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I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?
Had same problem a while ago when first upgraded to WM6
Tried various flavours including LSVW's but always had the same problem.
I then tried a different radio rom and Custel's great WM6
thankfully all is now working brilliant and never had a problem.
However not sure if this was the change in radio or the flavour of WM6 that caused it to correct.
i also have changed the settings in HTC custom so that in the comms tab i do not have GPRS/3G always on.
I have it set to disconnect.
Hope it helps.
I had this issue as after a few hours I did figure out one POSSIBLE cause.
When I turned off messenger on my PC, then it was able to sync.
You'd think it wouldn't need that but there you go.
RG
chrisnash said:
I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?
Click to expand...
Click to collapse
Hi, Kindly wanted to CHRISNASH, if the suggestion our fellow guys suggested resolved the issuse of connecting & syncing with window live as i hav the exact same problem? PLEASE...
i'll try the Custel rom tomorrow - its the only one I haven't tried I think. its certainly not an issue with the desktop as I dont have an account logged on.
I'm pretty sure I havent had these issues with my orange sim so it looks as though it might be tmobile related.
I havent used any connection tweaks so it cant be that.
ill also try one of the earlier lsvw roms which I know worked with my orange sim and see if that works.
any other suggestions would be seriously appreciated as I am running a conference with some students next week and I have planned a load of activities using it!
Windows Live not working with t-mobile and wm6
Well, I just tried my orange sim in my wm6 hermes and Windows Live synced fine. I put my tmobile sim in and it wouldnt sync giving the usual error message that it cant find a connection even when there is one. So I guess there is an issue with tmobile UK and Windows Live on WM6. Interestingly I have no such issues with it on WM5. Unless of course its an issue with the Radio version. I'll test that out now and report back.
Its definitely an issue with tmobileUK, wm6 and windows live, cos I just flashed the same device that had wm6, 1.41.00 radio and tmobile sim and wouldnt sync with windows live, with a wm5 rom and kept everything elas the same and it synced just fine!
Any ideas anyone?
Hello All,
I believe there are many like me who would love to get the Blackberry Connect Software working on their HDs. At the moment, it seems like black magic how to get it working and the other thread doesn't really contain much useful information on working configurations.
So far, we know the following:
1. It is Radio, ROM and SIM card dependent.
2. You need to have the BB service provisioned on your SIM and have the new style SIMs that support full data functions.
3. Latest version of BB Connect required for TouchHD (4.0.0.106). This is available from HTC Asia on on the internet (just search these boards)
What i'd like to use this thread for is for people to post WORKING configurations with as many details as possible regarding the setup/installation procedure. I'll start with the only configuration I've managed to get working so far.
ROM: Dutty's 1.9b extreme
Radio: 1.12.25.16
SIM: Blackberry service from MTN
Installation/Procedure:
- Flash ROM
- Install BB Connect software
- Provision SIM card
- Connection was activated after a few hours.
Other information:
- The BB connect service defaults to IE as the browser.
- BB Push email service worked but with lag. SEVEN was much better in this regard.
- I was unable to get messenger, stock tabs, weather update, google maps, etc to use the BB connection
- BB push email service creates its own mail folders on your device regardless of what you already have.
- BB email folders do not have full flip to scroll to next message functionality in TF3D.
- BB email did not display pictures, etc
Please lets have other users chime in here and perhaps we can get a Wiki section created for BB Connect on the HD. Lets please keep to the same format as above to keep the information easily referenced and trackable.
Thanks
Thanks for the info, I have been able to run the service with all ROM's expect for the ones built on 6.5 OS's..
Connection was instant in each installation (right after a reset I am connected - then I'd push my service book -- done)
I do not have any lags in mail arrival.
Its satisfactory for me- but as you said you have to stop the BB service prior to any attempt to use the data connection for other purposes (IE, weather...etc)
Only thing I miss is the blackberry messenger.
Thanks for the thread.
Taiseer
Thanks for responding Taiseer.
Could you tell me what mobile operator and country you're using? Secondly, what do you mean by push your service books? Is than an automatic process or manually performed by you? In the installation that worked for me, I didn't do anything of the sort.
After installing did you have your BB sim in the phone or did you insert it later?
TechAnimal said:
Thanks for responding Taiseer.
Could you tell me what mobile operator and country you're using? Secondly, what do you mean by push your service books? Is than an automatic process or manually performed by you? In the installation that worked for me, I didn't do anything of the sort.
After installing did you have your BB sim in the phone or did you insert it later?
Click to expand...
Click to collapse
I am currently residing in Oman and its Omantel...
and normally what I do after the 1st installation and device reset, all of my mail arrives to a new mail account named system..(and I won't be able to send or reply to mail from it), so to be able to get the rest of my accounts and have a better use out of the service, I log on to the Operator's blackberry's site and manually demand a service book sending.. in few seconds mail arrive into auto formed mail accounts..
As far as the SIM card its always in the HD..
It looks like SEVEN may be better for me then, how does battery compare between the two.
Thanks for the information Taiseer. My provider does not offer the internet log on option so I guess I will need to get them to push the service books to me somehow. When I install the software with the sim in it, i get nothing after a soft reset. No pin and no ip address. Did you find that MS Live or any other microsoft service was able to use the BB connection or is it just the browser?
O and O said:
It looks like SEVEN may be better for me then, how does battery compare between the two.
Click to expand...
Click to collapse
Seven has a good service and I've had no complaints. The BB data plan is the cheapest where I live though. So if you can get unlimited (or cheap) data packages, stick with SEVEN. I didn't notice any differences with battery life.
TechAnimal said:
Thanks for the information Taiseer. My provider does not offer the internet log on option so I guess I will need to get them to push the service books to me somehow. When I install the software with the sim in it, i get nothing after a soft reset. No pin and no ip address. Did you find that MS Live or any other microsoft service was able to use the BB connection or is it just the browser?
Click to expand...
Click to collapse
No - you got to stop data connection, but because I am used to my WIFI conection and hotspots everywhere I normally do not discounnect the BB connection, DO you??
Whilst my service worked I was too scared to disconnect the BB connection so I just didn't use any of the other services. It sucked. I've just flashed Davideuck's newest V 2 ROM so we'll see if i can get it working.
Okay, great news people. I've got my service working on Davideuck's Version 2 rom. It required a call to my network provider. For all those installing on a HD, its down to your provider regardless of what they say.
Taiseer, thanks for the heads up about the blackberry page for my subscriber. I managed to track mine down and set up my email accounts from there.
Woohah!
I am using a stock ROM 1.14.405.3(22273) WWE, Radio 1.09.25.15
I hate to have to use a cooked ROM, I've used Dutty's ROM's on my Kaiser and they worked well but this phone works so well I don't want to mess things up.
I believe the stock ROM should work as well. Be sure to hassle your service provider to set it up on their end. I think some providers are not pleased to offer the BB service for non BB phones and do not fully enable the service (they can tell that its not a BB phone from the PIN number). After a talk with my provider, I was told to reset my phone and presto! all was working.
It works on on my Kaiser so I know it works on my T-Mobile plan. I may mess with the radio's to see what I can do.
Sorry to keep adding to this thread but I have some new developments. I upgraded the ROM to 1.19.831.0 and Radio 1.09.25.14
I have version 106 and ran the desktop software, it switched the PIN from the Kaiser to the HD. I changed the version reset the device and now I have the service books and an IP address.
When I look at the status I get network available>data tunnel available then not connected.
Update, since it wasn't working I tried to reinstall BB Connect on the HD, when I tried to configure I got the PIN 0 error. As a last resort I put the SIM in the Kaiser and configured it, then switch to the HD, configured it and it worked!
I'm not sure but it looks like changing the PIN was all I needed to do.
blackberry working great on orange uk htc touch HD standard phone
I downloaded the blacberry install files form a link on this forum, I belive it was the same blackbery files from HTC.
Rom Version 1.19.61.1 wwe
Radio 1.09.25.14
Installed the BB app to phone - then went to start settings > system >" click" icon blackberry.
Blackerry connect (identity) tab shows 3 bits of info
PIN said something like waiting for PIN
IMEI 78*******************
IP Address No connection
Spoke to orange asked for blackberry service. they said 5 permonth £ 250MB of blackberry
Orange sent me text message with a pin number and told me of the orange blackberry site to go to I think it is blackberry.orange.co.uk
On the blackberry.orange.co.uk I enterd the PIN number from the text message and IMEI number.
My phone recived a text a turned it of and turned it back on.
Checked the Blackerry connect (identity) tab
PIN was now populated with the pin that was in the text message
IMIE still there
IP Address says connected.
Went back to the blackberry.co.uk setup my email accounts with blackberry the pressed service book. looked at my phone 20 mins later and my there email accounts were there 2 for work and 1 for home.
I dont do much surfing on the phone but opera works and and the blackberry is fantastic.
orange were very helpfull on this.
But saying that blackberry is really a network service Windows Live I belive does a similar thing you get push email.
I'm glad to see people are getting it sorted. There are certainly many other options for connectivity and push email. Some even work better than the BB service. The reason i'm on the BB service is that its the cheapest way to browse regularly and get push email in my part of the world. When a page can cost as much as 30 pence via gprs versus 20 pounds a month for unlimited data on the BB plan, its a no brainer. Yes, I'm painfully aware we're being gouged but theres no getting away from that.
I have a problem with blackberry connect...
Everything installed just fine, receiving message OK, BUT...I can't send mail because option new mail, reply on mail also, is disabled
Very strange, because I used earlier bb connect on diamond and everything worked...
Any solutions?
peca_bench said:
I have a problem with blackberry connect...
Everything installed just fine, receiving message OK, BUT...I can't send mail because option new mail, reply on mail also, is disabled
Very strange, because I used earlier bb connect on diamond and everything worked...
Any solutions?
Click to expand...
Click to collapse
Its probably because you are only having the "system mail account" you should try to send your service books to your winmo via provider
Thank you very much - I'm tottaly forgot the way how to do that, working now!
Problems with BB connect on HTC HD
Hi guys,
after setting up successfully BBconnect on my HD, I noticed that when I send emails from my BES account on my laptop, I always find them in my Inbox (not in Sent Items as I would expect) of my HD reporting me as Sender and no body message in it. Instead, should I send emails from my handled device, I always find them in Sent Items of my device as expected....Has anyone of you faced the same issue?
Thanks...
who is also having problems with wlm messenger? tried various versions and disabled the proxy settings but still no luck. Through outlook i can sync email, but not the messenger program for chat.
i use t-mobile and the wlm gives me an error that it can not connect to messenger and it could be the service or my phone, and that i have to try it later
I have had that issue too but it was in a poor network coverage area, when in a good area (even on standard GPRS) it seems to be pretty stable.
Adult content blocker
Hi
I've just switched to T-Mob UK from Orange UK. My sim switches over tomorrow so I've no actual experience to go from but the cust service guy said that their adult content blocker also block IM applications so needs to be removed. You can do this through T-Mob cust service.
Hope that helps, and that I don't have the same problem from tomorrow!
Cheers
andrew-in-woking
I'm also living in the Netherlands, using T-Mobile and I have the exact same problem.
On another site somebody sent me another version of WLM for the device, but after installing that my entire TouchFlo 3D was gone! (Fortunately uninstalling the version fixed the issue again.) But still I cannot get a connection.
Internet is not the problem as I'm using the phone as my internet connection the entire day.
Oops...the initial version has been uninstalled as well now!
Found it again...
andrew-in-woking said:
Hi
I've just switched to T-Mob UK from Orange UK. My sim switches over tomorrow so I've no actual experience to go from but the cust service guy said that their adult content blocker also block IM applications so needs to be removed. You can do this through T-Mob cust service.
Hope that helps, and that I don't have the same problem from tomorrow!
Cheers
andrew-in-woking
Click to expand...
Click to collapse
Ahh thats a really good point, that was one of the first things I did when I got my new contract! lol
Yeah get it unblocked and the world is your oyster.
Try disabling the proxy for T-Mobile, this worked for me.
John
Also check date is correct, sometimes if date is not well you cant connect
Here a thread with multiple versions of live messenger:
http://forum.xda-developers.com/showthread.php?t=334621&highlight=live+messenger
Hope it helps,
elroy944 said:
who is also having problems with wlm messenger? tried various versions and disabled the proxy settings but still no luck. Through outlook i can sync email, but not the messenger program for chat.
i use t-mobile and the wlm gives me an error that it can not connect to messenger and it could be the service or my phone, and that i have to try it later
Click to expand...
Click to collapse
I have the same problem also in the netherlands on t-mobile network
I tried to connect while connected to my WLAN and it returns the same error message!
How can I determine what version I have?
Install the newest version (there is a new one out just a few hours)
I also have T-mobile (ben). I have no problems with messenger, though I have an older version. Ik know I have a HTC hermes (hopefully soon the TP2) but this seems a network problem. Are your settings right?
I only get the messsage when the network signal is low. THis can be in some houses (because of the build of the house, in trainstation (metal frame surrounding you) etc. (I have no problems in my house though).
My settings for BEN: name: Internet
accespoint name: internet.ben
Are you or the other person offline? did you leave msn on at you desktop?
it probably is just the bad network quality. Try it at a diffrent place outside.
quarintus said:
Install the newest version (there is a new one out just a few hours)
I also have T-mobile (ben). I have no problems with messenger, though I have an older version. Ik know I have a HTC hermes (hopefully soon the TP2) but this seems a network problem. Are your settings right?
I only get the messsage when the network signal is low. THis can be in some houses (because of the build of the house, in trainstation (metal frame surrounding you) etc. (I have no problems in my house though).
My settings for BEN: name: Internet
accespoint name: internet.ben
Are you or the other person offline? did you leave msn on at you desktop?
it probably is just the bad network quality. Try it at a diffrent place outside.
Click to expand...
Click to collapse
i installed an old version wich is working now, but you say there is just a new version out? do you know the version number?
I installed the lates version. This time TF3D did start automatically after restarting and everything is working!
So, I guess that's the fix!
can someone give me the link to the latest one?
are there any changes? or still the simple layout with less features
disable proxy
Hi all
disabling the Proxy worked for me on T-Mobile UK.
Cheers
andrew-in-woking
Hello,
I've been going through the forums but I can't figure out what is going wrong.
I have a HTC Desire With Froyo and of course HTC Sence.
When I select a contact card and I go to the gallery TAB to access the Facebook photos The gallery won't display anymore.
Instead I get a message that repeat itself saying "update in progress" Loading, to finally say "no album" on every contacts.
It use to work fine, I'm not sure if this is happening since Froyo update.
Has anyone got the same problem and know how to fix it?
Thx,
Frem
I'm the only one with this problem ???
Ok i gave more info now. The bug happens only in 3g. When i use wifi the gallery appears corectly.
Bug is still happening please help me.
I have the same problem.. Still no answer?
I am having the same issue, It works perfectly over wi-fi but not at all via 3G. I'm going to try a different SIM card to see if it might be my provider.
Are you guys using the phone on it's intended provider or are you unlocked and using it with a different SIM.
It seems to be affecting "places" for me as well, I can't check in, it gets stuck on "loading content..." but it works perfectly fine on WiFi
When i start Faceboob first time (after reboot) i can see everything, but when i use it second time the gallery can not load, only see white pics. Have this issue with 3g and Wifi.
for those of you having this issue what network are you on? I am trying to narrow down the issue.
I have the issue on all 3 of my phones, Motorola Milestone, Nexus One (CM 7) and with my Desire HD (North American, tired with several different ROM)
The problem affects the following
No notifications in Facebook official app
Can't Check in to Places, if finds a list but when I click on one, it gets stuck loading data
Facebook for HTC Sense also has issues, 1st is with the Gallery
I cannot load my facebook friends galleries, it just gets stuck then times out and tells me they don't have any galleries (they do)
Contacts sync in Facebook for HTC Sense
All of the above do not work on my phone while on the Rogers wireless network, everything works perfectly while on Wi-Fi. I have used my Telus SIM in all three phones and it works perfectly, I have also used my friends Bell SIM in all 3 phones and it works perfectly. It only happens on Rogers but when I call Rogers tech support they refuse to acknowledge the issue and tell me to contact facebook about it.
Anyone else still having this issue?
I just recently purchased the Desire and the same night I rooted my phone with unrevoked. Since then I have been unable to send and receive MMS. Some of my coworkers who got new phones the same day and didn't touch them are able to receive MMS. My question is, do you think that this is because I rooted it, or chance it is a problem with my phone? If it is a problem with the phone, do I have to unroot it before bringing it in to my service provider or do you think they wouldn't notice?
Prob be something to do with the root. Just flash a stock Froyo rom and it should be alright. Just make sure you do a nandroid backup first just to be safe
I had the same issue with my Desire, but managed to fix it just yesterday.
Find the homepage for your provider and they normally have a guide for setting up MMS, which is, normally in the case of HTC Desire, automatic. But if you try see the manual set-up for non-supported phones and you enter those values/data, it's all gravy again
Sounds like a pretty common problem with small providers. I tried looking around and was unable to find any settings on the website...
Try see if you can Google it. I noticed that there are sites which are dedicated to collecting all the settings of different providers (definitely here in DK) and making them accessible in tables.
Sent from my HTC Desire using XDA App
Man...I've been trying to find it but I can't....I have cellcom (usa-Wisconsin) maybe someone else can help me locate something.
Sent from my HTC Desire using XDA App
Okay, I also tried seeing if I could find the settings for cellcom in the States and no luck: just Israel. Also not a very informative webpage for cellcom either.
If you don't want to unroot your phone etc. I would think contacting the company by mail and asking for the manual settings might pay off. I'm pretty sure this is the issue as mms and internet settings are automatically set-up for each phone model in some providers and rooting might have removed the settings from identifying it as an HTC Desire, though I have no way to be sure.
So you should receive a reply with the MMS proxy and port, the MMSC and APN.
It definitely worked for me.
Hope it all works out!