?
Robes1 said:
I tried one of the rooting processes today and it didn't work. Now when I turn my Evo on it goes no further than the white HTC screen that you get when you turn it on. When I try to run the RUU it gets a connection error and won't go through. Can someone please help?
Click to expand...
Click to collapse
If you pull the battery can you get to the bootloader screen? (hold volume down and power button when turning on)
You should be able to do what Greenfieldan suggests. It is possible to work through this issue, so don't fear but it make take a few tries.
Greenfieldan said:
If you pull the battery can you get to the bootloader screen? (hold volume down and power button when turning on)
Click to expand...
Click to collapse
once I get to this screen how do I get the RUU to connect to the phone? I've tried it several times from this screen and nothing is working.
Robes1 said:
once I get to this screen how do I get the RUU to connect to the phone? I've tried it several times from this screen and nothing is working.
Click to expand...
Click to collapse
Thread stalking is fun, I see which thread you are reading, but you may have to reset you phone.
Do you either:
Have a recovery installed (if you aren't sure, then you may not)
have a PCIMG36 on the root of your sdcard, (if you aren't sure then you may not)
Robes1 said:
once I get to this screen how do I get the RUU to connect to the phone? I've tried it several times from this screen and nothing is working.
Click to expand...
Click to collapse
Go in to fastboot and you should see something toward the top that says "FASTBOOT USB", once there run the RUU
SnoopDawg said:
Thread stalking is fun, I see which thread you are reading, but you may have to reset you phone.
Do you either:
Have a recovery installed (if you aren't sure, then you may not)
have a PCIMG36 on the root of your sdcard, (if you aren't sure then you may not)
Click to expand...
Click to collapse
I have a pc36img file on the root of my sd card. It says that it can't open it when i select flash zip from sd card.
Just download the actual ruu from http://forum.xda-developers.com/showthread.php?t=884060. It will be one of the .exe files same version of you had on the phone will prolly work best. Then do what xhausx said and run the ruu file once there. Thanks xhausx btw cause i was confused too.
aclearersky said:
Just download the actual ruu from http://forum.xda-developers.com/showthread.php?t=884060. It will be one of the .exe files same version of you had on the phone will prolly work best. Then do what xhausx said and run the ruu file once there. Thanks xhausx btw cause i was confused too.
Click to expand...
Click to collapse
or download an unrooted version of your software in pc36img.zip format and boot into the bootloader and it will restore your phone to stock if you cant run any ruu
Need Help
I know this is an old thread, but I'm working on an old phone. Hopefully some of you guys are still following this.
My father has an EVO 3D that showed up one day stuck on the white HTC screen. The only remedy was to pull the battery. I thought it would be no big deal to just go into the boot menu and either try and run recovery, or at worst do a factory reset. Both of these options failed. I even made a few attempts at trying from the SD card with a ROM or two. So I downloaded the RUU direct from HTC thinking that would finally take care of the problem. But after connecting up in FASTBOOT mode and running the RUU, it eventually fails when the update gets to the point that it's supposed to restart the phone in bootloader mode. Because at that point the phone just restarts to the white HTC logo again, and the software times out telling me that it can't connect to the device. Any help here other than passing me a trash can Thanks in advance!

[Q] HELP i used a technique to unroot my phone now it wont come on

i used unrevoked3 to root my phone and i never did anything to the phone. no custom roms or anything. Im on Android 2.2 and i used this technique to unroot youtube.com/watch?v=irOD_Kho-Ks and now my phone wont come on. Please help or am i screwed? im a noob to this stuff
You're not entirely screwed. I'm going to say you have an SLCD incredible, and the one in the video is an AMOLED device on 2.1. The RUU you flashed was for 2.1 and the older hboot and radio. Made for the AMOLED. The SLCD is different and so you can't see the screen now. You will need to flash a new RUU.
Here is an SLCD compatible RUU: http://dougpiston.com/files/RUU/bui...and-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip
Rename PB31IMG.zip on root of SD card.
You will have to flash it blind though. So make sure it's charged. Then boot into hboot (Vol + PWR DWN) and wait a few minutes for it to recognize the zip. Then you should be able to press VOL+UP. And this will take a while. Say 5-10 minutes.
Then you should be able to press VOL+UP again, and it will reboot into stock 2.2.
EDIT: And you will need to use a Micro SDHC card reader to put the file on the card. Because you can't see the phone to mount it through USB.
black screen
ok so i question i rooted my phone and installed ultimate droid on it. ran ok but i decided i wanted to go back to stock. i installed a different radio and now my phone turns on but i can't see anything. the screen is black my pc (running windows 7) only reads as a mass storage device for my phone but will not open up as well.Is there any help for me? i can't even boot in hboot
scoobntaz1996 said:
ok so i question i rooted my phone and installed ultimate droid on it. ran ok but i decided i wanted to go back to stock. i installed a different radio and now my phone turns on but i can't see anything. the screen is black my pc (running windows 7) only reads as a mass storage device for my phone but will not open up as well.Is there any help for me? i can't even boot in hboot
Click to expand...
Click to collapse
Try what Brett suggested above....
Sent from my ADR6300 using XDA App
So..... Did anyone get it to work?
its really hard. no luck yet. i dot know how long to wait for everything. i formatted my sd card then put the .zip on there. hopefully it worls
paulwoods1114 said:
its really hard. no luck yet. i dot know how long to wait for everything. i formatted my sd card then put the .zip on there. hopefully it worls
Click to expand...
Click to collapse
THANKS!!!! BRett you saved me about 200 hundred dollars.
brett thank you so much
I was having this issue led would light up phone would vibrate when powering on just no picture thus i did this blind and worked like a gem thank you so much as i am selling this phone and thought i had bricked it before i could ever see any money back from it so thank you much man i owe ya one

[Q] Cannot unroot due to HTC Sync disconnection

Hey guys, pretty much what the title of the thread says. I try to unroot my phone via the HTC sync root, and when I click on the RUU to downgrade the phone, it instantly connects and I get an error message telling me to connect the phone.
Does anyone know how to cure this? It's been driving me crazy for ages now, wish I never rooted my phone in the first place!
Any help would be greatly appreciated! Thanks...
Lol rooting is better than that stock crap from htc.
If it's disconnecting maybe reinstall the drivers. Pretty sure there is another thread around here somewhere.
Swyped...
You can also run the RUU when the phone is in fastboot. Turn the phone off, turn it on again holding the back button and when on the white fastboot screen connect to the PC and run the RUU again
EddyOS said:
You can also run the RUU when the phone is in fastboot. Turn the phone off, turn it on again holding the back button and when on the white fastboot screen connect to the PC and run the RUU again
Click to expand...
Click to collapse
Tried that mate, and now I have a black screen, I think it's bricked it.
I know its turned on though because it vibrates & my pc still recognises it.
Any idea what I do now?
My ROM or RUU whatever its called is... 2.12.110.4 & I'm on T-Mobile.
Meaple said:
Lol rooting is better than that stock crap from htc.
If it's disconnecting maybe reinstall the drivers. Pretty sure there is another thread around here somewhere.
Swyped...
Click to expand...
Click to collapse
I want to unroot because me Desire started acting weird since I rooted. Started rebooting all the time & not full booting up. Had enough of it.
Which RUU did you use? As there isn't a FroYo T-Mobile one chances are you've flashed one for an AMOLED screen and you have SLCD
EddyOS said:
Which RUU did you use? As there isn't a FroYo T-Mobile one chances are you've flashed one for an AMOLED screen and you have SLCD
Click to expand...
Click to collapse
I think this one is the one I tried first...
RUU_Desire_C_Verizon_WWE_2.36.605.1_release_signed_with_driver
Then I tried...
RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed
Been getting the 131 error & 140 error. I don't have a clue on what to do to fix this... As you can tell, I'm totally new to this lol.
Well, the first one wouldn't work at ALL as it's for American CDMA Desires so thank god that didn't work!!
Use this one:
http://www.multiupload.com/LEJCW182AH
EddyOS said:
Well, the first one wouldn't work at ALL as it's for American CDMA Desires so thank god that didn't work!!
Use this one:
http://www.multiupload.com/LEJCW182AH
Click to expand...
Click to collapse
Haha like I said, I'm totally new to this!
Thanks for the link mate, will try now.
BTW, will I need to do a gold card or something?
Didn't work. Got the 131 error again. Arghhh, this is driving me crazy!
To get a froyo desire branded by t-mobile you have to run a special method:
Download these two files:
CustomRUU
2.12.110.2-1.21.110.4_release3uop1mw9unpc376h.zip
1.) Move the ota on your sd card and rename it into "update.zip"
2.) Run the installer. It extracts all needed files into a folder of your choice.
3.) Installer should start script automatically. If not, run "installer.bat" manually.
4.) Follow the instructions to the end.
5.) You are now in fastboot mode. Press power button to get into hboot.
6.) Choose recovery and enter with power button.
7.) If the red triangle shows up, hold volume up button and press power button. Now choose "Apply sdcard:update.zip"
When this operation is finished, you have a desire branded by t-mobile running froyo rom.
Sometimes the phone crashes when you install apps from the market. To fix this do the following:
1.) Turn off the phone
2.) Boot phone into hboot (start it with pressed volume down and power button)
3.) Navigate to "CLEAR STORAGE" and enter it.
This comment wipes the phone (so you loose all data) and resets all settings. After a reboot the market should work.
Translated from this serious german forum:
http://www.android-hilfe.de/anleitu...369-desire-mit-slcd-rebranden.html#post746176
Ah man looks like I'm gonna need a micro SD card adapter...
Is there anyway possible that I don't have to do anything with my SD card & can just use a RUU just to fix it??
lfcjake said:
Is there anyway possible that I don't have to do anything with my SD card & can just use a RUU just to fix it??
Click to expand...
Click to collapse
You have to use an sd card to get your working again, as far as i know.
Even if you want to run a stock froyo rom without any branding, you have to create a goldcard with linux and putting it in your phone, before you can run the ruu linked by eddyos.
And by the way, micro sd card readers aren't that expensive.
MatDrOiD said:
You have to use an sd card to get your working again, as far as i know.
Even if you want to run a stock froyo rom without any branding, you have to create a goldcard with linux and putting it in your phone, before you can run the ruu linked by eddyos.
And by the way, micro sd card readers aren't that expensive.
Click to expand...
Click to collapse
Ok I'll give it a shot & will let you know the results haha.
Thanks for your help mate. Fingers crossed!
Ok can someone do a step by step guide please on how to do this.
I've done the ADB part, but when I'm on the CMD command prompt thing, I type 'adb devices'
And it says list of devices attatched...
And theres nothing there?! No serial or anything! What am I doing wrong? This is driving me insane.
Ok I found out what my serial is.
It's : HT0APPL00658
What do I do now?? Can anyone actually help me please?

Need help repairing frozen HTC Incredible

I need help repairing my dinc. First, let me apologize for the long post, but I wanted to provide as much detail as possible.
My cousin dropped his phone in water and tried to dry it off. I don't know if he tried to turn it on after drying it off. Also, I don't know what attempts he has made to bring the phone back to life, but he has given up and handed the phone over to me. He figured since I am an IT guy and also do hardware repairs I would figure it out.
This is new to me because I've never owned a Smartphone before. He turned off his service on the dinc and used another Verizon phone he had lying around.
I've research different forums for a fix for the past few days, but nothing has worked. I’ve seen posts with similar symptoms, but in all cases they were able to get more functionality from their phone than mine. Also, my issue is related to water and not from a bad ROM upgrade. Here's a summary of things I've already tried:
Dried the phone out with the rice in Ziploc bag trick for 3 days (phone is completely dried)
Reformatted the micro sd card to fat32
Did a system update
Placed PB31IMG.zip into the root of the sd card
md5 checksum: 31bb1611a0fa8197d447c0438426717e​
When I remove or rename the PB31IMG.zip file and hold the down button+power, here is the outcome for the following:
Fastboot: Gives me the following options Bootloader, Reboot, Reboot Bootloader, & Power Dwn
Bootloader takes me back to the main HBoot screen.
Reboot would get me stuck on a continuous loop (stuck on the "HTC Incredible" white screen) and freeze
Reboot Bootloader just takes me back to the Fastboot menu
Power Dwn would do the same thing as the Reboot​
Recovery: does the same thing as Reboot; it would freeze at the white "HTC Incredible" screen
Clear Storage: does the same thing as above
Factory Reset: does the same thing as above
Each time it gets stuck at the white HTC Incredible boot up screen, I would have to pull the battery. Hitting/holding the power button doesn't seem to do anything.
From what I've been reading, I don't think the phone is bricked, since it still turns on, has limited functions, & I can get to the HBoot screen. The only thing I haven’t tried is reinstalling the OS (not sure if the OS is included in the PB31IMG.zip file)? Also, I was going to try to reformat the hard drive (just in case the partition is damaged).
The phone has never been rooted and I am not trying to root/unroot the phone... just trying to repair the phone. The phone has the S-ON.
I have uploaded a 10 min. YouTube video so you can see what I'm dealing with. Any help would be much appreciated. If there is anything you want me to try or anything you want to know that I may have left out, please don't hesitate to ask. At this point, I'm willing to try anything.
www(dot)youtube(dot)com/watch?v=gHXDJl6G2X4
Sorry, I can't post a link to my video so just replace the (dot) with a "."
You need to do an ruu with a PB31IMG.zip.
You can get the ruu here http://pvillecomp.com/?page_id=22
If you ever want to be able to root you need to use the froyo one as gingerbread cant be rooted if your s-on. Just download, rename exactly PB31IMG.zip, place on your sdcard in no folders, make sure its not connected to a computer, then pull battery and replace then boot into hboot (vol down + power) it should automaticly find the file after a couple secs and then prompt you to press vol up to install. Once its done you will be promptet to reboot , do so and if all is as expected you should boot up normally. Note that the first boot will take a long time so be patient, it may seem like it freezes at the boot animation but give it time.
cmlusco said:
You need to do an ruu with a PB31IMG.zip.
You can get the ruu here pvillecomp(dot)com/?page_id=22
If you ever want to be able to root you need to use the froyo one as gingerbread cant be rooted if your s-on. Just download, rename exactly PB31IMG.zip, place on your sdcard in no folders, make sure its not connected to a computer, then pull battery and replace then boot into hboot (vol down + power) it should automaticly find the file after a couple secs and then prompt you to press vol up to install. Once its done you will be promptet to reboot , do so and if all is as expected you should boot up normally. Note that the first boot will take a long time so be patient, it may seem like it freezes at the boot animation but give it time.
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Click to collapse
I ran the RUU program, which took about 10 min to complete. When it finished the update process, it rebooted the dinc, but I'm now stuck on the white htc incredible screen as demonstrated in my video. How long I'm I suppose to wait as this white screen? It seems as if it's frozen, but I'm not sure. Am I missing something?
Should I rerun it or try to run the PB31IMG.zip file? BTW, I grabbed the PB31IMG.zip file from the same site from your link.
HiJacK69 said:
I ran the RUU program, which took about 10 min to complete. When it finished the update process, it rebooted the dinc, but I'm now stuck on the white htc incredible screen as demonstrated in my video. How long I'm I suppose to wait as this white screen? It seems as if it's frozen, but I'm not sure. Am I missing something?
Should I rerun it or try to run the PB31IMG.zip file? BTW, I grabbed the PB31IMG.zip file from the same site from your link.
Click to expand...
Click to collapse
Have you done a logcat?
HiJacK69 said:
I ran the RUU program, which took about 10 min to complete. When it finished the update process, it rebooted the dinc, but I'm now stuck on the white htc incredible screen as demonstrated in my video. How long I'm I suppose to wait as this white screen? It seems as if it's frozen, but I'm not sure. Am I missing something?
Should I rerun it or try to run the PB31IMG.zip file? BTW, I grabbed the PB31IMG.zip file from the same site from your link.
Click to expand...
Click to collapse
So your saying you did the ruu exe with your pc and it compleeded sucessfully?
dmeadows013 said:
Have you done a logcat?
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Click to collapse
No, I haven't. Can you please explain what this is and how it's done? I'm assuming this will pull up the syslog on the phone?
cmlusco said:
So your saying you did the ruu exe with your pc and it compleeded sucessfully?
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Click to collapse
Yes, but let me explain. When I first turned on my phone it would freeze at the white htc incredible screen. The pc would not recognize the device. The HTC Sync program would also not recognize the device.
I pulled the battery and did pushed the down button+power to get the HBoot. Then I would plug in the usb cable and the device is still not recognized. I would have to select the fastboot option, then bootloader a few times before the ruu program can detect my phone. HTC Sync would still not detect my phone.
After the phone is recognized by ruu I ran the program. I can see a black screen on my phone with big white HTC letters. Then I would see a green scan bar running. The ruu program completed and the phone rebooted. I hit the "finished" button on the ruu program and exit.
The phone rebooted and got stuck on the white htc incredible screen. I waited for 15 mins and it's still stuck on the same screen. If you watch my video, you can see exactly what I'm talking about. I've tried re-running the PB31IMG.zip file, but it's not working.
Any other ideas? You think the partition is damaged or the phone is bricked?
Ok I watched the video. My only other sugestion would be to try and root it with unrevoked so you can get the custom recovery, wipe everything from in recovery, and then try flashing a custom rom such as jermains rooted gingerbread+ rom. If that dosent work i would say there is some type of hardware failure.
cmlusco said:
Ok I watched the video. My only other sugestion would be to try and root it with unrevoked so you can get the custom recovery, wipe everything from in recovery, and then try flashing a custom rom such as jermains rooted gingerbread+ rom. If that dosent work i would say there is some type of hardware failure.
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Click to collapse
When I root it with Unrevoked, can I use the online method where I log on to their site or does matter?
Can I still root the phone even though HTC Sync does not recognize my phone? Yeah, someone from another forum suggested it might be a hardware issue from the water. If my cousin turned the phone on while it was still wet, he could have shorted out some circuits on the motherboard. I told him what he should do if it ever happened to him next time.
Thanks for helping me out!
HiJacK69 said:
When I root it with Unrevoked, can I use the online method where I log on to their site or does matter?
Can I still root the phone even though HTC Sync does not recognize my phone? Yeah, someone from another forum suggested it might be a hardware issue from the water. If my cousin turned the phone on while it was still wet, he could have shorted out some circuits on the motherboard. I told him what he should do if it ever happened to him next time.
Thanks for helping me out!
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Click to collapse
I wasnt aware there was an online method. I'm not sure if unrevoked will work or not but i know you have to uninstall htc sync before you use the downloadable method. Its a pretty simple process and worth a shot. Hardware failure is verry possible though, especially if it was turned on wile still wet. Even if it wasnt turned on wet it probably got droped in the water wile on possibly causing a short right away.
cmlusco said:
I wasnt aware there was an online method. I'm not sure if unrevoked will work or not but i know you have to uninstall htc sync before you use the downloadable method. Its a pretty simple process and worth a shot. Hardware failure is verry possible though, especially if it was turned on wile still wet. Even if it wasnt turned on wet it probably got droped in the water wile on possibly causing a short right away.
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Click to collapse
That's my bad; it's like 2am now and I was thinking about something else. I had to download the unrevoked3 program and run it. You're right, I had to uninstall htc sync. I was unable to use the program because it wanted me to enable usb debugging mode, which I am not able to do with my phone in its current state. It could not detect my device.
Someone from another forum stated that after watching my video, he noticed that the image I flashed contained a VZ radio. He said he's heard of cases where users were waiting up to 2 hours in the htc incredible screen before the update is complete. This seems like a very long time, but I'm willing to try.
He wanted me to make sure my phone is fully charged. Then he wants me to run the update in the bootloader and just let it sit. He says it may take up to 2 hours. He said if it doesn't work then it's a hardware related issue caused by the board getting shorted out.
Thanks for all your help!
HiJacK69 said:
No, I haven't. Can you please explain what this is and how it's done? I'm assuming this will pull up the syslog on the phone?
Click to expand...
Click to collapse
You need to have adb installed. If you don't, google how and there are many in depth tutorials. Then, once adb is installed, cd to your adb directory in terminal/command prompt and type ./adb logcat.

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