Develop Bugs

How to solve the 2.1 "brick" after ota update

EDIT: DON'T UPDATE TO 2.1 AGAIN SINCE IT WILL HANG ONE MORE TIME. WAIT FOR HTC TO RESOLVE THIS ISSUE!!!!!!
EDIT 2: BACK UPP ALL YOUR DATA FROM YOUR MEMORY CARD FIRST!!!
EDIT 3: How did I find this out? I talked to a very helpful HTC suport rep (yes they do actually exist in Sweden). He helped me do these steps and so I thought I should share this.
Ok so you got a message that 2.1 was available for your Hero - FINELY! and you installed it using OTA. And then you got a triangle with a ! in it and you rebooted and all it says is "HERO".
This is how to solve it!
Take out your memory card. FORMAT TO <span style="font-weight:bold;">FAT32</span>!!!
Download the RUU 2.73.405.5 from HTC support homepage
Run the installation.
When it fails to find your phone <span style="font-weight:bold;">DON'T EXIT!!!</span>
If you are using Windows 7 go in to c:\Users\<span style="font-style:italic;">yourusername</span>\AppData\Local\Temp
Search for ROM.zip
Move to desktop
Rename to HEROIMG.zip
Transfer to your newly formated memory card now with FAT32 file system
Put memory card into phone
Start phone holding volume down pressed.
It will now check zip fil and then ask if you want to install.
homekey for YES
After installing you have 1.5 again and can safely upgrade to 2.1 OTA

seriously.. that's complex... LoL
and you figured this elaborate method out... how?
I mean, thank you, I'm sure people will find this helpful. It just doesn't seem like the sort of thing you'd just randomly work out yourself. How did you figure it out? if it was by trial and error then my sympathies go to you and how much time you must have spent!
cheers

You should probably add "back up data from your sdcard" as first step, as I can easily imagine some total newbie being surprised that all of his data are suddenly gone.

dkelley said:
seriously.. that's complex... LoL
and you figured this elaborate method out... how?
I mean, thank you, I'm sure people will find this helpful. It just doesn't seem like the sort of thing you'd just randomly work out yourself. How did you figure it out? if it was by trial and error then my sympathies go to you and how much time you must have spent!
cheers
Click to expand...
Click to collapse
Se my EDIT 3 in first post

Is this another method to downgrade??? I mean i have made OTA update successfully but now i want to downgrade to root my phone and i tryed everything, even GoldCard method, but nothing happens. When i try to install an older ROM to root it first and then use one of 2.1 allready rooted ROMs from this forum, I get always an error message that can't connect to my phone and also HTC Sync doesn't work...
So i'll try this method to see if i can downgrade my Hero...

Currently trying this out on my Hero "locked/unrooted" by the 2.1 OTA update.
As stated in post 1 - remember to rename the file before copying to SD - if not the device will not find the file.

Success - back on 1.5
Got a OTA prompt on first boot.
Now going to root and install a pre-rooted 2.1 image

Ohhhhhhhhhhh!!!!!!!!!!!11
Finally it seems that an employ of HTC Sweden gave as the solution to downgrade our Hero so we can root it....
A question: The ROM.zip which creating when you try to flash RUU_Hero_HTC_WWE_2.73.405.5_WWE_release_signed_NoDriver.exe is unique for every phone or we can rename it to HEROIMG.zip and upload it somewhere so everybody who made the OTA update to official 2.1 could use it?????

Flashed a rooted 2.1 - works perfectly
This is the way to go for those that fails to see the warning against installing the 2.1 OTA on a rooted 1.5

2300s said:
Flashed a rooted 2.1 - works perfectly
This is the way to go for those that fails to see the warning against installing the 2.1 OTA on a rooted 1.5
Click to expand...
Click to collapse
Which official Rom did you use to create ROM.zip and which 2.1 rooted Rom did you use after???

kalagas said:
Which official Rom did you use to create ROM.zip and which 2.1 rooted Rom did you use after???
Click to expand...
Click to collapse
To create the ROM.zip i used:
RUU_Hero_HTC_WWE_2.73.405.5_WWE_release_signed_NoD river.exe
from:
ttp://forum.xda-developers.com/showthread.php?t=559622
Current 2.1 ROM is from:
ttp://forum.xda-developers.com/showthread.php?t=714075
Sorry - not allowed to post links

Better Faster Easier way
When your phone go into triangle with ! do this
1. remove the battery
2. press vol down + power
3. press back to go to fastboot
4. connect phone to pc
5. double click on ROM 2.73.405.5 from HTC
it will update to the original rom and you r done

What about apps,settings, bookmarks when downgrading this way - do they stay or you loose everything?

You loose everything...
I can confirm, with this method i downgraded from original OTA 2.1 update and i rooted my Hero...

Sorry beforehand if I have fail to make the correct assumption..
but is it possible to return to 1.5 from 2.1 on a unrooted/unbranded hero?

ok, got my answer already.

So I suppose this method can also be used to flash a custom rom without a custom recovery...

I didn't test that. I only downgraded from original and unrooted 2.1 to 1.5 and then I used a recovery image to pass a rooted 2.1
Sent from my Milestone using Tapatalk

Unable to downgrade
I have the the original HK 2.1 update. I have managed to run the RUU which you suggested above. I have also managed to locate the ROM ZIP and change it to " HEROIMG.zip" which was sucessfully detected.
The update process starts automatically and after a few minutes I get an error message - UPDATE FAILURE- saying that " THE MAIN VERSION IS OLDER!".
Please help.
Many thanks
Darren

dkp02 said:
I have the the original HK 2.1 update. I have managed to run the RUU which you suggested above. I have also managed to locate the ROM ZIP and change it to " HEROIMG.zip" which was sucessfully detected.
The update process starts automatically and after a few minutes I get an error message - UPDATE FAILURE- saying that " THE MAIN VERSION IS OLDER!".
Please help.
Many thanks
Darren
Click to expand...
Click to collapse
Which one of these Asian versions did you install?
RUU_Hero_hTC_Asia_HK_WWE_3.34.721.1_R_Radio_63.18.55.06P_6.35.15.14_release_signed.exe
RUU_Hero_hTC_Asia_India_3.31.720.2_R_Radio_63.18.55.06O_6.35.15.01_release_signed.exe
RUU_Hero_Chunghwa_3.31.751.1_R2_Radio_63.18.55.06O_6.35.15.01_release_signed.exe
RUU_Hero_Chunghwa_3.31.751.1_R_Radio_63.18.55.06O_6.35.15.01_release_signed.exe

help!!

can someone please help me, i used the simpleroot method im guessing it all worked fine it says my build number is 1.17.651.1. how do i remove simpleroot? im trying to run RUU to get back to my stock evo ive installed htc sync and drivers, phone will charge, it will sync with htc sync but everytime i try to run RUU its telling me it cant find my phone. im on windows 7. also after i install htc sync drivers and run RUU it will find it but then it goes into htc bootloader and installs htc bootloader and the installation will stop saying it cant connect to my phone and wont connect anymore after that

I think I've read elsewhere that you may have to just keep trying the RUU until it "takes." That may be 5-10 attempts or more from what I saw. I'm sorry I can't report any direct experience, but maybe kill a half-hour trying.

did you turn on USB Debugging? adb wont work without it.

yeah usb debug is on, i guess ill just keep running RUU. also is this to be dont when the phone is on or in bootloader?

Try doing it in fastboot mode (access from bootloader menu). Also, I never could get the 1.47 RUU to work for me, only the original RUU worked. I had to use a PC36IMG.zip to update to 1.47.

where can i get the file PC36IMG.zip to update to 1.47?

If it helps at all, you can just use the RUU install to go to 1.32 and do an OTA update to 1.47. I went with this route and had no problem updating to froyo.
I did download a copy of the 1.47 rom just in case I needed it, there are several links floating around the forum I don't have them handy so maybe you can find them, I think I just searched for "unroot" or something like that.

just remember if you do this method and update to froyo it it is very likely you will be waiting WEEKS if not longer to be able to reroot your phone if you ever want to (if it is possible at all).
There is already a rooted froyo in the dev section. So unless you aer taking it to sprint may want to look there

[Q] Bricked HTC Desire after installing OTA 2.2 Update

Hi,
I'm new so please excuse any of my stupid questions.
I have an unbranded, unlocked HTC Desire, in Australia, apparently it was a t-mobile device. Being naive I didn't realize this could create issues with OTA updates - I know now though! I don't think it's rooted, but wouldn't know the difference. There are no telco logos etc.
My desire got stuck in a rebook loop when I installed the OTA update to android 2.2. It seems to me the update hasn't completed. I finally got restarted after removing the battery.
In about phone it says I have:
Android 2.2 installed
build 3.13.720.1 CL233262
Baseband version 32.36.00.28U_4.06.00.02_2
Kernel 2.6.29.0cb9f166
I have
HBOOT 0.82
RADIO 4.06.00.02_2 if that's relevant.
The phone won't recognize my sim card or SD card and gets an error when I try to turn on wifi. For added joy it frequently force closes.
I tried to do a factory reset but it never seemed to complete. Then I turned on with vol down + power and did clear storage. It removed my data but didn't otherwise help.
I gather from reading various forums that I need to go back to the 2.1 version?
Do I need a goldcard to do this? How do I make one?
How do I know which file to use?
Is there anything else a newbie needs to know so I don't make a bad situation worse?
Thanks!

I think you should first downgrade to 2.1.
Also you are going to need a Goldcard, but i don't
know if you can make it without the phone working properly.
Try to find and install branded RUU in order to make the phone work and then proceed with making the goldcard and debranding.

Thanks for the links!
I'll take a deep breath and have a go. Looks like I'll need to get a microSD adaptor first.

It's better to start by searching a branded RUU suitable for your phone. At this point your phone's SD slot is unusable so you won't be able to make the goldcard.
IMO sd adapter is not needed, you might use the phone as a card reader (assuming that you have installed the branded RUU).

So I don't need a goldcard to install the RUU?

No but it has to be 2.2 and branded. I think it is also safe to try to install previous versions if you are not able to find a 2.2 RUU. Don't forget to check tel company's site, here and here.

I'd recommend you root the phone (no goldcard required) and install a custom rom (mine will work). That will get the phone running normally again, then you can create a goldcard and run official unrooted software if you want.

teppic74 said:
I'd recommend you root the phone (no goldcard required)
Click to expand...
Click to collapse
SD card is required so you are going to need a card reader, as you can't use your phone at this moment. Or you can try unrevoked.

The r6 root method is obsolete now, and shouldn't be used. unrevoked3 might not work, it depends on how far the upgrade got before failing.

How would I root the phone? Do I use the usb cable and run a file?
If I shouldn't use unrevoked where can I find one I can safely use? It's all new to me.

Unrevoked is what you should use. You need to enable USB debugging and run the file.
If it works you'll end up in custom recovery, where you can install a rooted ROM.

I was downloading an RUU from TMO, but it was taking forever so I guess I won't be doing anything until tomorrow when I have a faster connection.

If you have an SLCD screen then running that is really not a good idea.

OK. So do I copy the custom ROM to the SD card before I root the phone or do I run it on the PC as well?

Yeah I don't think I have an SLCD screen, but would rather not take unnecessary risks.

Yes, you'll need the custom rom on the sdcard so will need to copy that separately. Unrevoked3 runs on the PC/Mac. If you have no card reader it's possible to upload the rom to the sdcard while in recovery, but it's a bit fiddly.
If you're certain you have an AMOLED screen then the t mobile RUU should work.

My phone came in July so I think it's AMOLED.
Looks like unrevoked3 is down at the moment with a redirect to unrevoked2.
I should be able to get the ROM on the SD card with a friend's non-android phone. Do I need a goldcard though as that may be a problem with my phone down.

Just follow the link to download version 3.14 (it's still unrevoked3).
No goldcard is needed to root or install a custom rom.

OK. Thanks for your patience! I guess I need to rename the ROM update.zip as I've seen mentioned elsewhere before I save it to the SD card.
I'll give it a go and post the results once I'm done , tomorrow I hope

You don't need to rename it. That's just for stock recovery. In custom recovery you get a basic filemanager where you can select the file.

[Q] *SPECIFIC* unroot question

Ok.....I'm sorry for another unroot post. But, I need to take my phone back to Sprint and want to be positive about getting root back.
I rooted with Unrevoked 3.21 and was going to use this procedure to unroot:
For those that were like I was, having used Unrevoked3 to root 2.1, below is the Froyo update so you can then flash to 2.2, then accept the OTA currently out. (FPS fix)
Download the file as is, and copy it to the ROOT of your SD card
On your evo, hold down the DOWN volume button, then hold and press POWER, you will boot into the bootloader, from there choose Recovery, then Install update.zip, let it do it's thing, in a few minutes you will boot back to your regular screen, Froyo updated, but no root access. From here you can then apply the new OTA update, and you'll be fully updated, and can now use Unrevoked3.21 to re-gain root!! No data loss, simple!! For google reference, the Froyo update file was originally named:
OTA_Supersonic_3.26.651.6-1.47.651.1_releasem24cfnusi9dsrr6i.zip
I have already renamed it as it should be, the above is just for google search, so for those looking for a copy!! Thanks to everyone that helped with this request!!
Hotfile.com: One click file hosting: update.zip
Is this method ok to use? It says I can take standard OTA updates and still get root back later. Does this sound like that will work? Would like to take my phone in completely factory stock @ 2.2 if possible.
Thanks.

Anyone? Anyone?
I feel like Ben Stein.

Simplest way to get back to 100% stock is to run the Unrevoked Forever S-OFF tool, then run the RUU. Some people have trouble getting the RUU to work, though.

[Q] Incredible Froyo Issue - updated from rooted device

I have an HTC Incredible that i ran the first unrevoked2 update to get root on my device, then unrevoked3 to get s-off. I then was pushed the 2.2 OTA update, which when done through the phone fail. So, like an idiot of course, I ran the update.zip from clockworkmod and now my device is acting all strange (practically bricked).
After the update, the 'droid' eye loads, then goes to a white HTC page where a small dialogue box goes from 0 to 95% then reboots, repeatedly, until I interrupt this via a battery pull. I then get into my phone, but the camera, sdcard, wifi, etc are not recognized. Eventually I get a force close prompt for 'system' which I can wait or force close, either choice, my device will reboot at max 5 minutes.
I have the following showing at HBOOT
Incredible XC Ship S-ON (i ran the s-on update now)
HBOOT-0.77.0000
...
RADIO-2.15.00.07.28
I'd like to get my phone either running Froyo, or back to the stock ROM, and am in need of help. I've ran several PB31IMG.zip files located through numerous guides and dozens of searches to try and get back to stock, but I either get 'update failed' because of some kind of version check, or the update doesn't work (maybe now because I'm s-on?).
I'm in sad need of help, I found another thread where someone else was in my similar situation on another forum but its old, no one is responding, and the update worked for them and not myself. I'd really appreciate it if someone would walk me through un-screwing my device if possible. Much appreciated.

alright well if i was you i would do this.
turn security back off (s-off)
grab the PB31IMG.zip for 2.2 froyo/ or if you want the ota again grab the 2.1
then it should work fine. but i also see the your hboot is not up to date for froyo so maybe find the PB31IMG.zip for 0.92 hboot. i dont have any idea about where it is located but i have the file for 2.2. but alas, i dont have a place to upload it soo yeeaaah. anyway that is what my first choice would be. choose to follow or not.
p.s. i know i say but alot haha

BTW yes, PB31IMG's wont work because you are s-on. and the ota probably did not work because you had clockworkmod recovery instead of stock recovery. thats all i got for ya. hope my terrible explanations help

Well, this might be more promising.
I did notice that my HBOOT was quite out of date, so amongst all of the files I've downloaded, I'm pretty sure the one that might have done it for me was the RUU update file. I of course re-ran the s-off update from unrevoked-forever, then started hacking away at the RUU update. I downloaded the RUU update from Google, ran it, copied the rom.zip file from the temporary files location, renamed it to PB31IMG.zip, copied it to the root, and then poof, noticed the HBOOT was updated (looks like this could have been the root problem).
Needless to say, i'm back to setting up my device (raw), hope that I can still get to root on my device; but at least I'm back to an operating phone!

OK
Looks like I'm at HBOOT-0.92.0000 with IncredibleC XC ship S-OFF still; RADIO-2.15.00.07.28.
Doesn't look like I have a recovery mode (clockworkmod).
I'm guessing if I'm going to root my device I'll need to re-install clockworkmod? Thanks for any future help.

so you still have the reboot thing, going on
Sent from my ADR6300 using XDA App

tjamscad said:
so you still have the reboot thing, going on
Click to expand...
Click to collapse
No, my device is unbricked (so to speak). Since updating using the full RUU it successfully re-flashed everything. Only problem I have to fix now is rooting my device again.

Well I guess I have my work cut out for me searching how to get my s-off phone rooted again. Anyone got a suggestion?
Sent from my ADR6300 using XDA App

if your phone is s-off then search around for a custom recovery in the pb31img format. flash in bootloader, reboot into recovery and flash the rooted rom of your choice.

So my fix was:
1. Ensure phone is already rooted and S-OFF
2. download RUU_Incredible_C_Froyo_VERIZON_WWE_3.21.605.1_Radio_2.15.00.07.28.exe
3. Run the RUU file
4. Go to my temporary files location, sort by date, and look for the rom.zip file
5. copy that file off someplace else and rename it PB31IMG.zip, cancel RUU Update program
6. Copy PB31IMG.zip to the root of the SD Card
7. Boot my device holding volume down (HBOOT)
8. Allow the update to proceed (will reboot phone almost immediately to update HBOOT from 0.77 to 0.92)
9. Once update was completed, phone reboots final time after prompt
10. Setup phone again (RUU Update is a clean flash)
Still looking out for better instructions on how to re-root my device other than a manual one, but if I must then I must =) Was hoping that I could use unrevoked3, but the last push didn't work out.

you have to do it manually cause unrevoked doest work on newest ota

I can help you reroot if you need it. Im glad you have everythig else worked out though. Congratulations!
sent from Ioslver

ok well basically load this in bootloader and you are rerooted.
the download link for the file is here:
http://www.mediafire.com/?oj6aqi1ceqpm58g

patalo said:
ok well basically load this in bootloader and you are rerooted.
the download link for the file is here:
http://www.mediafire.com/?oj6aqi1ceqpm58g
Click to expand...
Click to collapse
So that PB31IMG.zip (renamed) will re-install the most recent clockworkmod recovery? I saw some other post which also had a 'payload-update.zip' and a 'su-2.3.2.1-ef-signed.zip' file ... not sure if I'm missing something.
Also, according to their latest release (their = unrevoked), http://unrevoked.com/rootwiki/doku.php/public/unrevoked3 - This supposedly works with all versions of supported phones. Of course, when I go to http://unrevoked.com/rootwiki/doku.php/public/unrevoked2 it says that unrevoked3 doesn't work with stock Android 2.2 phones... which I'm guessing might be my condition since I had to flash the rom.zip file from RUU_Incredible_C_Froyo_VERIZON_WWE_3.21.605.1_Radio_2.15.00.07.28_2k4k_NV_1.50_PRL58006_release_143351_signed.exe that I got from google.
Some clarification would be appreciated.

Looks like I'm back to root. Ran the PB31IMG.zip that was about 2.86mb, then payload-update.zip and the Su zip (anyone know where the most recent one is? Says there is an update).
Now to test WiFi tether again, see if I still need that evo driver still.
Sent from my ADR6300 using XDA App

You don't need the payload and stuff. After s-off all you need is the clockworkmod PB31IMG.zip to get root back
sent from Ioslver

The wifi tether has nothig to do with root. On some roms or just sometimes it wont work.
sent from Ioslver

I Have a Question, Would it be Possible to Root the Phone With a Update.zip From Android Recovery, Where it Says (Install From Update.zip)? Either That or Turn S-Off, Or Install Su, Clockwork Recovery...... Something? If Someone Can Help Please Do!! Or If Someone Can Try to Sign a Update.zip For Me With S-Off in it!! (Unrevoked.4Ever) I'd Loveto Find a Easier way that can be Done WITHOUT CONNECTING TO A (USB) PORT PC!!

Technically no. Because rooting your device is getting rid of the stock recovery so you can install rims and whatnot. But you can root through hboot easily with s-off or with s-on use unrevoked.
sent from Ioslver

So I'm wondering if the payload-update.zip was damaging in some way.
In any event, now I'm constantly being nagged about another 17.7mb update from Verizon which of course, like the Android 2.2 update, won't apply via the usual system update message.
I don't know where I can find this file, but it says this:
---
Android Update
Downloaded and verified 17.7 MB
This software update includes the installation of V CAST Apps, Slacker, and many other improvements for your DRIOD Incredible by HTC. ... blah blah blah ...
---
I don't know if this is the infamous 'November' update or not. I know that I updated my rom from the RUU file downloaded from dl.google.com, so its possible that I don't have this patching. Some clarification on what this download is, where I can find it (online or my phone), and if it is possible to apply this update and how (so I don't keep getting annoyed with it).