[Q] XAndroid - Incoming calls not working? - Touch Pro2, Tilt 2 Windows Mobile General

I just installed the XAndroid on the TP2 storage card, and though most of the good stuff works, I am unable to receive incoming calls. How come? Any ideas? Outgoing calls works perfectly. Please help.

rohitgopi said:
I just installed the XAndroid on the TP2 storage card, and though most of the good stuff works, I am unable to receive incoming calls. How come? Any ideas? Outgoing calls works perfectly. Please help.
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Click to collapse
try rebooting, and did you search this cuz im pretty sure that others have had this problem too
also double check cdma vs gsm

I have this same problem. I can get calls, but they can't hear me.
Sent from my MSM using XDA App

yeah I rebooted several times, but still no luck. Yes, I carefully went through numerous posts, but still no luck. Thanks for the quick response. Any additional advice, let me know.

wesley83 said:
I have this same problem. I can get calls, but they can't hear me.
Sent from my MSM using XDA App
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Click to collapse
in order for your mic to work in calls you have to push vol up or vol down once in-call, i know its a pain in the ass but its what we got right now
that is commonly talked about in the main sticky thread

Known issue. Several fixes are listed. Some say messing with volume makes it work, others say flipping speakerphone on/off fixes it. Let us know.
Either way, the call voicemail in WinMo while booting Android trick always fixes this. We're working on something more permanent, but this only seems to affect GSM devices for whatever reason.

rohitgopi said:
yeah I rebooted several times, but still no luck. Yes, I carefully went through numerous posts, but still no luck. Thanks for the quick response. Any additional advice, let me know.
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Click to collapse
you may have to delete your data.img and start over
and did you format your sd card before putting android on it? i havent heard of this problem specifically but i know that a used sd card has caused problems

thanks guys. I will perform the formatting and then give it a shot. Let's see

any luck with reformating the card? i get the same problem. I can make calls, i get email, people can text me, but when people call me it goes straight to voicemail. i dont think this is the same problem others are talking about with the mic or speakers working during incoming calls. i cant find answers to our problem.

I had this problem two days ago. Deleting data.img worked for me. If you do that, just make sure to back up anything you don't want to lose before you do so.

Shmegmaking said:
any luck with reformating the card? i get the same problem. I can make calls, i get email, people can text me, but when people call me it goes straight to voicemail. i dont think this is the same problem others are talking about with the mic or speakers working during incoming calls. i cant find answers to our problem.
Click to expand...
Click to collapse
there are different issues with it now as opposed to back then though generally each case has a different fix

I have the same issue. I can call, texting, and internet all work just fine. I do not receive calls. When someone calls me, it rings on their end and just goes to voicemail. My phone's, sleep indicator goes from green to orange, but no ring.
I have done a clean install, formatted sd, even did a clean install of windows mobile. It used to work fine with the older kernel, pre-10/30. Went back to them but still having the issue.

this is simple enough, our android port isnt 100% it wont be for a while, and calling wont be right for a while either, the easiest thing to do is to just avoid calls in android
when we can flash android to our phone through an nbh, that is when there will be no problems with calls

Try this:
I have had this receive calls bug myself. It is back and forth between kernel changes. I have had it when it seemed no one had this problem. Alls I can say is try this:
1. Reformat sd card using HP format tool, which can easily be found on google or searching this forum.
2. Use the rar from the website instead of the install cab. Extract it's contents to your sd card, then delete your data.img file. Use the kernel from 11/03 from the following site, http://glemsom.users.anapnea.net/android2/htc-msm-linux/
3. Now boot up XDAndroid for your 1st time. It will make a new data.img file for you. This 1st boot take about 5 minutes since it is making a new data.img file for you. Once it boots, call a friend and tell them to call you right back. You might even wanna try this in WinMo once 1st just to assure that Droid is getting everything it needs to set itself up.
Once you do this you should be golden. I have tried all kinds of stuff, but this is what worked for me. If it still doesn't fix the prob try the newest kernel from 11/11. I haven't tried it, but it may or may not work for you. Give it a shot. The whole process shouldn't take more than 20 min or so, assuming you don't have to copy a bunch of stuff from your sd card before you flash it.
Good luck, post if this fixes your problem.

noodles21o2 said:
you may have to delete your data.img and start over
and did you format your sd card before putting android on it? i havent heard of this problem specifically but i know that a used sd card has caused problems
Click to expand...
Click to collapse
I deleted it, (lost all my installed apps), and it's keepeing on freezing...
Any other idea?

Could you try new frx07?

Related

Problem with CRC r13.0 ROM - no voice transmission!

Hi all - from some reason, after a non consistent time, any phone calls I make do not transfer my voice - it'd dial the number, the recipient will answer but hears nothing. A reboot may not fix it - but a few will eventually. Calls I am receiving are perfectly fine.
Any ideas?
hi, post this on CRC's thread or do a search there (no need to create another thread)
dodgy microphone crc 13 rom fix
Hey i had the same problem and found it hard to find a fix, so i installed resco audio recorder and set it to record phone calls, now the microphone kicks in every time! its a dodgy work round but it works well if your desperate. tho its worth opening and closing the audio recorder occasionally to reclaim program memory, and deleting the files through the program only sends them to the recycle bin if u use resco explorer, so delete through that. sorry if this is the wrong spot to reply, but i've been at work all night and want to get this info out! good luck and thanks to all
Uninstall SRS WOW HD
I had this problem when I first used CRC's ROM. I don't think it's the CRC's issue to fix, per se, but I determined it was the SRS WOW HD app under System in his Device Update that was the offender. Once I removed that, my phone's mike started working again. Never investigated the app to see if anyone else reported a problem. I just figured I didn't need it so badly as to lose my ability to talk on the phone (and let people know I was actually able to hear them).
grimlor said:
I had this problem when I first used CRC's ROM. I don't think it's the CRC's issue to fix, per se, but I determined it was the SRS WOW HD app under System in his Device Update that was the offender. Once I removed that, my phone's mike started working again. Never investigated the app to see if anyone else reported a problem. I just figured I didn't need it so badly as to lose my ability to talk on the phone (and let people know I was actually able to hear them).
Click to expand...
Click to collapse
Yes, most of the time when people have issues with there sound, its SRS WOW or its a hardware issue.
Please post in the approrpiate thread.
Thread closed.

PLEASE, for the love of God... stop tormenting me WM!

Why does this phone have to be soft reset so often...
Why does it eventually lag and hang up all the time randomly? I tried so many different roms and they just all result to the same problems after a few weeks use.
Is there no way to make this phone reliable???
I am ranting because I missed my job opportunity with a really big company because my phone froze when they called me and didn't receive my voicemails till days later for what ever reason....
This was the one and only time I really didn't want my phone to hang up, and it had to happen when the company CEO decided to call me back, but since my phone was stupid I wasn't able to respond to the offer in time (2 days later)...
Please... I'm tired of these Windows Mobile Problems...
Dang, that was a bad break. srry that happened to You. dayuum..i know u was pissed. so did it freeze up on u with the stock rom or some custom one u flashed to it? i never had my stock rom freeze up on me. Only when i was constantly trying new apps and downloads or drivers, it tried to act funny. Id reapply for that position and if u get to the point of call back again, take it and try to explain what happened the first time. All isnt lost, just keep your head up and keep trying.
demandarin said:
i never had my stock rom freeze up on me. Only when i was constantly trying new apps and downloads or drivers, it tried to act funny.
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Click to collapse
Me too. Anyway, wish you luck if you decide to call back CEO and explain whats happened.
SlimJ87D you got pm
Sue Microsoft for selling you software that's not fit for purpose. It could turn into a class action because I'd say that statement could well be true about lots of software they sell.
Having used the TP2 for half a year, I have had none of the problems you mention.
mhurg said:
Having used the TP2 for half a year, I have had none of the problems you mention.
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Click to collapse
I have been using WM for almost 4 years and everything SlimJ87D mentions makes total sense to me
i've been using WM since 2003 (7years exactly this august) and i cant remember the last time my device has hung up on me where calls/msgs didn't come in.
Also i'm what you'd call a power user, multiple apps open at the same time and doing 3 things at once.
The majority of lock-ups are from low ram. So just make sure you ram is always good, doing a system cache/temp file clean every now and then (i use dinarsoft's memmaid) and you should be good.
Also sometimes a buggy software will cause the device to freeze, up to you to figure out which one it is if you suspect one.
Best of luck and sucks about that job.
About 2 years ago my exchange server went down without me knowing and wasn't getting emails, when they finally did come through the next morning, i had received an important email concerning a contract deal, called the person back and they had gone with a competitor because i didn't reply soon enough. Lost some money on that and still pissed about it but technology does that to us every now and then.
dik23 said:
I have been using WM for almost 4 years and everything SlimJ87D mentions makes total sense to me
Click to expand...
Click to collapse
A lot depends on the phone model and how well you tweak it. I've not had any trouble once the phone was operating correctly. This is one thing that is both a drawback and an advantage of WM - it is flexible, and rewards anyone who takes the time to get to know the OS and the particular phone model.
If you really want "out of the box" experience with any tweaking, I'd go for a different OS.
SlimJ87D said:
...all the time randomly?
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Click to collapse
lol... .
SlimJ87D said:
Why does this phone have to be soft reset so often...
Why does it eventually lag and hang up all the time randomly? I tried so many different roms and they just all result to the same problems after a few weeks use.
Is there no way to make this phone reliable???
I am ranting because I missed my job opportunity with a really big company because my phone froze when they called me and didn't receive my voicemails till days later for what ever reason....
This was the one and only time I really didn't want my phone to hang up, and it had to happen when the company CEO decided to call me back, but since my phone was stupid I wasn't able to respond to the offer in time (2 days later)...
Please... I'm tired of these Windows Mobile Problems...
Click to expand...
Click to collapse
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
I bet I could make an iPhone fail
MooGoo said:
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
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Click to collapse
Totally agree with moogoo here. The voicemail issue isn't really a hardware issue as much as it is YOU not checking your voicemail or them having issues with there voicemail. Not calling the CEO back right away AFTER you reset your phone... I just couldnt imagine the phone freezing on me and not reseting it and calling the person back right away.
You havn't said whether you are running a stock rom or a custom rom on your phone. If it's stock and you are having these issues I would probably go to where you bought the phone and just have them give you a new one as I've never heard of people having that many issues with their phone. If its a custom rom, the only time I hear of people having the issues you are having is because after flashing their phone they didnt do a hard reset after the initial boot up to make sure everything installs properly. 9 times out of 10 if your phone freezes as much as it does you probably just need to do a hard reset.
Now, the comment about it locking up and what not... if it does it every few days, well guess what. It's a freaking computer! I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should. I usually turn those off every night or when I'm not using them. Now we cant just go ahead and turn our phones off at night that doesnt make sense BUT you can at least do a soft reset every now and again and it should speed things up. I know myself I do this at least every 2 days. Again... if it's being as glitchy as it is odds are you just need a hard reset. Try running one of NRG's roms as they seem to be the best out there, at least from the ones I've tried.
So moral of your story.... you need to hard reset your phone once if not twice after you install a new rom..... you need to check your voicemail even when it doesnt show you have missed calls.... you need to call people back immediatly after your phone crashes... dont just put the phone down and hope that it starts working again. They have the reset button on their for a reason!
Edited below
MooGoo said:
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
Click to expand...
Click to collapse
Aaron McCarthy said:
Totally agree with moogoo here. The voicemail issue isn't really a hardware issue as much as it is YOU not checking your voicemail or them having issues with there voicemail. Not calling the CEO back right away AFTER you reset your phone... I just couldnt imagine the phone freezing on me and not reseting it and calling the person back right away.
You havn't said whether you are running a stock rom or a custom rom on your phone. If it's stock and you are having these issues I would probably go to where you bought the phone and just have them give you a new one as I've never heard of people having that many issues with their phone. If its a custom rom, the only time I hear of people having the issues you are having is because after flashing their phone they didnt do a hard reset after the initial boot up to make sure everything installs properly. 9 times out of 10 if your phone freezes as much as it does you probably just need to do a hard reset.
Now, the comment about it locking up and what not... if it does it every few days, well guess what. It's a freaking computer! I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should. I usually turn those off every night or when I'm not using them. Now we cant just go ahead and turn our phones off at night that doesnt make sense BUT you can at least do a soft reset every now and again and it should speed things up. I know myself I do this at least every 2 days. Again... if it's being as glitchy as it is odds are you just need a hard reset. Try running one of NRG's roms as they seem to be the best out there, at least from the ones I've tried.
So moral of your story.... you need to hard reset your phone once if not twice after you install a new rom..... you need to check your voicemail even when it doesnt show you have missed calls.... you need to call people back immediatly after your phone crashes... dont just put the phone down and hope that it starts working again. They have the reset button on their for a reason!
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Click to collapse
Hey guys, sorry for the late response.
Well this is what happen. The CEO called me to talk to me about the job but at this very time my phone was frozen and hiccuping without my knowledge. When it does this it just rejects all my calls, but for some reason I never got the missed call or anything. It didn't even show up on screen. My phone randomly hiccups and when it does this everything is ignored, I won't get a missed call, it's like my phone is off. I didn't even get a voice mail message. When I checked my voicemail because one of my friends left me one after I ignored his call it finally gave me a message and it said I had 2 missed voicemails. I thought it was strange that he left 2 voice mails even though I only had his only miss call.. and then I realized he didn't leave 2 voice mails. I heard the voice of the CEO, he said for me to try and call him back. I checked the receipt and it was 2 days late! I called back right away.
I left him a voice mail back, but he left on a business trip and had to select someone else... which happen to be my classmate
And yes, it hiccups all the time. A large part of it is due to the amount of text I receive but not all the time. Under my GFs name we have about 1000s of text saved up and it causes the phone to lag sometimes.
Other lags and hiccups happen randomly when I'm trying to do simple things.
I know you guys are probably angry because I'm talking smack about our phones but please, I really wasn't expecting these kinds of problems with my phones. I'm not some kind of iPhone user disguised to troll.
Some of you guys don't' get the problem, yes you guys are lucky. Maybe have different models. But some of us here do.
Don't be quick to judge me so harshly. I'm only a guy here trying to set a realistic complaint because Windows Mobile should release updates more often, we deserve it, and you guys know we deserve it. By not complaining and pretending these problems don't exist gives Windows a right to not want to optimize their OS.
Thanks Lennzy for PMing me possible solutions to fixing my phone and not trying to give me some kind of life advice where you don't even know what happen.
The way the market is going right now, I just don't want to go through this again... it's such a bad experience... maybe it's fate, maybe I wasn't meant for the job and some other better company will call me. But for the time being I need to fix this phone or get a basic phone to just receive and give calls.
You got two new pm's
It's still prudent to check your voicemail at least once a day regardless of phone notifications. One good failsafe, if you can manage it, is to set things up so you automatically receive emails informing you of new voicemail (this is setup for me through Exchange at work, but I'm sure there are other ways).
As previously mentioned, the problems you are having are far from normal. I'm running a cooked ROM with all kinds of incredible hacks and tweaks, so much so that I'd expect the thing to break more often, but it is just as stable and usable as ever.
Not trying to give you life lessons, just pointing out one that you surely already learned.
Slim, are you in the US? If so, at least a temporary solution might be to use Google voice...it'll take over your voicemail functions, and can notify you via e-mail whenever you get a VM, and it'll even send you a transcript and a downloadable audio file of the message
Aaron McCarthy said:
I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should
Click to expand...
Click to collapse
Try Linux - my home server's been up for 3 months without issue and my misses laptop's often on for weeks
Honestly ever since XP I've had no problem leaving my Windows box running for long periods of time.
Most often the only reason it needs to be reset is because of some update.
Linux is not infallible in this matter. While the core OS is extremely stable, very often the window manager, especially Gnome and KDE can be very buggy and prone to crashing.
Of course it is easy enough to drop out of Xwindows and restart it without restarting the entire OS.

[Q] Desire z slow at messaging

Hi
I have a problem with a Desire Z. Alot of times when I try to send a message (SMS) it takes forever (5min) before it gets sent. If I hit the home-button while watching/waiting for the message to be sent, it's put in drafts instead of keep trying to send.
It's also slow at recivieving messages. Tested with a couple of other phones and compared.
Does anyone else have a simular issue? The sim-card has been used for years with other phones without troubles.
Try using a different messaging app (i.e. handcent)
kjeksomanen said:
have a problem with a Desire Z. Alot of times when I try to send a message (SMS) it takes forever (5min) before it gets sent. If I hit the home-button while watching/waiting for the message to be sent, it's put in drafts instead of keep trying to send.
Click to expand...
Click to collapse
Same problem for me. Hoping the new OTA solve this problem.
Tap on "send", put the phone away, look at the phone after an hour, somethimes the sms is still "sending" !
I only get this if I have no or very bad signal, i.e. it will wait till it's got a signal to send it.
I wonder if it's worthwhile for you guys to do a factory reset or re-flash the ROM ?
Only thing I can think of is using the "delete old messages" function after deleting all your messages. other than that, I'd try wiping cache and dalvik cache (assuming you are rooted). Re-flashing the ROM should be a last resort (assuming that you even have a custom ROM installed).
omarsalmin said:
Try using a different messaging app (i.e. handcent)
Click to expand...
Click to collapse
Thanks that's a good tip, I'll def try it and report back!
steviewevie said:
I only get this if I have no or very bad signal, i.e. it will wait till it's got a signal to send it.
I wonder if it's worthwhile for you guys to do a factory reset or re-flash the ROM ?
Click to expand...
Click to collapse
This isn't relevant for my problem since it's always good strength + when I tested the slow recivieving the other phones was in the same room, with no problems
lordevol said:
Same problem for me. Hoping the new OTA solve this problem.
Tap on "send", put the phone away, look at the phone after an hour, somethimes the sms is still "sending" !
Click to expand...
Click to collapse
Sorry but what does OTA stand for? If you're talking about the recent update, I sure do to!
Nissan350 said:
Only thing I can think of is using the "delete old messages" function after deleting all your messages. other than that, I'd try wiping cache and dalvik cache (assuming you are rooted). Re-flashing the ROM should be a last resort (assuming that you even have a custom ROM installed).
Click to expand...
Click to collapse
So it's possible it's so slow at sending since it has alot of messages in the inbox? It might be the case, but even so it's lame if that's the reason, it's far more powerfull than just handling some textfiles
--------
Thanks for all your answers, will test'em out as soon as I can!
kjeksomanen said:
So it's possible it's so slow at sending since it has alot of messages in the inbox? It might be the case, but even so it's lame if that's the reason, it's far more powerfull than just handling some textfiles
Click to expand...
Click to collapse
Haha I agree with you on that, mine has messages in it from weeks and weeks ago. the only reason i said that is because when I was with sprint, I had a HERO (i know, they arent even close to the same spec-wise) and it acted the same way your G2 is acting now. I fixed it by doing what I recommended. worth a try
A little nomenclature for you...
OTA - Over The Air update. It's an update that HTC or your service provider pushes to your phone when it does a check-in, if it is more current than the version your phone is running. Basically it's a software patch for the system software located in your phone.
Seeing that you don't know what an OTA is yet, I can deduce that a rooted phone definitely isn't your problem. I think you should check your phone for updates (Settings -> About phone -> System updates -> Check for updates) and see if anything pops up after you hit okay.
If you find an OTA and the problem still persists, you may find a new SIM card would be an ideal option. Let me explain myself here:
When Cingular made the switch to AT&T I was still using a Cingular labeled SIM card. It worked fine until AT&T switched to 3G. When I got a 3G phone, I found that I couldn't get 3G no matter what I tried, because for some reason the SIM spec didn't support 3G. So I had to switch my SIM to get 3G. I've found that with each new spec that comes out, often times the best way to go is just to switch the SIM out each time you get a new phone. Might take a few minutes longer getting your contract up, but new SIMs seem to be sent out to our store (which is a AT&T/T-Mobile vendor) every time a new network spec is introduced by the carriers. I'm not entirely convinced that this is just a strange "coincidence".
deliberate187 said:
A little nomenclature for you...
OTA - Over The Air update. It's an update that HTC or your service provider pushes to your phone when it does a check-in, if it is more current than the version your phone is running. Basically it's a software patch for the system software located in your phone.
Seeing that you don't know what an OTA is yet, I can deduce that a rooted phone definitely isn't your problem. I think you should check your phone for updates (Settings -> About phone -> System updates -> Check for updates) and see if anything pops up after you hit okay.
Click to expand...
Click to collapse
Hehe thank you, but I do indeed know what rooting is etc., but the phone we're talking about isn't rooted so it's not the problem.
Just because I haven't bumped into the word OTA doesn't mean I don't know how the updatesystem from HTC works
And yes, it's the latest version, just got a update ticking in, dunno if it fixed the problem yet.
deliberate187 said:
If you find an OTA and the problem still persists, you may find a new SIM card would be an ideal option. Let me explain myself here:
When Cingular made the switch to AT&T I was still using a Cingular labeled SIM card. It worked fine until AT&T switched to 3G. When I got a 3G phone, I found that I couldn't get 3G no matter what I tried, because for some reason the SIM spec didn't support 3G. So I had to switch my SIM to get 3G. I've found that with each new spec that comes out, often times the best way to go is just to switch the SIM out each time you get a new phone. Might take a few minutes longer getting your contract up, but new SIMs seem to be sent out to our store (which is a AT&T/T-Mobile vendor) every time a new network spec is introduced by the carriers. I'm not entirely convinced that this is just a strange "coincidence".
Click to expand...
Click to collapse
Thank for your tip, I'll check it out although the sim was used on another phone which also supported 3G afaik.
kjeksomanen said:
just got a update ticking in, dunno if it fixed the problem yet.
Click to expand...
Click to collapse
The recent update solved the problem (for my Desire z),
it was an HTC bug
Sorry for the late answer, but one day the mobile just decided to empty it's inbox for whatever unknown reason, and well, that solved the problem.
But thanks for all the answers, once again
the htc sense messaging app is horrible. the dates and times are wrong and it is like a pig. openeing, sending, reading are all slow.
install the vanilla android messaging app as shown here then you dont have to install third party
http://forum.xda-developers.com/showthread.php?t=846231&page=12

Please I Need HELP!! :( Cant Hear Phone Calls

Hi guys i recently received my Galaxy S6 from sprint that my brother bought on may this year and loved it, but then fell in love with the Note 5 and saved this one on the box. Like i said the phone is exactly the same way it was when he bought it, so damn new! so i was very happy when the phone arrived and i quickly called my brother so that he could have it connected to the sprint network. He did and the phone worked awesome, we even changed the old number he had on that line he connected to my phone and got to call a friend of mine so everything worked, but! The next day i wake up to make a call and as i'm waiting for the 00:00 minutes to start rolling it took about 5 to 9 seconds to appear on screen and when it does, i CANT HEAR THE RING OR THE PERSON WHEN I MAKE A CALL! and so cant the person i'm calling, they get the call, but when they answer it they cant hear me. I tried everything sprint has told me from resetting the phone in many ways and nothing seems to work. Also everything on the phone works, trust me i've tried every test, i can hear on the lower speaker and on the top one also (my brother left a voice message and i could hear it loud and clear) so i know its not the speakers or anything hardware. I've tried everywhere and no one seems to have the answer to my problem can anyone pleaseeeeee help me , this phone is new and nothing is broken in it. I made a test to the microphone and i could record and talk to anyone on messenger, whatsapp, etc... so i know the mic works. Everything works, the only problem is that when YOU WANT TO MAKE A PHONE CALL OR RECEIVE ONE, YOU CANT LISTEN ANYTHING ON THE TOP SPEAKER, neither can the other person hear you. Please anyone :/
Thanks in advance!
I know this is way out there, but make sure you turn Bluetooth off. It may be connecting to a Bluetooth device and expecting you to use that.
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Saafir said:
A factory reset is in proper order to rule out a slew of problems you could have run into.
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already tried this
cruise350 said:
I know this is way out there, but make sure you turn Bluetooth off. It may be connecting to a Bluetooth device and expecting you to use that.
Sent from my iPad using Tapatalk HD
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bluetooth is off
Factory reset isn't going to do it. You need to Odin the latest tar file to clean up whatever you have done to your phone. That will reset you to stock where Factory reset only deletes user data.
Here is the tar file:
File name: G920PVPU3BOJ7_G920PSPT3BOJ7_SPR.zip
Link: https://www.androidfilehost.com/?fid=24269982087002159
md5: fe1d4a7b3ad20f3e79efc7526e95143d
Pm if you need a replacement screen
Hello @cruise350 and thank you for the post. I have some questions before I start on your advice, what exactly do you mean by "odin" the latest tar file? Also, what do you mean by reset me to stock? Stock as in when I bought the phone for the first time or another version of android?
Joby_2zz said:
Hello @cruise350 and thank you for the post. I have some questions before I start on your advice, what exactly do you mean by "odin" the latest tar file? Also, what do you mean by reset me to stock? Stock as in when I bought the phone for the first time or another version of android?
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Here is a video of how to reset your phone using Odin: https://www.youtube.com/watch?v=tv0BnfpNxEs
The TAR file linked above will reset your phone to the latest Samsung Sprint version, as if you had just bought it from a store. (Including all the latest security patches.)
It is not a customized ROM, it will be "stock." You will not have root, which is something added afterwards. You can find a thread here for how to add that, if you need it.
Same Issue With BRAND NEW PHONE
I am running into the same issue with my fiancee's mom. She bought an S6 from Best Buy last Wednesday and had this problem the next day. We took the phone back to Best Buy, only to have the same problem all over again.
Now that she is on her second phone, she took it into a Sprint store and called Sprint. The Sprint technical people who took her call gave her a code to punch in the dialer, but it has not helped.

M9 "Randomly" Rejecting Calls

Hi there.
My M9 has a strange problem where it rejects phone calls on a seemingly random basis. When I try to call the phone from a landline or another mobile it shows no sign that there's an incoming call. The phone making the call hears a ringing tone twice, and then only a beeping (like an engaged tone but with one beep longer than the other). The odd part is that it doesn't always happen. I get the occasional cold call come through, and sometimes people phoning me can get through, but at other times they can't. It seems consistent that when I'm at home in the evenings it rejects all calls. I'm sitting at home now and if I try to phone from a landline or mobile it won't get through yet the phone is showing full signal and can make calls. I've tried with WiFi and mobile data on and off and rebooting the phone to no avail. SMS messages come through fine all the time.
I've contacted my network (Virgin mobile UK) and they've issued a replacement SIM - same problem. I've tried the SIM in a Nokia and it seems to work perfectly, so I've come to the conclusion it must be the M9 causing this.
To start with I was on the stock HTC Android, and I've not got any auto-reject settings turned on (that I can see). To try and solve this I've done a factory reset via the phone, and when that didn't work I tried doing a complete wipe and installing TWRP recovery and ViperOneM9. It still rejects calls!
Anyone got any ideas? I've tried searching for this but all the posts seem to be about setting up auto rejects, or not receiving any calls at all. Are there any logs I could look at to see if the M9 is getting the call but then rejecting it without my knowledge? Any hints here would be appreciated!
TIA
Flash the stock firmware via SD card method. It seems like a cliché but it really solves most problems both software and hardware. If it doesn't then you know you have bigger issues.
I'd place a bet that you have a rogue app abusing it's call permissions but it'd take ages to find it.
shivadow said:
Flash the stock firmware via SD card method. It seems like a cliché but it really solves most problems both software and hardware. If it doesn't then you know you have bigger issues.
I'd place a bet that you have a rogue app abusing it's call permissions but it'd take ages to find it.
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Thank you. I started doing that but had some problems, so in the end I bought a new phone, and lo and behold I had the same problem as I had with the HTC, and that was when the phone was fresh out of the box before I'd installed any apps.
After a LOT of playing around with settings, I've now figured out that if I have 4G turned on when I'm at home then all calls are rejected, even if WiFi is also turned on. Forcing the phone to use 3G when I'm at home means I get calls, and if I have 4G turned on when I'm at work I get calls OK. I guess the test with the Nokia worked OK as it wasn't a 4G phone.
After repeated calls to Virgin they've finally admitted that there's a fault on the phone mast close to my house, and by the sounds of it they have a lot of open tickets for that mast. As they use EE's network they say they can't do anything until EE pull their finger out, but as I've had the issue for months I bet it won't be anytime soon. For now I'll have to switch to 4G manually whenever I'm away from home and try to remember to put it back to 3G when I get back. Not ideal but at least I know what the problem is now!
Thanks for your suggestion, even though it wouldn't have worked in this case.

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