Develop Bugs

[Q] Apps Installed thru Zune Missing?

Hey all! the other day I had my phone connected to my PC via usb, and install 3 free apps back to back (BAM BAM BAM) thru Zune. Then properly disconnect the usb connection to the phone, an then went a looking for the three apps. Only the first one installed appears in the app list, the 2nd and the 3rd apps are missing. Tried to reinstall thru Zune, and it states already installed to reinstall got to MP on your phone to reinstall. When I go to MP thru the phone and find these missing apps their is no option to install or reinstall it just has a button to share? When I go to my account on Zune under App history it shows all 3 were installed?
So at this point I can't use or install these apps on my phone because both Zune and the phone basically state they are already on the phone but they are not.
I've tried everything from having Zune forget the phone (Focus) to searching Xda for 2 days..surprising no one has had this problem before. At any rate any help would be greatly appreciated. Trying to prevent a hard reset if possible, but will do if I have to. Best install apps thru Zune one at a time!!!
thx,
Steve

SportsFans said:
Hey all! the other day I had my phone connected to my PC via usb, and install 3 free apps back to back (BAM BAM BAM) thru Zune. Then properly disconnect the usb connection to the phone, an then went a looking for the three apps. Only the first one installed appears in the app list, the 2nd and the 3rd apps are missing. Tried to reinstall thru Zune, and it states already installed to reinstall got to MP on your phone to reinstall. When I go to MP thru the phone and find these missing apps their is no option to install or reinstall it just has a button to share? When I go to my account on Zune under App history it shows all 3 were installed?
So at this point I can't use or install these apps on my phone because both Zune and the phone basically state they are already on the phone but they are not.
I've tried everything from having Zune forget the phone (Focus) to searching Xda for 2 days..surprising no one has had this problem before. At any rate any help would be greatly appreciated. Trying to prevent a hard reset if possible, but will do if I have to. Best install apps thru Zune one at a time!!!
thx,
Steve
Click to expand...
Click to collapse
if u are installing games they will directly go to the XBOX games folder or shortcut whatever u call them... if u are installing apps and they are not on the phone i have no clue why..

Yea like the user above^. If the other two Apps are Games they might be in the Xbox LIve Hub. Check it. If not then call MS for help.

or the apps are tagged wrong and are in games by mistake. Had this happen with a timer app.

Wow thar they blow! Sure-nuff sitting in the XBOX game folder even though one is not a game...wooow. Thanks truffle1234 and to all! Didn't think to go there and page down to see the new games installed (neurons miss firing) Thanks again!

[Q] Marketplace problem

Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now, please try again later"
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...

I have two devices (Trophy). One is OK, but the other the same that you. All are update with the february update...

Just spoke with Microsoft support and they weren't very helpful. Suggested it might be something to do with the IP address the phone is using (I'm currently in Canada, although my Windows Live / Zune account is in the US). That doesn't really make sense to me, as I have been using the phone in Canada since the Feb update with no problems - why should it suddenly have a problem with the IP address? Also, I can still use my Zune Pass...

Sorry my english. I uninstall all aplications with updates in marketplace in the device that not connect. But remains one: Xbox Live Extras. With this device I can't connect to Xbox live. ¿Can you connect to Xbox live? The another device that it's right connect without problems...

Today it works... This night made changes in the profile of XBox Live... But I dón't know if had been casuality...

I have the same problem with my hd7, in spain, since this afternoon i cant buy anything on the market place... xbox live works, zunepass works but no market i cant get nothing even free stuff does not work... any ideas?

Count me in on the Market app install problem. Been trying all day to install some apps and they won't. I get the same message as the OP.

quantum on att here. same problem off and on. i find that if i wait for a few seconds (as if to have the marketplace dumbware to finish loading), and then tap "install" it usually goes through. when it goes through, it says "purchasing" rather than showing only the dots.

Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?

BenJG said:
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
Click to expand...
Click to collapse
Not mine. Still 7004

The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!

Seiya said:
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Click to expand...
Click to collapse
The Market seems to be working now. Apps are now installing.

Can anyone else confirm that the problem has now resolved itself? I'm not all that eek to hard reset my phone again and go back to my original live account if it's not going to make a difference...

I just got this problem now! grr, hard reset for no reason, ffs!

Hard reset and set up with US-based account. All working perfectly again. I suspect this problem has something to do with our Live accounts at Microsoft's end. If it happen to me again, I think I'll just wait for things to (hopefully) resolve themselves.

I was having this issue for a week now and fixed it today about 5 hours ago actually. I was looking to see what I may have done recently to cause the issue and I had cookies disabled. Once I re-enabled it, everything worked again.

Well it Works for me again...

The marketplace and Apps

You know I know MS has done some DUMB things over the years but I think this has got to be the dumbest!
I don't put my credit card onlline esp for games and other trivalties. What I do is buy points I did it for my PS3, and I decided to do it for the MS store. Well low and behold the games can be bought, the music/video can be bought with points but NOT the apps!!
This is the dumbest thing. I don't want games on my phone, or music and videos with DRM lock on them. What I wasnt is a sirius Satalie radio app that apperently I can't buy without putting my credit card into the system.
So now because of MS's reasoning people who go to all that effort of building these apps and deserve to be paid for them can't be, and because I like so many others refuse to use our credit cards on the net and for a 1 dollar item the developers loose out. And not that i care i'm out 40 bucks (2800 points) I care that thats money MS gets and I will never spend, so they win!

Or you could do as I do, and when you want to buy an app, you complete the transaction on your phone, and have it charged to your phone bill. No hassle, no fuss, no credit card involved.

Unfortunately i doubt my system works that way, though it would be nice.

yea mine doesnt work either

RoboDad said:
Or you could do as I do, and when you want to buy an app, you complete the transaction on your phone, and have it charged to your phone bill. No hassle, no fuss, no credit card involved.
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Click to collapse
are the price in USD or local currency(own country currency)

I am in the US, and all of the purchases I have made have been in USD. I don't know how it might work (or not work, as it seems) in other countries.

When I buy from MP I just pay using my Credit Card detail I have it stored with Live ID.. when I dont want them to charge my card I just buy it from my phone instead and my Atnt Bill gets credited at the end of the month for all purchases from my phone together...
I like phone billing better because its all together at month end.. I get time.. where as from card I keep seeing every 8-9 USD two three times.. so sometimes I could run into risk of overdrawing and stuff..
But than if I buy from phone.. I would have to re-install it again in case if I ever have hard reset my phone, (I have never done hard reset on my phone yet!! )... so I use MP to buy and install and dont have any problems..

Purple11 said:
But than if I buy from phone.. I would have to re-install it again in case if I ever have hard reset my phone, (I have never done hard reset on my phone yet!! )... so I use MP to buy and install and dont have any problems..
Click to expand...
Click to collapse
Actually, even if you buy an app through Zune, you may still have to reinstall it from your phone after a hard reset (or replacement).
I recently added more memory to my Focus, which required a hard reset. After completing the reset, I connected to my PC so Zune could reinstall all of my apps, but only about a third of them auto-reinstalled. I don't know if the limit is time-based or number-based, but from what I could see, only the apps that I had purchased/installed within the last 6 weeks were present. The rest all had to be manually reinstalled, which was not fun at all.
This for me is probably the most frustrating part of the WP7 marketplace. We have no tool, either in Zune OR on the phone (it should be on BOTH) to allow use to see a complete history of what we have downloaded/purchased, with options to permanently remove things from the list that we downloaded to check out, but found to be worthless, and another option, for times such as following a hard reset, to select multiple apps to reinstall (or optionally "all"). Instead, I have to keep it all in a spreadsheet on my PC and manually install almost every single app. Lame.

RoboDad said:
Actually, even if you buy an app through Zune, you may still have to reinstall it from your phone after a hard reset (or replacement).
I recently added more memory to my Focus, which required a hard reset. After completing the reset, I connected to my PC so Zune could reinstall all of my apps, but only about a third of them auto-reinstalled. I don't know if the limit is time-based or number-based, but from what I could see, only the apps that I had purchased/installed within the last 6 weeks were present. The rest all had to be manually reinstalled, which was not fun at all.
This for me is probably the most frustrating part of the WP7 marketplace. We have no tool, either in Zune OR on the phone (it should be on BOTH) to allow use to see a complete history of what we have downloaded/purchased, with options to permanently remove things from the list that we downloaded to check out, but found to be worthless, and another option, for times such as following a hard reset, to select multiple apps to reinstall (or optionally "all"). Instead, I have to keep it all in a spreadsheet on my PC and manually install almost every single app. Lame.
Click to expand...
Click to collapse
I just save my ATnT bill which lists all my purchase for that month and I also get regular Emails in my LiveID for all the purchases I make at MarketPlace using my Card, so I dont have to maintain a spreadsheet right now..

RoboDad said:
We have no tool, either in Zune OR on the phone (it should be on BOTH) to allow use to see a complete history of what we have downloaded/purchased,
Click to expand...
Click to collapse
Do through your zune settings on your computer, there is a spot to show you what you bought. thought not sure about that if you buy it on your phone.

slight22 said:
Do through your zune settings on your computer, there is a spot to show you what you bought. thought not sure about that if you buy it on your phone.
Click to expand...
Click to collapse
I'm not sure if that even shows a complete history of Zune-purchased apps. And, even for the apps it does list, it doesn't provide any tools to reinstall. In fact, Zune doesn't allow any manual reinstall, period. It HAS TO be done on the phone.
[Edit]
I hadn't tried to use that tool in a while, because the last time I did use it, it didn't list everything. It looks like it does now list everything (even apps purchased on the phone), but still lacks the ability to reinstall apps from there. And there is still the glaring lack of a similar tool on the phone itself.

Actually it's weird but believe me apps keep reinstalling for a few days on Zune after a hard reset. It doesn't make any sense but I experienced it with my phone.
That said, a way to backup would be ideal, specially when it comes to game saves.
RoboDad said:
Actually, even if you buy an app through Zune, you may still have to reinstall it from your phone after a hard reset (or replacement).
I recently added more memory to my Focus, which required a hard reset. After completing the reset, I connected to my PC so Zune could reinstall all of my apps, but only about a third of them auto-reinstalled. I don't know if the limit is time-based or number-based, but from what I could see, only the apps that I had purchased/installed within the last 6 weeks were present. The rest all had to be manually reinstalled, which was not fun at all.
This for me is probably the most frustrating part of the WP7 marketplace. We have no tool, either in Zune OR on the phone (it should be on BOTH) to allow use to see a complete history of what we have downloaded/purchased, with options to permanently remove things from the list that we downloaded to check out, but found to be worthless, and another option, for times such as following a hard reset, to select multiple apps to reinstall (or optionally "all"). Instead, I have to keep it all in a spreadsheet on my PC and manually install almost every single app. Lame.
Click to expand...
Click to collapse
Sent from my Omnia 7 using XDA Windows Phone 7 App

also its cheaper to just buy it via ATT, saves me a few cents of sales tax.

Just setup a credit card specifically for online purchases. You are protected. Just make sure you check your statement each month to make sure there were no fraudulent charges.

cbebop7 said:
also its cheaper to just buy it via ATT, saves me a few cents of sales tax.
Click to expand...
Click to collapse
Is it?? I didnt knew that..
I dont know why people have to maintain a list when they get all the info in their billing.. users can just save their emails/atnt bills..

Peew971 said:
Actually it's weird but believe me apps keep reinstalling for a few days on Zune after a hard reset. It doesn't make any sense but I experienced it with my phone.
That said, a way to backup would be ideal, specially when it comes to game saves.
Sent from my Omnia 7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
the Zune created backups save apps and game saves. The backup is surprisingly thorough. There is a program on XDA here now that will trick Zune into creating a backup at any time.
Sent from my SGH-i917 using XDA Windows Phone 7 App

That's true, but there is no selective restore feature. It's either all or nothing. Plus, if you have a Focus, and add more memory, the backup will not be recognized as valid for your phone any more.

munkeyphyst said:
the Zune created backups save apps and game saves. The backup is surprisingly thorough. There is a program on XDA here now that will trick Zune into creating a backup at any time.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Really? Are you saying I can restore my game saves? How do I do that?

Peew971 said:
Really? Are you saying I can restore my game saves? How do I do that?
Click to expand...
Click to collapse
You can't backup specific data with that tool. What it does - basically spoken - is force Zune into the update mode, so it runs a backup of your device. After the backup is finished, the update process is aborted. When you now want to restore the backup, you just do a simple rollback from within Zune.

I need to try this, cheers. Xbox Live is getting cloud saving, would be great if WP7 games were included in that.
Sent from my Omnia 7 using XDA Windows Phone 7 App

Zune Pass Australia

So Zune pass finally have came to Australia and i am not to sure how to get it to work on my phone. I am able to transfer music from Zune to my WP7 and it plays fine but when i open Music + Video App on my WP7 there is no zune option to search.
On there site it says if you go to new and click zune it works but it simply takes me to a webpage. Anyhelp would be great.

Same with me. I have no trace of it on my phone yet

Guys, it took us Canada guys a week for it to show up. Hold up there and it'll show eventually.

Same deal here, no Zune marketplace on Omnia7 (Optus) even though I have a Zune Pass.

You need to try this method by Chris Walsh.
If it works dont forget to thank me

wpxbox said:
You need to try this method by Chris Walsh.
If it works dont forget to thank me
Click to expand...
Click to collapse
From the looks of it it seems to be for the Zune desktop client but not for phones?

Ah yes. Forgot to mention. On Phone it will be almost impossible unless somebody is really good with Registry stuff

Still no Zune Pass on my phone. I assume it will come eventually i wonder if we will now have access to the music search function in bing ? P.S who is trying the free 14 day trial as well ?

Just saw this from @ZuneSupport on Twitter:
The marketplace may not show up right away on your WP7. Let us know if it doesn't show up by this time next week. ^SM

You can get most of the new Zune features by doing a hard reset. Unfortunately though, it doesn't look like Bing Audio works just yet (it does when you access Bing for the first time, but exiting and entering the app again the music icon will disappear).
If you're willing to reinstall your apps, resync your music and start your games again then go for gold.

I confirm this works. I just reset my WP7 (HTC Mozart). It took a couple of minutes but the music marketplace is now available on my device. I am using Telstra Prepaid.

I have had a Zune pass for years in Australia using the US address trick and setting the computer to location US. I have a hotmail email address that is registered to the US and now that Zune pass has finally come to Australia I would like to use it here....... the question is can I transfer my details to australia as I have purchased heaps of apps under the US windows lie account? If I use my Australian windows live account I will have to buy all the apps again. Has anyone been able to transfer purchases to another live account.
What if you moved from the US to Australia, would you have to loose all the purchased music and apps?

Why not keep your old one? I mean the $15 music pass you get to keep 10 songs don't you?

I had already changed my plan to the new one as I never used my free songs. I have paid up for a year on the US zune pass so its not an option to restart again in Australia.

I found a little info on we should see market place on our phones. Should be 24 - 48 hours from the 16 Nov
Checkout
thewindowsblog dot com dot au

I did a hard reset and it all works bing music and all

I talked to Microsoft and they said there was no way to change regions. So I cancelled my Zune subscription and they credited the remaining two months and said I will not be charged for the year subscription that was order as the zune pass has been cancelled.
I have created a new Zune pass for Australia and I have to reset my WP7 phones and enter the new Australian windows live on startup and I loose all the bought apps that I bought on the US Live ID. Microsoft said that they would ask the senior team to look into giving me a credit on all the apps I bought on the US Live ID, I will let you know if that happens.

leftspeaker2000 said:
I did a hard reset and it all works bing music and all
Click to expand...
Click to collapse
What phone do you have?

Thats nice of them, I always thought it was too bad

Finally got access to the marketplace and Zune pass on my phone. Looks really nice

Phone's back from the dead. Any ways to retrieve information that's been formatted?

Hi guys,
anyone's who's read my posts would know my phone died recently due to zero battery and going through the boot loop cycle continuously. After leaving it overnight for 2 days on a iPad charger, it came back on again. My phone's done a hard reset, and I was wondering if there are any softwares available to retrieve the information in it. I know there're tools to retrieve information from hard drives that have been formatted, and would appreciate if any of you know of a tool that can get my photos out of my phone. Thanks in advance.

MCChang said:
Hi guys,
anyone's who's read my posts would know my phone died recently due to zero battery and going through the boot loop cycle continuously. After leaving it overnight for 2 days on a iPad charger, it came back on again. My phone's done a hard reset, and I was wondering if there are any softwares available to retrieve the information in it. I know there're tools to retrieve information from hard drives that have been formatted, and would appreciate if any of you know of a tool that can get my photos out of my phone. Thanks in advance.
Click to expand...
Click to collapse
Well, that greatly depends on how thorough you're hoping this will be. Anything synced through Zune should be available, anything replicated to the cloud should be available (Windows Live ID, if you have an exchange server, Facebook and LinkedIn accounts, etc.) - but any game data is pretty much lost. In general, any applications that store info locally is pretty much lost AFAIK.
There's an application in Marketplace called Reinstaller that identifies apps you've already installed and helps you loop through them to, well, surprise surprise, re-install them. It's quite useful, here's the link in the Marketplace: http://www.windowsphone.com/en-US/search?q=Reinstaller
What other things were you looking for?

eknutson said:
Well, that greatly depends on how thorough you're hoping this will be. Anything synced through Zune should be available, anything replicated to the cloud should be available (Windows Live ID, if you have an exchange server, Facebook and LinkedIn accounts, etc.) - but any game data is pretty much lost. In general, any applications that store info locally is pretty much lost AFAIK.
There's an application in Marketplace called Reinstaller that identifies apps you've already installed and helps you loop through them to, well, surprise surprise, re-install them. It's quite useful, here's the link in the Marketplace: http://www.windowsphone.com/en-US/search?q=Reinstaller
What other things were you looking for?
Click to expand...
Click to collapse
Thanks for the reply. My phone ran out of juice pretty much right after my trip to Taiwan, where I took quite a few photos. I didn't have time to sync it with my computer before it died. It's those photos I wish to retrieve. Any other suggestions?

My buddy who has an iPhone told me that in order to retrieve information from the iPhone, it needs to first be jailbreaked. That way we can bypass the phone's OS and connect to the hard drive directly. Obviously it's a long shot as any software would still need to retrieve what's been formatted over, but I wonder if it holds true in our case as well. Will I need to 'jailbreak' my phone first?

MCChang said:
My buddy who has an iPhone told me that in order to retrieve information from the iPhone, it needs to first be jailbreaked. That way we can bypass the phone's OS and connect to the hard drive directly. Obviously it's a long shot as any software would still need to retrieve what's been formatted over, but I wonder if it holds true in our case as well. Will I need to 'jailbreak' my phone first?
Click to expand...
Click to collapse
Dude you are in the wrong place, as this forum, thread is not for iPhone.....

truffle1234 said:
Dude you are in the wrong place, as this forum, thread is not for iPhone.....
Click to expand...
Click to collapse
He's in the right place, just because this is a Lumia 900 forum doesn't mean he can't use the i-word He has specified that it is possible on the iPhone, and is curious if it can be done on the Lumia. Seems like the perfect place for him to me...

eknutson said:
He's in the right place, just because this is a Lumia 900 forum doesn't mean he can't use the i-word He has specified that it is possible on the iPhone, and is curious if it can be done on the Lumia. Seems like the perfect place for him to me...
Click to expand...
Click to collapse
Thanks again, eknuston.
I did a search online, and came across 2 photo recovery tools, which spelt out were meant for the Lumia 900.
The Stellar Phoenix Photo Recovery
http://android-photo-recovery.com/tutorials/recover-deleted-photos-videos-from-nokia-lumia-900.html
Photo Recovery Pro
http://android-photo-recovery.com/tutorials/recover-deleted-photos-videos-from-nokia-lumia-900.html
Unfortunately, both tools could not recognize our phones in the drive directory. That's when I realized that Windows 7 does not allow our phones to be used as removable drives.
I've since cracked the registry (using this tutorial)
http://www.mobiletechworld.com/2010/11/18/use-your-windows-phone-7-device-as-a-portable-usb-drive/
My computer could recognize the phone, but the directories were empty. So I installed this:
http://www.mobiletechworld.com/2010/11/18/use-your-windows-phone-7-device-as-a-portable-usb-drive/
and I can now access the current files in my phone.
HOWEVER, I STILL AM UNABLE TO RETRIEVE THE ERASED FILES, as the 2 softwares are still unable to recognize the phone as a drive, despite the fact that the file explorer can.
Does anyone have any ideas on what I should do next (other than forget about the files, get a new phone, etc.). Any help will be greatly appreciated. Thanks.

I forgot to mention that 'Computer Management' under Window's Administrative Tools, can't find the phone too. I suspect they're linked..

4th link?
Did you mean for the 4th link to be the same as the 3rd? I am trying to follow your steps to see if I can access my files but I am not sure what did you install in order to see your current files after the registry change. Thanks.

Formatted data recovery
Hi
You can recover formatted data using best media recovery software. Using this software I was able to restore digital data from formatted usb flash drive. So, you can download demo version of this software and check it.
For more details visit the website - unformatdata.com

Hey guys, just stop posting BS about "flash drive recovery"...
Lumia 900 isn't a flash drive and can't be restored this way (it works via Zune drivers, and shows not an actual "drive" but just some "virtual folders").
Finalizing: MCChang, you can't recover lost pics or any other info. And I can give the only one suggestion: next time if you want to keep your pics/info, use clouds (WP7 have ability to automatically upload pictures to the SkyDrive).

sensboston said:
Hey guys, just stop posting BS about "flash drive recovery"...
Lumia 900 isn't a flash drive and can't be restored this way (it works via Zune drivers, and shows not an actual "drive" but just some "virtual folders").
Finalizing: MCChang, you can't recover lost pics or any other info. And I can give the only one suggestion: next time if you want to keep your pics/info, use clouds (WP7 have ability to automatically upload pictures to the SkyDrive).
Click to expand...
Click to collapse
thanks sensboston. I've pretty much resigned myself to it haha

You can recover deleted or formatted files from android phone with this data recovery solution: android phone data recovery
helped me before.