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I was begining to think that i was the only one suffering from this problem - obviously not as it appears there are plenty of others on other forums are having similar problems - it was suggested that this is best place for the answer - please someone help as i'm pulling out what little hair i've got left!
The Desire keeps telling me that i'm running low on internal storage space - the phone is "clean" as it was delivered - in other words there isn't any other apps been loaded.
I go to manage applications and discover that the HTC Mail application says it has 75mb in data - This cannot be right - but i go to my inbox to find i have 15 headers there each with a 100k limit.
I delete them from the inbox, go to the Trash folder and delete them from there too so they are deleted from phone.
I then go back to the Mail App and it tells me i have 76mb in data
As i continue to receive email the amount of data keeps rising.
I've spoken to VF - they tell me to do a factory reset - still the same.
The phone's OS is getting jerkier by the day as obviously it is loosing operational memory - the Mail today tells me i have 96mb - but i don't have any emails on the phone so where the heck is this data?
If this goes on the phone will ground to a complete stop.
Hope someone can assist as i and thousands of other will be extremely grateful !
Keep up the excellent forum
Have you checked to see if there are any other folders being filled up as it syncs?
EroThraX said:
Have you checked to see if there are any other folders being filled up as it syncs?
Click to expand...
Click to collapse
Thanks EroThraX but unless i'm missing something here i'm begining to think i'm thick - but by all means point me in the right direction !
I've checked all the mail folders - Inbox, Outbox, Drafts, Sent and Trash and they are all empty.
There isn't a single email on the phone yet it tells me i've now 98mb in data - and yes the OS is now extremely jerky
Download "quick app clean cache"
Fon22
Fon22 said:
Download "quick app clean cache"
Fon22
Click to expand...
Click to collapse
Well i've just paid and downloaded the app but it dosen't do anything - it is for clearing the cache - you can do that without getting the app.
What it won't clear is the data
So thanks for trying but that is a dead end.
Anyone else have any ideas?
I guess there is indeed a problem with the mail app. My problem isn't as big as the OP but Mail has 1.9 MB in data and I have no accounts set up! I did play with it for a while bit didn't like it so I'm using only the Gmail app, so I deleted all my accounts in Mail. Why does it still have data (2 MB of it!)?
1lapassione said:
Well i've just paid and downloaded the app but it dosen't do anything - it is for clearing the cache - you can do that without getting the app.
Click to expand...
Click to collapse
Launch the app, and go into menu
List items by data usage.
You should see where its all being kept
Fon22
Fon22 said:
Launch the app, and go into menu
List items by data usage.
You should see where its all being kept
Fon22
Click to expand...
Click to collapse
Thanks mate - but i've done this already and all it shows you is indeed where it is all stored - in the Mail App in data - not cache.
Curiously the write up for the app states that it allows you to remove data - yet in reality it dosn't allow you to remove data only the cache - so the search continues - what i cannot understand is how many people it is affecting yet there isn't that much of a panic on at the moment to it swallowing data.
i admit that i have plenty of emails coming in and i remove them out of the inbox and trash folders but the data is still there - but where the heck is it ?
You're not the only one at all. I've been troubleshooting this for a few weeks now. First it was the cache, which is somewhat tamed by the above aforementioned app. Now it's the data. With some apps, the data just keeps growing day by day. My Mail is now at 3.5MB without me knowing why (empty mail accounts) and my internet is at 6.2MB - although I'm inclined to reckon this is due to added bookmarks.
In the Mail app, under Menu>More>Settings>General Settings>Attachment Cache, do you have "external storage" selected?
Somehow, deleted junk mail attachments were still being kept and this was how one of my storage related issues was resolved. I go into the SD card dir and manually delete the large attachments now, if I can clearly make out which are unwanted. Even after the selected mail is deleted, their attachments are still there.
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- Sent via my HTC Desire -
I`m going to go out on a limb and say that the op is using a googlemail or gmail account with the Htc Mail app and unless you actually delete from the account,not just the phone then the trash will just keep being resynced and added back.
Similar thing happened to me, but with the browser and perhaps with some other application, same 75mb in data, so it has to be a bug of some sort...
th3 said:
You're not the only one at all. I've been troubleshooting this for a few weeks now. First it was the cache, which is somewhat tamed by the above aforementioned app. Now it's the data. With some apps, the data just keeps growing day by day. My Mail is now at 3.5MB without me knowing why (empty mail accounts) and my internet is at 6.2MB - although I'm inclined to reckon this is due to added bookmarks.
In the Mail app, under Menu>More>Settings>General Settings>Attachment Cache, do you have "external storage" selected?
Somehow, deleted junk mail attachments were still being kept and this was how one of my storage related issues was resolved. I go into the SD card dir and manually delete the large attachments now, if I can clearly make out which are unwanted. Even after the selected mail is deleted, their attachments are still there.
-------------------------------------
- Sent via my HTC Desire -
Click to expand...
Click to collapse
Thanks for all this - i was begining to think i was the only one suffering from it.
As per your question I do have external storage selected.
So when I go to the sdcard/mail directory are you saying that the files in there are the mail data that the mail app says is in storage internally?
There is a lot of them some are just numbers as the name,
permisssions : .rw
but it dosen't say the Mime type:
Size are all different - 47, 275 bytes
Some are tokens and numbers - but are 0 bytes in size
and i have maybe 20 which are small images (4,020 bytes)
If i'm wrong - slap me ! - surely that means that as i have external data selected the data should go to the sd card - so how come it keeps telling me that i'm low on internal memory if the data is stored on the sd card?
Are you suggesting that this data also needs to be removed too - but how can you differeniate between the files if you did want to keep important emails on the phone when the files are literally just aline of numbers?
Another point suggested by a forum member - the mail account is NOT a web based account - it is a server so that when they are downloaded once that's it you don't get them repeatidly - but thanks for the interest anyway.
Hopefully as other members are discussing this now we might get to a solution before the phones stop completly !
Any news about it? Tried to figure out the location where these files are stored, but couldn't find it
Not sure anyone found an answer, but I believe the /sdcard/.mail directory is the files that get attached to outbound emails. I had my eris configured for the stock email package (for my personal email account) and a gmail account.
I rooted my phone recently and before I installed a bunch of stuff I parused the sdcard contents. The .mail directory had attachments from long ago.
I'm guessing they are orphaned since the email no longer exists on my phone.
I deleted the files since I had all the attachments. (leave the .mail dir)
I had exactly this issue with the HTC mail app also with a pop account.
Cleared cache, deleted all emails, deleted all acounts and then deleted all the actual emails it left behind on the sd card and phone using Astro file manager (yes deleting the accounts and email through the app made no difference and left them physically behind).
After doing all of the above the mail app still showed as 80MB used.
At this point i then bit the bullet and did a "factory data reset", this resolved the issue for me and i havent had the issue since (well sort of, read on).
I am a lot more stringent on my mail sync'd to the app now though which is what is making the difference / a work around.
I only sync 14 days, only download the text (attachments if i need them i do manually).
There is currently only 3MB being shown used in the email app now after 3 weeks (i dont get a lot of email), which is a lot for only text mails for 14 days with the odd attachment.
There is no way there is 3MB worth of email in the mailbox which for me confirms the app itself just doesnt clean up after itself when you delete the mails.
So yep seems like a bug to me, which by the way i saw in 2.1 and 2.2.
Hope that helps
Actually I have exactly same issue with my stock 2.1 desire.
Is this problem resolved in 2.2? I am with an Asia ROM so haven't got 2.2 yet.
Touchdown is okay but I don't really want to install another program just for this stupid bug...
Sent from my HTC Desire using Tapatalk
I read about people having problems with this app just after the Desire was released, it was said that the stock Android email app doesn't have any problems so I have been using that until recently and I never had any problems with it.
I have started using the HTC Mail app but I might switch back after reading this.
lssong99 said:
Actually I have exactly same issue with my stock 2.1 desire.
Is this problem resolved in 2.2? I am with an Asia ROM so haven't got 2.2 yet.
Touchdown is okay but I don't really want to install another program just for this stupid bug...
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
No its not fixed in 2.2, as per my previous post i have seen this issue in 2.1 and 2.2 which im currently running.
how to claim back the free space without doing a factory reset? my mail app now is 47mb....
Just another confirmation. I have a co-worker with a CDMA Desire running stock 2.1 -- Mail app is showing 69MB and getting the Low Disk Space warning notification. Deleted all mail accounts and power cycled -- no effect.
Probably going to end up doing a master reset.
Hi all,
I finally got myself a unbranded/sim lock free HTC Desire and the first thing i tried to do was to install some extra apps.
So i install an application called AppManager and it was reporting that the device had 145MB free out of 147MG possible .
Up to this moment everything was okay, and then i started to install some other applications, and since some of them didn't made my happy i just uninstalled them.
This procedure was been done maybe for a half-dozen applications, and at the end i only left the AppManager installed. However now the device reports 101MG free out of 147MG possible. I have restarted the device some times, and this value maintains the same..so i wonder where all the memory went? Is there some sort of bug in the memory management or in the uninstall procedure of applications within HTC Desire / Android 2.1 OS?
If there's any extra info i can provide, feel free to ask for it.
Thanks for your time,
Bruno
Have you tried clearing the internet and mail cache, these can soak up several Mb
adesonic said:
Have you tried clearing the internet and mail cache, these can soak up several Mb
Click to expand...
Click to collapse
Hi adesonic,
I have only the gmail account setup (and this email account it's an empty one) and i didn't used internet so far.
By installing and uninstalling over and over applications the memory keeps droping until i see the low storage warning message. The way to fix it is to do a factory reset, but it seems to me that something is very wrong with the device/os.
Thanks,
Bruno
that's a known issue mate, i am having it too and many others i think.
i dunno if this is the reason but what's the process of uninstallation ???? maybe the .apk file is left somewhere when we download it and still take space after uninstall
I have the EXACT same problem on my HTC Desire and it is driving me nuts. And to make things worse I have trouble finding other people with the same problem.
Has anyone else experienced this problem and perhaps found a solution? Im going crazy having to do a factory reset to clear up memory from apps I have already uninstalled (I have turned down cache for my browser and my emails cache is very small too.)
I'll wipe my desire in a few minutes. I've got only 8mb left now, and I really deleted all the stuff I didn't really need... Thinking about getting a bigger MicroSD card & doing A2SD until HTC leaks sense for 2.2. I'll report back after reinstalling all my apps
i've got 3MB left
tommo123 said:
i've got 3MB left
Click to expand...
Click to collapse
Get Estrongs file explorer and prune your download and downloads folders.
I guess the issue is not having the capacity of microsd card shrinking, but the internal memory being shrinked after several installs/uninstalls. It also drives me mad on my Desire.
Sent from my HTC Desire using Tapatalk
I assume you were using the Market app to install apps. This has a cache that gets pretty big. I've gotten it up to 10mb before. You can go into Applications and choose the market app and clear cache. I've had this issue and the only way I've sorted it was to get the apps I wanted, tested some others, come to some conclusion what I really wanted and then do a fresh restore and only install the apps I wanted.
Something i did not realized before but after reading this thread, i know realized that after 7 days of using my Desire, i only have 43MB left
And to think i was telling myself i can take my time and test as many application as possible cos i can always uninstall those i don't like. Looks like there is an after effect
Is this problem only on rooted desire or?
if you know if this will be fixed with v2.2?
No it's affecting non rooted too.
I did a Factory Reset a while ago. I then had 41MB free, after reset and installing the same apps again i had about 94MB free. All this after trying out a lot of apps.
Now it´s the same again, So a reset will free a lot of memory.
Does anyone know of an app that will back up my e-mail accounts settings? That was the only part that had to be reconfigured after the reset. WiFi, contacts and app settings are a breeze but the e-mail settings has to be done manually.
yes but factory reset delete all settings..or? isnt this annoying?
Not at all, if you've selected Menu/Settings/Privacy (Iguess, my phone is in Swerdish)
That will back up almost everything.
Not your Own Theme settings however.
i hope that this will be fixed with v2.2. Becouse i want buy this phone, but i will think twice. Problems with memory, vibrating, multitouch, and so on..
-Hell No! (Sorry )
This is an awsome phone, I've had no problems with mine.
Yes there is a shortage of memory, but you'll find that in other phones too and it will be taken care of somewhat in 2.2. The very few shortcomings are out weighted by its stellar performance in other ways. The multitasking in the Desire is seriously good. I often use 3-4 apps simultaneously and it doesnt even lag or slow down. Cardiotrainer, Music and c:geo is working about an hour together everyday and when the phone rings or I get an message/mail I don't have to exit the running apps - try that on an iPhone
My advice - Buy it and do it now.
rawimage said:
No it's affecting non rooted too.
I did a Factory Reset a while ago. I then had 41MB free, after reset and installing the same apps again i had about 94MB free. All this after trying out a lot of apps.
Now it´s the same again, So a reset will free a lot of memory.
Does anyone know of an app that will back up my e-mail accounts settings? That was the only part that had to be reconfigured after the reset. WiFi, contacts and app settings are a breeze but the e-mail settings has to be done manually.
Click to expand...
Click to collapse
Sorry i have to ask but when you say setting up WiFi, contacts and apps is a breeze....do you mean restoring from the back up? Now if i would to hard reset, how do i restore my data from the memory card assuming i don't want to sync my contacts & calendar. What about general phone settings?
Well, all WiFi connections I had set up before - they just worked again.
All apps will be wiped, but they will be on your Downloaded page in Market. So its just a matter of installing them again.
All apps that had files and settings on memory card - recognized this and all was back to normal.
I use Google Calendar and that syncs back when setting up your Google account again.
Contacts I sync with Outlook, but if you have them in your Google Gmail account as contacts I suppose they just sync back.
The only thing I really had to do all over was setting up my e-mail accounts. The rest just fell in place.
Only thing I lost was my history in CardioTrainer, because I forgot to "Backup to SD card".
So take a peek in your apps if there is an option to backup to SD card and when the app is installed after the reset you can restore from your card again.
rawimage said:
Well, all WiFi connections I had set up before - they just worked again.
All apps will be wiped, but they will be on your Downloaded page in Market. So its just a matter of installing them again.
All apps that had files and settings on memory card - recognized this and all was back to normal.
I use Google Calendar and that syncs back when setting up your Google account again.
Contacts I sync with Outlook, but if you have them in your Google Gmail account as contacts I suppose they just sync back.
The only thing I really had to do all over was setting up my e-mail accounts. The rest just fell in place.
Only thing I lost was my history in CardioTrainer, because I forgot to "Backup to SD card".
So take a peek in your apps if there is an option to backup to SD card and when the app is installed after the reset you can restore from your card again.
Click to expand...
Click to collapse
Thanks for the info. Will come in handy looking at my memory already now left with 25MB. It's going to be too soon before i have to hard reset
Looking for ideas here. I've been getting a low on space notification in my Stock 2.2 for a couple days now. It states that the application data space is low.
What space is it referring? I've got 6.5 GB free on the internal and 4.5 GB free on the external drives. Is there another location that is partitioned off in the internal memory?
Any ideas of what I might be able to do to clear up the notification?
Hmmm... I just found a thread that mentions that it has nothing to do with the storage size but how much is in /data. They recommended clearing the dalvik cache, but I actually did that yesterday.
Installed Cache Cleaner (needs root & Busy Box).
We'll see how it goes...
Go through management for each app... I bet you find one with 99mb of cache.. Clear that app's cache
luvit said:
Go through management for each app... I bet you find one with 99mb of cache.. Clear that app's cache
Click to expand...
Click to collapse
I appear to be ok now. The next time that pops up I'll give that strategy a whirl.
Thanks!
Plenty of people including me who get the warning and no large cache, social apps, email, messages, Google Earth, Skyfire or any of the other suspects. Android has a big a55 bug up its butt and was in 2.1 and now 2.2.
luvit said:
Go through management for each app... I bet you find one with 99mb of cache.. Clear that app's cache
Click to expand...
Click to collapse
Nice tip - thanks, I'd not thought of that.
I still get the error and have no large cache built up on any app, or a total of cache for all apps. I have ZERO of the usual issues: Google Earth, social apps, messages, large emails- none.
I have had the follwing roms and always clear data and caches before installing:
2.1 stock = Low on space
2.2 Skyraider = Low on space
2.2 Stock = Low on space
2.2 without bloatware = Low on space
I have about 380mb of storage out of 748mb I can not use. Ironically, I used to be able to go to about 250mb free, but it creeped into less space now.
It seems almost like the Android OS still thinks some apps using apps2sd still reside in device memory. The device shows the space is free, but I wonder if the OS "thinks" it is not free. Only thing that makes sense to me- displacement.
rushless said:
I still get the error and have no large cache built up on any app, or a total of cache for all apps. I have ZERO of the usual issues: Google Earth, social apps, messages, large emails- none.
I have had the follwing roms and always clear data and caches before installing:
2.1 stock = Low on space
2.2 Skyraider = Low on space
2.2 Stock = Low on space
2.2 without bloatware = Low on space
I have about 380mb of storage out of 748mb I can not use. Ironically, I used to be able to go to about 250mb free, but it creeped into less space now.
It seems almost like the Android OS still thinks some apps using apps2sd still reside in device memory. The device shows the space is free, but I wonder if the OS "thinks" it is not free. Only thing that makes sense to me- displacement.
Click to expand...
Click to collapse
It's a bug. Interestingly I get the same issue at around 380MB too. Oh well.
The only time I see the warning is when I install the beta of Firefox. If I uninstall it, the message goes away. Firefox is a resource HOG!
Woke up this morning to this lovely issue. Going to try clearing the cache... then removing firefox.
EDIT: Clearing the cache seems to have worked.
Donation? lol.
I had this pop up just a few hours ago. I cleared all my cache's, and even moved a bunch of apps to sd. Then I happened to have my phone turned to landscape and a I saw. 1. go to mail an.....(off the edge of screen) ??? So I followed the link to the (i guess) memory manager>gmail>cleared the data. The message went away. I sure hope I remember that one later on. I guess the notification tells you more we just can't see it since it goes off the edge into lala land.
So it must be the newest gmail app. anytime I open it up and re load my account the warning comes up. Anyone got a link to the old gmail apk?
Based on the fact that the population having the issue seems to correlate in magnitude as people accumulate apps, I think it it pretty rock solid that the Incredible has a design bug in regards to actual free phone memory. After trying four roms and starting clean with them (Including 2.1 and 2.2 stock roms), my conclusion is this device does not really have "748"mb free, but a few hundred less.
There are two stages to the problem (one with a temporary fix)
1. Cache build ups causes the warning
2. Absolute space is filled with apps and no more can be installed. This appears to hit most people anywhere from 350mb to 250mb free.
This is a big a55 bug and may be due to the allocation of flash from the 8gb. Droid X does not have the problem, but none of the 8gb internal flash was allocated (it is all phone memory).
Catch with the X is most 3D games now force most data to sd card with no option to leave in the internal flash. Ironic the X has too much storage and wastes space that media could use and the Inc has about the right amount but does not work correctly.
Funny and sad. People that say they have not had the problem probably have not hit the invisible ceiling that is a LOT less than 748mb.
Well the problem for me was my email. I cleared all the data in it and the notice goes away. Re sync it and the notice pops up again. So I cleared the data. Went back into my gmail. Started the sync, then right away went out to setting> applications> google> stopped the sync. When I went back into gmail it had what it started to download listed and I was then able to get into settings. I went into Menu > More> settings> labels then I set the sync to only 1 day at a time. Now my phone seems happy and no low space warning. Hope it lasts.
Most having the problem do not have large mail or app caches. That is a symptom to the actual problem of fake space: the Inc does not really have 748mb free.
Solution has been found!!!
http://forum.xda-developers.com/showthread.php?p=8618549#post8618549
so any further information on this?
Idk if Im right but can this be cause to if you have to many sms/mms....
I have not rooted or anything yet, but was wondering if anyone one knew why Facebook is getting bigger and bigger. Everytime I chek the "Data" size is increasing, I keep having to unistall and reinstall Facebook, because of the huge data size making phone storage space low.
Any help would be greatly appreciated. Thanks !?!
chaos69 said:
I have not rooted or anything yet, but was wondering if anyone one knew why Facebook is getting bigger and bigger. Everytime I chek the "Data" size is increasing, I keep having to unistall and reinstall Facebook, because of the huge data size making phone storage space low.
Any help would be greatly appreciated. Thanks !?!
Click to expand...
Click to collapse
cant you just clear the data like every other app or does it not do that? i dont use facebook app cuz i think its garbage, so im just guessing
can't clear data, wish it was that easy.
It's crazy; up to 62Mb of Data now, I even disabled sync of "facebook" newsfeeds, hoping that was it, no luck.
Have the same app (from market) installed on my mt3g for a year now, and the data is up to 5Mb.
chaos69 said:
can't clear data, wish it was that easy.
It's crazy; up to 62Mb of Data now, I even disabled sync of "facebook" newsfeeds, hoping that was it, no luck.
Have the same app (from market) installed on my mt3g for a year now, and the data is up to 5Mb.
Click to expand...
Click to collapse
Did you try clearing the cache?
I have FB set to never auto-update, notifications off, and sync all contacts. My app data is at 0.97MB. On the other hand, I rarely use the app as I mostly rely on the LauncherPro Friend's widget and TweetDeck.
Maybe you just have a massive Facebook addiction.
Facebook
Ok - I have been noticing this as well. Here is what I see.
I use the facebook app - "facebook for Android" it's a free download in the market.
When you open up applications in the settings menu - it has 2 Facebook applications. Facebook and Facebook for Mytouch. The Facebook for Mytouch is larger in my phone 17.5mb and does not have the option to uninstall... the downloaded facebook app is 6.5 mb and does get larger - but in the settings you can clear cash and it drops the app down.
I believe that the Facebook for Mytouch is the part of the phone os that syncs facebook details to your phones contacts. Like updating pictures and contact information for people who are linked from your contacts and facebook.
I personally like the updated profile/contact pictures that this feature offers... but 17mb is a HUGE price to pay.
The phone regularly gives the warning that it has LOW storage space reminding you that you should delete some apps... which is UNFORTUNATE. If only you could store the apps on the SD card EASILY - EVERYONE would be flocking to Android phones.
Just my experience with this issue.
Does anyone know if clearing data in the Facebook for Mytouch removes all the synced info - or is more like a clearing the cash?
Thanks
I see that I am not the only person with this problem, but I have not found any solution for it.
Despite everything I do, I still continue to get a phone storage space is getting low. I have deleted all of my text messages, and several applications. When I use the disk usage program, it always points towards dialer storage using 20 + MB. The options to clear the cache and clear the data are greyed out for me so I can't do anything like that. I am using MikG ROM. Any suggestions?
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