Develop Bugs

Universal (JasJar) is now brick after radio update attempt

Ouch!!!!!
I tried the radio update, during which I got a communication error.
Now I have a brick!
The blue i-mate screen comes up. the rom info is displayed (radio still says 1.03.00) and there it is stuck.
Now what? Hard reset? (how do you hard reset from that point?)
Bootloader? How is that done?
Please help. I am off to go under my blanket to cry.

Just retry the radio update again and again, put it in bootloader

How do I get bootloader? I tried the camera+power+reset combination but it still does the same thing, no bootloader menu.
Or do I have to have the bootloader files in the storage card first?
Can I also get help on how to extract the files. I don't know where the installer is putting the binaries, and at this point I would very much prefer not guessing what files to put where.

bootloader
try this
light + power + reset

Re: bootloader
dherrero said:
try this
light + power + reset
Click to expand...
Click to collapse
That did something. Now I have a white screen (no light) that says "Serial" on top and "v 0. 60" at the bottom.
I have the following files in the sd:
EnterBL.exe
GetServiceData.exe
radio_.nbf
RUU.conf
RUU.dll
UI.dll
But it is not doing anything.

yes, now it's in bootloader. Now connect the jasjar to your pc and execute the upgrade. If it doesnt work kill the activesync processes (WCESMgr.exe and wcescomm.exe) and repeat the upgrade

OK! That seemed to work, but it still gets stuck at the bootup screen (except now it shows the new radio version).
The update program asks for a hard reset, but others in another thread mentioned they did not need a hard reset after this update.
Is there something else I can try before trying a hard reset?
I just spent a week to set the damned thing to the way I like, and don't want to do all that again.

I didnt hard reset. try resetting 2 or 3 times. If it doesnt work then hard reset

I took out the battery. Will wait a bit and try resetting a few times.
How long does it take for yours to show some activity after the rom versions are displayed?
It does take longer for this device to bootup, but I wonder if the new rom made a difference there.

Usually the blue boot screen disappears in 30 seconds. But when i installed pocket plus many times it keeped freezed and a had to reset 3 o 4 times.
Is your case?

dherrero said:
Usually the blue boot screen disappears in 30 seconds. But when i installed pocket plus many times it keeped freezed and a had to reset 3 o 4 times.
Click to expand...
Click to collapse
Hmm. I don't have pocket plus, but I have the spb gprs monitor (or whatever it is called) at the startup. Maybe that's causing a problem with the new radio.
I will reset 3 - 4 more times and then do a hard reset.
If it does not come back from hard reset, the bawling you hear all the way out there is me.

he he . I ve spb gprs monitor too and it works fine.
good luck :wink:
When perform soft reset, wait 1 or 2 minutes before doing other soft reset

OK, now it is time to cry.
It is not coming back from hard reset either.
It is officially a brick. Any more ideas? Please?

thy to make the update again. Perhaps this revives it

if a radio update is available, maybe a rom update is around the corner.
Or just a recovery standard rom

Does exits an official rom to reinstall jasjar rom?

I am doing the radio update again to see if that helps.
I will probably need to contact imate support for a recovery rom image I suppose. I suppose I should tell them what I was doing.
But this update was from imate, right, so I didn't do anything "wrong".
If someone has a rom, please let me know.

So, I am getting the runaround.
iMate says they don't have the rom to send me and I should send the device to the service center. The service center says they don't work on JasJars there.
So I am stuck with a paperweight?

Try Hard reset....
Just try to Hard reset .. most probably one of your already installed S/W causes the machine to hangup.... once you clear after Hard reset it should boot up.. worse while before sending it back to imate and being blamed for loading un-official and not released update... Unfortunatly there no "shipped rom" yet. you best choice to recover the paper weight is to hard reset and perhaps load S/W again. ... I have been trying to dump the rom for days with no success .. once one of us can do it we are releaseed.
Good luck

Re: Try Hard reset....
Dubi said:
Just try to Hard reset .. Good luck
Click to expand...
Click to collapse
Already did the hard reset (many times) and nothing changed.
The problem started after the radio update, and the hard reset does not reset that update (I see the new version on startup).
Unless there is a harder reset I can do, I suppose I will have to wait for the rom.
makes a grown man cry...

JasJar hangs on boot Splash screen after ROM upgrade

well i just downloaded and proceeded to flash the latest ROM from clubimate..
everything went normal, upgraded Radio, ExtROM, and CE ROM, then i was asked to unplug the device, and cold boot it, which i did.
after clearing the storage, the device reset, showed the splash screen, the version strings (latest ones) and stayed there.. i kept it for 15 minutes to no avail..
i reflashed again from the bootloader and still the same behaviour
Radio ROM takes 20 minutes to flash, EXT Rom takes less than a minute, then when CE flashing is done, i cold boot.. again it gets stuck on the boot splash screen
i tried a different PC, different cable, older ROM version.. all the same..
any clues as to what may have gone wrong here?
Thanks in advance

me too
Got the same problem and same description of proces

well,
i tried flashing the radio rom again, tried every mtty trick in the book and still got nothing.
eventually i've taken the phone to i-mate service center, and it's been there for a week
they said the motherboard is faulty and needs replacement, i'm suspecting the flash chip has gone bad.
now i'm not sure if this applies to all of us here with the same symptoms after the upgrade, but i really find it strange that after all these years with i-mate devices, upgrading, downgrading and flashing different roms, half the forum hits the same dead-end when a new update comes out from i-mate and they try to flash it on.
something is strange about the latest rom. i just wish i knew what it is

AntiProxy said:
...i'm suspecting the flash chip has gone bad...
Click to expand...
Click to collapse
you bet it is!
buzz

HELP PLEASE BUZZ
I have upgraded to rom JASJAR_WWE_13076_164_10900_wwe_ship
when rebooted I just get blank grey screen.
after messing about with mtty I got it so I can reinstall it again at last but then same problem.
Any I deas Buzz you da man
Cheer in advance
Jon

same problem here
damn, same problem with me
its not recognized by the pc and there is absolutely nothing on the screen
anyone found a solution for my thousand dollar paperweight?

AntiProxy said:
after clearing the storage, the device reset, showed the splash screen, the version strings (latest ones) and stayed there.. i kept it for 15 minutes to no avail..
Click to expand...
Click to collapse
I now have the same problem as well. I however received this through the trials and tribulations of getting my JJ into the damn bootloader...

Dude! this is a serious problem! Someone to get what it is?

Hey guys, I've updated to wm6 and sometimes after my p3300 started to either black out or get into a irresponsive mode where the screen is just lightly on. No buttons replies! Once its happens the only solution is to do a soft reset and then pass to phase 2, try to restart it. That bad boy gets stuck directly at the loading process and its maybe - with luck- that it will go through the os loading after 10 tries and soft resets. The phone can work then from five minutes to ten hours and will get stuck again. What is Happening???!!! Also I don't think its the battery cause it does the same thing even with full battery. Last detail, I just passed the warranty limit and its too late to send it back. What can I do??

Did you updated with the official Rom?
Try to flash it again.
Or just try it out a cooked WM6.1 ROM. I recomend Artemis touch Vanilla 4.02.
Cheers

You tried a hard-reset?

babar_almighty said:
Hey guys, I've updated to wm6 and sometimes after my p3300 started to either black out or get into a irresponsive mode where the screen is just lightly on. No buttons replies! Once its happens the only solution is to do a soft reset and then pass to phase 2, try to restart it. That bad boy gets stuck directly at the loading process and its maybe - with luck- that it will go through the os loading after 10 tries and soft resets. The phone can work then from five minutes to ten hours and will get stuck again. What is Happening???!!! Also I don't think its the battery cause it does the same thing even with full battery. Last detail, I just passed the warranty limit and its too late to send it back. What can I do??
Click to expand...
Click to collapse
did u run a uspl first?

jahrami said:
did u run a uspl first?
Click to expand...
Click to collapse
If he upgraded it, then he didn't need it or it was the original WM6 ROM.
The problem was after upgrade!
Flash it again or do a hard reset!
Cheers

Thanks for the help. Yeah I installed the touch Vanilla 4.02 cooked WM6.1 ROM. And I believe the uspl was in the file. As far as I remember I ran it but had no feedback whether it worked or no...
Would a hard reset get the bad boy back to wm5 or reboot with wm6.1?

I *should* reset/default to factory settings for whatever ROM was last successfully flashed to the device. You will lose any installed programs/data so so a PIM backup/ActiveSync before hand if required.

help pls! troubles after flash :(

i flashed for the very first time on the w'end. I'm having a few issues... just wondering if anyone could help me please?
i tried syncing on active sync but couldn't get my contacts onto the phone (although i could before flash).
i forgot to hard reset after flash and I hard reseted the day after I flashed.
after i hard reset, i still couldn't sync. i only want to sync contacts and only have around 50-60 so its not a huuuge amount of ppl. i thought maybe it was bc i didn;t hard reset straight away so i flashed the energy rom again (sorry, idk if its leo or photon? its energy rom 23071 rhodium 21 october) and hard reset straight away.
tried to sync contacts but still nothing (it goes to 'sync' but stays like that ... i have left it for an hour but no contacts get onto the phone)
I also have some other probs that I just noticed this morning. I turned off the phone to try and get it to sync but after i turned it back on, it connected to data straight away. I tried to turn off the data connection but it wouldn't let me - it keeps connecting itself straight away.
I just left the data connection as is and tried to sync again but nothing happened.
So I just unplugged the phone. About 2 hours later I tried to use my phone but it was turned off!!! (I didnt turn it off again). I tried to turn it on, pressed the power button a few times but it didnt turn on so i soft reseted.
An hour later, tried to use my phone but when i tried to wake it up, it wouldn't go into the normal screen. (i could only see the icons at the top of the phone and the rest of the phone was black). I tried pressing the hang up button, the lights came on but nothing else happened.
Does anybody have any suggestions please?
Is it a prob with my phone or how I flashed or something that i may have done to it?
Sorry about the dumbass questions

I had a problem like this with my Touch long ago. Due to bad rom cooked by me (was my first attempt). What I did was put the phone on tri-color, and flash the phone with a working rom. Try that first.

sorry, what do you mean by 'working rom" like the stock rom? :S and if its not a stock rom how do i know if its "working"?
Also, how do i put the screen on tri-colors? sorry major newb here, i had someone on the phone to help me flash (amd it took nearly 3 hrs!)

Sounds like you have a bad flash. Download one of the stock ROM's & flash that. Than try a different custom ROM like either of the ROM's by NRG's/TwoPumpChump's/Monx's. I've tried all of these & they all work nicely. If this works for you try any other ROM you like. Maybe it's just the ROM you're using?

im using the energy rom 23071
i'd have to go to the library to download another rom (im on dial up)
can i flash stock rom and try energy rom again?

To get the Tilt2/TP2 into the tri-color screen you:
1. frmove the battery cover to gain access to the rest hole (small red button on the same side as you stylus)
2. Use your stylus to rest the device while holding the volume down button.
3. Keep holding the volume down button until the tri-color screen comes on.
Now you should be able to re-flash your device (I'm assuming you have run Hard-SPL on your device already).
Good luck!

pinkdiamonds said:
im using the energy rom 23071
i'd have to go to the library to download another rom (im on dial up)
can i flash stock rom and try energy rom again?
Click to expand...
Click to collapse
You should... as long as you have you phone hard-SPL. While in the tri-color screen you should see "0.85.OliNex", if you your have hard-SPL and should be able to flash a custom ROM.

To me it sounds as though you have two issues.
1) as others have said you probably have a goofy flash. Redoing it with another is easiest solution.
2) When you load on a new rom you wipe out any relationship the phone has with activesync. Try deleting your profile in activesync and re-syncing. This is common with people who have also done a hard reset. If you have done this then refer back to #1.

hi guys, thanks for your help.
I reflashed - haven't had much time to use the phone so idk if it's ok now or not.
However, i'm still having probs with active sync i deleted it and made a new partnership, it will connect to my device, i can explore the contents etc but i cannot sync!!! when i look at sync results, it says sync failed. Severity : error
anything else you can suggest for me to do in regards to getting my contacts back on my phone (other than doing it manually lol!)

ok active sync is all good now
haven't used phone enough to know if its all good yet but looking good so far

[Q] Stuck at white HTC Screen

I figured this was a long shot, but one of my RHOD's is stuck on the white HTC screen (the first one that pops up after booting).
Now I can get to the tri-color boot screen. I have been able to flash via USB and SD, however no matter what I flash it fails.
The device does have hSPL applied. I have tried flashing EnergyROM, just radio's, stock ROM's (which includes radio, ROM, etc... all of it!), task29... nothing seems to actually fix it. Every time it just goes back to hanging on that white HTC logo.
So any ideas? Anything I haven't tried? I am hoping it's not bricked since it does turn on, and I can flash... Thanks!!

Does it give any errors when it fails to flash? Have you tried another SD card? Have you formatted your SD card with the HP tool? Have you tried sacrificing a demon goat? http://www.youtube.com/watch?v=NQbxmXilRew
Your nand memory might be toast if even task 29 fails. All it does is wipe the nand memory.

This is a real longshot, but it looks like you have tried everything else. Can you re-flash HardSPL? Or maybe try to downgrade hSPL and then upgrade again?
I really want to help (even if giving arrrghhh advice seems so backwards!) but can't think of much else you haven't tried.
You have CDMA right? so no SIM... On my GSM I would try to boot with SIM inserted to see if it makes any difference...
Sorry, if I have any major brain waves I'll be back.
Oh! Can you flash a NAND Android ROM? I read about some people with HD2's that could flash android/WP7 but everytime they flashed WM it would freeze at the white screen.

wizardknight said:
Does it give any errors when it fails to flash? Have you tried another SD card? Have you formatted your SD card with the HP tool? Have you tried sacrificing a demon goat? http://www.youtube.com/watch?v=NQbxmXilRew
Your nand memory might be toast if even task 29 fails. All it does is wipe the nand memory.
Click to expand...
Click to collapse
This was a tester phone, wasn't even used that much... But I guess the guy before me could've burned it out.
Also, I see I wasn't so clear in my OP. No errors, everything flashes fine. task29 flashes fine. ROM's flash fine. Radio's as well... everything seems great until you try to boot the damned thing.
Not sure what vid that is, I'll check it out later. Thanks.
Caldair said:
This is a real longshot, but it looks like you have tried everything else. Can you re-flash HardSPL? Or maybe try to downgrade hSPL and then upgrade again?
I really want to help (even if giving arrrghhh advice seems so backwards!) but can't think of much else you haven't tried.
You have CDMA right? so no SIM... On my GSM I would try to boot with SIM inserted to see if it makes any difference...
Sorry, if I have any major brain waves I'll be back.
Oh! Can you flash a NAND Android ROM? I read about some people with HD2's that could flash android/WP7 but everytime they flashed WM it would freeze at the white screen.
Click to expand...
Click to collapse
Well thanks for at least tryin . I haven't tried messing with hSPL, but I guess since that's now semi-open I can try without much risk of not being able to go back (used to be a big issue...)
I do have CDMA, but these are 'world-phones'. So they have SIM slots... that's a good point, maybe I should try without the SIM - as my 'main' TP2 doesn't have a SIM and has never had such problems. This one came with the Sprint SIM which I've never used either, but for whatever reason I've kept it around .
I'm pretty sure I tried putting LK on the phone, and the same result. It's been a while since I've tried to flash anything on it tho, so perhaps I'll try that again.
Thanks for the advice, I'll get back to you .

Does it just sit at the loading screen or will it not go beyond the tricolor screen?
It's a long shot, but I have a flash that does nothing but change the white htc screen to something else. It is small. Might be worth a try to see if that works.
I have heard of the sim chips causing issues, but have never experienced them myself. No harm in pulling it out of there.

wizardknight said:
Does it just sit at the loading screen or will it not go beyond the tricolor screen?
It's a long shot, but I have a flash that does nothing but change the white htc screen to something else. It is small. Might be worth a try to see if that works.
I have heard of the sim chips causing issues, but have never experienced them myself. No harm in pulling it out of there.
Click to expand...
Click to collapse
Yea, when I task29'd I think it changed this screen to say Touch Pro2 at one point... Stock ROM flash changed it back to the white HTC logo.
I can always make it past the tri-color screen - however, I never get past the 'initial' boot screen. I'll try just flashing that just for grins tonight.

What I posted will not put any OS on there. It will let you see if you are writing to the nand at all though. So if you see a new boot flash screen, you are getting somewhere.

... another longshot. After you flash a rom etc. and it fails to boot perform a hardware hard-reset. With the device turned off, press and hold the TALK, END and POWER then release and press VOL UP when you see the message.
I don't know, this probably won't help since I can't see anything surviving Task29... but I'm grasping at straws at this point...

OK, sorry that took so long... I've been slackin
Flashed the new boot logo, looks cool... but still frozen. Then I flashed EnergyROM, no dice. Did a hard reset (thanks Caldair forgot about that key sequence)... still no dice.
I guess I'll try relocking, can't hurt at this point.
Edit - wow, relocking seems to have done the trick. It downgraded the bootloader, and then the stock ROM updated it. I am now getting the red text at the bottom of the first boot screen... It seems to be proceeding to WinMo! Unbricked!!

arrrghhh said:
OK, sorry that took so long... I've been slackin
Flashed the new boot logo, looks cool... but still frozen. Then I flashed EnergyROM, no dice. Did a hard reset (thanks Caldair forgot about that key sequence)... still no dice.
I guess I'll try relocking, can't hurt at this point.
Edit - wow, relocking seems to have done the trick. It downgraded the bootloader, and then the stock ROM updated it. I am now getting the red text at the bottom of the first boot screen... It seems to be proceeding to WinMo! Unbricked!!
Click to expand...
Click to collapse
Sweet deal.

arrrghhh said:
... getting the red text at the bottom of the first boot screen... It seems to be proceeding to WinMo! Unbricked!!
Click to expand...
Click to collapse
Yeah Man! Congrats! Seeing that ^^ has got to be one of the sweetest feelings, resurrecting a device that you've written off as dead. Love it!

arrrghhh said:
Edit - wow, relocking seems to have done the trick. It downgraded the bootloader, and then the stock ROM updated it. I am now getting the red text at the bottom of the first boot screen... It seems to be proceeding to WinMo! Unbricked!!
Click to expand...
Click to collapse
Nice and Yay!! Good job! =]