Help with an answer - EVO 4G Q&A, Help & Troubleshooting

So I just got this phone brand new in the box from insurance company and the camera started off working and now all it does is stay on a black screen when loading into the app. It doesn't load at all. This is making me and really don't want to send to get a nnew phone again
Sent from my PC36100 using XDA App

Pull the battery.

Or try a factory reset.
Settings>SD & phone storage>Factory data reset

Try clearing the cache in the camera app and if that doesn't work then do a factory reset. Sometimes certain programs can mess up the stock camera so clearing the cache could resolve this. I had this occur before when fring was installed and I would have to task kill and restart few times to get the camera to work. Uninstalled fring and stock camera booted up fine again. Good luck.

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[Q] G2 Apps Start Force Closing

On my G2, I've noticed that previously perfectly working apps will suddenly stop working, giving me a force close error whenever I try to launch them after being installed for a period of time. The only way I've been able to fix it is by uninstalling and then reinstalling the application.
Has this occurred to anyone else? And what should I do to fix this problem?
yes, i had this problem a few days ago...i did a factory reset and everything works fine as of now.
are there any solutions that don't require a wipe?
i had to wipe, and i lost all my mileage records i had entered into the mileage app, and my text messages before i backed them up...
its not too bad when its 2 weeks worth of information... but if this is going to occur often, its not going to be pretty
The two times that happened to me a simple power off/power on worked and they stopped Force Closing. I'm taking it that it didn't work in your situation and the uninstall/reinstall was the only fix?
yea i tried rebooting it several times, but after my latest wipe, nothing bad has happened...
still an issue that should be raised if its been replicated more than once
Ive had this problem with the stock browser and twitter, rebooting seemed to fix it.
Ah, one of those times where fix_permissions would be nice.
I've had to uninstall and re-install several of my apps because they've been force closing.
Sent from my T-Mobile G2 using XDA App
I've had this happen and it was acting really weird before it did it. It did like a vicious reboot and just about any app other than stock got a force close upon opening. It's gotta be software issues, god I hate stock roms. Damn TMobile and trying to restricting our joy of root.
Sent from my T-Mobile G2 using XDA App
This is starting to happen to me on my G2 as well now. I have uninstalled the Apps I could (except the preinstalled ones) and still they are force closing on me. I also have Factory Reset the phone several times and it still is happening. I have already exchanged my G2 once at Walmart for a flickering screen but im pretty sure the 14 days are up now with them. At this point I'm sure I have to call Tmobile.
Anyone have any ideas before I call T-Mobile?
I'm not rooted at all just plain stock.
Thanks

[Q] marketplace issues

I rooted my r800x almost 2 months ago. Used Doomlords one-click zerg rush. Still have locked bootloader. Anyways, things were just fine for awhile. Even used rom toolbox to change the theme and some notification icons. Other than that my rom is stock. Well randomly whenever I go to the market if would say "device not compatible with this app." Only thing that seemed to fix it was restoring a nandroid backup. That was 2 weeks ago. Now it's doing it again and I haven't made any changes to my system since. Not sure why its doing it again. Even says it on apps that I already had and have been using for ages so i know they are compatible.
Any ideas what's going on or how to fix it?
No one has any ideas? Has this happened before? I can't figure out how to fix it now, shy of factory resetting and re-rooting.
Did you change your screen's density?
I changed it to 230 from 240. So i just tried changing it back to 240 and rebooting upon prompt, still issues. Did another reboot just to see, still issues. Could it be something else I changed? Did a theme change so lockscreen, notifications, volume, etc are blue. Also changed system font and boot animation. I think that's it. Oh wifi scan interval.
When you change screen density, a reboot won't be enough. You need to go into settings, specifically the manage applications section. Select Market, force stop it, then clear data. Load up your market again, and you should be fine.
I tried the force closing and data clearing twice and no luck. Made sure the density is at 240 which is what it normally was. Even changed the system font back to stock. I wish I knew why it's doing this and not resolving itself. Frustrating.
Have you cleared the dalvik cache as well?
Sent from my R800x using Tapatalk
Ok well I did the market force close again and wiped data, turned off device for a half hour, turned it on and left it in standby with screen off for a half hour, then opened market and now its fine. Very weird. Should I wipe the dalvik cache anyways?
Kasper DG said:
Ok well I did the market force close again and wiped data, turned off device for a half hour, turned it on and left it in standby with screen off for a half hour, then opened market and now its fine. Very weird. Should I wipe the dalvik cache anyways?
Click to expand...
Click to collapse
Nope, (when I change the screen density, I have to force stop market/clear market data, reboot into recovery/clear dalvik cache/reboot before market works again (it's a pain in the butt, so I normally don't do it))
If it works, it's good.
Sent from my R800x using Tapatalk
If you feel like paying $2.99, there is this option: https://market.android.com/details?id=com.birdapi.android.dpipro
Sent from my R800x using Tapatalk
force close com.vending
My market keeps force closing on me with the error message (process com.android.vending) i have tried uninstalling and installing again, fixing permissions. i had a look for the vending file in system and couldnt find it. could this be the problem?if so how do i fix it?
Xperia play rooted
Stock Rom
Only rooted to remove stock games.

[Q] "Gallery Has Stopped Working" Loosing my mind! Please help!

Hi, thanks for trying to help, please, anything would make me happy. I'm really desperate for a response.
I'm at the end of my rope. I don't know what else to do, I kind of really need the back camera on my phone and I can't afford to buy a new one.
I'm running an ATT GS3 with Liquid Smooth 4.2.2, correct GAPPS and everything. This incident happened under another ROM, Illusion.
My camera started to slow down and my viewfinder would drop to ~10 FPS when taking a picture. Thought it was weird, didn't think much of it. Couple days later, I can't access it at all. I'll try accessing it through different ways like different camera apps and Snapchat, but it either closes or shows a black screen. My front camera still works, however.
I cleared dalvik, wiped everything down, and rebooted. Nothing. When I open the camera, the functions boot up and I can swipe to show options for a split second, then it's black and I get the message "Unfortunatly, Gallery has stopped.". Then I flashed back to my first Stock Touchwiz backup. Same thing. I tried a different ROM, Liquid Smooth. Same deal.
Otherwise, I've tried clearing the cache, data, force closing, disabling of the gallery app. I've removed the SD card and tried deleting everything displayed in Gallery. Nada. Still get this error.
I've tried researching this and I haven't had any sucess. Please, PLEASE help me. I'm pulling my hair out at this, I don't know how else to beg over the internet. ANYTHING
Bosssauced said:
Hi, thanks for trying to help, please, anything would make me happy. I'm really desperate for a response.
I'm at the end of my rope. I don't know what else to do, I kind of really need the back camera on my phone and I can't afford to buy a new one.
I'm running an ATT GS3 with Liquid Smooth 4.2.2, correct GAPPS and everything. This incident happened under another ROM, Illusion.
My camera started to slow down and my viewfinder would drop to ~10 FPS when taking a picture. Thought it was weird, didn't think much of it. Couple days later, I can't access it at all. I'll try accessing it through different ways like different camera apps and Snapchat, but it either closes or shows a black screen. My front camera still works, however.
I cleared dalvik, wiped everything down, and rebooted. Nothing. When I open the camera, the functions boot up and I can swipe to show options for a split second, then it's black and I get the message "Unfortunatly, Gallery has stopped.". Then I flashed back to my first Stock Touchwiz backup. Same thing. I tried a different ROM, Liquid Smooth. Same deal.
Otherwise, I've tried clearing the cache, data, force closing, disabling of the gallery app. I've removed the SD card and tried deleting everything displayed in Gallery. Nada. Still get this error.
I've tried researching this and I haven't had any sucess. Please, PLEASE help me. I'm pulling my hair out at this, I don't know how else to beg over the internet. ANYTHING
Click to expand...
Click to collapse
flash a new completely different stock rom not your back-up, wipe everything again before flashing, after you are done reboot and see if that helps
if it does not go back to samsung stock firmware (use odin) and remember to factory reset the phone before you do it
and am 99% sure that everything is fixed and everything goes back in-order when you go back to stock firmware.........hope that helps

Camera app suddenly constantly crashing

So last night I came home from work and was going to take a picture of my daughter but the app kept immediately crashing. I used it just fine earlier in the day.
The weird thing is that it also does this in safe mode. But Open Camera works just fine; but I need that burst functionality. I just want the app to work and I'm clueless what to do.
Are you running rooted or no rooted? Tried resetting the camera app through Application settings? Wipe all data etc
Not rooted. I uninstalled updates and still does it. I haven't find a factory reset yet as if I do that I'll just root.
I was hoping it was an easy fix.
..
I randomly get this when I open my camera app
Same here, does anyone have a way to fix it?

3d scanner app unable to launch

This is an odd issue I've been having with my Note 10 plus.
Used the 3d scanner before the September patch and it worked fine, but I don't remember using the app since the patch. Now when I try to launch the app, it loads for about 5 seconds, and then crashes. I get a message on the bottom of the screen that says "Couldn't open 3d scanner. Try again."
I've tried so far:
Clearing cache and wiping data for app
Rebooting phone
Uninstalling and reinstalling app
Clearing phones memory, cache with device care app
Googling (no specific results)
Other than wiping my phone or clearing my phones cache from recovery mode, I'm at a loss. I can't justify the hours lost resetting my phone (500+ apps) and don't remember the risks of wiping phone cache
There is no or negligible risk of wiping cache
OK, try wiping the cache. If that doesn't work, backup all data and try a factory reset.
If that doesn't work there may be a problem with the 3D camera on the back which will be a warranty repair. As Samsung wipes the phone as soon as they get it, privacy issues, you would still need to backup before you do that anyway...
You could also try the test mode you access by the keypad but I'm buggered as to what the code is, someone else may be able to tell you...
Good luck...
What app are we talking about here?
pump142 said:
What app are we talking about here?
Click to expand...
Click to collapse
3D scanner in Bixby vision...
This app sux anyway... really needs a fix, it bugs all the time and all you get is pictures of textured potatoes at best.

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