Desire + Orange? - Desire Q&A, Help & Troubleshooting

Hi, im currently up for renewal on my vodafone contract, but with them not being able to offer a decent tarrif or give me an actual date for when they think they will be getting stock (been told approx 2weeks but nothing confirmed) ive been forced to shop around, ive been offered 500mins 3000texts and internet (500mb, is that enough for the desire?) and a free phone tomorrow so to speak from orange. I know from past experience with orange that back in the day they would fill there phones of junk, i was wondering if the Desire was full of the old orange stuff? or is it unbranded so to speak?
Cheers, Joe
Oh, i can however get a nexus one with vodafone on a contract that i could live with, is it worth jsut going for a nexus over the desire? is there any major differences between the two other than the sense ui? which is the main reason i prefer the desire over the nexus tbh.

I think it all depends where you get the phone from. Orange, Phones4U and most Orange stockists will sell you their crapware filled, branded, crippled Desire that really is an awful experience in comparison to stock Desire. Thankfully this branding is pretty easily removed.
The Carphone Warehouse will sell you an unlocked, branding free Desire on contract from Orange etc. and they may give you quite a good deal.
As for the Nexus, it has pros and cons. It has Froyo, gets updates seemingly quicker than other Android phones, and has a uni-body design (honestly, it's not that much different). The Desire IMHO is better due to HTC Sense, more RAM and physical buttons which are more responsive than the touch buttons on the Nexus One.
It's your choice but I'd go with the Desire -- preferably NOT on Orange (they even give you a measly 500mb data plan [I've had the phone three months and gone over twice due to Spotify and podcast streaming] unless you pay another tenner and their customer service sucks) or via The Carphone Warehouse. Look around for the best deals

Cheap Desire offer!
Ive just bought one via mobiles.co.uk, it comes from them and it is a stock desire rather than an orange.
They have an offer on half price line rental for 12 months on one of them cash back thingys. Only had the phone a couple of days but pretty happy with it!!

The Orange phone is filled with rubbish you can't rid of.
I've just unbranded mine.
As above. Mobiles.co.uk i found were offering the best deals.
The Orange Network i've found to be very good, and the customer service again has been excellent
I came from O2 with an iffy data network and rubbish customer service

Rickalicious said:
The Orange phone is filled with rubbish you can't rid of.
I've just unbranded mine.
As above. Mobiles.co.uk i found were offering the best deals.
The Orange Network i've found to be very good, and the customer service again has been excellent
I came from O2 with an iffy data network and rubbish customer service
Click to expand...
Click to collapse
Orange have been terrible to me. They even got my name wrong on a bloody direct debit when my name is on the account!

steve228uk said:
Orange have been terrible to me. They even got my name wrong on a bloody direct debit when my name is on the account!
Click to expand...
Click to collapse
I guess they can't get it right all of the time, I can testify to that on O2's behalf, they were crap for me.

Yea whatever you do dont go on 02, had a 30 day rolling contract with them.. took me 3months to get that canceled.
Im on orange now 500mb of internet is fine for me, i just do general internet browsing facebook etc. Ive worked out 500mb will get you 16mb a day. Mines from phones4u had no problem with them, just make sure you cancel all the insurance addons they give you (unless you want them)
Cheers

Sorry to sound like I'm fighting the tide but I've always found O2 to be decent, both for customer service and network. I've always managed to negotiate a deal with retentions that is comparable to the best competitor tariff. I'm kind of limited because O2 are the only network that get a signal inside my house. Voda, Orange and T-Mob are all low signal but that's because I'm in a semi-rural location.
In fact my local mast must have been upgraded recently because I started getting a strong H signal inside the house a few days ago when I ALWAYS had plain G before.
As for data plans, ALL the main networks in the UK are going to tiered data plans. There's no such thing as unlimited data any more, it's 500MB for starters and then increasing cost for more MBs (750,1000 etc).

I spoke to O2 about the data and they told me it was only going tiered on the iPhone. I didn't think it was true but it was kinda interesting to hear.
Sent from my HTC Desire using XDA App

If that's true then fair enough, but it would be sensible to keep an eye open in case O2 do change the data plans across the board. I took out a new contract on 22-June with "unlimited data". My understanding is that O2 are looking to review "unlimited" sometime in October. It doesn't afect me as such anyway because I tend to run at 200-300MB per month.

Im on the same tariff and I got the phone from carphone warehouse for 2 reasons, Orange weren't selling it at the time, and it was unbranded.
The tarrif works fine for me (Managed to go over the 3000 texts , I know not to do to much with the phone on 3G, So it only gets used for emails using the net and stuff, I don't watch videos on it or stream or anything for to keep myself covered
Install at 3G Usage monitor for good measure

I am on the same tariff too. Mine is locked and a pain, just wondering whether to root it or not. Is it actually worth it? I am only wanting to do it because I want to change how many apps boot up to save battery life since all the apps take up 60%+ of battery power?
Anyway, 500mb is fine for internet usage, so far. I have 3g.Watchdog app so it tells me when I go over 75% and warns me when I get close to my quota. Just don't stream and use it for MSN and browsing when your out. When I am in I use the WiFi

I'm on a similar tariff, only with 300 minutes but with a free phone at £25/mth on an 18-month contract I'm not complaining
I just use the 'Your Orange' app from the market to keep track of it all. Seems to work a treat.

steve228uk said:
I'm on a similar tariff, only with 300 minutes but with a free phone at £25/mth on an 18-month contract I'm not complaining
I just use the 'Your Orange' app from the market to keep track of it all. Seems to work a treat.
Click to expand...
Click to collapse
It does, but it doesn't give you a up-to date usage all the time, Im sure it states in the app minutes and data may be up-to 48 hours old

well due to the first few posts i decided to go against orange, just got off the phone from vodafone they hae stock but im on the end of the waiting list though it wont be soon before the phone is in the post, got the phone for free on £35 a month over 18months with 600mins unlimited texts + unlimited internet cant really complain!

i'm on orange and upgraded through them. i got
1100 mins
unlimited landline
unlimited internet
600 texts
£25 a month for 18 Months

I got my desire on orange, i have debranded mine & got it unlocked.
orange have been good to me never had any probs with customer service.

By the sounds of it some of you still run the stock Orange app, any chance someone could back the stock Rom up an send me a copy, would be mucho appreciated.
Sent from my HTC Desire using XDA App

Related

HTC TP2: Can anyone answer my MPD - Vodafone & T-Mobile contracts question

I wanted to ask MPD about two different contracts I am interested in below as I really would like to order a Touch Pro 2 today, but they never answer the phone!:
T-Mobile
700
Minutes
per month Unlimited
Text
+
Unlimited mobile web
per month £34.26
Line rental
per month
was £35.00 3 months
Free insurance
+
2.5% VAT Off
Line Rental
Looks good until you look at the info, maximum browsing cost per day £1!!!!
Vodafone:
300
Minutes
per month Unlimited
Text
+
Unlimited mobile web
per month £34.26
Line rental
per month
was £35.00 3 months
Free insurance
+
2.5% VAT Off
Line Rental
Now this deal looks good too but says nothing about daily browsing costs, nor does it on the Vodafone website.
Can anyone confirm that both above deals incurr EXTRA browsing/email/surfing costs?
I want to buy my HTC TP2 today but there is no point getting it and having to incurr large daily charges for a device that really is going to primarily be connected to the net daily.
Cheers
Both deals have inclusive internet so there will be no additional charge.
The T-Mobile £1 charge only applies if you don't have an add on Web n'Walk package, which the contract you quoted does have.
I think the W&W deal has a fair use policy of 1gb. I have had W&W for a few years now and despite tethering to my laptop and using data on my WM devices heavily I have never had a letter from T-Mobile asking me to reduce my use.
However I am concerned about the difficulty in contacting MPD. My TP2 is misbehaving. Not sure yet if it is a hardware fault but lack of communications with MPD worries me. Guess I will have to contact HTC but I want the option of a replacement handset rather than a repair.
Thank you for you're reply aerotec.
Well to be honest I have contacted them by email (wednesday) with no reply and called them around 10 times since then with no reply including leaving voice mail this morning - this is very worrying and a major issue if anything goes wrong with the phone, it has totally put me off.
I'm considering Expansys now as they have returned all my emails quickly, I didnt even have to call.
I hope yours gets sorted mate.
if you go directly to voda mate, on their bussiness page, you can get a free HTC TP2, 900 mins, unlimited texts, unlimited internet for £34.03 + vat... hold in, i'll link it.
HERE IT IS
18 month contract... are the ones you list 18mnth ?
It looks alot better to go directly to voda or am i missing something ?
EDIT : To get the plan i was on about, hit the 18 month click box and click 'view all plans'
The MPD deal is still pretty good. I took the 12 month deal as it worked out about the same as buying it unconnected.
I just hope I can sort out the handset problem though it has worked ok today.
I drove 5hrs yesterday and the TP2 kept giving me connection errors and Tomtom kept hanging on me. Why can't my gadgets just WORK!
drawflex said:
if you go directly to voda mate, on their bussiness page, you can get a free HTC TP2, 900 mins, unlimited texts, unlimited internet for £34.03 + vat... hold in, i'll link it.
HERE IT IS
18 month contract... are the ones you list 18mnth ?
It looks alot better to go directly to voda or am i missing something ?
EDIT : To get the plan i was on about, hit the 18 month click box and click 'view all plans'
Click to expand...
Click to collapse
Thats the exact deal I got, although they don't have any more stock till monday apparently, but there was one available in my local store so she reserved it for me, and i picked it up same day.
MPD supply a non-brandaed, stock HTC TP2, where is vodafones is branded is the only real difference.
Thats a damn good deal, beats T-Mobile hands down.
I wish I could get one from my local store, but none have any.
I would prefer non-branded, but I'll definately take a look at that!
Thanks!
EDIT: Pretty sure -T-Mobile give you 1GB fair usage policy whereas Voda is 500MB?
I've just signed up for that deal aswell, and yeah, no stock till monday, I went to my local store and they'd just sold the only one they had... so i gotta wait
Apparently coz it's a bussiness phone local stores hold hardly any stock anyways..
More time to dowload goodies and fill up the 8GB card i just bought for it
EDIT : Also my local store didn't want to honour this deal as they said ' it's a bussiness only deal, were not a bussiness shop' so i'd recommend calling the number on the voda site, they were pleasant enough to deal with.
Don't go with T-Mobile, they're worse than useless.
In this thread, issues I've had with them:
http://forum.xda-developers.com/showthread.php?t=529984
SuperAdvan said:
EDIT: Pretty sure -T-Mobile give you 1GB fair usage policy whereas Voda is 500MB?
Click to expand...
Click to collapse
yeah, thats right... I can live with that though... i doubt i'll download anywhere near 500MB in a month over the air... but horses for courses.
You guys are a great help thanks.
Ok I phoned Vodafone, they are currently stocking them in:
Middlesborough (18!!)
Guildford
Thats about it according to the really helpful lady that I spoke to.
I wont be using T-Mobile then based on your issues mate, cheers.
By the way, how bad is the branding? is it possible to get rid of it using another ROM yet?
SuperAdvan said:
By the way, how bad is the branding? is it possible to get rid of it using another ROM yet?
Click to expand...
Click to collapse
I quite like it (not sure how many share my opinion here though).
Was getting bored of the black HTC theme on my other HTC phones (TyTN II/Touch HD).
To change the ROM you'd just need to install a new bootloader to unlock it and then install whatever ROM. I think the stock ROMs are available on the wiki, bear in mind it invalidates your warranty though. I've not done it myself since having the original TyTN handset and loading a custom ROM but it's fairly simple, a mate of mine did his TP1 the other day when he was round my place, didn't really pay much attention but it was basically the same process.
Ok sounds easy enough, thanks.
So would this also enable me to download the official HTC ROMs and the WM 6.5? or do you need to have an unbranded HTC phone for this?
Sorry if this is a stupid question.
MPD got back to me finally so all good.
So my choice is now unbranded (at extra cost £89 with a slightly inferiour voda contract) or branded (free with a better contract) - hmmm!
from how i see it... i might be wrong (i'm still wet behind the ears) you cant flash any rom to any TP2 yet untill someone comes up with a hardSPL for it (dunno about un-branded though) someone please confirm ?
From what i've read in the rom devolopment section they're working on it.
Once that's done.. you'll be able to whack any ROM on it and get rid of any branding.
Till then you gotta live with the branding i think.
Thanks - all my questions answered, much appreciated all.
The branding is AWFUL! pink white grey and black
But it is very easy to undo without flashing. There is a thread in the themes section, install one file and its gone
got mine from MPD and yeah they were a pain to get thru too via phone sometimes and email! i am very persistent so kept ringing till i got an answer sometimes 5 times back to back but i get thru. emails were answered quite quickly and i even had my contracts emailed to me for signing so i could get phone next day.............impressive! i did however speak to another gentleman who had no clue what i was on about when i enquired bout the postage of my phone. i got the t-mobile combi 30 deal where you got 700 mins plus unlimited texts w/out w&w as i already have a t-mobile line fully loaded on flext 35. it cost me £29.15 monthly and i paid £45 for phone!
that deal for £34.25 is quite good and phone is free. you get an unbranded and unlocked handset which is the biggest plus. getting the phone from voda direct means that it will come with their version of the stock rom which is not very good at all! keep ringing till MPD answers as they do eventually..............you need to get phone unbranded to truly experience the beauty of the phone. that IMO beats the lack of contact from MPD. when you do get thru you will get sorted. i think it gets rather busy in there and it is only a small shop with limited number of staff. it is also a walk in shop not online based like others. if they are busy dealing with walk in customers they won't answer phone!
stunno said:
The branding is AWFUL! pink white grey and black
But it is very easy to undo without flashing. There is a thread in the themes section, install one file and its gone
Click to expand...
Click to collapse
that doesn't get rid of the overal performance as base rom will still be voda branded and doesn't work well at all
SuperAdvan said:
By the way, how bad is the branding? is it possible to get rid of it using another ROM yet?
Click to expand...
Click to collapse
pretty bad from what i have been told! you can't flash custom roms at present till hard spl is released. this will also have a security unlock that will enable you to flash custom roms. ETA is not known but it is work in progress. in branded state you will only be able to flash voda updates. HTC rom or future htc updates you will not be able to use till hrad spl is available. even if you remove the look of the phone the base rom will still be voda and that is the issue. the unbranded handset with stock rom works far better than voda branded one! IMO the choice is clear!

When are Orange UK going to get this bloody phone?

Orange mad a big song and dance about being the first UK carrier to announce that they will be getting the HTC Desire. However, since them T-Mobile have beaten them to the release and now it looks like Vodafone will be next to get the handset out, judging by official release dates. (Before anyone mentions it I am well aware that it is available on Orange through Carphone Whorehouse and other online retailers. It's just that I want to know when Orange themselves are getting it).
I've heard rumours that Orange may be going for a 2nd April release, but nothing definite.
Does anyone know a definite date when Orange UK is going to get the handset? When I call them I am still getting operatives who don't even know that the thing exists, and others are still referring to it as the HTC Bravo! When I do get through to someone who knows about the Desire they just say "It wil appear on the website when we get it".
And you can bet that when it does appear on their website it already be out of stock.
Impatient? Me?!? Never!
I don't know an official date but just to let you know T-Mobile had a deal with HTC to get the phone out first.
They probably tried for an exclusivity deal (like with the G1, hero) but got rejected and got an (albeit quite short) timed exclusive deal.
Which is the reason why officially t-mobile themselves are stocking it before anyone else (I am aware you can get an unlocked handset with the contract ontop from places like mobiles.co.uk, carphonewarehouse).
It must have been a pretty late change of name.
My T-mobile supplied phone says HTC Bravo on the box!
scotch whisky said:
It must have been a pretty late change of name.
My T-mobile supplied phone says HTC Bravo on the box!
Click to expand...
Click to collapse
They say HTC Desire on the box (where it matters).
The HTC Bravo sticker on the back is something which HTC has slapped on, internally they must be still calling it by it's codename.
It's been the HTC Desire for months.
Teppic24 said:
Orange mad a big song and dance about being the first UK carrier to announce that they will be getting the HTC Desire. However, since them T-Mobile have beaten them to the release and now it looks like Vodafone will be next to get the handset out, judging by official release dates. (Before anyone mentions it I am well aware that it is available on Orange through Carphone Whorehouse and other online retailers. It's just that I want to know when Orange themselves are getting it).
I've heard rumours that Orange may be going for a 2nd April release, but nothing definite.
Does anyone know a definite date when Orange UK is going to get the handset? When I call them I am still getting operatives who don't even know that the thing exists, and others are still referring to it as the HTC Bravo! When I do get through to someone who knows about the Desire they just say "It wil appear on the website when we get it".
And you can bet that when it does appear on their website it already be out of stock.
Impatient? Me?!? Never!
Click to expand...
Click to collapse
I'm in the same boat - be interested to see what they offer you on upgrade. Phoned today and they said it should be out soon, but then said it's not available to upgrade customers until a few weeks later
They are so full of *beep* it's unreal. I think I might actually get my PAC code and go with Vodafone. If you see the other thread that I created T-Mob customers have had some cracking upgrade deals. Whereas Orange are still contemplating charging me for the phone. So in short the wait may not be for much longer, but it may not be worth it to stay with Orange...
If it is a Pay As You Go option you are looking for, some Carphone Warehouses still have stock (unlocked but with an Orange SIM).
As I mentioned in another thread, this is how I got my hands on one and I'm on an O2 contract.
fuzzmo said:
I'm in the same boat - be interested to see what they offer you on upgrade. Phoned today and they said it should be out soon, but then said it's not available to upgrade customers until a few weeks later
They are so full of *beep* it's unreal. I think I might actually get my PAC code and go with Vodafone. If you see the other thread that I created T-Mob customers have had some cracking upgrade deals. Whereas Orange are still contemplating charging me for the phone. So in short the wait may not be for much longer, but it may not be worth it to stay with Orange...
Click to expand...
Click to collapse
Their operatives really haven't got a clue what's going on. When I spoke to them a couple of days ago I was told it would be available to upgrade customers at the same time as new customers! I had this exact same issue when I upgraded to the Diamond - it really depends who you speak to. Sometimes you'll get someone who's really clued up and will fall over themselves to help you, othertimes you get put through to someone who would appear to be the most unhelpful person on the planet.
The more I think about it, the more I'm tempted to jump to T-Mobile. I can get exactly the same deal that I am currently on with Orange (600mins, unlimited texts, "unlimited" mobile internet) for £30 per month, with the handset costing £60, directly from the T-Mobile website. So (and this is addressed to fuzzmo) if Orange say that they want £100 for the handset, tell them to go forth and multiply!
The other benefit of switching to T-Mobile is their rather tasty 3Gb "fair use" policy (compared to Oranges paltry 500Mb) for mobile internet on Android phones.
Oh, I'm going to have so much fun with Orange once they get the phone!
I've ordered my upgrade from buymobilephones yesterday. Switched from Racoon 30 to Racoon 25 and added 500mb of internet for £5. Phone cost me 69.99 which is a bit of a rip off now I think back but I suppose its not a huge deal.
Did say they had no idea when they'd actually have it in stock though. "Could be next week, could me in a months time"
Teppic24 said:
The more I think about it, the more I'm tempted to jump to T-Mobile. I can get exactly the same deal that I am currently on with Orange (600mins, unlimited texts, "unlimited" mobile internet) for £30 per month, with the handset costing £60, directly from the T-Mobile website. So (and this is addressed to fuzzmo) if Orange say that they want £100 for the handset, tell them to go forth and multiply!
The other benefit of switching to T-Mobile is their rather tasty 3Gb "fair use" policy (compared to Oranges paltry 500Mb) for mobile internet on Android phones.
Oh, I'm going to have so much fun with Orange once they get the phone!
Click to expand...
Click to collapse
Just to let you know, if you like Orange (their coverage, orange Wednesdays etc) it's an excellent time to now go for T-Mobile. On T-Mobile you can get some excellent deals with a barrowful of minutes and texts AND a 3GB internet FUP policy. In around 2 months time they'll be merging with orange and while your plan will stay the same you'll be able to enjoy benefits like <insert whatever the new network's name is here> Wednesdays and the combined strength of Orange & T-Mobiles network coverage
Probably around the same time as O2
Teppic24 said:
The more I think about it, the more I'm tempted to jump to T-Mobile. I can get exactly the same deal that I am currently on with Orange (600mins, unlimited texts, "unlimited" mobile internet) for £30 per month, with the handset costing £60, directly from the T-Mobile website. So (and this is addressed to fuzzmo) if Orange say that they want £100 for the handset, tell them to go forth and multiply!
The other benefit of switching to T-Mobile is their rather tasty 3Gb "fair use" policy (compared to Oranges paltry 500Mb) for mobile internet on Android phones.
Oh, I'm going to have so much fun with Orange once they get the phone!
Click to expand...
Click to collapse
Yup I am really thinking about it as they appear to treat their upgrade customers with much more respect and they certainly do give you a great Internet bundle. I am gonna tell them to go forth and multiply as they are just like Nationwides adverts - 'New Customers only'. Why they don't give a *beep* about their current high spending customers lord only knows....
My only concern with T-Mobile is their network coverage which leads me to....
brummiesteven said:
Just to let you know, if you like Orange (their coverage, orange Wednesdays etc) it's an excellent time to now go for T-Mobile. On T-Mobile you can get some excellent deals with a barrowful of minutes and texts AND a 3GB internet FUP policy. In around 2 months time they'll be merging with orange and while your plan will stay the same you'll be able to enjoy benefits like <insert whatever the new network's name is here> Wednesdays and the combined strength of Orange & T-Mobiles network coverage
Click to expand...
Click to collapse
Is this confirmed? Is it true that they will be using Orange masts etc. and also bringing in 'Orange' Wednesdays?.... If so (although the latter isn't important - coverage is) then that is a deal clincher for me...
fuzzmo said:
Is this confirmed? Is it true that they will be using Orange masts etc. and also bringing in 'Orange' Wednesdays?.... If so (although the latter isn't important - coverage is) then that is a deal clincher for me...
Click to expand...
Click to collapse
Orange wednesdays isn't confirmed but they will be 1 network after the merger, not 2 and it;s been given the goahead by the EU and will be done in the next few months so it stands to reason they will use each other's current masts and have better coverage.
brummiesteven said:
Orange wednesdays isn't confirmed but they will be 1 network after the merger, not 2 and it;s been given the goahead by the EU and will be done in the next few months so it stands to reason they will use each other's current masts and have better coverage.
Click to expand...
Click to collapse
[topic=off]I wonder what they'll call the combined network? T'orange? A good northern name. [/topic]
The deal is confirmed
http://www.cellular-news.com/story/...miX+(cellular-news)&utm_content=Google+Reader
As for the name I thought Tangerine using the T-Mobile font in White on an orange background thus combining both.

mobilephonesdirect - tmbobile data usage ???

Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
can anyone advise (please) ?
I dunno the answer but how much are the charging for the phone?
If you go direct through T-Mobile you get 3 gig of data but through other sites its only 1 gig.
the phone is free, £3.99 delivery.
Try phoning T-Mobile up, go for the 18 month £25 plan, 600 mins, 500 texts, 3gb internet, flexible booster (unlim texts or something else) and tell them that the same deal is online with a free phone.
If it doesn't work hang up and try again. Eventually it either will work or you'll be able to get a reduction in the handset price.
I got mine on launch day with T-Mobile 300 mins/texts 3 gig data usage and unlimited landlines, got them to wave the cost of the phone so got it free on £25 a month for 24 months.
simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
Click to expand...
Click to collapse
Hi, What I would do is get the £15 a month , 300 mins, unlimited texts and internet. It will cost £130 for the phone - totaling £490.
Then you get £40 cashback - which is therefore the same cost as your phone. And for 6 extra months so if you wanted to change it after £18 months it would still be the same cost
And no you are not being over cautious
Just to clarify this for people:
I've been trying to figure out why my HSDPA data speed was so slow (looked like throttled to ~350kbps d/l speed).
It appears that buying via MPD and T-Mobile with "unlimited" data (at least on the £25/month tariff I chose) you are only put on the standard 1Gb FUP data plan. This also has speed restrictions (which I read about elsewhere - and is definitely true since I've experienced it first-hand).
I was under no impression from MPD that I was getting only 1Gb, and it was never mentioned anywhere - all the literature on the web re: Android phones and T-Mobile UK imply we all should be on the 3Gb - which also included no speed throttle.
I just called T-Mobile and made the case - they first tried to get me to pay an extra £5 a month to be put onto the 3Gb, but I persisted mentioning that ANY Android phone bought now with a T-Mobile contract should be on the 3Gb FUP product.
After a bit of to-ing and fro-ing they agreed and changed me over instantly. I also got to choose a free booster since the 3Gb one is included in the plan...
Stick to your guns and you should get a result - don't let them try to make you pay for it - it's MPD's fault for not making it clear, and I argued that since my contract is with T-Mob and not them I should be on the same product as anyone who bought with T-Mobile direct...
simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
Click to expand...
Click to collapse
get the one from mobilephonesdirect its unlocked and u will get updates first
and
T-mobile cant do anything since its advertised as ultd so have fun remember its fair usage they cant chage u anything extra if u go over
I also purchased via MPD.
At the time of ordering, I tried to get an answer from MPD on what TMobile FUP I would get, they assured me that I'd get 3gnarled, although I was not convinced.
When connected, I checked with TMobile and confirmed that I had my flexible booster setup to use the unlimited internet with 1gb FUP.
Didn't really think much of it until today.
Just spoken to the Loyalty Team and argued my case. They have now upgraded me to use the 3gb FUP and allowed me to use my flexible booster for something else.
Also, speedtest app is now returning an average download speed of 1900 kbps rather than 350 kbps.
Very happy !!!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Excellent! Mine jumped (in a poor signal area - only 1-2 bars) from 350kbps to @1.5Mbps which is pretty good. Will check when I'm in London at work tomorrow - I reckon it should be even higher.
MPD have been a bit shoddy up until now what with the stock problems and non-registration of SIMs (I had to register mine myself since I'd been waiting a number of days for MPD to do anything about it).
Has anyone had anything in writing from MPD saying that they would definitely be on the 3Gb FUP? I can't find any mention of it on their site...(actually, I can't find anything about *any* FUP on T-Mobile plans).
Since it's not mentioned by MPD that the "unlimited mobile internet" is an add-on, I think it's perfectly safe to assume it's "included" with the plan which in T-Mobile's language means that it's 3Gb straight away for Android devices.
I can't see how T-Mobile can argue any other way when anyone buying direct gets the 3Gb without even asking for it...the contracts are almost (and in some cases) exactly the same amount...
Does it matter?
I got one from MPD yesterday, read this message and called TMobile who say
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
b) no throttling is applied, any issues experienced are with the quality of the connection
Are both these points correct?
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
Beware MPD
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
al89nut said:
Does it matter?
Click to expand...
Click to collapse
Depends on if you plan on using your phone for what it's intended, and wish to get nearer to the cell connectivity speeds it's capable of supporting...I wouldn't want to be stuck with an expensive piece of hardware and only being able to use a fraction of its capacity in terms of download speeds...going from ~350kbps to only 1.5Mbps is a more than four-fold increase...
al89nut said:
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
Click to expand...
Click to collapse
This is likely the case - 1Gb is a fair bit, but it's not impossible to go over it if you're using the phone intensively without a WiFi connection (things like downloading multiple podcasts with Google Listen - lots of Maps, e-mail and YouTube usage etc.)
al89nut said:
b) no throttling is applied, any issues experienced are with the quality of the connection
Click to expand...
Click to collapse
This is a fallacy. T-Mobile will tell you there is no speed restriction each time you speak to them, and say the connections are contended (which *is* true) but there clearly is massive throttling for regular Web 'n Walk (1Gb) users - look at this thread for more evidence from others outside this forum.
As others have attested, as soon as they apply the Web 'n Walk Plus (3Gb) and remove the "unlimited internet flexible booster" which is what MPD customers seem to have all received, if you are already in an HSDPA area after a phone reboot your speed WILL increase immediately. There are no coincidences here!
al89nut said:
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
Click to expand...
Click to collapse
I certainly did, and would urge others to - I might have to do it again soon since my wife may order a Desire on the same deal...I prefer to have an unlocked unbranded handset, going through T-Mobile direct (despite the fact you'd have to haggle to get the same deal as on MPD) doesn't guarantee an unlocked/unbranded phone.
claptnei said:
The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Click to expand...
Click to collapse
I was also told that my "new" SIM bundled with the MPD order had been previously registered to another user...the connections team sorted it in a flash, however...
claptnei said:
Argued to case that I should have the speed but the would not budge.
Click to expand...
Click to collapse
That doesn't sound correct. I would have pushed further - they are wrong, not you. Argue that it had been incorrectly provisioned when the connection was set up, and as per the standard T-Mobile FUP (quote it from the website to them), users starting new contracts with new Android devices at the same time are obliged to be on the 3Gb Web 'n Walk Plus bundle...
claptnei said:
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
Click to expand...
Click to collapse
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
edit: i would as its 7 working days.
TH1882FC said:
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
Click to expand...
Click to collapse
your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
blackfox888 said:
your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
Click to expand...
Click to collapse
cheers, i know MPD say you have 14 days but thats with everything in its original packaging etc so want to make sure they dont try and wriggle out using that as an excuse.
Phoned TMobile again.
Phone was registered as a Nokia
They say the price plan is between me and MPD aka Go Away
They say that 3gb and 1gb amounts to no practical difference
They say that a 1gb d/l limit has no throttling back compared to 3gb
(is the throttling just on H?)
So, do I try to take the phone back to MPD and pay the extra £45? What's their return policy and do I have to factory set the phone to erase data, etc?
What would Old Hands here do?
I bought a desire through MPD and my bill says I have an "Internet Booster (FB)" package applied (for free).
Before I call up T-Mobile can someone just confirm to me that...
1) This is incorrect
2) What I should have is 'web&walk plus'
3) 'web&walk plus' is the only way to get HSPDA connectivity?
Have many people been successful in getting their account corrected? Or am I fighting a losing battle before I start!?

T-Mobile free internet booster

Dear all,
Here's a little tip: Recently I purchased my HTC Desire, like many of you did, through T-Mobile utilising their 300 texts and 300 minutes with free internet 'booster' tarrif, however this morning my first bill arrived so I promptly registered on their site and checked my tarrif.
Delving through T-Mobile's 'booster' options I found this small print:
Internet for 'always-on' phones (Android™ and Windows® Mobile). If your phone needs an 'always-on' internet connection, internet will be included in your price plan, so you can choose a different Flexible Booster. This will be highlighted on the phone overview page.
I've phoned T-Mobile who told me on their records I had a Nokia N600 (which I don't) and now that they've set me up correctly with an HTC Desire I can indeed use my booster for something else (as internet is included as default). So now I'm getting unlimited texts and internet for £25pcm. Nice.
Surely you should've been told in the T-Mobile Store and it does say on the store, still it is an awesome deal and has essentially sold it for me
No, I bought it from Mobilephonesdirect. 18 month deal for less than T-Mobile would offer a 24 month deal to me for.
Oh, i didnt realise you could change it if you bought from 3rd party, will be getting that changed then!
Yeah, you can change the flexible booster once a month i think.
however, by the sounds of it, it's MPD's fault for not telling you about the features of your contract properly.....
when you order from the t-mobile website, it tells you you get internet included and one more free booster to choose from.
So does that mean that you can order a phone on a third parties contract that isn't stated as unlimited internet, such as the £20 unlimited text on MPD and still get unlimited data as it's an android phone?
this has just made my day think I will give them a call later see what the deal is cheers for the info
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Hi guys any more news regarding this? I've held out on a purchase from MPD thus far, but if this is true I will hold out no longer
If you're going onto t-mobile, then buy direct.
that way you definitely get the both. MPD may not put you on the right contract.
And besides, T-mobile are doing better deals direct i believe...
They did do better deals until they upped their prices! I might just wait and see if they drop them back down when they get a proper amount of stock..
didn't realise they had....thinking about it though, they did the exact same thing last august when i got the hero, and a couple of years ago when i got the Athena...

[Q] For those who bought an HTC One X through Orange - a few questions!

Hey guys, I'm looking this week to get my HTC One X through Orange. They were out of stock before the weekend and due to the bank holiday, they haven't been able to tell me when they will be back in stock - so here's hoping!
Anyways, just a few questions to those that already have your One Xs!
1. The 'best' price plan I've been offered through Orange loyalty (and this is after threatening to leave for O2) was £27.10 a month for 300 minutes, unlimited sms texts, 750MB data on an 18 month contract + £149.99 for the handset. Strangely the same figures were being quoted for the 24 month contract - I'm sure this is a glitch and will probably be rectified. I don't mind taking the 24 month contract if I get more bang for my buck.
2. Is the handset available in white on Orange?
3. Does the device come loaded with Orange branded bloatware? Every bloody phone I've had from Orange comes with the stuff and as such, I've never stuck with the stock ROM.
I'd appreciate any advice you guys could give me! I'm excited to get my hands on one of these - I've read nothing but positive reviews!
Although i'm not directly with Orange I am going to reply anyway :s
I ended up taking a contract through Phones4u on the Orange network.
I got 600 mins, 3000 texts and 1GB internet plus 2 swappables (none of which work at the moment unless you want a stupid tarot reading, non compatibility with ICS I am told)
This was at £36 per month.
However I also got £116 cashback and a free HD Media Link worth £79.99.
Working that on a 24 month contract works out at £27.83 per month. SO I think your deal above isn't too bad. Have you pushed them again to improve, state a Phones4u or CPW "quote" and see if Orange have any more movement. Usually the first or second offer doesn't = their best offer. I always start my conversation with can I have my PAC code as I have found a better deal.
Good luck
I'm on Orange with 2 swappables through dialaphone. I chose Sky sports (which doesn't use an app) and Deezer (like spotify, does use an app). Both of which work fine on my one x, quite impressed with Deezer
im with orange chose skysports an deezer does phones4u still do free media links?
Mod or Die
jaspabt said:
Although i'm not directly with Orange I am going to reply anyway :s
I ended up taking a contract through Phones4u on the Orange network.
I got 600 mins, 3000 texts and 1GB internet plus 2 swappables (none of which work at the moment unless you want a stupid tarot reading, non compatibility with ICS I am told)
This was at £36 per month.
However I also got £116 cashback and a free HD Media Link worth £79.99.
Working that on a 24 month contract works out at £27.83 per month. SO I think your deal above isn't too bad. Have you pushed them again to improve, state a Phones4u or CPW "quote" and see if Orange have any more movement. Usually the first or second offer doesn't = their best offer. I always start my conversation with can I have my PAC code as I have found a better deal.
Good luck
Click to expand...
Click to collapse
That sounds like a really good deal! There was no mention of the HTC Media link from Orange... Perhaps I should get down my local Phones4U! Or was that an online deal? I only have a couple months left on my contract and through the sale of my current phone (still worth about £120) I could pay off the remaining costs
Sent from my Transformer TF101 using XDA Premium HD app
media link was a pre order deal
Sent from my HTC One X using XDA
Was a preorder through phones4u, played them off a bit with T-mobile to get the extra cash off.
Sorry for thread hijacking......
How you guys got the apps working then. Whenever I access the swappable page it only gives me the fat guys tarot rubbish as an option :S
jaspabt said:
Was a preorder through phones4u, played them off a bit with T-mobile to get the extra cash off.
Sorry for thread hijacking......
How you guys got the apps working then. Whenever I access the swappable page it only gives me the fat guys tarot rubbish as an option :S
Click to expand...
Click to collapse
Hi,
Just follow the guide on this link, mobilereviewsite dot co dot uk/how-to-get-orange-swapables-like-sky-sports-on-galaxy-nexus/
It worked perfectly for me.
Why Orange when you can have Three? Anyway...
Best deal: Carphone warehouse - Free HTC One X - 100 minutes, 5000 texts, Unlimited internet, £30 a month
.
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