The camera on my HTC Excalibur has stopped working. It's not just the camera button, because the button still works as SYM. I get absolutely no response when I try to run Camera.exe as well.
I am using 3VO.3.50.033010 ROM. However, I have tried a couple of earlier ROMs and had the same malfunction.
Any help is appreciated.
GBlackmon said:
The camera on my HTC Excalibur has stopped working. It's not just the camera button, because the button still works as SYM. I get absolutely no response when I try to run Camera.exe as well.
I am using 3VO.3.50.033010 ROM. However, I have tried a couple of earlier ROMs and had the same malfunction.
Any help is appreciated.
Click to expand...
Click to collapse
Probably is hardware , since you have flash other roms and hard reset
hey could you fix the issue? Im having the same problem, I tried using the camera and a pop up came up saying it could not load the camera, i can use the camera since. I already did a softreset...
thanks!
ushersorbet said:
hey could you fix the issue? Im having the same problem, I tried using the camera and a pop up came up saying it could not load the camera, i can use the camera since. I already did a softreset...
thanks!
Click to expand...
Click to collapse
Do a hard reset and see if that helps
Little late, but continuing...
I had almost given up on the issue, but since I found this topic, just wanted to try.
So, my camera stopped working. First, partially, showing this message that it couldn't be loaded, then completely. After all soft and har resets I tried, all ROMs flashed, nothing seems to have helped. Any idea on what I should do? Should I just assume I can't fix it?!
Do you have other problems with the device, e.g. run out of power easily?
Can you still operate WLAN well?
Often the battery of older devices is aging and slowly getting dead.
If not, then:
As already proposed: try hard-rest first.
If you are on a cooked ROM: try with a shipped ROM.
If that does not help you may need to dis-assemble the device (not easy) and clean up the connector from the camera to the PBA. Still not helping: replace the camera - or the device.
So...
well, as you mentioned, my battery is easily out of power, but i guess the problem is the cellphone cause the two last batteries i recently bought have no difference in performance to the one that came with the phone itself. after 8h it usually discharges completely. disassembling is something i'm not sure i'm doing, but, thanks for your reply!
Related
Think the camera on my 8525 was working fine lastly before i downgraded my Radio to 1.40...I have tried updating firmware n number of times still the camera wont work...Hardreset softreset nothing is bringing the camera back...tried 3rd partycam tools and it launches and disappears in a sec... searched the forum and looks like im the only one...
Anyone have any suggestions ? do you think i burnt my camera or something?I do have an option to get it sent back..but wanted to see if someones suggestion here helps fix it so others can learn from me...
It was on black 3.01 when it was last working and tried everyones roms after it didnt work..
thap143 said:
Think the camera on my 8525 was working fine lastly before i downgraded my Radio to 1.40...I have tried updating firmware n number of times still the camera wont work...Hardreset softreset nothing is bringing the camera back...tried 3rd partycam tools and it launches and disappears in a sec... searched the forum and looks like im the only one...
Anyone have any suggestions ? do you think i burnt my camera or something?I do have an option to get it sent back..but wanted to see if someones suggestion here helps fix it so others can learn from me...
It was on black 3.01 when it was last working and tried everyones roms after it didnt work..
Click to expand...
Click to collapse
Ok its fixed now... Dont know what fixed it... maybe the constant upgrade of roms or the ppcreset... or pulling the battery out and leaving it for 10 mins... But finally i dont have to send it in for a refurb... Thanks for anyone who looked and thought of a solution... If anyone else has this again they can try all the things i tried...
1) Upgrade/ Downgrade Radio multiple times.
2) upgrade SPL multiple times.
3) Try all the cooked roms
4) Revert back to ATT wm5 rom.
5) Reset device with Reset PPC
6) SuspendPPC (These i found in the black rom under system Folder)
7) Pull the battery out for 10 Mins.
Hopefully something in this combo works... cant point out which since i did too many things...
This forum is great with info available here Thanks to all the chefs,the guides and WIKI.
Cheers...
Disappearing Camera? Me Too.
My Camera Disappeared a few days ago, the hardware button on the spine does not bring it up and the application does not run, it just brings up the photo viewer. I even run the exe and get nothing. Also note, "Brighter Screen" does not work nor "Bigger Screen". For the record it's a Hermes100 and its running ROM Pro BLACK 3.0.1 and Radio 1.41.00.10.
I am looking all over, but I can't find anyone with the proper solution. May I should take my Cingular 8525 back and see what they say, they are probably going to say it was my fault when they see the new radio and Rom, but the problem happened with the original ROM.
ggreci said:
My Camera Disappeared a few days ago, the hardware button on the spine does not bring it up and the application does not run, it just brings up the photo viewer. I even run the exe and get nothing. Also note, "Brighter Screen" does not work nor "Bigger Screen". For the record it's a Hermes100 and its running ROM Pro BLACK 3.0.1 and Radio 1.41.00.10.
I am looking all over, but I can't find anyone with the proper solution. May I should take my Cingular 8525 back and see what they say, they are probably going to say it was my fault when they see the new radio and Rom, but the problem happened with the original ROM.
Click to expand...
Click to collapse
Did you do everything i mentioned above?
try different combinations. I had the exact same rom and radio as you...
when i downgraded the radio it took the camera out for some reason.
If i were you i will try different things before the last option of sending it back for a refurb.
Good luck
My phone goes to sleep
and does NOT wake up, the bottom row of buttons and keyboard both light up if I open them or press them.
Help please!
rossle12 said:
My phone goes to sleep
and does NOT wake up, the bottom row of buttons and keyboard both light up if I open them or press them.
Help please!
Click to expand...
Click to collapse
Stock ROM or custom? Any overclocking?
The phone powers up if you soft reset, correct?
Well, I found out it was a small problem with the rom.
It was a custom rom, and I just installed a different one and it works flawlessly.
With the other one, the light sensor did not work either.
Also, I dropped my phone the other day, and a really small spring fell out.
And the back plain on my screen is loose and opens up easily..
Which ROM?
I hate to hijack this thread but i am having the exact same problem. Basically when i put my phone to sleep its hit or mess as to if it will wake. It seems to have started when i flashed Energy ROM. It was terrible after that, so I switched back to the stock ROM available from the HTC website and all seemed well at first. Now its back to hit or miss.
I cant really rule out a hardware issue such as a broken sensor or something because I'm not sure how the mechanics of it work. When i push the power button on top the phone wakes but not the screen I know this because the 4 lights on the bottom light up and the keyboard as well. I can hit the button repeatedly but it doesnt help. At other times it works flawlessly, but usually does not.
Can anyone give me a suggestion as to what it could be, or a way to rule out a hardware issue?
Exactly my problem!
It was perfectly fine for the first day or so before it started crapping out again..
Can someone please help us with this problem?
It's mind consuming and it's making me worry.
Until TP3 is out, I won't get a new phone ):
Well, the problem is discussed in great detail on the internet, but no one can give a definitive answer. ..
I've been a touch pro 2 user for exactly 3 days... My new HD2 from T-Mobile is in the mail... This is a un acceptable flaw with no real solutiion... Good Luck TP2 users....
Good luck to you.
I've had mine for over two years and it was flawless
Just one recent drop determined everything
Although I Must say, it was one hell of a durable phone
Yea, dont get me wrong. I really like the phone. Thats why I'm getting the HD2. Great OS and big beautiful screen. I'm gonna miss the slide out keyboard but I think thats what breaks these phones.
I'm excited that there's the possibility of running Windows Mobile 7 on it.
rossle12 said:
Can someone please help us with this problem?
Click to expand...
Click to collapse
I'd like to try to help. But you never answered my question of what ROM you are on (and which one you tried previously).
I've determined my problem is 100% hardware related. If I open my keyboard and then grab the screen and tweak it while pressing the power button it comes onn 100% of the time. Sux, but at least I know the cause now
djowen6565 said:
I've determined my problem is 100% hardware related. If I open my keyboard and then grab the screen and tweak it while pressing the power button it comes onn 100% of the time. Sux, but at least I know the cause now
Click to expand...
Click to collapse
Every once in a while my phone would turn on and I wouldn't know why
But yeah, I think it is hardware related.
I previously used Energy then went to Jacko's.
Both were perfectly fine, just the upsetting sleep function and light sensor would keep the phone off.
HELP: Same problem Phone not waking up
Hi saw this thread and was wondering if anyone can help me.
I have an HTC Touch Pro 2 for some month now...
Using the following details:
OS Version: 5.2.21887 (21887.5.0.86)
ROM Version: 2.07..401.1 (80303) WWE
ROM date: 02/04/10
Radio ver: 4.49.25.91
stock ROM basically...
THe issue is that the phone doesn't wake or when using it just freezes/hangs.
Not much software/apps installed... and memory is good as well.
I just don't know what's going on...
Help please.
Thanks
rossle12 said:
Every once in a while my phone would turn on and I wouldn't know why
But yeah, I think it is hardware related.
I previously used Energy then went to Jacko's.
Both were perfectly fine, just the upsetting sleep function and light sensor would keep the phone off.
Click to expand...
Click to collapse
I'd agree with the notion that its likely hardware related. I've flashed maybe 10 different builds of Energy over the last 7 months or so, and never once had and issue with the SOD (sleep of death) that I can recall. A bad flash can sometimes happen. But since you flashed another reputable ROM (Jackos), that somewhat eliminates the possibility that a bad flash is the culprit.
You can start from scratch, by running Task29 to format the ROM area of the phone's memory, and reflash the ROM. But this would be just to eliminate the possibility of a bad ROM flash. My gut says that you won't see any different results.
Running the phone "clean" for a while (to see if you still have the SOD) without any software installed or any other modifications will eliminate the possibility that any software or mods are responsible for the issue.
are you sure its hardware related? because my phone started doing this yesterday too...I had an energy rom from october, and it was really buggy. I am only able to keep my phone from sleeping when it is plugged in to some power, so i flashed the newest energy rom and still having the same problem...wont wake up from sleep
EDIT:
I dont see how this can be hardware related because everytime i soft-reset, the screen works again. this problem only happens when the device goes to sleep...
Any overclocking?
As I already mentioned, I never had any SODs on Energy that I can recall, except when using OCT (OverClocking Tool).
I have done no overclocking...I just flashed the newest energy rom like 15min ago...is there anything else I can do or check? it looks like the phone works still, just no backlight...
After flashing the ROM, maybe try running it "clean" for a day or two, don't install any software or do any mods, reg edits, etc. If you still have problems with the phone waking up with a new ROM, and no other software or other mods, than it may indicate a hardware problem.
And be sure to run Task29 before you flash the new ROM, if you don't already do that.
You guys should read the following thread:
http://forum.xda-developers.com/showthread.php?t=648134
You're not the only ones (by any means) with the SOD issue. But it isn't at all clear what causes the issue. Lots of different theories in that thread about various software or ROMs, with no clear solution.
Lots of conflicting info, but some comments on the thread suggest (as I mentioned) that Task29 may help (certainly can't hurt).
moto2000 said:
are you sure its hardware related?
Click to expand...
Click to collapse
Nope, definitely not sure, especially after reading the thread linked above. But as I suggested before, Task 29, try a different ROM, and run it clean with no software or mods, and start eliminating the variables.
So I got the Galaxy Nexus GSM today and it's one hell of a sexy device.
It obviously came with Ice Cream Sandwich out of the box. And errors out of the box. Right when I start the phone, Talk FCs. When I try to start the Camera, it FCs.
I though "What the heck, Jellybean probably fixes that", so I unlocked it and flashed Paranoid Android. Everything is a lot faster now, but I still have the same problems, except now Gallery just crashes, which renders the Camera unusable, because they're apparently linked together in Jellybean.
I tried 3rd party apps (Zoom Camera, Paper Camera and a few others) and none of them work.
So it seems that everything that has something to do with the Camera doesn't work.
I tried everything that I could think of;
Reflashing
returning to stock
force stop Camera
Disable and enable all network related functions in G+ and Gallery
Clearing cache - both for individual apps and the option from the recovery
Trying 3rd party apps
Googling everything I could think of
Installing G+ (that made me able to open Gallery, but Gallery still force closes when I open Camera)
Changing battery
Of course I can't see it being anything but a hardware issue, but some people who have compiled CM10 by themselves have the same errors. I don't know if that helps me.
So before I return it some time this week, does any one have any suggestions to what I could try?
I'll give this thread two days before I return it.
Thanks in advance.
You rooted? If not and you know how to root, root it, replace the app (gallery, camera, whatever is not working) with stock JB version. Hopefully it's just corrupted apps... That's easy to fix
Thanks for the reply. I've already tried the Jellybean version of Paranoid Android and it made no difference.
I though "What the heck, Jellybean probably fixes that", so I unlocked it and flashed Paranoid Android. Everything is a lot faster now, but I still have the same problems, except now Gallery just crashes, which renders the Camera unusable, because they're apparently linked together in Jellybean.
Click to expand...
Click to collapse
mrhaxx1 said:
Thanks for the reply. I've already tried the Jellybean version of Paranoid Android and it made no difference.
Click to expand...
Click to collapse
Might be a long shot, but have you tried fixing permissions in recovery?
Sent from my Galaxy Nexus using xda premium
I have, but I just tried again and it made no difference.
Also, I forgot to mention that it's not a storage issue, as I can save screenshots just fine.
mrhaxx1 said:
I have, but I just tried again and it made no difference.
Also, I forgot to mention that it's not a storage issue, as I can save screenshots just fine.
Click to expand...
Click to collapse
Any solutions for this yet? having the same problem.
Nope, nothing yet.
And to make the bad things worse, I've lost the receipt. So I can't even return it.
Bumpity bump!
mrhaxx1 said:
Bumpity bump!
Click to expand...
Click to collapse
I just went ahead and called verizon.. and they're shipping me a new phone today. I see a lot of posts about this, with no solution. It'll be quicker to do it this way. Except you call whatever your carrier is. Or samsung, if nothing else.
Well, you see, I bought the phone refurbished. There was a guarantee on it, but I lost the receipt, so I can't return it or get a new phone.
I ordered a rear- and front-facing replacement camera. It should arrive in 7-15 days because I'm ordering from the USA.
I looked into it, and disassambling and assembling it should be fairly simple. Nearly the same process as the Nexus S, which I've disassembled before.
If it doesn't work, I've only lost $22 and it's not like I have a valid guarantee on it anyway.
Oh well, replacing the cameras didn't work.
And I even managed to break the volume buttons.
Even if I got hold of the receipt, there would be no way they would repair it now.
I can as well just go buy a new phone. Next month. Maybe. At least everything else still works.
When you flash ROM, do you ensure you completely wipe previous ROM and data? Also, if you use something like Titanium Backup to restore your apps after flashing a new ROM, make sure you don't restore system apps or data. That will definitely screw things up in every ROM as incompatible files are mixed.
Try doing a full wipe of your device it could help
Sent from my Galaxy Nexus using xda app-developers app
It was like that on the stock rom.
And yes, I always ensure to wipe everything. As said in the OP, I even tried returning back to stock.
I got the same problem, I GOT IT FIXED NO HARDWARE FAILLURE!!
Hi,
this is what i did, got it fresh from the box, didn't even bother to set-up, I instantly updated to Jelly Bean..
everything worked perfectly, besides the camera, it crashed instantly.. (gallery did not respond)..
i rebooted it 2 times, then pressed the Power button + volume down.. it went to an system boot thingy.. the i connected it to my pc with an usb (usb debugging enabled).
my win7 pc said the drivers were installed, then i pressed the power button. after loading. the camera worked perfect.. thats REALY everything i DID.. i'll keep you posted if it fails again.
it also worked after unplugging the usb.. Hope I helped you a bit.
I can second this fix!
IvanGrozni87 said:
Hi,
this is what i did, got it fresh from the box, didn't even bother to set-up, I instantly updated to Jelly Bean..
everything worked perfectly, besides the camera, it crashed instantly.. (gallery did not respond)..
i rebooted it 2 times, then pressed the Power button + volume down.. it went to an system boot thingy.. the i connected it to my pc with an usb (usb debugging enabled).
my win7 pc said the drivers were installed, then i pressed the power button. after loading. the camera worked perfect.. thats REALY everything i DID.. i'll keep you posted if it fails again.
it also worked after unplugging the usb.. Hope I helped you a bit.
Click to expand...
Click to collapse
So, I was having this exact same issue and was ready to call Verizon for a replacement, when I tried this as a last resort and VOILA!! IT WORKED! I am still unsure of how this all came about, but for the purpose of hopefully helping someone with the same issue, I will second this quick fix as IT DID WORK FOR ME.
I had this same problem (camera/talk fc'ed on start, whenever opening either app), tried all the fixes I could and nothing worked. I eventually disassembled the phone and used a toothbrush and isopropyl alcohol to clean the main board and the connections for each of the camera modules. After a couple rounds of cleaning, everything started working again.
navjas73 said:
I had this same problem (camera/talk fc'ed on start, whenever opening either app), tried all the fixes I could and nothing worked. I eventually disassembled the phone and used a toothbrush and isopropyl alcohol to clean the main board and the connections for each of the camera modules. After a couple rounds of cleaning, everything started working again.
Click to expand...
Click to collapse
Thanks for this information, I'll try to do it with mine too. Any results I will post here.
I've had my HOX for about 4 months now, working like a charm, and doing what they say its supposed to do.. Now however, it has changed to an unusable brick..
I Rooted my phone about a month ago, and ran with a near stock ROM (I can't really remember what it is anymore), and about a week ago, I upgraded to the latest patches. The phone now has its own life, where it seemes like picture it tries to show, is distorted, unreadable, sometimes one of the three primary colors goes missing and it looks like it refreshes a small portion of the screen every second. The touch system still works fine, and if I could work it blind, it wouldnt be a problem.. I can get to recovery/fastboot without any problem, and if I reboot the phone, it works like it should from 10 seconds-1 hour. I've tried to restore to defaults, tried the Viper ROM, but nothing seemes to work. Also, if I lock the phone while it is doing the bug, I get the "dark screen" bug as well..
I suspect it must have something to do with the update, since the phone have been handled with great care, and not dropped on the floor/pressed hard on the screen. I'm now turning to you guys, since you know pretty much about this phone. I can take a picture with another phone to illustrate what its doing, if that helps, or my explenation is a bit vague.
so you actually tried to get the phone right back to stock? flashing a RUU?
matt95 said:
so you actually tried to get the phone right back to stock? flashing a RUU?
Click to expand...
Click to collapse
Yes, I tried that as well, but it didn't work as far as I could tell. It would last longer before it started to bug out, but it would happen still..
hmmm, well it could also be a HW issue...
matt95 said:
hmmm, well it could also be a HW issue...
Click to expand...
Click to collapse
It might be, but it would be so strange that it first came right after an update.. Might be some overheating that have caused bad connectivity on a lead, can be some plug that isnt right, but I have a sneaking suspicion that the update did this..
well if even the RUU didn't solve this then it could only be HW related... just one question, how could you run a RUU if there ins' any RUU for the latest update yet?
Hi, I'm a new user, I tried to post on the energy rom thread but am not allowed to.
Also, googled the issue a bit and as far as I searched didn't find similar issues.
I recently bought a htc touch pro2 and flashed it with energy rom. after flashing it, the camera doesn't start (click camera and nothing happens). also i notice when accessing settings, the camera and video tabs don't display (click multimedia > pictures and videos > menu > tools > options)
I am guessing it's some setting that should be changed, but i can't figure out how to do it.
Can you help me?
thanks.
afarcas said:
Hi, I'm a new user, I tried to post on the energy rom thread but am not allowed to.
Also, googled the issue a bit and as far as I searched didn't find similar issues.
I recently bought a htc touch pro2 and flashed it with energy rom. after flashing it, the camera doesn't start (click camera and nothing happens). also i notice when accessing settings, the camera and video tabs don't display (click multimedia > pictures and videos > menu > tools > options)
I am guessing it's some setting that should be changed, but i can't figure out how to do it.
Can you help me?
thanks.
Click to expand...
Click to collapse
Are you sure it worked on the stock rom? You might try flashing back to stock, and then reflashing the custom rom. Might be a bad flash. Random things happens sometimes.
wizardknight said:
Are you sure it worked on the stock rom? You might try flashing back to stock, and then reflashing the custom rom. Might be a bad flash. Random things happens sometimes.
Click to expand...
Click to collapse
It worked. I took some pictures.
In the meantime I flashed again and still doesn't work.
Another thing I noticed is sometimes the windows key/button/pictogram stops working, as in, I click it and nothing happens, but the phone works fine
I also flashed it (again) with a stock rom - seems to be the same I had before having started this whole mess. With the stock rom, there's no camera application at all.
I'm definitely doing something wrong but not sure what.
afarcas said:
It worked. I took some pictures.
In the meantime I flashed again and still doesn't work.
Another thing I noticed is sometimes the windows key/button/pictogram stops working, as in, I click it and nothing happens, but the phone works fine
I also flashed it (again) with a stock rom - seems to be the same I had before having started this whole mess. With the stock rom, there's no camera application at all.
I'm definitely doing something wrong but not sure what.
Click to expand...
Click to collapse
If the stock rom does not have a camera app, then how did you take pictures?
Which version of the TP2 do you have?
I am wondering if you got a flaky phone.
wizardknight said:
If the stock rom does not have a camera app, then how did you take pictures?
Which version of the TP2 do you have?
I am wondering if you got a flaky phone.
Click to expand...
Click to collapse
You have an excellent point. What the original rom and the most recently flashed rom have in common is a lot of at&t icons, so I assumed they're the same.
I don't know how to identify the version of the TP2. I bought a T7373, according to the invoice. Active Sync says I have a T7377.
Somehow I believe this whole mess is my fault, rather than the phone being flaky.
It all started because the old touch diamond 2 has the start button in the bottom left corner whereas this one had the start button in the top left corner. I wanted my button back in its place, so i started digging for a windows 6.5.3 rom...
Sounds like you should read this thread.
wizardknight said:
Sounds like you should read this thread.
Click to expand...
Click to collapse
I did. Before flashing the phone for the first time.
I googled the IMEI as well. According to the IMEI no, it's a HTC Vogue (?).
Anyway, I believe I cleared the version issue, it's HTC Rhodium 100 = T7373.
I think I cleared The missing camera issue as well, meaning that with or without icon, all roms include camera.exe.
Are there any third party apps that check connectivity to the camera (or other camera.exe implementations)?
Thanks,
afarcas said:
I did. Before flashing the phone for the first time.
I googled the IMEI as well. According to the IMEI no, it's a HTC Vogue (?).
Anyway, I believe I cleared the version issue, it's HTC Rhodium 100 = T7373.
I think I cleared The missing camera issue as well, meaning that with or without icon, all roms include camera.exe.
Are there any third party apps that check connectivity to the camera (or other camera.exe implementations)?
Thanks,
Click to expand...
Click to collapse
The Rhod100s are the bastard phones that don't work right half the time with any custom software. They are known for that.
Unfortunately you are on your own with that one. I had the Rhod400. Good luck.
I solved the problem.
Basically, these phones come in two flavors: with one cam and with two cams. The majority has 2 cams and the majority of roms are for 2 cams.
I suspected this might be the issue when I noticed in a comparison chart that T7373 has either one cam or two, also wrote a tiny app to return the exception code and message and the exception returned was "Unknown error" which I then googled and got either bad firmware or bad hardware.
In the meantime my son broke the display of the phone, so I had to fix it, and I also bought a spare stripe for the front phone, the one with the second cam, since it was quite cheap, and I had to fix the phone anyway.
Surprise. Now everything works fine.
So, the moral is, Rhodium is a very nice phone, with a good firmware, just that you need to flash the right firmware for the right model.
I'm interested in any information on how the camera is initialized, maybe I find time tomake changes to one of the versions for the less-lucky people who only have one cam.