SBCGlobal email not syncing - EVO 4G Q&A, Help & Troubleshooting

Alright, I used gmail, but I also have an old SBC Global account that I still keep up with on my phone through the mail program. When I initially set the account up on the phone, it will download all the email at that time, but through-out the day I am not receiving any new email. I know that I'm receiving email because when I get on my PC and check my email, I have tons waiting for me. I'm not sure why my phone isn't syncing them. I have hit the refresh button over and over and the little circle arrow turns and then stops with the time on the side like it checked for mail, but I'm not getting anything. Anyone else have this problem?
Thanks

Give us some more details, like what ROM you're using.
Can you send messages from the SBC account?
Does the SBC account use Yahoo? (Back when I had SBC, they did, and from what I know, Yahoo doesn't play well with anything except their own ad-laden website.)

saw this on a phone at the store...I cleared the email data from manage app settings, deleted acct and set up again using yahoo smtp and pop servers and everything went smoothly. saw him three weeks later and he was still up and running. hope that helps
Sent from my PC36100 using XDA App

I'm using myn 's warm Rom which has never given me trouble before. Upon initial setup everything will down load correctly, but when it syncs later I get nothing. I know that it uses an android.IMAP setting, maybe switching to pop3 is the only way. It's just weird that its all of a sudden now. Maybe yahoo changed stuff on theory end.
Sent from my PC36100 using XDA App

Related

G-Mail doesn't push on CM7 RC4

I just updated to CM7 RC4 and everything is working great. I simply thought I didn't get any g-mails recently. I found out they aren't being pushed. Is this a common problem or is this something that I can fix?
May not be a CM thing per se, my gmail hasn't been pushed as frequently either. Verified by using pc browser and sending myself gmail from another account, it was at least a couple minutes before it got to device, was in pc browser in seconds.
Sent from my ADR6300 using XDA Premium App
I've been using the CM7 nightlies as my "daily driver" for months now. Never had a problem receiving Gmail. Sometimes the phone will let me know there's a new email a few seconds before I see it come into the web interface on my laptop.
The only suggestion I can offer is to make sure that your sync settings are still setup properly. From your home screen: Menu > Settings > Accounts & Sync. Make sure Background Data and Auto-Sync are both checked. Then make sure that your Google account shows up below, click on it, and make sure that "Sync Gmail" is checked
Mine can take up to 30 minutes to push mail, used to be a lot faster. I thought there was a setting for how often GMail checked email but I can't find any. So not sure if it ever existed or if Google removed that option. Also not sure if this is only a CM7 thing or happens with Sense based ROMs too.
edit: this only happens on my linked accounts (hotmail, ISP email, work email). mail sent directly to my gmail account comes in almost as soon as its sent. there is no setting in gmail (web based) that i can find that changes the frequency that it checks the other mail accounts, looks like the default is every 30 minutes.
kzoodroid said:
I thought there was a setting for how often GMail checked email but I can't find any.
Click to expand...
Click to collapse
Interval sync settings are generally removed from apps once they achieve true push functionality, since at that point they are moot.
It's odd that we are experiencing such drastically different things. I don't have any idea why mine come in instantaneously while yours take up to 30 minutes. Very strange indeed.
kzoodroid said:
edit: this only happens on my linked accounts (hotmail, ISP email, work email). mail sent directly to my gmail account comes in almost as soon as its sent. there is no setting in gmail (web based) that i can find that changes the frequency that it checks the other mail accounts, looks like the default is every 30 minutes.
Click to expand...
Click to collapse
Ah, that makes a lot more sense. I was writing my reply as you were editing so I didn't see this when I hit submit.
byrong said:
Ah, that makes a lot more sense. I was writing my reply as you were editing so I didn't see this when I hit submit.
Click to expand...
Click to collapse
This only recently started happening as all my mail used to be pushed to my phone a a lot faster. The change happened within the last two months so I think Google changed its policies as to how often they querry the other services for mail.
happens from time to time. go into settings, applications, gmail and clear data / cache. this will fix it.
Note : you will have to go into gmail settings after your inbox syncs and set your settings up again (ringtone, vibrate, etc)
Sent from my ADR6300 using XDA App
kzoodroid said:
Mine can take up to 30 minutes to push mail, used to be a lot faster. I thought there was a setting for how often GMail checked email but I can't find any. So not sure if it ever existed or if Google removed that option. Also not sure if this is only a CM7 thing or happens with Sense based ROMs too.
edit: this only happens on my linked accounts (hotmail, ISP email, work email). mail sent directly to my gmail account comes in almost as soon as its sent. there is no setting in gmail (web based) that i can find that changes the frequency that it checks the other mail accounts, looks like the default is every 30 minutes.
Click to expand...
Click to collapse
I'm running a sense based rom and I don't have any settings for how often gmail refreshes
Sent from my ADR6300 using XDA App
Problem has been solved. I'm a moron and didn't check if everything in my Google account was being synced. Everything but Gmail was checked... I feel so stupidstupid
Sent from my ADR6300 using XDA App
No worries, I noticed the same thing when I installed CM7 for the first time the other day. Took me a while to realize why. It also took me a while to figure out how to turn the vibrate back on when I type a message!
Great rom though.
Sent from The Incredible.

gmail syncing

Something I noticed...I set my gmail to sync hourly but it does not do that at all. Both my hotmail accounts will sync hourly but whenever I go to my gmail app, the longest time before another sync was like 22 mins. I emailed myself something through gmail once and although my sync settings were still set at hourly, I got the email 10 minutes later. Idk what's going on with that. I just now put it on manually because I'm pretty sure its turning on my 3G more times than it should.
ms79723 said:
...whenever I go to my gmail app
Click to expand...
Click to collapse
gmail app?
Anyhow, I have my gmail sync every 15min and think it's pretty accurate...
I actually have several gmail accounts and they sync at various times with my main personal account syncing every 15min... And it all seems fine...
argentocruz said:
gmail app?
Anyhow, I have my gmail sync every 15min and think it's pretty accurate...
I actually have several gmail accounts and they sync at various times with my main personal account syncing every 15min... And it all seems fine...
Click to expand...
Click to collapse
He probably means the Gmail email app you get once you configure a Gmail account on your WP7.
slightly different problem with gmail sync
Hey everybody,
I'm wondering if anybody else is having the same problem as me at the moment ?
I've had the phone a few months now. I experienced a few issues with Hotmail and returned to using Gmail. It used to sync and push emails flawlessly, however it seems to have stopped working which is driving me mad.
When I wake up, i'm used to seeing new messages waiting for me (mainly XDA forum news). However, the push functionality has stopped working. I open my inbox, and see a message indicating email is up to date. However, no new messages are displayed. When pushing the sync button, the inbox is synced and the new messages are displayed, despite the settings set for "as items arrive". Highly annoying and not very productive to have to check for messages manually.
I played around with the settings trying various options, I even deleted the account and started over again (which was a pain re linking contacts etc, all to no avail.
Can anybody help me to restore my push email please ? I'm getting really cheesed off now.
Thanks
Garrickus.
Could it be possible that your phone had synced with G-mail 50 minutes before you sent yourself an email, and then you received it 10 minutes later, after the scheduled hour?
BUMP
go to email account settings and check if it is showing any errors. happened to me once. I re-entered my username passoword and the error went away. Perhaps this is due to Google getting very picky these days as many gmail accounts are getting hacked.
Why not just leave it in 'push' mode? Unless you have a lot of emails every hour, push email uses less data than polling. Gmail's exchange activesync isn't exactly rock solid. Back in WM 6.xx days, I have to reset my account every few weeks.

Desire HD Mail application

Hi everyone, lately after the OTA update of my Desire HD with Android 2.3.5 ( 3.13.707.4 ) i experience strange problems with the Mail application. The mail applications was setup before and now with my gmail accound, using ActiveSync. Before the update my mail was pushed well to say so, every time i received an email in seconds was on the phone.
Now, the settings in the Mail app are the same, push mail, but when i receive an email, even i see that the Mail client is syncing the mail will not appear, after several manual refresh the mail appears.
Another strange thing, during the day i don't receive the mail as was supposed to, although the mail is setup to push mail. If a let the phone alone and i do not check the mails manual, after 2-3 hours the client suddenly sync all the emails..
Dose anyone experience this problem?
P.S. i setup the Gmail program on my HTC and this is working well but i don't really like the program, i want to use Mail.
Thank you for being patient to read this...long post
Same Problem On DHD 3.12.405.8
Hy there,
it's been a while, since 3.0 Sense (1st Gingerbread update); even custom roms for our device or from other porting have this issue. I have stock www3.12.405.1
Now it seems to me i found a way out. Go to your google account on the web, and make sure pop3 is disabled in account settings.
Let me know if it works.
Bye.
Francesco
Italy
Hello, ok now i disable the POP access from Gmail settings, today i will test to see if the mail behavior is ok and i will post the results.
Till now, after i disable tht POP access i test by sending an e'mail from another account and still no luck, the mail didn't come on my DHD, i will wait more and see if other mail are pushed on the device.
Thaks
This strange problem happened with me both in Gmail and Yahoo. I finally figured out the solution. Go to the account settings and manually change the settings. You will find that the mail application has added "htc" in the incoming server settings. Just delete "htc" and you will be good to go.
SO incoming settings for Gmail should be:
imap.gmail.com
NOT
htc.imap.gmail.com
This also applies to Yahoo mail if you use it, just remove "htc" from the server address.
Ok, but imap.google.com is for IMAP, i use exchange settings and in Mail application m.google.com
Ok, till now no change in the Mail behavior, still syncs whenever it wants apparently.
In Gmail settings POP3 is OFF and IMAP ON
Any one, any idea?
Strange thing....i observed that if i setup the default gmail application to sync mails the Mail app syncs to
Sent from my HTC Desire HD A9191 using XDA App
Any ideas about this behavior?
yesterday i let the phone to sync only the exchange account and my mails were downloaded randomly, there were situations when the mail won't download even if i open the Mail app and refresh manual. I have to refresh for about 3-4 times for the mails to be sync....all without an error
TiamaT82 said:
Hi everyone, lately after the OTA update of my Desire HD with Android 2.3.5 ( 3.13.707.4 ) i experience strange problems with the Mail application. The mail applications was setup before and now with my gmail accound, using ActiveSync. Before the update my mail was pushed well to say so, every time i received an email in seconds was on the phone.
Now, the settings in the Mail app are the same, push mail, but when i receive an email, even i see that the Mail client is syncing the mail will not appear, after several manual refresh the mail appears.
Another strange thing, during the day i don't receive the mail as was supposed to, although the mail is setup to push mail. If a let the phone alone and i do not check the mails manual, after 2-3 hours the client suddenly sync all the emails..
Dose anyone experience this problem?
P.S. i setup the Gmail program on my HTC and this is working well but i don't really like the program, i want to use Mail.
Thank you for being patient to read this...long post
Click to expand...
Click to collapse
I have the same issue. After coming out of airplane mode If I manually refresh for new mail across several exchange and pop accounts including GMAIL. It seems as if nothing happens for ages before it completes. However if you start the refresh, immediately cancel it and refresh again it works as it should...
Thanks! I will try this today and post the results
Sent from my HTC Desire HD A9191 using XDA App
ActiveSync is not pop or imap... it's exchange.
Do not configure anything in your mail app or gmail app.
Go in Configuration->Account and sync->Add account.
Choose 'Enterprise' and fill this info of Exchange mail.
For ex:
\[email protected]
password
server=m.google.com
tic 'SSL'
then follow instruction, you're done (and leave auto/push for frequency)
All your mail will be in the default mail app.
those are exact my settings, today i delete the account and create another one, thinking that my be a problem because the account was created previously the OTA update.
THE PROBLEM...is annoying!!! In the first hours the mail came as it supposed to ( push mail ), around 2PM, after several hours of good time ( no relations, just as a fact ) the mail was, again, syncing but no mail.....that was strange, i click and open the Mail app, refresh manualy, no new mail......i check the gmail account on my computer and were several mails in the inbox. After that i click refresh in the Mail app and still nothing, i click the button for 3-4 times and the mails appears. WHY???
i wand my nokia 3310 back (
kidding....
hum... then I can't understand.
I have no idea if it's on your phone side or server side.
You have to compare... but not easy.
You have to find a way to isolate phone and server. If you have another phone, configure it to check. If you have the same effect with more than one device maybe it's on server side. You can also try to flash another ROM. I'm with ICS and it's working smoothly (4 exchange account and 1 IMAP).
Sorry to not be able to help more, never encounter this problem.
For me it's pushed with exchange, so the sending is manage by the server.
Make sure also that you're still connected to a network. Try browsing Internet.
Just ideas... good tricky question...
Thanks!
I tested out a few days ago, i configured the Gmail app from my HTC to sync the e-mails.....at the same time, the Mail app was configured as today. Surprise! when an e-mail arrived ( pushed ) in Gmail app arrived in Mail app as well
I thought that the problem was resolved and i disable the sync for the Gmail app leaving just the Maill to sync.....then you now all.....the mail arrives when my phone wants to )
Still an interesting thread
today i decided to do a factory defaults.....i erased everything and the SD too.
still the same problem, for the first mails arrived was ok...were pushed. after 15-20 min. the rest of the incoming mails no push, only after i have to do a manual refresh for 3-4 times
i will eat this phone!
Does this problem happen to you on Wifi and 3G? If it only happens on 3G then I think your network provider uses server caching. I have the same problem with my network and Whatsapp.
I tried both, 3g and wi fi....the same
Sent from my HTC Desire HD A9191 using XDA App
Ok....i think i have the answer for this incredible behavior of this Mail app
Yesterday i was talking with a friend about this strange behavior and we start doing some random tests with different settings in the Mail app till we discover this:
The default settings of peak time start was 08:00 and peak time end 20:00
We change this to: peak time start 07:00 peak time end 6:59
now it's working well....i think it's a bug here because i use the peak time till the OTA update with this settings:
peak start 07:00 peak end 22:00 and i had no problem.
Thank you for your answers all !!!!
i think we can close this thread
Glad you figured it out
Now it's weekend....and my mail starts again.....my mails are pushed when the Maill app wants. Hope it's just for weekend.....
Sent from my HTC Desire HD A9191 using XDA App

Gmail app delay receiving mail

Am I the only one who's disenchanted with the Gmail app on Android? I was hoping it would be better with my Nexus, but nothing has changed.
It doesn't seem like true push. If I set Gmail up as an exchange account in the mail app, it receives my e-mail and notifies me within seconds of sending a test message. The Gmail app randomly notifies me within about 15 minutes or so. Call me anal, but I like to receive my e-mail as soon as possible (sometimes it's important) and I don't see why there's a delay on the official Gmail app.
I know this has been an ongoing issue for some time with Android and my co-worker claims that he's perfectly happy just using the Gmail app, but my experience is that the Email client receives e-mail faster and that's important to me.
I've been using the gmail app for a while on 4 different devices (N1,G2,Sensation,GNex), and I've never noticed more than a couple second lag receiving emails. I have noticed something since 4.0.4 or possibly the latest gmail update. When I mark an email as read on my computer, the notification no longer clears itself on my phone. I have to manually clear it.
It can be strange, and in some cases frustrating. More often than not, my emails come really quick (as they should). There has been a few occurances where an email was delayed by several hours.
And it does seem as though the mail app works better than the gmail app for push email.
Edit: I only use the gmail app, but have used the mail app in the past.
Never had more than a 30 second delay personally.
See, my co-worker swears he doesn't notice a delay either, but I have tested it over and over. When I have notifications on for both the default e-mail client and Gmail, I will get a notification immediately from the e-mail client and nothing from Gmail. More troubling, when I open Gmail, the e-mail is not there yet. It's like it's on periodic check, instead of push.
Currently, I have notifications turned off for the Gmail app and use it to sync everything, then have Gmail set up as an exchange account and only have it pulling in e-mail (no contacts or calendar). It still seems a tad redundant, but its' the only way to ensure that I get my e-mail reliably.
I've not noticed any delay with using the app.
Sent from my Galaxy Nexus using XDA
No delays here either. I relay email from POP3 accounts to Gmail for the push functionality and it works flawlessly.
All good here too. Matches my desktop Gmail timing. Btw I love the Gmail app its the best damn email experience I've ever seen on a phone, I use it constantly.
I can't be the only one having this issue. Is it possible that no one here knows any different simply because they haven't tried it as an exchange account through the regular e-mail app? Again, I have had this issue on pretty much every Android phone I have owned. And I can duplicate it any time.
Would anyone care to add Gmail as an Exchange account through the e-mail app and then send themselves a test message? Let me know if you get it in both apps around the same time. In my case, it shows up instantly in the e-mail app and won't show up for several minutes in the Gmail app unless I push the sync button manually.
i've noticed delays too. really frustrating because i have no idea what can be done about it...
bengrulz said:
i've noticed delays too. really frustrating because i have no idea what can be done about it...
Click to expand...
Click to collapse
Nothing that I know of, because it only seems to affect a small percentage of users. I can find a few posts on the internet with other users complaining about the same issue, but most people who reply say they have no problem (just like this post). It makes me wonder if I created a completely new Gmail account and tied it to my phone, if I'd get e-mail instantly on that account.
Unfortunately, that's not an option. I've had this address for years.
How long is your delay, less than a minute? I send myself a test email from my corp work email and it comes thru in less than a minute.
RogerPodacter said:
How long is your delay, less than a minute? I send myself a test email from my corp work email and it comes thru in less than a minute.
Click to expand...
Click to collapse
The delay varies. Sometimes it's instant, other times it's anywhere from a 5-15 minute delay. I always get the e-mails instantly in the e-mail app when Gmail is set up as an exchange account.
The moral of the story is, it's not reliable. I can never count on getting my e-mail in a timely manner in the Gmail app.
Sign in to the Google Talk application and make sure you're always signed in. I believe that the gTalk-connection is used for push-messages, so if you're signed in into gTalk, push should work.
I also had the delay once, after I restored a backup of the gmail data after a factory reset(actually, yakjuxw -> yakju). I deleted the gmail data and re-configured it. That fixed the problem for me.
fifarunnerr said:
Sign in to the Google Talk application and make sure you're always signed in. I believe that the gTalk-connection is used for push-messages, so if you're signed in into gTalk, push should work.
I also had the delay once, after I restored a backup of the gmail data after a factory reset(actually, yakjuxw -> yakju). I deleted the gmail data and re-configured it. That fixed the problem for me.
Click to expand...
Click to collapse
I'm glad you mentioned this. I have the gmail issue (won't ever recieve push email...have to manually sync) AND I cannot sign into GTalk from my phone.
I wish I could fix.
Sorry to revive a dead thread, but was there ever a resolution to this? I'm having the exact same problem on my HTC One X (AT&T).
Gmail or Gtalk delays are due to router (firewall issues). Just forward the necessary Google ports, and you'll be good to go.
tibere86 said:
Gmail or Gtalk delays are due to router (firewall issues). Just forward the necessary Google ports, and you'll be good to go.
Click to expand...
Click to collapse
This occurs when I'm connected to AT&T's lte network too
Sent from my HTC One X using XDA
I am struggling with this issue as well
Me too, lately it's been brutal for me

Sync issues with stock mail app. Help.

Hi all. I am currently having sync issues with my hotmail on the stock mail app. Previously I had it setup on the actuall hotmail app available in the play store but have decided to go back to the stock app. Now, I set my account up, all setup is fine but when it syncs no emails show up.
I go into the settings and sync settings, it is all on push (even tested with manual on) and then hit sync and it says currently having issues and will be back up shortly. It's said this for the last 2 days. I checked the hotmail servers and they are running fine. Many people I know aren't having any issues.
I set up my email as pop3 and that worked fine but obviously no push. It was syncing perfectly when I was using the hotmail app.
I have a feeling something has gone wrong when I rooted the phone a couple weeks back because no one else seems to be having this issue, all other apps are syncing fine and it syncs fine with the hotmail app. When I first got the phone I was using the stock mail app and it was working fine that's the only reason I say something could've gone wrong in the root, I dunno.
Has anyone had this problem before or no of what this issue could be and how to fix it. Any help would be appreciated.
Cheers,
Adam.
Sent from my HTC One X using xda premium
Sent from my HTC One X using xda premium

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