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Hi all
i just received my htc desire today
i cant get the phone to work with HTC sync 2.0.25
it tries to connect but each time end up disconnected
ive tried all the htc driver 32 but etc
still nothing
i need it to work with outlook contacts and calendar
soembdy please help!!!
Desire uses 2.0.28 it is on root of SD card
Are you using 64 bit or 32 bit Windows 7?
I had similar issues in 64, and needed to manually place the HTC drivers in the Program Folder.
You can download the HTC x64 Drivers from here:
http ://www.multiupload.com/86L5JXTK0S
Just place them in the HTC directory (i.e. "C:\Program Files (x86)\HTC\" or where ever you choose to install HTC Sync. And then just reinstall the version that is located on the SD Card that came with the Desire.
Hope that helps, it worked for me.
had no issues with my W7 x64 Ultimate laptop and drivers - installed first time using HTCSync on the SD card
kasonne said:
Are you using 64 bit or 32 bit Windows 7?
I had similar issues in 64, and needed to manually place the HTC drivers in the Program Folder.
You can download the HTC x64 Drivers from here:
http ://www.multiupload.com/86L5JXTK0S
Just place them in the HTC directory (i.e. "C:\Program Files (x86)\HTC\" or where ever you choose to install HTC Sync. And then just reinstall the version that is located on the SD Card that came with the Desire.
Hope that helps, it worked for me.
Click to expand...
Click to collapse
Well You probably did not noticed that on the root of SD card is a new version of HTC sync 2.0.28.
So as I wrote, he only need to intall this new version 2.0.28 from SD card. Old version 2.0.25 comes with Legend and is not working with Desire.
in each section of this forum..i find the same question, whoever gets a new phone..come here ask HTC SYNC & WIN7
kinda funny
tickmaster said:
Well You probably did not noticed that on the root of SD card is a new version of HTC sync 2.0.28.
So as I wrote, he only need to intall this new version 2.0.28 from SD card. Old version 2.0.25 comes with Legend and is not working with Desire.
Click to expand...
Click to collapse
No I did notice that and that what I used and if you read point out. I was simply giving a piece of advice that worked for me in with the problem that I had.
It works fine on win7 x64, never tried on 32 but i assume its the same.
I posted a download link if you were like me and a few others whom deleted it by mistake. I was lucky i have two HTC Desires so fished the software of the other SD:
http://forum.xda-developers.com/showthread.php?t=661397
When you install the software it asks to restart i think, you dont realyl need to do this. When you connect your phone it will detect device etc, install drivers. Once done disconnect the phone from computer for a second o two and then reconnect it, this time the HTC sync should appear on your phone. IF you do not select htc sync it will not appear as connected in the htc sync software.
Thanks for the driver link, i didn't find them on the htc site, well i thought win7 would download them automatically just like any other device i've connected to it.
w/e now i can use my outlook contacts and calendar thanks again.
EDIT:
Don't know with older versions but with latest HTC Sync 2.0.28 that's in your phone SD you don't need those drivers.
On my Windows 7 64bit when i plugged the phone a driver installation error pop'd, so i removed the sd card, inserted it in a card reader, copy'd the app on my pc and installed the htc app manually. After the installation i tried again but windows gave me the same driver error, so i just started from scratch.
Unistalled htc sync, reboot, reinstalled it, reboot, plugged in the phone in htc sync and it worked
So probably you've to first install HTC Sync then plug the phone in HTC Sync mode to get it installed correctly.
EDIT 2:
Ok nothing again...
After the first sync i unplugged the phone, now if i try to replug it i get the same driver error and the device can't be recognized. Meh i really don't know what to do.
EDIT 3:
This just sounds retarded, i plugged the htc cable directly on the back of my pc w/o using an extension cable and now it works flawlessly. Gonna play around with it more to see if that's really the problem.
hTC Sync PC Connection Issues
hTC Sync PC Connection Issues
If your hTC device (mines the new hTC Desire “Bravo”)
has connection issues with your PC – You will receive an
error message on you hTC device saying PC not found etc.
Simply check to see if you have your hTC device plugged
into a USB2 port and not the older USB1.1 port … Vista+
should have atleast 1 / 2 USB2 ports. I have 8 ports on the
rear of my PC and 2 on the front. I had connection issues,
but discovered the 2 ports on the front are USB1.1 and
norrowed down the USB2 port which was on the rear of my
PC! Plug your hTC device cable into the USB2 port (may
need trial & error to find the port, but you can check to see
if you have a USB2 port, by looking in your
DEVICE MANAGER on your PC. Open the hTC Sync
programme and then plug the cable into your phone. Select
hTC Sync on your device to do a Sync or select Disk Drive
on your device to transfer music, pics, etc. Any problems
feel free to contact me @ [email protected]
Press F8 when you start windows
Select the option that alows 3rd party drivers
and then let it boot into windows...
I think once you are in there is an option to allow 3rd party drivers.
Evan if teh drivers are from microsoft win 7 will do the same thing... odd but It's theer for a reason !
Sorry I hope this is not off topic and I don't want to hijack the thread but the people using laptops can they check if the laptop will go into hibernation mode with HTC sync installed. My XP netbook wont hibernate and I have to uninstall it after every time I use it, just want to check if it is a driver conflict with my netbook or a generic problem with HTC Sync.
Hey, glad I found this thread. I have been having trouble with HTC Sync from the outset. I have an unmodified Evo with 2.2 and an Asus netbook with Windows7 Starter. I was wondering if it might be the W7 Starter being limited in some way, but it sounds like the problem is across the board. I have managed to sync a couple of times but the phone and computer don't seem to recognize each other reliably. Right now the only thing the phone will do is accept a charge from the computer. Occasionally the computer will recognize the phone enough to install the driver but that's it. Anybody have any new news on this one?
Install HTC Sync 3.0.5387.
Works VERY good!
TheDeadCpu said:
Install HTC Sync 3.0.5387.
Works VERY good!
Click to expand...
Click to collapse
+1 for this one. No issues at all even HTC says Desire is not supported but it works well. Tested iTunes sync and application installation.
TheDeadCpu said:
Install HTC Sync 3.0.5387.
Works VERY good!
Click to expand...
Click to collapse
I have still a problem updating the drivers and get the sync to work. :s Been trying all day. Windows 7 64 bit here
I was happily running HTC Sync 2.0.33 with Froyo + Sense ROMs and i installed the new HTC Sync 3.0.5372 (Im running an XP PC)
After it installed ok it would not detect my phone. In Device Manager i have a "My HTC" device under "Android USB Devices".
I also noticed i have a USB Drive but i cannot access it as my phone is in Sync mode and not Disk Drive mode.
I uninstalled and put on the older 2.0.33 again and that would not detect the phone either.
I installed HTC Sync 3.0.5372 on another XP PC and its fine on that , it is detect straight away, so i know its not the phone
Any ideas or is there an alternative sync program I can use to sync with Outlook 2007
I have a Desire, A8183. Not rooted, no custom roms, just the standard Android 2.1 from Telstra.
I use HTC Sync 3.0.5481 on Windows Vista x64 Sp2.
My computer can recognise the Desire, HTC Sync will recognise that a Desire is connected. Desire recognises that it it plugged in to a computer.
However, nothing will sync. In the two attachments, see in the overview page, that "Sync Now" is greyed out. I cannot click on this.
In the calendar page, I cannot click on anything. Clicking on the "off" button doesn't do anything, and all the options are greyed out, unable to be clicked on.
I have tried uninstalling HTC Sync and the driver, and then reinstalling both, but this did not work.
I tried plugging the Desire into different USB ports, this didn't work either.
Not sure how to disable USB debugging mode, as I can't find it in Android 2.1.
Disregard the last synced date in the general screen, as HTC Sync says one thing, and my Desire says last sync was 4:34pm 17 November 2010.
I have created calendar events in Outlook 2007, but they have not been synced across. I have created events in the Android calendar, but they have not been synced across.
The thing is though, it used to work.
What can I do to make it work again?
Last, but not least, yes I tried searching, but I tried all the suggestions but they didn't work. Unless of course my search-fu is not so good.....
similiar problem here. i went back to version 2
So I downloaded HTC Sync 2.0.40 just then.
It doesn't even recognise that my Desire is plugged in. The Desire itself says that it cannot find HTC Sync on the computer.
Is there a version between 2.0.40 and 3.0.5481?
not to my knowledge is the desire being picked up in device manager?
Sage said:
not to my knowledge is the desire being picked up in device manager?
Click to expand...
Click to collapse
Yes it is.
But now it does work with 2.0.40. Very strange.
Edit: So apparently I also have 3.0.5481 also installed. I checked with 2.0.40 to find updates, downloaded a driver update file from HTC. This was USB Driver 3.0.5481, not HTC Sync 3.0.5481. Maybe this updated driver has fixed it.
so is this really a damn point that HTC has problems with it?
my system (win7 ultimate x64) cannot connect to the DHD with HTC Sync 3.0.5481 (wildfire edition).
i tried it so much times. again and again. deleted all drivers, installed it again. nothing.
if i press SYNC-mode when i connect my dhd to my pc, nothing happens.
wrong, there is something happen: there is an "android phone" in my hardware-folder...
but the drivers are WRONG! now, how can i get the REAL drivers, and HOW can i get this work.
the DHD is a very great phone, and i NEED to sync my outlook... this is necessairy!
thanks for tips and tricks.
cheers from switzerland!
Don't know about win7 64bit but I use Soocial to sync my contacts over various accounts and it will also sync to Outlook. No solution to calendar or other things tho so sorry
http://www.soocial.com/
Works fine for me on Win7 x64, I just downloaded the sync software from HTC, Installed, Plugged phone in and it worked.
Same here. Win 7 x64. Works fine.
I'm using it also on my x64 Win-7. I've downloaded the drivers from the HTC-site and it just works. I've tried it on my 'old' laptop, and last week at the new laptop I bought and on both it just works the first time.
Try to uninstall all the drivers, then download HTC Sync from the HTC-site and first install the software, then connect your phone. Hopefully that works!
From a fresh install on a machine that hasn't ever seen HTC Sync. Tried to install 3.0. Doesn't detect my HTC Desire. Tried rebooting, unistall/reinstall. I think the new version is bugged. Maybe if previous versions where installed it might work.
Not sure if it's relevant, but I had to disable my antivirus while installing HTC Sync on my Win7 x64 machine.
A lot of software says that, and I usually ignore it with no ill effects, but in this case it really did make a difference. The drivers didn't load correctly until I disabled the antivirus during installation.
So if you didn't disable your AV, it might be worth uninstalling HTC SYnc, disabling your AV, and reinstalling, to see if that makes a difference.
What version of MS Office are you using? I had kind of the same problem (win 7 x64), using office 2010 64 bit. I reinstalled office as 32 bit, and now it works fine..
I used the Sync that came on the SD card of DHD and it worked perfectly fine...i was able to Sync with Outlook etc., I also used to have a Previous version of Sync for Tattoo...that didn't have any impact...
In this case , i think the problem is because of the Wildfire Sync version. Try installing from the SD card, that works like a charm
cheers
KK
works for me. using win 7 ultimate (64bit)
must full charged before connect to laptop!
problem with HTC Desire HD, if connect to laptop, it charge and perhaps use more than 500mA (charger is 1A!!) and laptop can't recognize DesireHD, just display unknow periph.
After full charged, and green led, disconnect and immedialtly connect, and HTC sync work.
Working fine here on Win 7 Ultimate 64Bit.
As another poster mentioned, you will not be able to sync with 64bit version of Outlook so please ensure you are using the 32Bit version.
PS I downloaded and installed the latest version of HTC Sync from HTC's website.
Hi Guys,
I have installed Windows 8 Release Preview on my laptop as my primary OS and I have installed HTC Sync Manager, but for some reason it seems to not recognize it... Then later it will recognize and try to set up but nothing happens after that!!
Anybody has found a resolution to this issue???? Please let me know.
maybe nobody has released drivers yet
glukosio said:
maybe nobody has released drivers yet
Click to expand...
Click to collapse
But it is supposed to work when you install it in "Compatibility Mode" set to Windows 7 right? I mean both are just the same operating systems with 8 having some modifications.
no, they're 2 different OS and they need different drivers for working... some drivers working on both, other nope.
Hmmm.... Anyways thanks a lot for the response.
aLcHy09 said:
But it is supposed to work when you install it in "Compatibility Mode" set to Windows 7 right? I mean both are just the same operating systems with 8 having some modifications.
Click to expand...
Click to collapse
Compatibility mode force your OS to run the application with windows 7 frameworks and dlls, not the drivers, so any application that needs hardware drivers won't work on 8... And of course since it is still a beta version (RC actually) and not released yet, nobody at HTC cares about the drivers
Thats too bad.... Wanted the Sync software so that I can take a backup of everything on the phone...
Same problem I had when tried to root the phone over on Windows 8. It failed and I had to revert to W7 just for rooting.
It still fails for me
Flame0n said:
Same problem I had when tried to root the phone over on Windows 8. It failed and I had to revert to W7 just for rooting.
Click to expand...
Click to collapse
My phone shows connecting, then disconnected. HTC sync thinks it started to sync, but just hangs. Windows 8 was released to manufacturing months ago. I wish HTC would fix this.
Has anyone been able to sync the One X to HTC sync on Windows 8 x64?
Works fine here, WIndows 8 64-bit, installed normally and it worked
tomascus said:
Works fine here, WIndows 8 64-bit, installed normally and it worked
Click to expand...
Click to collapse
It still doesn't work for me. I uninstalled everything HTC or Android (HTC Sync, HTC Driver, HTC BMP, Android SDK), rebooted, and reinstalled everything. Then when I plugged in my phone and selected HTC Sync Manager it tries to connect and never connects. I noticed an unknown Android device in device manager. I updated the driver for that device using information I've seen in other threads. Now the device shows up as HTC Sync when the phone is plugged in, but the HTC Sync application never seems to know my phone is connected.
Just wait for HTC to release a new version which is confirmed to work on Windows 8
DonS said:
It still doesn't work for me. I uninstalled everything HTC or Android (HTC Sync, HTC Driver, HTC BMP, Android SDK), rebooted, and reinstalled everything. Then when I plugged in my phone and selected HTC Sync Manager it tries to connect and never connects. I noticed an unknown Android device in device manager. I updated the driver for that device using information I've seen in other threads. Now the device shows up as HTC Sync when the phone is plugged in, but the HTC Sync application never seems to know my phone is connected.
Click to expand...
Click to collapse
Are you using USB 3 or USB 2? I have been working with my One X on Windows 8 tonight and it will not work using USB 3 but will work fine with USB 2 ports.
SkuzeeII said:
Are you using USB 3 or USB 2? I have been working with my One X on Windows 8 tonight and it will not work using USB 3 but will work fine with USB 2 ports.
Click to expand...
Click to collapse
I've tried on both USB 3.0 and USB 2.0 ports with the same result. The HTC sync device appears in Device Manager, the phone says trying to connect to HTC sync, but HTC Sync shows nothing at all.
Its like there is something new in Windows 8 that is connecting the device to some other application.
Same problem
aLcHy09 said:
Hi Guys,
I have installed Windows 8 Release Preview on my laptop as my primary OS and I have installed HTC Sync Manager, but for some reason it seems to not recognize it... Then later it will recognize and try to set up but nothing happens after that!!
Anybody has found a resolution to this issue???? Please let me know.
Click to expand...
Click to collapse
I've had the same problem. When I then installed Wondershare Moble Go it seemed to install the proper drivers, and HTC Synch did "see" my device. However, during the synch, it would stop half way, and I had to force the program to close. There have been several other issues with Windows 8, but this was one of the problems that made me reimage my computer back to Windows 7. I'm sure there will be lots of bugs, but like every other version of Windows, Microsoft issues a defective product and waits for us to report all the bugs. In a sense, we pay THEM to be beta testers.
rspprodinc said:
I've had the same problem. When I then installed Wondershare Moble Go it seemed to install the proper drivers, and HTC Synch did "see" my device. However, during the synch, it would stop half way, and I had to force the program to close. There have been several other issues with Windows 8, but this was one of the problems that made me reimage my computer back to Windows 7. I'm sure there will be lots of bugs, but like every other version of Windows, Microsoft issues a defective product and waits for us to report all the bugs. In a sense, we pay THEM to be beta testers.
Click to expand...
Click to collapse
Actually, Windows 8 beta builds have been available for nearly a year. HTC should have been testing HTC Sync with Windows 8 months ago and released an updated version by now. In fact, if they had written it correctly in the first place, it wouldn't have this issue. I have hundreds of other programs that didn't have any issues with Windows 8. Windows 8 uses the same driver model as Windows 7. the only difference for drivers is that Windows 7 would prompt to install and unsigned driver and Windows 8 won't install unsighned drivers at all unless you boot with advanced options and tell it to allow the installation of unsigned drivers. I don't know what HTC is doing, but the driver doesn't automatically install, but I can install it manually. Even with the driver installed, it doesn't connect.
I have been running Windows 8 for many months and there are very few programs that don't work correctly. Unfortunately, HTC Sync is one of the two programs I cannot seem to get to work.
HTC Sync Manager Windows 8
Hi, I tried to install Sync Manager on my W8 os. I could not even accept the terms & conditions. I then phoned the international customer care line speaking to INNA. I also replied to HTC's email and received a reply from JAMES whereby BOTH replied that HTC Sync Manager is not compatible with Windows 8 and both suggested I use Windows XP or 7.
Needless to say that it cannot be acceptable for any manufacturer to offer such a solution or reply.
I then opened Mozilla Firefox browser instead of Windows Explorer, HTC.com, Sync Manager and was able to download the program with no hassle.
I then run the program on my Windows 8 and it worked perfect.
I would suggest HTC train, replace or appoint innovative support staff that know what they do and that do justice to their wonderful products.
Hope this help those who battle with Sync & W8.
Everybody berates Microsoft, but the effort the put into compatibility is beyond the call of duty.
stfu
BenPope said:
Everybody berates Microsoft, but the effort the put into compatibility is beyond the call of duty.[/QUOTE
Click to expand...
Click to collapse
New drivers available on HTC website with htc drivers v4.xx , works on windows 8 (not sure if requires compa. mode or not)