FIXED: Evo 4G SMS Timestamp Issue - EVO 4G Q&A, Help & Troubleshooting

UPDATE: I've found a fix for this issue - AWESOME!
Just go to the Android Market and install the SMS Time Fix app by Matt Precious.
http://www.androlib.com/android.application.com-mattprecious-smsfix-pAFq.aspx
It works perfectly, and updates the time stamp on all messages to relfect PHONE time and not network time. HINT: Make sure the "Last Resort" option is checked in the settings and offset is set to zero. This little app now makes the Evo Messages app usable. Finally...
Hope this is helpful info
So, I've been reading and experiencing several issues with SMS timestamps on the Evo 4G.
It seems there are three distinct issues with SMS timestamps on the the Evo and I believe they all have the same root cause.
Issue 1: When roaming texts are received with the wrong time stamp, offset by several hours (typically 4 or 5 hours off). This causes them to not be threaded in the conversation correctly. Very annoying.
Issue 2: When receiving SMS messages on any network (Sprint or roaming), the time stamp is off by an hour. The result is the same as Issue 1, but a less extreme example.
Issue 3: When texting back and forth in quick succession, SMS messages are not logged in the order in which they are received, and received text messages ALWAYS appear before sent text messages if they are sent during the same minute, regardless of which one was actually sent first. This is also very annoying.
I believe the root cause is that the native Sense UI messaging app is using the timestamp of the tower of each SMS rather than using the time stored on the phone. To prove this, if you use Handcent and set it to use "phone time" and ignore the tower time, it works perfectly. The thing is that I don't want to use Handcent and I want to use the native app. Is there a setting that can be tweaked to fix this? Has anyone talked to HTC or Sprint about the issue and is a fix in the works?
For such a major problem, I am surprised more people haven't come forward. It's a pretty significant bug...
Thanks,
Matt_TX.
Click to expand...
Click to collapse

Trying updating your Profile and PRL.
if that doesn't fix it, dial #2

I also have noticed issue #1. I even called Sprint to ask about it and they referred me to a 3rd party app in the marketplace to fix the timestamp.
I have been using Handcent ever since to get around the issue.

Updated First Post...

trying updating your Profile and PRL.

agix said:
I also have noticed issue #1. I even called Sprint to ask about it and they referred me to a 3rd party app in the marketplace to fix the timestamp.
I have been using Handcent ever since to get around the issue.
Click to expand...
Click to collapse
Its the tower issue mentioned at the top of this topic. Updating your PRL, (Preferred Roaming Location), is usually helpful when you are traveling and lose signal, this will help catch another carriers tower or at least one a bit closer, also, updating your Profile, (Data profile), only will refresh from your device the settings matching your NAI (ID address) with your carrier and refresh your data settings...ie > HCM/SPS>OMA, these tactics are unnecessary, and you can do both with a quick power cycle. The best thing for timestamp correction is to use your phone time as the stamps source & to make sure only to use for future time dated messages. As for dialing *2 or #2 as in this thread, it will get you no where with the issue, they will only refresh your device in their system, in this case meaning Sprint, you can do the same, unless, of course you are running specific roms which clear Carrier IQ, you may then run in to some trouble with those device self updaters, but as mentioned earlier a power cycle will do the same all at once.
The Time Stamp Fix, from the Market works just fine

Does this fix work for when you have your phone off or in Airplane mode? I hate getting my text messages when I turn my phone back on are they are all timestamped to when I turned my phone back on not to when they were actually sent.

thank god i saw this, i have a vzw prl and my timestamp is always 4 hours in the future. works great.
Oddly my sms timestamp is fine on aosp roms, just on sense it is off...

Related

FIXED: SMS Timestamp Issue in HTC Sense Froyo

UPDATE: I've found a fix for this issue - AWESOME!
Just go to the Android Market and install the SMS Time Fix app by Matt Precious.
http://www.androlib.com/android.application.com-mattprecious-smsfix-pAFq.aspx
It works perfectly, and updates the time stamp on all messages to relfect PHONE time and not network time. HINT: Make sure the "Last Resort" option is checked in the settings and offset is set to zero. This little app now makes the Evo Messages app usable. Finally...
Hope this is helpful info
Does anyone know if this issue has been fixed in the HTC Sense Froyo Update?
Matt_TX said:
So, I've been reading and experiencing several issues with SMS timestamps on the Evo 4G.
It seems there are three distinct issues with SMS timestamps on the the Evo and I believe they all have the same root cause.
Issue 1: When roaming texts are received with the wrong time stamp, offset by several hours (typically 4 or 5 hours off). This causes them to not be threaded in the conversation correctly. Very annoying.
Issue 2: When receiving SMS messages on any network (Sprint or Roaming), the time stamp is off by an hour. The result is the same as Issue 1, but a less extreme example.
Issue 3: When texting back and forth in quick succession, SMS messages are not logged in the order in which they are received, and received text messages ALWAYS appear before sent text messages if they are sent during the same minute, regardless of which one was actually sent first. This is also very annoying.
I believe the root cause is that the native Sense UI messaging app is using the timestamp of the tower of each SMS rather than using the time stored on the phone. To prove this, if you use Handcent and set it to use "phone time" and ignore the tower time, it works perfectly. The thing is that I don't want to use Handcent and I want to use the native app. Is there a setting that can be tweaked to fix this? Has anyone talked to HTC or Sprint about the issue and is a fix in the works?
For such a major problem, I am surprised more people haven't come forward. It's a pretty significant bug...
Click to expand...
Click to collapse
Click to expand...
Click to collapse
no it has not, ive been having problems with this, ALOT.
Updated First Post...

FIXED: SMS Timestamp Issue in HTC Sense Froyo

UPDATE: I've found a fix for this issue - AWESOME!
Just go to the Android Market and install the SMS Time Fix app by Matt Precious.
http://www.androlib.com/android.application.com-mattprecious-smsfix-pAFq.aspx
It works perfectly, and updates the time stamp on all messages to relfect PHONE time and not network time. HINT: Make sure the "Last Resort" option is checked in the settings and offset is set to zero. This little app now makes the Evo Messages app usable. Finally...
Hope this is helpful info
Does anyone know if this has been fixed in any of the HTC Sense Froyo ROM's?
Matt_TX said:
So, I've been reading and experiencing several issues with SMS timestamps on the Evo 4G.
It seems there are three distinct issues with SMS timestamps on the the Evo and I believe they all have the same root cause.
Issue 1: When roaming texts are received with the wrong time stamp, offset by several hours (typically 4 or 5 hours off). This causes them to not be threaded in the conversation correctly. Very annoying.
Issue 2: When receiving SMS messages on any network (Sprint or Roaming), the time stamp is off by an hour. The result is the same as Issue 1, but a less extreme example.
Issue 3: When texting back and forth in quick succession, SMS messages are not logged in the order in which they are received, and received text messages ALWAYS appear before sent text messages if they are sent during the same minute, regardless of which one was actually sent first. This is also very annoying.
I believe the root cause is that the native Sense UI messaging app is using the timestamp of the tower of each SMS rather than using the time stored on the phone. To prove this, if you use Handcent and set it to use "phone time" and ignore the tower time, it works perfectly. The thing is that I don't want to use Handcent and I want to use the native app. Is there a setting that can be tweaked to fix this? Has anyone talked to HTC or Sprint about the issue and is a fix in the works?
For such a major problem, I am surprised more people haven't come forward. It's a pretty significant bug...
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Hello Matt_TX I would like to show you the Q&A section of the EVO forum
[email protected] said:
Hello Matt_TX I would like to show you the Q&A section of the EVO forum
Click to expand...
Click to collapse
I'm aware of the Q&A, but I was asking about all the Froyo ROM's, not just the stock one. I was wondering if anyone had created a custom ROM (using Sense and Froyo) to fix this issue? I figured that's a "development" related question. Of course, if the stock Froyo ROM fixes it, that's even better
I have problem number 3 nothing else and its annoying as hell.
And no its not fixed
Thanks!
Matt_TX said:
UPDATE: I've found a fix for this issue - AWESOME!
Just go to the Android Market and install the SMS Time Fix app by Matt Precious.
It works perfectly, and updates the time stamp on all messages to relfect PHONE time and not network time. HINT: Make sure the "Last Resort" option is checked in the settings and offset is set to zero. This little app now makes the Evo Messages app usable. Finally...
Hope this is helpful info
Click to expand...
Click to collapse
This solved the problem for me.
Interesting to see it's happening on other phones, including the Galaxy S2. I have an HTC Amaze 4G and it's done it on Sense 3.0 and Sense 3.6. I never had it happen on my Galaxy S2. hm.
I tried to thank the OP but did not see a Thanks button?
--
AR @}-,-`--

@tmomail.net Android Messages app help

I'm having a frustrating issue with the stock Android Messages app. My work sends notification texts via email, ie. from a gmail account to "mynumber"@tmomail.net.
The Android Messages app (stock android sms app), will not download these texts. I've been troubleshooting this all week and continue to come up empty, here is a breakdown of symptoms and what I have tried:
-My phone does notify me that a message is received, but requires me to tap to attempt to download the message, but the download always fails.
-Auto-download MMS is enabled, app is up to date
-third party apps WORK (kinda, see textra screenshot. message is delivered along with a weird code)
-if there is a subject in the email, the subject WILL display in the text, but not the body
-Safe Mode does not fix it
-phone is Pixel XL from Play store on T-Mobile
-issue happened on stock unrooted phone with all updates
-after exhausting all options I unlocked the bootloader, installed TWRP and Pure Nexus rom, issue did not go away
-have deleted and edited all APNs countless times changing damn near every option to no avail
-have tried on and off wi-fi, with and without wi-fi calling, no changes
-normal MMS works fine (picture texts, group texts)
-have tried same APNs and apps on two different devices on my plan (V20 and S6 edge), and this issue cannot be duplicated. tmomail messages works fine on those phones with the exact same settings as on my Pixel
That's basically it. Hopefully I'm missing something simple. Please help if you have any suggestions, I'm open to just about anything. I know the easy fix is to just use Textra or another third party app, but I really don't want to. Also I can't stand not knowing what the problem is!!! Thanks in advance!
What do your apn settings look like
Right now they are reset to default.
kyacrash said:
Right now they are reset to default.
Click to expand...
Click to collapse
Can you edit? Add MMS to apn type, reboot, make sure it sticks and try again
pcriz said:
Can you edit? Add MMS to apn type, reboot, make sure it sticks and try again
Click to expand...
Click to collapse
It stuck upon reboot, but no change. Tried it twice.
kyacrash said:
I'm having a frustrating issue with the stock Android Messages app. My work sends notification texts via email, ie. from a gmail account to "mynumber"@tmomail.net.
The Android Messages app (stock android sms app), will not download these texts. I've been troubleshooting this all week and continue to come up empty, here is a breakdown of symptoms and what I have tried:
-My phone does notify me that a message is received, but requires me to tap to attempt to download the message, but the download always fails.
-Auto-download MMS is enabled, app is up to date
-third party apps WORK (kinda, see textra screenshot. message is delivered along with a weird code)
-if there is a subject in the email, the subject WILL display in the text, but not the body
-Safe Mode does not fix it
-phone is Pixel XL from Play store on T-Mobile
-issue happened on stock unrooted phone with all updates
-after exhausting all options I unlocked the bootloader, installed TWRP and Pure Nexus rom, issue did not go away
-have deleted and edited all APNs countless times changing damn near every option to no avail
-have tried on and off wi-fi, with and without wi-fi calling, no changes
-normal MMS works fine (picture texts, group texts)
-have tried same APNs and apps on two different devices on my plan (V20 and S6 edge), and this issue cannot be duplicated. tmomail messages works fine on those phones with the exact same settings as on my Pixel
That's basically it. Hopefully I'm missing something simple. Please help if you have any suggestions, I'm open to just about anything. I know the easy fix is to just use Textra or another third party app, but I really don't want to. Also I can't stand not knowing what the problem is!!! Thanks in advance!
Click to expand...
Click to collapse
Hey so I know your post is literally years old but I had been going through the same problem for YEARS before someone at T-Mobile finally figured it out. I figured I would post this to give you a hand and maybe someone else with this problem.
After going back and forth with T-Mobile for, no joke, 2 years on this issue, the fix was finally discovered. It has to do with T-Mobile "Digits". It's a "free" "second line" which is really just an alternate phone number for you to give people on sites like CraigsList if you don't want people to know your real number. You can just use Google Voice for this. Anyway, call T-Mobile and tell them you don't want your Digits number linked to your cell number (at least not for texts) and it will fix the issue.
Drove me crazy for YEARS. Hope this helps you or anyone else out there!

Major SMS Issues - Advanced Messaging?

Hi I am hoping someone might have some ideas of how to address my problem.
I am on a stock S9 on AT&T. I have had it for about 9 months...but about a month ago I started having a very problematic issue where I occasionally just dont receive a text message from someone. Its not always from the same person, and its sometimes in group texts but sometimes not. Its sporadic but often enough that its very problematic because I sometimes miss important messages without realizing.
I have been using Textra. At first I thought perhaps the problem is with Textra. But I logged in to MyAT&T portal and you can see there a log of all texts you have sent and received - the missing texts are never even showing as having been sent to me from the user.
I havent had much success figuring out what the issue is although after researching, I have noticed that some people think the culprit may be AT&T's "Advanced Messaging" function and they advise disabling it.
So I am now doing that to see if it works. The problem there though is it can only be disabled from within the stock Samsung Messages app, which I dont want to use. And if I go into that app to disable, and then switch to another Messaging app after, then every time I reboot, Advanced Messaging is on again.
If anyone has further advice on 1) understanding what the issue may be and 2) how I can permanently disable Advanced Messaging - I am desperate to receive it! Thank you.
lirong said:
Hi I am hoping someone might have some ideas of how to address my problem.
I am on a stock S9 on AT&T. I have had it for about 9 months...but about a month ago I started having a very problematic issue where I occasionally just dont receive a text message from someone. Its not always from the same person, and its sometimes in group texts but sometimes not. Its sporadic but often enough that its very problematic because I sometimes miss important messages without realizing.
I have been using Textra. At first I thought perhaps the problem is with Textra. But I logged in to MyAT&T portal and you can see there a log of all texts you have sent and received - the missing texts are never even showing as having been sent to me from the user.
I havent had much success figuring out what the issue is although after researching, I have noticed that some people think the culprit may be AT&T's "Advanced Messaging" function and they advise disabling it.
So I am now doing that to see if it works. The problem there though is it can only be disabled from within the stock Samsung Messages app, which I dont want to use. And if I go into that app to disable, and then switch to another Messaging app after, then every time I reboot, Advanced Messaging is on again.
If anyone has further advice on 1) understanding what the issue may be and 2) how I can permanently disable Advanced Messaging - I am desperate to receive it! Thank you.
Click to expand...
Click to collapse
You might have to adb push and remove advanced messaging from your system partition
([emoji813]9/[emoji725]/9[emoji813])

Question Many SMS/MMS Texts Not Sending, Chat Texting Turning Off Often

I use the default Samsung text app because I want to use Chat texting (the only other option I know of is Google and it doesn't work with the Chat messages imported from my previous phone, so doesn't show them). I have had a large number of regular SMS/MMS texts to non-Chat people give me an error of not being able to be sent, usually a couple of minutes later with an error notification but occasionally with a pop-up immediately upon sending that says it will be sent when the service is available. I've also noticed lately that people's Chat texting dots turn off very often even if I'm sitting in the same place I saw them on shortly before, and most of the time flipping Airplane Mode on and off again fixes it (and I'll see a Google notification about backing up X number of contacts, with X being the number of dots that turned off [usually two since if the one I tapped on turned off, I'll check another to see if it is me or that person]).
Anyone else have this problem? I also have a problem, as I said in the reception thread, with the cell reception bars going from full to no service in a second, for a second or two, and go back to full bars. This is on T-mobile US. I feel like it worsened after the update a day or two ago, but I might be wrong about that. It is really ridiculous, though!
I'm Tmobile too. Same issues. It's definitely a tmobile issue.
Using Google Messages on T-Mobile and none of these issues.
my wife's zflip3 on at&t using google messages has been doing this the last few days.
when she got home from work this evening I checked and her rcs settings were stuck on 'connecting'. I did the airplane mode, clear carrier services data, messages data, and then turned off airplane mode. then went to messages and verified phone number in chat settings, and its been working since ( a few hours now). I will see how it goes when she goes to work again tomorrow. strange that it just happened out of the blue though. I think there was a carrier services update in the last day or two, so that may have caused it.
I'm in the UK and have been having issues with chat messages getting stuck on sending and not receiving, have also had issues with other notifications being very delayed not sure if Google play services update had caused it. It seems alright again at the moment
Similar issues with AT&T in the the US, they have issues with their RCS Profile. Unfortunately carriers are usually trash.
lscaggs said:
Similar issues with AT&T in the the US, they have issues with their RCS Profile. Unfortunately carriers are usually trash.
Click to expand...
Click to collapse
Did you use iPhone before you use fold 3? if so, I think you need to disable iMessage on iPhone first.
agetupside said:
Did you use iPhone before you use fold 3? if so, I think you need to disable iMessage on iPhone first.
Click to expand...
Click to collapse
Nope, unfortunately it is not that. There are common issues with RCS and AT&T
My speculation is that it is related to their 1.0 RCS Profile and their 5G coverage in the area, as it often confuses the antennas if there is 5G or not in the area
Now, I am using Android/Google Messages as it has a much better feature set than Samsung's default
lscaggs said:
Nope, unfortunately it is not that. There are common issues with RCS and AT&T
My speculation is that it is related to their 1.0 RCS Profile and their 5G coverage in the area, as it often confuses the antennas if there is 5G or not in the area
Now, I am using Android/Google Messages as it has a much better feature set than Samsung's default
Click to expand...
Click to collapse
Ok. hopefully, it will be fixed in the new firmware.
lscaggs said:
Nope, unfortunately it is not that. There are common issues with RCS and AT&T
My speculation is that it is related to their 1.0 RCS Profile and their 5G coverage in the area, as it often confuses the antennas if there is 5G or not in the area
Now, I am using Android/Google Messages as it has a much better feature set than Samsung's default
Click to expand...
Click to collapse
Unfortunately, Google Messages isn't an option for me because I need to be able to refer to old texts imported from my previous phone, and Google Messages isn't able to read (show) old RCS texts from Samsung (my previous phone was the S7 Edge).
I'm guessing the issue might improve if they fix the signal issue, which has also dropped a couple of calls.
ButterflyFlutterflyMyOhMy said:
Unfortunately, Google Messages isn't an option for me because I need to be able to refer to old texts imported from my previous phone, and Google Messages isn't able to read (show) old RCS texts from Samsung (my previous phone was the S7 Edge).
I'm guessing the issue might improve if they fix the signal issue, which has also dropped a couple of calls.
Click to expand...
Click to collapse
That is interesting, for me it was able to port other messages when I switched from previous devices (S21 plus, iPhone 11 Pro Max), it just has them as SMS rather than as chat.
lscaggs said:
That is interesting, for me it was able to port other messages when I switched from previous devices (S21 plus, iPhone 11 Pro Max), it just has them as SMS rather than as chat.
Click to expand...
Click to collapse
Lucky. At first I thought it had deleted some of my conversations, but then I saw them lower in the list because it thought their last texts were a lot earlier in time since it wasn't showing a lot of the texts. This included some important people to me, so I had to switch back to the Samsung text app, where thankfully they all appeared again.

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