Develop Bugs

3G connection frequently stops/hangs

Hi Folks,
I've had my SIMfree Desire for a few days now and since the off I've been having some problems with the 3G data connection.
No matter what app I'm in, though the signal meter shows I have a very strong 3-4 bar 3G connection, after a short initial burst of HSDPA the connection seems to just stall and hangs until I restart the connection. It does this in both my work and home cell zones some 40 miles apart so it doesn't appear to be a problem with the cell zone. Sometimes it'll clear and carry on quite quickly, other times I get bored of waiting.
It drives me nuts in the browser and Market where surfing becomes neigh on impossible. In other apps (Stocks, Friendstream/Facebook, News, Android keyboard, etc.) I can usually come back later and I may or may not be lucky.
Is anyone else experiencing this?
I am on Orange so I'd be grateful if someone who's on Orange with rock solid 3G performance could post/PM me their settings so that I can check mine - though I haven't messed with them.
Could an app be causing this?
Many thanks!
___________
Update: From posts here, and the experience of a mate with a Desire on Vodaphone, it seems that many others are experiencing this problem regardless of network.
I've had all my settings checked by Orange Tech Support and though they made some changes they made absolutely no difference.
I emailed HTC about this yesterday but when I get home tonight I'll be following that up with a phone call. Can we all do the same so they actually realise it may be a problem with the phone itself?
Cheers All!

I have the same issue too with my Orange handset, thought i was in a bad area at the time but maybe not.... hmmmmm.....

I got this issue yesterday as well
I tried to browse the internet via 3G ... and it just stucked ... only the "up arrow" were lighted (traffic up) ... but no traffic down.
The icon went from 3G then H ... then 3G ...
Very frustrating ...
But after about 5 minutes ... I was able to browse internet.
I hate this.
Unlocked, unbranded, htc retail version.

I have an unlocked Desire on Voda and it only loses connection when I *try* to send a picture message.
Could someone else try test this please?

It's happening for me too. Just got this yesterday and on the Vodafone network. This is the perfect phone for me, but with this hanging / drop out 3G issue is really frustrating. Hope HTC fixes this soon or i will be stuck with a lemon

From posts here, and the experience of a mate with a Desire on Vodaphone, it seems that many others are experiencing this problem regardless of network.
I've had all my settings checked by Orange Tech Support and though they made some changes they made absolutely no difference.
I emailed HTC about this yesterday but when I get home tonight I'll be following that up with a phone call. Can we all do the same so they actually realise it may be a problem with the phone itself?
Cheers All!

So most of the posts here confirm that it is the phone and not the network, as there is another thread with T-mobile users have issues with 3G.

sh500 said:
So most of the posts here confirm that it is the phone and not the network, as there is another thread with T-mobile users have issues with 3G.
Click to expand...
Click to collapse
I saw that thread but didn't add to it. It does appear that it isn't just T-Mobile and my phone, but something that many folks are experiencing regardless of network or area.
From what I can read of the other thread it appears that T-Mobile are accept responsibility as a network problem but as others on other networks are seeing the same issues I'm not convinced it is a network problem.

JTHM said:
I saw that thread but didn't add to it. It does appear that it isn't just T-Mobile and my phone, but something that many folks are experiencing regardless of network or area.
From what I can read of the other thread it appears that T-Mobile are accept responsibility as a network problem but as others on other networks are seeing the same issues I'm not convinced it is a network problem.
Click to expand...
Click to collapse
I think you could be on the mark this one, now a few operators are running the handset the issue is becoming apparant not just on T-Mobile devices.
Certainly something that HTC needs to address. T-Mobile, Orange and Voda customers all experiencing the same issue.....hmmmmm

It is definitely a problem for more Desire owners. A bit anoying if you are a hardcore mobile Internet user. And indeed, sending a picture to Facebook is already too much over 3G.

Do you guys also have problems maintaining a connection? for example today my data connection disconnected twice.. The only way to get it connected again is by enabling and disabling airplane mode.

Ive had same problem on my hero but not noticed on my Desire, both are on orange, happens loads on Hero Orange not able to explain must admit i just live with it as like the phones so much.

My problem seems to be fixed. When I started using the phone out of the box my apn setting for Vodafone Australia had been detected. What I did to make it work, was that I deleted the apns and reentered from scratch. My 3g connection seems to be more stable and consistent now.

This happens on mine also, and I've used 3 operators, in UK and Australia. It just hangs the connection, so I just have to switch connection off or go airplane mode, it will then work fine for a while.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

When you have this problem ... Did you see the "3G icon" keep changing to "H" (HSDPA) then "3G" then "H" ?
That was in my situation. It looks the phone cannot maintain its data connection.
When it works, it works and fast, either on "H" or "3G".
Note that I am checking this problem on the same location, at my home And it is covered by "H" (hence sometimes it works).
Could this be a problem on signal stability of the mobile operator/provider?
I am thinking to buy a prepaid from other mobile operator and test it.
PS: I am using T-Mobile NL atm, planning to test Vodafone NL prepaid.

I'ce been browsing the web for about half an hour.Uploading, downloading stuff.
No problems with the connection whatsoever.I live in Antiparos Greece and my provider is Cosmote.
I have a sim free, unlocked, retail HTC Desire running the latest firmware and stock settings.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I've noticed this as well, when it's on 3g I can't actually browse but on g or h then it's fine! I'm on t-mobile.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Not exactly what I want to hear
I have the exact same problem with my HD2 on TMOBILE UK and am getting the Desire tomorrow BECAUSE of this.
I REALLY hope it won't be the same case, in that case it's a common thing.
HD2 AND DESIRE both have this issue.

There is/was a well acknowledged issue with the Nexus One and 3G connection (on T-mobile) - search it on Google.
There's nothing so far (that I've read) that says it is definitely the phone or the network.

I have the same problems.
Please contact the HTC support about this issue, perhaps they will release a fix for it.

[Q] ORANGE - data drop on all roms

Hi All,
(if this has been answered before, i have tried searching and couldn't find the answer)
I have a debranded, unlocked, rooted orange htc desire running on pays froyo v1.8
the radio i'm running is 32.43.00.32u_5.09.00.20 as advised by most devs that create the roms.
since debranding my phone my 3g connection has been really unreliable. specifically it drops off, I then have to go to airplane and then back on and it works or reboot. It has been the same across all roms i've flashed.
has anyone else had this problem? and is it a software issue or should i get a new phone because its hardware?

Is it just 3G? Does it stay on if you force it onto GSM only?
My Orange branded but unlocked device would miss calls, not send SMS and couldn't even call voicemail when it was acting up. This went away if you forced 2G.
Problem has gone away now though. My workmate had the same issues on Orange, see is thread on Android foums here.

Yep, I have the same problems now. I was originally using vodafone, but switched as they annoyed me. Now the data connection with orange is extremely erratic and sometimes I lose signal all together.
It's the same on both LeeDroid and Modaco.

Same problem here. Have to reboot the phone to get the connection back. Using OpenDesire.

But is on both 2G and 3G?
Try dropping the handset into GSM only.

beaverHausen said:
But is on both 2G and 3G?
Try dropping the handset into GSM only.
Click to expand...
Click to collapse
Yeah, both. I had Orange send me a new sim. Now I can connect to 3g, but sometimes it just refuses to recieve any data. At least I actually have a signal though.

Me too. What i'd like is for someone still on the stock orange rom to send us their build.prop file. Anyone?
Sent from my HTC Desire using XDA App

Orange Desire dropping calls and diverting calls to VM

It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?

stats101 said:
It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?
Click to expand...
Click to collapse
P.s. the phone is not rooted, however very recently I used ADB to install all apps to SD.

oh, the phone has also rebooted a few random times on it's own aswell over the last few days. I think it's all linked.

Have inserted the sim card into another phone. On my desire, while testing, out of 8 incoming calls, 2 went to Voicemail. On my other phone, out of 20 incoming calls, 0 went to voicemail. Seems that it's a fault with the phone and not Orange reception. Going to phone HTC.

Suggested I do a hard reset. I might aswell root my phone and install stock if that is the case.
Any suggestions before I waste a day?

All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk

Hi
I used to have an X10, that frequently put peoples calls direct to VM in full reception (even with a mate standing next to me calling it went to VM). Now i have the desire and still the same issues, I get random texts telling me I have missed calls when the phone never rang. So I'm not sure if its Orange or Android. I was previously on o2 and didn't have these issue

Update the radio part ?
Sent from my HTC Desire using XDA App

AndroHero said:
All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App

tidy said:
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I know that, but in my area, i only just got gprs with orange, but with t-mobile i get an excellent hsdpa signal, and there cheaper, £5 for a months unlimited internet
Sent from my HTC Desire using Tapatalk

If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.

so if somebody could write an app that suspends data connection if on 2g and allows data for 3g only, then problem solved?? Obviously only for people who are not really bothered by loss of data sometimes.

arewenotmen said:
If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.
Click to expand...
Click to collapse
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......

my data connection is usually switched off (saves battery), so that isn't the cause,

noternet said:
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......
Click to expand...
Click to collapse
Odd. Maybe Orange changed something - I've never tried with them. The network feature is called DTM, but I didn't think anyone had turned it on. I frequently miss calls on O2 because of this.
The Desire also appears to frequently lie and reports the wrong symbol much of the time - so at work with only GPRS (in the middle of nowhere and we have our own cell on our site), mine often says H for HSDPA, and yet the same problem occurs. I suppose it's possible that you're actually on EDGE.
There's a thread about it here: ht tp://androidforums.com/htc-desire/68995-not-receiving-calls-when-browsing-gprs.html

used to have this problem with my x10 on orange until i flashed a new rom and updated the baseband, hasn't dropped a call since....... the wife recently upgraded her phone to desire hd and she is now having the dropping calls/forwarding to vm problem. i reckon its got to be something wrong with the radio orange are using, get it flashed and see if it helps? that is my plan with the missus phone!

I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.

Mok_ojin said:
I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.
Click to expand...
Click to collapse
That's the same work around i have been using. 2G also seems better for battery life, so now I prefer it over 3G.

OP - my partner has been experience EXACTLY the same issues as you with her AMOLED Desire.
To the point where we are possibly going to root it soon, in the hope that a new ROM/radio will resolve the issues. Not sure how viable this is though...

[Q] T-mobile UK signal problems/settings

My HOX is branded vodafone (so no 1.29) but i am using T-mobile uk.
My problem is the signal disconnects quit often specially when at home.
Normally for a few seconds and then comes back.
Also in call quality is ****.
Cannot get the apn settings from T-mobile(???????) so i have to enter them manually.
Not sure if i have them right.
Is this problem related to 3 network thread?
Is this because switches from T mobile to Orange or vice versa?
Thanks in advance

im using t-mobile in mine, and its all fine and dandy, have you considered unlocking your phone and using a custom rom that used .29? im on arhd 6.0.0 and its working pretty fantastically

coffmad said:
im using t-mobile in mine, and its all fine and dandy, have you considered unlocking your phone and using a custom rom that used .29? im on arhd 6.0.0 and its working pretty fantastically
Click to expand...
Click to collapse
I normally root all my android phones but in this case i was waiting to see if there were any hardware problems. (a lot of issues reported here on xda)
But i would like to get rid of vodafone crap.

Rooted and installed ARHD. (1.29)
But i just got a phone call and the background noise still here.
And the signal still drops for a few seconds.
Any ideas?

I would say there is a probably a hardware fault with the phone.
I'm with t-mobile and I have no problems with signal drop or call quality.

PM me your email address and I will forward on screenshots of my APN's later
I have no call quality issues on T-mobile. Is it just one area or all?

Tomo1971 said:
PM me your email address and I will forward on screenshots of my APN's later
I have no call quality issues on T-mobile. Is it just one area or all?
Click to expand...
Click to collapse
Normally when at home but i still have 2 bars GPRS.
If the problem is the poor signal at home i'll be stuck with it for 1 year

[Q] Long delay when dialing out

Is anyone experiencing a long delay when dialing out? I am on stock rooted ROM. One of my buddies is having the same issue also. The delay is about 5-10 seconds. I don't have this issue when I use the same SIM card with my old iPhone.
I live in Michigan

memee4eva said:
Is anyone experiencing a long delay when dialing out? I am on stock rooted ROM. One of my buddies is having the same issue also. The delay is about 5-10 seconds. I don't have this issue when I use the same SIM card with my old iPhone.
I live in Michigan
Click to expand...
Click to collapse
I have this with my Note II, and so did my Note I and my Streak.

I have seen this on a few of my friends devices. Test this for me
Make a phone call and watch your data icon. It will go from 4g LTE to 4g then disappear the the call will go through.
Then call your phone and watch as the data icon goes from 4g to nothing then ring.
It seems to b a problem with a few select phones. Not sure if its a software or hardware issue. But I have reported the issue to at&t and samsung . Due to the fact that I have seen it on 4 phones
Sent from my SCH-I605 using xda premium

BIGfin86 said:
I have seen this on a few of my friends devices. Test this for me
Make a phone call and watch your data icon. It will go from 4g LTE to 4g then disappear the the call will go through.
Then call your phone and watch as the data icon goes from 4g to nothing then ring.
It seems to b a problem with a few select phones. Not sure if its a software or hardware issue. But I have reported the issue to at&t and samsung . Due to the fact that I have seen it on 4 phones
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
This is exactly what I have noticed!!!! I am also not sure if it's a software or hardware issue.

Seems normal to me. Voice over LTE is not (yet) enabled/available/supported. For voice, the radio has to switch from LTE to UMTS, and then establish a connection to the new network.

normaaaan said:
Seems normal to me. Voice over LTE is not (yet) enabled/available/supported. For voice, the radio has to switch from LTE to UMTS, and then establish a connection to the new network.
Click to expand...
Click to collapse
The issue is a total loss of data. So no talk and surf
Sent from my SCH-I605 using xda premium

Just a quick check - is data set to be LTE-only? You generally can't have simultaneous voice and LTE data.
You could try turning off LTE data and forcing WCDMA/GSM data. That might help.
Also, the signal has to be very strong for simultaneous voice and data. When there is low signal strength, the carrier may have elected to suppress data in favour of voice.
You could also experiment with other baseband firmware. That has made a difference on some of my other phones. The configuration of the carrier's towers plays a big role. However, in my limited experience, signal strength has been the key factor.
Good luck!

I have had two phones with the stock builds and base bands next to each other with all the same settings and one works fine the other doesn't.
The weird thing on top of it is that 50% of the time when making outgoing calls it fails. And when people call they receive the message that the line is no longer in service
Sent from my SCH-I605 using xda premium

Stab in the dark: That sounds like a loose antenna connection - if it happens to the same phone all the time (that was the cause of a similar issue on my old Moto Milestone); or a carrier issue - if it happens on the same tower. (Just because two phones are side by side doesn't mean that they are connected to the same tower.)
The code for radio info is *#0011# http://forum.xda-developers.com/showthread.php?t=1802028 (I know we're not talking about fast dormancy - well, we are talking about radio state switching for the OP - but that thread and Erica's two XDA videos on fast dormancy have lots of good info on radios and data.)
I'm all out of ideas now ...