[Q] Cant do any updates - Droid Incredible Q&A, Help & Troubleshooting

Hello,
I have been having trouble with my phone for weeks now. Back in August I used Unrevoked to root my Droid Incredible. Everything worked fine.
But now, I need to update my radio firmware before I can effectively use any of the custom ROMs. I am still using version 1.00xxx of the radio software, and if I try to install any of the custom ROMs my GPS stops working. So I have repeatedly tried to update the radio. I download the ZIP file and try to install (after backing up, of course). I get the error "no image or wrong image" and the update won't install.
So I have tried to reformat my SD card using FAT32. Same error. I do not rename the ZIP file or do anything dumb like that.
Next I tried to unroot my phone. It is my understanding that these updates are actually a binary diff, so the right base version must be installed in order to do the update. When I tried to unroot using the stock version of the ROM, I get the same error. So at least my phone still works, but I cannot do any updates.
I have searched all the forums and have read that many people seem to have this problem. But there are no solutions that I have not tried.
Any suggestions? I would *really* appreciate any pointers.
AE

Bump
Any suggestions?

To begin with, are you s-off?

No. I was just thinking about doing that. I read the unrevoked forever site, and it seemed to indicate that there might be some kind of locking going on which is why the updates won't install. Is that the right thing to do?
I will follow those instructions and post again if there are difficulties.
Thanks for the response.
AE

Just curious but can't you just run the RUU?

android_enthusiast said:
No. I was just thinking about doing that. I read the unrevoked forever site, and it seemed to indicate that there might be some kind of locking going on which is why the updates won't install. Is that the right thing to do?
I will follow those instructions and post again if there are difficulties.
Thanks for the response.
AE
Click to expand...
Click to collapse
Therein lies your problem. You must be s-off in order to do what you're trying to do.
http://forum.xda-developers.com/showthread.php?t=774155

Related

Help with unlocking NAND

Okay, I know this is a total newb question, and I hope I won't get flamed for it.
I used Unrevoked3 in order to root my phone. I do have root access (Titanium Backup, Superuser Permission, Wi-fi tether all work) but my HBoot is still 79.0 The NAND is still locked and I figured out that I have to unlock it to install some custom ROMs, especially the CM nightlies which is what I want.
So I tried Toast's Rooting and Nand Unlocked Method, I tried Biles, I tried Simpleroot OTA (for about 7 hours and it drove me ****ing mad), and nothing seems to work so far. Every single PC36IMG I download from the forum threads, no matter what, the bootloader always gives me the 'Main Version is older!' fail message and refuses to load it.
Can anyone offer help? Step by step directions? Anything like that?
I've seen a lot of people with this issue, but I never saw the fix for it. What software version are you on now? 1.47? If so, if you don't care about losing everything, you might want to start over by running the stock RUU for either the original 1.32.651.1 or 1.32.651.6 ROMs.
http://forum.xda-developers.com/wiki/index.php?title=HTC_Evo_ROMs
Then you can start at the top and do it right. I flipped back and forth between toast's and TheBiles' tutorials, and I had no problem.
By the way, you are using the OTHER version of the PC36IMG.zip file for the 2nd part of the guides, right? There are two versions you need to use, you can't just re-use the first one when you need to do the second re-flash for full rooting. There is also an order when you're pushing those four files (including the recovery.img and the flash_image and whatever that other one is) because you have to set permissions, then run one, then upload another one, etc.
Let me know if you want a walkthrough, PM me or something.

[Q] 2.2 OTA update issues

Hi guys,
I have a Desire I bought unlocked on eBay. Though initially thinking it was factory unlocked, and having bought it under that pretense, I now think it's been unlocked by some other means. It doesn't appear to be rooted, having no superuser app but I'm not sure how else it could have been unlocked? If any one can shed some light here, that would be great.
I received the OTA update tonight, and after downloading and resetting it simply wouldn't get past 90% on the install before resetting itself. After about 15 minutes I switched it off and switched it on again, and it booted into my homescreen, with a "loading" alert and a rotating circle, no percentage.
Eventually that stopped, and it looked like everything was ok. I checked the version and it said I was running 2.2. Awesome, so I go about my business and realise I have no 3G or wireless connections. I check the settings and under WiFi it says "error", and I can't enable it. My APN is gone too. I can get that online, but it seems like there's an issue with the radio so I haven't bothered. It doesn't connect to the network anyway. It also resets occasionally, it seems when it has to load SenseUI but I can't confirm this.
What could it be? I'm not sure where the phone came from. It's a Black a8181 model with the Orange case branding, but the OS is unbranded. The locale is English (Singapore/Taiwan/a few others), though I thought the Black model was only in the UK. I'm in Australia, on vodafoneAU.
Is there anything I can do?
Cheers guys, I really hope I haven't (basically) bricked it.
Firstly, removing the SIM lock from the phone has nothing to do with rooting. Usually, you just stick in an "incorrect" SIM, and it will ask for an unlock code which you can buy online.
Given that the OTA update was a patch, it sounds to me like you have a partially patched ROM and this is causing your problems.
However, since it basically boots up and works to a fashion, it isn't bricked and chances are it is fairly easily recovered.
IMHO, you have two options.
1. Install a 2.1 RUU to downgrade your phone.
2. Root the phone using UnreEVOked and load a custom 2.2 ROM.
Both of these should be quite easily so long as your previous attempt to upgrade hasn't already updated HBOOT.
Turn you phone off and then power on again whilst holding down the volume down button - your phone should boot into HBOOT.
Look for the HBOOT version on the second line and post back what it says here.
Regards,
Dave
You've received a branded phone that has been debranded (you should have been told this) - you can't upgrade these without a goldcard. What's happened is part of the upgrade has worked, but other parts failed.
To recover you'll need a goldcard, which will be more difficult to make with the phone rebooting all the time.
teppic74 said:
To recover you'll need a goldcard, which will be more difficult to make with the phone rebooting all the time.
Click to expand...
Click to collapse
If the OP can get UnrEVOked running, and doesn't mind having a custom recovery image (good thing!), he/she shouldn't need a goldcard.
Regards,
Dave
foxmeister said:
If the OP can get UnrEVOked running, and doesn't mind having a custom recovery image (good thing!), he/she shouldn't need a goldcard.
Regards,
Dave
Click to expand...
Click to collapse
That's true, though it does mean going down the custom ROM route, which might not be wanted.
Thanks guys, that's really good info.
I'm not too concerned about running custom ROMs, I've been thinking about doing it for a while, just don't know enough about how to root and flash. There are some good guides here, I'm just a bit nervous about doing it. I also don't know what the best ROM would be. I'm really just after a factory standard Desire with Sense ROM, the most out of the box it could be.
I assume an RUU is like a rollback? In which case, what would I be rolling back to. I have no idea how it was debranded, so I don't know what ROM I'd need to roll back to.
As for the goldcard, what would that do? Is that rolling back, or fixing what I have now? It doesn't crash too often, I can probably baby it through.
Sorry for the questions guys, just want to know my options. I didn't think it was too badly bricked, but you never know. I bricked my XDA Mini II trying to flash a new ROM, so you can see my hesitation :/
An RUU is an official way to flash the phone with HTC's own software. That is how the phone was debranded in the first place, and you can do the same to get it back to normal. It does require a goldcard though, which is a minor software patch on the sdcard.
If you root and install a custom ROM (and update the radio) you'll have a working phone again, and you can make a goldcard in your own time.
If I go with an RUU, will OTA updates work? That's really the only thing I'd miss about a custom ROM, the convenience of OTA.
foxmeister said:
Look for the HBOOT version on the second line and post back what it says here.
Click to expand...
Click to collapse
Hboot - 0.80.0000
papalazarou said:
If I go with an RUU, will OTA updates work? That's really the only thing I'd miss about a custom ROM, the convenience of OTA.
Hboot - 0.80.0000
Click to expand...
Click to collapse
You'll get ota updates if you use an ruu. Just make sure you have your goldcard in when you apply them.
teppic74 said:
You'll get ota updates if you use an ruu. Just make sure you have your goldcard in when you apply them.
Click to expand...
Click to collapse
Cool, will the process in the link in your sig do the trick? And the goldcard, will I need to keep it in permanently, or only when updating? Trying to decide if I should use a dedicated card for it, or include it on the card I keep in there.
Thanks for the help, I'll run the RUU tomorrow morning.
I'm trying to run unrevoked to root and reflash it, but it get's to a point and fails, saying "failed to flash recovery image".
Any thoughts?
EDIT:
I've now created a goldcard and am trying the downgrade process in the link in your sig. I've followed all the instructions, but when I ran the downgrade util, after asking for my password, nothing happens.
papalazarou said:
I'm trying to run unrevoked to root and reflash it, but it get's to a point and fails, saying "failed to flash recovery image".
Any thoughts?
EDIT:
I've now created a goldcard and am trying the downgrade process in the link in your sig. I've followed all the instructions, but when I ran the downgrade util, after asking for my password, nothing happens.
Click to expand...
Click to collapse
Yeah, that's my fault for leaving a testing point in the Mac/Linux version of the utility. It was mentioned in the bugs section, but probably not made clear enough. It's fixed now.

[Q] Fail-pu on HBOOT 2.02

Just wanted to get this out there. I have been trying to root all night with no luck. Hoping others with same issue will come for an offer help. Free evo accessory for anyone that can get this solved for me.
You need to provide a few more details what you've done to try and achieve root. What method did you try? What are seeing on the screen at the various steps.
I used the long method listed Here. If you're using the .exe file in the other thread, its not as reliable.
I am having the sane issue. I have tried regaw's method, the manual method listed in the hboot S-off thread, and the automated method in the other hboot thread. Everything works except flashing pc36img.zip....it throws the error he mentioned when updating radio v2, plus it throws fail-ic when trying to update bootloader (it does not say "bootloader skipped" as indicated it should in the guide). From this point forward, it will not boot past white HTC splash w/o running ruu. You can even do the rest of the guide and get a custom recovery flashed (i have done both amon-ra, and clockwork). After running ruu, S-off sticks (meaning unrevoked worked, I suppose), but you obviously don't have root. If you try to flash a custom Rom, even just a rooted version of the ruu, it throws a symlink error (something like E:fail can't symlink bin/lsmod....can't remember exact syntax, I posted it in another thread though, I'll see if u can find it). I have tried doing this from custom recovery and from toast's pc-based recovery. Is there a way for me to pull a log of what is happening when the pc36img has its errors? That may be the only way for me to give you more info than I have.
funnyrocket said:
Just wanted to get this out there. I have been trying to root all night with no luck. Hoping others with same issue will come for an offer help. Free evo accessory for anyone that can get this solved for me.
Click to expand...
Click to collapse
Look at this guys thread and also ask them to move your thread to the right forum so you can get the proper views and help
http://forum.xda-developers.com/showthread.php?t=831915
i followed the manual method, it failed with the radio pu, i completed the method, my phone would not boot it was stuck at the "htc evo" screen. So after some research I found the correct file to make my phone boot, The manual steps worked and i rotted my phone but i am unable to put a custom rom on
dl this file rename it pc36img and push it to you phone and reboot in the hboot and let it install it should pass you will have root access and clockworks custom recovery but until someone fixes the roms or gives a answer they wont work they will fail but you will have a phone and root admin.
http://forum.xda-developers.com/showthread.php?t=791019
flipper12 said:
You need to provide a few more details what you've done to try and achieve root. What method did you try? What are seeing on the screen at the various steps.
Click to expand...
Click to collapse
I used Method 3 from this zikronix's [TOOL][GUIDE] HBoot 2.02 S-OFF thread. Everything works great until I have to flash PC36IMG. It starts but gives the Radio-V2 Fail-PU and Bootloader-Fail-IC. The screen shows updated failed. Upon restart I'm at the red triangle boot screen. Can't do anything else from there.
kc_sheets said:
i followed the manual method, it failed with the radio pu, i completed the method, my phone would not boot it was stuck at the "htc evo" screen. So after some research I found the correct file to make my phone boot, The manual steps worked and i rotted my phone but i am unable to put a custom rom on
dl this file rename it pc36img and push it to you phone and reboot in the hboot and let it install it should pass you will have root access and clockworks custom recovery but until someone fixes the roms or gives a answer they wont work they will fail but you will have a phone and root admin.
I don't see what this will do for me since I don't have S-Off status yet. I can't get that far. Plus, this isn't a comeplete root. I have another Evo here that has the exact same specs, right down to Hardware 003 and I just did the Method 3 root and it went through with flying colors. So...
Click to expand...
Click to collapse
I think it is the bad blocks issue popping up again. I read about it in toast's root thread, I believe. If I am right, toast figured out a fix before. We may have to find a way to use his fix again. It was for a different bootloader, though. Might not work straight out of the box. I'm no dev, but this seems to me to be what is happening.
tejasrichard, i didnt know you got an Evo.
Come see us in #HTC-EVO on irc.freenode.net
Alot of devs hang out in irc so you guys might be able to get help there.
Use clockwork.
For some reason, amon ra doesn't work right away. You'll get fail-pu with it.
OtisFeelgood said:
tejasrichard, i didnt know you got an Evo.
Come see us in #HTC-EVO on irc.freenode.net
Alot of devs hang out in irc so you guys might be able to get help there.
Click to expand...
Click to collapse
Sup Otis! Yeah, I finally got my upgrade, lol! I'm a little late to the party, but better late than never, right? I'll stop by tomorrow and say hi (promised the missus some quality time tonight). I've got a few more things I want to try, but I'm betting whatever toast did b4 to get around the bad blocks will work again. Need to pm him and see what he thinks.

[Q] Cant update from 2.1 to 2.2 htc incredible

Hello fellow forum members;
I have done a lot of searching on the forums and still cannot find clear steps as to going about upgrading my DINC from 2.1-update1 with baseband 1.00.03.04.06 to a 2.2 working rom. Most of the time, i'll download the zip and rename it 'update' but it will fail and abort.
Initially, I rooted, then followed the walkthrough video to UNroot. Now, ive been stuck on 2.1-update1 for days and my phone will not update to 2.2 OTA and im getting extremley frustrated. THis firmware is no good whatsoever. Can anyone help me in getting the CORRECT, WORKING zip package to load into recovery?? I'll paypal you cash if you get me up and running, without quesiton. Im desperate.
Thank you in advance!
If you are still unrooted with stock recovery, then follow the instructions at http://www.droid-life.com/2010/08/31/manual-update-droid-incredible-to-android-2-2/
Be sure that when you rename your update.zip that it is in lowercase and that it's not inadvertently named update.zip.zip. Also, make sure that your sd card is formatted to fat32 rather than fat. That should put you where you need to be.
try dialing *#*#2432546#*#* and seeing if that updates it. should force a check for updates if they've been pushed by the carrier at all. works better than the check software updates in the settings.
Najaboy: Will try that right now, thank you for your replay man. My SD card is already in Fat32, so i'll dump it at the root and give it a shot.
Baram: i tried that, getting a 'success' message, yet the firmware still stayed at 2.1-update1
I will report back in a few minutes after folowing Najaboy's request.
Thanks again, guys.
Ok, got a 'Status 7' Error upon running the zip. Both downloaded files return a Status 7 error. I"ve looked up some help regarding this but the ones i've come across are not very clear, and sometimes the answer could be like...20 pages back from the first post due to down links and such.
Instantly regretting my root attempt.
Any ideas?
Check your current software build number. It should be 1.22.605.2 in order for the update to work.
My software number is infact 1.22.605.0
At this point, I'd probably just re-root and get S-OFF. After that, follow the tutorials for upgrading your HBOOT to .92 and radio to 2.15.00.7.28 via PB31IMG.zips. After that, you'll be able to use any of the 2.2 ROMs including a stock one.
It's a bit more involved and carries some risk if you don't follow the proper steps, but is the same upgrade path that I used.
The upgrade.zip path that we tried for you isn't going to work since your phone doesn't have the May OTA. I've done some searching and can't seem to find it available online anywhere and some members have indicated that VZW is no longer able to push it- instead offering certified like new replacement that have it.
Have you tried an RUU? My suggestion would be to go here http://forum.xda-developers.com/showthread.php?t=786436 and try the "Part 2: 2.2 stock using OTA RUU"
Basically all you have to do is download this http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
Make sure your SD card is formatted as FAT32.
Put the PB31IMG-3.21.605.1_RUU.zip to your SDCard, rename it to PB31IMG.zip
Boot into HBOOT (PWR + VOL Down) wait a bit and it will ask you if you want to update. (VOL + UP) It will then update to the stock 2.2, with the 2.15.00.07.28 radio.
Also DO NOT PULL THE BATTERY! And make sure you have a good charge.
Then you can re-root using the latest UnrEVOked, it does the S-OFF for you as well.

[q] help! Please! (and yes i searched)

I need to bring my phone back to sprint I tried all UNROOT methods but my USB is broke and when I try to USE the PC36IMG.zip I get an error saying something like (update is older ect..) so I got the idea that if I flash a old rom before the updates and just update my phone it will unroot me but the problem I cant find a flashable rom thats old since we moved on so much since the EVO came out???
I just had to do this two days ago. You need an updated image file, it's posted in the unrooting thread in this forum. I'm on my cell so it'll take me a while to post a link. Give me a minute.
forum.xda-developers.com/showthread.php?t=780141
There's a copy of the updated file in that thread.
did you find this when you searched?
http://forum.xda-developers.com/showthread.php?t=695878
They only look for the superuser application. Flash a stock rooted rom. Remove the superuser app and you will be good to go.
Sent from my EVO using Tapatalk
DomSim said:
did you find this when you searched?
http://forum.xda-developers.com/showthread.php?t=695878
Click to expand...
Click to collapse
Your so helpful!
Sent from my EVO using Tapatalk
Unless they see his s-off in hboot.
They know to check the bootloader. Just install one of the official ruu to unroot. Simple as that. I've done it.
Official RUU
Just flash an official ruu and you will be good to go. You can find them all over the place in here.
3.70 (latest RUU)
Below is a link to the very latest RUU possible so that you're phone can be brought back to stock status without root. I would recommend flashing the S-On tool also which I'll post as the second link too. The first link is to the RUU. Good luck
Official RUU (will unroot your phone/rom)
http://forum.xda-developers.com/showthread.php?t=874091&highlight=ruus
The Unrevoked S-On Tool:
http://downloads.unrevoked.com/forever/current/unrevoked-forever-son.zip
EDIT: Also, I was thinking, if the above won't work due to your USB issues, maybe you could flash another rom, a sense based rom, like from Flipz or someone, and then run the "system update" program from the phone and maybe it'll update you to the latest RUU using the OTA Update program. That may solve your issues for getting the phone back to stock status without SU app and without root. Then, if that works, I would reboot the phone in to the bootloader and check to see if it says S-off or S-on. If it says S-on, you're fine and ready to go to sprint. If it says S-off, download and run the unrevoked S-on tool I posted above. Hopefully you won't need USB for it to run properly, but hey, you never know. Either way, if it does, there's got to be a way to use a S-on tool out there that doesn't need USB access. Hope this info helps you out in any way possible
EDIT #2: Read the stuff in this post to help with things if the above won't work.
http://forum.xda-developers.com/showthread.php?t=780141&highlight=ruus
When it says to connect USB and put the files on the SD Card, just use a card reader via a laptop or something to put the files on the SD Card and continue on.
I have taken my phone to sprint service centers 3 times. 2 speaker replacements, 2 screen replacements, a camera lens replacement (combined with a screen replacement, and they replaced the whole front of the phone - no more dents all around the shiny black bezel).
I always insisted they not replace the phone, as I wanna keep my 0002 HW. My phone was root with custom rom, but with a ''back to stock" theme flashed on it (thanks Virus)
My bootscreen is black (not white) with white evo 4g text, so, as soon as they turn my phone on it's obvious it's custom.
I know this isn't as helpful as previous posts, I'm just saying worst-case-scenario flash a stock theme and you'll probably be fine. I've had more than one tech tell me 'as long as you try to make it look stock, make the effort, that's good enough'.
Especially given that it's a hardware related issue, rather than a SW issue - I mean, they wont blame root access for your USB port not working.
Good luck, hope you get it sorted either way.
Sent from my PC36100 using XDA Premium App
Thread moved to Q&A.
GENEius said:
forum.xda-developers.com/showthread.php?t=780141
There's a copy of the updated file in that thread.
Click to expand...
Click to collapse
I tried that first and I can not get it to work, so I was looking for a older rom to flash then update it but cant find a old rom in a zip thats flashable!!
corelle said:
I tried that first and I can not get it to work, so I was looking for a older rom to flash then update it but cant find a old rom in a zip thats flashable!!
Click to expand...
Click to collapse
How old of a ROM are you looking for? There are plenty of 3.30 Software roms. Myn's RLS4 is 3.30 software, RLS3 is 3.29, etc. http://forum.xda-developers.com/showthread.php?p=8341836 That's a link to Myn's thread. Look in post #3, all of his older releases are linked there. Also, if you look in Myn's Signature, there's a link to OTA Supersonic 3.29, stock, rooted base rom.
With all that said, I don't think that will remedy you're 'main version older' problem. I believe it checks your hboot version, or radio versions or something. Not the actual software version. I could be wrong, but I believe that's the case. I would try a couple of the different PC36IMG's in this thread here http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu. It has all of the recent versions. If thew newest PC36IMG doesn't work, try the next older one (3.30) etc. One of them is bound to work for you. Good luck.
Some people have a 2nd Gmail account that isn't tied to any root apps incase the techs at sprint get nosey and look where they shouldn't be....
.........at 8 am today someone poisons the coffee....do not drink the coffee. More instructions will follow.
Cordially,
Future Dwight
may be late to the party, but check out some of these theres a **** load of old ROM's lol...
http://forum.ppcgeeks.com/cdma-htc-...m-database-163-2-new-roms-kernal-updates.html
http://forum.ppcgeeks.com/cdma-htc-...m-database-163-2-new-roms-kernal-updates.html
...bookmark it
When I did unroot, I restored my nandroid from before I installed ota 3.70, then unistall superuser (won't go away if you do a wipe), once your good to go, then use ra recovery to flash the official 3.70 ota, don't reboot once that completes, then flash s-on, then reboot you phone. I would recomend pulling ur sd card before taking it in, and doing a data wipe just to make sure all signs of root are gone
Sent from my Evo using the XDA app
OK so it looks like I keep getting that error code was because the files i was using was all corrupted I used (md5 checker) and it answered that for me...so I need a uncorrupted PG36IMG file!!!!
corelle said:
OK so it looks like I keep getting that error code was because the files i was using was all corrupted I used (md5 checker) and it answered that for me...so I need a uncorrupted PG36IMG file!!!!
Click to expand...
Click to collapse
Looking for an RUU?
corelle said:
OK so it looks like I keep getting that error code was because the files i was using was all corrupted I used (md5 checker) and it answered that for me...so I need a uncorrupted PG36IMG file!!!!
Click to expand...
Click to collapse
Where did you try downloading from? I've never got a corrupted one from the link I posted above. Did you try redownloading? Do you have a good internet connection?

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