Boston Area 4G - EVO 4G Q&A, Help & Troubleshooting

Just wondering is everyone else's phone is connecting fine. I just find it odd that I updated the radio and the wimax and 4G was working fine for 2 days then now its only goes thru scanning, connecting to sprint, obtaining IP address and it just keeps cycling. I dont want to go ahead and mess around with it more since its odd to me that it was working. I've checked my wimax mac and it is correct and I have tried deleting the wimax tree.

Having the same issue here!

FYI Just an update from another forum. It seems to be an issue with Sprint itself. Thank god I was wondering why if it was working and I havn't changed anything why did my 4G die. It seems to be an issue with a provisioning system. Chicago users have been affected by this also. Hopefully everything gets fixxed soon.
Im just glad I can finally stop searching and reading through numerous 4G threads, but in the end all the reading does provide a learning experience. Such as using cat log, dmesg, etc.

here i was thinking i messed my wimax up, thanks guys!!!!

4g back up!

Related

What would you do?

I bought an Evo back 2 weeks ago and went through the whole 4g fiasco, but I was unable to fix it. The furthest I got was my 4g would try to obtain an ip address but never get it.
So I got a replacement Evo today and right out of the box (Software .6) the 4g was not working. It would scan-connecting-authorizing - - - Then nothing it would just go back to scan -connecting - auth --- scan and so on.
So I did the full root +nand unlock
Then did Whitlock method, then flashed DC newest ROM.
Wimax is still repeating the same things for me.
MY username/pass are good.
My DEV MAC is a little different though.
It matches both on the software and behind the battery. DEV MAC - 38:E78:**:**:**
I have done profile update numerous times, I have applied the permission fix, I have renamed the Tree file, I have factory reset my phone.
Nothing I do will allow me to connect successfully to 4g.
My wife has her 4g. I rooted/nand then did whitlock, then flashed over to the newest DC ROM and her phone connects to 4g just fine.
Any Idea's?
I called Sprint and they sent me to the highest tech and she said she doesn't know what to do for me, figures...
sounds like it might be an account problem on their end, unless you and your wife are on the same plan. unless you are, and then try her credentails.
nenn said:
sounds like it might be an account problem on their end, unless you and your wife are on the same plan. unless you are, and then try her credentails.
Click to expand...
Click to collapse
Yes me and my wife are on the same family plan.
And Sprint said everything looked fine on their end
when you get a chance, check the value of "Current username" in
Settings->About Phone->Phone Identity
on both phones. see if they match, if not, bother the hell out of sprint. unless youg et it fixed first
Wait the identity should or should not match?
Mine is different than my wifes.
Anybody got an answer to this question?
iceat said:
I bought an Evo back 2 weeks ago and went through the whole 4g fiasco, but I was unable to fix it. The furthest I got was my 4g would try to obtain an ip address but never get it.
So I got a replacement Evo today and right out of the box (Software .6) the 4g was not working. It would scan-connecting-authorizing - - - Then nothing it would just go back to scan -connecting - auth --- scan and so on.
So I did the full root +nand unlock
Then did Whitlock method, then flashed DC newest ROM.
Wimax is still repeating the same things for me.
MY username/pass are good.
My DEV MAC is a little different though.
It matches both on the software and behind the battery. DEV MAC - 38:E78:**:**:**
I have done profile update numerous times, I have applied the permission fix, I have renamed the Tree file, I have factory reset my phone.
Nothing I do will allow me to connect successfully to 4g.
My wife has her 4g. I rooted/nand then did whitlock, then flashed over to the newest DC ROM and her phone connects to 4g just fine.
Any Idea's?
I called Sprint and they sent me to the highest tech and she said she doesn't know what to do for me, figures...
Click to expand...
Click to collapse
To answer your question (the post title) -- "be pissed off."
Your situation is really strange and it sounds like you've tried a lot of the "fixes" here for 4G.
What area are you in?
Have you tried Settings->Update->Update Profile (and PRL) ?
RanEnRui said:
To answer your question (the post title) -- "be pissed off."
Your situation is really strange and it sounds like you've tried a lot of the "fixes" here for 4G.
What area are you in?
Have you tried Settings->Update->Update Profile (and PRL) ?
Click to expand...
Click to collapse
Yea man, I am in Dallas/Ft. Worth
My wifes phone has great 4g service just blocks form our house.
I got her phone, and root/nand unlocked it, then used whiteslack method, then flashed DC 3.2.3
Working like a charm.
Anyways I did the same for my replacement Evo. (Came with .6 software out of box) OUT OF BOX 4g was not working!
So I said to hell with it I will fix it on my own with help here from XDA.
So to no avail I still have not been able to fix it.
After talking to Sprint in person they told me to hang onto my phone becuase they are coming out with a patch that will fix my 4g because now it is a known problem. So I am hoping when the patch comes out it will not break my root/nand. But damn its pissing me off.
bump
10char

is it possible??

Hey guys, I have had a problem recently devolop on my phone, regarding 4g. First, I will start by saying that I have read just about everything I can read regarding broken 4g, but find nothing pertaining to my specific issue. Secondly, is there anyone is the Las Vegas area having issues connecting to 4g? Next, here is quick run down of the issue. I use 4g daily, all the time. I have never had an issue with it. I am currently using Myn's warm two point two, RLS2, on kings #11. Never had an issue with 4g, no matter what ROM i've used actually. I have NEVER flashed a wimax update. I have flashed a radio update, maybe a month ago or so. So I was tethering while on 4g, and I downloaded a modified "sexy" rosy, with the browser button on it. I then booted to recovery, wiped cache and davlik, then flashed the rosie zip and rebooted. Everything seemed fine, rosie worked, and all was well. Then I went to turn on 4g, and it won't connect. Just says scanning, connecting to sprint, disconnected, scanning, connecting to sprint, disconnected. After trying a billion times, once I got it to connect, for about 10 seconds, i had great 4g signal (as i always did prior to this) then it kicked back to 3g, and was continuing its scanning loop. So i restored my nandroid backup (which I made right before I flashed that rosie zip, while 4g was working) and I still have the same problem. So, my question is, is it possible to screw up the RSA keys, having not even flashed a wimax radio update? Or am i just experiencing some insane coincidence, that this started happening immediately after flashing that rosie zip. I am not sure how much troubleshooting i should put into this, seeing as I dont see how its possible that flashing that zip could've screwed up my 4g RSA keys. I am not sure how to figure out if it's my phone or sprint's network that is the problem. I have read some threads on how to check if the RSA keys are still in tact, which I will probably try to test that later, but I have never used a command prompt, or ADB shell before. I guess it's time for to read up on that and learn how to do it. I get confused about if I'm supposed to be doing these commands from the phone or my PC. Does anyone have any opinions, suggestions, ideas, insight? Anything? Any pointers would be super appreciated. Thanks fellas.
Sounds like 4g network went down. Can't be anything else if you were able to actually connect even though it was only for a brief moment.
Sent from my PC36100 using XDA App
Thanks for the reply. That is certainly what I am hoping. I used root explorer to look at my MAC address, via data/misc/wimax and the number it provides me with matches the number under my battery, so I believe that is a good thing. One of the post's I read, regarding this issue, said to rename that number (xxxxxxx.tree.xml) to xxxxxxxx.tree.xml.old. I'm not exactly sure what that will do, or if I should try it. I am hesitant to play with things I dont know about (yet). Any further suggestions or opinions? If I were to call sprint, would they tell me if 4g was down in my area? We did have 4 straight days with some pretty insane and sporrattic lightning storms. Perhaps something got damaged.
thanks
So it turns out 4g is down near my house. I'm on 4g right now, just in a different part of town. Sorry for wasting the thread space. Thanks again

Broken Wimax on Sprint

First off, yes, I have used search and have read any thread where people said they could not get 4G to connect. I have used google to search for a solution as well. I am posting this with that hope that someone may have an insight and if I can resolve my issues hopefully others will be able to as well.
The Problem: My EVO will not connect to 4G service. It turns on, goes to scanning, connecting to sprint, authenticating to sprint, obtaining IP address, disconnecting, scanning, connecting to sprint, …
The History: I have always kept nandroids of pretty much everything I do on my EVO. I have nandroid backups from the first time I rooted my phone still hanging around. I have used nothing but AMon-Ra 1.8 and later recoveries and made sure that the wimax partition was backed up. The week before last my EVO connected fine with 4G. Last week Myn updated to RLS5 and naturally I ran out and updated it. Unfortunately I don’t have 4G coverage (or 3G or 1x for that matter) where I live so I didn’t notice that my 4G stopped working until I got to Salt Lake City. I figured it must be something to do with the Wimax towers in the area so I wrote it off. I have had that happen in various places that didn’t have official Wimax roll-out yet. When I got to Seattle it was still doing the same thing, that is when I started to get concerned. So I sat in a parking lot where I knew there was great 4G coverage (my laptop has a wimax radio in it so I could see the good coverage from Sprint) and proceeded to roll back to a version that I know worked. No good, still no 4G connection. That is when I started digging through everything I could find.
The Troubleshooting process: First thing I thought was that maybe I had whacked my MAC address. So I ran to XDA forums, checked out the post on how to check if my MAC is still good. MAC address reported by fastboot oem wimaxrmac is the same as the one under my battery. Maybe I whacked my keys? Again, ran to XDA forums and found that I can run ‘cat /dev/mtd/mtd0 | grep RSA’ and see if my keys are there. Sure enough ----BEGIN RSA PRIVATE KEY---- and ----END RSA PRIVATE KEY---- is there. OK, it doesn’t seem to be the keys, but lets check to see if the keys that are there belong to me and my EVO. So again, back to XDA. This time I find a post that shows how to extract the RSA key and the device certificate and then run an MD5 sum to see if they belong together. It also shows how to look at the cert to make sure it belongs to your evo. Sure enough md5 checks out and the cert has my mac in it in the proper places. OK, lets check on the tree.xml file. Sure enough it has the right mac. OK, delete it like the instructions say. Now, I restart 4g, it creates a new xml file, but doesn’t connect. That’s ok, the guide says it likely wont. I update profile/prl, reboot, turn on 4g and no go again. Lets do the profile and prl again just for good measure, same result. Hmm, look there is another way to do the profile update. ##data#, data profile, menu->restore. The phone reboots and runs through all the provisioning steps. Still the same results. Once more, back to xda forums. This time I find a post about checking your wimax partitions with wimax_mtd. Well, wimax_mtd thinks its all good too.
By this time I am really confused and figure maybe I can unroot and apply the RUU to dump it back to default config. Now my phone is unrooted and STILL doesn’t have 4G access. After rooting the phone again and going back to another sense based rom I ran a tail on the sequansd.log file, again found by xda / google searches. Here is where I have no idea what is supposed to happen. Here is the tail of the log file. http://pastebin.com/f2jL4MVF and here is a catlog from another attempt. http://pastebin.com/sZ2BiM9g
Here is where it gets odd to me. I changed my realm to clearwire by using ##data#, wimax, realm, clearwire-wmx.net, reboot. Sure enough it connects and gets redirected to the clear.com site. I ran a tail of the sequansd.log file and get basically the exact same things as I got when I ran the tail while on the sprintpcs.com realm. http://pastebin.com/0EU7Qh86
This is where I am stuck right now. Thanks for reading this far and sorry for the novel. Hopefully I gave enough information that this can get resolved and maybe it will help others.
Call Sprint.
I have never had this problem last this long, but I have had problems connecting to 4g before. MikFroyo 4.2 and Myn rls4 both had connection issues but it was usually a simple reboot before it was fixed.
I honestly have no clue. If your Mac Addy is fine and your RSA keys are there, then this is seriously a conundrum.
I'd suggest dropping your phone off a 3 story building and getting a replacement. That's just me though.
I called Sprint and went through about 5 techs. They ended up saying they don't know what is going on and that they cant see any errors on the tower I am connecting to. They set up an appointment for me to go into a local store.
landaile said:
I called Sprint and went through about 5 techs. They ended up saying they don't know what is going on and that they cant see any errors on the tower I am connecting to. They set up an appointment for me to go into a local store.
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Click to collapse
Your welcome.
Sent from my PC36100 using XDA App

[Q] Evo 4G on Boost Mobile Stale Data Connection (Error 104)

My data works. I'm getting 3G speeds (approx 2 mbps). There are NO other errors on this phone except the random Error 104 and only sometimes Error 67. I've updated my PRL to the 11115 version. I can leave my phone on and not touch it, the data connection randomly kicks out, goes stale, the sending arrow is active, but nothing responds. I have to cycle my data connection off then back on, and that usually fixes it.
It does this A LOT. So much so, I put a Mobile Data on/off widget on my home screen. The internet works just great when it works, how can I get the connection from basically stalling out ALL the time?
If you've had this issue, or are having this issue, please respond.
The donor phone was a w385 (which is a 1x phone I know, but again, I'm getting 3G speeds, guaranteed - when it works right, I can stream HD Youtube videos with no problem at all). How can I get this connection to go up and STAY working??
I'm pulling my hair out over this one...
Mine is doing the exact same thing. Started this morning, has been perfect for the month or so I have had it on boost. Its been driving me crazy all day.
Mine's been doing it since I got it. I was primarily in a wifi area, now I'm strictly on 3G and I can't stand it. I'm so desperate for a fix, especially if it's something I'm doing wrong...
Out of curiosity... have you changed anything, like a kernel or ROM? If it's a kernel, what did you change it to? Trying to see if we have any similarities in our setup and work backwards from there...
I haven't changed anything at all. Im running stock rom with nothing but factory updates, have done nothing to this phone except root it before it was flashed. Just went to sleep with it working fine and woke up next morning to this. I haven't been getting the error code today as much but still having to turn data off then back on a lot. im about ready to throw this phone out the window and go sign a contact lol
I'm having the same problem. I just flashed my phone over to boost mobile a few days ago and I had a hard time getting 3g data to work. I was getting 1x data only. So I got the different passwords that I needed and 3g started working. But for some reason, after about 5 min or so, the data would just become stale and nothing would work (web pages, twitter, etc) even tho the data icon and arrows were still present. Its been happening ever since I flashed. I'm not sure what's causing it but if anyone has any ideas I would greatly appreciate a response.
Sent from my PC36100 using xda premium
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
cwbeasley said:
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
Click to expand...
Click to collapse
Thanks for the update man. I was about to go crazy!! Well hopefully they can get this issue worked out pretty soon here because this is getting ridiculous
Yeah I had to update this to let those with the issue know. I couldn't stand it!
Well I'm in Atlanta and mine quite giving error codes but internet is slow as hell right now. it does it at my house, job, our wherever I'm at. 40 miles away and still does it.
That's cause you're still in the same market.

Won't Connect to 4G

So everything was fine on my Evo (running one of decks roms with a ICS theme) until the screen went out friday night. Saturday I took it in and it was repaired in about 2 hours (very impressed). In between I activated an old back up phone to get me by. When I picked up my Evo the tech had reactivated it and it was ready to go. But when I got to work I had no data. No internet service at all. Calls and Texts were fine, but nothing else. I made sure mobile data was checked, (couldn't update PRL cause of the AOSP rom), but I did a battery pull, rebooted, then I decided to nandroid back to a previous sense rom. Once I booted up still nothing. after about 2 hours all of a sudden I was getting emails, and voxer messages....I had data back!!! But when I tried 4G nothing happened (stays on obtaining IP). Hoping a newer stock based rom would help I flashed the new swag ON rom. Loving the rom...everything is great, but still no 4g. My last resort is to unroot and go back to sprint. I downloaded the wimaxx checker and it says I have my RSA keys so I know those are there. I'm sorry if this is a bit long winded, but I thought being as detailed as possible would help. Any suggestions would be great. The members here have helped me through lots of trouble shooting in the past.
Should also be noted that I attempted PRL update again with no luck, and I live in San Antonio which is a solid 4g area for me.
Good thinking with Wimax Checker - That's usually the first line of defense.
It sounds like because you cannot update PRL or Data Profile that there may have been an issue in the reactivation by the tech at the Sprint store. With that said, I know I'm in the Philadelphia region with good 4G but occasionally there will be a day or so of PRL/Profile update "outages" where I cannot update. I usually will verify with a family member's phone (also on Sprint). Perhaps try having someone you know in the area with Sprint and an android phone try a profile and/or PRL update to make sure it's not just the system being unresponsive.
Ok I will try that tonight and reply back. I had my g/f's evo running decks rom try her 4g and it worked perfectly so I know its my phone. I'll see if she can update. Either way is there some sort of combo pack I can flash for profile and prl??? I'm not too sure how that would work.
Here is the latest Radios-Wimax-PRI-NV Combo pack Click HERE
Ok I flashed an older Wimaxx since the one I had was up to date(did a check in TE). Once flashed and booted up still no 4g. Is it possible that this could be a hardware issue since everything else works? Like the actual antenna is busted? Just hard for me to think that since it was working fine before my screen went out. I always have 4g service at home and work. And my g/f's is working fine she has the evo and she has sprint.
Sent from my A500 using xda premium

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