[q] htc sense.com - Desire HD Q&A, Help & Troubleshooting

I would like to ask if you also have problems with Sense.com
I only see my dashboard, with those functions: Find my phone, Ring to the phone, erase the phone and lock the phone.
I do not see any other subsites like: HTC HUB, Messages, People, etc.

Cartier23 said:
I would like to ask if you also have problems with Sense.com
I only see my dashboard, with those functions: Find my phone, Ring to the phone, erase the phone and lock the phone.
I do not see any other subsites like: HTC HUB, Messages, People, etc.
Click to expand...
Click to collapse
Working OK with me. Try a different browser and/or delete the browser cache.

same problem here. tried different browsers, deletet cache... same thing. dashboard only. i read somewhere, that htc was working on htcsense.com permanetley. but than i don't understand why some of us can use it completley and others not...

Cartier23 said:
I would like to ask if you also have problems with Sense.com
I only see my dashboard, with those functions: Find my phone, Ring to the phone, erase the phone and lock the phone.
I do not see any other subsites like: HTC HUB, Messages, People, etc.
Click to expand...
Click to collapse
My guess is it depends on country, Slovenia of course isn't supported (yet?). Also the whole website/app seems like beta to me..

theh0g said:
My guess is it depends on country, Slovenia of course isn't supported (yet?). Also the whole website/app seems like beta to me..
Click to expand...
Click to collapse
Bulgaria isn't supported either but I choose UK (I think country selection is just language selection). And the service definately looks like beta (phone finder worked when I bought the phone, and it doesn't now, also I haven't been able to send SMS messages through the site)

Related

Troubles with Windows Live Messenger mobile

I've installed bepe's WWE WM6 ROM for a while now. I'm have a lot of troubles with the pre-installed live messenger. I can't change my name, can't change screen image, the program freezes when i try to log in, online users are shown as offline, my email doesn't arrive (with push email), in short: looks like a crappy program to me. But i don't hear much complaints in the forum here. Are some of you experiencing this problems also with B&B ROM?
Btw: i've tried all basic advices: turning shared screen-image in the desktop messenger, clearing the password, switching users...no results...
Hi,
Some people seem to suggest this comes from an incompatibility issue between the thumbnail (user image) format on Windows and Windows Mobile. I'm however not so sure about this. I've bumbed into this issue several times and the only way to work around is by switching 'accounts' and just logging in to the same account again after picking this option.
The problem happens on all WM6 ROMs I tried so don't even bother trying different versions, unless perhaps an official WWE ROM is released.
Grtzzzzz Roel..
_Pumba_ said:
I've installed bepe's WWE WM6 ROM for a while now. I'm have a lot of troubles with the pre-installed live messenger. I can't change my name, can't change screen image, the program freezes when i try to log in, online users are shown as offline, my email doesn't arrive (with push email), in short: looks like a crappy program to me. But i don't hear much complaints in the forum here. Are some of you experiencing this problems also with B&B ROM?
Btw: i've tried all basic advices: turning shared screen-image in the desktop messenger, clearing the password, switching users...no results...
Click to expand...
Click to collapse
i seem to have found a solution
I have a dutch version of Live Messenger installed on my computer, (because i come from holland ), so i can't give you the exact option names. But i'll try to explain:
In Live Messenger (on your desktop) there are two options:
- showing screen image to other users (your msn contacts)
- keeping screen image and personal message always the same, wherever you login
the last option seems to do the trick: put it OFF on your desktop Messenger. Now i can sync, change nickname, screen image, personal message and see all online users on my P3300!
EDIT:
CRAP! Yesterday no troubles, now i'm not able to see any online users this program is driving me mad! I ll wait for a newer version before wasting any time on it...good job microsoft
i have tried several versions of Messenger, none of which work properly. looked though other forums, none had an answer, that i could see. i have been using Shapesoft IM+, it works, but nowhere near as nice as Messenger used too.
I hope the new HTC ROM will bring the solution...

[Q] HTCSense.com

Is it just me or can anyone else not access the manage contacts section ?
All i can do is remote lock, remote wipe & ring at full volume.
I thought there were meant to be more features
Does it looks like the image attached at my post?
I contacted HTC already 2 times about this, but they keep saying they're ''working on it''..
I hope they fix it soon, anyway.. i'm already developing my own htcsense.com-like app
Yeah, except Locate Phone isn't even working for me
I can confirm that it's the same for me too on HTCSense.com Greece.
In Poland the same HTC support said they should fix it till the end of this year ... HEHE 2 days left I don`t think so ...
Known issue. Just wait and see, can't do much more...
Sent from my Desire HD using XDA App
Same here in Holland, can't do anything with htcsense.com
I have spoke to HTC about this and this is the (some what vague) reply i got:
Sorry for the inconvenience. But htc sense has had to go under further construction to get all of the features to work. As they are always modifying the website etc. it is stopping the phone finder and phone ringer features from working. It is also stopping customers creating and logging in on our website.
You may find the features to work and then stop again, as they are very intermittent.
So please keep trying to create an account and log in, as eventually it will work because not all of our customers are having issues at this moment in time.
Htc apologise for the inconvenience. And hope to get the website working and fully functional as soon as possible.
HTC can confirm that HTC Sense.com is currently in development for use in a near future. Specific device variants, including regional or national variations that will have access have not yet been confirmed. Once more detailed information is available on the release date and which of the devices will use this feature then a more formal announcement will be made. We recommend following us in Twitter for instant notifications at http://twitter.com/htc_eu
I trust that this resolves your query, please do not hesitate to contact us again if required.
Click to expand...
Click to collapse
Hope this helps.
OH, and by the way, this was me asking them why the messages and contacts options had disappeared.
hi all,
i have a query regarding htcsense.com . prior to htc incredible s i had htc desire hd and it was running well but now i wanted to put my new device name instead of desire hd. therefore i cancelled my account on htcsense.com and tried to make new account with my latest handset incredible s, but unfortunately i used my all e-mail account to make new account on htcsense.com but everytime its just browsing and nothing happen. any idea please enlighten me. thanks
ramis7 said:
hi all,
i have a query regarding htcsense.com . prior to htc incredible s i had htc desire hd and it was running well but now i wanted to put my new device name instead of desire hd. therefore i cancelled my account on htcsense.com and tried to make new account with my latest handset incredible s, but unfortunately i used my all e-mail account to make new account on htcsense.com but everytime its just browsing and nothing happen. any idea please enlighten me. thanks
Click to expand...
Click to collapse
It seems like htcsense.com is STILL not working properly. I only see the dashboard and can locate my phone and make it ring, but nothing else is there. You may have several hours after your registration for even the dashboard to show up. Also try a different browser - in the beginning the site didn't work in my Firefox for some reason, but it worked in Chrome - go figure
Still isn't working for me.
I tried to remotely lock my phone as a test, it didn't lock but now the website says my phone is locked
I tried using HTCSense.com yesterday, it was my first time since december. I cannot believe that the software is still broken. It is even more broken than it was on december.
Sent from my Desire HD using Tapatalk
it's the same for
Same here, it keeps telling me I need to enable the locate my phone phone finder on my phone. Except it had been enabled since day one and I've never disabled it ever. :/
It works for me, but I can only use the dashboard (no contacts, footprints, whatever). Oh and the lock phone option takes a while to kick in.
Woao. The locate phone actually worked, no more Nigeria for meh! It was off for only like 50m. I turned on Locations while it was scanning for my phone, dunno if it worked just because of that.
i think all the things you can do on your phone.i don't think htcsense.com is very useful,but on your phone it can backup your settings and contacts.This is useful.

[Q] Desire Z & Exchange - Help needed !

Hello all,
I'm new to the forum and to this site as well.
I just bought the Desire Z and it looks like a nice one
When configure the phone I found an interesting problem that I have no idea how to over come and need your help.
When I sync the phone with my exchange mail in the office it is sync only my inbox and not any other sub folders I created in my mail box, unless I'm going to each one of the sub folders and sync in manually.
In my older phone (Touch pro2) I use to get it done automatically.
Is any one can help me on this ?
Another small question is how I can activate the screen lock on this phone ?
Thanks for speedy answers and sorry if I post it wrongly.
Regards,
Oren
ofleisher said:
Hello all,
I'm new to the forum and to this site as well.
I just bought the Desire Z and it looks like a nice one
When configure the phone I found an interesting problem that I have no idea how to over come and need your help.
When I sync the phone with my exchange mail in the office it is sync only my inbox and not any other sub folders I created in my mail box, unless I'm going to each one of the sub folders and sync in manually.
In my older phone (Touch pro2) I use to get it done automatically.
Is any one can help me on this ?
Another small question is how I can activate the screen lock on this phone ?
Thanks for speedy answers and sorry if I post it wrongly.
Regards,
Oren
Click to expand...
Click to collapse
screenlock is in the settings->security...
look in the "mail" settings. you have to select each folder then after that it will autosync. how many folders do you have?
I don't know if their latest HTC ROM update has changed this, but unfortunately the ROM my HTC Desire Z came with (1.34.405.5) can't synchronise other folders automatically. Whilst viewing email you can press menu and select other folders, but it'll download the email then, there's no way to make it do it automatically.
The stock Android email client (which the person above me is talking about) CAN synchronise other folders, but unless you're prepared to change ROMs (or at the very least root it and try and swap in the stock Android mail application) I don't think there's much of a solution.
However, a word of warning which might not make you want to bother, the synchronisation works differently to how it did on Windows Mobile (I previously had a Touch Pro2 as well!): On WM you could set a folder to sync, but only the Inbox would alert/notify, the other folders would just be there ready downloaded whenever you wanted them. However, the stock Android client will sync the extra folders AND alert you whenever new email arrives in them.
To me this was a pain in the neck because I have Exchange sending messages to some folders that I will read later/don't care about when they come in (information messages etc) so of course I have to unsync those folders now because it'll alert me if something goes into them, I only wanted them there ready downloaded for when I wanted to check.
On the plus side the stock app can also "hide" folders from view, but then it also can't move messages to another folder (which the HTC version can!)... If only the mail client had features from both...
JackGreen85 said:
screenlock is in the settings->security...
look in the "mail" settings. you have to select each folder then after that it will autosync. how many folders do you have?
Click to expand...
Click to collapse
Thank for your reply !
I have about 25-30 sub folders .
xanth said:
I don't know if their latest HTC ROM update has changed this, but unfortunately the ROM my HTC Desire Z came with (1.34.405.5) can't synchronise other folders automatically. Whilst viewing email you can press menu and select other folders, but it'll download the email then, there's no way to make it do it automatically.
The stock Android email client (which the person above me is talking about) CAN synchronise other folders, but unless you're prepared to change ROMs (or at the very least root it and try and swap in the stock Android mail application) I don't think there's much of a solution.
However, a word of warning which might not make you want to bother, the synchronisation works differently to how it did on Windows Mobile (I previously had a Touch Pro2 as well!): On WM you could set a folder to sync, but only the Inbox would alert/notify, the other folders would just be there ready downloaded whenever you wanted them. However, the stock Android client will sync the extra folders AND alert you whenever new email arrives in them.
To me this was a pain in the neck because I have Exchange sending messages to some folders that I will read later/don't care about when they come in (information messages etc) so of course I have to unsync those folders now because it'll alert me if something goes into them, I only wanted them there ready downloaded for when I wanted to check.
On the plus side the stock app can also "hide" folders from view, but then it also can't move messages to another folder (which the HTC version can!)... If only the mail client had features from both...
Click to expand...
Click to collapse
Wow ! Thank you so much for such a post !
For me it is kind of a must have as I travel a lot and need to see the mails coming (by the way, on the TP2 there was a green number of mails near each sub folder) and not to sync manually about 25-30 sub folders .
will try to speak to HTC people - I will update of any new ideas
Cheers
Oren
I run IT support for about 95-100 traveling salesmen, almost all of them require mobile email support.
This issue has come up a few times now for IPhones, the way it's corrected with that is by setting the days to sync from the default 3days to no limit. It's not the best fix, as most of these people with this issue are dealing with exchange mailboxes around 5gb's (ceo's and regional managers), so it just eats into the phones space, but it works.
Possibly it will work for androids as well.
I have a tmobile g2, but I use google for mailhosting, exchange support isn't quite ready for any of the big 3 phones (BB iphone and android).
daganb said:
I run IT support for about 95-100 traveling salesmen, almost all of them require mobile email support.
This issue has come up a few times now for IPhones, the way it's corrected with that is by setting the days to sync from the default 3days to no limit. It's not the best fix, as most of these people with this issue are dealing with exchange mailboxes around 5gb's (ceo's and regional managers), so it just eats into the phones space, but it works.
Possibly it will work for androids as well.
I have a tmobile g2, but I use google for mailhosting, exchange support isn't quite ready for any of the big 3 phones (BB iphone and android).
Click to expand...
Click to collapse
Thanks for this, So there is no answer even not in the market ?
Interesting !
i'm personally hating how exchange simply doesn't work on android, atleast on virtuous ROM for the desire z.
After almost 2 hours of telling it to create an exchange account on my phone and finally be able to create one, I run into a problem that it goes on a refresh spree and spams my notification with the one unread email that I have over and over again until i delete the damn account. I hope hotmail gets their crap together and support imap or atleast get their damn exchange server to work properly.
ofleisher said:
Thanks for this, So there is no answer even not in the market ?
Interesting !
Click to expand...
Click to collapse
Checkout Touchdown in the market.....
Closest yet and you can choose which files to sync......

Log in problem with the official Twitter app.

Just wanted to find out if anyone is experiencing log in problems with the official twitter app on Windows Phone. I cant log in since 3:00 pm yesterday and it's driving me nuts. Have tried everything from reinstallation to time change etc but still not able to log in. Please help.
Sent from my HTC HD7 Windows Phone using Board Express.
I think it's a common error of the host network .
fewer people using that type of mindless nonsensical BS is beneficial to society as a whole, however, so you may consider halting your attempt to login
Thanks y'all. Thought hard reset will solve the problem but still not able to login after hard reset...regret I even did it coz I've lost important lab files....oh my!
Sent from my HTC HD7 using Board Express
The Twitter app leaves a lot to be desired. I either use the built-in people hub or Seesmic when working with Twitter on my WP.
Svpernaut said:
The Twitter app leaves a lot to be desired. I either use the built-in people hub or Seesmic when working with Twitter on my WP.
Click to expand...
Click to collapse
Agree!
That is why I would recommend Mehdoh [or our twitter client - TwiDeep]. Have heard good things about Carbon as well.
You should try out Rowi or Carbon. They are both excellent twitter client for Windows Phone.
The problem I'm facing is that, no twitter app seems to work now on my phone. They all give me twitter authorization error. Went to the site to make some changes but still. Now I think it's a general problem coz all my friends are experiencing the same thing. Contacted twitter but they are not aware of any situation. All apps that require twitter authorization are not working and I'm now frustrated. Can it be a geolocation services in my region.
Sent from my HTC HD7 using Board Express
Kenzibit said:
The problem I'm facing is that, no twitter app seems to work now on my phone. They all give me twitter authorization error. Went to the site to make some changes but still. Now I think it's a general problem coz all my friends are experiencing the same thing. Contacted twitter but they are not aware of any situation. All apps that require twitter authorization are not working and I'm now frustrated. Can it be a geolocation services in my region.
Sent from my HTC HD7 using Board Express
Click to expand...
Click to collapse
Kenzibit, had this anoying problem here and what i discover is that once u signed with your Live ID and then add Twitter account from settings, this account become linked to your ID and then this error starts cause you arew already signed in twitter and then the official app understand that and cant sign u account.
What i had to do is signed first with other ID that i had that i use only for business so no contacts no Twitter,Facebook nothing linked to this account than i download Twitter and worked since. Try this.
Ok thanks but this means, I have to hard reset again because WP does not allow signing out of you live ID, not even delete although you can delete all other accounts (gmail, yahoo, outlook etc). One I have signed in with this Live ID, I can't sign out untill hard reset....something I really don't wanna do beacuse I have a lot of unbacked up files, information and settings. I have to be ready before I do this. Any suggestions before I try this step?
Kenzibit said:
Ok thanks but this means, I have to hard reset again because WP does not allow signing out of you live ID, not even delete although you can delete all other accounts (gmail, yahoo, outlook etc). One I have signed in with this Live ID, I can't sign out untill hard reset....something I really don't wanna do beacuse I have a lot of unbacked up files, information and settings. I have to be ready before I do this. Any suggestions before I try this step?
Click to expand...
Click to collapse
Kenzibit, yeah, this is really boring but believe me, tried a lot of things that couldnt resolve and only this solved. Unfortunatly. Already searched through Google and a lot of people has this problem that u cant remove a Live ID.
xpc21 said:
Kenzibit, yeah, this is really boring but believe me, tried a lot of things that couldnt resolve and only this solved. Unfortunatly. Already searched through Google and a lot of people has this problem that u cant remove a Live ID.
Click to expand...
Click to collapse
Wow...I went to my windows live ID and removed all associated social networks and apps and hard reset again (for the 8th time and now fear phone might start acting funny). Installed twitter app first, loged in and hurray i'm in.
Now fear if it will stop working again after adding all the removed apps and social networks. This wasn't so before why is it happening to me now.
Anyways thanks for your suggestion becuase it really worked.
All the best in what you do.

[Q] Contacts and Whatsapp crashing all the time

Hey guys,
I have a stock HTC One V (not rooted) and I've been facing a few problems with it.
The contacts keep on crashing. A lot of times I get the message saying "The Contacts Storage app has crashed..." And I've to wait sometimes a few minutes for the contacts to load whenever I open the People app.
Whatsapp keep on crashing. I've noticed that this happens mostly when I open the app and another message comes in at the same time.
A lot of times when I make a call, it takes a around a minute or so, sometimes even more, to place the call. In the mean time, the phone app displays a black screen. Also, when I get the call from a contact whose number is saved, the name doesn't come up and the phone gives me an option to save the number.
I've tried transferring all my Google contacts to local storage, but after a while, the same problems cropped up again.
I do plan to rooting the phone once I get the unlock key repaired (it isn't working very well right now).
Any help on how to deal with the aforementioned problems will be appreciated.
clear app data and cache from by going into applications
Sent from my One V
paarthdesai said:
clear app data and cache from by going into applications
Click to expand...
Click to collapse
I'll try that.
But are these problems indicative of something else because they crop up soon everytime I reset my phone?
I install only the most needed applications (Power Toggles, File Explorer, Whatsapp) and try not to burden the phone with any crap.
htc sense is the problem... root your phone and install pure android.. like cm10,slim bean, aokp, pa, miui... etc etc etc etc etc etc
Sent from my One V
paarthdesai said:
htc sense is the problem... root your phone and install pure android.. like cm10,slim bean, aokp, pa, miui... etc etc etc etc etc etc
Click to expand...
Click to collapse
That's what I was also guessing. Never liked Sense.
If any one is interested, I solved all the three issues by unchecking every other contact (Phone, Sim, etc.) type except Google from the people app.
Everything works perfectly now and I've never been happier with my phone. :laugh:
amadeus.wolfgang said:
If any one is interested, I solved all the three issues by unchecking every other contact (Phone, Sim, etc.) type except Google from the people app.
Everything works perfectly now and I've never been happier with my phone. :laugh:
Click to expand...
Click to collapse
How did you did it, where do I have to go to do thi???, I have the exact same phone and the exact same problems, thy're driving me crazy

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