Develop Bugs

Wear and tear when sliding open/close causes not to be flush

I have noticed I had the same issue with the original Tilt, and not I am having it with the Tilt 2 (TP2). After long-term use, over time the two halves no longer close flush (slides a tad further than it should), suggesting there might be something bending or stretching everytime you close it. It closes pretty hard so there is a good chance for wear but I haven't been able to figure out yet by tinkering with it what could be a solution.
Has anyone noticed this or figured out a solution? I know it's just a simple cosmetic issue and doesn't kill the phone but for some reason it caught my attention and has become an obsession to know more

jh20001 said:
I have noticed I had the same issue with the original Tilt, and not I am having it with the Tilt 2 (TP2). After long-term use, over time the two halves no longer close flush (slides a tad further than it should), suggesting there might be something bending or stretching everytime you close it. It closes pretty hard so there is a good chance for wear but I haven't been able to figure out yet by tinkering with it what could be a solution.
Has anyone noticed this or figured out a solution? I know it's just a simple cosmetic issue and doesn't kill the phone but for some reason it caught my attention and has become an obsession to know more
Click to expand...
Click to collapse
had my tilt2 since it came out and i open it and close it like a sidekick alllll day with my emails and texts and constant web searching and is still flush when closed

jh20001 said:
I have noticed I had the same issue with the original Tilt, and not I am having it with the Tilt 2 (TP2). After long-term use, over time the two halves no longer close flush (slides a tad further than it should), suggesting there might be something bending or stretching everytime you close it. It closes pretty hard so there is a good chance for wear but I haven't been able to figure out yet by tinkering with it what could be a solution.
Has anyone noticed this or figured out a solution? I know it's just a simple cosmetic issue and doesn't kill the phone but for some reason it caught my attention and has become an obsession to know more
Click to expand...
Click to collapse
I had the same issue. Return it for a warranty exchange. Read my post HERE about my experience. I use T-Mobile, so I wouldn't expect you to have the same level of customer service from AT&T. I'm not trying to be rude there. I've had them before, and there is no comparison between T-Mobile's customer service and AT&T's.
Keep in mind that you do have a warranty on the device for one year from the time of ORIGINAL purchase. If you get the phone second-hand from ebay, you still have a warranty that continues from the original time that person purchased the device. For example:
Frank buys a TP2 in May from AT&T. Frank sells the TP2 to you in August. You now own the device and continue on his warranty, which is now your warranty, until it expires in May of the following year.
I hope this was helpful.

cajunflavoredbob said:
I had the same issue. Return it for a warranty exchange. Read my post HERE about my experience. I use T-Mobile, so I wouldn't expect you to have the same level of customer service from AT&T. I'm not trying to be rude there. I've had them before, and there is no comparison between T-Mobile's customer service and AT&T's.
Keep in mind that you do have a warranty on the device for one year from the time of ORIGINAL purchase. If you get the phone second-hand from ebay, you still have a warranty that continues from the original time that person purchased the device. For example:
Frank buys a TP2 in May from AT&T. Frank sells the TP2 to you in August. You now own the device and continue on his warranty, which is now your warranty, until it expires in May of the following year.
I hope this was helpful.
Click to expand...
Click to collapse
This is true but Idk if it's worth sending back and getting a whole new phone. Eventually the new one will start to do it too. Plus, it's a sign of simple wear-n-tear so I don't think that's covered under the warranty. I was just wondering if anyone else ran into it and discovered a tweak to align it back up. It works perfectly fine, it's just a small blemish and it triggered my interests

jh20001 said:
This is true but Idk if it's worth sending back and getting a whole new phone. Eventually the new one will start to do it too. Plus, it's a sign of simple wear-n-tear so I don't think that's covered under the warranty. I was just wondering if anyone else ran into it and discovered a tweak to align it back up. It works perfectly fine, it's just a small blemish and it triggered my interests
Click to expand...
Click to collapse
Once again, I can't speak for AT&T, but T-Mobile considers it a physical defect in the device and completely covers it. There isn't really a way to realign it simply. I couldn't isolate the exact cause after pulling mine apart. It could either be the rails, slides, or rivets holding it together. I figured it was free to send it back, but around $40 for a replacement defective device to use for parts. There are no "parts" to be had for this device. You pretty much have to purchase someone else's dead phone to scrap.

It may be something as easy as removing a screw or two and bending something slightly and putting it back together though. I really don't think my issue is an issue of replacing parts more than it is adjusting something. I think that opening the phone so many times bends or places force on something. Finding out what that something is will determine if it will cost, be an easy fix, or have to send it back.

[Q] Unbelievable - the LCD cracked!!

Unreal, can't believe this has happened. Bottom right hand side of my phone. Glass is fine and everything works but the key component that lets you see everything.. ruined.
Of course it happened two days before im supposed to fly off on holiday
This is a nightmare, need to now get some answers/fixes whatever.
Who will repair this thing? T-mobile my network provider or HTC? Do I even have a leg to stand on with any of this? Surely my consumer rights have to come into play, all i did was put it for charge and checked it ten minutes later to find it had cracked. If the battery or something has caused it to overheat surely it's their fault?
Can i leave it for two weeks while i go on holiday?
If i leave it for a whole two weeks will someone like the companies i mentioned refuse to fix it because i left it? With all that's going on i would really prefer to leave it till i get back. It won't get worse so this would be the best option for me.
My head is all over the place at the moment - What are my next steps now that i've found the LCD has cracked?
Just to add, i got the phone in November so it hasn't been a year yet.
I would really really, really appreciate any sort of help on this, even the slightest bit!

Sorry to hear, it's an awful feeling when such things happen just at the wrong time.
From other users experience and my you send to htc, which have an awful service center.. A mate and an xda member had his phone with them for a month before they decided to send him a new one, that's after number of phone calls and a believe a letter and from my experience then sent me my phone back in the same state as it was send.
Others have better experience with the network provider. And it shouldn't be a problem at all leaving it 2 weeks, I say that I confidence.
Sent from my Desire HD using XDA

Very reassuring, cheers!
So if HTC tend to give you a new phone then my next step after coming back will be to grab every last bit of data off the thing. Good thing apps are linked to your Gmail account.
I might just see what my network provider says so it gets done quicker. It would be good to have a chance of getting a new phone though, haha.
To be honest I have three ways of sorting this, get it fixed with HTC, get it fixed with t-mobile or try and get it fixed with mobiles.co.uk the place I got it from. Essentially carphone warehouse.
I always prefer going the official route i.e HTC and I may even wait a while for it. Anyway I have to call them first and see what they say.
Again, very helpful cheers.

Send it to htc. The others will forward it to them anyway. The repair centre has vastly improved recently. They changed locations a while ago which slowed everything down but it's much better now. They also send a courier to collect the device the next day (after reporting) so you could send it away now and have it repaired when you return. Hope this helps.
Sent from my Motorola Startac running Atari 2600 software!

Will they just repair it? I had a HD2 a while back and my screen cracked sent it off to HTC for repair they rang me couple days later and told me that accidental damage was not covered by warranty. I asked for it back as they were quoting silly prices. They may try to fob you off with this and try to say it your fault.
Ricey

If the repair centre CAN repair it, they definitely will (that is one of their main performance indicators, repair vs replace). Yes, send it to them direct, cut out the middle man.
If there is no obvious impact that caused the crack, ie it's not your fault, I'd recommend you research heat (?) as a contributing factor and take them down that path, so that they don't spend too much time on the diagnostics. Doesn't sound normal to me, but they may have prior experience.
My only experience of a HTC repair centre was excellent, although it was 2 years ago and for a WM Prophet . They were in front of where I was working at the time and they took 2 days to fix, not replace the phone.
Oh, and install Titanium Backup, and do a full backup to your card.

Cheers for the advice!
Will definitely get in touch with HTC before anyone else. It's got to be a heat issue but what if they refuse? Can i bring my consumer rights into it? The crack looks like someone has pushed on it from behind but there is no outside damage and i was sitting in the room while it was charging; nobody touched it. It was hot when i picked it up but it always gets hot around the back when i charge it. It's definitely a heat issue but god knows what they say.
Hope i can just explain that and they will help.
Haven't rooted my phone so cant get Titanium backup but tbh i might as well root and backup everything thenrestore it all to default.

What do i do now that HTC has screwed me over?

Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..

Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.

BarryH_GEG said:
Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.
Click to expand...
Click to collapse
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.

Are HTC refusing then? That seems a bit off/ illegal... Surely under the faulty goods act (I assume the law isn't THAT different in Australia to UK) they have to take it back as it CAN'T be a year old and they can't prove the issue was caused by your mistreatment. It doesn't matter how many phones you've had... Also, where did you buy the phone from? I think you should be able to return it through the shop as THEY sold you the phone, not HTC... They are still under an obligation as they sold you the thing.
Plus, the 'I'm a 17 year old and saved up for ages thing' might work too! I'd try not to get too technical with the law if you go down this route though!
Best of luck sorting this out. It's within your rights to get a replacement (you bought the phone new, I assume?) so I'm sure this will eventually work out. Don't give up! You just need to speak/ write to the right person...
sent from my internet

What rom were you on?
I remember my One X not charging at all while it was turned off completely although it showed Orange charging led.
It could be that you ran out of battery and phone not turning on. Due to no charging effect.

@Op,
Reading your story there's one thing that's crossing my mind.
Could it be possible the battery run dry during the night?
It sounds stupid but those things you forget easy when you're in a hurry or stressed.
I don't read anything in your post you tried to charge.
Atrixx said:
Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..
Click to expand...
Click to collapse

privatetrousers said:
Are HTC refusing then?
Click to expand...
Click to collapse
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834

BarryH_GEG said:
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834
Click to expand...
Click to collapse
Aware of the discussion... Using the xda app and didn't pick up that the phone's been 'HTCdev'd (my fault for not reading properly - sorry, folks!). Still not sure HTC/ Samsung can legally 'sign your rights away' though. Still, not a discussion for here...
Hope you got the phone sorted anyway.
sent from my internet

Atrixx said:
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.
Click to expand...
Click to collapse
How or who fixed ur antenna problem, could be related if handset wasnt but back together properly.

[Q] S Pen issues

So I bought my note 2 a few weeks ago. I've loved everything about it until a few days ago, when I realized there was something going on with my s pen (or screen). I've attached a picture that will make it easier to see what the issue is. Basically, there is a roughly 1 cm wide band (the dashed region in the attached picture) running down the length of the screen where the s pen simply refuses to write or touch; it'll avoid it or jump past it. I've been reading about the s pen and it may be a defective s pen... but then again it may have something to do with the screen. I can use my finger just fine... just the s pen won't work right on that strip of the screen. Let me know if you know why this is happening and/or how to fix it! Thanks!

DJMaj07 said:
So I bought my note 2 a few weeks ago. I've loved everything about it until a few days ago, when I realized there was something going on with my s pen (or screen). I've attached a picture that will make it easier to see what the issue is. Basically, there is a roughly 1 cm wide band (the dashed region in the attached picture) running down the length of the screen where the s pen simply refuses to write or touch; it'll avoid it or jump past it. I've been reading about the s pen and it may be a defective s pen... but then again it may have something to do with the screen. I can use my finger just fine... just the s pen won't work right on that strip of the screen. Let me know if you know why this is happening and/or how to fix it! Thanks!
Click to expand...
Click to collapse
It sounds to me like a hardware problem. I would try toggling the spen settings and seeing if any of them fix it. But you will probably have to get your phone replaced by samsung. I think this is the number to call (888) 987-4357

Yeah that is definitely a hardware issue, luckily one that is covered by Samsung. You'll get a new one free of charge. Just call customer care and they will direct you on how to handle the exchanging process.
If you have Sprint, you might as well just make an appointment at a service center since that's exactly what they'll tell you to do so they can diagnose the issue on-site and in-person. Then they will most likely mail you a new one (or re-manufactured, but not refurbished) and have you send the old one in the return package.
Sent from my SPH-L900 using XDA Premium 4 mobile app

Took it in to Sprint, and the guy told me the digitizer was defective. I don't have TEP so he offered to fix it for $55. Screw that! I may have to go a week or so without my phone but Samsung is going to fix it for free since it's covered in the warranty. Thanks for the help, guys!

Yeah that's crap. Well enjoy the new one.
Sent from my SPH-L900 using XDA Premium 4 mobile app

Don't know if I'd believe the Sprint tech that it's a digitizer issue if you can draw those lines with your finger. But regardless, I'm sure Samsung will be able to figure out what the actual problem is.

N7105-How hard is it to replace the Audio port jack?

Hi,
I have a Note 2 N7105 that has random statics when listening via the audio jack. A slight tap usually fixes this but it comes back quite often now. I use a pair of tweezers and have removed some lint that was in there. I read other online threads with the same problem, that's where I got the tapping it idea from. But I have also read that they replace the audio jack and it is still not working!
So I am fairly technical with phones. But ever since I opened my HTC HD2 phone before and shattered the screen (the hot glue was hard to remove) making it redundant, I am a little bit afraid of opening up phones with massive screens. I already have a spare audio jack port that I bought off ebay so I am all ready but just wanted to make sure that it is a fairly easy matter!
I re-flashed a stock 4.4.2 rom back on to my phone but I have the Knox 0x1 flag. But I have only had the phone for about 1 year 8 months (2 years manufacturers guarantee in the UK). Thinking whether I could try positing it to Samsung anyway, worse thing that will happen is they send it back? But it's not really a software related issue. Besides, the UK has the Sales of Goods Act consumer rights that overrules warranties, where devices should last up to 6 years, and this phone cost £500+ when it was released and it's barely been 2 years. Wonder if I could use this? However, I tried contacting Samsung before a few months ago twice about my audio port not working, and they refuse to fix it because of "wear and tear" and it's not a manufacturer defect. What a joke. But it turns out that the audio port was working and it was my earphones that stopped working haha.
I tried to go back to my carrier (EE UK) where I pay monthly but they told me to go to the Samsung website and get them to fix it.
I am not sure what my best option is. I've only just got a Note 3 so I simply want to get the audio port fixed to sell on.
Thank you for reading and I hope someone can tell me what the best option is and offer any advice. Cheers

Perhaps you can check with your bank ?
Sometimes they let you take out phone insurance for free if you have a bank/current account with them.
I know Halifax n Barclays do........

derss123 said:
Perhaps you can check with your bank ?
Sometimes they let you take out phone insurance for free if you have a bank/current account with them.
I know Halifax n Barclays do........
Click to expand...
Click to collapse
Thanks. But I don't take up on those insurance offers, just couldn't justify it . Now my choice is either to change it myself or try return it for warranty (although Samsung are a bit picky...).. Do you think EE should accept responsibility and do it for me? Just wondering whether anyone has had experience in opening the note 2 and replacing the audioport. If it's fairly easy with not much that can go wrong, I might give it a go.