[GMail] Mail taking forever to arrive... - EVO 4G Q&A, Help & Troubleshooting

When I get mail its taking long periods of time (2 + hours) before the phone syncs and alerts me. Should this not be instant? If I perform a manual sync mail always comes in at that point.
Im using the built in gmail app (not mail). Background data, and Auto sync are checked. Sync Calendar/contacts/Gmail are checked. Gmail account does have IMAP and POP enabled, I had no issue with instant email sync with the PRE.
Is there a setting im missing? I really need email to be more instant than hours.

There are several of us that are having this problem today...If your phone just started doing this today it's likely that this is a problem with a gmail server somewhere.

Mine's been working fine lately. Is your Gmail set to sync as mail arrives, or is it timed?

zhensley said:
There are several of us that are having this problem today...If your phone just started doing this today it's likely that this is a problem with a gmail server somewhere.
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This has been an issue since I got the device, mail delivery has always been very delayed.
superlinkx said:
Mine's been working fine lately. Is your Gmail set to sync as mail arrives, or is it timed?
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Maybe I'm slow but where is this setting?

Related

How to disable google push mail

Hi Guys
Have some question
In order to use the market i had to define google email account.
I don't want to work in the push mode with the google email, so i disabled the google sync through "Accounts & sync", but i want to receive google emails every 4 hours.
So i defined the google email account under Mail and defined to receive email every 4 hours.
Problem:
The problem is that because the Google sync is disabled i can not get the google emails every 4 hours.
Question:
Is there any solutions to disable the push google mode and work with 4 hours
email check.
Thanks for the assistance.
alegator23 said:
Hi Guys
Have some question
In order to use the market i had to define google email account.
I don't want to work in the push mode with the google email, so i disabled the google sync through "Accounts & sync", but i want to receive google emails every 4 hours.
So i defined the google email account under Mail and defined to receive email every 4 hours.
Problem:
The problem is that because the Google sync is disabled i can not get the google emails every 4 hours.
Question:
Is there any solutions to disable the push google mode and work with 4 hours
email check.
Thanks for the assistance.
Click to expand...
Click to collapse
Not too sure, but I would think receiving email every 4 hours would still require it to be running in push mode? Which would explain why you need sync to be turned on.
Not 100% sure, and would be interested to hear other opinions or solutions to your problem.
In addition i put attention on additional issue,
When my Google sync is ON i receiving emails in push mode to the gmail application , and the strange issue that these emails are not updated on the "MAIL" screen (where i configured the gmail account).
Hope the issue is clear ....
have you defined the gmail app in the mail app as POP, IMAP or Exchange?
DOn;t use POP.
But the sync in Gmail and the mail app should not be related to each other whatsoever. Mine works fine when i set it up to IMAP.
of course, make sure you have always on mobile turned on and have the internet enabled, otherwise all should be gravy....
alegator23 said:
In addition i put attention on additional issue,
When my Google sync is ON i receiving emails in push mode to the gmail application , and the strange issue that these emails are not updated on the "MAIL" screen (where i configured the gmail account).
Hope the issue is clear ....
Click to expand...
Click to collapse
I actually get notifications of emails much faster in the Gmail app than I do in the default Mail app. Gmail would instantaneously notify me of any new mail as soon as one is sent. For the default Mail app, it takes at least 5-10 mins before it does that.
I'm not sure if it's because for the default Mail app, the shortest interval you can select for receiving data is 5mins, but for the Gmail app, it's either turned on or off, which might make it instantaneous.
rhedgehog said:
have you defined the gmail app in the mail app as POP, IMAP or Exchange?
DOn;t use POP.
But the sync in Gmail and the mail app should not be related to each other whatsoever. Mine works fine when i set it up to IMAP.
of course, make sure you have always on mobile turned on and have the internet enabled, otherwise all should be gravy....
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Of course the mobile connection is turned ON. (common )
The gmail accoun in the mail app is configured as IMAP.
Any other suggestions are welcome.
Thanks
midamsax said:
I actually get notifications of emails much faster in the Gmail app than I do in the default Mail app. Gmail would instantaneously notify me of any new mail as soon as one is sent. For the default Mail app, it takes at least 5-10 mins before it does that.
I'm not sure if it's because for the default Mail app, the shortest interval you can select for receiving data is 5mins, but for the Gmail app, it's either turned on or off, which might make it instantaneous.
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This is the issue that i don't want to use the push ( which is the fastest way to receive email), i just want simple gmail configuration which will connect to the mail server every 4 hours and download the messages.
BTW the push requires much battery use (not sure).
alegator23 said:
This is the issue that i don't want to use the push ( which is the fastest way to receive email), i just want simple gmail configuration which will connect to the mail server every 4 hours and download the messages.
BTW the push requires much battery use (not sure).
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Click to collapse
I think for the Gmail app, it has to be push. Is there any reason you wouldn't want to use the default Mail app, sync to your gmail account, and set the retrieve interval to be 4 hours? That would solve your issue, would it?
Did the same. Just create an Exchange Acc - Sync every X mins/hours (or Push if you want to).
Eggcake said:
Did the same. Just create an Exchange Acc - Sync every X mins/hours (or Push if you want to).
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Pardon my ignorance, but how do you create an exchange account for google?
Eggcake said:
Did the same. Just create an Exchange Acc - Sync every X mins/hours (or Push if you want to).
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Pardon my ignorance, but how do you create an exchange account for google?
*Update*
I found some good instructions here:
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138740
It's for the iphone but applies to android as well
alegator23 said:
BTW the push requires much battery use (not sure).
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Click to collapse
I dont think this is true, due to push email, makes the server from google to basically push email, if there is no email, it doesnt use internet every 4 hours to connect to google server to look for new mail therefore saves battery, while downloading 1 by 1 when they come is equivalent to getting a lot of email at once, for example 1 email every hour = 4 email at once every 4 hours.
patasenko said:
I dont think this is true, due to push email, makes the server from google to basically push email, if there is no email, it doesnt use internet every 4 hours to connect to google server to look for new mail therefore saves battery, while downloading 1 by 1 when they come is equivalent to getting a lot of email at once, for example 1 email every hour = 4 email at once every 4 hours.
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I am not sure it's correct if you gets everyhour 1 email and you need to download it every hour, then i think it's better to connect once and download all the emails (once in 4 hours). But it's not important, i just want to be able to configure the mobile phone according to mine requirements.
Thanks for the respond.
The main reason to disable the push mail, is to disable the night emails.
Is there any possibility to disable the push during the night.
Thanks

gmail syncing

Something I noticed...I set my gmail to sync hourly but it does not do that at all. Both my hotmail accounts will sync hourly but whenever I go to my gmail app, the longest time before another sync was like 22 mins. I emailed myself something through gmail once and although my sync settings were still set at hourly, I got the email 10 minutes later. Idk what's going on with that. I just now put it on manually because I'm pretty sure its turning on my 3G more times than it should.
ms79723 said:
...whenever I go to my gmail app
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gmail app?
Anyhow, I have my gmail sync every 15min and think it's pretty accurate...
I actually have several gmail accounts and they sync at various times with my main personal account syncing every 15min... And it all seems fine...
argentocruz said:
gmail app?
Anyhow, I have my gmail sync every 15min and think it's pretty accurate...
I actually have several gmail accounts and they sync at various times with my main personal account syncing every 15min... And it all seems fine...
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He probably means the Gmail email app you get once you configure a Gmail account on your WP7.
slightly different problem with gmail sync
Hey everybody,
I'm wondering if anybody else is having the same problem as me at the moment ?
I've had the phone a few months now. I experienced a few issues with Hotmail and returned to using Gmail. It used to sync and push emails flawlessly, however it seems to have stopped working which is driving me mad.
When I wake up, i'm used to seeing new messages waiting for me (mainly XDA forum news). However, the push functionality has stopped working. I open my inbox, and see a message indicating email is up to date. However, no new messages are displayed. When pushing the sync button, the inbox is synced and the new messages are displayed, despite the settings set for "as items arrive". Highly annoying and not very productive to have to check for messages manually.
I played around with the settings trying various options, I even deleted the account and started over again (which was a pain re linking contacts etc, all to no avail.
Can anybody help me to restore my push email please ? I'm getting really cheesed off now.
Thanks
Garrickus.
Could it be possible that your phone had synced with G-mail 50 minutes before you sent yourself an email, and then you received it 10 minutes later, after the scheduled hour?
BUMP
go to email account settings and check if it is showing any errors. happened to me once. I re-entered my username passoword and the error went away. Perhaps this is due to Google getting very picky these days as many gmail accounts are getting hacked.
Why not just leave it in 'push' mode? Unless you have a lot of emails every hour, push email uses less data than polling. Gmail's exchange activesync isn't exactly rock solid. Back in WM 6.xx days, I have to reset my account every few weeks.

Gmail app delay receiving mail

Am I the only one who's disenchanted with the Gmail app on Android? I was hoping it would be better with my Nexus, but nothing has changed.
It doesn't seem like true push. If I set Gmail up as an exchange account in the mail app, it receives my e-mail and notifies me within seconds of sending a test message. The Gmail app randomly notifies me within about 15 minutes or so. Call me anal, but I like to receive my e-mail as soon as possible (sometimes it's important) and I don't see why there's a delay on the official Gmail app.
I know this has been an ongoing issue for some time with Android and my co-worker claims that he's perfectly happy just using the Gmail app, but my experience is that the Email client receives e-mail faster and that's important to me.
I've been using the gmail app for a while on 4 different devices (N1,G2,Sensation,GNex), and I've never noticed more than a couple second lag receiving emails. I have noticed something since 4.0.4 or possibly the latest gmail update. When I mark an email as read on my computer, the notification no longer clears itself on my phone. I have to manually clear it.
It can be strange, and in some cases frustrating. More often than not, my emails come really quick (as they should). There has been a few occurances where an email was delayed by several hours.
And it does seem as though the mail app works better than the gmail app for push email.
Edit: I only use the gmail app, but have used the mail app in the past.
Never had more than a 30 second delay personally.
See, my co-worker swears he doesn't notice a delay either, but I have tested it over and over. When I have notifications on for both the default e-mail client and Gmail, I will get a notification immediately from the e-mail client and nothing from Gmail. More troubling, when I open Gmail, the e-mail is not there yet. It's like it's on periodic check, instead of push.
Currently, I have notifications turned off for the Gmail app and use it to sync everything, then have Gmail set up as an exchange account and only have it pulling in e-mail (no contacts or calendar). It still seems a tad redundant, but its' the only way to ensure that I get my e-mail reliably.
I've not noticed any delay with using the app.
Sent from my Galaxy Nexus using XDA
No delays here either. I relay email from POP3 accounts to Gmail for the push functionality and it works flawlessly.
All good here too. Matches my desktop Gmail timing. Btw I love the Gmail app its the best damn email experience I've ever seen on a phone, I use it constantly.
I can't be the only one having this issue. Is it possible that no one here knows any different simply because they haven't tried it as an exchange account through the regular e-mail app? Again, I have had this issue on pretty much every Android phone I have owned. And I can duplicate it any time.
Would anyone care to add Gmail as an Exchange account through the e-mail app and then send themselves a test message? Let me know if you get it in both apps around the same time. In my case, it shows up instantly in the e-mail app and won't show up for several minutes in the Gmail app unless I push the sync button manually.
i've noticed delays too. really frustrating because i have no idea what can be done about it...
bengrulz said:
i've noticed delays too. really frustrating because i have no idea what can be done about it...
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Nothing that I know of, because it only seems to affect a small percentage of users. I can find a few posts on the internet with other users complaining about the same issue, but most people who reply say they have no problem (just like this post). It makes me wonder if I created a completely new Gmail account and tied it to my phone, if I'd get e-mail instantly on that account.
Unfortunately, that's not an option. I've had this address for years.
How long is your delay, less than a minute? I send myself a test email from my corp work email and it comes thru in less than a minute.
RogerPodacter said:
How long is your delay, less than a minute? I send myself a test email from my corp work email and it comes thru in less than a minute.
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The delay varies. Sometimes it's instant, other times it's anywhere from a 5-15 minute delay. I always get the e-mails instantly in the e-mail app when Gmail is set up as an exchange account.
The moral of the story is, it's not reliable. I can never count on getting my e-mail in a timely manner in the Gmail app.
Sign in to the Google Talk application and make sure you're always signed in. I believe that the gTalk-connection is used for push-messages, so if you're signed in into gTalk, push should work.
I also had the delay once, after I restored a backup of the gmail data after a factory reset(actually, yakjuxw -> yakju). I deleted the gmail data and re-configured it. That fixed the problem for me.
fifarunnerr said:
Sign in to the Google Talk application and make sure you're always signed in. I believe that the gTalk-connection is used for push-messages, so if you're signed in into gTalk, push should work.
I also had the delay once, after I restored a backup of the gmail data after a factory reset(actually, yakjuxw -> yakju). I deleted the gmail data and re-configured it. That fixed the problem for me.
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Click to collapse
I'm glad you mentioned this. I have the gmail issue (won't ever recieve push email...have to manually sync) AND I cannot sign into GTalk from my phone.
I wish I could fix.
Sorry to revive a dead thread, but was there ever a resolution to this? I'm having the exact same problem on my HTC One X (AT&T).
Gmail or Gtalk delays are due to router (firewall issues). Just forward the necessary Google ports, and you'll be good to go.
tibere86 said:
Gmail or Gtalk delays are due to router (firewall issues). Just forward the necessary Google ports, and you'll be good to go.
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This occurs when I'm connected to AT&T's lte network too
Sent from my HTC One X using XDA
I am struggling with this issue as well
Me too, lately it's been brutal for me

[Q] Email Does not sync Automatically

hello everyone
I got the ONE X last night, and I am having a problem in automatically receiving my Emails.
I have set An Exchange Email, Gmail, and Yahoo mail using the device's mail app.
the "Auto-Sync" is Deactivated to save battery and avoid syncing other accounts.
in the mail settings of the Exchange Account, I set the "Peak time Sync" to (Push mail) which means (I guess!!) I would get the Email as soon as it reaches the account.
in the Gmail and Ymail, the Least time available on the "Peak time sync" is 5 minutes.
in either case, I am unable to receive the Emails unless I start the app and manually refresh!!!
the Email reaches Ymail or Gmail on the Laptop, I wait for more than 20 minutes with no notification on the device!
I didn't have this problem when I had the Galaxy SII, and sometimes the Exchange Email reached the device before the Laptop!!
this is very annoying and any suggestion is welcome!
I do not wanna go for the Ymail app from the Market or any other Exchange support app!
NOTE: the Gmail application in the Device behaves the same way,, does not sync until I manually refresh from the app itself
If you want to receive pushed data, auto-sync must be on.
pa64 said:
If you want to receive pushed data, auto-sync must be on.
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When I had the SGSII I never turned the Auto-Sync On, and I used to get the Emails all the time very quickly!
Both are Android I do now know what is the problem!
Does any one have an idea about this issue??
Sent from my HTC One X using XDA
as pa64 said, the emails will not sync with auto-sync disabled
turn it on and turn off auto sync manually for each app you don't want it to sync
phil112345 said:
as pa64 said, the emails will not sync with auto-sync disabled
turn it on and turn off auto sync manually for each app you don't want it to sync
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I will give it a try. But doesn't this affect the battery life? Which is already not good?
3mar84 said:
I will give it a try. But doesn't this affect the battery life? Which is already not good?
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possibly. but you can either turn it on and have push email or leave it off and have to manually check.
afaik auto-sync is a system wide switch for all updating. if you manually turn it off for everything other than mail only mail will be polling for updates. and there was some stuff a couple of years ago (with the iphone) that seemed to conclude that push is actually pretty battery efficient.

Issues after updating to kitkat

Hello,
I have a note 3 and galaxy gear. After updating to kitkat I have this problem with the phone constantly notifying me of new emails, even though I have already acknowledged the email. Prior to updating, I was able to swipe the new email notification and It would not renotify me until a new email was received, now after about every 15 mins I get a notification to my phone and my gear saying there is a new email even though its the same email as before.
The only way to stop my phone from renotifying me is to delete the email completely. I have ensured that Gmail notifactions are off, and am only using the email samsung app.
This was working fine before but now I am going crazy and not even wearing my watch because it is so damn annoying.
drocksmash said:
Hello,
I have a note 3 and galaxy gear. After updating to kitkat I have this problem with the phone constantly notifying me of new emails, even though I have already acknowledged the email. Prior to updating, I was able to swipe the new email notification and It would not renotify me until a new email was received, now after about every 15 mins I get a notification to my phone and my gear saying there is a new email even though its the same email as before.
The only way to stop my phone from renotifying me is to delete the email completely. I have ensured that Gmail notifactions are off, and am only using the email samsung app.
This was working fine before but now I am going crazy and not even wearing my watch because it is so damn annoying.
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update.
I have removed the gmail account from the 'accounts' area of settings and re added it. I am still getting a notice of new emails every 15 mins (the sync setting) regardless of having a new email or not.
I cannot find anyone else having this issue... and i have 5 email accounts tied to this phone, and only the primary/default account is having this persistent notification issue.
Any ideas?
drocksmash said:
update.
I have removed the gmail account from the 'accounts' area of settings and re added it. I am still getting a notice of new emails every 15 mins (the sync setting) regardless of having a new email or not.
I cannot find anyone else having this issue... and i have 5 email accounts tied to this phone, and only the primary/default account is having this persistent notification issue.
Any ideas?
Click to expand...
Click to collapse
I have also cleared all data and cache for the email app.... as soon as I add my gmail account it starts notifying me every sync of the first email in my inbox.
I guess I am going to go to tmobile and get a new phone unless anyone has any other ideas.
drocksmash said:
I have also cleared all data and cache for the email app.... as soon as I add my gmail account it starts notifying me every sync of the first email in my inbox.
I guess I am going to go to tmobile and get a new phone unless anyone has any other ideas.
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Click to collapse
idk....try logging into gmail on a pc and make sure you're using IMAP protocol and not POP3....google the terms if you're not familiar
good luck...
louforgiveno said:
idk....try logging into gmail on a pc and make sure you're using IMAP protocol and not POP3....google the terms if you're not familiar
good luck...
Click to expand...
Click to collapse
I checked my gmail settings from a computer, and it shows IMAP and POP enabled.
For some odd reason it appears the issue may have been resolved, and I have not modified anything since again deleting the data/cache.
Should POP be disabled and only IMAP enabled? the phone is set up to utilize IMAP not POP.
drocksmash said:
I checked my gmail settings from a computer, and it shows IMAP and POP enabled.
For some odd reason it appears the issue may have been resolved, and I have not modified anything since again deleting the data/cache.
Should POP be disabled and only IMAP enabled? the phone is set up to utilize IMAP not POP.
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Your phone had a hiccup. Not a hardware issue. It happened from time to time. It self fixed itself when it got caught up.
TWEAKED 2.0 ELEMENT V3.0 NOTE 3

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