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Hi,
I'm having some problems with default Mail application of Android under HTC Desire for sending mails through my personal mail server.
I host my own mail server with SMTP Authentication but *only* with Android Mail application it seems to ignore username/password I provided under the account settings so no authenticated session is done on the mail server and this one reject the client because of this. SASL Authentication is properly working with other clients (Windows mobile pocket outlook, Thunderbird 2 or 3, Outlook ...etc)
Do you have such other similar experience/problem with SMTP Auth within Android 2.1 please ?
Thanks by advance,
laurent
Hi, i'm having the same problem using the corporate SMTP server (which works for everyone else). Might be a bug on the email app?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
hi !
thks for your reply, now i know that i'm not alone
I was afraid of this ... it could be a bug
I searched on Google about this problem but found no interesting entry anywhere about it like if nobody saw it ?!
Do you know if there is a sort of BugZilla for android OS please ? Maybe we could find an entry there or at least enter a new one if necessary ...
laurent
Hi, the email application belongs to the Sense, so HTC should fix it. The stock Android email app works (tested on a Samsung phone with the same SMTP server) but is not available on Desire.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Ok, thks for this information, sorry I was thinking this one was the default mail application from Android
so we have nothing to do other than waiting and cross our fingers that HTC release a fix asap ...
if you want the default android one, i ffound it on a post here somewhere....cant find it now though, but you can download it from http://rhedgehog.com/apk/email.apk
If someone can upload it to rapidshare or something (no access here at work) it'd be cool.
Edit: Oh by the way, have no issues with my server. Auth turned on, standard SMTP, SSL off. no idea what software my host is running on the server though.....
hi,
thks for your reply !
do u mean smtp auth is working properly for you ? if so can you give me firmware version of your htc desire please ?
thks
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
SMTP Auth is working fine for me with SSL, I use Runbox premium mail service.
I am running software version 1.15.405.4
1.15.110.11
Hi again,
Thks all for your informations, I also have 1.15.405.4 and so did some new tests with SSL enabled/selected this time and SMTP Auth is now working !
If I go back and disable SSL, I have no logs on my Postfix server-side about SMTP Auth and client is purely rejected.
By the way, for my curiosity I tried with the Android default Email application rhedgehog provided (thks) and with this one SMTP Auth is working with SSL selected or not ...
So, as a workaround, I finally kept SSL on but did not find yet the last word of this problem !?
@alebolic : maybe you should try with SSL on ...
laurent
lolomin said:
Hi,
I'm having some problems with default Mail application of Android under HTC Desire for sending mails through my personal mail server.
I host my own mail server with SMTP Authentication but *only* with Android Mail application it seems to ignore username/password I provided under the account settings so no authenticated session is done on the mail server and this one reject the client because of this. SASL Authentication is properly working with other clients (Windows mobile pocket outlook, Thunderbird 2 or 3, Outlook ...etc)
Do you have such other similar experience/problem with SMTP Auth within Android 2.1 please ?
Thanks by advance,
laurent
Click to expand...
Click to collapse
I have a Samsung Vibrant Galaxy S on t Mobile. I have no pop3/smtp issues on all platforms and devices including my Blackberry 8520, 9700, and Pearl. I have two POP3/SMTP accounts that I need email to send and reviece from constantly allday. Sinc eI bought my Android phone I have had nothing but issues on both the defaul internal client and with apps like K9 for example.
Whether I am rooted or not, fresh reboot or after it has been on or idle, smtp always fails a few days after adding account and POP3 works occasionally. I have tested full and as needed syncing, other SSL ports and etc other than the recomnmended and still pop3 is sporatic and SMTP fails frequesntly a few days after thet account are created in the phone. I had zero issues on my Blackberry, I just dont understand why these phones are giving so many people issues.
?? I am begining to wonder if everyones issue is a task killer killing an app that is needed and it is not opening when needed?
?? Is there a underliying push to make people use Gmail and apps instead of the phone?
It must be a base system issue because POP3/SMTP apps behave the same way. As everyone knows Gmail works fine always. My Yahoo! Mail app works perfect as well.
WA: I just use bookmarks I placed on my Home screen to access my mail via browser.
Not sure if it is relevant, I use a service called authsmtp for all my outgoings, and it is a little irritating when being set up on Android HTC Desire froyo. The first time it tries the access and says the host isn't responding, if you then say you have ssl it then produces a checkbox saying login required and you can enter a username/passw combo. After that it works.....
Seems like the requirement to let it know you have secure access isn't geared to the first attempt to set up.
Barry
Same problem here.
The HTC Desire Z mailclient does not support SMTP Auth with my mail server.
I checked on my mailserver to find the problem, but the phone does not try auth
at all.
Server says "220 ... ESMTP Sendmail.."
Phone sends "EHLO [..ip..]"
Server answers
"
250....
...
250-AUTH DIGEST-MD5 CRAM-MD5
...
"
Phone sends "QUIT"
The Phone shows "server does not support authentication".
BTW: this phone is the only client I tested with this bug. Working clients are: Thunderbird, iPhone, iPad, aso
It seems HTC mail does not support the provided Auth methods. If anyone of you has a working setup, could you please tell me which mailserver it is or tell me what auth method
would work ?
Have you tried authsmtp as I mentioned? They were aware of the original problem I had and they may well be able to fix the Z issue.
B
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook. I'm aware of the previous bug in 2.1 where emails get deleted of the mail server if they are deleted from the phone.
After the OTA update, I am still able to download emails to both my Desire and notebook, but if I "refresh / check for new mail" HTC Mail deletes all previously downloaded emails in my inbox.
I tried K-9 Mail and the same thing happens!
Is there a setting that I'm missing? Appreciate any help!
I was having the same issue,but have resolved it by changing my account settings from POP3 to IMAP.
Hope this helps...
Sent from my HTC Desire using XDA App
Thanks, but changing to IMAP (server port 143) didn't help.
Same thing happens. Any other suggestions?
Called the Australian arm of HTC Customer Service and surprisingly got a call back in about an hour. They did some "tests" and now acknowledge the problem and promised to call me back in a few days with a solution. Fingers crossed!
Will post results if successful for others with this problem.
Mail missing
Hi
Having the same problem and changing to IMAP did not help.
This is wery iritating.
omb
Someone from another thread suggested a workaround by setting your native client (outlook) to NOT delete emails from the mail server after it has been downloaded.
This wont' work for me as I have size restrictions on my account.
I've just been forwarding the emails to myself and the emails get stored in my SENT folder. Irritating, I know, but at least I have a copy of it on my phone.
smpt change smtp
"smpt change smtp"
I'm not sure what you mean, could you please elaborate! Thanks.
Any fix on this yet...driving me crazy.
This sucks, I even flashed a rom from Modaco that's totally stock except it has root, did a wipe before and still have the same thing.
jk2 said:
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook.
Click to expand...
Click to collapse
After the Froyo update my HTC Mail app can't connnect to my google e-mail, using IMAP. I can still use my dedicated Gmail app for this, it's only the HTC mail app that will not connect.
Spoke with HTC Customer Service earlier, supposedly they're working on a patch to get the mail app working properly. Unfortunately, no indication of when!
I posted this in another thread:
Crap. I have the exact same problem. As soon as you download to your pc from the server the emails are gone. No solution yet? There is a workaround you can go to your native client (outlook) go to advanced setting and check "leave emails on server". Until this is fixed this is all we can do.
Here is a brief tutorial for Outlook 2003:
Under the Delivery section of the Advanced tab, Outlook 2003 lets you define how to handle downloaded and old emails on the mail server.
By default, Outlook 2003 downloads your emails from the server, and in effect deletes them from the server after successful downloads. Without needing access to the mail server itself, you can customize Outlook's email deletion behavior. Outlook 2003 gives you thee options.
Checking the Leave a copy of messages on the server checkbox instructs Outlook 2003 to leave a copy of your emails on the server indefinitely. You or your System Administrator will then need to delete the emails from the mail server itself.
Complementary options can refine how long, and under what conditions Outlook 2003 should leave a copy of your emails on the mail server; I have mine set to 30 days.
Hmmm...this must not be a very common problem at all. I seached a ton of threads and can't fine any complaints about this. Why the hell is this happening only two a few of us i have no clue???
Wiped data/cache before both rom installs.
Just wiped data/cache/ext and re-installed the third different (1 bone stock rom, 1 stock with ap2sd, one cyanogen fully custom) custom rom. Same problem as before. I've not given up and will hope for a fix in the next update from HTC or a patch.
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
jk2 said:
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
Click to expand...
Click to collapse
Thanks PM me and post here (i subscribed) if you hear anything also i'll do the same for you.
Hi, just had OTA software update to 2.12.110.4 and seems to have solved the problem................ finally
Thanks, do u have a link by chance?
I have tried 3 different 2.2 ROM's and all of them fail to connect to my exchange server which is a must have for me. I have tried built in Exchange ActiveeSync, AOSP mail.apk, calkulin's mail 2.2 apk and nothing works.
Does anyone know of a work around or what the hell I can do to get it working. I have asked this question a couple times in Rom threads and nobody apparently uses exchange activesync other than me.
Side Note:
Exchange 2007 R2
Not using self signed SSL Cert
Also, I know what section this is but when I posted in Q&A nobody responded and seeing how there are more knowledgeable people here I am hoping to get a resolution.
So thank you in advance for any and all insight given to me!
There might be something in your setting for exchange. I am able to connect to my companies exchange server with all the mail apps, I have it working with the Leaked OTA HTC 2.2 with there built in Active Sync. I also have tested with CM 6's nightly and it also syncs.
Now it's funny that in our system we have to setup the login as domain\user_name instead of how the email address is. in our case it's [email protected].
Also we had to use owa.ourdomain.com for the ssl server.
Hope you get it going. As it works great for me.
Mine works also. I am running the Froyo OTA leak. I am on Exchange through Active Sync.
Maybe a re-flash? or check your settings. I use the same settings as I would for the getting into my mail on the web.
My exchange works fine under Avalaunchmod's 2.2 and under FreshEvo 3.0. Like said above, try the domain\username. That's how mine works.
I would check with your IT department.
I have tried just about every recent 2.2 (read: since the "leak") rom and have not had an issue connecting to my exchange on any of them.
arielb27 said:
There might be something in your setting for exchange. I am able to connect to my companies exchange server with all the mail apps, I have it working with the Leaked OTA HTC 2.2 with there built in Active Sync. I also have tested with CM 6's nightly and it also syncs.
Now it's funny that in our system we have to setup the login as domain\user_name instead of how the email address is. in our case it's [email protected].
Also we had to use owa.ourdomain.com for the ssl server.
Hope you get it going. As it works great for me.
Click to expand...
Click to collapse
Ok thank you for the tips and will try that. I have seen some others having this same issue but haven't found a solid root cause or solution posted anywhere and I have searched for quite a while. I am flashing back over to 2.2 right now and will attempt your suggestions. On every version prior it was never a problem and I simply entered
[email protected]
mail.domain.com
domain.com
user
password
huoter said:
Ok thank you for the tips and will try that. I have seen some others having this same issue but haven't found a solid root cause or solution posted anywhere and I have searched for quite a while. I am flashing back over to 2.2 right now and will attempt your suggestions. On every version prior it was never a problem and I simply entered
[email protected]
mail.domain.com
domain.com
user
password
Click to expand...
Click to collapse
Try it without the bolded part and see what happens.
huoter said:
Ok thank you for the tips and will try that. I have seen some others having this same issue but haven't found a solid root cause or solution posted anywhere and I have searched for quite a while. I am flashing back over to 2.2 right now and will attempt your suggestions. On every version prior it was never a problem and I simply entered
[email protected]
mail.domain.com
domain.com
user
password
Click to expand...
Click to collapse
mine is
email address - [email protected]
server address - owa.domain.com dont use owa, it is what your owa is called.
domain - domain "no dot com"
username - domain/username or just username
password - password case sensitive
SSL - checked
user name: yourdomain\johndoe
pasword: XXXXXXXXXX
server name is the OWA address. Example, ours is : mail1.engineerpros.com
I have tried the server name with the actual IP address and it does not work. Only worked with the OWA.
Hope this helps
dwertz said:
mine is
email address - [email protected]
server address - owa.domain.com dont use owa, it is what your owa is called.
domain - domain "no dot com"
username - domain/username or just username
password - password case sensitive
SSL - checked
Click to expand...
Click to collapse
For the user name its a back slash: domain\username
I got it working but thank you so much for all of your suggestions guys!
I got on the exchange server and verified which certificate was default and it was our secondary domain.
Changed server address to: mail.secondomain.com
Domain: left blank
User: domain\name
huoter said:
I have tried 3 different 2.2 ROM's and all of them fail to connect to my exchange server which is a must have for me. I have tried built in Exchange ActiveeSync, AOSP mail.apk, calkulin's mail 2.2 apk and nothing works.
Does anyone know of a work around or what the hell I can do to get it working. I have asked this question a couple times in Rom threads and nobody apparently uses exchange activesync other than me.
Side Note:
Exchange 2007 R2
Not using self signed SSL Cert
Also, I know what section this is but when I posted in Q&A nobody responded and seeing how there are more knowledgeable people here I am hoping to get a resolution.
So thank you in advance for any and all insight given to me!
Click to expand...
Click to collapse
I may very well be wrong but it may have something to do with BakedSnack because I am having the same issue as you. My Exchange worked fine pre-root and seems to work fine on Fresh but on BakedSnack (9.7 or 1), nada.
It's been driving me nuts because I love the BakedSnack ROM. Interestingly, when I first set up my Exchange on BakedSnack 1 yesterday it worked for the very first sync but I ended up with "unable to connect to server errors thereafter." Over the course of the past few weeks I've flashed and reflashed Baked several times and could get the Exchange account set up but no email.
If you discover a fix, please let me know.
Also, the Exchange Server at my office is 2003. Maybe it has something to do with that.
I have the same problem, so far unsolved
Hello,
I had my email account set up on my ET4G. I've cleared it completely in the past and been able to set it up again.
I went to add my corporate email back on my phone and I'm getting the "Unable to open connection to server due to security error". We are running Exchange 2010 SP1. We've had SP1 on for several months now so nothing has changed with the server. Any guess on why I can't set up my corporate email account any more? When I set up the account on my phone everything looks fine. It asks me what I want to sync and history etc. I don't get the error till I try to open email.
I'm able to set up outlook connections remotely and check it from my ipad and check my email on the web.
Strange. This is new on my device I got an authorization notice I didn't notice until I swiped from the top and looked at the notifications. Once I approved it I was all set.
Lots of people running exchange 2010 sp1 have this problem. Enhanced email is a great alternative and is currently free on the amazon market, I recommend it immensely. It bypasses the exchange pin which is what kills the stock email app
Sent from my SPH-D710 using XDA App
Wizard Knight said:
Lots of people running exchange 2010 sp1 have this problem. Enhanced email is a great alternative and is currently free on the amazon market, I recommend it immensely. It bypasses the exchange pin which is what kills the stock email app
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I'm using Enhanced Email -- still having this issue! Is it confirmed to be a problem with Exchange 2010? I've received this error on both the stock Email app, and now Enhanced Email so feel like I'm running out of options! Any help would be appreciated!
I've posted a step by step guide for connecting your Epic Touch 4G / Galaxy SII to your exchange server. It works with Exchange 2010 including Exchange 2010 SP1.
http://www.completesystemsdesign.co...d-tablet-to-ms-exchange-for-email-sync-2.html
I'm not having issues actually setting up the account, that works fine. The issue is it sometimes will not be able to sync with the server, leaving me with the yellow box at the top and without an updated email inbox. As you can assume this leaves me quite helpless because I need my email right away when away from my desk.
Anyone else with this issue and potential solutions???
Thks
Thks a Ton Jim. You just saved a Samsung S2 getting sunk in the pacific. Struggling since a week.
Additional step required
This was the key! Thanks so much!
If it give you an error message such as "Unable to open connection to server due to security error", your device may require an additonal step. Slide your finger from the very top of your device to the bottom. Check for notifications and there may be a notification your must allow the security update for email to complete. Enjoy
hey cant seem to get the email service working on all ICS roms including the Virtuous RC3 one, it just says username or password invalid. How is this possible?
cheers
Some more information please!
Which email provider do you have?
Have you try to set up the email account not automatically?
Maybe the informations that your phone get are wrong and you must set up the account on your own!
I have RC3 and my mail works fine! Googlemail and an other provider
Hi, I'm trying to use the email client with microsoft outlook exchange, Gmail works fine. I input my email address and password and click exchange and it just says details are incorrect. I dont understand why, because this has always worked before.
Thanks
Mmmh okay it's seem to be that exchange makes troble!
Some people reported already the problem:
[URL="http://forum.xda-developers.com/showpost.php?p=21611103&postcount=1510[/URL]
So that means you have to wait till a update is relased or you change the configuration on the exchange.
But i have no experience with exchange server =( I can't help you with this!