Is anybody here using Desire with Exchange?
I have contacts with photos on the Exchange and the contact details sync fine but not the contact pictures- they do not sync from Exchange to Desire.
Does it work for anybody here?
Any tips/tricks how to get it working?
I get the contact pictures from my Exchange account but if a duplicate Gmail or Facebook account exits, their picture seems to be the default unless you force it. If there's no picture, you may get a blank as you describe. Edit your contact and check for linked contacts.
Thanks ls1971, it is not the facebook or gmail contacts, I do not sync them.
I am using Kerio mail server which should provide most functionality of Exchange but the pictures are not pulled across so I will get back to their TS to see if this is something they are working on since you confirmed it is OK with "real" Exchange.
You may have something there. My mail is indeed a 'full' Exchange server account.
I used to use "poor mans" methods of exchange, before I switched to Android, which worked just fine, but when I got my Desire certain things didn't work, such as contact pictures and the only way I was able to get it working was to buy some Exchange hosting.
So if your like me and need certain features, I'd just stump up the cash for some real hosting, its pretty cheap to be honest, about £6 per month with 3GB storage and everything exchange has to offer.
i have the same with the latest update of kerio. lost all my pictures also.
Any update on this? Kerio has been updated to 7.1.0, but I haven't seen any specific info whether this has been addressed or not.
Unfortunately it has not been fixed in 7.1.0. Neither upgrading Desire to Froyo made any difference.
Related
Hi,
I'll be receiving my new toy next week and after being a HD2 user and growing tired of winmo I was hoping to have multiple exchange server support on the Desire.
According to android this is possible from 2.0.
However it seems HTC has disabled the function and only allows 1 exchange server to be entered.
My main reason for this setup would be to have my work e-mail and my google account ( mail/contact/calendar ) simultaniously on the phone.
Anybody got an idea how to get this working?
Perhaps a different app than the HTC mail application?
Any hints/tips would be appreciated
re: multiple Exchange server support
dirk07,
As far as I can see, there is no option for setting up more than one Exchange server in the Desire. As soon as you set up one Exchange account, when you try to add another account, "Exchange" is no longer in the list of options. However, you *can* have both Exchange and Gmail and numerous other mail accounts set up at the same time, which sounds like it would work for you. You normally would not access your Google account as an Exchange server, would you?
John
True..
However the reason I want to sync my gmail with exchange is cause I also need my contacts and calendar from them..
the work e-mail would need to be exchange as it is the only way I can reach it .. ( no imap/pop access )
Would it be possilbe when disableing sense?
or use something else to sync contacts/calendar?
Your contacts and calendar will come over automatically from your Google account (when you set up the phone, you provide your Google account details). You don't need anything related to Exchange to make your Google stuff synch - that is built into Android. I have a setup just like you, my work email comes across via Exchange, and the Google stuff comes across as well (contacts/calendar/mail) via the Google account setup on the phone.
John
Syncing contacts with more than one source is always a bad idea. I tried this on WinMo with exchange and windows live and found a couple of issues which you are likely to run into with exchange/gmail sync. They are:
1) Exchange sees the entries from live as unique, different entries resulting in duplicate contacts.
2) If you delete an entry from one source, it gets 'revived' when next sync with the other source.
There may be fixes for these issues now but I gave up on it long ago and use my exchange contacts folder as the source of truth.
Im pretty sure you would have experienced these problems before... just adding my 2p
Edit: forgot to mention - without sense, I don't even think you can sync contacts?? Anyone confirm?
@bcmobile
well i would only be syncing mail from one source and mail/contacts/calendar from another
I allready make a point of only keeping my contacts/calendar on one list so I dont get duplicates etc..
@jstegeman
I hope this works If google mail/contacts/calendar syncs by default I indeed would be able to add work mail as my one exchange source..
Guess I wont be able to test untill friday
you can definately have both setup i.e. exchange / gmail as i have. I only have contacts in exchange though. I have also setup gmail so can see emails from there also.
OK guys i thought i would summarise my battle with the energy ROM and activesync/sense 2.5 for my hd2
Previous i had o2 Uk's stock rom, it was ok, but my main mod was to pull email, contacts and calendar off my exchange server and sync the calendar and contacts with my google account through activesync. I used the EnableNonLocalCrossPolination method (ENLCP)to do this.
When i install this ROM i had one problem, the registry key ENLCP was not there. So i entered it and attempted the same trick. However sense would not let me add another activesync account.
Firstly i wiped the phone, then i went in and pair my phone with activesync on my pc. This would enable the ENLCP reg key that i was looking for. I then disconnected the phone, checked the ENLCP reg key on the phone, set it to 1, and then deleted the PC active sync profile on the phone and pc.
After another soft reset i disable sense from the home screen. Another soft reset.
On the next boot i enter the options for googles exchange server (m.google.com) and only ticked the contacts. These sync'd ok. I think enter microsofts email client and enter the 2nd exchange server. Here i only set it to sync my email. I then tested both exchange servers in activesync. They worked!
So i enabled calendar and contacts on both exchange servers and only email on one of them. This again sync'd great. I re-enalbed sense and did another soft reset for good measure.
Sense picked up the email exchange server, but not the google one! Great! Now i add the googlemail email as an imap account through sense and i am done.
Hopefully this helps someone as i have initially struggled with this ROM.
I recently took delivery of my new HTC desire and am well pleased. However, yesterday I noticed something strange which has annoyed me a little
I generally store all my contacts on the exchange server. I synced the desire with the exchange server and it did download all mail, contacts and calendar. I noticed I could set the conacts widget to display contacts within a certain group, so I created a group called Favorites and edited frequent contacts so they appear in that group. I did this in outlook. Also around the same time, the desire linked them up with facebook and got the photos etc. So far, pretty cool
Now the annoying bit, checking my contacts in outlook again, I was horrified to see the entire Favorites group missing I checked my phone and the contacts were there. It is not in my google contact list. I can imagine that it has linked it to facebook or something. My question is how do I know the source for the contact now? I know I added a new contact yesterday and there was an option to specify if the contact should belong to my exchange account or the gmail one and as usual I always add it to my exchange account. Now when I view the new contact in outlook, it has a cateory of 'HTC Favorite' instead of just Favorite, even though the category in the desire says 'Favorite'
Sorry if this is a confusing post, but it has confused the crap out of me. I love the desire but if it is going to move my contacts about it will annoy the living daylights out of me
Anyone has any clues regarding this?
I installed the HTC synch manager, thinking that it would resynch the missing contacts back to my outlook. But to my horror, it has duplicated all the outlook contacts back to the phone. So now I have 2 of each contact. And the required contacts are still missing
I can't delete them all and resynch because I have missing contacts in my outlook and not even sure if it will delete the contacts from the exchange server
Why can't they make it just work, this used to work great with windows mobile, never faced any issues. Anyone know how I can get the source for the contact? and possibly how I can get it back to the exchange server?
Help, please
OK so here is my problem. I got my phone and was very excited. I started it up and set up my google account (not actually knowing that it was not the sense delivered one). Ok all is fine there... but I wanted to use the HTC Sense email client with m.google.com exchange service.
So I went and stopped the syncing from google. I then went and created a m.google.com exchange account and am getting my mail just fine... but now when I go into the people tab everything appears fine, but when I click on a contact I see 2 of almost everything. I unchecked see google contacts. But when you open it apparently already "linked" the google contact with the excahgne contact.
So, my question after all this is how do I clear all the google contacts and leave the exchange server contacts? will it take a reset? I would prefer not to have to do that.
Thanks in advance for any help.
SoBBie
Well from the response I guess I will have to go with a reset.
Oh well. If someone does know a way please let me know.
Thanks,
SoBBiE
Sent from my HTC Incredible.
Log into your gmail account, click on contacts. You should be able to delete them from there and it should remove them from your phone for you.
OK thanks for that. but the problem there is my Exchange is with Google.... and my google is with google.
So I exported all my contact both the google and the exchange (even though they are the same) to my SD card. I also exported them from google to a CVS file.
So I went into google contacts and deleted all of my contacts. I then went to my phone and did a "Sync" for my exchange and my google account. This removed all my contacts except facebook... GREAT. half way there.
Know I imported only my exchange contact back to my exchange account. Even better if linked my facebook and I see all my contacts (With Pictures) in people.
BUT here is the bad part. when I do a sync with Exchange all my contacts disappear again. What is going on? can I not update my contact from my phone to my exchange (remeber this is google exchange m.google.com).
Please give me some direction. I know that I can import the CVS file in google and only sync with exchange but I will loose all the pictures (250 contacts and almost everyone has a image even BW3's gets a food image ).
I dont want ot have to manually add all those pictures back. and the import on the phone seemed to work great. but it is not pushing the contacts out to google. Any advice would be great.
Kind Regards,
SoBBie
OK so I did the entire process again and it seem to take. I know see my contacts out on google.
Thanks for you help.
SoBBie
Hi, I'm a few days into using my HTC One X (first time Android user having just switched from WM6.5) and have found a problem with syncing with Exchange Activesync (Office 365). I'm set up to sync mail, contacts, calendar and tasks with EAS. The problem is with my contacts in the stock "People" app.
I notice for new EAS contacts that I create from the phone (i.e. from an incoming call or SMS), the contact is synced up to OWA and Outlook. But when I make a change to the contact item from OWA or Outlook, the changes do not sync back to the phone. However, if I make another change to the same contact from the phone, it will sync up. It's only syncing one way i.e. from the phone.
This does not happen to the other contacts that were originally downloaded to the phone from Exchange. Meaning, changes to these other contacts will sync both ways - from OWA/Outlook to the phone and vice versa.
Does anyone else have this problem? Better yet, a solution?
Thanks in advance.
ps. If it's any help, I've also downloaded Touchdown to my phone to test. But note that the contacts in Touchdown are not copied/linked to the native phonebook (People app).
Hi UKC1,
What happens when you add a new contact from the Exchange end? Does it sync to your phone, if so do edits to that contact on the phone sync back?
I have Exchange so I will test this for you now, but on the surface it would sound like the contacts that you have added from receiving a call or an SMS are going to a different address book behind the scenes, one that is outside of the Exchange sync scope.
EDIT: I note that when I enter the 'People' app on my phone, and manually add a new contact, I am able to choose from four address books (SIM, Phone, Exchange, Google).
Whilst I haven't tested any further just yet, it could be the issue I mentioned above that you are not creating the contact on the phone inside the 'Exchange' address book, and therefore it will not sync with Exchange.
I was able to reproduce your issue. Create contact on phone in default address book (which is Exchange), contact syncs to Exchange OK. Make change on phone, change updated Exchange OK. Make change in Outlook, contact did not get updated = FAIL. I waited quite a while too (all other changes were instant).
........
However, maybe I have some good news for you, the contact DID get updated after I rebooted the phone.
Can you please confirm that works for you?
Yes, you have reproduced my exact problem. And I tested it again today - same thing. I guess I'm not the only one with this problem then. I elevated it to HTC but there's no response yet.
Anyway, so I rebooted as you suggested but no it didn't work - the outlook/exchange-amended changes DID NOT sync back to my phone. Only when I removed the EAS account and re-setup the account did everything sync. Then I tested it again by creating more contacts from the phone.
Funny thing is that now some of phone-created contacts are syncing both ways now. But others are still not.
I can keep testing but my actual EAS account has 3000+ contacts. There's no way I can keep track what is synced.
This people app is just looking unreliable. Any other ideas?
Nothing that I know of with EAS support. Could be because you have a large number of contacts. If I was to suggest anything it would be split them up into groups. Then again with 3000 contacts I would assume you have already done that! Perhaps try an AOSP ROM such as Trips CM9 and try the default ICS experience to see if you have the same issue. Could be the People app, could be the EAS support within ICS itself. Would be interested in your findings.
Hey there,
I am having trouble syncing my contacts (using the native android app) with my hosted exchange account.
New contacts added to the phone are synced to exchange, changes and new contacts addes via outlook and owa are synced to the phone BUT: changes that I make to existing contacts on the phone are not synced to exchange.
Calendar and email sync works without any problems. I have been using various ROMs, deleted and re-added the account, erased cache,... the problem remains.
Any help would be greatly appreciated. (I have tried touchdown and others, I don't like them)
Thanks
DoubleYou
No ideas? Well.... I don't blame you. I am speechless as well.
Oddly enough, I am having the exact same problem. There are ballpark 2,000 contacts in my local Outlook, but only 600-700 are sync'ing to my Galaxy S5. Another weird thing is that the Google Search feature on the phone no longer finds the contacts that DO show. I do the search for a contact I know is in the phone's database, scroll over to the phone results tab to be sure, and it says "no results found on your phone".
This is bizarre as both were working perfectly at one point. Something got gummed somewhere, and I have no clue??