Ok, girlfriend bought a sx66 for her daughter from ebay. Included nothing but phone and battery. She also bought a USB sync/charge cable. Problem is it wont turn on, battery seems totally dead, and it doesn't charge from the USB cable. Also when it is plugged into the PC, I get a USB device error telling me the device wasn't recognized, remove and retry connection or replace the device..
Is it hopeless? Should we try a straight A/C battery charger for the phone?
Can someone tell me the location of the positive and negative terminals on the battery? I would like to try getting some juice into it but they are not labeled on the battery..
Thanks
Zombie069 said:
Ok, girlfriend bought a sx66 for her daughter from ebay. Included nothing but phone and battery. She also bought a USB sync/charge cable. Problem is it wont turn on, battery seems totally dead, and it doesn't charge from the USB cable. Also when it is plugged into the PC, I get a USB device error telling me the device wasn't recognized, remove and retry connection or replace the device..
Is it hopeless? Should we try a straight A/C battery charger for the phone?
Can someone tell me the location of the positive and negative terminals on the battery? I would like to try getting some juice into it but they are not labeled on the battery..
Thanks
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When I had the USB device error, it turned out to be a bad sync cable.
Does the phone do anything when you plug it in? Assuming that one is looking at the front of the phone, the upper right hand LED should either turn yellow/orange when the phone is charging, green when the battery has a full charge, or red if there is a problem with charging (bad battery, messed up charging circuit, etc). If there is no response, it might be a bad cable, which would cause the USB problem you mentioned above.
If the battery is dead enough, it might take a few minutes before it will power on when it's plugged into some kind of power (usb or standalone charging cable). I had this happen with mine when I got it.
the phone does nothing when plugged in.. no lights at all.
She's gonna try ordering an AC charger and go from there. I do know the data cable was an ebay item so that could be crap.. We're just trying to get anything we can out of the phone so we know if it's usable or junk.
Thanks
I'll post back when we find something out..
Brad
Hi.
i got a unbranded Touch Pro2 in france. the battery stand 2 days before the first recharge. but seems i got a problem of recharging.
i decide to recharge it when the phone is ON, but seems it consumes more than recharge speed. there are less and less electric in the battery, even the screen is Off, and no applications running, and all connections are disabled (WIFI, Bluetooth, Data Connection) except Phone
so i have to take the phone completely OFF, with a cable USB connected to the computer, now it is more than 6 hours, but the recharing light is always "Orange".
this is my 3rd HTC phone, and i never met this problem before. as the first recharge of TP2, is it normal to me?
thanks in advance of your help
Try the supplied wall charger - will do the job a lot quicker!
michi123 said:
Try the supplied wall charger - will do the job a lot quicker!
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Thanks, nearly 6.5 hours with usb cable. the light turns green, so i can start it now.
but i still not understand why it consumes more quickly than recharge. i will see if it happens only in first charge.
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
flippy said:
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
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same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
same here with the usb cable ...well is not the usb cables problem but the usb plug in the phone .
concerning charging from a pc laptop.....
if i leave my phone overnight charging from the laptop and the laptop goes into standby ,even if the battery is 100% it gets totally discharged with in hours!!!! this while plugged into the laptop!!!
what a hell is this , i mean, m i charging the laptop from the pda or what!?
this is a serious bug that htc needs addressing.
please note that there is laptops that do not power down usb ports while in standby, i got one that does just that.
now my eee-pc1000h doe power down the usbs ports when going into standby.
x_sliver said:
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
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Well i know that but that is becous they also have the headset on the same port. As far as i know you should be able to use a normal usb cabel with the device.
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
crazy talk said:
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
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I have noticed that my TP2 can complain with a popup warning that there is insufficient power to charge when connected to my Dell laptop. I think it just stops charging at this point. After that it is downhill all the way!
I agree that there is something strange going on with the TP2 recharging from a USB port. I got my TP2 as a replacement for my HTC Universal. I am using the TP2 on the same port with the same cable. The Universal was very straightforward - plug it in and it charged regardless of whether it or the PC was on or off. The TP2 is very different - leave this connected to a powered off PC overnight and I routinely find that the TP2 has reached critical battery low the next morning. This means that not only does it seem not to have been charging, but it must have been "on" overnight (where the power management settings should have turned it off) in order to deplete the battery to this extent, regardless of whether it was charging or not. The battery charging light (amber to the left of the ear speaker) is on throughout.
The power management information is also odd. This AM it reports last full charge at 23:12 last night and since last full charge a standby time of 6h39m, talk time of 0 and device usage of 2h55m. However, it wasnt used at all after about 20:00 last night and power management should have turned it off after 30 mins.
It charges normally from the USB port when the PC is on.
Any ideas?
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
I got the power error in my car last weekend. Running with the splitter, with 3.5mm into car sterio and car charger plugged in. Was running slide2play and the pop up showed up. Come to find out, later on the charging light wasnt on the phone anymore. Tried the wifes tilt 2 and it wouldnt charger hers either. The car charger died.
BUT, at the time the error came up, the charging light was up and running.
cekc said:
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
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Total nonsense, I plug my phone into my computer here at home to top it off on the weekend and it does not have ActiveStink on it.
Problem with TP2 and Mini USB sync/charge cable
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
TP2_Dublin said:
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
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Do you use Internet Connection Sharing?
rr5678 said:
Do you use Internet Connection Sharing?
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Click to collapse
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
TP2_Dublin said:
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
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I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
sirphunkee said:
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
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That was my first thought but I have now tried three different cables, from two different e-bay sources, with the same effect. However, I haven't yet tried any of them with any other device - I'll try that at the weekend and see what happens.
Guys, my one x just ran into a devastating issue, and by the looks of it, so did my £1500 pc rig. As I plugged my phone into its charger the computer shut off and the phone refused to charge. No sign at all. (just to be clear I did NOT plug it into the PC) The one x is on 4% battery and will probably cut off in 5 minutes. I need help urgently, (my pc needs a new PSU as well) I've tried plugging it into other chargers but that doesn't work. I used the main charger on other phones and they still charge fine.
Sent from my RM-914_eu_euro1_225 using Tapatalk
humzaahmed155 said:
Guys, my one x just ran into a devastating issue, and by the looks of it, so did my £1500 pc rig. As I plugged my phone into its charger the computer shut off and the phone refused to charge. No sign at all. (just to be clear I did NOT plug it into the PC) The one x is on 4% battery and will probably cut off in 5 minutes. I need help urgently, (my pc needs a new PSU as well) I've tried plugging it into other chargers but that doesn't work. I used the main charger on other phones and they still charge fine.
Sent from my RM-914_eu_euro1_225 using Tapatalk
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a few questions did you try other chargers,have you rooted you phone and install a recovery and did your pc shutdown normally or did he just go black
Not trying to state the obvious but ... try another power outlet and another charger perhaps?
Maybe a voltage spike in your power line killed the charger for your phone and the PSU of your PC, or just tripped the CB of your extension cord?
Tried multiple chargers, cables, and outlets. Rooting the phone has nothing to do with the device issue. My computer has a surge protection motherboard (Gigabyte) which started working this morning, the phone could probably do the same thing later on, I'll try later
I've had my G3 for approximately 8 months, and I've been using it normally, wihout any kind of abuse, and using the cord that came with it to charge the battery. Yet, a very annoying problem has surfaced : the plug releases itself very easily as of late. Just slightly moving the phone when charging disconnects the plug. I checked the connectors on the phone and on the cable, and I could not find any kind of debris that would prevent a good connection. Has anybody else had this very annoying problem ?
i have a similar problem, not the cable unplug itself but the cable sometimes have to be on diferent position to plug suceful in the phone!
one thing you can do without have trouble is to buy a wireless charger (if your phone supports it in NFC antenna) and charge the phone with that! OR if you are in guarantee time you can send it to there and see what the technians says to you.
Hi everyone,
my elephone P8000 won't charge after plugged it with dc charger on my car (it was a faulty contact) i plugged another phone too witch still works.
My phone shows a message like "interrupted charging" so i buy a new usbcardboard (on aliexpress ) I changed it (but i have no welded the mic)
Since the phone still do nothing (and is not detected by computer)
do you think it could be the "USB Charger Board to MOtherboard FPC" that could be faulty ?
i precise the phone was still working after plugged it on the car ( but the battery was low, 5%) it shutdown and won't charge or boot since ...
any help would be appreciated
Sorry for my bad english (native language is french)
Up
Do you know how can i charge the battery without the motherboard ? I mean what is the type of the plug anyone knows how to charge the battery separatly of the phone ?
The same happened to me
I bought the same model. I'm able to charge batery in the new one and plug it into the broken one. So I am able to make a full backup and save the data. However I'm not able to do that through USB cable and computer.
I also tried to switch the USB Board Charge Plug Charging Port buth with no luck.
Here on the pictures is marked one spot - I thing it's broken / burned. Does it seem the same for you?
well.. as a new member I'm not able to insert a link to them...
Michal
You can buy an usb board on Aliexpress.
Its very cheap (about 6€ to try ) and worth money.
You can search for Elephone P8000 USB.
For example this one
fr.aliexpress.com/item/New-Eelephone-P8000-USB-Board-Replacement-Parts-Board-USB-Plug-Charger-Port-Board-Free-Shipping/32709374220.html
It isn't too hard to replace it then. If you need I can make some advice.
Switching the USB board does not fix the problem.
As I've already write, I did that with no success. As a new member I'm not able to attach an image, but the burned piece seems to be on te main board.
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arpax said:
You can buy an usb board on Aliexpress.
Its very cheap (about 6€ to try ) and worth money.
You can search for Elephone P8000 USB.
For example this one
fr.aliexpress.com/item/New-Eelephone-P8000-USB-Board-Replacement-Parts-Board-USB-Plug-Charger-Port-Board-Free-Shipping/32709374220.html
It isn't too hard to replace it then. If you need I can make some advice.
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