What should I do??? I don't have warranty but could I take it to T-mobile or somethin?
Does the backlight turn on with a black screen or does the screen not even power on at all? If you rooted it then you technically voided your warranty. Unless you can find a way to unroot your phone.
However, if the screen really isn't working then tmobile probably won't be able to tell, they'll just give you a new one. Its worth a shot.
Sent from my T-Mobile myTouch 3G Slide
MusicMan374 said:
Does the backlight turn on with a black screen or does the screen not even power on at all? If you rooted it then you technically voided your warranty. Unless you can find a way to unroot your phone.
However, if the screen really isn't working then tmobile probably won't be able to tell, they'll just give you a new one. Its worth a shot.
Sent from my T-Mobile myTouch 3G Slide
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Click to collapse
The screen doesn't power on at all XO, only the front lights and the vibration turn on when the power button is pressed.
agentg1001 said:
The screen doesn't power on at all XO, only the front lights and the vibration turn on when the power button is pressed.
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My guess with my limited knowledge on how the Slide is actually built on the inside would be that a connector became loose or broken or something, but it could be numerous things.
Anyway, if it doesn't turn on at all, chances are T-mobile won't think twice about it and just send you a new one, as long as you are within the one year warranty period. If they figure out that you voided your warranty they won't charge you for it unless you authorize them to, so it's worth a shot, you've got nothing to lose since your phone doesn't work anyway at the moment. I would just send it in if I were you.
MusicMan374 said:
My guess with my limited knowledge on how the Slide is actually built on the inside would be that a connector became loose or broken or something, but it could be numerous things.
Anyway, if it doesn't turn on at all, chances are T-mobile won't think twice about it and just send you a new one, as long as you are within the one year warranty period. If they figure out that you voided your warranty they won't charge you for it unless you authorize them to, so it's worth a shot, you've got nothing to lose since your phone doesn't work anyway at the moment. I would just send it in if I were you.
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Yea the same thing happened to my htc shadow a long time ago haha, never happened to my kaiser. hmm i guess its just a slider phone problem, but yea ill give it a shot maybe 2morrow or the weekend, ill post back
MusicMan374 said:
My guess with my limited knowledge on how the Slide is actually built on the inside would be that a connector became loose or broken or something, but it could be numerous things.
Anyway, if it doesn't turn on at all, chances are T-mobile won't think twice about it and just send you a new one, as long as you are within the one year warranty period. If they figure out that you voided your warranty they won't charge you for it unless you authorize them to, so it's worth a shot, you've got nothing to lose since your phone doesn't work anyway at the moment. I would just send it in if I were you.
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Thanks I just got my replacement today oh and i just finished rooting it
agentg1001 said:
Thanks I just got my replacement today oh and i just finished rooting it
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Nice! Glad I could help
Sent from my T-Mobile myTouch 3G Slide
Related
Ok so ive had my mytouch since it has came out. Idk if that means anything or relates to the post but onto my problem. When i slide my mytouch open at a certain point the screen flickers and dispositions itself, but if i do slow enough the screen will go blank and i would have to turn my screen bak on. I will try to attack a video link to show u guys what it does. How do i fix D;
Sorry If
This is no a "legit question"
If has been already asked.
You cant read my bad typos.
You Just hate me.
Please i need an answer i think its the ribbon connection(can i fix it w/o sending to the shop or opening it. i dont have warrenty
http://www.youtube.com/watch?v=USXBSr0oh2w
heres the vid it went double speed idk why but just go through it slow im sorry :x
TakoLuffer said:
Please i need an answer i think its the ribbon connection(can i fix it w/o sending to the shop or opening it. i dont have warrenty
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If it IS a ribbon... The only thing I could think of to do without opening it would be to shake it a bunch, haha... and I don't think that would work too well.
You tried searching this area of the forums for anything similar? I might look into this too, although I'm not having that problem. I hope it's something that can be easily fixed though.
Yeah sounds like hardware failure to me. If you can, get a warranty replacement, if not, try to replace the ribbon cable yourself, following guides. If not that, you're screwed
Sent from my T-Mobile myTouch 3G Slide
basically i would recommend that u avoid doing what u did in the vid lol dont slide it open and close it back that many times unless u need to or u are gonna get a black screen that wont come back on... thats the ribbon, flex or whatever u want to call it. mine broke like a month ago and u cant just buy it, u cant find it anywhere i had to buy a broken slide on ebay and get the ribbon from it. if u can get a replacement go for it
TakoLuffer said:
http://www.youtube.com/watch?v=USXBSr0oh2w
heres the vid it went double speed idk why but just go through it slow im sorry :x
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Apparently you had the same problem i did before. I was never able to fix it but i got a warranty replacement from t-mobile. check out this thread that i posted when that happened. http://forum.xda-developers.com/showthread.php?t=849722
edit: this is probably a problem for the first slides that came out? becuase i also got mine as soon as it came out
Actually when I had the same problem with yours, what I did was I have it checked. The store was so grateful that they had it replaced. They told me that it was the flex. If you don't have any warranty, you have no choice but to open it. maybe, just maybe it is the flex or ribbons.
AmazingIphone said:
Actually when I had the same problem with yours, what I did was I have it checked. The store was so grateful that they had it replaced. They told me that it was the flex. If you don't have any warranty, you have no choice but to open it. maybe, just maybe it is the flex or ribbons.
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I got the phone as soon as it came out, (I think it was May?) but yea the phone comes with a factory 1 year warranty, I didnt even need to get mine checked, I just made a phone call and made the warranty exhange over mail and i got a brand new slide. If you have scratches or dents etc etc like my old one did, id do what i did
agentg1001 said:
I got the phone as soon as it came out, (I think it was May?) but yea the phone comes with a factory 1 year warranty, I didnt even need to get mine checked, I just made a phone call and made the warranty exhange over mail and i got a brand new slide. If you have scratches or dents etc etc like my old one did, id do what i did
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Sorry to be off topic, but is that really 921 mhz you're running, with one of dumfuq's test kernels? I couldn't even get 864 to be stable. Under 100% load 864 sometimes freezes for me. Do you have one of the newer slides or something?
MusicMan374 said:
Sorry to be off topic, but is that really 921 mhz you're running, with one of dumfuq's test kernels? I couldn't even get 864 to be stable. Under 100% load 864 sometimes freezes for me. Do you have one of the newer slides or something?
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Yea this is a brand new slide (new version w/ the slash on the zero) (got it a few weeks ago) I was pretty surprised myself because my old slide was only stable at 844. 921 freezes only once or 2x a day, 902 is 100% stable, but to get a lil back on topic, this is one reason to get a replacement, cuz u mite get a brand new lucky phone haha
agentg1001 said:
Yea this is a brand new slide (new version w/ the slash on the zero) (got it a few weeks ago) I was pretty surprised myself because my old slide was only stable at 844. 921 freezes only once or 2x a day, 902 is 100% stable, but to get a lil back on topic, this is one reason to get a replacement, cuz u mite get a brand new lucky phone haha
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Lucky. I have a slash through mine too but it's only stable to 844. Mostly stable on 864, but it freezes sometimes. Probably because this is my friends old phone that he spilled water on. He gave it to me because it started working again, aside from the camera, which I don't care about, and he already had gotten a replacement vibrant. Oh well. 844 is better than stock 600
But yeah if you can OP, get a warranty/insurance replacement to avoid the manual disassembly and such.
Sent from my T-Mobile myTouch 3G Slide
Thanks i think i should do the factory warrenty but im not exactly sure how cause im a youngin as u can see can you tell me how to do the warrenty . Thanks alot guys i didnt want to let go of the mytouch just yet
TakoLuffer said:
Thanks i think i should do the factory warrenty but im not exactly sure how cause im a youngin as u can see can you tell me how to do the warrenty . Thanks alot guys i didnt want to let go of the mytouch just yet
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Same here dude my dads the one that actually talked 2 the tmobile people haha, but I'm pretty sure all he did was tell the problem to t-mobile (made a pretty legit reason) and just asked if a warranty replacement was possible. T-mobile seems to be pretty easy about it
How Exactly do i do the Warrenty thing?
TakoLuffer said:
How Exactly do i do the Warrenty thing?
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call 1800-tmobile on a phone other than your cell and go through the prompts to get to customer service. They'll ask a few questions about your phone and then mail you a new one, things like is your water spot red, etc.
I donr have tmobile warranty tho only factory ?
TakoLuffer said:
I donr have tmobile warranty tho only factory ?
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Click to collapse
Then call HTC: http://www.htc.com/us/support/hotline
My Vision's screen has a loose connection. the picture flips up and down, changes colors, and doesn't show up most of the time. I can't see the screen clearly enough to unroot, and since it's a problem with the hardware and not my fault T-Mobile should suck it, anyway. But no one will help me because it's rooted.
Any way to unroot and return to stock with limited screen access, or would I be better off voiding the warranty completely and fixing it myself?
Edit: If I flash the official G2 rom with the engineering HBOOT installed will it brick the phone?
I dunno what you can do as far as a personal hardware fix, but if your screen doesn't turn on right, tmo/HTC shouldn't be able to tell if you are rooted at all.
They will probably not even try to fix your phone, but rather send you a replacement. I dunno, worth a shot I guess..
Good luck.
TJBunch1228 said:
I dunno what you can do as far as a personal hardware fix, but if your screen doesn't turn on right, tmo/HTC shouldn't be able to tell if you are rooted at all.
They will probably not even try to fix your phone, but rather send you a replacement. I dunno, worth a shot I guess..
Good luck.
Click to expand...
Click to collapse
I called HTC and they're going to send me a replacement phone. I'm sending them mine and if they can get the screen working they're probably going to resent all the software, too.
So, whatever.
Thanks, anyway.
So my Inc has a weird power button issue. If I slightly touch the button it acts as though I pushed it. My screen comes on a lot due to it.
Ive tried using compressedair to clean out the button area but that's no good. Any way I can fix this without cracking it open?
bukithd said:
So my Inc has a weird power button issue. If I slightly touch the button it acts as though I pushed it. My screen comes on a lot due to it.
Ive tried using compressedair to clean out the button area but that's no good. Any way I can fix this without cracking it open?
Click to expand...
Click to collapse
find a case that covers the button and makes it harder to push like a silicon case?
did you ever spill a liquid on the phone?
synisterwolf said:
find a case that covers the button and makes it harder to push like a silicon case?
did you ever spill a liquid on the phone?
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Click to collapse
No spills, I just seems to bewearing out. I have a couple of cases but neither really help.
It actually seems to work better if I slightly touch it and not physically push it.
bukithd said:
No spills, I just seems to bewearing out. I have a couple of cases but neither really help.
It actually seems to work better if I slightly touch it and not physically push it.
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Click to collapse
i bet there is lint or something in the button. they only way to know for sure is to crack it open.
synisterwolf said:
i bet there is lint or something in the button. they only way to know for sure is to crack it open.
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I still have it under warranty with best buy. Should I just go get a new phone? I'm not gonna void my warranty and still pay for it.
bukithd said:
I still have it under warranty with best buy. Should I just go get a new phone? I'm not gonna void my warranty and still pay for it.
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if you still have a warranty then i would see what they can do for you. i dont think they will have an Inc for you they might have you upgrade to a device that is the same value. i would talk to them. cant hurt right?
the warranty is for geek squad right?
synisterwolf said:
if you still have a warranty then i would see what they can do for you. i dont think they will have an Inc for you they might have you upgrade to a device that is the same value. i would talk to them. cant hurt right?
the warranty is for geek squad right?
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Click to collapse
Yep black tie coverage. Thats what I decided, I went and waited at best buy for 3 hours today and wound up with a crappy loaner phone (LG Vortex 2.2.2).
Hopefully in a few days I will get the faux upgrade but it is entirely possible that Ill just get a refurb inc.
I will miss the Inc if they don't get me another one.
bukithd said:
Yep black tie coverage. Thats what I decided, I went and waited at best buy for 3 hours today and wound up with a crappy loaner phone (LG Vortex 2.2.2).
Hopefully in a few days I will get the faux upgrade but it is entirely possible that Ill just get a refurb inc.
I will miss the Inc if they don't get me another one.
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:'(
Sent from my Droid Incredible 3D using xda premium
Screen has gone black. Sometimes i can see everything fine for a second and then it just goes black. I know the phone is still on because I can feel the haptic feedback of the buttons even when its black. My question is how do I unroot my phone so I can return it through verizon without the use of the screen? Any help would be appreciated I am at a loss on this.
bc13 said:
Screen has gone black. Sometimes i can see everything fine for a second and then it just goes black. I know the phone is still on because I can feel the haptic feedback of the buttons even when its black. My question is how do I unroot my phone so I can return it through verizon without the use of the screen? Any help would be appreciated I am at a loss on this.
Click to expand...
Click to collapse
Have you tried a battery pull? Can you still access your recovery?
Sent from my Sensified ICS phone
I have done a battery pull and it did nothing. I have not tried recovery but I dont think that will help, I believe it is a hardware issue with the screen.
Just smack it like the fonz! Lol
Sent from my ICS Dinc2
cstone1991 said:
Just smack it like the fonz! Lol
Sent from my ICS Dinc2
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You know I actually tried that, I even did the haaaa with the thumbs out thing but that didnt work.:laugh: So I am guessing by the lack of responses that I am just screwed and I will not be able to fix it. If anyone has any ideas i would really appreciate it.
bc13 said:
You know I actually tried that, I even did the haaaa with the thumbs out thing but that didnt work.:laugh: So I am guessing by the lack of responses that I am just screwed and I will not be able to fix it. If anyone has any ideas i would really appreciate it.
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Click to collapse
Well, at least try to access your bootloader first and then narrate what happened.
Sent from my Sensified ICS phone
bc13 said:
You know I actually tried that, I even did the haaaa with the thumbs out thing but that didnt work.:laugh: So I am guessing by the lack of responses that I am just screwed and I will not be able to fix it. If anyone has any ideas i would really appreciate it.
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Like david_hume suggested I would try getting into boot loader first.
My guess is that its hardware failure. If you no longer have warranty/insurance on your phone you could try taking your phone apart. It could be as simple as the connection for the LCD came loose. My other guesses would be the LCD could have went bad or the connection on the PCB failed. You might want to start looking for a donor phone if you can find one cheap. Or if you aren't up for the DIY challenge it could be time for a new phone. If you decide to try fixing it I highly recommend looking for a good tear down video on YouTube.
Sent from my ICS Dinc2
The phone is still under the htc 1 year warranty so I could have it replaced under that. My only question is will they be able to tell its rooted by hooking it up to a computer or will they just give me a new one since the screen went dead.
bc13 said:
The phone is still under the htc 1 year warranty so I could have it replaced under that. My only question is will they be able to tell its rooted by hooking it up to a computer or will they just give me a new one since the screen went dead.
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Click to collapse
I'm not sure about that. I've never done an exchange through them. I have heard of people getting warranty replacements while their phone is rooted but not sure if that is through VZW or HTC.
Sent from my ICS Dinc2
I've searched the forums for a while and haven't found an issue exactly like this..
At first my phone would boot and the soft keys would light up and the LED would shine while charging. Shortly after that, I had no display and no illumination whatsoever on my screen. I just disassembled the phone to make sure all of the bands and connecters are connected and they are fine. I have reason to believe the screen works because when I receive a call, i can press where I usually would to accept calls and it works.
I have done some research on getting a new digitizer, screen, ribbons, etc.. but it's just too costly to justify it seems.
Any advice would be greatly appreciated
warheed said:
I've searched the forums for a while and haven't found an issue exactly like this..
At first my phone would boot and the soft keys would light up and the LED would shine while charging. Shortly after that, I had no display and no illumination whatsoever on my screen. I just disassembled the phone to make sure all of the bands and connecters are connected and they are fine. I have reason to believe the screen works because when I receive a call, i can press where I usually would to accept calls and it works.
I have done some research on getting a new digitizer, screen, ribbons, etc.. but it's just too costly to justify it seems.
Any advice would be greatly appreciated
Click to expand...
Click to collapse
Try to Odin stock
Sent from my SPH-D700 using Tapatalk 2
You may have to go into sprint and ask for a new screen. That happened to me once and they replaced it and it worked fine ever since. I had water damage on mine though
Sent from my Samsung Epic 4G using Tapatalk 2
xboxfanj said:
You may have to go into sprint and ask for a new screen. That happened to me once and they replaced it and it worked fine ever since. I had water damage on mine though
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Click to collapse
You can do that? Will they deny you if you're using a rooted phone or do you have to go back to stock first...
Sunchips said:
You can do that? Will they deny you if you're using a rooted phone or do you have to go back to stock first...
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Click to collapse
Depends on where you go and who you get. The last time I went, the associate thought it was awesome that I have sense on my phone. If possible, Odin back though.
I did get around to blindly putting my phone into download mode and flashing the stock tar through odin.. I'm assuming the flash worked since I heard the stock boot/shutdown animation theme music accordingly.
Unfortunately the screen and the soft keys are still not illuminated. The QWERTY remains functional including backlighting.
My phone is no longer on any network, but do you think I could still take it up to a location and bs my way into getting at least a used equal or lesser value device?
Put it up on Fleabay as a clean ESN, broken screen phone and stop wasting our time while you try to scam Sprint.
Sent from my SPH-D700 using Tapatalk 2
You're right, certainly not an ethical option. I'm more of a DIY person though, as I'm sure I could say the same for everyone else here.
Do you think it's the whole screen that needs to replaced? Ribbons and all? If so, do you know of a good source for me to purchase what I need
warheed said:
You're right, certainly not an ethical option. I'm more of a DIY person though, as I'm sure I could say the same for everyone else here.
Do you think it's the whole screen that needs to replaced? Ribbons and all? If so, do you know of a good source for me to purchase what I need
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Click to collapse
Don't do it. I bought my Epic for $80 and replacement screen costs $70. AND I'm in China where electronic products and accessories should be cheap.
Sent from Nokia N900 w/ Android 2.3.7