Anyone having USB connect issues? - EVO 4G Q&A, Help & Troubleshooting

Sometimes my phone will not charge when connected to the wall or my computer. The problem usually goes away on it's own, but when I need to charge I generally need to charge.
Sometimes I cannot access my phone via USB on PC either.

Only with data to and from the computer. No charging issues at all.

I've never had issues when plugged in to computer (USB). I frequently have issues when plugging into wall charger, but I think I have a bad cable. Phone will recognize charger connect, sit for a second, and lose the connection. Charging stops while cable is in. I bought a cheap cable on-line for the wall charger. I guess you get what you pay for....!

I have issues with usb connnect to computer since flashing cm6 8/13 nightly. Will not charge or mount usb.
Restoring back to 8/11 seems to fix issue but can't seem to get any newer nightlys to work or rc2.
Sent from my PC36100 using XDA App

michaelvibe said:
Sometimes my phone will not charge when connected to the wall or my computer. The problem usually goes away on it's own, but when I need to charge I generally need to charge.
Sometimes I cannot access my phone via USB on PC either.
Click to expand...
Click to collapse
Kind of sounds like a loose connector. I bought some micro USB cables from monoprice and the size of the connector was just a tad smaller than the plug for the phone. So if the cable wasn't plugged in and propped up in a certain way, the phone wouldn't charge. I just bought some new cables from monoprice (the ferite core ones) and problem solved.
I guess when this happens to you, wiggle the cable a little and then hold it for a few seconds at a certain angle and see if it starts charging... if it does then you know you need a new cable.

I was having similar issues and with my sd card permission issues I simply uninstalled my usb drivers and my removable disc drivers for the phone on the computer I think there was like 3 sets and haven't had an issue since.

Related

Will not stay connected via USB

i searched around and i cant find the thread on this.
i was charging my phone through the USB port and it just randomly disconnected. i reconnected at it is recognized for a second then disconnects. the menu comes up on the screen and i see the notification at the top, but after about 2 seconds it just acts like i unplugged it
i have tried multiple USB ports, cables and different PC's and they all do the same thing now.
i installed HTC sync and rebooted the machine. i changed the power settings on the machine and made sure that the USB power management is disabled.
does any one have any idea whats going on?
Do you have a auto kill app such as taskiller ?
Sent from my PC36100 using XDA App
no... the phone was just hard reset. the issue was there prior to the hard reset
it does the same thing on my laptop and desktop
both are windows 7 x46 with HTC sync installed
could be your usb port on your handset OR/AND the usb cable's tip that you insert into the port could be loose/failing. wiggle the usb cord at the end where it connects to the phone GENTLY and see if its loose. should be s snug fit...
I have the same problem n started a few threads about it n havent gotten anywhere. My work computer has no problem seeing my phone but my personal computer will not, very very strange. Ill watch this thread n see if a solutions comes about.
seems like a very snug fit too me...
i should also mention that plugged in to the wall charger it has no problems
i have tried 3 different cables and 3 different computer and all USB ports on those computers, all the same issue
I didn't have this issue till now but suddenly same thing started happening to my phone..
I have plugged in my phone using USB with laptop and it shows me charging but after two minute it just discount it...
me and my buddy have the exact same issue here. what i do is, i unplug it a few times and on the 4th i keep it it. seems to be a bit more stable that way.
i don't think this is an issue with faulty usb ports on everyone's separate computers. (could be but i frelling doubt it) ive tried this in multiple windows machines (win7x64 and xp), and it happened on all of them. Only once did it happen on my work mac. i have not, however, tried a different micro usb > usb cable. i only used the htc one. we could have faulty cables. or it could be a phone issue itself, hardware wise whereas these are the only common denominators we have in this problem that i can see.
i lean towards faulty batch of cables. if you plug in the cable to your phone and computer, and wiggle the middle of the cable without touching the ends, it will disconnect.
what gets me is that there is no problem when it connects to the wall usb port. that is confusing. maybe the cable needs a more heavy flow of power to stay connected, which then leads me to believe that usb drives don't have enough juice to keep the thing going, or at least variable flows of power.
i know the phone has an "issue/feature" where it will stop charging the phone completely when it gets to 100% even if you leave it on the charger. maybe some sort of overcharging fail safe right? so what if there is something wonky going on with the phones usb port, or the phone cuts off the connection thinking your done using it?
its late, im speculating just throwing stuff out there.
I'm getting the same problem. Thing is, if it needed more power, why would it still work in a mac? I didnt have this problem until I went through a few different ROMS. So I dunno. I never had this problem before root. But I dont see any reason why it shouldnt fuction normally

[Q] USB Charger

Hi,
I've used a USB charger on all my phones for a few years now. Just plug phone in on my desk and no worries. However my new Defy doesn't seem to take a charge from the USB on my network device (it's not a full PC). However my HTC HD2 could get a charge from it so:
1. Is the Defy more power hungry that it won't charge from an ND (I assume NDs put out less power over USB than a PC)
2. Does it just not show on the battery on the Defy that it's charging?
3. Have I missed something simple? I've gone into USB connection and selected charge only. I can't install drivers on the ND though, could that be it? The ND hasn't said it's found new hardware either though.
Thanks in advance for advice
motorola has a notorious reputation on this, they require a usb driver to be installed for charging some of their phones...
i think there's some strange combinations at work about this but, just use a standalone charger and it should solve the problem.
Thanks. I thought it would be that.
Bit short of plug sockets at work but I'll figure something out
Another point to note is that the Defy is very fussy regarding USB cables. A lot of cheap ones will pass data but no charge.
martint235 said:
Thanks. I thought it would be that.
Bit short of plug sockets at work but I'll figure something out
Click to expand...
Click to collapse
Would you consider hacking a usb cable to make a charging lead? A standard usb lead plugged into a PC will try to enumerate with the PC before it starts to draw power from the PC. However if you hacked a usb cable and shorted the DM and DP lines on the phone side, the phone 'should' detect the cable as a mains charger rather than a PC, thus enabling charge without any drivers on the PC. It would be something like the attachment...
Thanks for all the replies. Although my USB cable wasn't cheap and was capable of charging an HD2 which must be more power hungry than a Defy, it turns out the Defy is really fussy. It's charging fine through the Motorola USB lead on my network device.
My USB loading experience
Hi,
just to share my exp:
- loading with most USB loaders: fine
- My Car loaders and my multi power adaptor with usb can load everything but the defy
- on Computer no problem (some say you will have better battery performance when loading on non Computer: I can´t see a difference)
- cable doesn´t change anything
technome said:
Another point to note is that the Defy is very fussy regarding USB cables. A lot of cheap ones will pass data but no charge.
Click to expand...
Click to collapse
I've bought a couple of USB cables from ebay. My Defy seems to connect and disconnect when using them, like it has a loose connection. If I use the Motorola one, of course it's fine!

USB Problem.

Just got a brand new Samsung Galaxy SII T989 from T-Mobile this week, it really is a great phone, only I have a single problem.
The phone charges, it functions properly generally speaking (calls, texts, camera, wi-fi,etc...) but as soon as I connect it to my computer it freaks out.
It acts as if I were disconnecting and reconnecting the USB cable 2 times a second. I can hear the phone making the beeping sound it makes once you connect it to the USB every few seconds and in my computer (Which is running Windows 8 x64, just in case.) I can see the "Safely remove hardware symbol pop up and disappear a few times a second as well.
This is really frustrating... I love to take pictures and videos and edit them... I'd also love to copy some music over as well...
So far I've determined it can be the cable, bad drivers, or the phone itself, I just hope it's one of the first two.
Slash837 said:
Just got a brand new Samsung Galaxy SII T989 from T-Mobile this week, it really is a great phone, only I have a single problem.
The phone charges, it functions properly generally speaking (calls, texts, camera, wi-fi,etc...) but as soon as I connect it to my computer it freaks out.
It acts as if I were disconnecting and reconnecting the USB cable 2 times a second. I can hear the phone making the beeping sound it makes once you connect it to the USB every few seconds and in my computer (Which is running Windows 8 x64, just in case.) I can see the "Safely remove hardware symbol pop up and disappear a few times a second as well.
This is really frustrating... I love to take pictures and videos and edit them... I'd also love to copy some music over as well...
So far I've determined it can be the cable, bad drivers, or the phone itself, I just hope it's one of the first two.
Click to expand...
Click to collapse
Try re installing the correct drivers or switching the usb hub. If that does not work it's most likely the usb cable, swap it for a different one and you should be fine considering you bought the phone new.
Or you got a phone with a bad motherboard which would be crazy considering its new but that kinda sounds like the problem I had
Sent from my SAMSUNG-SGH-T989 using xda premium
imanoobfml said:
Try re installing the correct drivers or switching the usb hub. If that does not work it's most likely the usb cable, swap it for a different one and you should be fine considering you bought the phone new.
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Click to collapse
Alright cool, but how does one find currently installed drivers when the device isn't plugged in?
Slash837 said:
Just got a brand new Samsung Galaxy SII T989 from T-Mobile this week, it really is a great phone, only I have a single problem.
The phone charges, it functions properly generally speaking (calls, texts, camera, wi-fi,etc...) but as soon as I connect it to my computer it freaks out.
It acts as if I were disconnecting and reconnecting the USB cable 2 times a second. I can hear the phone making the beeping sound it makes once you connect it to the USB every few seconds and in my computer (Which is running Windows 8 x64, just in case.) I can see the "Safely remove hardware symbol pop up and disappear a few times a second as well.
This is really frustrating... I love to take pictures and videos and edit them... I'd also love to copy some music over as well...
So far I've determined it can be the cable, bad drivers, or the phone itself, I just hope it's one of the first two.
Click to expand...
Click to collapse
Ok, does it get better or worse if you hold the cable with your finger when it is plugged in to the computer and phone and move it around a bit on the phone end? If so, I even got a Nexus 7 brand new from Google that the charge cable phone end was bad and would not make a good connect and I had to use a different cable and it works fine with my tablet.
If you use the same cable in your AC charger and on the computer then prolly not the cable.
It could be something in Win8 if it is trying to scan your USB port [like maybe a whacked anti-virus].
Have you tried a different USB port on your computer to see if maybe the one you were trying to use is bad itself?
If using a USB hub between your computer and the phone try removing the hub from the equation and connect directly to the computers USB port.
RealPariah said:
Ok, does it get better or worse if you hold the cable with your finger when it is plugged in to the computer and phone and move it around a bit on the phone end? If so, I even got a Nexus 7 brand new from Google that the charge cable phone end was bad and would not make a good connect and I had to use a different cable and it works fine with my tablet.
If you use the same cable in your AC charger and on the computer then prolly not the cable.
It could be something in Win8 if it is trying to scan your USB port [like maybe a whacked anti-virus].
Have you tried a different USB port on your computer to see if maybe the one you were trying to use is bad itself?
If using a USB hub between your computer and the phone try removing the hub from the equation and connect directly to the computers USB port.
Click to expand...
Click to collapse
I am using a HUB on a Razer Keyboard that I've always used BUT now that you mention it my webcam had the same problem. It wouldn't work with the HUB on the keyboard. I'll try another USB slot (My computer's other USB slots aren't very accessible which is why I've hesitated to try another slot.)
I don't use anti-virus and yes, the cable works perfectly fine on the AC USB to Power adapter it brings.
RealPariah said:
Ok, does it get better or worse if you hold the cable with your finger when it is plugged in to the computer and phone and move it around a bit on the phone end? If so, I even got a Nexus 7 brand new from Google that the charge cable phone end was bad and would not make a good connect and I had to use a different cable and it works fine with my tablet.
If you use the same cable in your AC charger and on the computer then prolly not the cable.
It could be something in Win8 if it is trying to scan your USB port [like maybe a whacked anti-virus].
Have you tried a different USB port on your computer to see if maybe the one you were trying to use is bad itself?
If using a USB hub between your computer and the phone try removing the hub from the equation and connect directly to the computers USB port.
Click to expand...
Click to collapse
I love you. It worked. It's the USB hub which doesn't allow much power to go through to the connected device. Thank yo so much.

Phone no longer charges from laptop, laptop charger

My 5X has stopped charging from my USB-C laptop, or my laptop's charger. Both used to work with no issues (in terms of plugging it into my laptop, the phone doesn't seems to recognise that it's plugged in at all). It still charges fine from the stock charger.
What's going on?
Some interesting/helpful info:
The phone charges fine from a USB-A cable with adaptor, and also sees the computer with this cable.
Could it be something broken with USB-PD (power delivery spec)? Since both the USB-C ports on my laptop, and the laptop charger have this enabled, maybe the phone has stopped "accepting" power from these devices?
Unlikely to be a software issue? My wife's 5X with the same OS version (7.1.2) works fine with a USB-C cable and my laptop's charger.
josephlikescoffee said:
(in terms of plugging it into my laptop, the phone doesn't seems to recognise that it's plugged in at all)...
Click to expand...
Click to collapse
So you don't get a notification on your phone saying what USB mode you would like to be in? Like charging, file transfer, etc.
Sent from my Nexus 5X using Tapatalk
Buy a new laptop.
josephlikescoffee said:
My 5X has stopped charging from my USB-C laptop, or my laptop's charger. Both used to work with no issues (in terms of plugging it into my laptop, the phone doesn't seems to recognise that it's plugged in at all). It still charges fine from the stock charger.
What's going on?
Click to expand...
Click to collapse
That's very strange... This morning I had this exact same problem for the first time. My phone wasn't charging from my Surface Pro 3 or the USB port on the SP3 charger. Lol then i come to work and see this thread.
Check the USB port on your phone for lint buildup. My 5X recently started having a vaguely similar problem: it would charge via USB-C, but the connector seemed a bit loose, and when plugging it into a computer, I never got the prompt on the phone to choose Charging, File Transfer, etc. Turns out that lint collects in the phone's port. Over time, plugging a connector into the phone compacts the lint, until eventually you have a layer of lint in the bottom of the port that prevents the connector from making full contact. I keep my phone in my pants pocket, so I had lint buildup. My wife keeps hers (also a 5X) in her purse, so she didn't.
Grab something thin and non-conductive (the toothpick from a swiss army knife works) and gently dig around in the USB port on the phone and see if anything comes out.
Heh, my laptop is brand new, and my wife's 5X works as expected - mine used to.
I did get some lint out of the connector, but it doesn't seem to make a difference. I wonder if it's possible that one of the pins is s little dirty. But it's strange that everything works fine with a USB-A cable with adaptor on the end (charge and data), and that the stock charger still works fine.
With a known-working USB-C cable plugged into the computer, I get no notification on the phone at all.

Connecting P2XL to USB-C to USB-C via motherboard

I can't figure this out... I have an ASRock Motherboard Motherboards Z370 EXTREME4 motherboard with a USB-C output on it and using Win10. I've tried using the P2XL USB-C to USB-C cord to connect my phone to the computer to transfer files. I get nothing that shows up on the phone, yet everything is updated and working on the computer.
Any ideas?
Also as a side note, I have a dozen or so regular USB-C cords. Only 1 actually works just connecting it to a USB port on the computer. Some don't recognize anything, some will recognize the phone and let me transfer files only to have it drop the connection and reconnect to the phone. The 1 cord that actually does work, works as expected. Also this same issue happened on my old PC as well. Only 1 cord works with this phone and everything is updated. I've tried other computers with same issue.
I've also noticed I can only charge my phone with a couple of 120v USB outlets. Lots of them won't charge my phone, even though the phone says it's charging.....just never gains any charge.
I have a pretty similar issue with a C to C connection using my Razer Blade. I have this happen with the OEM cable and a couple of non-OEM C to C cable. I can't remember ever having an issue with my HTC 10 using a C to C, or when I use a USB A to C cable with this phone. While I'm not entirely convinced it's not my USB C port on my laptop, more evidence points to it being my Pixel rather than the port.
It's not the biggest issue for me because it's not a constant hindrance and I can usually get any transfer to finish.
Think I've been down this road... No fix. No idea what is happening or why.
The only option I have is to use my 1 cord to transfer. I usually am transferring several gigs at a time. I never had this issue with same cords for my original pixel XL.
What gets me is I even has issues using us chargers even. They say it's charging but never gain any charge.
Kind of thinking my phone has been defective
Wiped it yesterday and tried again with the OEM USB-C to USB-C cable, no luck even recognizing the phone, even to charge. I did however use a USB-A to USB-C 3.0 cable that didn't ever work originally and it copy 15gb of music without an issue.
I'll keep testing, as well as test it on the chargers that didn't work previously. I will also contact ASRock as I believe possibly my motherboard's port for the C-to-C not to work with the phone. It's not the worst thing not being able to use it, as I'm happy I can finally transfer files at 3.0 speeds now! SO MUCH quicker copying files back onto the phone than when I pulled them off!

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