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Ok. I just recently picked up my EVO and am already experiencing problems.
I've been on the phone with Sprint for about 6 hours all together and no one can pinpoint my issue...
The problem is the visual voicemail will not retrieve messages. I just recently was able to dial 1 and login into my voicemail.
The only way to have visual voicemail retrieve my messages is if I:
go to visual voicemail
go to compose
send a message to activate my voicemail (can't provide links)
go to settings--->applications----->voicemail
clear data
home
go back to the visual voicemail app.... and wait.
After waiting a few minutes, the app eventually retrieves all the voicemails that were sent.....
But I've had the Moment, Hero, and now EVO.... and the with the Moment and Hero I never had to go through a loophole like this.
Are there any fixes for this? Or at least is this a known issue? Before people reply with a "search forums"... trust me I have. The only way I knew about the loophole was by searching. All the other sites I've been to never had a fix, just a complaint thread.
Also, I'd rather not download Visual Voicemail or Google Voicemail. I paid retail price and would like the device to work... Ya know?
Thanks in advance!
What Rom are you using? Just asking?
Sent from my PC36100 using XDA App
I'm not on any rooted ROM. Just stock 2.2.
OK I know this has been brought up a few times in the CM threads. I get this ghost VM notification on CM6 and on all the nightlys. I also am getting this ghost VM notification on the MIUI rom. I do NOT get this notification on ANY sense ROMs I have tried.
I read this Forum everyday as much as I can. I have tried search. Every thing that comes up close to what I have going on doesn't seem to get fully answered as to why this is coming up on some phones and not others.
I flashed CM6 and a few nightlys on my Wifes phone and She has NEVER received the *86 VM notification.
I am always updated to the most current PRL, PRI and NV. Nothing I have tried will clear this message. On the CM6 ROM I can hit the clear button under the notification bar and that clears it for a little while but then the damn thing comes back.
Can anyone explain this and offer up a FIX. I know I'm not the only one.
Any one have any help on this?
Sent from my PC36100 using XDA App
12 hours and no reply. I have searched the forum all day. Sorry to be a pain in the ass but if anyone has any ideas I would appreciate it.
Sent from my PC36100 using XDA App
I have the same problem that is why i went back to fresh 3.2... I searched all thru the internet and I could not find anything either... sucks to be us. Maybe we should email darsh
Yeah I have this problem too, so I went back to fresh and I am waiting for the desire hd rom to be ported... :/
Sent from my PC36100 using XDA App
I guess I'm in the club also. Same problem when I was on Vaelpak. Flashed back to stock, rooted, for a while. Now on Fresh.
Settings>Call>Voicemail> Change the number from *86 to whatever your phone number is.
Brutus2TheMax said:
Settings>Call>Voicemail> Change the number from *86 to whatever your phone number is.
Click to expand...
Click to collapse
Thank you Brutus for the input.
I know all about that part of the set-up. This DOES NOT get rid of the Ghost notification. I still will get a notification that I have a voice mail (and YES I have checked to make sure my VM's are cleared out).
Just FYI I use google voice when I am on CM6 or nightlys. Google Voice works great but still will not clear the VM notification.
Jetdr said:
Thank you Brutus for the input.
I know all about that part of the set-up. This DOES NOT get rid of the Ghost notification. I still will get a notification that I have a voice mail (and YES I have checked to make sure my VM's are cleared out).
Just FYI I use google voice when I am on CM6 or nightlys. Google Voice works great but still will not clear the VM notification.
Click to expand...
Click to collapse
Dont skip my post I am going to say two diffrent things . First normaly you get the notification because you received a voicemail. The stock rom has a code writen in to block that text so that you dont see the notification when you receive a voicemail.
Now Jetdr I will try to answer your question here. I think your voicemail hasnt been provisioned. Click on your VVM app and hit menu, when you hit menu you should have 3 options, compose, search and settings. If you have a 4th option that says unsent or undelivered click it. When VVM sets up, it automaticly sends a voicemail to the server to setup your VVM. If that message doesnt get sent then it probably never will. You will have to uninstall the VVM.Apk and reinstall the app. One time when I was setting up CM6 I had to install the voicemail apk several times before I got it to provision correctly. If it doesn provision a minute or two after you install it then its not going to. Not sure if this is whats causing your ghost voicemail text but I am thinking this is it. The easiest way to tell is to just click the vvm app and see if it shows four options or three. It should only show three.
If you are using google voice you dont still have the sprint VVM installed do you? If you dont have the sprint VVM installed then I am not sure whats causing your issue considering my directions to fix your issue is in regardes to the sprint vvm app.
Hope that helps.
I've tried all that and more.... nothing fixes it. I've concidered calling sprint but don't want to ruin my insurance..
Sent from my PC36100 using XDA App
Twilk... thanks so much for the response. I did all you suggested and I flashed back over to the newest MIUI ROM and I still have the VM notification. I made sure I didn't have any voice mails before I flashed. The notification will not clear even with the settings selected to not show.
Initially it has the *86 number but when I change the VM settings to my number it of course then comes up in the drop down box with my number.
The same thing happens on CM ROMs.
Sent from my PC36100 using XDA App
Anyone else have any ideas?
Sent from my PC36100 using XDA App
My notification says 4 voicemails... so I'm wondering if when I rooted my phone I had voicemails.. I don't really listen to my voicemails.. i'd rather just receive a text from someone... I just wish that I had made sure to clear my box before I rooted.. not sure if this is the reason for it... but it doesn't seem like there are many users with this problem. I'm sort of anti-twitter or I would ask cyanogen myself.. this is soo annoying! Especially since I hate voice mail to begin with.. I don't read my bills much, but I think sprint charges for voicemail.. anyway I can cancel my voicemail service? Also they charge me to keep a spending limit.. I want to call sprint and ask to cancel my voicemail..
Sent from my PC36100 using XDA App
Updates ???
Feb 3 - 2011
Anybody ever figure this one. Or do we just clear the message on each reboot?
Clear dalv. and cache,then change *86 to your mobile number then block 9016 from your sprint account.I added youmail and mine works perfect.I get txt and VM very quick.If the person that left you the voice mail is in your contacts it will show them as leaving the VM and you can just tap on there pic and it will play the ones they left you.
And I have no phantom notifications or anything odd.
davekaye said:
Feb 3 - 2011
Anybody ever figure this one. Or do we just clear the message on each reboot?
Click to expand...
Click to collapse
Here. That's the only known way to get rid of it. It's a PITA but it works.
Hi all,
Hopefully someone can help me as I am completely stumped.
Three days ago I flashed an sense ROM and all was well until I noticed people saying you didn't get my voicemail? So pressed 1 and called my VM only to find I had 7 voicemail that I was never notified about. I didn't get a task bar notification, app notification and they didn't show in the VVM app.
I have done the following, battery pull, update prl, update profile, sent activation message to [email protected], says it there is a delay in setting up your voicemail and you message will be sent as soon as this step is complete. I have also tried restoring a nandroid when VVM was working and nothing works.
Im lost and it sux not knowing if I have a VM, any help is greatly appreciated.
Thanks,
JP
identical situation here, did you ever find a solution? anyone else have this experience? if so, howdya fix it?
bump this...having the same issue.
uninstalled vvm and re-installed latest apk, app generated it's own activation message, but send failed, still no notifications, this sucks...
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Nah, this isn't the aosp text issue, it's different, but thanks for the input.
So I took my phone to sprint today, and after an hour and a half working w/ 3 different tech depts, a couple supposed vvm resets (or refreshes), and a full reset of the phone and still no fix, they decide to give me a new phone. Set up the new one (003 w/ 3.29 otb) and no dice, 3 hours, a new phone, and still have the same problem I walked in with. I've uninstalled and re-installed latest apk as well as an older one. What seems to be the problem is the "activation message" is not sending. Sprint says it's a known issue and there will be a software fix soon - my experience w/ Sprint is 6 mo. is "soon" for an update or fix. Anybody know a fix for this?
Holyrolla said:
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Click to expand...
Click to collapse
holyrolla's right check to make sure you don't have it blocked. if you added it before it wouldn't block it. but now for some reason it blocks it. I had the same problem as the op took me a week trying to figure it out. then I remembered I blocked 9016 when I had cm6. unblocked it and within a few hours my voicemail activation was able to be sent.
also compose a message in the vvm app and send it to someone in your contacts, this should get the server talking with your phone if your activation message still won't send
Holyrolla said:
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Click to expand...
Click to collapse
This worked! I blocked and unblocked 9016 text in August on Heroc. Four days before Thanksgiving on Evo for 2.5 weeks w/ vvm working fine...and all of a sudden no vvm. After I replied to this post earlier, I decided to check it out anyway and there it was. Unblocked 9016 and vvm works fine.
Thank you Holyrolla!
Unfortunately each time I try to post this question, I'm getting the following error - even though there are no links. The details of my problem, therefore, may be spread across several comments in this thread as I attempt to include them all.
Code:
To prevent spam to the forums, ALL new users are not permitted to post outside links in their messages. After approximately eight posts, you will be able to post outside links. Thanks for understanding!
I flashed SyndicateRom Frozen 1.2 yesterday, and am LOVING it so far! Besides a known bug with the missed call info displayed on the glass lock screen, I have only one problem with my phone right now.
While getting all my apps reinstalled & set back up, I decided on a whim to install Google Voice. During the install wizard apparently it took over my phone. I thought I'd cancelled out in time, but when sending a text msg this morning a friend told me it was showing up w/ my GV number. I removed GV, and through their website I deactivated their voicemail.
So now when I text, it shows my correct number. I'm making & receiving calls ok. But when an incoming call goes to voicemail, the Visual Voicemail app never notifies me of a voicemail, and instead I get a weird text msg like this:
(to be continued)
Wow, 5 minute posting limit imposed too. this is fun!
/ / ANDROID : < caller's phone # > has sent you a Sprint Voice Message. Call 408 - 970 - 0000 to listen. MMSN,15ec6a1b4,1fc6,V69A / tC1Nqr / / CM
(spaces added to foil the system from thinking I'm posting a URL)
(to be continued)
(hopefully I can get the rest in this time)
That last part after the MMSN changes each time.
I'm able to press/hold 1 to access my voicemail, but when I go into the VM app, there's nothing there.
I tried restoring from TitaniumBackup - that brought a couple of my old voicemails back, but still nothing new, and I still get the text messages.
I tried sending a voicemail to activate @ vvm.sprint.com through the voicemail app - that results in a return text message saying:
/ / ANDROID : * @ vvm . coremobility . com has sent you a Sprint Voice Message... yada yada yada
I've also seen texts like this:
/ / ANDROID : Provisioning successful CFGv320c.0=07cbKhXuKph / / CM
I also tried installing a 5.1.0.52 apk (can't locate the URL I eventually tracked down at the moment).
Still nothing.
I just spent an hour on a support chat w/ Sprint. We tried *38, *720; rebooting more times than I can count, and now I'm at the point where he's reset "something" and it's supposedly going to start working for me in the next hour. Call me a skeptic.
Is it something on Google's end? Sprint's? My phone? Has anybody else worked through this before? I just want my vm app to work like it always has.
TIA!
I once again found the URL where I downloaded the 5.1.0.52 apk:
https://upgradeserver.coremobility.com/prod/sprint/2.1/5.1.0.52/vtt-sprint.apk
(and woohoo, looks like I can post URLs now)
Any ideas on this?
Using Titanium I uninstalled voicemail, rebooted, reinstalled, and am still getting the text messages.
Would reflashing be an option? I hate to do it since I finally have everything set up just the way I like - but I need to get this fixed.
Sent from my SPH-D700 using XDA App
Is this the right forum to be asking for help?
Sent from my SPH-D700 using XDA App
I don't think the issue has to do with google voice. I am having the same issue with SFR 1.2 and I never installed GV. I have tried clearing data, I have tried to reactivate my VVM, I have tried restoring a titanium backup as well.
Everything in VVM seems to work, but it never receives messages.
If you find a fix, post it here so those of us having the issue can get it working too.
EDIT: I figured out my issue was actually with Handcent. The VVM application requires messages to be passed from the stock SMS application to DL VVM messages. If you have handcent and are using 3.9.5 go into settings>default applications> and check "disabled" and your VVM will start working again. Hope this helps someone other than me.
runngwlf said:
EDIT: I figured out my issue was actually with Handcent. The VVM application requires messages to be passed from the stock SMS application to DL VVM messages. If you have handcent and are using 3.9.5 go into settings>default applications> and check "disabled" and your VVM will start working again. Hope this helps someone other than me.
Click to expand...
Click to collapse
Interesting... I've always used Handcent (since my Hero days). I vaguely remember setting it to "All (SMS & MMS)". I changed it back to "Disable" and will see what happens. So far none of the voicemails on the system are downloading (when I dial in it tells me there are 9 new messages). I don't have a landline to leave a test message, so it'll be a while before I can get somebody to call me to test.
Thanks for the past - it would be great if that's all it takes to fix it! After changing this setting, you're no longer getting those strange text messages either?
I can't remeber where it is, but on google.com/voice ,log into your account, there is a setting that can be changed, also a # to dial, I wish I could remeber, its #?? To disable google voice, but that's probably not your problem, I bet its a setting on gvoice website...
Help support autism awareness,it only takes 2 seconds to help make a difference...
http://picketfenceblogs.com/vote/3616
Sent from MyEF02 using XDAPA...
Thanks but already checked all that.
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ecooce said:
I can't remeber where it is, but on google.com/voice ,log into your account, there is a setting that can be changed, also a # to dial, I wish I could remeber, its #?? To disable google voice, but that's probably not your problem, I bet its a setting on gvoice website...
Help support autism awareness,it only takes 2 seconds to help make a difference...
http://picketfenceblogs.com/vote/3616
Sent from MyEF02 using XDAPA...
Click to expand...
Click to collapse
It was *38 to disable.
It looks like changing that setting in Handcent referenced above has corrected the problem - I have voicemail working again w/o those annoying text messages! Thanks for your help!
Handcent setting IS the problem!!!
runngwlf said:
EDIT: I figured out my issue was actually with Handcent. The VVM application requires messages to be passed from the stock SMS application to DL VVM messages. If you have handcent and are using 3.9.5 go into settings>default applications> and check "disabled" and your VVM will start working again. Hope this helps someone other than me.
Click to expand...
Click to collapse
YOU ARE MY HERO!!! This problem has been driving me insane for five days. Handcent 3.9.7 was the culprit on my Samsung Epic 4G as well. After reading your post, went to Settings --> Application Settings --> Default Messaging application and switched to "Disable", now Voice Mail icon shows up no problem.
Thank you so much for posting this fix!
thetexjwp said:
YOU ARE MY HERO!!! This problem has been driving me insane for five days. Handcent 3.9.7 was the culprit on my Samsung Epic 4G as well. After reading your post, went to Settings --> Application Settings --> Default Messaging application and switched to "Disable", now Voice Mail icon shows up no problem.
Thank you so much for posting this fix!
Click to expand...
Click to collapse
I've been having this problem since the GB update on my Evo Shift. This solution works!
I am a noob to posting but not new to reading this forum nor rooting.
I have an EVO 4G and just flashed AOKP build 33 with GAPPS 3-17.
I have Google Voice installed and have used it with no problems for almost a year now.
Just yesterday when I flashed AOKP build 33 my phone quit receiving text messages. I still receive them on my Google Voice account on my phone and on the computer.
GV is set to have my text messages go through my text client and my text client is set to the default messaging app.
I have tried flashing to recovery nandroids of previous Roms and states of Roms and that did not solve my problem.
I didn't see anyone at the AOKP thread who has had the same problem.
What can I do? Please help.
*apologies for posting this if there is a better place for it to go but after making it through all of the results on my searches about this with no solution I am extremely frustrated and need a solution.
Have you tried uninstalling GV to see if that solves the problem? My phone did the same thing for a while with google voice and I never understood why, but uninstalling GV took care of my issues. You will probably get the text messages a few hours to a few days late, or at least that is what happened to me
trau89 said:
Have you tried uninstalling GV to see if that solves the problem? My phone did the same thing for a while with google voice and I never understood why, but uninstalling GV took care of my issues. You will probably get the text messages a few hours to a few days late, or at least that is what happened to me
Click to expand...
Click to collapse
So do I need to do more than just uninstall and re-install the app? i.e. the whole thing with un-linking my number and voicemail and everything?
If you uninstall it, I def would suggest doing the full uninstall procedure,..the unlinking, etc.
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scottspa74 said:
If you uninstall it, I def would suggest doing the full uninstall procedure,..the unlinking, etc.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Giving it a shot now. Thanks.
I'm worried though, without GV I will have no option for text messages.
How's that? What did I miss? You don't have a stock messaging app, or you don't have a sprint phone #?
Sent from my PC36100 using xda premium
no dice
I disabled my GV account and un-linked it from my number, restarted and still no incoming texts. Any other ideas?
Make sure somehow you have the latest radios and such maybe? Have someone text you again now that its all undone and see if the new message will go through. Like I said, even after disabling GV, it took 3 days for the lost texts to come through.
trau89 said:
Make sure somehow you have the latest radios and such maybe? Have someone text you again now that its all undone and see if the new message will go through. Like I said, even after disabling GV, it took 3 days for the lost texts to come through.
Click to expand...
Click to collapse
I've had someone texting me throughout the process to no avail. I am working on updating the profile and the PRI/PRL but have to load a sense ROM. Is that the same as the radios? Haven't really dealt with radios before.
Any towers being worked on in your area? I've had no incoming texts for 4 weeks now, due to a tower upgrade (LTE). The only way I could get a text was to make a phone call (typically called my voicemail when I wanted to check for texts). Supposedly this is done as of today...
Worth it for the LTE though!
Resolved
Thanks guys. I ended up just flashing a MikG ROM and it corrected what ever was wrong. Then flashed my AOKP ROM and we are back up and running. Still have no idea what it was.
I'm having same issues, ive been switching back and forth between ROMS to see if i can find one that works. I removed Google voice from my phone, and deactivated it online to see if that fix it. but not working still.
I still only get texts when i make a phone call.
Mik G worked for me as well
Those who are having the problem, are you restoring a backup of GV with data?
Remember, especially with Google apps, there are a lot of updated features for ICS and backups from Gingerbread will not work efficiently. It is best to start from scratch with these apps, especially seeing that Google voice pull most of its data from the cloud... no real need to restore data with it.