Phone back on and off?????? - EVO 4G Q&A, Help & Troubleshooting

ok recently when im using my evo, and i do some multitasking, the freaking phone keeps turning off and restarts itself, at the beggining i thought ok maybe it frost or something, but now every other day im using it and im in the internet and facebook and other apps, it freezes for a bit and restarts itself. which is annnnoyyyying me cuz i loose everything i was doinggggg....ANY SOLUTIONS WHATS THE PROBLEM, IS IT THE PHONE???

Are u rooted.... if u are have u tried other roms with multiple wipes before the flash? Also my old evo did that after i rooted it and i could not find a fix but luckily i broke the screen an got a new one that dosent have that issue!
i forgot to ask are u saying a full reboot or just to the boot screen?

My first guess would be that you deleted something that the system needs to run. I believe you cannot delete friendstream, calender, etc some stupid apps that you might believe are completely useless but somehow HTC integrated them into the system as necessary system files.
Also did you fiddle with your SetCPU or kernals? Using setcpu to alter your CPU frequency can result in system crashes and different kernals have different set vcores. If the vcore is too low for your chip it does not have enough juice to operate properly and therefore crashes.
If you are stock then I'm not sure what it could be...

no this phone is not rooted (itz cuz i dont know how too lol), and its exactly how it came when i first got it,
the only things im running is
launcher pro plus as my default launcher. and just normal widgets like fancy widget and custom icons nothing major.
everything works perfect, but it keeps restart itself after a do alot of multitasking, cuz usually a app will get the "Force close" when its not working but for me it just freezes and restart itself , it goes to the "Sprint logo & 4g start up" just like how it would do when you first start your phone, the only thing is doesnt do is that it doesnt shot the HTC EVO 4G IN THE BEGGINING, JUST THE SPRINT AND 4G LOGO, than everything reloads itself on the screen.

and it was like this before u switched to the new launcher?

Interesting... Have you scanned your phone for any malware? Perhaps there is something there that should not be.
Here is what I would do:
Factory reset and run the phone stock without any apps for a day. If you still have issues - switch phones ASAP.
If you do not have issues after the reset, start installing one app at a time till you find the one that is buggy.
Hope this helps.

lgevo said:
and it was like this before u switched to the new launcher?
Click to expand...
Click to collapse
yes, i install and uninstall the launcher and did a factory reset to the phone and it still the same way.. just seeing if other ppl have had this problem, if its the phone itself or the sprint service connection.

I'm really surprised your phone is not rooted. I was going to guess you were OC'd just a little too high. My Dad had similar problems with his unrooted EVO before the 2.2 update. I never narrowed it down but I think it was a problem with Beautiful Widgets. I loaded a bunch of non-root apps on his phone (LP, handcent, BW, etc.), trying to set him up, and he was plagued with reboots so he wiped it all and went back to 100% stock. I still can't convince him to root.

aalopez10 said:
yes, i install and uninstall the launcher and did a factory reset to the phone and it still the same way.. just seeing if other ppl have had this problem, if its the phone itself or the sprint service connection.
Click to expand...
Click to collapse
Its a combination of things really.
1) HTC is not known for having the best build quality. Motorola, for example, is light years ahead.
2) The Android marketplace is not regulated like the Appstore. You will frequently get force closed apps because 1) Apps are regulated by the devs, not Google and 2) there is just a huge abundance of Android phones with many differences between them.
Your phone should not be resetting itself. A force close is different than a reboot. I would call HTC/Sprint and ask for a different phone. Might want to add the fact that none of your friends Evos do this so it is singled out to yours specifically.

thanks, i might just do that but all sprint ever freaking does is that they gonna do a reset of the phone and i already did that, I KNOW WHAT IM DOING WITH MY PHONE,
and it would be nice to learn how to root, cuz i been thinking of doing for a whileeee after 2.2 update...and see if i can fix this problem.

aalopez10 said:
thanks, i might just do that but all sprint ever freaking does is that they gonna do a reset of the phone and i already did that, I KNOW WHAT IM DOING WITH MY PHONE,
and it would be nice to learn how to root, cuz i been thinking of doing for a whileeee after 2.2 update...and see if i can fix this problem.
Click to expand...
Click to collapse
My 2 cents:
Don't root with a problem already present. 99% of the members here will not be able to help you with any of the issues you might run into. Only the developers will be able to help with real issues. That being said, since you already have a problem the worst thing you can do is void your warranty by rooting.

werxen said:
My 2 cents:
Don't root with a problem already present. 99% of the members here will not be able to help you with any of the issues you might run into. Only the developers will be able to help with real issues. That being said, since you already have a problem the worst thing you can do is void your warranty by rooting.
Click to expand...
Click to collapse
This is not accurate..
80% of the members here ARE able to help, but 90% of those members will choose not to if you are rude and disrespectful like some other people choose to be.
Rooting your phone may very well fix your problems.
It may not help at all, but many of the roms available are far more stable than stock.
Uninstall all of your non-stock apps and see if the problem persists. If it does not then you know it was a software problem and you can either take the plunge and root and go from there, or reinstall your apps one by one and see when you start having problems again. If you uninstall all non-stock apps and you still have issues then you may have a hardware problem in which case you should try to get your ohone replaced especially if you are still in your 30 days.
Keep in mind that even if you root and technically void your warranty a) your warranty being void is at the discretion of the CS rep you talk to and b) rooting does NOT void your insurance and your insurance covers manufacturing defects at no cost to you.
Try to learn some basic troubleshooting habits and avoid things like: homophobic comments, advising members to kill themselves, excessive swearing, calling people trolls when you are clearly being a troll yourself, and you will get all the advice you ask for.
Unrevoked has been pulled temporarily for some bugfixing so rooting 2.2 is actually not possible right now until they re-release it, or you find a copy of Unrevoked 3 somewhere (which is a bad idea, only use an official copy made available by the Unrevoked team) so take some time to read up, ask questions and understand some of the fundamentals of what you are getting into before you do something like break your wifi and not realize it's an easy fix then come on here and freak out.
Rooting is intimidating before you do it the first few times, but if you follow the guides to the letter and stay calm you'll be just fine. Just don't forget the staying calm part. There isn't much you can do to your phone that is irreversible, it's just a matter of preparing for potential problems and knowing what steps to take to recover from them.
If you are remotely inclined to learn how to root your phone then do it!! But only if you have enough time to devote to what will soon become your new hobby/obsession, it's that much fun

werxen said:
When was the last time you actually gave anything to a thread or these forums? Honestly bro everything I have seen you post is useless and non-technical in every aspect. Not trying to be mean to you but stop trying to help when you don't give good advice. We get it, you have a high post count. Good for you.
Click to expand...
Click to collapse
You're an idiot, the only posts of mine you've probably seen are responses to your offensive drivel. I don't care what you think of me, and am not about to provide you with proof that I know my ****. I don't care about post count and the advice I give is sound.
Look in a mirror.

No offense, but why is this still an issue? If OP did a factory reset, which is assumed to bring the phone back to a clean stock, and this problem still persists then the obvious solution would be to get a replacement. Yes, a replacement could take some time to arrive, but if this is a hardware issue, any amount of troubleshooting on the software side wouldn't matter. Then again, maybe you have a faulty micro-sd card and could be simple as swapping for a new one. Anyways, if you did a MSL/factory reset to a clean slate and your phone still intermittenly reboots, go get a new one. Good luck.

mizzos4 said:
No offense, but why is this still an issue? If OP did a factory reset, which is assumed to bring the phone back to a clean stock, and this problem still persists then the obvious solution would be to get a replacement. Yes, a replacement could take some time to arrive, but if this is a hardware issue, any amount of troubleshooting on the software side wouldn't matter. Then again, maybe you have a faulty micro-sd card and could be simple as swapping for a new one. Anyways, if you did a MSL/factory reset to a clean slate and your phone still intermittenly reboots, go get a new one. Good luck.
Click to expand...
Click to collapse
Agreed! Refrain from rooting because that will void your warranty.

aalopez10 said:
yes, i install and uninstall the launcher and did a factory reset to the phone and it still the same way.. just seeing if other ppl have had this problem, if its the phone itself or the sprint service connection.
Click to expand...
Click to collapse
I think what he meant was weather or not this still happens without installing launcherpro at all, when you're just running the default launcher. Also, does it still happen if you remove/uninstall all of your widgets/apps? If yes, and this still happens with no widgets running, and no apps installed, you may want to talk to Sprint about an exchange.
Sent from my blah blah blah blah

Related

Odds of getting a virus on smartphone?

Well I ask because for the past day or 2 now my phone is constantly freezing. Usually just sending texts. Can anyone help me fix this, or is it a virus? Or what?
What ROM are you using? A hard reset will probably fix it. I've heard viruses exist for smartphones but I've never seen or heard of anyone getting one. Most likely a virus/malware for a phone would be used for information collecting and not to cripple a device, since you could just hard reset or flash a ROM to make it go away. BB's, Androids, and WinMo, all have that feature, I'm sure palm and symbian do too although I've never used those OS's.
Im using the 3vo rom. Up untill a few days ago, it was perfect. I was running aim mobile (not oz) msn, core player, and texting. Now it freezes just reciving a text. I reset it constantly and it never helps. It will be fine again for a while, and then its frozen again. Its really pissing me off.
woah. it the same with meh. just until yesterday i got it bad enough that it froze my phone completely. No hard reset can fix...:C help any one?
Now my phone is going nutz. It starts everytime I start texting. I guess I'll have to try another rom or reformat it.
wait try clearing ur internet cache
Its too late for that. But why would the cache make the texts lag?
memory, n try to delete ur textes that could b one too. n oh wat u mean its too late
I already reformated my phone thinking it was a virus or something. It dawned on me afterwards that I had to have about 50 - 100 texts in thread mode. I think it was just too many texts vs cpu power. ._. i feel so silly.
I'd rule out Virus in the equation, there has only ever been a small amount of Virus's reported for WM and they tended to be like malware rather than to decapitate phone, software can easily cause problems over time things get corrupted etc, very much like your home PC's but far less tools to fix it "often a hard-reset best bet", or even a flash of the stock ROM as even when flashing things can be left the can cause problems in the future.
Regards texts: Should be able to store 1000's without a problem Only time had problems is restoring that amount of texts after a flash tends to make the phone slow.
ClearTemp is good to keep up to date with cleaning you'd be surprised the amount that builds up.
Also keeping as much space as you can on device so only installing programs needed to start up to device and installing other stuff to SD, exception for me is CorePlayer to take the lag off card read "since large data needs to be read at a time"
See you got it sorted Just wanted to leave 2c and may be useful for future
Did u, by any chance, completely drain ur battery and the phone autoswitch off while texting. that happened to me a while ago, and after i restarted texting was never the same, all the incidents ur describing where happening, so i figured out the database got corrupt cause of sudden off. a hard reset fixed it.
ya but wat about my fone? mines is frozen on the start up screen, n i reflashed it tons of times. and i did lots of hard resets but it wont leave that screen....can any one tell me wats going on?
Maybe a virus
I have seen virus infecting nokia phones, and all they do is try to replicate and copy themselves to other cellphones. And in smartphone maybe the same, why dont you try to get a AirScanner AV, for smartphone, maybe that could help. I have the cab, but i cant upload it right now cuz im at work but i can maybe later i will try to share it. take care pal!
Try installing Kaspersky mobile. It´s a 30 day trial, but if there is a virus, it might get detected and cleaned within this 30 day period.
Regards.
wow i nvr had to figure that i had to protect my phone against viruses
LoL this's kinda funny sumtimes windows mobile crashes thats all u had going on hard resets all u can do like you did i bet tho these phones data is all stolen for sure Wifi tho should be safest tho id think anyhows no virus's but im sure theres one two out there but wouldnt really count on it happening lol.
HTCS621Smartphone said:
LoL this's kinda funny sumtimes windows mobile crashes thats all u had going on hard resets all u can do like you did i bet tho these phones data is all stolen for sure Wifi tho should be safest tho id think anyhows no virus's but im sure theres one two out there but wouldnt really count on it happening lol.
Click to expand...
Click to collapse
Exactly
As previously stated, wouldn't waiste resources RAM/Battery to run an extra program to find zilch, if really paranoid scan items on desktop before transfer.
In a couple of years time we'll all be running AV's on phones picking up false positives and being baught into the paranoid AV world
suplex57 said:
wow i nvr had to figure that i had to protect my phone against viruses
Click to expand...
Click to collapse
In fact, I don´t... I do as Stylez said... scan files BEFORE let them in the phone.
Regards.
suplex57 said:
wait try clearing ur internet cache
Click to expand...
Click to collapse
1) Why would that help?
2) How is it accomplished?
Ghost of Jaco said:
1) Why would that help?
2) How is it accomplished?
Click to expand...
Click to collapse
How to on last page ClearTemp
Also pretty sure IE has the choice in settings
The same as on computer a little bit of cleaning will help.

Android Spy Software Concerns

After surfing the web a bit, I came across a few notorious Android Spy Software applications that could run in your background without you knowing. It is not visible and cannot be detected. I have read that that the only way to eliminate and uninstall the program is through a re-installation of the operating system. With that said, I have been suspicious of my brother for installing this on my HTC EVO. I let him toy with my phone while I showered without thinking of the repercussions for 5-7 minutes.
As bad as it sounds, he is the type that likes to be in control of electronics so that if things get a turn for the worst in our brotherly relationship, he can rely on electronic controls to do any type of damage (banking information, passwords, etc.).
I just spoke with a worker at a Sprint repair store right before they closed for the day and I'm wondering if Sprint can do an OS re-install. Also, is the OS re-install safe to do (does it truly keep the phone factory and completely in-tact)? Is it common?
Tell me if I need to clarify more.
just do a factory reset, it wipes everything.
That was my initial route to deal with this issue (Settings > Privacy > Factory data reset), unless there was another way to actually hard reset the phone. I'd be glad to know if there was.
The thing about Android Spy Software is that it is untraceable and uninstallable unless the OS is re-installed. Soft resetting the phone will not resolve the issue.
Any other ideas? And, is there a way to hard reset the phone?
Brandizle said:
That was my initial route to deal with this issue (Settings > Privacy > Factory data reset), unless there was another way to actually hard reset the phone. I'd be glad to know if there was.
The thing about Android Spy Software is that it is untraceable and uninstallable unless the OS is re-installed. Soft resetting the phone will not resolve the issue.
Any other ideas? And, is there a way to hard reset the phone?
Click to expand...
Click to collapse
unless you rooted your phone and the software is embeding it's self in part of the nand(unlikely and not possible without root(i think)), nothing will survive a factory reset. If you really want to wipe it then just root and install a custom rom, then lock your phone lol. Also, no offence, but your brother sounds like a real a$$hat.
Brandizle said:
That was my initial route to deal with this issue (Settings > Privacy > Factory data reset), unless there was another way to actually hard reset the phone. I'd be glad to know if there was.
The thing about Android Spy Software is that it is untraceable and uninstallable unless the OS is re-installed. Soft resetting the phone will not resolve the issue.
Any other ideas? And, is there a way to hard reset the phone?
Click to expand...
Click to collapse
That is the way to hard reset the phone. The only thing I think it doesn't wipe is the SD card, so I would wipe that, then the phone, you know how to format the sd card with windows?
There's no rooting of my phone. I came across the article: "How To Detect Android Spyware | 5 Ways To Detect Android Spyware" a few hours ago and it stated near the end,
"So what can you do if you think you have Android spy software on your phone? The only way to remove the software is to reinstall the operating system. This can be done at the place of purchase. Just take it in and tell them that you think someone has installed Android spyware on your phone, so you would like to reinstall the OS.
One thing I'd like to point out is that the above list represents only the most common signs that someone might have installed Android spyware on your phone. The problem is that you cannot be 100% sure either way, because everyone uses their cell phone differently. The only way to know 100% that your cell phone is free of Android spy software, is to make sure that you keep it close to you at all times, use a phone lock that requires a PIN number, and closely monitor your cell phone for any unusual behavior."
I'm not sure if I can post links, but if you google the article title I stated, you can find it. I wanted some advanced inputs from android developers' points of view.
BAleR said:
That is the way to hard reset the phone. The only thing I think it doesn't wipe is the SD card, so I would wipe that, then the phone, you know how to format the sd card with windows?
Click to expand...
Click to collapse
I'd be happy to know.
I know indeed know how to wipe my SD card using Windows. Correct me if I'm wrong: Start > My Computer > *right-click SD card* > Format..
What's the instructions to hard resetting the android device, if you don't mind me asking?
Brandizle said:
There's no rooting of my phone. I came across the article: "How To Detect Android Spyware | 5 Ways To Detect Android Spyware" a few hours ago and it stated near the end,
"So what can you do if you think you have Android spy software on your phone? The only way to remove the software is to reinstall the operating system. This can be done at the place of purchase. Just take it in and tell them that you think someone has installed Android spyware on your phone, so you would like to reinstall the OS.
One thing I'd like to point out is that the above list represents only the most common signs that someone might have installed Android spyware on your phone. The problem is that you cannot be 100% sure either way, because everyone uses their cell phone differently. The only way to know 100% that your cell phone is free of Android spy software, is to make sure that you keep it close to you at all times, use a phone lock that requires a PIN number, and closely monitor your cell phone for any unusual behavior."
I'm not sure if I can post links, but if you google the article title I stated, you can find it. I wanted some advanced inputs from android developers' points of view.
Click to expand...
Click to collapse
Not gonna lie you sound SUPER paranoid but like everyone else stated if you do a factory wipe it will get rid of anything or if you are THAT worried download a RUU its the same thing sprint would do while laughing at your paranoid ass in the back room
donniegood said:
Not gonna lie you sound SUPER paranoid but like everyone else stated if you do a factory wipe it will get rid of anything or if you are THAT worried download a RUU its the same thing sprint would do while laughing at your paranoid ass in the back room
Click to expand...
Click to collapse
Eh...it happens.
donniegood said:
Not gonna lie you sound SUPER paranoid
Click to expand...
Click to collapse
+1
A little more history would be useful here
Duplicate post.
acrh2 said:
+1
A little more history would be useful here
Click to expand...
Click to collapse
It all started back when we were children emerging into teens. My brother started with Neopets and slowly began scamming kids of their neopoints through false logins and other obvious ploys to trick children. As we entered high school, he and his friend began getting intrigued with developing viruses and spyware as a game to trick one another into falling into each others' traps and obtain each other's data. Me and my brother were on bad terms several times before due to his state-of-mind that being a bigger brother means being able to have full control of the younger siblings' lives, including me and my sister. He began restricting access to general surfing, such as Digg, Reddit, and social networking sites in general. Then, my brother began loosening up and allowing for it, but told us that he would keep keylogs going through router control and had access to login informations as well as chat histories with local friends.
Perhaps, I am being paranoid. I don't know.
Brandizle said:
There's no rooting of my phone. I came across the article: "How To Detect Android Spyware | 5 Ways To Detect Android Spyware" a few hours ago and it stated near the end,
"So what can you do if you think you have Android spy software on your phone? The only way to remove the software is to reinstall the operating system. This can be done at the place of purchase. Just take it in and tell them that you think someone has installed Android spyware on your phone, so you would like to reinstall the OS.
One thing I'd like to point out is that the above list represents only the most common signs that someone might have installed Android spyware on your phone. The problem is that you cannot be 100% sure either way, because everyone uses their cell phone differently. The only way to know 100% that your cell phone is free of Android spy software, is to make sure that you keep it close to you at all times, use a phone lock that requires a PIN number, and closely monitor your cell phone for any unusual behavior."
I'm not sure if I can post links, but if you google the article title I stated, you can find it. I wanted some advanced inputs from android developers' points of view.
Click to expand...
Click to collapse
I looked at that site you're talking about
http://www.androidspysoftware.com/
The site is an attempt to scare you and sell you their Mobile Spy software, sounds like it worked.
That's pretty intense lol.
I would whack my brother over the head with a crowbar if he ****ed with my privacy.
My theoretical brother, that is
You haven't a thing to worry about.. Just make sure "Install from unknown sources" isn't checked and I highly doubt you'll ever have a problem..
topdnbass said:
That's pretty intense lol.
I would whack my brother over the head with a crowbar if he ****ed with my privacy.
My theoretical brother, that is
You haven't a thing to worry about.. Just make sure "Install from unknown sources" isn't checked and I highly doubt you'll ever have a problem..
Click to expand...
Click to collapse
Thanks for empathizing.
After I realized of any theoretical repercussions of allowing him access to my phone for a few minutes while I was in the shower, I immediately went and did a factory data reset, which I believe to be a hard reset.
I also made sure the "Install from unknown sources" was always unchecked.
Me and my brother previously had bad blood. His intentions of being controlling have put his past girlfriends in a bad state of mind. Recently, he has made one of his past girlfriends (at the moment, he was dating her), re-surface her history of self-mutilation. He made her move from Iowa (I think) to live closer to him near our university. She was too late to enroll and after a few months of being with him, she got scared of his controlling attitude and uncontrollable fits of rage and outlashes. She later on during the relationship hid under beds instead of sleeping on them and kept cutting her arm and fingers. Her mother was so outraged that she made a plane ride from Iowa to Kansas just to take her back and my brother hid himself the day she arrived. He was scared of her mother and what would happen if she got her fingers on him.
ausch30 said:
I looked at that site you're talking about
http://www.androidspysoftware.com/
The site is an attempt to scare you and sell you their Mobile Spy software, sounds like it worked.
Click to expand...
Click to collapse
The site was for spyware (Android Spy Software), not against spyware. They're trying to sell it in order to install the application and spy on others without their knowing. My concern is to remove it, so there's no incentive for me to buy their product as it would not benefit my case.
girl knows how to write, felt like i was watching a lifetime movie.. uhh, not that ive ever seen one since im a pretty hardcore dude
Indeed...half expecting something needing moderated shortly. Good thing the EVO can second as a mirror to see who is sneaking up behind you.
toenail78 said:
girl knows how to write, felt like i was watching a lifetime movie.. uhh, not that ive ever seen one since im a pretty hardcore dude
Click to expand...
Click to collapse
I'm a guy, fyi. I'll take that as a compliment, I guess?
it can be in other partitions other than data
i have spyware on my phone AND computer from my ex and of course my phone was rooted so she got it in there DEEEEP in my /dev folder and it is EVERYWHERE. im pretty screwed. time for new phone and computer.. she also managed to get a key logger on my touchscreen phone.. weird huh

[Q] Phone freezes, looses connectivity

I cannot figure out a way to manage currently running apps more efficiently then the program already installed on the phone under "manage apps"
Basically the phone freezes and randomly drops signal. It is also running extremely slow and laggings even during simple txt messaging.
Any ideas
vg30deracer said:
I cannot figure out a way to manage currently running apps more efficiently then the program already installed on the phone under "manage apps"
Basically the phone freezes and randomly drops signal. It is also running extremely slow and laggings even during simple txt messaging.
Any ideas
Click to expand...
Click to collapse
You need to be more specific, because right now the only thing more vague would be to say 'i have a phone'. But, seriously, we need to know if it's rooted, if so what ROM, any hacks or mods, and even what phone it is. This wouldn't be the first time someone posted in the wrong section.
heybobitsme said:
You need to be more specific, because right now the only thing more vague would be to say 'i have a phone'. But, seriously, we need to know if it's rooted, if so what ROM, any hacks or mods, and even what phone it is. This wouldn't be the first time someone posted in the wrong section.
Click to expand...
Click to collapse
I can see your point... I am more familiar with the inner workings of automotive forums then this forum.
The phone is a t-mobile my touch 3g slide.
It is using the stock t-mobile program... I hate it, I dont know how to change it
It is not rooted, overclocked or modded in any way.
vg30deracer said:
I can see your point... I am more familiar with the inner workings of automotive forums then this forum.
The phone is a t-mobile my touch 3g slide.
It is using the stock t-mobile program... I hate it, I dont know how to change it
It is not rooted, overclocked or modded in any way.
Click to expand...
Click to collapse
Ahh, ok. I know of a couple things that could cause the phone to be laggy. One is if you have a lot of text messages, you'll want to delete them. The second would be to clear your cache. Over time, apps that use data, such as the browser, will build up cache. To clear it you go to menu > settings > applications > manage applications > and you'll be brought to a list of your apps. Now just go through and start selecting apps and see if they have any cache and if so clear it. It will look something like the attached image. You'll also free up storage as well. The way you get to it may be a little different as it's been a while since I've messed with stock. Worst case scenario would be to do a factory reset, but I don't think that's necessary and should only be used as a last resort.
Also, I don't know about the random freezing, but the signal loss could be due to the SIM card coming loose or dying. The "locking" SIM card tray sometimes has a tendency to work it's way loose.

Phone hacked

I need help identifying what app or setting got me into this mess.
I think the hacker has adb access.
He shuts down apps.. etc
He is messing with the notifications.. i get ony a few. Sometimes they come in late.
I have made reset from samsung setting and the boot menu, AND I INSTALLED A NEW ROM (the one for my phone) WITH ODIN. Still the issue resurfaces.
I think my roomate installed smthg in it. He is on the house wifi and he is got a degree in networking (i think thats what it's called, we study in french in my country)
Please i need help.
If someone needs any further details, please ask.
Avoid the wifi network you suspect your hacker friend is on, reinstall the rom downloaded on another network and stay on 4G and see if it still happens? Also suspect your PC to be hacked...
Thx for replying,
I did format my pc but i have connected it to house wifi.. didn't notice anything out of order though.
I found out about the "Revoke USB debugging authorisations" option in Developer Options. I think it is working.
Today, since i made a new instagram account, i added a mutual friend. Turns out it was an old and lost account, and thats when i got the error from the video.
Fortunately, i fixed it by un.following the account and clearing the app storage.
I need to know what access does he have?
Can't upload the video, here's some shots.
Look no further than yourself for the cause of this... one way or another.
RX: Factory reset, change Google account password.
Stop with the social media crap and go mingle with real people.
This not about social media, it's about getting my phone back.
With my old account, I couldn't even talk to my messenger friend. Today, thats like having your phone number unreachable all the time, frustrating.
Please if you don't want to help don't, but no need for quick unhelpful replies.
Carch921 said:
This not about social media, it's about getting my phone back.
With my old account, I couldn't even talk to my messenger friend. Today, thats like having your phone number unreachable all the time, frustrating.
Please if you don't want to help don't, but no need for quick unhelpful replies.
Click to expand...
Click to collapse
How was it compromised?
Understand if it was compromised it's more than likely because you left yourself vulnerable to attack.
A compromised OS needs to be cleaned or wiped... I gave you the solution(s).
No need to say thanks but don't give me lip about your screw ups.
Thank you.
I tried factory reset more than 10 times, different ways. No luck.
I think he is got access to one of my friends account but i don't know how he is using this connection with me ( message, notification.. i don't know)
@blackhawk what you said is true, and i didn't mean no offense.
Carch921 said:
Thank you.
I tried factory reset more than 10 times, different ways. No luck.
I think he is got access to one of my friends account but i don't know how he is using this connection with me ( message, notification.. i don't know)
@blackhawk what you said is true, and i didn't mean no offense.
Click to expand...
Click to collapse
Reflash the firmware especially if it is Oreo or below.
If it's not embedded in the firmware, it's being added by you albeit inadvertently.
Your Achilles heel is social media... don't be so predictable. Break the link in the chain.
None of the social apps should be running on the device, they are malware. At least keep them in the cloud.
Email must always be kept in the cloud and any attachments downloaded from it scruntinized or preferably not downloaded at all. All downloads are suspect.
At this point your data base is suspect as well.
Insanity is doing the same thing over and over, expecting a different result.
Android 11.
I am trying.
Carch921 said:
Android 11.
I am trying.
Click to expand...
Click to collapse
Unless someone physically got their hands on it, there's no known way the Android 11 stock factory image can be compromised by a rootkit or virus. A factory reset is all that is needed.
The problem happened after the reset.
blackhawk said:
Unless someone physically got their hands on it, there's no known way the Android 11 stock factory image can be compromised by a rootkit or virus. A factory reset is all that is needed.
The problem happened after the reset.
Click to expand...
Click to collapse
That is exactly what i suspect did happen. I often leave my phone home and my pattern is known for him.
How can i undo a modification of that level.
(I intend to go to a phone repair shop and install new soft with the "box". Is this recommended or is it a bad idea)
Carch921 said:
That is exactly what i suspect did happen. I often leave my phone home and my pattern is known for him.
How can i undo a modification of that level.
(I intend to go to a phone repair shop and install new soft with the "box". Is this recommended or is it a bad idea)
Click to expand...
Click to collapse
Never leave a phone physically unsecured as that's the only real security there is.
You need to have the firmware reflashed then be careful what you put back on it.
Change all your passwords and use secure passwords.
I ithink i this is the problem.( in the pic below)
There was an app called android device.. don't know if this is normal. So i deleted it and restarted and things are back to normal.
Sorry i can't upload the image, the app closes automatically.

			
				
Scan it online with Virustotal.
Sell the phone Facebook

Question Help Desperately Needed - Random Reboots

So I posted about this previously but here's more info and a clearer summary
The Issue:
Phone randomly reboots about an average of once per day. Screen freezes, goes black, comes back on for 3 seconds still frozen, then proceeds to reboot. I've kept track and 100% of of the time this seems to happen when I'm typing. Initially I thought it was Textra, but it has happened in Snapchat, and Twitch whenever the google keyboard is up. Google sent a replacement phone and the issues persists, and I find it hard to believe that both phone would have the exact same hardware issue. Furthermore it very much seems like a software issue considering it ONLY happens when the google keyboard is up.
My hope is that someone might have encountered this and has a simple solution although I doubt it. Unfortunately since I don't have another phone, I have to wait to obtain one before I do a safe mode test. And even if I do it's not realistic for me to test it that way because I'd have to spend hours typing away just to try to get the issue to occur (since it's not frequent like every 5 minutes).
I'm suspecting some data or a setting is getting transferred over from my previous backup that's affecting google keyboard or something of the sort. My next step will be a factory reset, and then reinstalling everything bit by bit manually. Of course I have to link my google account, but I won't have it automatically restore the backup. If that doesn't help then I'm at a loss. At that point I'd probably pick up a cheap Pixel 2XL as my daily, and use my P6Pro in safe mode as much as I can to try to trigger the issue I guess?
The Phone:
Pixel 6 Pro
Not Rooted
November 5 Update
Set up done using my google account to restore all apps and settings, not cable
Remind me since I don't recall if it was brought up in your other thread about the issue, did you try Official Google Android Flash Tool yet?
Agree with edor, Android flash tool, flash both slots, start all over
roirraW edor ehT said:
Remind me since I don't recall if it was brought up in your other thread about the issue, did you try Official Google Android Flash Tool yet?
Click to expand...
Click to collapse
I have not tried this. What would this be used for?
ne0ns4l4m4nder said:
Agree with edor, Android flash tool, flash both slots, start all over
Click to expand...
Click to collapse
Not sure what that means sorry, can you elaborate?
MarkAnthony121 said:
I have not tried this. What would this be used for?
Click to expand...
Click to collapse
To wipe the phone and start back fresh.
MarkAnthony121 said:
Not sure what that means sorry, can you elaborate?
Click to expand...
Click to collapse
Just that. To start back fully fresh. Then if you do that take my advice from the other thread, don't restore backups from Google or anywhere, and initially only install your most critical apps. Once you determine you're not having the problem, install some more. Verify, repeat.
ne0ns4l4m4nder said:
Agree with edor, Android flash tool, flash both slots, start all over
Click to expand...
Click to collapse
Not sure what that means sorry, can you elaborate?
roirraW edor ehT said:
To wipe the phone and start back fresh.
Just that. To start back fully fresh. Then if you do that take my advice from the other thread, don't restore backups from Google or anywhere, and initially only install your most critical apps. Once you determine you're not having the problem, install some more. Verify, repeat.
Click to expand...
Click to collapse
Yes but I don't understand what "flash both slots" means. And wouldn't I get the same result by simply doing a factory reset and then proceeding with the method of installing everything manually and not from a backup? Why use the google flash tool vs factory reset?
MarkAnthony121 said:
Not sure what that means sorry, can you elaborate?
Yes but I don't understand what "flash both slots" means. And wouldn't I get the same result by simply doing a factory reset and then proceeding with the method of installing everything manually and not from a backup? Why use the google flash tool vs factory reset?
Click to expand...
Click to collapse
At this point, that's more information than you really need to know to try to fix your phone. I don't want to overcomplicate things. You can look at Google search results for "Pixel flash both slots" if you really want to go down that road right now.
Spoiler: Some of the details you're asking for, but you don't need right now
In short, starting with the Pixel 1 in 2016, they have two copies of almost everything (except only one copy of user data). On a Pixel, and another phone that employs dual slots, when you receive an OTA update, it updates the copy of Android that you're not currently running, then reboots into the one it just updated, and once rebooted it goes ahead and updates the copy that you're no longer running, so they're both now updated.
Not all OEMs use the dual partition strategy, which is frustrating. When I briefly had the Note 10+ before the P6P came out, I was amazed that Samsung still hasn't adopted the method. It beats the old style OTA method that Samsung still uses to this day as far as I know where it takes 15-20 minutes or more to run the update while your phone is unable to be used at all, and then even when it boots up the next time Android has to finish the job "optimizing" your apps for the new update. Dual partitions for Android save a lot of time when updating the phone.
In some manual flashing processes, you end up with one slot with a different copy of what you have in the other slot - and you don't want that. The slots are referred to as Slot A and Slot B.
I can go further into detail but you don't really need that to fix your phone.
All you need to know right now is Official Google Android Flash Tool.
If you haven't already tried the factory reset, et cetera, which we had recommended to you at least once in the other thread, then by all means, you can try that. But if you're going to try that, you might as well just use the Official Google Android Flash Tool and ensure you are 100% stock. Official Google Android Flash Tool has fixed a good dozen or two folks' issues (I haven't been keeping count) in these forums in the past 2+ months.
So if the factory resetting doesn't solve things then you'll still have to try Official Google Android Flash Tool to be closer to sure that you tried everything that you could. We had already suggested the Factory Reset to you in the other thread. Since you created a new thread, I figured you might be looking for information you hadn't been given yet.
So the short answer is because Official Google Android Flash Tool will do an even more complete job of putting your phone back to 100% stock, with a lot less doubt than a simple factory reset. Sure, a factory reset, in theory, should get you the same thing, but there are all sorts of circumstances where a factory reset won't. Something is wrong with your phone and we don't know what it is.
There's the Factory Reset idea and then there's the Official Google Android Flash Tool idea - either coupled with the staggered manual installation of apps until you narrow down if it was a particular app causing the issue. It doesn't matter which one you choose to try first. If you try just a Factory Reset, and things still go haywire, then you'll still have to try Official Google Android Flash Tool after that. It's your choice, now pick one and go forth and hopefully reboot no more.
Also, I wasn't going to mention this but I will now. Forums generally discourage users from creating multiple threads about the same issue or posting about the same issue in multiple threads. You can always update the OP (opening/first post) if you need to, and give an update as a reply to your existing thread.
MarkAnthony121 said:
So I posted about this previously but here's more info and a clearer summary
The Issue:
Phone randomly reboots about an average of once per day. Screen freezes, goes black, comes back on for 3 seconds still frozen, then proceeds to reboot. I've kept track and 100% of of the time this seems to happen when I'm typing. Initially I thought it was Textra, but it has happened in Snapchat, and Twitch whenever the google keyboard is up. Google sent a replacement phone and the issues persists, and I find it hard to believe that both phone would have the exact same hardware issue. Furthermore it very much seems like a software issue considering it ONLY happens when the google keyboard is up.
My hope is that someone might have encountered this and has a simple solution although I doubt it. Unfortunately since I don't have another phone, I have to wait to obtain one before I do a safe mode test. And even if I do it's not realistic for me to test it that way because I'd have to spend hours typing away just to try to get the issue to occur (since it's not frequent like every 5 minutes).
I'm suspecting some data or a setting is getting transferred over from my previous backup that's affecting google keyboard or something of the sort. My next step will be a factory reset, and then reinstalling everything bit by bit manually. Of course I have to link my google account, but I won't have it automatically restore the backup. If that doesn't help then I'm at a loss. At that point I'd probably pick up a cheap Pixel 2XL as my daily, and use my P6Pro in safe mode as much as I can to try to trigger the issue I guess?
The Phone:
Pixel 6 Pro
Not Rooted
November 5 Update
Set up done using my google account to restore all apps and settings, not cable
Click to expand...
Click to collapse
I've heard of freezing problems from others related to gboard. This would indeed appear to be a software flaw. I've never really used gboard since the first step for me was google-free AOSP, then put in my sim card and start using it (I don't like spyware).
Simplest solution for you would likely be to try a different soft keyboard. Personally, I would suggest finding one on f-droid rather than play store because open source.
For what it's worth, I've been using GBoard for 5+ years and have never had a problem.
96carboard said:
I've heard of freezing problems from others related to gboard. This would indeed appear to be a software flaw. I've never really used gboard since the first step for me was google-free AOSP, then put in my sim card and start using it (I don't like spyware).
Simplest solution for you would likely be to try a different soft keyboard. Personally, I would suggest finding one on f-droid rather than play store because open source.
Click to expand...
Click to collapse
I used to root back in the day and use a custom ROM. If I do that there's no automatic updates right? Have to reload a new ROM for updates?
MarkAnthony121 said:
I used to root back in the day and use a custom ROM. If I do that there's no automatic updates right? Have to reload a new ROM for updates?
Click to expand...
Click to collapse
Depends on the ROM. I believe GrapheneOS has OTA updates. I know some others over the years have had that, too. Certainly not most custom ROMs but some.
roirraW edor ehT said:
Depends on the ROM. I believe GrapheneOS has OTA updates. I know some others over the years have had that, too. Certainly not most custom ROMs but some.
Click to expand...
Click to collapse
Thanks for all the help. (sorry for posting twice, I tried to delete the other) And I did appreciate the extra info so that I understood WHY I needed to do it this way and how it all functions. Two final questions. On modern phones like this one, does running a custom rom really improve battery/performance much? It's already pretty snappy for me, so I feel if I don't care about customizability it's probably not worth the effort for minimal reward. And second question, will the flash tool give me the option to clear both slots ?
Oh and third, is it ok to link my google account, (to get my contacts and such) as long as I'm not restoring any backups from it?
MarkAnthony121 said:
Thanks for all the help. (sorry for posting twice, I tried to delete the other) And I did appreciate the extra info so that I understood WHY I needed to do it this way and how it all functions.
Click to expand...
Click to collapse
You're very welcome!
MarkAnthony121 said:
Two final questions. On modern phones like this one, does running a custom rom really improve battery/performance much?
Click to expand...
Click to collapse
In my opinion, no, but the object of some ROMs (like GrapheneOS) are more geared towards very much increased security and avoidance of all the Google data-collecting that goes on with everything Google, although you can use some or most Google apps with GrapheneOS if you choose.
I've never actually tried GrapheneOS, though - I've only kept up with the two threads about them because I was curious about it. To me, starting with my first Pixel (I never owned a Nexus device), I liked stock Android way better for my purposes.
But just as for a lot of phone-related subjects, the answer to this question is very subjective. What's right for me isn't right for everyone. Everyone's needs are different. The only way of knowing for sure is to try it. You might try something and very quickly say "to heck with that, I'm going back", or you might say "oh, I like this loads better". I'm not a betting man unless something is a near 100% chance, so it's really a toss-up whether you would like a different ROM or not.
Also, how I handle my battery works great for me - but it wouldn't for everyone. I don't charge the phone until it gets down to 25%, and I try not to let it get any lower than 25%. I only charge the phone up to 75% when I can. I never charge overnight, and I never quick charge. That 50% range of battery still lasts me about 24 hours. My Pixel 1 battery is in great shape because of this habit. My wife's, on the other hand, since she didn't do this - her battery on her old Pixel 1 is relatively shot.
MarkAnthony121 said:
It's already pretty snappy for me, so I feel if I don't care about customizability it's probably not worth the effort for minimal reward.
Click to expand...
Click to collapse
Sounds as if you already have made up your mind to me. I mean, that's how I feel, and I like using Google's services for the most part. I'm more a function over form person. While I don't want something downright fugly, I really don't care what things look like - only how they do what I want them to do. Yet again, "how they do what I want them to do" is very subjective. The Samsung Galaxy Note 10+ didn't do what my wife and I wanted it to do, but we were both spoiled on the Pixel 1 before that. We don't regret our choice to go back to Pixel via the 6 Pro. For others, the Samsung phones are what they need.
MarkAnthony121 said:
And second question, will the flash tool give me the option to clear both slots ?
Click to expand...
Click to collapse
You don't want to "clear" both slots, you want to flash both slots. In answer to your question, I don't think you'll have a choice via the site (or offline flashing the full factory image). In other words, both slots are going to get flashed whether you like it or not. You would have to go to extra efforts to *not* flash both slots. Hence yet another reason why you don't have to worry about that aspect.
Google's official methods would never flash only one slot by default. That would be just plain idiotic of them.
Before you ask, the reason I recommend the site rather than offline flashing of the full factory image is:
It's more user-friendly.
It has solved problems when manually flashing the full factory image has not for some others with particular problems.
MarkAnthony121 said:
Oh and third, is it ok to link my google account, (to get my contacts and such) as long as I'm not restoring any backups from it?
Click to expand...
Click to collapse
Yes, absolutely, although in some cases I've recommended going completely fresh and not even doing that, at least before testing long enough to see if you have the issue. You certainly could go without putting your Google account in, etc, but I don't feel that's warranted at this point. The only time I think you should do that, in this case, is if you do it the other way (with your Google account), and you still have the same problem right away (without installing any additional apps).
Just remember don't install any additional apps to start with, long enough to be sure that the problem isn't happening. I know it's a painful process - I've done this before on several devices for different reasons. Usually, the cause of issues becomes evident but it's possible it won't be completely obvious.
FYI, just putting your Google account in will, I believe, possibly still automatically restore your phone's most basic settings but I could be wrong about that. You could always try it without your account at first, use the phone in it's limited state for long enough to know there's no problem, and only then put your Google account in.

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