well this is annoying...
I checked my APN settings:
Name: Orange Internet
APN: orangeinternetapndroid
MCC: 234
MNC: 33
APN Type: defaultapndroid
and apparently they wont connect any more, these are my stock settings, in the morning I was connecting via GPRS, 3G, 3G+
This afternoon, no luck.
Weirdly, having conducted a search of these forums if I ammend to:
Name: Orange Internet
APN: orangeinternet
MCC: 234
MNC: 33
APN Type: default
the 3G, 3G+ icon appears in my taskbar as if connected, but none of the sync's work, neither does the internet.
can anyone throw any light on this?
Edit:I've tried a clean boot with no APN type controls launched and still cant connect, so its not a sotware APN control playing up.
Try turning off 3G connectivity and connect on 2G. It's likely something wrong with your mast. Something similar happened to me about 2 months ago. I'm not working at the moment, otherwise I would've checked on our network status systems for you.
had something similar when accidentally put "enable always-on mobile..." in mobile network settings. couldn't get sync weather or internet access
switched this off and all came back
thanks for the posts, I checked the 'always on' setting definately off.
I cant seemt o find an option to switch to GPRS only, can you point me in the right direction?
Happened to me today too, just left it of for an hour or so and it worked again.
I've been having the same problems all day. After struggling to find a solution I've finally just managed to get my data connection back.
Try going to wireless and network setting => mobile networks => access point names, then go the your main setting, mine says orange internet. I entered a proxy setting of 192.168.71.35 and a port setting of 8080. Save that, press back 3 times, turn off mobile network then turn it back on and see if that helps!
It worked for me, although the connection doesn't seem as fast as before.
I would advise against changing any of the APN settings. You can change your phone to GSM-only through Settings > Wireless and Networks > Mobile Networks > Network Mode > GSM only.
Settings on phones don't change themselves on their own. So if it's a problem with your connectivity, it's probably a network issue or something else (maybe hardware) with the handset, although that's unlikely.
@danflan74, the proxy you've entered might not be for the GPRS version of Orange Internet. You might be routing yourself through the WAP bit, hence the slowness. I can't say for certain, but that's seems likely to me. If not, then an extra layer of routing isn't doing it any good, as the "standard" settings do not use a proxy.
Tbh guys, I think it's just orange being their usual ****ty selves.
Sideburnt said:
APN Type: defaultapndroid
Click to expand...
Click to collapse
This was the original cause of your problem. Obviously you'd installed APNdroid at some point.
Strictly speaking, you don't really need this on Sense ROMs as there is a widget and a "shutdown" menu item for switching off the mobile network.
Regards,
Dave
I had same problem today. Working now though. There was a message on orange customer services about problems with gprs and that they are working g to fix it.
Just wish I called them before I did factory reset.
Sent from my HTC Desire using XDA App
Also had this problem today frustrating, all fine now
Looks like a load of people had this if Twitter is to be believed. My 3G wouldn't connect at all at one point.
I phoned orange earlier as i had no connectivity.
They have had network problems today. All fine now, For me anyway.
I've had all sorts of problems with orange the last few days. No incoming or outgoing calls or txts. Seems to be sorted today though.
mercianary said:
I had same problem today. Working now though. There was a message on orange customer services about problems with gprs and that they are working g to fix it.
Just wish I called them before I did factory reset.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I've been having the same issues all day, thought it might have been a network issue in Edinburgh City centre, but had decided it was [another] hardware fault in my Desire (it's been replaced once already).
Also very glad I waited before doing anything drastic!
I had the same problem on saturday. No signal for hours. Orange explained there was going to be some network issues due too the merging of tmobile & orange networks.
Sent from my HTC Desire using XDA App
Orange had a large outage today for all apn's, it's nothing to do with your phone.
Sent from my HTC Desire using XDA App
foxmeister said:
This was the original cause of your problem. Obviously you'd installed APNdroid at some point.
Strictly speaking, you don't really need this on Sense ROMs as there is a widget and a "shutdown" menu item for switching off the mobile network.
Regards,
Dave
Click to expand...
Click to collapse
Juicedefender got me to install this'un so that I could switch the APN connection off 0:00 to 07:00.
on the upside to all of this, it was Orange being a pair of hairy testies. I got home having reverted my settings to stock and the 3g connection was working.
I can confirm I've had 3g/HDSPU dead connection problems all day from late morning, I'm on t-mobile UK with a non rooted Desire, and tried switching flight mode on and off, Enable always-on mobile- off. Ive heard T-mobile and Orange were merging early July. I hope the teething problems explains it or im in trouble.
I read on other forums it could be the software version. But i'm sensing the general consensus here is the service provider?
Related
Hi all,
I have a Touch Pro 2 on T-Mobile in the UK.
After receiving I'd quickly gone through and set up all email accounts and was happily receiving and sending etc.
However one day it dawned on me, the emails would only receive if I was connected via wifi, if i was just using 3G it would say "error synchronising".
I checked the settings 100 times and couldn't work out the the issue, even T-Mobile themselves couldn't help.
Then one day I found what I'd gotten wrong:
Go to Emails
Accounts
highlight account - Menu Softkey
Click Account in list
Edit Account Setup
Next until you get to the E-Mail setup screen with "advanced server settings" as a link at the footer.
Click "Advanced Server Settings"
Change Network Connection from "Internet" to "T-Mobile Internet"
This may be the issue with other networks as well so if you experience the same issue take a look and make sure there's no "orange Internet" etc.
Hey presto your emails will now download via all internet means as well as Wi-Fi.
Who knows why for T-Mobile Internet is actually only wi-fi and not "the other" internet on our devices.
Hope that helps anyone else in the same situation as I was.
I have the same problem but then with my provider Hi.
After a hard reset the settings aren't loaded correctly. I've also been on the phone with the helpdesk, technical helpdesk and a lot of people who really didn't understand a whole lot about phones and they all couldn't figure it out. Touch Pro 2 settings weren't available yet.
Finally I just looked up the settings from the Touch Pro and entered those manually. This worked just fine.
But, if you set the connection to "T-Mobile Internet" instead of "The Internet", it will never use WiFi for that account.
I have a TP2 on T-Mobile and my e-mail accounts are configure to use "The Internet" and it works fine.
Even with Wi-Fi off?
Is your a branded t-mobile handset in the UK?
Hi LocoNinja
I'd be very interested to now how you've got your e-mail able to use either WiFi or the phone's GPRS/3G/HSDPA connection...
Since upgrading to WinMo6.5 (official HTC update) I've noticed that I can only connect to e-mail via WiFi if I use 'The Internet' as the connection, and only connect via GPRS/3G/HSDPA if I use 'T-Mobile Internet' as the connection...
It's bugging the h*ll out of me!
Cheers in advance
possibly a t-mobile issue, as with my vodafone branded tp2 it works fine.
For example: If wi fi is enabled, it uses that. If wi fi is disabled, it just opens a hsdpa / 3g connection and uses that.
Did the same thing on the original VF 6.1 rom and with the newer VF 6.5 rom. Also works perfectly on the custom rom i am using.
Hi dazkeirle, that's what mine used to do on WinMo 6.1... I wonder if something else I've installed has b*ggered it up
Will have a tinker and let you all know if I find anything...
**Sorted it - It was WMWiFiRouter that had messed the connection up - removed, settings changed in e-mail to 'The Internet' and everything's working fine now
Pesky WMWiFiRouter V1.50 - it messes up your display time-out time too
Hi guys, after installing the latest radio on my Hero I get the feeling that my mobile internet connection (both HSDPA, 3G and 2G) seem to be dropping more often than before. I haven't monitored this prior to upgrades so I can't say for sure. But is anybody having the same experience?
Also is it possible to downgrade the radio? Do you just reinstall the old radio?
Thanks.
yes i have the same issue. my mobile internet and also the gps stops to work after a while of not using the phone. i have to restart the phone to get gps back to work.
mobile internet can also be reactivated by activating and deactivating the "only 2g networks" option.
this failure sucks because i just recognize that the mobile internet is down because i didn't get push mails for a while.
I have noticed that as well
Yep me too. I can be browsing (web, market, or rss) for a while, then lose connection for a bit, then it will suddenly work again.
Can we reflash the old radio?
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
I have the same problem.
I have installed the new Hero ROM two weeks ago, one week ago mobile internet disappeared from my phone. Before this it was very good.
I can't find the good solution for this issue. Please help.
Same radio ROM. But there were internet for a week with this ROM.
I don't understand.
(I have tried to reflash the ROM, but not solved.)
Same problem here.
Mobile network has been unstable since I bought it.
When I turn it off for a while and turn it on again, I can't see the icon on the top bar. What I have to do is going to Settings - Wireless controls - Mobile network settings - Network operators - Select automatically.
Sometimes the connection is lost while using. I have to do the same thing like above to make it work again.
I also contacted HTC's customer service, but I haven't got any response.
Too bad!
I find if I leave it then it comes back. Every so often it goes...then the firmware eventually notices and it reconnects. Annoying. Hopefully this will be fixed when T-Mobile release thier version of the ROM update later this week.
I have the same issue, but it seems like it only happens when I leave a wirelss-zone (and not every time I do that either).
When I leave home, it will maybe 1 of 3 times not connect to 3G before I manually connect again (Settings - Wireless controls - Mobile network settings - Network operators - Select automatically)
I've just used AnyCut to create a shortcut to this menu-option so it is less annoying, but a more permanent and official fix would be great.
same thing in my one thats why i hate htc from now one loots of bugs in hero headphones led net go back to htc hd how you can release phone if is not done properly
TheBrit said:
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
Click to expand...
Click to collapse
TheBrit's settings appear to have resolved the issue. have been logged into instant messenger for more than an hour without the connection dropping off give it a go guys.
wow, how much better is that
Guys, if u have the dropping connection concern, as I did, please follow tmobile link in previous posts or a one for your mobile provide apn settings, I've just done it and have had no dropped connections for ages
i was also having the same issue but since installing the modoco 2.6 enhanced rom with the radio ending in 07.08 all has been good.
dropping connection
Hi,
I have a g2 Touch from T-Mobile germany.
It runs Runs modaco 2.6 with the newest Radio. Dont know the number it ends on 0708.
I have the prob with dopping connections. But i cant download the settings from tmo germany, because there are no settings to download. Can anyone help me? Or Can i flash the old Radio back? And where can i get it for tmo germany?
Volker
I changed the apn settings on my desire and now I am having problem connecting to the internet using either 3G or hSPDA. before changing the settings I was able to connect to the internet using 3G but now when I have try to go online and the 3G icon is displayed the phone does not do anything and if it will evetually connect to the internet it will only do via the H (HSPDA)... I have reset the apn to default and its all the same, no improvement, I have input the mms settings again with no effect.... no its getting on my nerves now... am thinking of reseting the phone back to factory settings.....
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
jah said:
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Click to expand...
Click to collapse
thanks for that
tried it but they only had hd2 and touch 2 listed for phones under android...
So far i believed that hd2 and touch 2 phones are wm not android :? ??? strange...
are there any options for different android phones? hero, magic, etc... as they should work with desire
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Now this is interesting ...
After I read your reply below, I think that issue is NOT only in the UK.
Because I use T-Mobile NL and I got exactly the same problem!!!
I am still using my HTC Kaiser though and I was (still) confused why I "suddenly" could not connect to the internet
I use Opera Mini, at first it was connected fine, browsed several websites and then suddenly dead on ... cannot connect.
Restart Opera Mini, same issue ... the connection still there.
Restart the data connection ... there you go, I was able to browse again.
Damn! I did not know that this is T-Mob issue I tried to clean my WM device, reinstall Opera and whatnot ....
Oh yeah, this issue just happened recently ... like a month or two months.
Before that, I have no problem like this.
rhedgehog said:
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Click to expand...
Click to collapse
I don't know what happen to my desire, the mobile internet just did not work!
Wifi is still functioning.
But when I clicked the mobile internet check box, it keeped showing turning on, but could not link to the 3g network.
Could anyone give me any suggestion? Thx!
I assume you're on Orange UK??
They got problems
I use Vodafone NL.
Actually the 3G worked pretty good until today. So I assume this might be some hardware problem. Can anyone help me or I need to bring it back to HTC?
you can try resetting the apn settings
settings -> wireless and networks ->mobile networks -> apn
click menu and select to reset it
if that doesnt work open up the phone dialer
enter *#*#4636#*#*
turn the radio off
wait 20 seconds
turn the radio on again
post back
jamesnl said:
I use Vodafone NL.
Click to expand...
Click to collapse
Oops, apologies.
"He assumes too much!" (or something )
yep im orange too and mobile internet has be totaly pants
The problem is solved when I reset the APN setting!
Thanks a lot!
Apologizing for my "assuming!.
When this happens to me I find going to flight mode then back usually fixes it. Sometimes have to reset the phone though.
-------------------------------------
Sent from my HTC Desire
Hi Bilbo Fraggins - I'm on Orange UK and I've noticed the response and service on my Desire has slowed down over the last week or so. It was perfect up to then for the first month. I'm also having issues with mail synchronisation through Exchange Active Sync but thats another topic.
Whats the problem with Orange? IS it a temproary thing? I was thinkingof calling them but thought it was probably just my device. Cheers.
I've had no mobile data at all since Wednesday night.
My last call to them was yesterday and they said their GPRS network was down or something but should be back within a couple of days.....
Having said that ....
I just reset my apn as above and I'm back in business
Thanks for the tip, seems it wasn't Orange, despite them saying it was ....
I've had my Desire for nearly a month now and the internet has been consistently inconsistent the entire time.
I'm on Orange UK... is it likely to be my network or my device? I can usually depend on GPRS but 3G/HSDPA are flaky at best with the standard rom and no changes to stock settings even though I'm in central Manchester.
I had a similar experience and I am also on Orange UK. My connection kept dropping and I even had problems getting a normal phone signal. I ended up hard resetting my phone and its working great again. No problems all day. It was easy to do too. I think it must've been a program I installed.
-------------------------------------
Sent via the XDA Tapatalk App
I'm running my Captivate glide on Orange network (device is unlocked).
I rooted it following all the steps shown in http://forum.xda-developers.com/showthread.php?t=1378082 (BTW, works great thanks).
I kept AT&T rom, but issue happens also with Rogers rom.
This happens only on 3G/3G+ connections.
WiFi works great.
The issue looks quite simple: data connection drops (very) often.
No more email push notifications, ...
Have to go to Settings > Network > Airplane mode : switch it on and then witch it off to get data connection back.
It is not an operator issue. My other phone(s) are using the same and data connection works.
Is this a radio rom issue ? Is there a fix ? (didn't find a thing related to that issue).
Anyone having this issue ?
Depends on how strong your network is, I have experienced this a few times.
I keep getting this now that I have had more experience with it, anyone else experiencing random sharp drops in data speed/connection?
vil33 said:
Depends on how strong your network is, I have experienced this a few times.
Click to expand...
Click to collapse
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
frav said:
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
Click to expand...
Click to collapse
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
vil33 said:
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
Click to expand...
Click to collapse
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
frav said:
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
Click to expand...
Click to collapse
Maybe try flashing the Rogers kernel and ROM since that's what I have?
vil33 said:
Maybe try flashing the Rogers kernel and ROM since that's what I have?
Click to expand...
Click to collapse
Already did that, but that was a few days ago when looking for the WiFi tethering feature ...
I'll flash it back to Rogers kernel & ROM and test.
Update: Flashed Rogers rom.
Good news is I now have the Network settings back. (AT&T rom is not the right one, for sure !)
Data connection last longer. But the issue is still here.
Still investigating...
Anyone else having this issue ?
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
gabby131 said:
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
Click to expand...
Click to collapse
I checked, looks like it is not linked to a specific location. I've been travelling and issue kept occuring.
Once data connection is ok, it usually stays up for 2 to 5 minutes, then drops.
"4G" symbol is still displayed - but no more data connection. Web pages not available in browser, no email sync, no more IM, ...
While data connection is down, Cellphone still works, WiFi as well.
It may be linked to an APN issue ... Or definitely a Radio ROM issue.
I'm running Baseband I927RUXKJ5.
Anyone else having this issue ?
When I got the phone the AT&T rep told me there was a known issue with the phone dropping down to lower data speed. He told me if I experienced it to get a new SIM card. Doesn't sound exactly the same but maybe try that?