I searched through these forums and I could not find an answer, so if I missed it, just let me know. I am curious if anybody knows how to solve this problem. I live in a small town that is on the At&t's Edge network, and I commute to a larger city with At&t's 3G/Hspda network.
Whenever the phone transitions from E to H networks, the data connection will not work. I activate Opera or do the weather update on the home screen and a message pops up saying that it cannot connect. Now, if I do a soft reset, it works perfectly. It never disconnects or gives me any problem. Also, when I return to the E signal, it switches over perfectly with absolutely no need for a reset. It started this when I installed the new Tilt2 rom from the HTC website. I have installed Net 3.5, jh2001 data speed fix, the advanced config tool, and have properly set up the required options on the config tool and under settings->connections->advanced network. If necessary, I have never changed the radio.
Has anybody else run into this problem or know of a fix? Thanks in advance.
Related
Hello all.
Here are all of the known problems that I am having. with WM6 2.01.
(1) Icons on top (connection bubble) never change with the exception of ActiveSync. 3G icon constantly stays on even if connected through WiFi. Shutting phone off still shows Cingular bars as if connected. (Known issue)
(2) Soft button configuration changes do not stick. If I change the programs associated with them, it does nothing.
Also, today screen shows Calendar and ActiveSync as soft key programs, although programs are actually Calendar and Contacts. (Its all jacked up!)
(3) I cannot connect to the internet with my celluar service. It is as if there are no settings installed. The bottom of IE says "Connecting ... 0 KB." Then I get a message saying "Cannot connect with current connection settings. To change your settings, tap Settings."
I have tried turning on/off, soft reset, etc., but have had no luck
---I have searched the board for an answer to #3, and I have found many people who have similar problems (does not work after 30 min, soft reset will fix), but I do not remember seeing anyone whose settings have completely dropped.
Can anybody shed any light into any of these 3 problems? I really do not use Bluetooth, so I haven't tried anything with it yet. But all other problems I have had, I have been able to fix by myself.
Thanks,
Kangle
Kangle said:
Hello all.
Here are all of the known problems that I am having. with WM6 2.01.
(1) Icons on top (connection bubble) never change with the exception of ActiveSync. 3G icon constantly stays on even if connected through WiFi. Shutting phone off still shows Cingular bars as if connected. (Known issue)
(2) Soft button configuration changes do not stick. If I change the programs associated with them, it does nothing.
Also, today screen shows Calendar and ActiveSync as soft key programs, although programs are actually Calendar and Contacts. (Its all jacked up!)
(3) I cannot connect to the internet with my celluar service. It is as if there are no settings installed. The bottom of IE says "Connecting ... 0 KB." Then I get a message saying "Cannot connect with current connection settings. To change your settings, tap Settings."
I have tried turning on/off, soft reset, etc., but have had no luck
---I have searched the board for an answer to #3, and I have found many people who have similar problems (does not work after 30 min, soft reset will fix), but I do not remember seeing anyone whose settings have completely dropped.
Can anybody shed any light into any of these 3 problems? I really do not use Bluetooth, so I haven't tried anything with it yet. But all other problems I have had, I have been able to fix by myself.
Thanks,
Kangle
Click to expand...
Click to collapse
Did you put your connection settings back in after you upgraded to WM6??
No, but I didnt save them.
My Wi-Fi is working fine, but I had to config those. On other updates I had done prior, my 3G connection was fine without having to setup settings.
If you have not already done this, you have to go under connections and set up your providers settings. To enter proper settings go to Start/Settings/Connections Add a new modem connection. Enter any name you want for the NAME ( example "Cingular ISP") and make sure that under "select a modem" tab, "Cellular Line (GPRS, 3G) is sellected. Click next access point name can be what ever you want to call the provider connection (Example "wap.cingular" or "isp.cingular"). And the rest I can not help you with untill we know who your provider is. I am sure if you let us know what provider you have, some one here can post the settings you need to have.
Hope this helps or at least gets you pointed in the right direction.
Awesome. Thanks for the help.
I am to the point where I need to enter user name, password, and domain. I wonder if I am going to need to call Cingular to find out some of that info (password).
Can anybody help me out with those settings?
Thanks,
Kangle
see https://www.cingular.com/support/deviceConfig.do?content=KB71396.html
but, if you had used the "SEARCH" button you would already have found this...
Go to https://www.cingular.com/support/deviceConfig.do?content=KB71396.html for the settings.
Now I have a quick question that I need to have cleared up. When I connect onlince with my CIngular 8525 it always connects via GPRS/EDGE and not 3G. I do not see a 3G icon come up. Is this becasue there is no coverage at my home? Or did I mess up something?
I am using:
LVSW WM6 RUU_Hermes_WWE_3.30.0.1 [FIXED]
Hard SPLv7
I used the cingular setting cab found from the WIKI
I am using radio 1.40.30.00
Band setting under phone are set to auto
BUMP THAT said:
Now I have a quick question that I need to have cleared up. When I connect onlince with my CIngular 8525 it always connects via GPRS/EDGE and not 3G. I do not see a 3G icon come up. Is this becasue there is no coverage at my home? Or did I mess up something?
I am using:
LVSW WM6 RUU_Hermes_WWE_3.30.0.1 [FIXED]
Hard SPLv7
I used the cingular setting cab found from the WIKI
I am using radio 1.40.30.00
Band setting under phone are set to auto
Click to expand...
Click to collapse
This would be difficult to answer, since we don't know where your home is. May I recommnd you visit THIS LINK
I had this working yesterday however just exchanged my phone and reloaded everything. the connection times out on pocket ie and when i simply go to the web address in another browser it says cingular video is only available on certain 3g phones.
I was using it yesterday even though i am not in a 3g area, but i am in an edge area. does someone think i have a connection issue. i am using the default from black 2.5 medianet connection with wap.cingular as acesspoint. Anyone else with this issue. I put to constantly stay connected to medianet in htctweak but that did not resolve the issue.
i asked in the black 2.5 thread but i did not get a response. by the way the enable disable proxy button doesn't seem to do anything to change it.
I can connect to medianet am xm radio mobile. I appreciate anyones help.
EDIT: SORRY THIS IS ACTUALLY AN OUTAGE IN MY AREA VERY SORRY FOR THE THREAD. MODS PLEASE DELETE
I installed WM Longlife and I didn't like the popups that came everytime I opened an application that wanted to connect to the internet; so I uninstalled it. Then I noticed that my TP2 will no longer connect to 3G automatically even when I was in several different 3G zones. I installed Longlife again and used their switcher to connect to 3G and it worked. I tried tweaking the settings back to normal and then uninstalling it again, but the same problem with automatic connection occurred again. As we speak, my phone is sitting in a 3G network but is connected to EDGE.
Any thoughts?
Man, I have the same problem! Im using a Touch Pro, but same bad!
check to see if 3G is disabled. You could be locked on to just GSM instead of of GSM/WCDMA.
Settings>Phone>Band & make sure they're both set to Auto
You all crack me up
Hard reset time
I have the same issue. My phone doesnt connect to 3G ever...ive seen the icon change from Edge to 3G but very fast...it doesnt stay on. hmmm I hope tmobile or someone here finds a fix for it..i feel like im missing out using Edge..
If the advice posted by xnifex doesn.t work here is what you could do (other than hard reset ), reinstall wmlonglife, soft reset, wait the app to load, than chose from ,,band switcher,, 3g auto, wait till you see the taskbar icons change to 3g. Now you can uninstall the app (used to happen to me too)
hey guys
ok so i have the TP2 running WM 6.5 professional
ROM 1.86.401.0 (67102) WWE
ROM date 25/9/2009
radio 4.49.25.17
protocol ver. 61.44tc.25.32U
my service provider is Etisalat in the UAE
the problem that im having is that when i set the BAND to AUTO, it picked up the the 3G network...but problem is that it keep shuffling between 3G and EDGE. because of that it wont recieve calls. one fix i was told was to manually select GSM BAND. the call problem was solved because of that.
but since i have done this, i been having another porblem. after using internet to say update the weather tab, i cant make or recieve call, or send sms or anything. everytime i use internet on the TP2, i have to switch to AIRPLANE MODE and then back to PHONE its driving me nuts
anyone facing the same problem? or has a fix to this?
Switching between 3G and Edge is normal, because not everywhere you have good service.
But just to make sure:
When you set band to AUTO and you are switching between 3G and Edge, can you call someone?
I had problems with my HTC Kaiser in the UAE. Etisalat and Du told me they only can provide mobile internet to BlackBerries and IPhones...
yeah, when it is switching between 3G and Edge, i cant make calls and i cant recieve calls either. they say my cell if off while its actually on
denlopviper said:
the problem that im having is that when i set the BAND to AUTO, it picked up the the 3G network...but problem is that it keep shuffling between 3G and EDGE. because of that it wont recieve calls. one fix i was told was to manually select GSM BAND. the call problem was solved because of that.
but since i have done this, i been having another porblem. after using internet to say update the weather tab, i cant make or recieve call, or send sms or anything. everytime i use internet on the TP2, i have to switch to AIRPLANE MODE and then back to PHONE its driving me nuts
anyone facing the same problem? or has a fix to this?
Click to expand...
Click to collapse
Go into the Bands page (where you manually select the bands). Press "WCDMA" to enable 3G only. That will keep you in 3G, but if you go into a non-3G area, you won't get any signal at all.
EDGE can only handle one thing at a time. If you don't have an active data connection, you can use the phone (call, SMS). If data connection is active, you can't use the phone functions. So, if you're on a webpage and someone calls you, their call won't go through.
3G allows you to use phone functions and data at the same time. So if you're on a web page and someone calls you, you can answer it.
ok that was surprisingly simple.. thanks
Edge can only handle one thing at a time? I routinely get and make calls and browse at the same time (or get emails via active outlook push connections, etc). And this is both when I'm in Edge areas (eg when I go to my cabin in Montana (heck - ANYWHERE west of Milwaukee) or when I have 3G (around here).
This does, however, appear to be a feature strictly of AT&T. But I don't believe the inability to do simultaneous data and call is a hardware or even Edge technology limitation - I believe its a network specific limitation.
Having said that, my money would be on an incorrect radio or DLL hanging around in the phone...
(Standard disclaimer: I know nothing about non-US carriers or their oddities. I reserve the right to be wrong- a right I exercise somewhat frequently )
well i upgraded to WM6.5 so the radio is the one that came with the upgrade.nothing else has been changed.
have a feeling the problem is with the phone as my pervious phone, sony ericsson's P990i had absolutely no porblems switching from data to call and back to data without having to do anything.
one thing i noted is that once i start an internet session, it keeps running unless i turn the switch to airplane mode to force a connection break.
I changed the apn settings on my desire and now I am having problem connecting to the internet using either 3G or hSPDA. before changing the settings I was able to connect to the internet using 3G but now when I have try to go online and the 3G icon is displayed the phone does not do anything and if it will evetually connect to the internet it will only do via the H (HSPDA)... I have reset the apn to default and its all the same, no improvement, I have input the mms settings again with no effect.... no its getting on my nerves now... am thinking of reseting the phone back to factory settings.....
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
jah said:
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Click to expand...
Click to collapse
thanks for that
tried it but they only had hd2 and touch 2 listed for phones under android...
So far i believed that hd2 and touch 2 phones are wm not android :? ??? strange...
are there any options for different android phones? hero, magic, etc... as they should work with desire
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Now this is interesting ...
After I read your reply below, I think that issue is NOT only in the UK.
Because I use T-Mobile NL and I got exactly the same problem!!!
I am still using my HTC Kaiser though and I was (still) confused why I "suddenly" could not connect to the internet
I use Opera Mini, at first it was connected fine, browsed several websites and then suddenly dead on ... cannot connect.
Restart Opera Mini, same issue ... the connection still there.
Restart the data connection ... there you go, I was able to browse again.
Damn! I did not know that this is T-Mob issue I tried to clean my WM device, reinstall Opera and whatnot ....
Oh yeah, this issue just happened recently ... like a month or two months.
Before that, I have no problem like this.
rhedgehog said:
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Click to expand...
Click to collapse