HTC Sense Messages Application?? - EVO 4G Q&A, Help & Troubleshooting

My wife's EVO is getting really slow when using the stock Sense Messages Application. She has thousands of texts... I've tried everything to try to delete them but the application keeps crashing in the process. I've even gone to the Applications menu item to the Messages Application and cleared data. It told me that all the data would be erased. I went back into the application and they are all still there.
I need to get this thing cleared out... Why is it so difficult? How do I delete them?
I'm thinking my only option is to do a factory data reset. I've searched google and this forum and haven't found any answers but a lot of people with the same problems.
I'm getting scared cause she came from an iPhone and she's starting to regret it.

Mine crashed also, at least it wouldn't let me open pictures.
Just for giggles try downloading handcent from the market and see if it will let you delete the messages.

generalExpert said:
My wife's EVO is getting really slow when using the stock Sense Messages Application. She has thousands of texts... I've tried everything to try to delete them but the application keeps crashing in the process. I've even gone to the Applications menu item to the Messages Application and cleared data. It told me that all the data would be erased. I went back into the application and they are all still there.
I need to get this thing cleared out... Why is it so difficult? How do I delete them?
I'm thinking my only option is to do a factory data reset. I've searched google and this forum and haven't found any answers but a lot of people with the same problems.
I'm getting scared cause she came from an iPhone and she's starting to regret it.
Click to expand...
Click to collapse
try "sms Manager" from the market.. works great on my evo..

OK, I figured it out. There must be a timer that the application uses which alerts to forceclose because the app is not responding. However if I hit "wait" over and over it will eventually delete what I want.
I don't know why it's taking so long to delete a thread of texts... A thread of just 200 texts can take like 5 min to delete.

that is AOSP/Android as a whole is glaringly terrible. IOS and even my BB curve could delete months of texts extremely faster with terrible os and hardware
generalExpert said:
OK, I figured it out. There must be a timer that the application uses which alerts to forceclose because the app is not responding. However if I hit "wait" over and over it will eventually delete what I want.
I don't know why it's taking so long to delete a thread of texts... A thread of just 200 texts can take like 5 min to delete.
Click to expand...
Click to collapse

xlGmanlx said:
that is AOSP/Android as a whole is glaringly terrible. IOS and even my BB curve could delete months of texts extremely faster with terrible os and hardware
Click to expand...
Click to collapse
I would definitely disagree with android being "terrible". This problem could be directly related to htc sense/messaging app, or who knows what. I highly doubt this is related to the OS itself. I guess I could be wrong though.

try it on any AOSP rom, pretty sure its a function of the OS, could be wrong
generalExpert said:
I would definitely disagree with android being "terrible". This problem could be directly related to htc sense/messaging app, or who knows what. I highly doubt this is related to the OS itself. I guess I could be wrong though.
Click to expand...
Click to collapse

I have the same issue on my evo, but if I just wait it out it eventually deletes them. My friend has a hero and it took him 4 hours to delete several thousand texts...I'm curious why it takes so long.
Also I was terribly annoyed by how laggy the stock messaging was, so I tried handcent, and that was just as laggy. Then I tried chompsms and it runs a bit faster. Plus it's customizable so you can make it look however you want it to

If her phone is rooted you can use this option.
The fastest way to delete messages granted this will delete every message you have but it works.
use root explorer or
es file explorer and in the setting go to root options and have root explorer checked. ( you need to have a rooted phone to do this.
go to the root of the phone you will have many folders called data, sys, system, etc.
navigate to
data/data/com.android.providers.telephony/databases
in that folder you will see a
mmssms.db
this has MMS and SMS. now you can delete it or move it to the SD Card just make it so its not in that directory any more.
Now reboot the phone and every text and pic mail will be gone as if you deleted it.
Hope this can help some of you.
On another note this can also be away for you to restore all your messages. just take the old mmssms.db file and replace it and reboot the phone and all your texts will be restored.
Reason why it take so long is because it has to rewrite a database when each text is deleted so lets say you have 3 texts this is what it will do.
delete the first text
write a new database
delete next text
write a new database
delete last text
write a new database
it does that to every text.
hope this helps someone if not you all.
enjoy.
DC13

WOW. Thank you for all that information. Completely makes sense.

dc13 said:
If her phone is rooted you can use this option.
The fastest way to delete messages granted this will delete every message you have but it works.
use root explorer or
es file explorer and in the setting go to root options and have root explorer checked. ( you need to have a rooted phone to do this.
go to the root of the phone you will have many folders called data, sys, system, etc.
navigate to
data/data/com.android.providers.telephony/databases
Click to expand...
Click to collapse
Ok, I know you said to use those two apps but I tried to look in that data folder with Astro and there was nothing inside...
Does Astro not work for this?

No astro does not. ill pm you when i get home of a app that works sorry it wont be sooner.

Related

[Q] Deleting Text Messages Sucks. Solutions?

I have about 13k text messages stored on my EVO and need to clear them. Don't really wanna do a reset or NAND restore b/c i'm outta practice and would probably find a way to break something.
anyway, does anyone know where texts are store internally? attempting to delete them via Handcent and HTC messaging app creates FC and kills my phone.
any help is appreciated.
thanks.
hp.
Sms backup and restore in the market will let you delete everything in one shot if that's what your trying to do.
Sent from my PC36100 using XDA App
i know this is a huge bump, there are other similar topics but this was the easiest for me to find.
Looks like the official gingerbread update from sprint lets you delete messages A LOT faster than froyo.
Just put my phone into airplane mode and turned off the screen timeout so i could delete a 500+ message plus conversation. it took like 3 seconds.
THANK YOU HTC.

Anyone have Handcent delete all your messages for no reason?

I had a ton of text message threads in Handcent.. Just rebooted my phone like I do all the time. And all of a sudden they were gone! I tried to do a data restore from Titanium but that never seems to work for texts
Not the end of the world.. Just curios as to why it happened..
I have read before that sometimes HC will FC if too many messages are present on a thread, I guess this could be qualified as another side effect for a database that has become way too large for HC to handle.
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Just noticed my saved wireless networks are gone after the reboot as well....
Sent from my PC36100 using XDA App
thenags said:
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Click to expand...
Click to collapse
I can't help you with the root cause of the problem - I've never had it happen to me but a couple of friends have (all msgs wiped).
If the messages are missing from Handcent, they will also be missing from the stock app - there's no difference because the messages are (or should be) in the same place and you're just choosing to view/send them with Handcent or the stock app (or another of your choosing).
I CAN, however, help you try to minimize the effects of this happening in the future, as well as keep multiple records of your SMS...
I use two apps, together. The first one, called SMS Backup & Restore, by developer Ritesh Sahu has been a god send for me. You can backup all your messages and restore them, fully - it even gets the conversation threads in the right order by date upon recovery. In addition to manual backups, you can schedule backups.
While backing up is fast, I have to warn you that deleting all current messages (if you have a lot) and restoring them can take time. Restoring them, however, shows you a status bar so you can track its progress while deleting them just says "deleting" and you never know how long it will be. (The same dev also has a sister program for phone call logs - it's lightning fast and just as reliable/effective).
The other app I use is called "SMS Backup" by dev Christoph Studer (if you have trouble finding either of these in the market, look them up by searching for the dev's names). What this app does is work quietly in the background to send / upload your SMS to your Gmail. You can set which label you want to apply to them in Gmail, and then in Gmail set a filter to have them skip right over your inbox. This app also lets you have them appear as read when they are uploaded. All in all, you never even realize it's working and your Gmail will never be the wiser, until you have to refer back to an old SMS - maybe a phone number or address or some other vital info sent to you over text... and you can just go and find it at that time safely recorded in your Gmail.
I hope that helps!
Best of luck. If you're having trouble beyond disappearing texts, you may have other more serious underlying issues...
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
thenags said:
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
Click to expand...
Click to collapse
who will do backups on a regular basis? folks that have lost data in the past. the more significant the loss, the better their backup habits.
i do backups. it seems the previous poster does. heck, i bet you start doing backups too.
the more you work with technology the more likely you are to ensure that your important data is at least duplicated. things like pictures, audio, video, text should be considered. this goes for desktops, laptops, netbooks, phones, etc. if it stores data, runs an OS and a users interacts with it...it will fail eventually.
sms backup works quite nicely. i found it after i lost my text messgs once.
I run Titanium every single night by schedule and nandroid every other night. I also have automated backups on all my PC's. But I send and recieve at least 1000 texts a day.. So when my texts randomly delete themselves at 5pm.... A backup made at 2am does me no good for my text messages....
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
I back up all of my texts to my gmail, makes for great searching!
DraginMagik said:
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
Click to expand...
Click to collapse
Where is the option to backup every X hours? I've been through the settingss several times and don't see it
I've been using Handcent for 1.5 years now with no issue but just saw this with a customer who has the Thunderbolt. All messages are gone and she was not on the latest version which is 3.9 now. I've got 3.82 on my Evo so I'm going to leave it there till I know what's going on with this.

[Q] Issues with sms.

im having odd issues with texting..
On using either the standard text app or handcent.
-When i open the program it takes 10-20 seconds to load.
-Clicking on a thread sometimes results in a completly different thread to open
-Sometimes threads take upwards of 20-30 seconds to open.
-When a text is received it takes 10-15 seconds to be able to reply or even use the phone.
Ive tried reflashing, wiping dalvik.
Fresh 3.4.0.1
Netarchy 2.6.32.15
PRI 1.77_003
PRL 60671
Do you have a bunch of text history on your phone? I found that if I have a bunch of stored texts, it slowed down the messaging app.
Sent from my Cm6 Evo using XDA App
Yeah, i nearly never delete my texts. why should having a bunch of text slow down the program. this seems like something that should be resolved...
That sort of thing is a problem on pretty much every phone. If you want to resolve it, clear out some texts. If you think about it, it makes complete sense why it slows everything down. It's because the messaging app tries to load as many messages into memory as it possibly can, since it doesn't know if you're gonna go and try to look at an SMS from forever ago. Just like having a bunch of crap on your computer slows it down, same thing with a smartphone.
Sounds like the cache is gigantic...clear the cache from the applications menu, or delete some messages.
think of it this way.... we are carrying a flaghip phone for a company who is in the running for dominating the market. The average user does not delete their texts nor would they know how to.
This is an issue regarding both cache and application.
the resolve for this would create a simple script to archive texts for each user and archive each user past a page.
If indeed it is of course a text issue.
Deleting texts is for cheats and whores. i save all of mine to throw it in their face.
or is it more of an issue that the sprint developers cannot find a legitimate reason to push the text msg file to the sd card to help quicken the phone.
prior to me using an android based phone, texting was my addiction. Now, its a hassle. in the age that twitter and fb status breaks free, dont you think txts should be common place?
in the age that twitter and fb status breaks free, dont you think txts should be common place?
Click to expand...
Click to collapse
No, you should be using trillian or google talk by now, texting is for children.
You should write HTC a strongly worded letter for them to fix this outrage that every other smartphone ever has.
jesuspgt said:
No, you should be using trillian or google talk by now, texting is for children.
You should write HTC a strongly worded letter for them to fix this outrage that every other smartphone ever has.
Click to expand...
Click to collapse
i dont want to port my number to GV i like having two seperate numbers as it is.

[Q] How do you delete HUGE text threads!?!?!

i have been lazy and got behide on text messages and now i have a couple really big threads some around 900 and another around 1200 and the biggest at 4500 text messages! I currently use handcent and ever time i try to delete it the phone locks up and takes forever to complete if it dosent freeze first, I have done some searchin around and there are a few apps people reccommend but they all tend to have the same outcome of freezing up, and found that just Android in general is just really poor at completing this task, and some say that its just HTC sense and not really android..but does anyone one kno how to delete very large text threads???
I would try settings>applications>manage applications and clear cache and data. This will wipe the entire application and leave you with a clean slate.
MBeattie said:
I would try settings>applications>manage applications and clear cache and data. This will wipe the entire application and leave you with a clean slate.
Click to expand...
Click to collapse
just tried that, and nope that doesnt work...i wiped data on messages and on handcent and it did nothing
There is an ADB method out there somewhere. Look for it. Google something like "xda android delete all sms adb"
However if you have locked messages and want to keep them (as I did last week), what I did was put my phone on charge overnight, airplane mode, and deleted them. It took about 45 minutes to delete 7k messages.
exSD said:
There is an ADB method out there somewhere. Look for it. Google something like "xda android delete all sms adb"
However if you have locked messages and want to keep them (as I did last week), what I did was put my phone on charge overnight, airplane mode, and deleted them. It took about 45 minutes to delete 7k messages.
Click to expand...
Click to collapse
the adb/root explorer way would delete all of your messages, not just some.
It is done by deleting the file located in /data/data/com.android.providers.telephony/databases/mmssms.db
freeza said:
the adb/root explorer way would delete all of your messages, not just some.
It is done by deleting the file located in /data/data/com.android.providers.telephony/databases/mmssms.db
Click to expand...
Click to collapse
trying this one now.......
BAttitude7689 said:
trying this one now.......
Click to expand...
Click to collapse
NOPE! that didnt work either, I even rebooted and still had all the text messages there..
Sounds like your doing anything you can. If its not too hard for you, wipe the entire ROM and set it back up. My normal setup time on a new ROM is max 5 minutes after flash. I'm thinking that might work.
BAttitude7689 said:
NOPE! that didnt work either, I even rebooted and still had all the text messages there..
Click to expand...
Click to collapse
Now that's odd. That is the exact way I delete all my messages every month to avoid the freezing you're talking about and it works for me....
You should try the following.......
-Boot into recovery
-Mount /data (if you're using Amon_RA 2.2.1, just go to the mounts section and mount data)
-Launch adb shell
-navigate to /data/data/com.android.providers.telephony/databases by doing:
--cd data
--cd data
--cd com.android.providers.telephony
--cd databases
--rm mmssms.db
-navigate to /data/data/com.android.mms/cache by doing:
--cd ..
--cd ..
--cd com.android.mms
--cd cache
--rm *
-Reboot
Very strange that deleting and rebooting from within Android doesn't fix it. It does for me.
make sure you hit force delete (handcent - wipes both area's mms.apk and app)as that has better results. This is an android wipe issue and its embarrassing how long it takes. on my BB or my old iphone i could do it in seconds
BAttitude7689 said:
i have been lazy and got behide on text messages and now i have a couple really big threads some around 900 and another around 1200 and the biggest at 4500 text messages! I currently use handcent and ever time i try to delete it the phone locks up and takes forever to complete if it dosent freeze first, I have done some searchin around and there are a few apps people reccommend but they all tend to have the same outcome of freezing up, and found that just Android in general is just really poor at completing this task, and some say that its just HTC sense and not really android..but does anyone one kno how to delete very large text threads???
Click to expand...
Click to collapse
Just delete the thread through the messaging app. Leave it sit for a while, up to an hour or so, and dont touch anything. Just let it do its thing. If you try to do anything else, it will FC and wont work. You just have to let it sit.
BAttitude7689 said:
i have been lazy and got behide on text messages and now i have a couple really big threads some around 900 and another around 1200 and the biggest at 4500 text messages! I currently use handcent and ever time i try to delete it the phone locks up and takes forever to complete if it dosent freeze first, I have done some searchin around and there are a few apps people reccommend but they all tend to have the same outcome of freezing up, and found that just Android in general is just really poor at completing this task, and some say that its just HTC sense and not really android..but does anyone one kno how to delete very large text threads???
Click to expand...
Click to collapse
You're doing it. You can go from the main messages menu push and hold on a contact and click force delete, or menu and do a batch delete. The phone freezing is normal because it deletes them basically 1-3 at a time, so it take a little bit. So just be patient and try not to let them pile up next time . And speaking from experience here.
auto delete works wonders
What is this?
aimbdd said:
auto delete works wonders
Click to expand...
Click to collapse
Disregard.....didn't mean to go O/T.
xlGmanlx said:
What is this?
Click to expand...
Click to collapse
it's a feature that auto-deletes your apps.
Sent from my PC36100 using XDA App
xlGmanlx said:
What is this?
Click to expand...
Click to collapse
Probably the auto delete function for HTC MMS.apk. Deletes messages after a certain set number or something.
How does that help with deleting SMS threads?
thedudejdog said:
it's a feature that auto-deletes your apps.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
xlGmanlx said:
How does that help with deleting SMS threads?
Click to expand...
Click to collapse
that's like saying, "how does changing my oil help me swap out my blown engine?"
it avoids the problem all together
Sent from my PC36100 using XDA App
It will keep it from happening again. It deletes the oldest messages in a thread when it reaches a limit you set. Almost all messaging apps have it.

Too many SMS now messages won't work!

Hi all,
Having looked around I don't see anyone with the same issue as mine with regards to SMS.
I just got a new Nexus 2 days ago, and got the 4.0.4 update by doing the clear cache thing. All good.
I installed SMSBackup+ and started to restore all my text messages. Now I have about 21,000. Honestly I have no idea how I have that many, its possible some are dupes or something, I really don't know. But basically I left it to restore them overnight and woke up this morning with all my messages restored. Lovely.
But now, I tried to send a text to someone and it just froze. I quit to the home screen, went to go back to the message app but it just sits with a black screen doing nothing.
I presume its got something to do with it trying to load all the messages for the first time or something like that but I'm a bit gutted that it can't handle it. My old Galaxy S could handle them all with ease.
Is this a known issue on the GNex or am I asking too much with the volume of SMSs??
I'm a bit gutted if I've bought this brand new state of the art phone and it can't handle what my two year old SGS could!
It might have been the case that a couple of messages were corrupt. Try clearing the sms data and restoring again but only blocks at a time. If that doesn't work the messaging app might have an issue since your now running ics.
This could be an issue that hasn't been explored as your not the average user. I for 1 limit my messages at 200 a contact.
Sent from my Galaxy Nexus using Tapatalk
Thanks RT, but its so slow/congested it won't let me delete them either! I tried by going into the message app and choosing delete threads.
It loads every time I reboot the phone but if I do anything on it at all, it just shows me a black screen.
On first load I can see all the messages, but if I go into one of them, even one that is only 2 threads long, it just freezes on me.
Any idea how I can delete the SMS data without going through the message app?
Or am I staring down the barrel at a factory reset? (this isn't the end of the world as I only got the phone yesterday and haven't really installed anything yet)
Right then,
So instead of trying to do something with the stock message app to delete the sms messages, I downloaded delete old messages app and ran that before loading up the stock message software.
I think the next time I restore them I will try and put the 200 cap on them like my SGS did (I thought this was a limitation of the phone not an actual setting that I could adjust! I presume I'll find it in the stock SMS settings somewhere?)
Thanks for the help RT.
I've had that issue since froyo. anytime I restore thousands of texts, the messaging app just hangs. On the rare occasion it'll come to life but for the most part unusable. only solution seems to be to restore a small portion of your texts or have a blank slate
Sent from my Galaxy Nexus using xda premium
Quit being so popular. Too many SMS.
I made a second label in my GMail I call SMS Backup and every few weeks I'll change my backed-up messages from SMS to the Backup label so when/if I wipe and restore, it doesn't pull in all my messages. If I need anything, I can easily search for it.
wheelerruss said:
Right then,
So instead of trying to do something with the stock message app to delete the sms messages, I downloaded delete old messages app and ran that before loading up the stock message software.
I think the next time I restore them I will try and put the 200 cap on them like my SGS did (I thought this was a limitation of the phone not an actual setting that I could adjust! I presume I'll find it in the stock SMS settings somewhere?)
Thanks for the help RT.
Click to expand...
Click to collapse
To delete your messages / settings go into the sms app under Settings-Apps and clear all your data.
Yes you find the sms limit setting in the general setting within the sms app.
Sent from my Galaxy Nexus using Tapatalk

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