Phone crashes when dialing *2 - EVO 4G Q&A, Help & Troubleshooting

HTC evo phone force closes/stopped unexpectedly when attempting to call *2. The bigger problem is after crashing, 3g and data connection go offline for 15 seconds and the entire UI (adw) gets sluggish for a good minute.
Any known fixes?
Current:
Fresh 3012
Kingklix #7 & bfs
Adw.launcher
PRI 132
Sent from my eVo using XDA App

I'm getting the same crash now. I dialed fine before root, now I'm on rooted 2.2. Was there any fix?

Yes
I had this problem for awhile guys. When you rooted did you wipe your cache and dalvik cache? Try that first if it doesn't work try the newest king kernel I'm currently doing so and now longer have the issue. Make sure you wipe the two caches when you switch kernels.

Go into the folder fresh removed apps on your sd card and reinstall the Sprint Zone. apk.*2 for customer service requires that app to be installed.
Sent from my PC36100 using XDA App

Related

Help, app installer troubles

I'm hoping someone can help.
Recently I started having troubles with my evo.
I am able to download apps from the market but they get stuck "installing".
This happened on Fresh 3.1
I then wiped and installed cm6 and again, same problem. On both I tried killing the downloader service as well as the market. I cleared the market data but could not clear its cache because it was stuck computing.
I tried installing apps from titanium backup and it gets stuck at 0%.
I then used another installer I got from when I installed tweet deck. It's an installer meant to allow you to install apk's received in emails.
That also got stuck.
Un installing also doesn't work. Gets stuck.
Does anyone have any suggestions?
I'm at a loss.
Sent from my PC36100 using XDA App
Hit cancel in the market and redownload. I find myself in the same position. Sometimes hangs on download or install..
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Can't cancel, the button says "installing" and it is greyed out.
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It started working. It's strange since it didn't work across different roms.
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This has happened to me, sometimes it will install later after canceling the download. But I really think it has to do with titanium, not sure why, but I stopped using it and never have the problem anymore. I am good with starting fresh each time as long as I have my contacts saved to the sdcard.
It might be titanium..
I couldn't leave well enough alone..
I flashed cm6 back onto my phone then ran titanium.
At 16/100 app installs...the phone froze and rebooted. It wouldn't boot back into cm6.
I got stuck at the EVO splash.
I reflashed cm6 back on after wiping it, this time without the snap kernel, and the problem is back.. :\
If this ever happens again go to the /download directory on your memory card and you'll find the apk. You can then install from that. This happened to me a few times.
I'm not sure what you're referring to..but the installer doesn't work either way.
I tried installing some apk's I have in my sd card and the installer gets stuck at "installing" with the little bar under it continuously moving.

[Q] process com.android.phone has stopped unexpectedly

Long time member - first time poster.
I have a bizarre problem. I have flashed and used at least a dozen ROMs, with various kernels, most recently Myn's RLS 2 as my daily driver.
Recently, I installed MIUI EVO v1.29, which worked fine. However, when I tried to flash back to Myn's, I got a "process com.android.phone has stopped unexpectedly" error at start-up. Same error anytime I use the phone or dialer functions for anything. Phone will not make calls or connect to Sprint, force-close when trying to view software properties in "About Phone," won't allow me to do a "restore" from ##DATA#. Same problems on Cyan, Frost and several others.
However, all functions in MIUI still work fine with no error messages as does the latest rooted stock. All other ROMs I've tried are basically non-functional.
I have tried wiping cache, dalvik cache and user data. I have tried updating to the latest radio and PRI (successfully). I have tried restoring from ##DATA# in the working stock ROM.
Any ideas on how I can fix my phone and continue to enjoy custom ROMs?
Thanks in advance.
I've only had this problem when installing any app that tries to interact with the phone - specifically call log widgets (sms& call log app).
Sent from my PC36100 using XDA App
Can you restore the process with titanium? Might help...just a shot in the dark really
Cy_n_ic said:
Can you restore the process with titanium? Might help...just a shot in the dark really
Click to expand...
Click to collapse
I'll give it a shot, but even if it works, it wouldn't explain the issue with a clean install.

[Q] com.htc.bg and bgp FC(facebook is not the problem)

Yesterday when i had updated my rom, i turned my phone on, the problem already started 1st thing that showed up was saying that i have to force close com.htc.bg and immediatley after com.htc.bgp:S, i'm not able to go in weather and in the settings(accounts&sync) i can't enter facebook to delete it. It give me a FC message and goes back to the homescreen, even while playing games this happens? Any solution without a full wipe, have a lot of apps, it takes years to backup and restore... only if i have to i will..
any help?
BTW: rom is InsterCoin v33, v32 had no problems
Wipe dalvik cache (and reflash the rom whiteout wipe). Might help.
Sent from my GT-I9100 using XDA Premium App
thanks but i've already tried it no change only difference that the .bgp FC dissappeared but .bg stayed
nevermind solved my problem

[Q] Reboot on unlock after receiving texts.

Hi All,
I have a droid incredible that I was running CM7 on. At some point the phone started rebooting randomly when I pressed the unlock button. This happened a few times a day and I eventually realized that these reboots were only happening when I unlocked the phone after receiving a text.
This didn't happen on all texts, but maybe half or so. I've done the following to try to remedy the problem, but it is still occurring:
- wiped cache/dalvik cache.
- methodically removed app by app, cleared app data.
- removed all phone/rom backups.
- wiped data/factory reset of CM7.
- installed latest MIUI rom.
- wiped data/factory reset of MIUI.
I am currently running a wiped MIUI rom with only the apps that came preloaded on the rom. I feel like I've tried everything and can't figure this out!
Anyone have any thoughts on this? Thanks so much for your help!
It's still happening on MIUI or only on the CM7? Was it a Nightly?
Is messages cache full, or nearly so?
Sent from my ADR6300 using XDA Premium App
Bull_Moose, I have been using the latest CM7 RC1... never used a nightly. The ROM worked fine for a while and then a few months ago started rebooting after receiving texts. I switched over to MIUI, hoping it would solve my issues...but it didn't.
smtom, Is there a messages cache that can be cleared specifically? I've never seen it. I'm assuming, though, that since I've done several complete wipes of the phone that all caches would have been cleared anyways...
The sheer number of messages, over time, will yield the dreaded low on space notice. This is rendered moot by either backup of messages somewhere using something like SMS Backup +, or deleting threads, and storing your multimedia message attachments to sd or elsewhere. Couple questions : are you restoring messages across or between ROM's? What messaging application are you using?
Sent from my ADR6300 using XDA Premium App
Hi smtom,
Sorry for the delay. So, I do regularly use SMS Backup and Restore to archive my messages into separate files so that I can occasionally delete all message threads and clear up space.
When I have wiped or switched roms in the past I have always done clean installs, which should clear all message memory, right? I am currently just using whatever SMS app comes preinstalled on MIUI.
My problem with the phone restarting has continued despite all of this... but I wonder if using a 3rd party messaging app could make a difference. Hmmmm.
Ray
RayLJill, have you figured anything out since switching to a 3rd party app? My friend's incredible is getting the random reboots, new sms text messages or not. He is on most current CM7 Nightly after I did a complete wipe/factory reset/format all memory and clean install (he was having this issue on CM7 nighties before i did the clean install, still didn't help i guess)

Very slow??

Hi guys,
I've been using Cyanogenmod 7, and it was going very slow. I decided to completely wipe the phone and SD card and start from scratch with Andromadus Mimicry ROM. It is much faster I find but I still get the random slowdowns.
My biggest problems seem to be with the Facebook app, it slows down the phone incredibly. even when you exit the app, unless you force close it, the whole phone goes to a crawl.
I also find even if I uninstall the facebook app, I get lots of random slowdowns, like random times during the day I'll go to read my SMS and it takes FOREVER to load (go sms app)
any ideas?
m1k30rz said:
Hi guys,
I've been using Cyanogenmod 7, and it was going very slow. I decided to completely wipe the phone and SD card and start from scratch with Andromadus Mimicry ROM. It is much faster I find but I still get the random slowdowns.
My biggest problems seem to be with the Facebook app, it slows down the phone incredibly. even when you exit the app, unless you force close it, the whole phone goes to a crawl.
I also find even if I uninstall the facebook app, I get lots of random slowdowns, like random times during the day I'll go to read my SMS and it takes FOREVER to load (go sms app)
any ideas?
Click to expand...
Click to collapse
Are your partitions ext4? Did you debug and follow the steps in the Mimicry OP?
Sent from my HTC Vision using xda premium
4EXT is paid software eh? don't really want to pay for it if I can avoid it, any other way of checking??
Wheres the debug steps?
4ext is a free custom recovery, there is an app similar to rom manager that is a paid app. if you don't want to support the developer for whatever reason your choice, but you can still flash the 4ext recoverey via fastboot or a pc10img
can you get a logcat? if your slowdowns are easily duplicated then plug phone into computer, and run a logcat through adb when you are experiancing this
*facebook apps is terrible* (so is facebook)
study the op of mimcry, search the threads for similar problems.
just an fyi - mimcry is one of the best ics roms for the vision and if you are having strange slowdowns then either a bug needs to be reported or you did something wrong
(didn't fully wipe, still in ext3, etc)
Sent from my HTC Vision using xda premium
thanks man, I tried android market and can only find a paid app called 4ext. I use clockworkmod recovery as thats what cyanogenmod 7 recommended, I have not activley done anything to setup ext4 though as there was nothing in mimcry instructions for this.
i cant easily duplicate the issue as it happens totally at random.
i fully wiped and reset to factory defaults before installing mimcry also
m1k30rz said:
thanks man, I tried android market and can only find a paid app called 4ext. I use clockworkmod recovery as thats what cyanogenmod 7 recommended, I have not activley done anything to setup ext4 though as there was nothing in mimcry instructions for this.
i cant easily duplicate the issue as it happens totally at random.
i fully wiped and reset to factory defaults before installing mimcry also
Click to expand...
Click to collapse
go into tsubus' ilwt cm7 thread, there you will find a link to superwipeg2+ext4, this will wipe all and change format of everything but sd card to ext4
don't check the market for custom recoveries, you go there for apps, look for the 4ext thread in the dev section or just google it
Sent from my HTC Vision using xda premium
okay thanks for your help! i got 4ext installed and checked info, so my system partition is ext4, data and cache are ext3... sd card is fat32
so I need to wipe and redo it with ext4 for all of them?
all but sd card should be ext4
sd card should be fat32
sdext (if you have it) should be ext4
Sent from my HTC Vision using xda premium
you're great help thanks heaps.
so now I've got 4ext and i ran superwipeg2+ext4, then reinstalled my mimcry rom, just reinstalling all my apps i want now, will see how it goes
checked info and everything is now ext4 apart from sd card which is fat32. hope this makes a good difference!
damnit, no improovement still slow as fawk, just started up endomondo and signed in, now have a black screen and a crashed phone for the last 5 mins... oh wait now it loaded... grr
Please read the FAQ in the Mimicry OP. You need to find the apps causing the slowdowns and either uninstall them or wipe their data if you're restoring app data from Titanium backup.
Sent from my HTC Vision using xda premium
I am having a very hard time finding which apps are causing this, and none were restored, all were installed totally fresh from market after fresh install of the ROM.
I've read everything in the FAQ and can't seem to find any answer
m1k30rz said:
I am having a very hard time finding which apps are causing this, and none were restored, all were installed totally fresh from market after fresh install of the ROM.
I've read everything in the FAQ and can't seem to find any answer
Click to expand...
Click to collapse
Install watchdog, or view wakelock use with betterbatterystats. Better yet, use logcat and grab a log of the slowdowns as they happen.
Sent from my HTC Vision using xda premium
Thanks, I am happy to get a log using logcat, do you have some basic instructions for me to do this? I already have android SDK installed, is it a matter of just running adb logcat and waiting or?
m1k30rz said:
Thanks, I am happy to get a log using logcat, do you have some basic instructions for me to do this? I already have android SDK installed, is it a matter of just running adb logcat and waiting or?
Click to expand...
Click to collapse
Yep, though I would use Watchdog first to see if it alerts on any high cpu processes.
Sent from my HTC Vision using xda premium
Sounds good man, just installed watchdog and will see how it goes thanks for your advice
strangely enough watchdog has not found a single problem yet even though my phone keeps slowing down every now and then, seems to be slightly less frequent now after all the apps have settled in I guess? still certainly doing it though
also one other issue I found is a program I use called AirDroid stops working properly through its web interface if the phone locks, which I didnt have this problem on CM7
Mind if i but in, but this problem is discussed and handled well in the AOKP nik3rs rom EliteMod & EliteKernel ICS* (which I highley recommend!)
But Its seems one of the problems that can cause this is bcuz you some people still have there apps backed up from there GB rom with their account and switching to ICS rom will only install the GB forms of the app from the market its highley recommended to backup data from apps in Titanum, and Install all new apps to your account and then restore data from Titanium.
Also I have alsot noticed that in 4ext sometimes Superwipe isn't always the answer Try Using the "Format All (except SDCARD)" option in 4ext it seems to clear away alot more bugs then superwipe! hope that helps..
Also try elitemods dataswap and sdext patch if you stay on mimicry!
Thanks man might have to give that ROM a try. And once again I fully wiped and loaded the ROM and I installed each application freshly from the google play store. nothing was backed up or restored so thats not the problem
m1k30rz said:
damnit, no improovement still slow as fawk, just started up endomondo and signed in, now have a black screen and a crashed phone for the last 5 mins... oh wait now it loaded... grr
Click to expand...
Click to collapse
Maybe I should have been more clear in my last post, Are you using SD-EXT? or data swap? and The way I have to flash is sometimes is after dalvike/cache ofcourse
1- Factory/data reset
2.-Then apply the zip superwipe (let it reboot)
3.-Then apply the FORMAT ALL EXCEPT SDCARD option in 4ext
....and just to note you are mounting everything before you wipe right?
Hope this can help.
And if not I would again highly recommend the EliteMod Rom its the best!!

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