HTC One X functions fine but won't charge at all - HTC One X

Guys, my one x just ran into a devastating issue, and by the looks of it, so did my £1500 pc rig. As I plugged my phone into its charger the computer shut off and the phone refused to charge. No sign at all. (just to be clear I did NOT plug it into the PC) The one x is on 4% battery and will probably cut off in 5 minutes. I need help urgently, (my pc needs a new PSU as well) I've tried plugging it into other chargers but that doesn't work. I used the main charger on other phones and they still charge fine.
Sent from my RM-914_eu_euro1_225 using Tapatalk

humzaahmed155 said:
Guys, my one x just ran into a devastating issue, and by the looks of it, so did my £1500 pc rig. As I plugged my phone into its charger the computer shut off and the phone refused to charge. No sign at all. (just to be clear I did NOT plug it into the PC) The one x is on 4% battery and will probably cut off in 5 minutes. I need help urgently, (my pc needs a new PSU as well) I've tried plugging it into other chargers but that doesn't work. I used the main charger on other phones and they still charge fine.
Sent from my RM-914_eu_euro1_225 using Tapatalk
Click to expand...
Click to collapse
a few questions did you try other chargers,have you rooted you phone and install a recovery and did your pc shutdown normally or did he just go black

Not trying to state the obvious but ... try another power outlet and another charger perhaps?
Maybe a voltage spike in your power line killed the charger for your phone and the PSU of your PC, or just tripped the CB of your extension cord?

Tried multiple chargers, cables, and outlets. Rooting the phone has nothing to do with the device issue. My computer has a surge protection motherboard (Gigabyte) which started working this morning, the phone could probably do the same thing later on, I'll try later

Related

Problem of recharging TP2

Hi.
i got a unbranded Touch Pro2 in france. the battery stand 2 days before the first recharge. but seems i got a problem of recharging.
i decide to recharge it when the phone is ON, but seems it consumes more than recharge speed. there are less and less electric in the battery, even the screen is Off, and no applications running, and all connections are disabled (WIFI, Bluetooth, Data Connection) except Phone
so i have to take the phone completely OFF, with a cable USB connected to the computer, now it is more than 6 hours, but the recharing light is always "Orange".
this is my 3rd HTC phone, and i never met this problem before. as the first recharge of TP2, is it normal to me?
thanks in advance of your help
Try the supplied wall charger - will do the job a lot quicker!
michi123 said:
Try the supplied wall charger - will do the job a lot quicker!
Click to expand...
Click to collapse
Thanks, nearly 6.5 hours with usb cable. the light turns green, so i can start it now.
but i still not understand why it consumes more quickly than recharge. i will see if it happens only in first charge.
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
flippy said:
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
Click to expand...
Click to collapse
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
same here with the usb cable ...well is not the usb cables problem but the usb plug in the phone .
concerning charging from a pc laptop.....
if i leave my phone overnight charging from the laptop and the laptop goes into standby ,even if the battery is 100% it gets totally discharged with in hours!!!! this while plugged into the laptop!!!
what a hell is this , i mean, m i charging the laptop from the pda or what!?
this is a serious bug that htc needs addressing.
please note that there is laptops that do not power down usb ports while in standby, i got one that does just that.
now my eee-pc1000h doe power down the usbs ports when going into standby.
x_sliver said:
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
Click to expand...
Click to collapse
Well i know that but that is becous they also have the headset on the same port. As far as i know you should be able to use a normal usb cabel with the device.
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
crazy talk said:
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
Click to expand...
Click to collapse
I have noticed that my TP2 can complain with a popup warning that there is insufficient power to charge when connected to my Dell laptop. I think it just stops charging at this point. After that it is downhill all the way!
I agree that there is something strange going on with the TP2 recharging from a USB port. I got my TP2 as a replacement for my HTC Universal. I am using the TP2 on the same port with the same cable. The Universal was very straightforward - plug it in and it charged regardless of whether it or the PC was on or off. The TP2 is very different - leave this connected to a powered off PC overnight and I routinely find that the TP2 has reached critical battery low the next morning. This means that not only does it seem not to have been charging, but it must have been "on" overnight (where the power management settings should have turned it off) in order to deplete the battery to this extent, regardless of whether it was charging or not. The battery charging light (amber to the left of the ear speaker) is on throughout.
The power management information is also odd. This AM it reports last full charge at 23:12 last night and since last full charge a standby time of 6h39m, talk time of 0 and device usage of 2h55m. However, it wasnt used at all after about 20:00 last night and power management should have turned it off after 30 mins.
It charges normally from the USB port when the PC is on.
Any ideas?
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
I got the power error in my car last weekend. Running with the splitter, with 3.5mm into car sterio and car charger plugged in. Was running slide2play and the pop up showed up. Come to find out, later on the charging light wasnt on the phone anymore. Tried the wifes tilt 2 and it wouldnt charger hers either. The car charger died.
BUT, at the time the error came up, the charging light was up and running.
cekc said:
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
Click to expand...
Click to collapse
Total nonsense, I plug my phone into my computer here at home to top it off on the weekend and it does not have ActiveStink on it.
Problem with TP2 and Mini USB sync/charge cable
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
TP2_Dublin said:
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
Click to expand...
Click to collapse
Do you use Internet Connection Sharing?
rr5678 said:
Do you use Internet Connection Sharing?
Click to expand...
Click to collapse
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
TP2_Dublin said:
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
Click to expand...
Click to collapse
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
sirphunkee said:
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
Click to expand...
Click to collapse
That was my first thought but I have now tried three different cables, from two different e-bay sources, with the same effect. However, I haven't yet tried any of them with any other device - I'll try that at the weekend and see what happens.

Touch Pro2 won't charge HELP!!!

I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
soocerclaude said:
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
Click to expand...
Click to collapse
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
sirphunkee said:
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
Click to expand...
Click to collapse
Hi thanks 4 ur reply yes the phone stayed on after it was working fine till I put the charging in it. It would not charge the battery.
Just let it sit out over night...take the back cover off and battery out and just let it sit around...or if you have a blow dryer you can try that but dont put it to close
Sparkz914 said:
...or if you have a blow dryer you can try that but dont put it to close
Click to expand...
Click to collapse
Good advice, but I'll just amend it to say ... ONLY when the battery is OUT. In fact, be sure to give it a few minutes after trying that before booting it back up. And, only point it at the back cover, it could easily have negative effects on the screen.
Hi appreciate the help everyone yeah I left battery out last night it still won't charge this morning, I am using the usb to adapter that came with the phone 2 charge it. This happen once with my HTC 8125 & I had to get a original charger to bring the phone back to life no charger will charge it but the original after u can use anyone, I will update u later and c how that worked out.
Hi guys on found this online on ppctechs.com it says "In some cases, your HTC Touch Pro 2 will not charge from an AC/DC adapter or other charging accessory when the battery life is below 30 percent."
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
worwig said:
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
Click to expand...
Click to collapse
Hi I try usb to adapter that came with the phone 3 different wall chargers and still not charging, last 2 try is a car charger don't have one and there is 1 ft of snow outside
Hi I ordered a new battery & a battery wall charger off ebay when I get it I will update u on how things when.
Hi I got the wall charger battery is fine I think I have a faulty usb port cuz the phone still won't charge or connect via usb can it be u need software to charge
have the same issue (didnt drop it in snow though) it won't charge via usb or car charger.
So you got a new battery and still won't charge via USB?
Mine connects to my pc fine, just doesn't charge. Ordered a new mugen power 1800mah battery, waiting for it to get here to see if its a battery problem.
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
I know that, for example, the iPhone has about 4 moisture sensors, one inside the USB connector port, one in the headphone jack, and 2 inside the phone, the last 2 will trigger things like reboots or even blocking the charge. Put the phone in silica gel or, more convenient, a bag with dry rice (that's how I've saved my old lg vu) for couple of days...
soocerclaude said:
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
Click to expand...
Click to collapse
Have you tried plugging it into the mains (wall) charger and let it sit for a while?
That fixed my bootloader loop, turns out the battery was too weak to power the device on that it went to bootloader. I Just plugged it into the wall charger and ignored it, came back and it was working fine and charging.
But it won't charge via usb or car charger
I had the same loop problem but mine never recovered. Never dropped it in anything wet either. I let it die once and could never get it to turn all the way back on because it would just try to boot and then shut off again over and over. Had to send it back for a new phone. If its new enough and there is no water damage marks then I would send it back for a new one.
Hi everyone phone is fix now it was a bad usb port that was causing the bootloader loop so protected your usb port.
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
OGIGA said:
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
Click to expand...
Click to collapse
It seems to be yes, I've seen quite a number of people who've had this type of problem on the Rhodium end up finding out it was a bad USB port on the phone...I think HTC just might have used ones that weren't nearly sturdy enough.
USB Port of Kaiser TYTN II very sensitive to moisture
I have the same issue described here, with 2 different HTC Kaisers : (

usb charge vs ac charge

Hey
Whenever ive had a phone with a usb port in the past ive usually charged it via USB connected to my PC. However, with the desire it takes about 45 mins to improve battery by 1% when connected to pc, whereas is takes about 1 min to do this when connected to AC. Ive never had this with any other phone which is why im wondering whether theres something wrong there
anyone else have this issue?
I'm pretty sure most devices do this.. any I've toyed with have..
it might be slower, but its never been this much slower. In fact, ive just had it plugged into usb for the last hour and the battery has gone DOWN 3%!!!!!
The current that you can draw through a USB port probably isn't as much! can't remember what the USB standard is but it's more that likely a lot lower than the AC charger
Yes, I am experiencing the same thing. On USB 1% every half an hour, on AC like 1% per minute. Still, I don't know what is causing this. The output power of AC and USB are different, but they shouldn't be this much.
is your laptop running on the mains or battery?
is your charging cable original (htc desire) ?
my laptop is running on the mains/AC but i am not using the cable that was originally bundled with the desire....should that make a difference though? Surely a USB cable is a USB cable?
Same here. Very slow on USB.
Wiki says this:
However, many devices require more power than this method can provide, and will not work in this type of hub.
USB current (related to power) is allocated in units of 100 mA up to a maximum total of 500 mA per port.
Click to expand...
Click to collapse
ive generally always charged my phone via USB and never had this problem with any phone. the desire must be sooo power hungry. Im actually at a stage now where even if i plug it into the USB port, it still loses charge
One usb hub can provide up to 500 miliamps of current, one port just 256. The ac adapter can give you 1000 ma. So do the calculations yourself
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Sent via the XDA Tapatalk App
Since I have had my desire I have never charged it via the charger my pc charges it even when its turned off and I've never had any problems with charge speed.
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Sent via the XDA Tapatalk App
i found the htc cable to be more effective than a micro usb one from samsung.
I've charged my phone from my PC loads of times. Takes about twice as long (roughly, I've never actually timed it).
Definitely not 1% per half hour though!
What is your setup and are you doing with the phone whilst it's connected?
With WiFi and 3G and the screen left on, I get +1% every 3.6mins using the PC USB.
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- Sent via my HTC Desire -
no, i definately dont get it charge that quick. Also, for the record, when using gps connected to a car charger, it doesnt ever charge, it only loses charge at a much slower rate (not good for long journeys!) unless i switch the screen off
When its connected to the pc im usually not doing anything with it. If even tried it with the phone switched off before, charged it like this for an hour and then when i turned it back on it had only charged by 2%
what do you want to know about the setup? Could it actually have something to do with the fact im not using the original bundled USB cable? I just cant see that being a factor
something is definitly wrong with either your cable your phone.
Let's try to cancel out one of those factors:
-have you tried using a different able?
I have NEVER used the AC charger, i've always used the usb charging method, and it takes about 2 hours for a half charge.
ill try using a different cable and see what happens. could the fact im charging it off a netbook be a problem? i wouldnt have thought so as i always charged my last phone (touch diamond) off this netbook too
ok, so it seems the USB cable used DOES matter. When using the original one it charges a lot quicker via USB ... AND AC
i didnt realise different usb cables have different power transfer rates....i guess now i do
Do this test.
Try to charge the phone while it's off.
The power controller of the phone needs to split the power between the phone requirements and the charging of the battery.
I think that your phone is drawing to much power so there is very little left for the battery charge.
So 1. test the usb cable 2. test the power consumption of your phone.
I have no problems charging my phone, when it's connected to my desktop.
Use it all the time at work.

Phone doesn't know it's plugged in.

When the phone is off and plugged into the wall, it charges. When the phone is on, and I plug it into the wall or computer, the phone doesn't know it's plugged in.
I ordered a brand new usb charging flex jack and replaced the old one, still the same problem. What gives?
EDIT: I am stock. Not rooted.
Does this happen on the original cable also?
Have you tried wiping?
Is Fast Charge on?
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
convolution said:
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
Click to expand...
Click to collapse
You should mention what ROM you're on (and version) so that no one else makes the same mistake I did in assuming you had a custom ROM and that Fast Charge is on. It's a feature that makes sure that whatever charges it is recognised as AC 1amp charger as some chargers aren't designed well enough (I believe it involves a single solder point) to report themselves as capable of 1A. If it doesn't report as AC to Android, it will charge at 500mA instead (it assumes USB power). It sometimes causes problems with connecting to PC via USB.
Get another USB cable, this time none of that fancy **** go straight to OE Samsung or something.
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
convolution said:
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
Click to expand...
Click to collapse
Some devices are picky, you'd think that all USB cables are made equal (I did too) but some just don't work well with certain devices. I've had printers th... wait printers always have **** problems... I've had uh... usb extensions not work well with some Wifi dongles and such. My old milestone didn't like the Samsung cable either (yet the Moto cable works perfectly on gnex)
=O. Then it has to be the usb cable! No way it's not!
I ordered one on ebay =D
Rooted Gnex here I come!
dmappdev said:
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
Click to expand...
Click to collapse
Thank you dmappdev,
I followed your procedure (feel like talking about surgery here, which isn't too far from topic); I'm convinced that it helped in some way, directly or indirectly... as at first, my Galaxy S Advance still wouldn't recognize/charge my phone with:
1. its own charger,
2. my old Galaxy Ace's charger,
3. a universal wall usb plug used with the S Advanced own USB-to-USBmini cable.
My last idea was to use, quote: an old Nokia USB cable connected to my PC... and that worked.
I was much too happy my phone had remembered how to charge to stay mad... But I still tried those three means for charging again, and only the phone's original charger worked now. So the phone's charging ability has been "awakened" in some way, but only for the original charger ...technology is improving, but not the ethics on making life easier for the consumer.
All this was yesterday. This morning (there's more, yes), I saw my phone indicating a 100% charge although it had been disconnected from charge for several hours - something that had already happened once yesterday, before the unable-to-charge situation; a simple reboot took care of the problem, the battery status now showing a more realistic 53%.
Any comments to any of the above? If not, thanks again for your tip anyway !!!

USB C just charging on one end when turned on

Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
jcipactli said:
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
Click to expand...
Click to collapse
Have you tried a different cable?
lampel said:
Have you tried a different cable?
Click to expand...
Click to collapse
I've tried with different cables and different chargers. It seems to be an intermitent problem
jcipactli said:
I've tried with different cables and different chargers. It seems to be an intermitent problem
Click to expand...
Click to collapse
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
purple patch said:
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
Click to expand...
Click to collapse
I think the problem was the cable I was using, after a while it started doing some crazy stuff like saying that I was not using a powerful enough charger. After I changed it everything is working like a charm
I'm experiencing similar problems, but this happened to me after my phone totally discharged, i repost my experience:
Hi guys! i'm occuring in a big problem, i was wondering if anyone of you had this experience with this or others phones, two days ago my htc 10 was totally without battery and died, so i put it on charge, but nothing happens, no led on, if i try to power on, no signs of life, unable to make it boot, even after hours of charge, i noticed that the phone anche the charger were cold, instead of hot like it should.... but after hours, even without led indicator on, i trying to recover it, with surprise, it was hot, i tryed to power on, no signs, i tryed combination of power button and volume buttons and it booted into dowload mode, and after a millisecond it re-died, and booted normally with 65% battery. BTW from that point the phone is unable to charge if i plug the cable into it, nothing happens, but if i put the cable, when is off, it charges even after boot, i tryed to recalibrate battery but nothing happens....
today, one day later, it seems the things are getting better, i'am able to charge it without having to put the phone off, but i always got the message that the charge is slow.
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Q1qsxez
Sq
dladz said:
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
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Click to collapse
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
htctouchelfin said:
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
Click to expand...
Click to collapse
If you can reverse the modifications you've done to it I'd be tempted to say take it back to htc and get it sorted. Shouldn't be like that. Personally that's what I'd do.

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