I know I've asked an odd question only I sent my phone in to HTC for repair 2-3 weeks ago and I received an email this afternoon to say the phone will be delivered between 0900-1730 tomorrow, in the email the serial and IMEI numbers of the devices were stated but the odd thing is the serial number is the same but the IMEI is different from the phone I sent in for repair. So will I be receiving the same phone or is it a replacement? The S/N says same and IMEI says replacement. Maybe they changed the IMEI number?
The mainboard will have been replaced, which means new IMEI.
Same thing happened to me - what was worse was that mine was a SIM locked phone that i'd paid to have unlocked. When it came back, it was SIM locked again.
Regards,
Dave
Sent from my HTC Desire using XDA App
foxmeister said:
The mainboard will have been replaced, which means new IMEI.
Same thing happened to me - what was worse was that mine was a SIM locked phone that i'd paid to have unlocked. When it came back, it was SIM locked again.
Regards,
Dave
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I thought it might be that, but that being the case I'dve thought the S/N would be different too. So what does the S/N represent then, the housing and screen..or?
anyway lets hope mine isn't locked then, I bought it on o2 and it wasn't locked to begin with
My friend's xperia play got blak isted, is there any way to open it to any sim?
If you mean what I think you mean then the only way it to change the IMEI number on the phone... Which is extremely illegal.
Sent from my R800i using Tapatalk
If it's a UK handset it will only work abroad if blacklisted, never work again in the UK..
Sent from my R800i using XDA App
it's israel version (actually, same as uk version), so it'll work abroad?
any lead in a way to change IMEI?
Changing the IMEI is ILLEGAL I wouldn't go there if I were you. It's risky, near impossible on most devices anyway. So you're best off selling it for parts or something.
Out of curiosity, how do you get an XPlay blacklisted?
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Growling Clover said:
Out of curiosity, how do you get an XPlay blacklisted?
Click to expand...
Click to collapse
if it's declared lost or stolen to the network provider, they then bar and blacklist the sim and IMEI of the handset to prevent unauthorized use
Here in the U.S AT&T only blocks the sim, they don't bother doing anything to the imei
Sent from my R800a using XDA App
tgh0wnz said:
Here in the U.S AT&T only blocks the sim, they don't bother doing anything to the imei
Sent from my R800a using XDA App
Click to expand...
Click to collapse
Same here in Canada
Look up on google to change it, its illegal so just dont tell anyone. You will need another phone on your carrier, an old deactivated one will do. The there is a swap process, good luck
it's my friend's phone.
he lost it and after a month find it, he got back to give the xperia back and get refund, they refused.
there's a law here in israel - you can cancel any deal within 2 weeks.
they also told him to get it fix in a private store.
any way, he gave it to me, so i broke it apart and will sell it on ebay for parts only with banned IMEI.
no use for this phone.
they - refer to orange israel.
Hi,
I recently brought a One X while on holiday 2 months ago and It worked perfectly here in the UK although now it's saying no signal. I believe this to be an issue with the IMEI and I think the guy I got it was a bit dodgy. Are there any tools to change the IMEI as I've already rooted it and re romed it twice ( ARHD and CM10 Beta) I've also got clock work mod recovery installed. Are the any methods of changing the IMEI or jsut getting rid of the no signal error. I payed £450 and I would hate to see it go down the drain as this phone seems really good so if any of you can help I will be eternaly grateful.
Regards,
That is considered as an illegal act to change your device's IMEI number. I doubt you can find any information about that here in xda developers. Not in public at least.
Sent from my HTC One X using xda app-developers app
Try a factory reset.
Sent from my HTC One X using xda app-developers app
Changing IMEI in UK is illegal so there will be no help here about it.
To be honest phone was probably stolen, probably from UK so a decent thing to do would be to go to mobile operator, any operator or police and ask them to check it. If IMEI is reported stolen and phone was insured it is property of insurance company (they might sell it to you for good price or they might not), if it was stolen not insured last person is the owner and it is also possible they blocked wrong IMEI, happened to me 4y ago thx to o2.
Thread closed, the reason was explained above.
Ok, i've just got my HTC One X back from repair from HTC and kinda figured the SIM would be relocked. But there are some anomalys that are currently going on that i kinda need help figuring out. The first is that the IMEI from the phones info are, *#06#, and back ID Sticker is completely different from the box. My phone still has the small scuffs from when i sent it in so it cant be a new device. But the second and most important problem im having is the site ive always used to get my SIM Unlocks cant even find the IMEI Unlock code... any suggestions..?
MrKickstand said:
Ok, i've just got my HTC One X back from repair from HTC and kinda figured the SIM would be relocked. But there are some anomalys that are currently going on that i kinda need help figuring out. The first is that the IMEI from the phones info are, *#06#, and back ID Sticker is completely different from the box. My phone still has the small scuffs from when i sent it in so it cant be a new device. But the second and most important problem im having is the site ive always used to get my SIM Unlocks cant even find the IMEI Unlock code... any suggestions..?
Click to expand...
Click to collapse
They might have replaced the mainboard and given you a new imei, new imei's take a little longer for the unlock codes to become available.
nogotaclue said:
They might have replaced the mainboard and given you a new imei, new imei's take a little longer for the unlock codes to become available.
Click to expand...
Click to collapse
So it might take a week or two for my IMEI code to hit the system? The site I use has an option to go through the manufacture to get it but its about $15 more.
Sent from my HTC One using xda app-developers app
MrKickstand said:
So it might take a week or two for my IMEI code to hit the system? The site I use has an option to go through the manufacture to get it but its about $15 more.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I would save your money and wait a couple of weeks, they release them in batches once a month and it might not be available even from htc yet. the unlockers usually just keep checking until it's available.
nogotaclue said:
I would save your money and wait a couple of weeks, they release them in batches once a month and it might not be available even from htc yet. the unlockers usually just keep checking until it's available.
Click to expand...
Click to collapse
Thank you so much ^_^
Sent from my HTC One X using xda app-developers app
hi there, i have an sgh-m919 which is 4months old. it worked fine for the first 3 then one night without warning, the cell-signal indicator turned into a circle with a line through it, indicating no carrier.
did some looking, seems that the imei is now reading as unknown (i did not try to root or do anything to it for this to occur). this is not a stolen device and the people i bought it from can't help.
after perusing your excellent help/forums, i tried rooting, reflashing stock tmobile, triangle-away, u name it, same result- imei unknown, circle with line through it.
i am wondering if i have a hardware fault which is causing this because of the many things i have tried, none seem to change this one issue. Note that when i press the codes to go into service mode, the screen shows a blank service mode, as opposed to a menu which is what is supposed to be there. So i am really puzzled if this is a hardware fault which is disallowing the drivers or whatever to initialise?
my question is- is there some diagnostic i can run which will interrogate the hardware and report if there is a failure? i would like to keep the phone stock samsung tmobile as opposed to rooting etc.
any assistance would be appreciated
thanks
Greg
rookoorarr said:
hi there, i have an sgh-m919 which is 4months old. it worked fine for the first 3 then one night without warning, the cell-signal indicator turned into a circle with a line through it, indicating no carrier.
did some looking, seems that the imei is now reading as unknown (i did not try to root or do anything to it for this to occur). this is not a stolen device and the people i bought it from can't help.
after perusing your excellent help/forums, i tried rooting, reflashing stock tmobile, triangle-away, u name it, same result- imei unknown, circle with line through it.
i am wondering if i have a hardware fault which is causing this because of the many things i have tried, none seem to change this one issue. Note that when i press the codes to go into service mode, the screen shows a blank service mode, as opposed to a menu which is what is supposed to be there. So i am really puzzled if this is a hardware fault which is disallowing the drivers or whatever to initialise?
my question is- is there some diagnostic i can run which will interrogate the hardware and report if there is a failure? i would like to keep the phone stock samsung tmobile as opposed to rooting etc.
any assistance would be appreciated
thanks
Greg
Click to expand...
Click to collapse
Did you buy it from a store? If so take it back to the store and demand they give you a new one.
Did you buy it from a person selling it second hand? If so they screwed you over. They sold you the phone then reported it stolen later and got themselves a brand new on on a warrenty claim. As soon as they report their current one stolen T Mobile blacklists the IMEI. Call the cops on them. Call the warrenty company too any let them know that a fraudlent claim was filed.
Skipjacks said:
Did you buy it from a store? If so take it back to the store and demand they give you a new one.
Did you buy it from a person selling it second hand? If so they screwed you over. They sold you the phone then reported it stolen later and got themselves a brand new on on a warrenty claim. As soon as they report their current one stolen T Mobile blacklists the IMEI. Call the cops on them. Call the warrenty company too any let them know that a fraudlent claim was filed.
Click to expand...
Click to collapse
hi, thanks for your reply.
yes i bought it from a store and when i took it to them for service, it just sat there for 2 weeks before i pulled it back. they did not work on it and when i diagnosed the imei problem, they replied that this has never happened to them before so i doubt they are capable of repairing this anyway.
based on your suggestion that the imei is blacklisted- if this is true, how come the issue doesn't go away temporarily when i flash to oem without a sim installed? the phone does not go onto the network at all- it shows that circle upon boot. i am thinking that if the imei was indeed blocked, it would allow the phone to go online to the carrier and then report it as unknown.
the issue seems to be that either the nv has been corrupted (which i am guessing would be rewritten over with a fresh one when flashed) or there is some hardware fault (such as the cell radio) which is causing this.
the phone works great on wifi, all apps work fine, everything seems normal except for the cellular/mobile ability.
that's why i am asking if there is a hardware diagnostic i can run to verify or deny this is the problem.
thanks
Greg
rookoorarr said:
hi, thanks for your reply.
yes i bought it from a store and when i took it to them for service, it just sat there for 2 weeks before i pulled it back. they did not work on it and when i diagnosed the imei problem, they replied that this has never happened to them before so i doubt they are capable of repairing this anyway.
based on your suggestion that the imei is blacklisted- if this is true, how come the issue doesn't go away temporarily when i flash to oem without a sim installed? the phone does not go onto the network at all- it shows that circle upon boot. i am thinking that if the imei was indeed blocked, it would allow the phone to go online to the carrier and then report it as unknown.
the issue seems to be that either the nv has been corrupted (which i am guessing would be rewritten over with a fresh one when flashed) or there is some hardware fault (such as the cell radio) which is causing this.
the phone works great on wifi, all apps work fine, everything seems normal except for the cellular/mobile ability.
that's why i am asking if there is a hardware diagnostic i can run to verify or deny this is the problem.
thanks
Greg
Click to expand...
Click to collapse
If you bought it from a store brand new then the imei is not likely the issue. At least not because its been blacklisted.
Again though, you bought it from a store. Its 4 months old and it broke. Take it back and tell them to give you a new one. What country are you in? Some countries have much stronger consumer protection rules.
Sent from my GT-P5110 using Tapatalk
I'm in Trinidad, West Indies (the Caribbean)
I have contacted t-mobile who says they can't help because I'm not a t-mobile customer and the people I bought it from are useless when it comes to service. They gave only a 30 day warranty so it's out.
Last resort, have contacted samsung, awaiting reply
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
rookoorarr said:
I'm in Trinidad, West Indies (the Caribbean)
I have contacted t-mobile who says they can't help because I'm not a t-mobile customer and the people I bought it from are useless when it comes to service. They gave only a 30 day warranty so it's out.
Last resort, have contacted samsung, awaiting reply
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Have you pulled out the battery and looked on the back and checked the IMEI there to see if its blacklisted? If it isn't then you can push it back into the phone, I had the problem on my old s3 and I would think that the solution would be the same to fix it.
Sent from my GT-I9505G using XDA Premium 4 mobile app
I have the imei from the sticker under the battery but don't know the site to check for blacklisted imei's; guess I'll google it
I also don't know how to push it back onto the phone: all the free apps I tried don't work. The service menu is also blank.
Greg
Sent from my SGH-M919 using xda app-developers app
Yeah it sounds like something deleted out the information in the rom that holds that data.
I beleive in the etc folder.
I forget without looking.
There are many tools on the forum to backup IMEI data to prevent this from happening and restore it from backup if it does.
In this case, were presumably there is no backup, the phone will need to be serviced by samsung.
Agreed. Based on the number of ideas I tried from xda, the issue was never repaired so I hooe samsung can help
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
based on checks with several imei blacklist sites, it seems that my imei is blacklisted (wtf!)
i have emailed t-mobile to verify as well.
but here's a question- if my device got blacklisted on the night when the imei went null in the phone- was it deactivated by t-mobile (note, i am not a t-mobile customer, i am not in the USA) and if it was, how come flashing to samsung oem doesn't repair the issue?
i do not have a sim in the phone so it's not even going to try to connect to a carrier. i am confused if it could have been remotely disabled via t-mobile and how can i get this back up and running again?
Thanks
Greg
rookoorarr said:
based on checks with several imei blacklist sites, it seems that my imei is blacklisted (wtf!)
i have emailed t-mobile to verify as well.
but here's a question- if my device got blacklisted on the night when the imei went null in the phone- was it deactivated by t-mobile (note, i am not a t-mobile customer, i am not in the USA) and if it was, how come flashing to samsung oem doesn't repair the issue?
i do not have a sim in the phone so it's not even going to try to connect to a carrier. i am confused if it could have been remotely disabled via t-mobile and how can i get this back up and running again?
Thanks
Greg
Click to expand...
Click to collapse
The store you bought it from sounds shady if they won't honor the manufacturers warranty. They also seem to have sold you a stolen phone. Call the cops.
You will never get the phone unblacklisted.
Sent from my GT-P5110 using Tapatalk
Skipjacks said:
The store you bought it from sounds shady if they won't honor the manufacturers warranty. They also seem to have sold you a stolen phone. Call the cops.
You will never get the phone unblacklisted.
Sent from my GT-P5110 using Tapatalk
Click to expand...
Click to collapse
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
xdapowerapps said:
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I don't think you can. Once the imei is on that blacklist I think its there to stay.
Sent from my GT-P5110 using Tapatalk
xdapowerapps said:
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Once blacklisted it's a done deal. Even if you offer to pay any balance owed tmobile will say no.
Only recourse is try and get a refund from the store.
☞ Sent from here☜???
baseballfanz said:
Once blacklisted it's a done deal. Even if you offer to pay any balance owed tmobile will say no.
Only recourse is try and get a refund from the store.
☞ Sent from here☜???
Click to expand...
Click to collapse
Try bringing really big scary mean looking guys with you into the store. See if the manager is more understanding of your issue when you have 'friends' there.
Lol great answers thanks to all so far
I have reported the blacklist to the store, awaiting reply now
I also wrote samsung who has referred me to a local dealer but I am waiting to see what the store does first.
Can anyone say how t-mobile did this? I do not have a t-mobile sim, I was using the phone on wifi as normal when the imei went null
How did t-mobile find the device to null the imei (I am not in the usa) and what exactly was done? What files or database on my device was deleted/erased?
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
rookoorarr said:
Lol great answers thanks to all so far
I have reported the blacklist to the store, awaiting reply now
I also wrote samsung who has referred me to a local dealer but I am waiting to see what the store does first.
Can anyone say how t-mobile did this? I do not have a t-mobile sim, I was using the phone on wifi as normal when the imei went null
How did t-mobile find the device to null the imei (I am not in the usa) and what exactly was done? What files or database on my device was deleted/erased?
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Nothing was changed on your phone.
T Mobile blacklists the phone's serial number (IMEI) which is sent to the cell tower everytime the phone moves to a new tower or re-authenticates itself on a tower. If your IMEI is blacklisted then the network says it won't allow the device to authenticate.
Even though you don't use T Mobile you may still be using a T Mobile network. The 4 main US carriers sublet their networks to smaller carriers, and while I'm not super familiar with the cell carriers used in Trinnidad, I'd bet you anything that the US carriers opperate the networks there even if it's under different names or through subletting of the their networks.
There is also some ambiguity as to if cell phone carriers share those blacklists with each other. If they do, then getting blacklisted on one GSM network is the same as getting blacklisted on all GSM networks. I'm not sure if that's going on though.
Hmmmm then the issue I have is different. The device is showing a null imei so it never gets to register on the carrier
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rookoorarr said:
Hmmmm then the issue I have is different. The device is showing a null imei so it never gets to register on the carrier
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Then something else happened that damaged the IMEI on your device.
But you specifically said you checked your IMEI against the blacklist and said yours was blacklisted. All advice that was given to you after that was based on that information.
If the IMEI is damaged on your device, then you need to find help elsewhere. We do not discuss how to repair/restore/replace IMEI's on XDA unless you have a previous backup of the EFS partition made in recovery for YOUR device. If so, just restore that backup. If not, you cannot use XDA to find out how to fix a bad IMEI. There are too many ways that information is used for evil and theivery and XDA will not be a party to the discemination of that information.
Agreed, understood.
If you look at my original question, you will see where I was querying a null imei. And as the thread continued, someone suggested I check the imei blacklist. I thought that t-mobile had done something remotely to my device to disable it, that's how I got to this point. My original issue still remains-null imei.
I understand that changing imei is illegal so I have not requested that. I was enquiring what could have happened to my device, given that I did not root or tamper with it in any way to cause a null imei.
If it is that the efs or nv or whatever file on the device got corrupted, I can accept that. Odd thing is that if it's a protected system file then how could it become corrupted in the first place.
Nevertheless, I do not wish to be blacklisted here on xda so I am not asking for advice on how to change imei.
If I knew I needed to backup whatever files before, I would have. But this is not my first Android (I owned a nexus one since it came out and it still works to this day) and I never had this issue of corrupted files. Granted, it is an older version of android.
I appreciate all the advice given so far.
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app