Develop Bugs

[Q] Locations Problem (no maps)

Hi,
I've had a problem with the Locations app since receiving the Desire HD. Basically no map details appear, just a yellow background with my location pin pointed, the apps controls in the top left and right corners. If I zoom out all the major towns/cities are displayed (UK) but zooming in, moving around etc produces nothing .. no map details at all, just the same yellow background.
I've tried re-installing the app, deleting and downloading the UK map, clearing the data/cache without luck. Google Maps works fine but it would be nice to have the offline Locations working too. Anyone have any ideas/suggestions?
Cheers

You need to download the maps on your sd card from the application. when you open the map press menu then upgrade from there you should be able to choose your country then download the map.

Thanks for the reply but I already had tried that with no luck. I had no problems downloading the map and it's there on the SD card OK but Locations still fails to 'load' any details/map data.

monkey-tennis said:
Thanks for the reply but I already had tried that with no luck. I had no problems downloading the map and it's there on the SD card OK but Locations still fails to 'load' any details/map data.
Click to expand...
Click to collapse
I've got the same problem too!!!! only get a yellow map! no detail or anything!

Same thing has happened to me after the recent OTA update.

tommysdad said:
Same thing has happened to me after the recent OTA update.
Click to expand...
Click to collapse
Anyone else seem to be suffering from this or got any suggestions?

Hi,
The map is saved under \SD card\.data\navigator\data\maps
and name as xxx.cmap
If there is no map saved in SD card, it will use online map mode(like Google map)
Go Locations>Menu>Upgrade>Map to download map again
monkey-tennis said:
Hi,
I've had a problem with the Locations app since receiving the Desire HD. Basically no map details appear, just a yellow background with my location pin pointed, the apps controls in the top left and right corners. If I zoom out all the major towns/cities are displayed (UK) but zooming in, moving around etc produces nothing .. no map details at all, just the same yellow background.
I've tried re-installing the app, deleting and downloading the UK map, clearing the data/cache without luck. Google Maps works fine but it would be nice to have the offline Locations working too. Anyone have any ideas/suggestions?
Cheers
Click to expand...
Click to collapse

Thanks for the info but i've checked that the map is on my SD card and it is. I've also emailed HTC and they said do a hard reset. Which I had already done and its made no difference. Still just a yellow map and if I try to set directions it cant find any address I type!!!!!!!
Sent from my Desire HD using XDA App

Have you tried to re-instal the Locations app? From Settings > Locations > Reinstal

olivierlee said:
Have you tried to re-instal the Locations app? From Settings > Locations > Reinstal
Click to expand...
Click to collapse
yeah..I've tried everything but getting nowhere fast....would really like to use this app!!!!!

Hi, please try to delete all files from \.data\navigator\Data\Temporary
and launch it again
and disable all network connections to see its go onboard or online map
andybrumz said:
yeah..I've tried everything but getting nowhere fast....would really like to use this app!!!!!
Click to expand...
Click to collapse

Hi csimduke.
Ok I deleted the files you said but still no joy..... maybe I'm thinking this app should be doing something it can't !!!!!
Can someone post a screen shot of the app running so I know what I'm aiming for.
Thanks for your help on this.
OK.....SCRATCH THAT.....CSIMDUKE IT WORKED......forgot to reboot the phone. Now its working. Thanks for your help. Now I'm one happy DHD owner......
Sent from my Desire HD using XDA App

That's got it
THANKS DUDES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Can someone please help me????
Whilst trying to solve what was the original problem in this thread i have managed to delete my UK maps file (yes, i know).
I have tried to re-install the locations software but it did not solve my problem.
When i try to activate the app it either:-
1) Gives me a message saying "storage card space required - to use this application, you must have at least 15mb storage card space. Please reserve 15mb space and try again later".
or
2) Loads up with a white screen and the message "No Locations".
I have no idea what the first one means or how to do this!!!
When the second thing happens i cannot download any more maps as i have a white screen, the licences does not sync either.
Please help somebody!!!
Right, After emailing HTC, i performed a hard reset - no joy. I then formatted the SD card with better results. I have now installed the Locations software but at the moment i am struggling to download the maps - i have the option to but the download seems to take ages and then mysteriously stops most of the way through. If anyone can help it would be appreciated.

Hi, is anyone able to download maps for Japan? Thanks.

That's great! It solved the same problem of mine.

My problem
I have a similar but more extreme problem. Some background: I purchased a DHD in south africa and travelled back to the uk to visit for a week. Locations app was working in SA and in zurich (my connection point). Upon arrival in the uk I connected to my parents wifi and updated some apps, one of which was google maps. From then on HTC locations has not worked, ie neither stored maps (south africa or uk) or maps accessed via data connection will not display, just a black screen with road and compass icons. It runs really slow and often present with a force close message or the not enough space 15mb message, after which all license info disappears ie going to upgrade results in blank menus for a while. I have tried reinstalling maps and locations app with same result. HTC suggest a hard reset ("turning it on and off again"). It is running froyo and awaiting gingerbread update, probably due to it being a SA imei. I am reluctant to lose a lot of data for unsure results and would like to hear of possible reasons for this fault before I do so. Does anyone have ideas what is going on and how to cure this problem?
I can live without locations but i do like footprinting places I have been so it is not the end of the world but it would be nice.

[Q] Navigation / Maps / Data

Hi all,
I'm going on holiday to South Africa and would like to use my DHD for navigation whilst I'm there however I don't want to incur any data charges if I need to download the maps. I've read on some places that you can pre download the maps somehow, how do I do this ?
Thanks,

Firstly, remember that you have to pay for navigation...
What you do is load Locations, then press "Show on Map" at the top.
Then press the menu button and select "Upgrade"
Then move to the Navigation tab (2nd one) and select South Africa and pay for however long you need it for. It should then download the map and everything it needs in advance.

You can download them from the phone, but there is a charge. IIRC around $6.99 for 3 month usage.

dazultra2000 said:
Firstly, remember that you have to pay for navigation...
What you do is load Locations, then press "Show on Map" at the top.
Then press the menu button and select "Upgrade"
Then move to the Navigation tab (2nd one) and select South Africa and pay for however long you need it for. It should then download the map and everything it needs in advance.
Click to expand...
Click to collapse
Thanks for all this information. I think I might be confusing myself, you have mentioned "Locations", I thought this was an app to find restaurants etc. however I've opened it now and noticed that you can navigate using it, what is the difference between this navigation software and the Google Maps Navigation software. I was under the impression the Google Maps Navigation software was free or am I getting them mixed up.
When I load "Locations" I see "Powered by Route 66" everywhere ?

Google maps is free, but downloads the maps as you go - therefore, data costs would be incurred.
Locations is HTC's own navigation app, which pre-loads your maps but you have to pay for the navigation (though regular maps are free).

dazultra2000 said:
Google maps is free, but downloads the maps as you go - therefore, data costs would be incurred.
Locations is HTC's own navigation app, which pre-loads your maps but you have to pay for the navigation (though regular maps are free).
Click to expand...
Click to collapse
You have to pay for voice navigation, although you could download the maps before you leave and get a short term subscription eg one month for cheap.
You can get directions without voice free though. Just gotta download the maps.
Sent from my Desire HD

dr.m0x said:
You can get directions without voice free though. Just gotta download the maps.
Sent from my Desire HD
Click to expand...
Click to collapse
Directions, yes, but not turn by turn navigation. Might as well print directions off from full Google maps...
Sent from my Desire HD using XDA App

dazultra2000 said:
Directions, yes, but not turn by turn navigation. Might as well print directions off from full Google maps...
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Except if you do that you wont get a real time updating display showing your current location, and the directions won't update themselves when you make a wrong turn.

So can not we use any navigation apps in a different country to guide us as free with Android liek TomTom or IGO My Way (as I am using free in Iphone and only drains GPS data no romaing)?

eozen81 said:
So can not we use any navigation apps in a different country to guide us as free with Android liek TomTom or IGO My Way (as I am using free in Iphone and only drains GPS data no romaing)?
Click to expand...
Click to collapse
As I understand it, the gps navigation works fine without data connection. You just should download the maps for the location your going to beforehand (or at a free wifi) so you don't get data charges. The part you pay for in the navigation app is the voice guide, wich IMO is pretty useless.

eozen81 said:
So can not we use any navigation apps in a different country to guide us as free with Android liek TomTom or IGO My Way (as I am using free in Iphone and only drains GPS data no romaing)?
Click to expand...
Click to collapse
That is exactly what I wanted to know. When I get to South Africa I'm going to want to pull my sim card out of my phone to avoid been charged for any accidental data that might be downloaded as when I'm roaming in South Africa T-Mobile charges £7.50 a MB !!!!!! Question is will the navigation work without the sim card, I would like to think that it will only require GPS.
I'm going to do some testing here before I go, I will download the maps then pull the sim card out and see if it works.

MarkieSA, let us know the test results for Locations.

Wil-j said:
As I understand it, the gps navigation works fine without data connection. You just should download the maps for the location your going to beforehand (or at a free wifi) so you don't get data charges. The part you pay for in the navigation app is the voice guide, wich IMO is pretty useless.
Click to expand...
Click to collapse
Isn't that the whole point of satnav? You're not just paying for the voice...you're paying for the turn by turn navigation. Without it you're just looking at a map. There's no directions (other than the list, which is hard (and illegal) to read when driving).
Sent from my Desire HD using XDA App

I'm not in your league gents but using your build on HD2. I tried out this new Locations app and noticed it can build a route but the current location did not move along with my drive. I havent bought/paid for anything yet. I'm assuming once I do then the recalculation and the pointer will move with current location. Need to know cause DHD is arriving in the next few days
I'd leave your SIM installed and use a widget to disable the APN. I use Curvefish widgets.

For what it's worth, I recently took my car on the ferry from the UK to Ireland, so decided to use the pre-loaded Ireland maps to navigate my way to my destination.
I found that Locations worked ok, once it had a GPS lock, but found it difficult to find the perfect zoom level to look ahead to upcoming turns, while still seeing where I was. Basically I was looking down on myself on a map, whilst trying to follow the route drawn out on the map. It was nowhere near as using Google navigation with data, but it was adequate. I would have found it a lot easier if I had someone else in the car yelling out directions, as I was concentrating enough driving in the dark with the rain lashing down!
P.S. You don't need to worry about data charges while you're away, just make sure data roaming isn't selected in your Wireless and Network settings.

eozen81 said:
MarkieSA, let us know the test results for Locations.
Click to expand...
Click to collapse
Right then I'm back from my holiday and this is what happened. Before I went on holiday I pre downloaded the South African maps using HTC locations and bought navigation for 30 days in South Africa.
When I got to South Africa I took out my T-Mobile sim card and inserted a local operators sim card with no data plan, when I fired up HTC locations and went to navigation it said to me that my maps were not up to date and it had to download the latest maps As I had a sim card in that had no data plans it did not work. After a few days I was in a WiFi hotspot and thought I would try and get this working again, I downloaded all the updated map data etc however after that the phone struggled to pin point my location. I tried again a few times after this then gave up.

Desire without Sdcard

unfortunately my sdcard just died the other day (isnt recognized anymore). As an App2sd+ user, I lost all my apps too. Does anyone here have experience about using the desire without sdcard? (probably linking /mnt/sdcard to internal memory). Unfortunately i dont even have a market anymore and downloading stuff fails because of the missing card. I pushed whatsapp into /system/bin and it worked without problems... viber didnt seem to work though.
Oh... battery life seems amazing (1% per 3 hours screen off) and im not sure if its just because some background services arent running anymore. Probably the sdcard itself eats some battery all the time.
Anyway... getting my new card in some days but its still an interesting situation.

Tbh, I don't think it is possible to not have an SD card. It's just something Android requires. You can get one cheap enough.

Meaple said:
Tbh, I don't think it is possible to not have an SD card. It's just something Android requires. You can get one cheap enough.
Click to expand...
Click to collapse
my phone is running and working for the moment, even without card. Yeah i get a new one tmr..

[Q] Broken, get Internal Storage… disassemble?

Hey Gurus,
I have a an Xperia M Phone which got wet, I guess… it wont charge anymore…
What I need now are the telephonenumbers of this phone from the internal storge.
It's not mine, I store on google, of course…
Is there a way to get them? I could not found any blueprints, if its just an internal SD-Card or so…(if yes, how to access the numbers?)
Pls help or give my some hints,
Thanx,
tom

Tom Peak said:
Hey Gurus,
I have a an Xperia M Phone which got wet, I guess… it wont charge anymore…
What I need now are the telephonenumbers of this phone from the internal storge.
It's not mine, I store on google, of course…
Is there a way to get them? I could not found any blueprints, if its just an internal SD-Card or so…(if yes, how to access the numbers?)
Pls help or give my some hints,
Thanx,
tom
Click to expand...
Click to collapse
Yea your numbers should be backed up to your google account if you had one in the first place that is
Sorry but I dont know much about the phone apart from a screen replacement I did recently
The phone its self is easy enough to take apart and dismantle but as to where the sd card is located your on your own
Again the numbers your looking for should be backed up to your account
which if you put in to another phone will be automatically there for you
Sent from my SGPT12 using XDA Free mobile app

Tom Peak said:
Hey Gurus,
I have a an Xperia M Phone which got wet, I guess… it wont charge anymore…
What I need now are the telephonenumbers of this phone from the internal storge.
It's not mine, I store on google, of course…
Is there a way to get them? I could not found any blueprints, if its just an internal SD-Card or so…(if yes, how to access the numbers?)
Pls help or give my some hints,
Thanx,
tom
Click to expand...
Click to collapse
Go to contacts.google.com and login through your gmail ID used on your phone.

no google account
Hey guys,
there is no google account on this phone, thats the Problem… i just said that i store my data in the cloud, but this guy is a totaly newbee and has no googleaccount. I am familiar with googleservices!
tom

Saving pictures to SD Card

Have an SD card, formatted it for the phone. The phone doesnt let me change storage location for pictures taken. Is there an easy way to do this that I overlooked?

TheNamelessMan said:
Have an SD card, formatted it for the phone. The phone doesnt let me change storage location for pictures taken. Is there an easy way to do this that I overlooked?
Click to expand...
Click to collapse
I would imagine it's in one of three places:
1) In the camera app settings
2) Gallery settings
3) Haven't opened my Razer Phone yet,but,I'd also look in the general phone settings,guessing there's a storage section,perhaps it's there.
Once you do find it,if it's something you frequently access/change,you should be able to create a shortcut to it on your home screen,since Nova Launcher is the default U/I for the home screen(s)/app drawer.

KOLIOSIS said:
I would imagine it's in one of three places:
1) In the camera app settings
2) Gallery settings
3) Haven't opened my Razer Phone yet,but,I'd also look in the general phone settings,guessing there's a storage section,perhaps it's there.
Once you do find it,if it's something you frequently access/change,you should be able to create a shortcut to it on your home screen,since Nova Launcher is the default U/I for the home screen(s)/app drawer.
Click to expand...
Click to collapse
1. It's not there.
2. The only gallery pre-installed is google photos, and it's not there either.
3. Not there.
Ive been on chat support with Razer all day. They need to "examine" this in their lab, as this is a huge concern.
They said within a day or 2 someone will be getting back to me.

Do you currently have an SD Card installed?
I don't on the phone I'm using ATM (Note FE) & there's nothing there for storage settings, until an SD Card is installed.
If you have an SD Card installed, then it indeed sounds like someone dropped the ball in the software department....
Sent from my Samsung SM-N935F using XDA Labs

Yeah very strange...I doubt I'll hear anything from them. I'm surprised an issue this severe isn't being reported by other people.
I've done everything there is to do. factory resetting the phone, formatting the cards, in and outside of the phone. using other camera apps, other galleries...it's like the camera app and the sd slot aren't linked somehow. I switch phones often, and take alot of pictures, and never have any problem transferring the card between phones.
I guess lesson learned with using a debut device. Hopefully theres some kind of software fix soon. otherwise this thing is going back.

I have no option in the default camera app either to change storage location.. I also have a sd card inserted and formatted correctly as I can access it in other apps just fine.. There literally just isn't any option to choose location!

TheNamelessMan said:
Yeah very strange...I doubt I'll hear anything from them. I'm surprised an issue this severe isn't being reported by other people.
I've done everything there is to do. factory resetting the phone, formatting the cards, in and outside of the phone. using other camera apps, other galleries...it's like the camera app and the sd slot aren't linked somehow. I switch phones often, and take alot of pictures, and never have any problem transferring the card between phones.
I guess lesson learned with using a debut device. Hopefully theres some kind of software fix soon. otherwise this thing is going back.
Click to expand...
Click to collapse
chanter100 said:
I have no option in the default camera app either to change storage location.. I also have a sd card inserted and formatted correctly as I can access it in other apps just fine.. There literally just isn't any option to choose location!
Click to expand...
Click to collapse
Perhaps in the meantime,you can move the photos in the gallery app using a file exploer,or,the SanDisk app.
Not a long-term permanent solution by any means....
........Since this is near-stock Android experience,almost sounds like the photo storage software was ripped from the Pixel twins,as neither have an SD Card slot....

On the topic of SD Cards I have a few questions as regarding this. I have been using iOS since the 3GS and new to Android and this would be my 1st Android device.
I am not an app heavy user and have all the apps I use already on the internal storage and running at 17.67GB out of the 58.90GB.
1) Would an SD card be worth buying 256GB Class 10 U1 card to be used to just storage Photos and Videos?
(only reason on size is because I just want the biggest storage on one card rather than on lots of smaller ones.)
2) With unlimited data on my phone is it worth buying an SD Card at all if Google Photos is a thing?
(I dont like the idea of my media just being in the cloud which why im unsure what to do here)

iStasis said:
On the topic of SD Cards I have a few questions as regarding this. I have been using iOS since the 3GS and new to Android and this would be my 1st Android device.
I am not an app heavy user and have all the apps I use already on the internal storage and running at 17.67GB out of the 58.90GB.
1) Would an SD card be worth buying 256GB Class 10 U1 card to be used to just storage Photos and Videos?
(only reason on size is because I just want the biggest storage on one card rather than on lots of smaller ones.)
2) With unlimited data on my phone is it worth buying an SD Card at all if Google Photos is a thing?
(I dont like the idea of my media just being in the cloud which why im unsure what to do here)
Click to expand...
Click to collapse
An SD Card is more of a nice option in your scenario, but,it's one I'd recommend to have.
However, I'd recommend getting the fastest card you can buy with the same money you're willing to spend on the card you mentioned.
Get a U3 rated card, even if that means a lesser amount of extra storage, quality over quantity......
Sent from my Samsung SM-N935F using XDA Labs

KOLIOSIS said:
An SD Card is more of a nice option in your scenario, but,it's one I'd recommend to have.
However, I'd recommend getting the fastest card you can buy with the same money you're willing to spend on the card you mentioned.
Get a U3 rated card, even if that means a lesser amount of extra storage, quality over quantity......
Sent from my Samsung SM-N935F using XDA Labs
Click to expand...
Click to collapse
Thanks for getting back to me so quickly I have concerns about the type of card thats best for the phone as Razer's spec site only says it can handle up to Class 10 and when I asked about U1-U3 they kinda didnt mention it at all.
Would a U1 or U3 work in a class 10 supported device and not give the extra read/write performance or will it not work at all?

iStasis said:
Thanks for getting back to me so quickly I have concerns about the type of card thats best for the phone as Razer's spec site only says it can handle up to Class 10 and when I asked about U1-U3 they kinda didnt mention it at all.
Would a U1 or U3 work in a class 10 supported device and not give the extra read/write performance or will it not work at all?
Click to expand...
Click to collapse
I'd be lying if I said I knew with 100% certainty, but, I'll be putting a Samsung 256 GB SD Card (U3) in my Razer later today & I'll follow up with what I find then/post here in this thread.
Sent from my Samsung SM-N935F using XDA Labs

KOLIOSIS said:
I'd be lying if I said I knew with 100% certainty, but, I'll be putting a Samsung 256 GB SD Card (U3) in my Razer later today & I'll follow up with what I find then/post here in this thread.
Sent from my Samsung SM-N935F using XDA Labs
Click to expand...
Click to collapse
Thanks for testing this for me if i dont get any benefit out of the U1-U3 in performance i may just grab a Class 10 as I will want to format it for the device as I don't plan on moving SD cards between devices as I only have two devices using this media and the other is in my Nintendo Switch so again formatted for that device.
With Black Friday coming up Id like to get it sorted soon so i know what to buy.

Back on topic please

TheNamelessMan said:
Back on topic please
Click to expand...
Click to collapse
My apologies,back on topic ...... :good:
BTW,I have the unlocked version/carrier-free.
Finally opened mine up,after initial set-up,had a 250MB update out-of-the-box,still nada regarding camera/photo/video storage options.
I found an app in the Google Play Store,Open Camera,that has the option:
https://play.google.com/store/apps/details?id=net.sourceforge.opencamera&hl=en
I tried to enter an alternate file (from my external SD Card) & it wouldn't take.
Looked in developer options,as I'm sure you have already,nothing specific for media/photos,just the adoptable storage option for (non-system) apps.
Just took a look @ Razer Insider/Forums,nothing set up for Razer Phone just yet.
https://insider.razerzone.com/index.php?forums/mobile/
Priorities for users here run the gamut,but,I'd safely guess most here would put fixing this near the top of Razer's priorities for bug fixes/updates.
@iStasis Sent you a PM..............

Got the phone last Saturday. This is the only issue I really have so far.
Submitted a support email. Hopefully this gets resolved soon. I suggest everyone submit a ticket for this and hopefully it will get resolved faster.

Having to same issue here. There is a camera app up date coming according to razer so maybe there will be a fix for it in the update

I guys spoke to razer about this and this is what they said
If the SD card is set to Internal storage, you have the option to migrate all the data. Then the default location of the data will be the SD card including the camera.
Have not tried it yet but will tomorrow

Slightly related, I can't seem to be able to transfer any files to my MicroSD card I've been using on my S8 and have it shown in the phone.... It won't show anything I transfer to it other than a System Volume Information folder that shows up for whatever reason.

Just copy/move your photos to your SD card manually.
Go to Settings>>Storage>>Internal shared storage>>Images.
Select the image you want to move/copy by long pressing the image file icon, tap the three dot menu on the top right, your SD card should show up from the left menu tree. From there, select the directory you want to move to on the SD card and voila.
Hope that helps.

lonetormenter said:
Just copy/move your photos to your SD card manually.
Go to Settings>>Storage>>Internal shared storage>>Images.
Select the image you want to move/copy by long pressing the image file icon, tap the three dot menu on the top right, your SD card should show up from the left menu tree. From there, select the directory you want to move to on the SD card and voila.
Hope that helps.
Click to expand...
Click to collapse
THX,but,that isn't what were looking for,most here know how to move pix from one spot to another.
We are wanting the option to choose the storage location , before the picture/video is taken,not just moving it afterwards.
Sent from my Razer Phone using XDA Labs