4g not working.. anyone?? - EVO 4G Q&A, Help & Troubleshooting

I was able to pick up 4g while driving, but for some reason it wouldnt connect and sprint hotspot would automatically check mark itself and then eventually an error message would come up saying my username and number or something is not working..
sent using my evoh

fastfed said:
I was able to pick up 4g while driving, but for some reason it wouldnt connect and sprint hotspot would automatically check mark itself and then eventually an error message would come up saying my username and number or something is not working..
sent using my evoh
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Currently connected via 4G (in Chicago)

Related

why cant i send mms?

Is this phone supposed to be able to send mms to other android phones? my wife tries and it has "generic network failure" to my nexus one but then it is able to send the same mms to my friends iphone. i can receive her sms though.
Also, my nexus CANT send mms to my same friends iphone OR my wife's slide...
Maybe if you dont have a data plan like me.
I can not send mms bc I do not have a data plan.
If you do have a data plan then I don't know.
I have to do the work around of sending an email to the other persons phone or using google voice.
DMaverick50 said:
Is this phone supposed to be able to send mms to other android phones? my wife tries and it has "generic network failure" to my nexus one but then it is able to send the same mms to my friends iphone. i can receive her sms though.
Also, my nexus CANT send mms to my same friends iphone OR my wife's slide...
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Click to collapse
I can send MMS from my slide pretty easily. Sent 3 the other day to my friend.
I keep getting a "Generic Network Failure" on my Slide. T-Mo rep gave me a work-around to try in the MMS network settings. That didn't work, so they are sending me a new phone.
Are you on wifi while trying this? If so, check this thread.
Quick question...
when you try to send the mms... do you chose your recipient by tapping the lil button and then selecting the person's name...
or
do you tap the text entry box and keyboard in your recipient's name and select them from the drop down list?
I had serious issues using the first method... I would get the same error you got, as well as one called "Permenant failure". the second methos works fine for me tho...
I worked with a tech named Larisa (who sounded very hot... but that's off topic ) who had me try everything... and it wasn't until I tried using the second method for selecting my recipient did I realize the problem.
Is there any fix for mms yet?
Is it possible that froyo fixes this issue? Just wondering....
Try steps 1-2 on this to get mms working without a data plan, worked for me.
http://forum.xda-developers.com/showthread.php?t=718762
mms will not send if you have wifi on.
Sent from my T-Mobile myTouch 3G Slide using XDA App
hammer4203 said:
mms will not send if you have wifi on.
Sent from my T-Mobile myTouch 3G Slide using XDA App
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Wont send no matter what. Wifi on OR off!! BIG PAIN IN THE ASS.
jreed3786 said:
Wont send no matter what. Wifi on OR off!! BIG PAIN IN THE ASS.
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Click to collapse
Yep. And I get ****ty reception on this, my signal bounces all over the place. I just unlocked mine and it has gone from 3 bars of 3G to 1 bar of 3G and now I am bouncing between 1 and 2 bars on EDGE. This thing has problems sending a regular SMS sometimes. I'll have 3 bars on EDGE and get an "Unable to send after multiple attempts. Retrying." error. So T-Mo is sending me ANOTHER (this will be the THIRD) phone. About to just say **** this phone.
BigFellor said:
Yep. And I get ****ty reception on this, my signal bounces all over the place. I just unlocked mine and it has gone from 3 bars of 3G to 1 bar of 3G and now I am bouncing between 1 and 2 bars on EDGE. This thing has problems sending a regular SMS sometimes. I'll have 3 bars on EDGE and get an "Unable to send after multiple attempts. Retrying." error. So T-Mo is sending me ANOTHER (this will be the THIRD) phone. About to just say **** this phone.
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Click to collapse
i have this problem as well. but i deal with it after 2 auto retries it gets sent out.
also got the generic network error but only while texting google voice main number and the market app that allows free txt through data

MMS not working on wifi calling

Ok so I flashed the deodexed (Whitehawkx version) stock rooted T-Mobile update with wificalling. I was super excited for it to be released blah, blah, blah then I went to send an mms. No go. Just hung. So I figured it must be because I'm on a deodexed rooted rom. I asked friend (thanks doc) who had just updated using the T-Mobile method to tey sending an mms while on wificalling. No dice. I'm wondering how many of us have this problem. It seems to be a T-Mobile issue, but I'm no dev. Just a big fan.
Thanks
DARKSIDE
It seems to work for me but it takes forever to send the images/media - unless the phone finally decided to use edge to sent the message while still connected to wifi calling. Though, I assumed once it's connected to wifi calling, it only uses wifi. Can anyone confirm this?
KaneHusky said:
It seems to work for me but it takes forever to send the images/media - unless the phone finally decided to use edge to sent the message while still connected to wifi calling. Though, I assumed once it's connected to wifi calling, it only uses wifi. Can anyone confirm this?
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I can't answer that for sure. Hmm maybe I don't give it enough time, for me and doc it doesn't send until right after we disconnect from wifi. Thanks for the feedback.
DARKSIDE
This is a problem with the Wifi calling feature. It disables MMS and does this on multiple phones. I had this same problem on my Mytouch 4g as well.
There is a response from a Tmobile employee on the Tmobile support boards for wifi calling and the G2 which says http://support.t-mobile.com/message/4487.
This is normal. WiFi Calling registers through your wifi and disables the mobile networks to do so. Some T-Mobile apps have the ability to temporarily force a GPRS connection to verify you. The only away to avoid this is to disable or turn off WiFi Calling.
This is also why calls drop when leaving your wifi network's signal range. It needs to disconnect and re-register on the T-Mobile network.
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i have a gs2 in one hand and a mt4g in the other. wifi calling on on both. the gs2 sends instantly without ever connecting to data, the mt4g connects to data and takes ~10 seconds to send. maybe depends on things like your router or something.
mikeyinid said:
i have a gs2 in one hand and a mt4g in the other. wifi calling on on both. the gs2 sends instantly without ever connecting to data, the mt4g connects to data and takes ~10 seconds to send. maybe depends on things like your router or something.
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Mms? Crazy. I have a mytouch4g also and did the same thing and the mytouch4g sent and gs2 not at all. Haha. Oh well thanks.
DARKSIDE
raycaster3 said:
Mms? Crazy. I have a mytouch4g also and did the same thing and the mytouch4g sent and gs2 not at all. Haha. Oh well thanks.
DARKSIDE
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the reasom i suggest it being router is that at work on company wifi, cant send or receive mms w/wifi calling on. at home it sends no problem, and here on the hospital wifi it sends fine also, idk
mikeyinid said:
the reasom i suggest it being router is that at work on company wifi, cant send or receive mms w/wifi calling on. at home it sends no problem, and here on the hospital wifi it sends fine also, idk
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I'll check at some diffferent places to see what's up. I appreciate the info.
DARKSIDE
raycaster3 said:
I'll check at some diffferent places to see what's up. I appreciate the info.
DARKSIDE
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Did you update your baseband to the most recent one. That could be a problem.
Sent from my SGH-T989 using xda premium
Killbynature said:
Did you update your baseband to the most recent one. That could be a problem.
Sent from my SGH-T989 using xda premium
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No, but the other person who had the problem did update everything including the baseband and he had the issue.
DARKSIDE
Mine will not mms on wifi either. It doesn't even send once you get back on cell. It just says sending. My vibrant was the same way!! Fck! Annoying!
escrowdog said:
Mine will not mms on wifi either. It doesn't even send once you get back on cell. It just says sending. My vibrant was the same way!! Fck! Annoying!
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Yeah I'm not too thrilled either since it worked on sensation and mytouch4g and mytouch4g slide. What gives?
DARKSIDE
mikeyinid said:
the reasom i suggest it being router is that at work on company wifi, cant send or receive mms w/wifi calling on. at home it sends no problem, and here on the hospital wifi it sends fine also, idk
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Click to collapse
You need to remember that the firewall settings are different from place to place. As an example I use a Cisco router at home and WiFi calling will connect but I could not hear the person on the other end initially. I had to look at what the router was doing, figure out what the firewall was blocking and unblock it.
It's likely the firewall at your work is letting some, but not all of the necessary traffic through. You could ask the IT guys if they can look and see what their firewall is blocking from your phone and ask them if they'll unblock it... They may or may not want to help and they may use the information to completely block your phone from being able to connect to the tmobile servers on the other side.

Is it me...

Hey is is me, or did we use to be able to send MMS while connected to WiFi and in a call?
I swear that I use to be able to send pictures while connected to to my home wireless and being on the phone until EL29 came out. I use that function a lot, but I'm starting to question myself. I've flashed multiple ROMs to make sure I was just going crazy, but it seems that every EL29 ROM I flash the MMS just says sending until I get off the phone. Then after that my 3G icon pops up with the WiFi icon still there, then the picture gets sent. I SWEAR it didn't use to be like that.
I still can send mms when on a call
I am pretty sure that I can as well. Ill have to try tomorrow and let you know for sure.
oh man. geeze. please let me know. I wanna find out what's going on
im not sure about the phone call part,
but even if your on wifi the phone still turns on 3g to authenticate thru sprints picmail servers before sending it
I can answer this one. If your on 3g and on a call, no you can't send mms. When you're on a call it knocks off your 3g to make the call. Now if you're on 4g, then you can send mms because you still have your 4g connection running. Another thing I would like to add is back when the first Evo and Epic came out, sending mms wasn't supported over 4g till Sprint made some changes on how sending mms works on their network. However one thing I haven't tried is to see if I can send mms thru just wifi with 4g and 3g off. It has me a lil curious because I know it didn't back then but they might had changed that when they changed it to allow sending thru 4g. But it could also just work on their networks only so idk..
Edit: I just put my E4gT on hotspot mode and disabled network data on a Sprint iPhone and Evo3D, both failed at sending. Soon as I enabled their data back the messages got sent. So you still can't send mms over wifi it relies on falling back to 3g. The way I recall it is the 3g comes on to send the mms then drops once it sends, but since you're on a call it won't do that.. Hope that helps lol
Sent from my SPH-D710 using XDA App
RayTrue04 said:
I can answer this one. If your on 3g and on a call, no you can't send mms. When you're on a call it knocks off your 3g to make the call. Now if you're on 4g, then you can send mms because you still have your 4g connection running. Another thing I would like to add is back when the first Evo and Epic came out, sending mms wasn't supported over 4g till Sprint made some changes on how sending mms works on their network. However one thing I haven't tried is to see if I can send mms thru just wifi with 4g and 3g off. It has me a lil curious because I know it didn't back then but they might had changed that when they changed it to allow sending thru 4g. But it could also just work on their networks only so idk..
Edit: I just put my E4gT on hotspot mode and disabled network data on a Sprint iPhone and Evo3D, both failed at sending. Soon as I enabled their data back the messages got sent. So you still can't send mms over wifi it relies on falling back to 3g. The way I recall it is the 3g comes on to send the mms then drops once it sends, but since you're on a call it won't do that.. Hope that helps lol
Sent from my SPH-D710 using XDA App
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right, uses 3g/4g to authenticate thru picmail servers, wont do that on wifi itself. no sprint connection=no picturemail.
Connect to wifi and send a picture (while you have a signal) and you will still see the 3g icon come on for a few seconds while it sends.
That's really weird though. I really use to be able to send mms while on the phone on wifi. I swear that changed on EL29. but oh well maybe i'm just tripping out
Sent from my SPH-D710 using XDA App
wizky911 said:
That's really weird though. I really use to be able to send mms while on the phone on wifi. I swear that changed on EL29. but oh well maybe i'm just tripping out
Sent from my SPH-D710 using XDA App
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I think you're trippin. Hey maybe you should Odin back to a previous software to test it out and let us know! Lol
Sent from my SPH-D710 using XDA App
OK so I Odin'd back to stock rooted EL29, and guess what?
I CAN send pictures while on the phone and connected to WiFi. the 3G icon doesnt pop up. it just sends. I knew I wasn't trippin. This function seems to have gotten lost among all the modding or something. But yea on a stock ROM, you can hold a conversation and send a picture...you just cant take the picture while in call. but yeah.

Lost 4G MAC address

I tried to connect to 4G but noticed it never connected. Went into the about phone and on the 4G MAC address it says not available. Could it have been lost during a nandroid restore? is there anyway to get it back?
Are you in a 4g area? What modem are you on? Pretty sure it says unavailable unless you're connected to 4g at that time.
Sent from my SPH-D710 using XDA
dante32278 said:
Are you in a 4g area? What modem are you on? Pretty sure it says unavailable unless you're connected to 4g at that time.
Sent from my SPH-D710 using XDA
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Running the FD02 modem. Noticed that when 4G is on I get all zeros on the MAC address but never a connection even in 4G areas
Darkne0 said:
I tried to connect to 4G but noticed it never connected. Went into the about phone and on the 4G MAC address it says not available. Could it have been lost during a nandroid restore? is there anyway to get it back?
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If you power off your phone and look under the battery the MAC ID is your 4G MAC ADDRESS, it should also be the same one listed on the box that your phone came in.
im0rtalz said:
If you power off your phone and look under the battery the MAC ID is your 4G MAC ADDRESS, it should also be the same one listed on the box that your phone came in.
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Click to collapse
Is there a way to input that back into the phone?
Darkne0 said:
Is there a way to input that back into the phone?
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http://forum.xda-developers.com/showthread.php?t=1447615
If you're on a stock ROM, I would clear NVRAM and allow it to reactivate with sprint. There are 2 ways to do so. One way is by typing in a dialer code and entering the MSL. The other way is to use the traditional odin 1.85 to odin the modem of your choice with clear phone EFS checked.
revamper said:
If you're on a stock ROM, I would clear NVRAM and allow it to reactivate with sprint. There are 2 ways to do so. One way is by typing in a dialer code and entering the MSL. The other way is to use the traditional odin 1.85 to odin the modem of your choice with clear phone EFS checked.
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Click to collapse
This won't work. The WiMAX MAC is not stored in /efs/nvm/num.
Sent from my SPH-D710 using Tapatalk 2
All you have to do is install the modded ct.apk app from the thread that autoprime made and once installed got to dialer and type in ##33284# and go to wimax ct. Once you're there the first option is mac address, click on open device and then type in the mac address that came with your phone, you can find it under the battery or on the box your phone came in. Once you typed in your mac address press "set mac" and wait a second afterwards just hit home or back and toggle 4g on and if done correctly you'll be all set
Sent from my SPH-D710 using XDA

Can you text over wifi instead of sprint network????

Sometimes at home can't get damn 3g signal. So I got wifi how do I send messages using wifi???? ****'s very annoying.
Text is a voice service it doesn't use data at all. If you can't text making/receiving phone calls must be hard at your home as well. Over wifi Google voice or a similar app from the play store would be your best bet
Yes, you can. The best way to do it would be Google Voice, but there are other apps out there capable of it. The way the carriers handle it (in this case Sprint) is over the network... GSM or CDMA. 3g is always an extension of the mobile voice network... this is why you typically cannot make calls and browse the web while on 3g (although Sprint has found a way to defeat this with the Viper and the Evo LTE, though a second chipset). 4g runs on a different band than 3g does, which means it doesn't affect your calling / text capabilities.
I know that is more info than you asked for. The long and short of it is that you need an app designed to run on Wifi, rather than mobile data, but it is possible.
+1 for google voice. I even use it to text from my Nook which doesn't even have 3g.
Sent from my SPH-D700 using XDA
I put mine in airplane mode when I'm home and used voice for everything
Sent from my SPH-D710 using xda premium
G voice.. or complain to sprint and get a airave and hook it up to your wireless router and have signal in your house .. or get roam control (assuming your rooted) and roam when your home and use your wifi for your data needs and sure youll be fine since wont need to worry about sprint and data roaming
Sent from my SPH-D710 using XDA
elliwigy said:
G voice.. or complain to sprint and get a airave and hook it up to your wireless router and have signal in your house .. or get roam control (assuming your rooted) and roam when your home and use your wifi for your data needs and sure youll be fine since wont need to worry about sprint and data roaming
Sent from my SPH-D710 using XDA
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I have to use roam control and wifi at my house. I spend most my time in my game room in the basement and.my sprint service sucks down there. But I get perfect signal roaming.
You guys reading?
If you can make a call at home you can text brother
Sent from my awesomely EPIC Phone
Rooster85 said:
You guys reading?
If you can make a call at home you can text brother
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Uh, slvrap1 already stated this in so many words above. We're discussing workarounds now. And yes, Google Voice is the easiest way to go if you're using an Android phone.
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
You never make a phone call or transmit SMS messages over EVDO, it is a data only connection protocol..
This is why SMS are limited to a certain number of characters, because they are actually a hack of the control channel in 1xRTT communications...
Simplified version:
REAL SMS is a hack of the control channel between cell phone and tower. It has nothing to do with a data connection so it can not be transmitted via EVDO, WIFI or any other data connection...
Note: When I state REAL SMS that is because services like google voice and others are all VOIP connections that use data connections to transmit messages and phone conversations... There is character limit in VOIP texting but they impose it because you can send it to a REAL SMS and that has character limitations built in..
numus said:
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
You never make a phone call or transmit SMS messages over EVDO, it is a data only connection protocol..
This is why SMS are limited to a certain number of characters, because they are actually a hack of the control channel in 1xRTT communications...
Click to expand...
Click to collapse
Correct. Texting has nothing to do with 3g. You can find an app that can use 3g or wifi to text o stead of the network. This is what my friend uses on AT&T so they don't have to pay for text messages. They use the network.
Sent from my SPH-D710 using xda premium
musclehead84 said:
Correct. Texting has nothing to do with 3g. You can find an app that can use 3g or wifi to text o stead of the network. This is what my friend uses on AT&T so they don't have to pay for text messages. They use the network.
Sent from my SPH-D710 using xda premium
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Click to collapse
That actually just sends the message via the data connection to a server, which then relays that into the carrier's system and is then transmitted to the recievers phone via the 1xRTT control channel... They aren't actually texting a phone, they are sending an instant message to a server that then knows how to convert and relay that into a text message.
Note: I use 1xRTT because we are on a CDMA2000 system... for AT&T, T-Mobile and other GSM it works on their *2g* voice connection... I forgot what it is called at this moment...
Use roam control at home, Verizon probably covers you better. 1x roaming is free other than your minutes
deziking said:
Sometimes at home can't get damn 3g signal. So I got wifi how do I send messages using wifi???? ****'s very annoying.
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Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
numus said:
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
Click to expand...
Click to collapse
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
tt281gt said:
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Do you happen to be connected to wifi?
Sent from my SPH-D710 using Tapatalk 2
tt281gt said:
Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
More likely when you moved you connected to a less loaded tower, being connected to wifi was just a coincidence.
tt281gt said:
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
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Click to collapse
Well if you are connected to WiMAX or Wifi.. yes you can make a phone call and surf the web at the same time.. If you are on EVDO, the only way that is possible is if you have 2 cell phones... One to surf the web and one to make calls
tt281gt said:
Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Your experience is only coincidental... It is physically impossible because the SMS system is built on the 1xRTT control channel... It has nothing to do with the data connection in any way shape or form... It is a hack on the tower identification and protocol transmission channel.
It is like if you take out a frozen piece of meat, turn on the microwave and leave the piece of meat outside the microwave (never put it in the microwave) and claim the microwave is defrosting the meat...
Rooster85 said:
You guys reading?
If you can make a call at home you can text brother
Sent from my awesomely EPIC Phone
Click to expand...
Click to collapse
Are you reading? He obviously cant text at home.. he did say 3g but probably doesnt know what HES talking about.. i think its safe to say hes getting NO signal since he is unable to send text messages.. thus want other options to send text messages which people are giving.. he doesnt care how the network works and how it uses 1xrtt and not his 3g radio.. he just wants optiong to improve him sending messages at home which no matter how we put it, theres only a few options we've already determine which is 1: google voice or other voip messaging app. 2: using roam control to make sure he has signal to send it regularly while roaming. 3: can get airrave and hook up to his wifi at home to bost his signal inside of the house. 4: leave his house and go walk around til he can send one lol 5: someone said theres apps which allow you to send it over data which then gets converted in the tower and sent as normal.. good luck OP! Probably already found a way just wanted to try and get the thread back on topic for ya lol
Sent from my SPH-D710 using XDA
elliwigy said:
Are you reading? He obviously cant text at home.. he did say 3g but probably doesnt know what HES talking about.. i think its safe to say hes getting NO signal since he is unable to send text messages.. thus want other options to send text messages which people are giving.. he doesnt care how the network works and how it uses 1xrtt and not his 3g radio.. he just wants optiong to improve him sending messages at home which no matter how we put it, theres only a few options we've already determine which is 1: google voice or other voip messaging app. 2: using roam control to make sure he has signal to send it regularly while roaming. 3: can get airrave and hook up to his wifi at home to bost his signal inside of the house. 4: leave his house and go walk around til he can send one lol 5: someone said theres apps which allow you to send it over data which then gets converted in the tower and sent as normal.. good luck OP! Probably already found a way just wanted to try and get the thread back on topic for ya lol
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Google voice will only allow you to text over your google voice phone number... If you use google voice to manage your SMS and text using your phone number, it will still send it via SMS (1xRTT control channel) and will fail There is no alternative when you want to use your actual phone number except for utilizing the sprint web tool.. log into your account and send a text message from the web tool.\
Note: I am one of those people that will correct wrong information if i see it, even if it doesn't 100% pertain to the original post. IMHO it is the only way to ensure people don't start repeating the wrong information and exponentially make it harder to teach people the correct answer.

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