[Q] How can I FULLY Wipe my phone? - Droid Incredible Q&A, Help & Troubleshooting

I have been running a variety of ROMS for a few months now without issue. Each time, I wipe data, then cache, and then sometimes dalvik.
I fear there is still some data SOMEWHERE causing me the following problem:
For the past two weeks, I cannot change my keyboard on any ROM. I press and hold on the input field, select change input, and then choose a different keyboard (I usually have android, htc's, and swype), but no matter what I choose it stays on the one that was before. The only way I've been able to get off of the android keyboard is by uninstalling it from the ROM.
Is there something I am missing.. OR something I can do to wipe what ever data is causing this bug?

TylerD004 said:
I have been running a variety of ROMS for a few months now without issue. Each time, I wipe data, then cache, and then sometimes dalvik.
I fear there is still some data SOMEWHERE causing me the following problem:
For the past two weeks, I cannot change my keyboard on any ROM. I press and hold on the input field, select change input, and then choose a different keyboard (I usually have android, htc's, and swype), but no matter what I choose it stays on the one that was before. The only way I've been able to get off of the android keyboard is by uninstalling it from the ROM.
Is there something I am missing.. OR something I can do to wipe what ever data is causing this bug?
Click to expand...
Click to collapse
I had the same problem with swype and how I fixed that was to go to manage applications and killed touch input. Went to compose a text message and long press (as if your going to paste) and changed the input method. I only had just got that problem when changing to Uncommon Sence 1.1 so i dont know if that would help your and your ROM.

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[Q] CM 7.1 -- Google Apps crash and/or not working

A few months ago, using ROM manager, I upgraded my ROM from Revolution to cyanogenmod 6. I then updated frequently, following all of the nightlies with great success. I jumped onto CM7 when it came out and it worked. When I tried to update past the first release candidate, however, I noticed my stock Browser, Gmail, Maps, Google Documents, and Google Reader now crash. I even cleared all caches and data upon updating.
BROWSER and MAPS problem description: Both programs begin to open up and refresh themselves and then almost immediately disappear--sending me back to the home screen of my phone.
GMAIL and DOCs let me see myheaders, but when I click on one, it starts to open, blinks and attempts to refresh a few times, then sends me back to the list of message headers (gmail) while Docs sends me to the phone home screen.
Again, I am not getting force close messages. I have tried using ROM manager to fix permissions w/ restart to no avail. I tried redownloading Google Apps from ROM manager for 2.3.4, reflashed the Gapps, still no go.
I am completely baffled. Does anyone know what is causing the problem?
Tried a complete wipe? As in wipe data/factory reset, format boot and system?
PonsAsinorem said:
Tried a complete wipe? As in wipe data/factory reset, format boot and system?
Click to expand...
Click to collapse
Thank you so much for your reply. I'm sweating over here.
I just wiped data/factory reset, format boot and format system, reinstalled ROM w/ Gapps from ROM Manager, fixed permissions.
(1) The stock Browser still closes itself w/o opening any pages (no force close message). Just has Google's web address in the bar at the top, looks like its going to open it and POOF. Gone. No force close.
(2) Maps - Opens, zooms in on my location, looks good and then POOF. Gone. No force close.
(3) Gmail - Shows me headers, seems stable, click on header, looks like it's opening, white screen swipes in, sends me back to headers.
Basically, not much changed after the wipes.
ADDITIONAL INFORMATION: I am using an Seiko(sp?) extended battery. Could this be a factor?
If you are using cm7.x.x, make sure you are installing the correct gapps. make sur you are installing the gb-gapps for cm7. Hopefully that wil work for you.
trickster2369 said:
If you are using cm7.x.x, make sure you are installing the correct gapps. make sur you are installing the gb-gapps for cm7. Hopefully that wil work for you.
Click to expand...
Click to collapse
I downloaded the newest gapps in Rom Manager and applied. Same issues.
Just to be sure, this is what I consider a full wipe:
In recovery:
Wipe data/factory reset
Wipe cache
Under Mounts and storage:
Format boot
Format system
Format cache
Format data
Under advanced:
Wipe dalvick
Back to recovery:
Install rom/gapps
Use cwm 3.0.0.7 for amoled
Use cwm 3.0.0.8 for slcd
Do all of this from recovery, not through rom manager.
That was some seriously detailed instructions. Wow - much appreciated. Followed to the detail in case I missed something that I didn't wipe. *FINGERS CROSSED*
Argh. When I booted, punched in my Google account, the Market installer came up, checked all, ended up in endless Market white-screen loop. Let it sit for quite a while, the beast never stopped, restarted. Got to the home screen and tried opening the browser... still not working.
Between this and last message, I restored my old 7.0 ROM and like I thought, it was still working. *MIND BLOWN*
Not sure what else to try at this point. I've never had a problem installing gapps on cm7. If I think of something more, I'll certainly repost.
Sent from my Optimized Shift using XDA App
trickster2369 said:
Not sure what else to try at this point. I've never had a problem installing gapps on cm7. If I think of something more, I'll certainly repost.
Sent from my Optimized Shift using XDA App
Click to expand...
Click to collapse
Thanks again for your time and advice. I just hope someone else sees this and has more suggestions now. Take care.

[Q] Help troubleshooting Google Play freeze after app install

I'd been using FF18 for quite a while without incident, but after upgrading to FI27 (not OTA, via the one-click method), Google Play is hanging the system immediately after successfully downloading and installing any given app. It puts me on the usual page allowing me to open the app, I press open, and wham, the system freezes until it reboots automatically about a minute later. The app that I installed then runs fine.
(In testing this several times, I should mention that one time I actually was able to open an app I just installed, but it hung about 10 seconds in, and the system rebooted as usual. It ran fine after that.)
I've searched around a bit for this and see that I'm hardly the first to encounter this issue. Sometimes it occurs when no recent update has been performed at all. Unfortunately, I haven't really found a solution yet. The best I've seen is to delete the data for Google Play and Download manager, and rebooting, which I've done to no effect. I've also tried uninstalling Google Play, but I think in this case that just leaves me with the same version that I had, the one that came with FI27 (in any case, that didn't help either).
How does one go about troubleshooting this type of problem? I suppose wiping out the phone and starting over would fix it, but I was hoping for more of a surgical rather than nuclear approach. After all, on a PC, you don't reformat when you have a problem with a program.
Have you tried wiping the data for google services framework?
sent from MY BAD A$$ ET4G
patrao_n said:
Have you tried wiping the data for google services framework?
Click to expand...
Click to collapse
I hadn't, but I did just now (there was just over 4MB there), along with a reboot following, and unfortunately it didn't help. Maybe Google Play services too, or something else?
Try deleting data for anything that says google play.
sent from MY BAD A$$ ET4G
You stated you upgraded so I'm assuming you didn't do a fresh install. Even if you did do a fresh install, restoring data & apps from an older version could cause problems. You should try a fresh load and work your way back from there.
Edit: Saw you did the one-click. Still think you should try a full wipe and try it again with a fresh load to see how it goes.
patrao_n said:
Try deleting data for anything that says google play.
Click to expand...
Click to collapse
I've now done that (though one or two had no data), along with the framework one you mentioned earlier, followed by a reboot, but it still happens. Arghh!
tdunham said:
You stated you upgraded so I'm assuming you didn't do a fresh install. Even if you did do a fresh install, restoring data & apps from an older version could cause problems. You should try a fresh load and work your way back from there.
Edit: Saw you did the one-click. Still think you should try a full wipe and try it again with a fresh load to see how it goes.
Click to expand...
Click to collapse
Yes, I chose the nodata FI27, since it said that it was good for same-version or upgrades (in this case, ICS to ICS), but I will choose the nuke-from-space one if there's no way out of this, though wouldn't just resetting to factory defaults at this point do the same thing?
It's a little bit disturbing that an issue with one app, albeit an important (though not essential) one, can require wiping the phone. If this were to come up again for some reason, maybe just one day out of the blue and not related to putting on a new ROM, it would be nice to know a way out.
Perhaps I can grab a log from somewhere with ADB?
rseiler said:
I've now done that (though one or two had no data), along with the framework one you mentioned earlier, followed by a reboot, but it still happens. Arghh!
Yes, I chose the nodata FI27, since it said that it was good for same-version or upgrades (in this case, ICS to ICS), but I will choose the nuke-from-space one if there's no way out of this, though wouldn't just resetting to factory defaults at this point do the same thing?
It's a little bit disturbing that an issue with one app, albeit an important (though not essential) one, can require wiping the phone. If this were to come up again for some reason, maybe just one day out of the blue and not related to putting on a new ROM, it would be nice to know a way out.
Perhaps I can grab a log from somewhere with ADB?
Click to expand...
Click to collapse
If you have a custom kernel with recovery make a backup. Or get one and do it and then do a full wipe and fresh load. That is the only way you'll know for sure.
Yes, I will, but I thought I'd live with it a while to see what I could learn.
I've found that opening the newly-installed app is not the issue: simply installing a new app is. If I wait on the "Open" screen right after an install, and do nothing, within a minute the system will freeze and reboot.
Interestingly, updating apps does not trigger the problem, as numerous apps have updated this week, even one that Google Play wanted me to approve manually. Go figure.
Anyway, I have a logcat of an example in case anyone is interested. In this case, I initiated an install at 15:26, which is when the log begins. It ends shortly after the reboot.
http://tny.cz/0b86937c

Phone Freezes When Mass Texting. Please Help If Possible

When I try to mass text more than two contacts my phone freezes, I would select contacts that I want to message and then try to type my message the screen goes black, but the notification bar remains. Can't do anything so I have to just hold down the power button to restart phone. Tried typing message first and then select my contacts, but I still get the same problem. This doesn't happen when texting one or two people. Did a factory reset but the problem still persist. What could possibly be the problem and is there a fix? Any help would be appreciated.
P.S. I'm rooted and using stock Touchwiz with CWM recovery.
Clear cache for the messages app and try again. Is this a recurring problem or has it come up only recently?
CNexus said:
Clear cache for the messages app and try again. Is this a recurring problem or has it come up only recently?
Click to expand...
Click to collapse
I have never been able to mass text, so it's a recurring problem. How would I go about to clearing my cache for my message app, I'm using the stock app. Sorry, I don't know much about this, I'm new to rooting and smartphones in general.
neo_noir said:
I have never been able to mass text, so it's a recurring problem. How would I go about to clearing my cache for my message app, I'm using the stock app. Sorry, I don't know much about this, I'm new to rooting and smartphones in general.
Click to expand...
Click to collapse
Huh. You couldnt do this even on stock (unrooted)? Because if the unrooted stock base has this issue, then all custom stock roms will too...you can try making a nandroid and flashing another custom stock rom, it may just be an issue with what you're on
And no problem, everyone was new to this at one point
To clear an apps cache, you go to Settings > Applications > All apps tab, select the app you want, then wait for the app info page to load and tap the "Clear cache" button
CNexus said:
Huh. You couldnt do this even on stock (unrooted)? Because if the unrooted stock base has this issue, then all custom stock roms will too...you can try making a nandroid and flashing another custom stock rom, it may just be an issue with what you're on
And no problem, everyone was new to this at one point
To clear an apps cache, you go to Settings > Applications > All apps tab, select the app you want, then wait for the app info page to load and tap the "Clear cache" button
Click to expand...
Click to collapse
Thanks, went to clear my cache, there wasn't anything to clear. I think I couldn't do this even on unrooted stock, I don't really remember. I've already made a backup before doing the factory reset, which I've now restored and currently using. I'll probably try to flash another rom to see if the problem exist on them as well.

[Q] How to Log What Apps Run and Startup

Lately my phone has been locking up at boot then rebooting. The exact symptoms as far as I can tell is the phone boots like normal but something that's running in the background causes the phone to freeze if I start using it too soon (to say check mail, surf the web, start google music etc). The screen freezes then after about a minute or so the phone reboots.
I'm sure there's some way to get a log of what's running at startup and ideally identify which app is causing the lockup. You anybody have any ideas?
gavinKingsley said:
Lately my phone has been locking up at boot then rebooting. The exact symptoms as far as I can tell is the phone boots like normal but something that's running in the background causes the phone to freeze if I start using it too soon (to say check mail, surf the web, start google music etc). The screen freezes then after about a minute or so the phone reboots.
I'm sure there's some way to get a log of what's running at startup and ideally identify which app is causing the lockup. You anybody have any ideas?
Click to expand...
Click to collapse
Have you tried any of the following:
Clearing Cache and Dalvik Cache (in a custom recovery)
Fixing permissions (in a custom recovery)
If neither of the two above work, try clearing data with a factory reset (again, in a custom recovery).
Tried as you suggested and it didn’t make a difference.
On the subject what does 'fixing permissions' do? How would that help?
As for the factory reset, that's my last resort if I can't find some way to log what apps are running at boot.
Sent from my SPH-L710 using Tapatalk 2
gavinKingsley said:
Tried as you suggested and it didn’t make a difference.
On the subject what does 'fixing permissions' do? How would that help?
As for the factory reset, that's my last resort if I can't find some way to log what apps are running at boot.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Well, Rom Toolbox Pro has the "Auto Start Manager" which allows you to analyze which apps run at boot and to disable the items which might cause lag. It looks a lot different than the Windows msc.exe menu and I honestly don't know anything about how this works and it seems that a lot of them are widget-related (which makes sense).
Fixing Permissions in Recovery basically takes the apks in /system and gives them read/write access. This is needed for system apps to run correctly. It typically isn't useful unless you're pushing apps to become system apps, then it helps to fix permissions. I was a bit doubtful that it'd help in your case, but I know that is some system apps are force-closing, fixing permissions can help.

[Q] Home button not working on 5.0.2

On a 2013 LTE Nexus 7 with the latest 5.0.2 installed, my home button doesn't work. The back and recent apps buttons work fine, but the home button doesn't do anything. Like the rest of the buttons, it responds to touch with an animation, but it doesn't take me home, ever, and it also doesn't launch Google Search on hold. I've read in other posts that there should be a "Home" menu option in Settings under the Device section, but I don't have that either. Another oddity, quick settings pulldown from the status bar isn't working. I can pull down the notification tray, but cannot pull down the quick settings above it.
Doing some tinkering of my own, I can tell you the following:
Wiping the data partition resolves the problem, but I'm trying to keep my user accounts, home screens, apps intact, hence my continued search for solution
Using a different launcher (Google Now Launcher via Play Store), the home button works fine but I'd rather use the default system Launcher
Reflashing the factory system image doesn't resolve the problem
There are no force close error messages
Clearing data/cache for the Launcher app doesn't resolve the problem
Clearing all cached data (through the storage menu option within settings, for each user) also doesn't resolve the problem
I have been tinkering (root, multirom, etc) but right now I'm on a fresh, unrooted factory system image, but with my "dirty" data partition (I'm trying to keep my user accounts, home screens, apps intact)
Any ideas of what might be upsetting the Launcher app? Next steps?
Same here.
I haven't tried your entire list, but I've done a few of them. Oddly, when i hit "recent apps", i can then hit "home" and it works. But that's the only time. And my notifications seem to be dead, as well as quick settings...
Background: I'm all stock. I got a system update notice for 5.1.1, which i was pretty sure i already had. So while checking my current OS version, I ended up verifying that i was up to date already. Shortly thereafter, the home button stopped responding and the tablet froze up. I can't remember if it rebooted by itself or if i had to long press the home button to get it to turn off. But when it came back on, it's like everything went factory reset (all the homescreens returned to factory), but all my apps are still there in the app drawer, but they all act as if i just installed them. I have to go into them and re-login to all of them and change all their settings to how i like them. And the homescreens will need to be redone. And the "home" button and notifications still don't work. Tried Nova, but that doesn't fix any of the issues for me. I may try the Google Now Launcher next.
It looks like ahoyboyhoy has tried flashing factory image and it doesn't help, so i'm not going to factory reset if I'll be stuck in the same situation in the end.
To follow up on *my* experience with this problem, I ended up having to format the data partition, so basically a full factory reset. After that, everything was back to normal and I restored apps from a backup.
Backup question
ahoyboyhoy said:
To follow up on *my* experience with this problem, I ended up having to format the data partition, so basically a full factory reset. After that, everything was back to normal and I restored apps from a backup.
Click to expand...
Click to collapse
Thanks for the update! Were you stock? If so, what was the best way you found to do a backup/restore of apps? Did it handle app data? I tried using Helium a few years ago on an HTC device, but I ran into problems that couldn't be overcome. Does Android's built-in backup option work well? I never have had good app data recovery with the buil-in option...
pokeycd said:
Thanks for the update! Were you stock? If so, what was the best way you found to do a backup/restore of apps? Did it handle app data? I tried using Helium a few years ago on an HTC device, but I ran into problems that couldn't be overcome. Does Android's built-in backup option work well? I never have had good app data recovery with the buil-in option...
Click to expand...
Click to collapse
I was stock rooted and I think I used My Backup Pro. Not sure if you need a paid version or root access to backup app data, but I was able to back up apks+data and although it wasn't as seamless as a TWRP backup, it was better than doing things manually.

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