[Q] ORANGE - data drop on all roms - Desire Q&A, Help & Troubleshooting

Hi All,
(if this has been answered before, i have tried searching and couldn't find the answer)
I have a debranded, unlocked, rooted orange htc desire running on pays froyo v1.8
the radio i'm running is 32.43.00.32u_5.09.00.20 as advised by most devs that create the roms.
since debranding my phone my 3g connection has been really unreliable. specifically it drops off, I then have to go to airplane and then back on and it works or reboot. It has been the same across all roms i've flashed.
has anyone else had this problem? and is it a software issue or should i get a new phone because its hardware?

Is it just 3G? Does it stay on if you force it onto GSM only?
My Orange branded but unlocked device would miss calls, not send SMS and couldn't even call voicemail when it was acting up. This went away if you forced 2G.
Problem has gone away now though. My workmate had the same issues on Orange, see is thread on Android foums here.

Yep, I have the same problems now. I was originally using vodafone, but switched as they annoyed me. Now the data connection with orange is extremely erratic and sometimes I lose signal all together.
It's the same on both LeeDroid and Modaco.

Same problem here. Have to reboot the phone to get the connection back. Using OpenDesire.

But is on both 2G and 3G?
Try dropping the handset into GSM only.

beaverHausen said:
But is on both 2G and 3G?
Try dropping the handset into GSM only.
Click to expand...
Click to collapse
Yeah, both. I had Orange send me a new sim. Now I can connect to 3g, but sometimes it just refuses to recieve any data. At least I actually have a signal though.

Me too. What i'd like is for someone still on the stock orange rom to send us their build.prop file. Anyone?
Sent from my HTC Desire using XDA App

Related

3G connection frequently stops/hangs

Hi Folks,
I've had my SIMfree Desire for a few days now and since the off I've been having some problems with the 3G data connection.
No matter what app I'm in, though the signal meter shows I have a very strong 3-4 bar 3G connection, after a short initial burst of HSDPA the connection seems to just stall and hangs until I restart the connection. It does this in both my work and home cell zones some 40 miles apart so it doesn't appear to be a problem with the cell zone. Sometimes it'll clear and carry on quite quickly, other times I get bored of waiting.
It drives me nuts in the browser and Market where surfing becomes neigh on impossible. In other apps (Stocks, Friendstream/Facebook, News, Android keyboard, etc.) I can usually come back later and I may or may not be lucky.
Is anyone else experiencing this?
I am on Orange so I'd be grateful if someone who's on Orange with rock solid 3G performance could post/PM me their settings so that I can check mine - though I haven't messed with them.
Could an app be causing this?
Many thanks!
___________
Update: From posts here, and the experience of a mate with a Desire on Vodaphone, it seems that many others are experiencing this problem regardless of network.
I've had all my settings checked by Orange Tech Support and though they made some changes they made absolutely no difference.
I emailed HTC about this yesterday but when I get home tonight I'll be following that up with a phone call. Can we all do the same so they actually realise it may be a problem with the phone itself?
Cheers All!
I have the same issue too with my Orange handset, thought i was in a bad area at the time but maybe not.... hmmmmm.....
I got this issue yesterday as well
I tried to browse the internet via 3G ... and it just stucked ... only the "up arrow" were lighted (traffic up) ... but no traffic down.
The icon went from 3G then H ... then 3G ...
Very frustrating ...
But after about 5 minutes ... I was able to browse internet.
I hate this.
Unlocked, unbranded, htc retail version.
I have an unlocked Desire on Voda and it only loses connection when I *try* to send a picture message.
Could someone else try test this please?
It's happening for me too. Just got this yesterday and on the Vodafone network. This is the perfect phone for me, but with this hanging / drop out 3G issue is really frustrating. Hope HTC fixes this soon or i will be stuck with a lemon
From posts here, and the experience of a mate with a Desire on Vodaphone, it seems that many others are experiencing this problem regardless of network.
I've had all my settings checked by Orange Tech Support and though they made some changes they made absolutely no difference.
I emailed HTC about this yesterday but when I get home tonight I'll be following that up with a phone call. Can we all do the same so they actually realise it may be a problem with the phone itself?
Cheers All!
So most of the posts here confirm that it is the phone and not the network, as there is another thread with T-mobile users have issues with 3G.
sh500 said:
So most of the posts here confirm that it is the phone and not the network, as there is another thread with T-mobile users have issues with 3G.
Click to expand...
Click to collapse
I saw that thread but didn't add to it. It does appear that it isn't just T-Mobile and my phone, but something that many folks are experiencing regardless of network or area.
From what I can read of the other thread it appears that T-Mobile are accept responsibility as a network problem but as others on other networks are seeing the same issues I'm not convinced it is a network problem.
JTHM said:
I saw that thread but didn't add to it. It does appear that it isn't just T-Mobile and my phone, but something that many folks are experiencing regardless of network or area.
From what I can read of the other thread it appears that T-Mobile are accept responsibility as a network problem but as others on other networks are seeing the same issues I'm not convinced it is a network problem.
Click to expand...
Click to collapse
I think you could be on the mark this one, now a few operators are running the handset the issue is becoming apparant not just on T-Mobile devices.
Certainly something that HTC needs to address. T-Mobile, Orange and Voda customers all experiencing the same issue.....hmmmmm
It is definitely a problem for more Desire owners. A bit anoying if you are a hardcore mobile Internet user. And indeed, sending a picture to Facebook is already too much over 3G.
Do you guys also have problems maintaining a connection? for example today my data connection disconnected twice.. The only way to get it connected again is by enabling and disabling airplane mode.
Ive had same problem on my hero but not noticed on my Desire, both are on orange, happens loads on Hero Orange not able to explain must admit i just live with it as like the phones so much.
My problem seems to be fixed. When I started using the phone out of the box my apn setting for Vodafone Australia had been detected. What I did to make it work, was that I deleted the apns and reentered from scratch. My 3g connection seems to be more stable and consistent now.
This happens on mine also, and I've used 3 operators, in UK and Australia. It just hangs the connection, so I just have to switch connection off or go airplane mode, it will then work fine for a while.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
When you have this problem ... Did you see the "3G icon" keep changing to "H" (HSDPA) then "3G" then "H" ?
That was in my situation. It looks the phone cannot maintain its data connection.
When it works, it works and fast, either on "H" or "3G".
Note that I am checking this problem on the same location, at my home And it is covered by "H" (hence sometimes it works).
Could this be a problem on signal stability of the mobile operator/provider?
I am thinking to buy a prepaid from other mobile operator and test it.
PS: I am using T-Mobile NL atm, planning to test Vodafone NL prepaid.
I'ce been browsing the web for about half an hour.Uploading, downloading stuff.
No problems with the connection whatsoever.I live in Antiparos Greece and my provider is Cosmote.
I have a sim free, unlocked, retail HTC Desire running the latest firmware and stock settings.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I've noticed this as well, when it's on 3g I can't actually browse but on g or h then it's fine! I'm on t-mobile.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Not exactly what I want to hear
I have the exact same problem with my HD2 on TMOBILE UK and am getting the Desire tomorrow BECAUSE of this.
I REALLY hope it won't be the same case, in that case it's a common thing.
HD2 AND DESIRE both have this issue.
There is/was a well acknowledged issue with the Nexus One and 3G connection (on T-mobile) - search it on Google.
There's nothing so far (that I've read) that says it is definitely the phone or the network.
I have the same problems.
Please contact the HTC support about this issue, perhaps they will release a fix for it.

APN not connecting after 6 - 12 hrs

Hi guys, I am not sure if anyone else has experienced this before, I have done a bit of searching.
If I connect my data connection (APN) at night it will work fine, if I disconnect it, go to bed, then wake in the morning and try to reconnect the APN , it will fail. The only solution is to turn on airplane mode, then disable it, then reconnect my data (APN).
I have updated to the latest (leaked) radio, hoping that this might have fixed the problem, but its still happening. It's been happening ever since I bought the phone, on stock ROM, and on every other ROM I have tried (2.1 and 2.2).
Has anyone else seen this? Is it related to my carrier (Optus)?
It just seems that it wont reconnect if it hasnt been used for 6+ hours...
Please Help
Does anyone else turn off their data connection at night? Does it re-connect if you do?
Sent from my HTC Desire using XDA App
I am with tpg (optus network) and have the same problem as you have. Airplane mode seems to reset it. I tried playing with the apn settings but then l lost connectivity. Hmm, can't explain it.
Sent from my HTC Desire using XDA Apps
galaw007 said:
I am with tpg (optus network) and have the same problem as you have. Airplane mode seems to reset it. I tried playing with the apn settings but then l lost connectivity. Hmm, can't explain it.
Click to expand...
Click to collapse
Thanks for the reply, it's finally good to find out that it's not just me. Maybe someone else out there would be kind enough to test it on a different carrier, either in AUS or elsewhere, just to find out of it is an Optus issue, because I have never heard anyone else mention it before.
Please, can someone do this test??? That would be totally cool.
Hi again,
I rooted using unrEVOked 3.1 and am now running the ROM listed below in my signature on an A8183 (Telstra) model desire.
Since I turn the data off and on as I need it and since the ROM flash, haven't had a problem. So I don't know if it was OPTUS or the TELSTRA standard HTC ROM. Next time I use my Telstra SIM, I will test and tet you know.
Cheers
galaw007
galaw007 said:
Hi again,
I rooted using unrEVOked 3.1 and am now running the ROM listed below in my signature on an A8183 (Telstra) model desire.
Since I turn the data off and on as I need it and since the ROM flash, haven't had a problem. So I don't know if it was OPTUS or the TELSTRA standard HTC ROM. Next time I use my Telstra SIM, I will test and tet you know.
Cheers
galaw007
Click to expand...
Click to collapse
Thanks mate, just to let you know I have tried a few roms and had no luck, until now. I think it was actually the latest radio (32.42.00.32U_5.09.00.08) update that has fixed it. Seems to be fine now.
I'm getting this same issue on mine, Telstra Desire on Optus. Maybe I should simply root it and be done with it? Only thing stopping me I'm worried I'll have radio issues after. Does 850 UMTS still work fine once you get rid of the Telstra rom? I'm on Optus now but have a Telstra sim for when I'm out in the middle of nowhere.
p3anut said:
I'm getting this same issue on mine, Telstra Desire on Optus. Maybe I should simply root it and be done with it? Only thing stopping me I'm worried I'll have radio issues after. Does 850 UMTS still work fine once you get rid of the Telstra rom? I'm on Optus now but have a Telstra sim for when I'm out in the middle of nowhere.
Click to expand...
Click to collapse
Gave in and installed the new radio and pays. That stupid Optus issue is gone as well now, connects properly as soon as wifi is gone. No problems with 850 Telstra either.
HI
Im useing the acer liquid e and the same thing happens to me. wont connect after disconnecting it. the problem has actually advanced now it doesnt even show up when i turn it on. one thing worked for me im not sure about any other android phone. But i went to settings -wireless & networks -Mobile networks - Access Point Names and click reset to default option worked fine after this process. apn works fine even after dis and reconnecting to data connection I hope this helps you guys

Orange - Continous Dropping Of Calls

It seems like all my incoming calls are going straight to answerphone now, my phone never rings!!!
I have phoned orange and they have said switch to GSM only for the next 24 hours whilst they compile a report.
Switched to GSM, tried to call my mobile from my house phone and funny enough - answerphone again!!!
Does anyone else have this issue?
I swear orange didn't used to be like this and it seems to have got worse now Im using the desire
Try your SIM in another phone. Does it still happen?
If it doesn't it's just signal/coverage is low in that area.
If it does, try it when you're in another area? If it's still happening get Orange to check for a "Do Not Disturb" being active on your account.
Hope this helps.
theres a whole bunch of problems at the moment with Orange as they are merging with T-Mobile and there are technical steps being taken as part of that merger.
The signals Im finding are very unreliable, no problems with dropped calls (that I know of ) but my 3g is off every few days.
Orange arn't handling this very well from a customers point of view, no communications, no warnings of poor service.
Done a test and calls come through all ok when mobile data connection is off.
The phone doesn't like internet active whilst a call is coming in.
This is a possibly a mobile network error, whereby a service provider i.e. orange hasnt setup 'DTM' which handles your data connection and incoming calls by priority i.e. cutting internet off when a call comes in.
But then some have said on other phones using T-mobile or again orange (both not supporting DTM) calls have come through ok whilst actively using data connection i.e. downloading app.
I was on orange 2 months ago with a HTC touch HD and this did not happen at all.
So... It looks like it may be Eclair 2.1 which is the issue... IMO...
Perhaps Froyo will solve it...!
What radio version are you useing?
Sent from my HTC Desire using XDA App
atomfix said:
What radio version are you useing?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I'm using the Orange retail raped version rom, so whatever radio version comes with that.
Sorry don't know much about radio versions etc... how can I find out what one it is for you?
Done a couple more tests...
Settings - Wireless & Networks - Mobile Networks - Network Mode...
Now changed to WCDMA only, so now it's only using
Icon on phone
3G
3G+ i.e. HSPDA
Instead of this aswell:
G i.e. 2G
Dropped calls have gone down somewhat as 3G has the ability to work with both data & voice at the same time depending on the class of the device.
I suffer this as does my friend and he is on a different phone and os so its definitely a network issue.
Sent from my HTC Desire using XDA App
JukeUK said:
I suffer this as does my friend and he is on a different phone and os so its definitely a network issue.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Agreed, several people I know on Orange on various phones have been having trouble lately. And today people tell me they got an engaged tone, not even voicemail when they rang me. Definitely the network.

How is your 3G connection since latest radio install?

This isn't related to any particular ROM as I have tasted this with various sense and none sense ROMS... Has anyone since using the latest radio had issues with connecting to 3G or having very strange fluctuations, where the signal might go dead completely then back up to full?
I seem to be experiencing this with 32.43.00.32U_5.09.00.20
nope seems fine with mine. OD rom in Australia
the ginger god said:
This isn't related to any particular ROM as I have tasted this with various sense and none sense ROMS... Has anyone since using the latest radio had issues with connecting to 3G or having very strange fluctuations, where the signal might go dead completely then back up to full?
I seem to be experiencing this with 32.43.00.32U_5.09.00.20
Click to expand...
Click to collapse
The mentioned Radio is really poor in 3G Network. Especially change between 3G and EDGE. When I disconnect from Wifi it too often doesnt connect to the GSM or 3G again - the bars are there, you can phone but cant use data connection.
I hope there'll be a updated radio soon!
Im not happy with 5.09.00.20.
Hi,
I'm also experiencing a poor 3G connection with this radio.
I'm not happy with that.
Vodafone Spain, also same while itinerance in Portugal, USA.
Best
this radio has been absolutely fine for me.
having poor reception at singapore here too...
should i downgrade the radio?
Working best for me. From Malaysia.
Not working at all well for me. All was working great until I flashed to this radio. I'm now experiencing complete signal drops at least once an hour, have to toggle airplane mode to re-enable.
I tried rolling back to each other radio bar the first 3 or 4 with the same result.
Could it be something else or am I missing something when rolling back the radio?
It works fine for me as long as I stay in Copenhagen, but I've experienced losing signal altogether when travelling, this didn't happen before, so I think it's because of the radio.
I have a weird issue where I never seem to be able to access the Internet in any way until the connection icon changes from "3G" to "H". Is this normal? I haven't noticed this on the stock radio but then I didn't keep it that long...
Still having this "issue". Anyone else?
New version is working really better here.
Where could one get that version? And is it supposed to work on any ROM without breaking it?
I have the 32.44.00.32U_5.09.05.30_2 radio and am on Telus.
I have the same issue as you. When the icon shows 3G my internet doesnt work at all but as soon as it changed to H (bang) full speed internet..
It did it for me on the 32.43 radio but not on stock. Anyone know what the stock Telus Radio is?
Guys you do know on telus we dont have a 3G network its strictly "H" that would be why your internet does not work. I would like to know how you managed to get stuck in 3G as i never have.
I have no idea - i just updated radio and rom to 2.2 Official (but rooted) - i entered the apn settings from the telus website.
When on internet things will be fine, internet loading (H in task bar) and then suddenly it will turn to the 3G icon and internet will freeze until the H icon comes back. Strange...
When i go into the settings and check my phone model it says its a HTC Desire A8181 - i checked the internet and this model is 3G Dual-Band 900/2100MHz.
Before i flashed a 2.2 rom my model showed as HTC Desire 8182, which is 850/1900 3G.
Could this be why its getting stuck on 3G instead of H?
My model also displays HTC Desire A8181 and I'm running a 2.2 ROM.
I don't remember what it said before on the Telus stock rom, but I could try flashing it back to see, since I have it in backup.
If you could try flashing it back that would be great - i think i have my Nandroid backup but its on my works computer...
Tsuushin said:
I have a weird issue where I never seem to be able to access the Internet in any way until the connection icon changes from "3G" to "H". Is this normal? I haven't noticed this on the stock radio but then I didn't keep it that long...
Click to expand...
Click to collapse
Tsuushin said:
My model also displays HTC Desire A8181 and I'm running a 2.2 ROM.
I don't remember what it said before on the Telus stock rom, but I could try flashing it back to see, since I have it in backup.
Click to expand...
Click to collapse
the modle should do anything i change mine to just HTC Desire, what rom are you running?

[Q] T-mobile UK signal problems/settings

My HOX is branded vodafone (so no 1.29) but i am using T-mobile uk.
My problem is the signal disconnects quit often specially when at home.
Normally for a few seconds and then comes back.
Also in call quality is ****.
Cannot get the apn settings from T-mobile(???????) so i have to enter them manually.
Not sure if i have them right.
Is this problem related to 3 network thread?
Is this because switches from T mobile to Orange or vice versa?
Thanks in advance
im using t-mobile in mine, and its all fine and dandy, have you considered unlocking your phone and using a custom rom that used .29? im on arhd 6.0.0 and its working pretty fantastically
coffmad said:
im using t-mobile in mine, and its all fine and dandy, have you considered unlocking your phone and using a custom rom that used .29? im on arhd 6.0.0 and its working pretty fantastically
Click to expand...
Click to collapse
I normally root all my android phones but in this case i was waiting to see if there were any hardware problems. (a lot of issues reported here on xda)
But i would like to get rid of vodafone crap.
Rooted and installed ARHD. (1.29)
But i just got a phone call and the background noise still here.
And the signal still drops for a few seconds.
Any ideas?
I would say there is a probably a hardware fault with the phone.
I'm with t-mobile and I have no problems with signal drop or call quality.
PM me your email address and I will forward on screenshots of my APN's later
I have no call quality issues on T-mobile. Is it just one area or all?
Tomo1971 said:
PM me your email address and I will forward on screenshots of my APN's later
I have no call quality issues on T-mobile. Is it just one area or all?
Click to expand...
Click to collapse
Normally when at home but i still have 2 bars GPRS.
If the problem is the poor signal at home i'll be stuck with it for 1 year

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