Develop Bugs

Windows Live and T-Mobile UK Sync error

I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?

Had same problem a while ago when first upgraded to WM6
Tried various flavours including LSVW's but always had the same problem.
I then tried a different radio rom and Custel's great WM6
thankfully all is now working brilliant and never had a problem.
However not sure if this was the change in radio or the flavour of WM6 that caused it to correct.
i also have changed the settings in HTC custom so that in the comms tab i do not have GPRS/3G always on.
I have it set to disconnect.
Hope it helps.

I had this issue as after a few hours I did figure out one POSSIBLE cause.
When I turned off messenger on my PC, then it was able to sync.
You'd think it wouldn't need that but there you go.
RG

chrisnash said:
I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?
Click to expand...
Click to collapse
Hi, Kindly wanted to CHRISNASH, if the suggestion our fellow guys suggested resolved the issuse of connecting & syncing with window live as i hav the exact same problem? PLEASE...

i'll try the Custel rom tomorrow - its the only one I haven't tried I think. its certainly not an issue with the desktop as I dont have an account logged on.
I'm pretty sure I havent had these issues with my orange sim so it looks as though it might be tmobile related.
I havent used any connection tweaks so it cant be that.
ill also try one of the earlier lsvw roms which I know worked with my orange sim and see if that works.
any other suggestions would be seriously appreciated as I am running a conference with some students next week and I have planned a load of activities using it!

Windows Live not working with t-mobile and wm6
Well, I just tried my orange sim in my wm6 hermes and Windows Live synced fine. I put my tmobile sim in and it wouldnt sync giving the usual error message that it cant find a connection even when there is one. So I guess there is an issue with tmobile UK and Windows Live on WM6. Interestingly I have no such issues with it on WM5. Unless of course its an issue with the Radio version. I'll test that out now and report back.

Its definitely an issue with tmobileUK, wm6 and windows live, cos I just flashed the same device that had wm6, 1.41.00 radio and tmobile sim and wouldnt sync with windows live, with a wm5 rom and kept everything elas the same and it synced just fine!
Any ideas anyone?

FIDO GPRS SETTINGS HELP FOR IM portal

Before you go on to post "read the wiki" ,"search the thread noob" etcetc
Ive done that and i found no help for it other than some settings, which i already tried(didnt work) and ive gotten more settings from the fido csr
and ive plugged those in but still no.(tested gprs/edge by starting pocket IE)
no connection.
I've gotten the value pack for fido which includes the Instant messaging portal for msn and yahoo where i can chat and message and check email unlimited... now the only problem is i cant connect to gprs/edge to use it.
question 1. how do i get the dam settings to work?
question 2. am i able to use the messenger included in the rom? or do i need to use the one specifically for fido?
question 3. once the previous 2 are answered..... Am I able to make it where only the associated program uses gprs/edge for data..so that way if i use pocket ie on wifi i can still use watever im using with gprs?
ie: surf the net on wifi, while im chatting msn on gprs?
thats all i got for now,
I'm using a softbank x01ht with black majik rom.
Thanks for any help i receive.

When I first got a windows phone I was so determined to get it set for Fido's services. With my Universal it took me days to figure out what the settings were. I thought I knew everything after that. Turns out that there are a bunch of other factors such as MMS won't work until you've exchanged msg's with another FIDO customer. Also internet doesnt work without a proper plan first, it doesnt work like it used to , which was PAYG. Lastly the settings don't kick in until you reset the phone, and even then I have heard stories from some where it took upto half hour for some settings to kick in. I find it so complicated now that I seem to know where all the free wi-fi hotspots are around my area.
I hope this doesn't discourage you from figuring out ur settings through trial&error.

I encounter none of what you said. I dont use MMS so I am not familiar with ..all others is no big deal.
It takes me 30 seconds for set up and I am ready to go.
ps: I am on a unlimited for years.....

Well I guess it mustve been different with the Universal and your Hermes.

thanks for the feedback still havent figured it out as of yet though i do know theres supposed to be a dial out to *90# or something like that cant check the txt i received from fido right now.
anyways i hope to get it up soon, im gonna try to port over the IM program thats in my friends rogers tytn and see if i can change the settings on that thing for fido.
wish me luck

They toys bahave different
neptune said:
Well I guess it mustve been different with the Universal and your Hermes.
Click to expand...
Click to collapse
You bet money on it. I have an 8125 and also an 8525, both have exactly the same UI to set the connections up, however with exactly the same settings I´m able to surf the WEB, get GMail, all MSN Live services,etc only with my Wizard because with the Hermes I´m able to open just a very few wap sites. I´ve had this problem since day one with my Hermes and looking for a solution in this site and in many others I´ve found that I´m not the only lucky person with a $400 toy that performs worst than the cheapest Nokia, there´s a lot of people with same problem and nobody knows why this happens. (See my signature)

For those who've got it working, could you please share HOW? It would be much appreciated.

Is it network, WM6, or the unit problem?

The problem is one of the most annoying ones you can have: it appears only from time to time and you don't know when and even when it does you don't notice.
Simply my phone is not accessible for others even it shows full range and so on. The message "...the phone is switched off...". This problem occurs in as far as I remember 3 releases of ROMS (full, vanillas, etc). The radio ROM was also changed. I don't remember having such issue in early WM6 or in original 2005.
Since it's not related directly to any of the releases I post it as a new thread.
Now I have 3 options:
1. Downgrade to 2005
2. Throw the unit through the window, wait until end of contract and buy an iPhone
3. Try to fight with T-Mobile UK - which is not really an option since I just recovered from fighting with Orange for over a month
Does any of you experienced such problem?
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
Any suggestions?

Adigital said:
...
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
..
Click to expand...
Click to collapse
Well, I got the answer - couldn't wait and did the downgrade using original ROM. If anyone interested it went without problems. No ISPL needed. Connected, fired-up the exe file and worked OK.
I'll see how about the availability problem.

Ok, seems that it's only me having the conversation ;o)
I apologize for the thread location - it doesn't seem to be related strictly to WM6 anymore as I...
...installed WM5 and did some tests:
(I have voice mail switched off)
- Call waiting enabled = no calls allowed when GPRS active
- Call waiting disabled = no calls when transferring data (large file) but received when no transfer
- Used W660i SonyEricsson handset - could receive calls regardless of GPRS activity
Rang T-Mobile tech support where they told me that this is network feature that when internet connection is active no calls are allowed and since my voicemail is turned off all callers get message that my phone is switched off. In the light of GPRS specification and my tests this is a bull****.
Now I'm asking anyone on UK T-Mobile Web'n'Walk and who wants to help - please do such test. Just try to call your number from different phone when opening a web-page.
This is pretty important to me - I need internet on the move and don't want to get rid of my MDA.
Thanks in advance!

Hi there,
I'm on T-Mobile UK too and I ran some tests myself and found that you are absolutely correct. When you transfer data you cannot receive phone calls.
I've got an O2 device with me I can do some more tests on and I'll also try and borrow my Wife's Samsung and test that too. I'll post my findings here.
Cheers
Alex

ok, i've just tested this on an O2 3G device and there was no problem, next to try a none windows mobile t-mobile phone.

seems this problem has been around for while and on other networks.
http://www.freenfo.net/mobile/archive/index-t-64022.html

ok, final test and conclusion.
I tested the same o2 phone as above but in a NON 3g area (i.e. gprs only) and found the exact same issue.
conclusion: this seems to affect all types of phone and multiple networks but only when using gprs NOT 3g.
I'm suprised we havent heard more about this problem.
cheers
Alex

Thank you Alex very much for your help.
I did some research on the topic last night and found the same info as guys in the thread your linked. It must be that T-Mobile UK operates in NOM-2, which allows to suspend GPRS session only when no data is transferred. When packets are transmitted the device doesn't 'see' incoming calls as it's 'busy' with dealing with the packets. NOM-1 is 'able' to encapsulate information about incoming call into one of the packets and the device is notified about - so it can react, suspend the transmission and pick up the call.
The fact is that our MDA/Artemis uses Class B of GPRS which doesn't allow simultaneous CDA/GPRS at the same time. Even if it can suspend active data transfer it is the network that has to support that feature.
What I must notice is that I had lot more problems wiht this when I was using WM6. It seems that there were some packets transmitted by the system or something. I had my mail set to check servers every 15 mins at the beginning but lately ony once an hour or two. Other soft that could transmit anything was Weather module from SPB or Touch. Now when I'm on WM5 and was checking the issue during loading a page I was unavailable but as soon as a page was completely loaded my phone was accessible back.
My surprise is that if the 'issue' seems to be quite normal and there is nothing to do about it why I couldn't find any info about it here. Doesn't it affect anyone of our community?
I may be wrong with the WM6 expirience but still. If WM6 works fine in that respect it must have happened that someone missed a call when browsing the net.

i hadnt noticed to be honest

mugglesquop said:
i hadnt noticed to be honest
Click to expand...
Click to collapse
Did you try ringing your phone when it was loading a long page or downloading a file?

TBH I think I've noticed it just as much on WM6 as I did (or didn't) on WM5, I think I put these odd voice mails turning up down to weird WM issues! Now I know the truth though.
Obv. there isn't a lot we can do about this and I'm not prepared to turn off my Windows Live Mail or my direct push. I think we just have to wait until our contracts are up for renewal and get over to a 3G device - I'm liking the look of the Touch Cruise myself, or the Touch Dual if I want that keyboard back and by the time my contract is up I think they should be on T-Mob UK.

does the same thing happen in Edge areas or as that rolls out will the problem disappear?

I'm not sure about how EDGE works but the problem affects GPRS rather than 3G due to the fact that GPRS and the incoming call are submitted alongside each other and 3G is seperate. I don't think t-mob uk have edge running yet so I can't test, perhpas some else can test for us.

Bro.. My first 3rd party ROM is the Touch 3.0.. and yes.. my connnection did go off once a while (no bars as well).. that was kinda irritating. I have to go to connection manager and toggle my data connection or something like that, before my phone will get the GSM signal.
And yea.. the original WM5 and WM6 have no such issues.. I wonder if this is because of the new radio version..

question: mobile IM for wm6?

hey guys, I've recently upgraded to wm6 and found out that my mobile IM that i downloaded thru mediaNet does not work anymore. it was working fine on wm5 but i do not want to downgrade back to it. does anybody have any idea when it'll be available for wm6? i talked to an ATT rep about it and they do not know, thanks

I suggest you try Agile Mobile. Works great for me.
http://www.agilemobile.com/

zammykoo said:
hey guys, I've recently upgraded to wm6 and found out that my mobile IM that i downloaded thru mediaNet does not work anymore. it was working fine on wm5 but i do not want to downgrade back to it. does anybody have any idea when it'll be available for wm6? i talked to an ATT rep about it and they do not know, thanks
Click to expand...
Click to collapse
www.fring.com from your phone - both voice and standard IM on all networks - FREE

was looking for the same thing... tried agile messenger but it really sucks performance out the phone, i'd keep missing calls (newly formatted schaps rom too).
moved to IM+ but problem with that is that i keep getting an error on sign up that some contact is already on my list, and even if i remove it it gives the error. aside from that, its a fantastic app.
haven't tried fring, but will check it out now

Try Slick. It's a good IM program.

Oh yeah, Mundu IM is good too. It's only $11. I use it a lot. It's $8.80 right now at a holiday discount.

I have purchased both Agile and IM+
IM+ is a winner in my book and been using it since then.
Bill

don't all of these apps run by data? i like the standard mobile IM from ATT cause it uses sms. (i have a 1500 text/month plan)
but i got it to work finally.... i was using Shamanix`s Grass v2.2 rom... so i flashed the original ATT wm6 rom and it worked. for some reason i believe shamanix's rom was making the IM app try to log in thru wifi, while the ATT's connects with gprs
anybody know why?

Is there any messenger for ICQ which has a good history? Particularly, I would like to be able to import the history into Miranda on my desktop. It would be perfect if there's already a converter for Miranda but if the program only saves history as plain text files I coul surely write a converter myself...

zammykoo said:
don't all of these apps run by data? i like the standard mobile IM from ATT cause it uses sms. (i have a 1500 text/month plan)
but i got it to work finally.... i was using Shamanix`s Grass v2.2 rom... so i flashed the original ATT wm6 rom and it worked. for some reason i believe shamanix's rom was making the IM app try to log in thru wifi, while the ATT's connects with gprs
anybody know why?
Click to expand...
Click to collapse
Its not a problem with the ROM you use.
Go to "Connections"
Select "connections"
Then, "Advanced"
then, "select networks"
1. In option "Programs that automatically connect to the internet should connect using" --- select " My work network"
2. In wireless option, don't forget to set the network cards to option "My network card connects to "The Internet"
Now, your wifi conx will be used for logging in.

**********

WORKING Blackberry Connect configurations

Hello All,
I believe there are many like me who would love to get the Blackberry Connect Software working on their HDs. At the moment, it seems like black magic how to get it working and the other thread doesn't really contain much useful information on working configurations.
So far, we know the following:
1. It is Radio, ROM and SIM card dependent.
2. You need to have the BB service provisioned on your SIM and have the new style SIMs that support full data functions.
3. Latest version of BB Connect required for TouchHD (4.0.0.106). This is available from HTC Asia on on the internet (just search these boards)
What i'd like to use this thread for is for people to post WORKING configurations with as many details as possible regarding the setup/installation procedure. I'll start with the only configuration I've managed to get working so far.
ROM: Dutty's 1.9b extreme
Radio: 1.12.25.16
SIM: Blackberry service from MTN
Installation/Procedure:
- Flash ROM
- Install BB Connect software
- Provision SIM card
- Connection was activated after a few hours.
Other information:
- The BB connect service defaults to IE as the browser.
- BB Push email service worked but with lag. SEVEN was much better in this regard.
- I was unable to get messenger, stock tabs, weather update, google maps, etc to use the BB connection
- BB push email service creates its own mail folders on your device regardless of what you already have.
- BB email folders do not have full flip to scroll to next message functionality in TF3D.
- BB email did not display pictures, etc
Please lets have other users chime in here and perhaps we can get a Wiki section created for BB Connect on the HD. Lets please keep to the same format as above to keep the information easily referenced and trackable.
Thanks

Thanks for the info, I have been able to run the service with all ROM's expect for the ones built on 6.5 OS's..
Connection was instant in each installation (right after a reset I am connected - then I'd push my service book -- done)
I do not have any lags in mail arrival.
Its satisfactory for me- but as you said you have to stop the BB service prior to any attempt to use the data connection for other purposes (IE, weather...etc)
Only thing I miss is the blackberry messenger.
Thanks for the thread.
Taiseer

Thanks for responding Taiseer.
Could you tell me what mobile operator and country you're using? Secondly, what do you mean by push your service books? Is than an automatic process or manually performed by you? In the installation that worked for me, I didn't do anything of the sort.
After installing did you have your BB sim in the phone or did you insert it later?

TechAnimal said:
Thanks for responding Taiseer.
Could you tell me what mobile operator and country you're using? Secondly, what do you mean by push your service books? Is than an automatic process or manually performed by you? In the installation that worked for me, I didn't do anything of the sort.
After installing did you have your BB sim in the phone or did you insert it later?
Click to expand...
Click to collapse
I am currently residing in Oman and its Omantel...
and normally what I do after the 1st installation and device reset, all of my mail arrives to a new mail account named system..(and I won't be able to send or reply to mail from it), so to be able to get the rest of my accounts and have a better use out of the service, I log on to the Operator's blackberry's site and manually demand a service book sending.. in few seconds mail arrive into auto formed mail accounts..
As far as the SIM card its always in the HD..

It looks like SEVEN may be better for me then, how does battery compare between the two.

Thanks for the information Taiseer. My provider does not offer the internet log on option so I guess I will need to get them to push the service books to me somehow. When I install the software with the sim in it, i get nothing after a soft reset. No pin and no ip address. Did you find that MS Live or any other microsoft service was able to use the BB connection or is it just the browser?

O and O said:
It looks like SEVEN may be better for me then, how does battery compare between the two.
Click to expand...
Click to collapse
Seven has a good service and I've had no complaints. The BB data plan is the cheapest where I live though. So if you can get unlimited (or cheap) data packages, stick with SEVEN. I didn't notice any differences with battery life.

TechAnimal said:
Thanks for the information Taiseer. My provider does not offer the internet log on option so I guess I will need to get them to push the service books to me somehow. When I install the software with the sim in it, i get nothing after a soft reset. No pin and no ip address. Did you find that MS Live or any other microsoft service was able to use the BB connection or is it just the browser?
Click to expand...
Click to collapse
No - you got to stop data connection, but because I am used to my WIFI conection and hotspots everywhere I normally do not discounnect the BB connection, DO you??

Whilst my service worked I was too scared to disconnect the BB connection so I just didn't use any of the other services. It sucked. I've just flashed Davideuck's newest V 2 ROM so we'll see if i can get it working.

Okay, great news people. I've got my service working on Davideuck's Version 2 rom. It required a call to my network provider. For all those installing on a HD, its down to your provider regardless of what they say.
Taiseer, thanks for the heads up about the blackberry page for my subscriber. I managed to track mine down and set up my email accounts from there.
Woohah!

I am using a stock ROM 1.14.405.3(22273) WWE, Radio 1.09.25.15
I hate to have to use a cooked ROM, I've used Dutty's ROM's on my Kaiser and they worked well but this phone works so well I don't want to mess things up.

I believe the stock ROM should work as well. Be sure to hassle your service provider to set it up on their end. I think some providers are not pleased to offer the BB service for non BB phones and do not fully enable the service (they can tell that its not a BB phone from the PIN number). After a talk with my provider, I was told to reset my phone and presto! all was working.

It works on on my Kaiser so I know it works on my T-Mobile plan. I may mess with the radio's to see what I can do.

Sorry to keep adding to this thread but I have some new developments. I upgraded the ROM to 1.19.831.0 and Radio 1.09.25.14
I have version 106 and ran the desktop software, it switched the PIN from the Kaiser to the HD. I changed the version reset the device and now I have the service books and an IP address.
When I look at the status I get network available>data tunnel available then not connected.
Update, since it wasn't working I tried to reinstall BB Connect on the HD, when I tried to configure I got the PIN 0 error. As a last resort I put the SIM in the Kaiser and configured it, then switch to the HD, configured it and it worked!
I'm not sure but it looks like changing the PIN was all I needed to do.

blackberry working great on orange uk htc touch HD standard phone
I downloaded the blacberry install files form a link on this forum, I belive it was the same blackbery files from HTC.
Rom Version 1.19.61.1 wwe
Radio 1.09.25.14
Installed the BB app to phone - then went to start settings > system >" click" icon blackberry.
Blackerry connect (identity) tab shows 3 bits of info
PIN said something like waiting for PIN
IMEI 78*******************
IP Address No connection
Spoke to orange asked for blackberry service. they said 5 permonth £ 250MB of blackberry
Orange sent me text message with a pin number and told me of the orange blackberry site to go to I think it is blackberry.orange.co.uk
On the blackberry.orange.co.uk I enterd the PIN number from the text message and IMEI number.
My phone recived a text a turned it of and turned it back on.
Checked the Blackerry connect (identity) tab
PIN was now populated with the pin that was in the text message
IMIE still there
IP Address says connected.
Went back to the blackberry.co.uk setup my email accounts with blackberry the pressed service book. looked at my phone 20 mins later and my there email accounts were there 2 for work and 1 for home.
I dont do much surfing on the phone but opera works and and the blackberry is fantastic.
orange were very helpfull on this.
But saying that blackberry is really a network service Windows Live I belive does a similar thing you get push email.

I'm glad to see people are getting it sorted. There are certainly many other options for connectivity and push email. Some even work better than the BB service. The reason i'm on the BB service is that its the cheapest way to browse regularly and get push email in my part of the world. When a page can cost as much as 30 pence via gprs versus 20 pounds a month for unlimited data on the BB plan, its a no brainer. Yes, I'm painfully aware we're being gouged but theres no getting away from that.

I have a problem with blackberry connect...
Everything installed just fine, receiving message OK, BUT...I can't send mail because option new mail, reply on mail also, is disabled
Very strange, because I used earlier bb connect on diamond and everything worked...
Any solutions?

peca_bench said:
I have a problem with blackberry connect...
Everything installed just fine, receiving message OK, BUT...I can't send mail because option new mail, reply on mail also, is disabled
Very strange, because I used earlier bb connect on diamond and everything worked...
Any solutions?
Click to expand...
Click to collapse
Its probably because you are only having the "system mail account" you should try to send your service books to your winmo via provider

Thank you very much - I'm tottaly forgot the way how to do that, working now!

Problems with BB connect on HTC HD
Hi guys,
after setting up successfully BBconnect on my HD, I noticed that when I send emails from my BES account on my laptop, I always find them in my Inbox (not in Sent Items as I would expect) of my HD reporting me as Sender and no body message in it. Instead, should I send emails from my handled device, I always find them in Sent Items of my device as expected....Has anyone of you faced the same issue?
Thanks...