What kind of dead (or stuck) subpixel is this? - Desire General

I have an odd pixel right in the middle of the screen. When I run Dead Pixel Detect (which you can find in the Market), it is lit in the following ways:
- on a white screen, it seems red;
- on black, it seems black;
- on blue, it seems blue;
- on red, it seems red;
- on green, it seems black;
- on yellow, it seems red;
- on cyan, it seems black;
- on magenta, it seems magenta.
Does anyone know what kind of faulty subpixel(s) this is about? Is it a dead green subpixel?

I think it's just a stuck pixel because if it was black all the time, then it would be a dead pixel. Try JScreenFix from the Marketplace and pray that fixes it:
try http://www.appbrain.com/app/com.jscreenfix.android

Well, I'm sure that it isn't a dead pixel indeed but it seems to be a dead subpixel. :-( I already tried that JScreenFix app but it hasn't made any difference so far.
-------------------------------------
Sent via the XDA Tapatalk App

franklinvv said:
Well, I'm sure that it isn't a dead pixel indeed but it seems to be a dead subpixel. :-( I already tried that JScreenFix app but it hasn't made any difference so far.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Technically, I think it may not possible for an AMOLED to get a "stuck pixel" like you would get on a normal LCD screen. The fact that you are getting a red pixel on a white screen, most likely means that the G & B (as in R,G,B) are dead.
Traditional LCD screens produce different colours by passing a charge through a kind of lens that twists producing different colours as the light passes through it. A stuck pixel happens when one of these lenes gets jammed and stops twisting, which is why you can sometimes fix them by flashing loads of colours on the screen rapidly, it sort of rattles the pixel loose.
If you've got a pixel that's displaying the wrong colour then it's broken rather than stuck.
I am not sure what else you could try to fix this... is it still under warranty? Realistically, I think having it replaced is your only option.

I have exactly the same problem a 'pink' pixel on the screen which is mostly visible on light backgrounds. Did anyone try to exchange it for this reason? I bought it from t-mobile UK.
I know that in the past they would need a certain number of pixels to be faulty before they would change anything (tv-s, monitors, etc.) Is this true for this phone?

If they dont then just say it has a different problem, most operators send out the replacement and pick up the 'faulty' one at the same time.

Mastoid said:
Technically, I think it may not possible for an AMOLED to get a "stuck pixel" like you would get on a normal LCD screen. The fact that you are getting a red pixel on a white screen, most likely means that the G & B (as in R,G,B) are dead.
Traditional LCD screens produce different colours by passing a charge through a kind of lens that twists producing different colours as the light passes through it. A stuck pixel happens when one of these lenes gets jammed and stops twisting, which is why you can sometimes fix them by flashing loads of colours on the screen rapidly, it sort of rattles the pixel loose.
If you've got a pixel that's displaying the wrong colour then it's broken rather than stuck.
I am not sure what else you could try to fix this... is it still under warranty? Realistically, I think having it replaced is your only option.
Click to expand...
Click to collapse
Thanks for the explanation!
Well, I bought it 5 weeks ago so it should be under warranty although it is rooted. I can hardly see the dead subpixel (even though it is in the middle) so I'm not really concerned but I might consider contacting HTC customer service anyway.

franklinvv said:
Thanks for the explanation!
Well, I bought it 5 weeks ago so it should be under warranty although it is rooted. I can hardly see the dead subpixel (even though it is in the middle) so I'm not really concerned but I might consider contacting HTC customer service anyway.
Click to expand...
Click to collapse
No problem bud, although, if i were in your shoes, then i would unroot it and send it back for replacemet while still under warranty. Afterall, you paid for a product that should not have any defects, and something like a dead pixel to the screen would annoy the hell out of me

MasDroid said:
No problem bud, although, if i were in your shoes, then i would unroot it and send it back for replacemet while still under warranty. Afterall, you paid for a product that should not have any defects, and something like a dead pixel to the screen would annoy the hell out of me
Click to expand...
Click to collapse
Yep, I'll probably do so. The only thing is ... my Desire was Vodafone UK branded, and I unbranded it when rooting. However, there is no full RUU available for Vodafone UK handsets. However, in my opinion, HTC should not care about that since it's a hardware defect ... but no one seems to know their opinion about it.

Related

[Q] What to do with DEAD pixels

Oh my god, I just noticed that my "new" (~ a month old) desire has a bunch of dead pixels . I counted 6 spots on the display wherer there is at least one dead pixel. One is clear to see, must be more than one pixel dead there. I can clearly tell that they are dead pixels, because if i tilt the phone they change color.
I tried PixelFix App but it did not help. (btw: having SLCD screen)
If nothing helps I will have to make use of the warranty. Will they repair/chang the display?
Anyone with the same problem / a solution? Or should i just go to my providers shop?
Should I remove the screen protector first? If they think I am stupid they might tell my its my own fault, because I am using the screen protector with glue (or whatever).
Well, dead pixels don't change color... remove the screen protector first and wipe the display with a clean, soft cloth the screen, see if they still show.
The warranty should cover this fault when a certain number of dead pixels is reached.
Otherwise, a whole new screen goes for around 130-140 $.
With monitors you need 2 dead pixells so I would say the same about screens.
Sent from my HTC Desire using XDA App
First of all thanks for your quick replies.
Icysoul said:
Well, dead pixels don't change color... remove the screen protector first and wipe the display with a clean, soft cloth the screen, see if they still show.
Click to expand...
Click to collapse
On a black screen they clearly shine bright white or cyan (can't really tell because they are so tiny). If I change the view angle it changes to some kind of red.
Do such apps like PixelFixer help at all?
If I remember correctly, the colored stuck pixels that have other color than black are called sub-pixels and are the components of a "full-fledged" pixel, so a stuck sub-pixel could be your problem. In any case, neither should change color when tilting the screen.
I never heard of a single case of "healing" a dead pixel problem using a software, although in theory they all say could do it...
Did you remove the screen protector?
Just talk to HTC or your insurance or your carrier and see what they can do. Your still in warranty so best to take the safe route.

Dead Pixel(s)?

I have what seems to be a dead pixel that constantly seems to change color (when displaying darker colors it becomes visible) on the middle left side of the screen. I also seem to have one that flashes bright only once on top of the screen (not always, just when screen refreshes seem to occur).
Anyone else there having such problems with their X One? Sounds to be like a hardware problem..
BLAST3RR said:
I have what seems to be a dead pixel that constantly seems to change color (when displaying darker colors it becomes visible) on the middle left side of the screen. I also seem to have one that flashes bright only once on top of the screen (not always, just when screen refreshes seem to occur).
Anyone else there having such problems with their X One? Sounds to be like a hardware problem..
Click to expand...
Click to collapse
a lot are experiencing the same mate, we don't know if its hardware or software no words from HTC so far
awaiting updates
Just found another (dead?) pixel. This one sits on the left side of the screen, and is only visible on grey or lighter backgrounds (not on black backgrounds). It is lighter than the rest when displaying a bight color, and sometimes flickery turns blue when swiping over colors on-screen.
Not all that disturbing, but I certainly don't like the idea of having a brand new phone with one (and potentially) two dead pixels on arrival.
BLAST3RR said:
Just found another (dead?) pixel. This one sits on the left side of the screen, and is only visible on grey or lighter backgrounds (not on black backgrounds). It is lighter than the rest when displaying a bight color, and sometimes flickery turns blue when swiping over colors on-screen.
Not all that disturbing, but I certainly don't like the idea of having a brand new phone with one (and potentially) two dead pixels on arrival.
Click to expand...
Click to collapse
Mine had 3 before I sent it back. Mine were dead, so stuck black.
Mine had a sticky pixel (the ones that can be seen over black background). It was visible only on very dark light conditions and over black background.
I wanted to go to the shop for replacement, but on that morning the pixel reactivated alone.
There are some apps on the play store that try to reactivate sticky pixel by changing the color of the screen very fast.
I doubt their effectivness, but they are worth a try.
I want to check One X for dead pixels in stock before I buy it.
How can I do LCD test at One X?
I try *#*#4636#*#* but I cant find LCD test here, so which code works for LCD test?
smoke2 said:
I want to check One X for dead pixels in stock before I buy it.
How can I do LCD test at One X?
I try *#*#4636#*#* but I cant find LCD test here, so which code works for LCD test?
Click to expand...
Click to collapse
It is normally at the code you said, but seems to be missing on this handset. Use an Android app...there are quite a few.
But in stock Im unable to install any .app on it.
Any solutions how to check the display in stock?
smoke2 said:
But in stock Im unable to install any .app on it.
Any solutions how to check the display in stock?
Click to expand...
Click to collapse
Unless you have a very sensitive eye, I don't think you would be able to see a single dead pixel at the shop. The pixel density is so high that a single pixel is very very small. You need to watch very carefully to spot them.
Anyway, the best way to spot my sticky pixel was to take a picture covering the lens. You get a totally black picture, which you can view full screen and hunt for white/yellow/green/red pixels.
If the seller is veeeery patient you might be able to do that at the shop.
Maybe the same works for dead pixels, by taking a picture at a white wall.
What do the LCD experts think of this?
Anyway, all the apps on the play store for detecting dead/sticky pixel present the 3dots menu button. So they fail in detecting dead/sticky pixel in the bottom part of the screen.
Mine had a dead pixel along the top just right of the middle, I could only see it on dark colours. Took it back to o2 got a replacement there and then.
Sent from my HTC One X using xda premium
Attached a pic of the pixels I'm referring to. They are indeed 'stuck' pixels, not dead pixels. The one in the top only shows periodically. The other two are there constantly.
Also noticed the screen flickers on some apps. Now that I do find very annoying.
Requested a DOA return.
Mine was made in Taiwan.
i've been using the phone for a 3 days now, and i still have problem wit few pixels with exactly problem that is described in the first post. ota 1.28. did not help. did the pixel fix apps help, and if it did, how long have was the app active until the problem was resolved?
Scoo88 said:
i've been using the phone for a 3 days now, and i still have problem wit few pixels with exactly problem that is described in the first post. ota 1.28. did not help. did the pixel fix apps help, and if it did, how long have was the app active until the problem was resolved?
Click to expand...
Click to collapse
I am skeptical that running those apps will actually fix things. That was also why I returned that phone to be replaced. Got my new one today, and it has no dead pixels. It does however have a very vague yellow bar on the top of the screen. Almost not to be seen, only when the screen displays only white.
If it really is a problem, I'd contact my retailer and get it replaced.

Purple tint/noise on camera

Has anyone else noticed the infamous purple noise problem on their Verizon Ones in low light? There's a giant thread about it here in the international variant's section. It gets especially bad when you take a picture in total darkness or cover the lens entirely. If your phone has one of the defective sensors, the whole screen will turn bright purple.
Also curious to see if there's a certain batch of camera sensors behind this. If you have this problem, could you browse to /sys/android_camera/sensor and post the text inside? Mine says "st vd6869(1.0) cinesensor 2013-05-03".
Before anyone suggests that this is a software problem, there are a quite a few units that don't exhibit this issue and show perfectly black images in the dark, so I'm more inclined to believe this is a hardware defect.
wireroid said:
Has anyone else noticed the infamous purple noise problem on their Verizon Ones in low light? There's a giant thread about it here in the international variant's section. It gets especially bad when you take a picture in total darkness or cover the lens entirely. If your phone has one of the defective sensors, the whole screen will turn bright purple.
Also curious to see if there's a defective batch of camera sensors behind this. If you have this problem, could you browse to /sys/android_camera/sensor and post the text inside? Mine says "st vd6869(1.0) cinesensor 2013-05-03".
Before anyone suggests that this is a software problem, there are a quite a few units that don't exhibit this issue and show perfectly black images in the dark, so I'm more inclined to believe this is a hardware defect.
Click to expand...
Click to collapse
I have the same problem. I am determining if I should bother replacing it. I have to decide by tomorrow. I am currently unlocked and don't know if it bothers me enough to lose that right now.
std vd6869(1.0) cinesensor 2013-04-25
Frankie1588 said:
I have the same problem. I am determining if I should bother replacing it. I have to decide by tomorrow. I am currently unlocked and don't know if it bothers me enough to lose that right now.
std vd6869(1.0) cinesensor 2013-04-25
Click to expand...
Click to collapse
Wow, that sucks.
I'm considering the same thing, though I'm not facing such an issue. I want to know if this camera problem is widespread to see if it's worth exchanging; it would be awful to go through the whole exchange process and wind up with the exact same problem on the replacement. And it would especially suck to lose your bootloader unlock for nothing...
wireroid said:
Wow, that sucks.
I'm considering the same thing, though I'm not facing such an issue. I want to know if this camera problem is widespread to see if it's worth exchanging; it would be awful to go through the whole exchange process and wind up with the exact same problem on the replacement. And it would especially suck to lose your bootloader unlock for nothing...
Click to expand...
Click to collapse
My dad also has the HTC One from Verizon (got it a week later). His camera exhibited no such issues. I am going to try messing with his again tomorrow.
Its definitely a widespread issue though as you can see on that XDA post. I've also been following that since I got the phone. There is someone who thinks it might be a software issue and can be fixed by flashing libs. He is working on it.
http://forum.xda-developers.com/showthread.php?p=45158495
I am just afraid of returning it and getting another headache such as dead pixel(s), chassis gaps/scratches, or anything else like that. I am trying to determine if I could live with it. I don't take many low light shots, but it will suck when I do.
When did you get your phone? It sucks that I have to decide by tomorrow!
EDIT: My camera pretty much does the same thing as shown in this pic (For others who may not be aware what we are talking about)
http://forum.xda-developers.com/showpost.php?p=45298491&postcount=966
I got the phone about a week after release. Not sure that means much though, they seem to be randomly using old leftover parts to build the phones (according to the serial number, mine was built in July).
Can you post a picture of the purple stuff? I've seen other threads on this - in one case it did look like classic low-light issues that plagued certain Dincs, but another guy's pictures seriously did not look like digital noise to me - looked like an oily smear, maybe a manufacturing defect.
st vd6869(1.0) cinesensor 2013-06-20
Mine doesn't have the issue and it was purchased in the release day.
I had this same problem. I went in to verizon and showed the guy and we went through 3 replacements before he swore it was a software issue. Then I showed him that covering up the camera lens on their display model showed a plain black screen, while the replacements were showing that purple/pink tint. Here's an album with a couple of pictures of what it looks like.
https://www.dropbox.com/sh/m93o47ugxapos4v/hB6YN6kw-n/HTC One
My camera does the same.
I took it to the VZW store today but didn't have my ID nor did I bring the box with me.
Planning on going back tomorrow.
They told me they'd replace the phone for me so we'll see what the new one does.
Will report back!
BTW, nice car Frankie1588 if that's yours
Mazda RX-8?
For reference - here's a pair of low light shots, one with night mode on and one without. Definitely worth replacing because this phone sees better in the dark than I do, and that's pretty cool - this scene is nowhere near as bright as the pictures make it look, and night mode gets rid of speckling artifacts entirely.
So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?
guess I'll test the camera as soon as fedex drops off the phone tomorrow. I'll just call if its bad and make them overnight me a new one.
so if you take a shot in low light without the flash on, and it comes out fine, your camera is ok?
sorry just trying to see if mine if effed.
I help the lens cover and got purple, but when i shot in dark (under my bed) with and without flash, they came out normal?
dunemessiah said:
So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?
Click to expand...
Click to collapse
I just went into the store today and they took my word for it when I described the problem.
Said they have been having a lot of people come in for the same reason.
Since I used another line's upgrade they said I couldn't swap out in the store.
But because of the device still being under warranty, they're shipping me a new one
And I just have to ship my current one back. I seriously hope this new one doesn't have
the same problem.
dunemessiah said:
So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?
Click to expand...
Click to collapse
nrfitchett4 said:
guess I'll test the camera as soon as fedex drops off the phone tomorrow. I'll just call if its bad and make them overnight me a new one.
Click to expand...
Click to collapse
andybones said:
so if you take a shot in low light without the flash on, and it comes out fine, your camera is ok?
sorry just trying to see if mine if effed.
I help the lens cover and got purple, but when i shot in dark (under my bed) with and without flash, they came out normal?
Click to expand...
Click to collapse
PizzaSauce said:
I just went into the store today and they took my word for it when I described the problem.
Said they have been having a lot of people come in for the same reason.
Since I used another line's upgrade they said I couldn't swap out in the store.
But because of the device still being under warranty, they're shipping me a new one
And I just have to ship my current one back. I seriously hope this new one doesn't have
the same problem.
Click to expand...
Click to collapse
I got mine with the Edge program (don't judge me), and they were very easy to deal with in store. I just told them that it's an awesome phone, and the camera wasn't working. I showed them that it wasn't working by just covering the lens with my wallet. It showed that pink/purple tint on the screen. We went through three phones before we found one that didn't have that when covering the lens. I would definitely take yours back because the lens, when not taking in any light, should be completely black.
murderdock said:
I got mine with the Edge program (don't judge me), and they were very easy to deal with in store. I just told them that it's an awesome phone, and the camera wasn't working. I showed them that it wasn't working by just covering the lens with my wallet. It showed that pink/purple tint on the screen. We went through three phones before we found one that didn't have that when covering the lens. I would definitely take yours back because the lens, when not taking in any light, should be completely black.
Click to expand...
Click to collapse
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.
nrfitchett4 said:
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.
Click to expand...
Click to collapse
I completely agree about not covering it with your finger, light still gets in. You can definitely find an object to cover up the lens, though. The display model at the Verizon store was black when covered with my wallet, but my phone was showing that tint when covered.
nrfitchett4 said:
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.
Click to expand...
Click to collapse
I've tried taking pictures at night. It turns into the same purple mess that you see when you cover the lens completely.
murderdock said:
I completely agree about not covering it with your finger, light still gets in. You can definitely find an object to cover up the lens, though. The display model at the Verizon store was black when covered with my wallet, but my phone was showing that tint when covered.
Click to expand...
Click to collapse
wireroid said:
I've tried taking pictures at night. It turns into the same purple mess that you see when you cover the lens completely.
Click to expand...
Click to collapse
then I would definitely get a replacement. Mine was solid black. Also don't have any gaps along the top, or scrapes, imperfections that I can find.
Only thing I noticed was the white band at the top was not quite flush. Have to really look to notice. I'm considering myself lucky.
nrfitchett4 said:
then I would definitely get a replacement. Mine was solid black. Also don't have any gaps along the top, or scrapes, imperfections that I can find.
Only thing I noticed was the white band at the top was not quite flush. Have to really look to notice. I'm considering myself lucky.
Click to expand...
Click to collapse
yea I got lucky as well with the build quality.
I am hoping the same with camera.
I just tested in pitch black.
taking pictures with out the flash on obviously left me with a black picture.
with flash everything was great.
am I do now believe my camera is ok?
or did I test wrong?
thank you in advance.

[Q] Yellow screen burn at bottom of screen

Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?
Sounds like a faulty panel to me
Lennyuk said:
Sounds like a faulty panel to me
Click to expand...
Click to collapse
That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?
Give us a picture
htc_HD2 said:
Give us a picture
Click to expand...
Click to collapse
Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Click to expand...
Click to collapse
I have had this on devices in the past, its certainly a faulty screen.
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Click to expand...
Click to collapse
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Click to expand...
Click to collapse
Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
Click to expand...
Click to collapse
Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.

Screen defect

Hi, I got this OnePlus 3, it had a very slight pink tint in right half and no tint on left (on white screen) so I got it replaced. Now the replacement is even worse,bottom and right side is much more pink than before, only top left side is fine, even on grey, I can see the top left portion is more bright than rest. What to do guys, I'm afraid third replacement will be even worse, I previously owned Nexus 6 and it had only pink tint in low brightness not this kind of uneven hue. Please suggest something.
Well, there's nothing you can do except replacing it ...
It can't be worse every time, you'll run out of bad luck eventually ?
Sent from my OnePlus 3 using Tapatalk
ask for RMA phone replacement, mine got replaced after 4 months of purchace.
Anyone from India? Amazon is refusing to replace it, now I don't know about service center, can anyone help me what to do, will service center replace ?
DeveloperOne said:
Anyone from India? Amazon is refusing to replace it, now I don't know about service center, can anyone help me what to do, will service center replace ?
Click to expand...
Click to collapse
They may not replace the phone. But they should change the screen again.
Go to the one plus service center.. the ones they own and manage.. not the ones outsourced.
Btw, I have a similar issue.. on specific greys, the left side (about half a inch) seems brighter than the right side. Only on greys. All other Colors are just fine.
I took it to the non-company owned service center, the guy there couldn't really tell the difference as much as I noticed, but he agreed that he can try changing the screen. Though I haven't really gone that route yet since the phone is less than a month old. Will wait for some time and see. The color variation is fairly minor and not many people I have shown it to have been able to tell the difference.

Categories

Resources