Ok so lately ive noticed my MTS out of nowhere doesnt receive sms or mms unless reboot but i still have signal and can
call. Ive tried wiping and master reset. Also i am running CR OTA this also happend when i used Slide2meroot or w/e its called Idk if its my sim and idk if can i unroot it and send it to htc and not be charged because i canceled my tmobile-warrenty.
The phone still has factory warranty on it, being that the phone has only been out for a little over two months and you get a year. So you could def get a replacement.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
niftymu said:
The phone still has factory warranty on it, being that the phone has only been out for a little over two months and you get a year. So you could def get a replacement.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
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Thanks har har idk how to tho XD
TakoLuffer said:
Thanks har har idk how to tho XD
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i think you need to call/email them for assistance.
You simply call customer service (611) from your phone tell them what's going on, and they will troubleshoot the problem with you. Now if your problem can't be fixed after the troubleshooting they should issue you a replacement. Keep in mind Manf. Warranty does not cover water damage, and if your phone is rooted I advise you to unroot.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Just a little pointer though, i just went through a similar situation. Dont bother unrooting till after you get the new phone in the mail. You'll have like 7 days to make the switch and be able to keep your phone the way you like it in the mean time.
SySfS
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My camera whether on video or photo is out of focus... HELP
Seems like it is stuck in a Macro mode. Up close it is fine, I pull back and it gets fuzzy. I've reset to defaults and tried wiping... HELP
Tmobile will replace your hpone unless rooted, but I think you must have warranty
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
As long as there is no water damage call T-Mobile. They are going to go through some troubleshooting with you. After seeing that nothing worked you will get issued a Manf. Warranty replacement device.
Just make sure you unroot the device before you send it back, you have 7 days before you recieve your replacement.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
I have a serious problem. My tmobile g2 is rooted and has virtuous rom installed. It worked fine for a week but then all of the sudden it died. Completely shut off as I disconnected phone from the charger. Now I can't get the phone to turn on. I have tried volume down and press power button. No response. I took out the battery and sd card and put them back in. No response. I even tried battery from a different g2 phone. still the phone refuses to turn on. Did I brick my phone or what?
I bought the phone on craigslist so I can't go to t-mobile for a solution.
I have just spoken to HTC repair line and given them all my info. They have asked me to send in the cell for a repair. If the cell has no out-of-warranty damage then it will be free. Now the problem is, out-of-warranty damage also includes modifying the software in the cell. Now mine is rooted and has a custom rom on it. You guys think they will find out or care to find out? I mean the phone is totally dead and will not boot up at all.
Please give solution before I sent it in. Is there anything I can do on my part to revive the cell? thanks.
It is really depends on your luck!!
maybe the phone is totally **** and they will give you a new one so will not
know it was rooted .or maybe they can fix it and will find out!!
this is a long shut but try to connect it to your computer and see if you can
you ADB shell by any chance??
bahmanxda said:
It is really depends on your luck!!
maybe the phone is totally **** and they will give you a new one so will not
know it was rooted .or maybe they can fix it and will find out!!
this is a long shut but try to connect it to your computer and see if you can
you ADB shell by any chance??
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cell is dead and will not power up no matter what I do.
aftabbabar said:
cell is dead and will not power up no matter what I do.
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Have you not answered your own question then?
Sent from my HTC Vision using XDA Premium App
aftabbabar said:
cell is dead and will not power up no matter what I do.
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Then how will tmobile be able to find out...
I bought a motorola cliq off craigslist and it had scratches so I called tmobile and returned it for a remanufactured one np. They don't know where u got it, u may be the original owners family member... there is a 1 year warranty from tmobile from the purchase date from tmobile. They don't care who u are, unless u were dumb enough to tell them u got it off craigslist....
Sent from my T-Mobile G2 using XDA App
Mog said:
Then how will tmobile be able to find out...
I bought a motorola cliq off craigslist and it had scratches so I called tmobile and returned it for a remanufactured one np. They don't know where u got it, u may be the original owners family member... there is a 1 year warranty from tmobile from the purchase date from tmobile. They don't care who u are, unless u were dumb enough to tell them u got it off craigslist....
Sent from my T-Mobile G2 using XDA App
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Umm, I am not sure if its that simple. I remember we took a phone to tmobile for repair and they asked for receipts etc. It seems each telephone is registered to your name in your account and they know if this phone belonged to you or not. So lets see, I will try it and see if they can help me out. I will play dumb.
Thanks for the help.
AZB
aftabbabar said:
Umm, I am not sure if its that simple. I remember we took a phone to tmobile for repair and they asked for receipts etc. It seems each telephone is registered to your name in your account and they know if this phone belonged to you or not. So lets see, I will try it and see if they can help me out. I will play dumb.
Thanks for the help.
AZB
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if its that simple? I wasnt saying this is how it "should" happen. I said this is what happened with me. I dont understand why they would treat you any differently. They have a manufacture warranty for a year, fact.
But you are right, just play stupid... they should swap u out.
I swapped the cliq right when i bought it and then i swapped it again about 2 months ago (a week before the year was up). Swapped it then bought my wife a g2. so we have a brand new (remanuf) cliq in the closet just in case.
Will Sprint give me a replacement phone if I don't have any insurance? I've heard that the Epic 4G Touch comes with a manufacturer's warranty so is it possible my phone can be replaced by this? I'll use a Jig to reset the ODIN count if needed.
I would like to know so that I don't order a Jig for no reason
iniz94 said:
Will Sprint give me a replacement phone if I don't have any insurance? I've heard that the Epic 4G Touch comes with a manufacturer's warranty so is it possible my phone can be replaced by this? I'll use a Jig to reset the ODIN count if needed.
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Wondering the same. I did the same thing u did to yours. Data partition is messed up. I have insurance on my line but I don't have my epic touch activated now so I wonder if I can Activate and then take it in.
Sent from my Nexus S 4G using xda premium
musclehead84 said:
Wondering the same. I did the same thing u did to yours. Data partition is messed up. I have insurance on my line but I don't have my epic touch activated now so I wonder if I can Activate and then take it in.
Sent from my Nexus S 4G using xda premium
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Sure you can from what I have heard
Sent from my SPH-D710 using Tapatalk
all phones come with a warranty. You just have to convince them it's a hardware defect. I've had many a phone replaced without using the insurance because of a bad power button or a bad plug. The insurance only comes into play for loss, water, or cracked glass.
Sent from my SPH-D710 using XDA App
Thanks. So what do you think are my chances if I use a Jig to reset the Odin count? My phone is still stuck in a boot loop and when I turn it on, it says the International Version stuff.
Edit: I think my phone's battery just died. Will it charge regularly if it's just connected to the USB?
Just got my epic replaced on Saturday, my charging port had oxidized somehow and my phone would think its charging all the time causing crazy battery loss.
Since it was a hardware defect that wasn't my fault (phone had no water damage and tech saw that this was a known issue) they replaced it free of charge.
Sent from my Galaxy S2
i dont mean to hijack this thread, but if i bought my phone from letstalk would i still be able to get a replacement if i convinced sprint there was a hardware defect?
Also, does anyone know what they do to the phones?
I.e. do they give you a replacement phone on the spot and collect your old phone? Or do they send your old phone to some factory to make sure you need a replacement phone, and if not, repair it?
iniz94 said:
Also, does anyone know what they do to the phones?
I.e. do they give you a replacement phone on the spot and collect your old phone? Or do they send your old phone to some factory to make sure you need a replacement phone, and if not, repair it?
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Depends if they have any to give u. Most if the time they do so they just take your old phone and give u a new one on the spot. If they don't they will order u one.
Sent from my Nexus S 4G using xda premium
ImaWinRAR said:
i dont mean to hijack this thread, but if i bought my phone from letstalk would i still be able to get a replacement if i convinced sprint there was a hardware defect?
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No they wont. When my Nexus s 4g didnt get good enough reception i went a sprint store to show them how wifi wouldnt connect they looked at it and checked on their computer and simply said "contact Let's talk for a replacement" so i did. I got my ET4G for $70 when sprint was asking for $200 plus it was way over the returned period. So just do the same with Lets talk act like the phone is messed up on its on or something im sure they change it.
So apparently Sprint replaces with Hardware defects. Could I technically mask a data partition error from rooting as a hardware error? I'd have to reset the Odin count though
ravizzle said:
Just got my epic replaced on Saturday, my charging port had oxidized somehow and my phone would think its charging all the time causing crazy battery loss.
Since it was a hardware defect that wasn't my fault (phone had no water damage and tech saw that this was a known issue) they replaced it free of charge.
Sent from my Galaxy S2
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Hey did you have your phone rooted when you brought it in? Just wondering because I am having the same problem. My phone isn't recognizing when it is plugged into the computer either and I can't create a connection to unroot. =/ Any suggestions?
hooshR said:
Hey did you have your phone rooted when you brought it in? Just wondering because I am having the same problem. My phone isn't recognizing when it is plugged into the computer either and I can't create a connection to unroot. =/ Any suggestions?
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Try Mobile Odin. I've never used it but if you can get the stock firmware tar on your SD card by downloading it directly, then you can use mobile Odin to flash it over.
hooshR said:
Hey did you have your phone rooted when you brought it in? Just wondering because I am having the same problem. My phone isn't recognizing when it is plugged into the computer either and I can't create a connection to unroot. =/ Any suggestions?
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Yea mine was rooted, they didn't care, tech just said they will restore to stock before they give to me back.
Sent from my Galaxy S2
I just got a refurb replacement for my GN from Verizon because my first GN had no recovery image on it which prevented me from doing factory resets and doing the 4.0.4 update. I just got the new one in the mail and after setting it up and installing 4.0.4 there are terrible data connection issues. If I have 4G turned on and begin using the internet in anyway, browser, facebook, etc.. it only hold the connection for 30 seconds max and it loses all network entirely preventing me from using the web or making calls until it reestablishes connection which takes like 30 seconds. Now when i'm not using 4G and just on standard network, I can make calls and send txts without a problem and it holds the connection just fine. Is there a fix to this issue? Is it a faulty device or is this a known issue for 4.0.4? Im going to go back to VZW for another replacement unless I get an answer here. Rooting is not an option because I want to keep my warranty because there are so many damn issues with this phone. Thanks
jttate04 said:
I just got a refurb replacement for my GN from Verizon because my first GN had no recovery image on it which prevented me from doing factory resets and doing the 4.0.4 update. I just got the new one in the mail and after setting it up and installing 4.0.4 there are terrible data connection issues. If I have 4G turned on and begin using the internet in anyway, browser, facebook, etc.. it only hold the connection for 30 seconds max and it loses all network entirely preventing me from using the web or making calls until it reestablishes connection which takes like 30 seconds. Now when i'm not using 4G and just on standard network, I can make calls and send txts without a problem and it holds the connection just fine. Is there a fix to this issue? Is it a faulty device or is this a known issue for 4.0.4? Im going to go back to VZW for another replacement unless I get an answer here. Rooting is not an option because I want to keep my warranty because there are so many damn issues with this phone. Thanks
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They don't know what it is. I'm on my 4th replacement device and still same issues as you. They said next one I can either get a Maxx or wait for a SG3 for my troubles. OK
Sent from my DROID RAZR using xda premium
gfropr said:
They don't know what it is. I'm on my 4th replacement device and still same issues as you. They said next one I can either get a Maxx or wait for a SG3 for my troubles. OK
Sent from my DROID RAZR using xda premium
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gfropr, did VZW actually tell you the SGSIII was an option? I finally went in and they told me I could swap mine out for either the Bionic or the Razr and I asked about the SIII and they really weren't sure if it was an option because it's not out yet. I'm going to be very mad if they make me swap for anything Motorola and I'm for sure not going to get the iPhone.
jttate04 said:
gfropr, did VZW actually tell you the SGSIII was an option? I finally went in and they told me I could swap mine out for either the Bionic or the Razr and I asked about the SIII and they really weren't sure if it was an option because it's not out yet. I'm going to be very mad if they make me swap for anything Motorola and I'm for sure not going to get the iPhone.
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They told me they would make an exception and I can get a Razr Maxx or wait for a SG3. At first they offered Mr a Charge or Razr lol. I said I WILL NOT downgrade.
They will not let you get a IPhone BTW.
Sent from my DROID RAZR using xda premium
hello...i bought my sprint sg2 and had it activatde on verizon. i didnt feel comfortable doing it myself so i paid a guy on ebay to do it remotely. shortly after i noticed i would lose the signal. I would have the 4 bars with a triangle then it would go to the circle with the line through it. i rooted it using a method i found here that wasnt suppose to change anything other than rooting the phone. i contacted the seller and he did something to it; said it was fixed and blamed it on me rooting the phone.
the phone is still rooted but i havent done anything else and im still having the same problem. my gf called me several times and the phone never rang, i was sending her a texts around the same time so im not sure if thats a problem with verizon or not.
yesterday i couldnt keep a signal. i would have to call her back and would experience the same problem with my signal. this has occurred in places where i normally get a signal.
im not sure what to do...and help would be appreciated. do i need to change a prl or something?
Try different modem, if you have rooted your phone why don't you try custom Roms. They are far faster n all bloat free.
Sent from my GT-I9100 using xda premium
Thanks for your reply. To be honest Im scared. I had a captivate and had no problem doing it but the thing with bricking the phone seems to be more prevelant. also i was under the belief that if i installed a custom rom that i would need to reflash it to verizon....and i dont really want to pay the guy again